There are 5 stored owner reports matching the air bags & restraints leading-label group for the 2021 Dodge Durango in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 5 of 5 matching reports.
Open the full vehicle complaint log (all categories)Was in a major car crash and air bags did not deploy
The contact owns a 2021 Dodge Durango. The contact stated that while her mother was driving approximately 20 MPH, the vehicle crashed into another vehicle that had slammed on its brakes. The contact stated that the proceeding vehicle then crashed into the rear of another vehicle. The contact stated that her mother was involved in a four-car pileup. The air bags did not deploy. A Police report was filed. The vehicle was towed to a lot. The contact's mother sustained arm and neck inquires. Medical attention was needed. The contact's mother received medical attention. The manufacturer was not notified of the failure. The failure mileage was 57,000.
unknown
#1 The word " Air bag ! " notification would display on dashboard, #2 An "SOS" message on radio screen. #3 Red light on rearview mirror at or near emergency button. this would occur intermediately at start up, and or during driving at times. Vehicle was dropped off Wednesday, October 12, 2022 and is currently at "Bill Snethkamp Chrysler Dodge Jeep Ram" 16400 Woodward Ave, Highland Park, MI 48203 where i was told that it has a seatbelt issue which can cause airbag issue, and due to safety concern, my vehicle will have to stay..
UNKNOWN reason for failure. The driver side and passenger side seat belts will not retract and do not get tight. This is very dangerous!!!! There are thousands of Durango owners dealing with the same problem. This should be recalled immediately! It will not be good if someone were in an accident and departed from the vehicle because the seat belts weren't working properly!
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.