NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
2011 DODGE GRAND CARAVAN WAS BEING DRIVEN FROM LAS VEGAS TO LOMA LINDA CALIFORNIA DOWN SOUTH I-15 NEAR BARSTOW CALIFORNIA AT 70 MILES PER HOUR AROUND 2:30PM ON A MONDAY AFTERNOON APRIL 15,2019. HE WAS HIT IN THE REAR PASSENGER SIDE OF THE VEHICLE. SENT VEHICLE ROLLING DOWN THE HIGHWAY AND OFF THE HIGHWAY DOWN AN EMBANKMENT INTO A FENCE. THE VEHICLE CAME TO REST ON THE DRIVERS SIDE. NONE OF THE AIRBAGS DEPLOYED! MANY OF THE WINDOWS WERE BROKEN OUT. WITH THE FORCE OF THE ROLLOVER CRASH THE FRONT WINDSHIELD WAS SMASHED IN. NONE OF THE AIRBAGS DEPLOYED ANYWHERE IN THE VEHICLE. THE FRONT DRIVERS DOOR WAS ALSO BROKEN AT THE DOOR FRAME. MY CONCERN IS THAT THE AIRBAGS SHOULD HAVE DEPLOYED DUE TO THE FORCE OF THE ROLL OVER SEVERAL TIME AND DOWN AN EMBANKMENT.
VAN WOULD TURN OVER BUT NOT START. THIS CONTINUES TO HAPPEN OVER AND OVER. THE DEALERSHIP TOLD ME I NEEDED A NEW TIPM AND FUEL PUMP. BUT FOUND OUT THIS IS A VERY COMMON PROBLEM, AND THEY ISSUED A RECALL FOR OTHER VEHICLES WITH THIS SAME PART. IT IS THE FUEL RELAY SWITCH INSIDE OF TIPM THAT GOES BAD. IT SEEMS THE FUEL PUMP IS FINE. I CAN BUY A REPAIR PART VERY CHEAP. THIS IS PLASTERED ALL OVER ONLINE AND I THINK THIS IS A KNOWN PROBLEM AND SHOULD BE A RECALL!
THIS VEHICLE HAS HAD MULTIPLE ISSUES WITH PREMATURE BRAKE PAD WEAR. IN FACT, IN OCTOBER 2017, THE VEHICLE HAD THE FOLLOWING COMPONENTS REPLACED: CALIPERS (BOTH FRONT AND BOTH REAR), ROTORS (BOTH FRONT AND BOTH REAR), BRAKE PADS (BOTH FRONT AND BOTH REAR) REPLACED BY PEP BOYS IN EASTGATE, OHIO. IT HAS ONLY BEEN JUST OVER 6 MONTHS AND BOTH FRONT SIDE BRAKE PADS HAVE TO BE REPLACED, YET AGAIN! THERE IS OBVIOUSLY SOMETHING WRONG WITH THE ENGINEERING OF THIS VEHICLE BRAKING SYSTEM AND IT HAS BEEN REPORTED ON MANY CONSUMER COMPLAINT SITES AND FILED WITH DODGE/CHRSYLER AND THEY REFUSE TO ACKNOWLEDGE AND REPAIR THE VEHICLES. THE BRAKE PADS ARE WEARING PREMATURELY UNDER NORMAL DRIVING CONDITIONS, NO MATTER WHAT TYPE OF WEATHER IS PRESENT. THE BRAKE PADS WILL FAIL AND RESULT IN SERIOUS OR FATAL ACCIDENTS, IF THEY HAVE NOT ALREADY.
TAKATA RECALL. 2011 DODGE GRAND CARAVAN. WE BOUGHT IT IN JUNE 2018 ..PROBLEMS BEGAN IN JILY 2018. IT BEGAN WITH TIRE SENSOR LIGHT COMING ON AND STAYING ON BUT NO ISSUES....THEN ADVANCED TO NOT STARTING AT ALL..EVALUATION RESULTING IN SEVERAL TOWING BILLS EVEN AFTER 2 NEW FUEL PUMPS PUT IN..THEN A FUEL PUMP RELAY. RAN FOR A WHILE AND CONTINUED TO SHUT POWER OFF WHILE DRIVING ON HIGHWAYS, BACK RDS. NO WARNING LIGHTS JUST SHUT OFF. MORE TOWING COSTS. VERY DANGEROUS SITUATIONS DUE TO NO WARNING AND WHILE DRIVING WHEN VEHICLE JUST OFF. NOW U UNDERSTANDING NUMEROUS DODGE GRAND CARAVANS DEALING W SAME ISSUES AND REFUSING RECALL...PUTTING LIVES AT HIGH RISK ESPECIALLY W A SPECIAL NEEDS IN VEHICLE, MY LITTLE KIDS AND KIDS SCOUT FRIENDS. ITS CURRENTLY UNABLE TO SAFELY DRIVE DUE TO ITS UNEXPECTED SHUT OFF WHILE DRIVING
BOTH REAR AUTO DOORS AUTOMATICALLY SHUT AS SOON AS THEY OPEN. THEY DO NOT STAY OPEN LONG ENOUGH TO SAFELY REMOVE MY DISABLED CHILD FROM THE REAR SEATING. IT HAS BECOME A SAFETY HAZARD. IF I TURN AUTOMATIC FEATURE OFF, IT DOES THE SAME THING STILL. AS SOON AS THE DOOR OPENS ALL THE WAY, IT AUTOMATIC SHUTS ITSELF. THIS HAS BEEN AN ISSUE FOR A FEW WEEKS NOW.
I THINK THE 2011 DODGE GRAND CARAVAN MAINSTREET SHOULD BE RECALLED. THE CARS ELECTRICAL SYSTEM IS ALWAYS FALLING LIGHTS COME ON WHILE IM DRIVING AND WON'T TURN OFF FOR A HALF HOUR LAYER NO MATTER WHAT I DO. THE AIR BAG LIGHTS ARE ALWAYS COMING ON AND THE TRANSMISSION IS FAILING WHEN YOU SHIFT INTO GEAR THERE'S ALWAYS A BIG GUMPING SOUND AND THE SHIFT GETS STUCK IN PARKED GEAR FOR MINUTES BEFORE IT WANTS TO SHIFT INTO GEAR. I'VE READ A LOT OF THE SAME PROBLEMS WITH THIS MAKE AND MODEL CAR THEY SHOULD BE RECALLED ITS DANGEROUS
VAN WAS IN MOTION ON CITY STREET (TAKING DAUGHTER TO SCHOOL) WHEN IT STARTED SHAKING AND THEN THERE WAS A BURNING SMELL. AUTO SHOP SAID IT'S ELECTRICAL BUT HAS REFERRED US TO DEALERSHIP FOR FURTHER AUTO SERVICE BECAUSE WHATEVER CAUSED BURNING SMELL "SHORTED OUT THE RADIO / INFORMATION CONTROL UNIT" THE VAN IS NOT SAFE TO DRIVE WITH THIS ISSUE OR IT COULD CATCH FIRE.
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO VEHICLE'S PCM MALFUNCTION CAUSING THE ALTERNATOR TO OVERHEAT AND BATTERY TO FAIL. *AS *TR
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING HIGH SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE CONTACT PLACED THE KEY INTO THE IGNITION AND ATTEMPTED TO START THE ENGINE, NOTHING IN THE VEHICLE OPERATED. THE CONTACT HAD TO TURN THE KEY IN THE IGNITION A FEW TIMES BEFORE THE VEHICLE WORKED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. BURNS MOTORS (1300 US-83 BUS, MCALLEN, TX 78501) WAS CONTACTED AND STATED THAT THEY WERE UNABLE TO REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
ON OCCASION THE FUEL PUMP WOULD REMAIN ON AFTER THE KEY WAS TURNED OFF. THIS WAS BEING CAUSED BY THE FUEL PUMP RELAY GETTING STUCK. HAD TO PULL THE FUSE TO GET IT TO STOP. TWICE THIS LEFT ME STRANDED WITH A DEAD BATTERY. NOTICED THAT THERE IS A RECALL FOR CHRYSLER, THESE ARE THE SAME VEHICLES, RECALL SHOULD BE ISSUED FOR THE DODGE ALSO.
CAR WILL BE IN MOTION AND LOSES ALL POWER WITHOUT WARNING. PER FORUMS I HAVE SEEN THIS IS A WELL KNOWN PROBLEM BUT THERE IS NO RECALL.
CAR INCIDENTALLY DOES T START !!!! DELAY FUEL PUMP TIPM DOESN'T WORK PROPERLY !
OUR FAMILY PURCHASED A DODGE GRAND CARAVAN 2011 IN OCTOBER OF 2018. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT BROKE DOWN ON THE FREEWAY. IT ACTED A S IF IT HAD RUN OUT OF GAS. IT LOST ALL POWER AND THE POWER STEERING WENT OUT. ONCE I GOT OVER TO THE SHOULDER, I TRIED RESTARTING IT. IT WOULD MAKE NOISE LIKE IT WAS GOING TO START, BUT WOULD NOT FIRE ALL THE WAY BACK UP. AFTER ABOUT 10-20 MINUTES, I TRIED AGAIN AND IT STARTED BACK UP. WE WENT TO TAKE IT BACK TO THE DEALERSHIP, BECAUSE WE NEED A SAFE, RELIABLE VEHICLE FOR OUR FAMILY, BUT THE DEALERSHIP HAD GONE OUT OF BUSINESS. THE EXACT ISSUE HAS REPEATED 8 TIMES, SINCE THE FIRST TIME IN OCTOBER. THERE IS NEVER ANY WARNING AND YOU HAVE VERY LITTLE TIME TO TRY AND COAST SOMEWHERE ONCE THE VEHICLE STOPS WORKING. AS YOU CAN IMAGINE, IT IS VERY STRESSFUL WITH LITTLE KIDS. ALSO, WE LIVE IN UTAH, WHERE THERE IS MOUNTAINS AND CANYONS AND SNOW AND SWITCHBACKS, MAKING IT EVEN MORE PERILOUS. AFTER RESEARCHING THE PROBLEM, WE SEE THAT THERE ARE MANY DODGE VEHICLES HAVING THE SAME ISSUE, YET NO RECALL HAS BEEN DONE TO MAKE THIS RIGHT. PLEASE FIX THIS! WE DON'T WANT TO DIE!
VEHICLE STALLS/DIES WHILE DRIVING. MY FAMILY WAS ON THE FREEWAY AND THE DODGE CARAVAN JUST DIED. LIGHTS STILL WORKED BUT ENGINE SUDDENLY QUIT RUNNING. HAD TO COAST TO THE SIDE OF THE ROAD AFTER ALMOST BEING RUN OVER BY OTHER VEHICLES. A POLICE OFFICER HAD TO PUSH VEHICLE OFF OF FREEWAY. THIS HAS HAPPENED INTERMITTENTLY ON CITY STREETS AND 3 TIMES ON THE FREEWAY. IT HAPPENS AT SLOW AND FAST SPEEDS. IT IS EXTREMELY UNSAFE AND SCARY. WE HAD A FUEL PUMP RELAY BYPASS INSTALLED AS WE'VE READ THIS COULD BE THE PROBLEM. BUT VEHICLE STILL DIES WHILE DRIVING. SOMEONE IS GOING TO GET HURT OR KILLED. PLEASE HELP!
THE HORN HONKS AND THE DOORS LOCK WHENEVER THEY FEEL LIKE IT. SCARED IT WILL LOCK MY KIDS IN THE VEHICLE. IT STARTED ON ITS OWN LAST NIGHT. WE HAD TO UNHOOK BATTERY OF FEAR IT WOULD START AGAIN. THE TIPM IS CAUSING THE VEHICLE TO DO RANDOM THINGS IT WOULDNT NORMALLY DO. LIKE SHUT OFF WHILE OPERATING WITH NO NOTICE OR JUST NOT START.
THE AIRBAG LIGHT CAME ON. I RESEARCHED IF THERE WERE ANY RECALLS ON AIRBAGS FOR MY VEHICLE AND IT WAS FOUND THERE IS. WHAT CAN I DO ABOUT THIS?
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE ENGINE WAS TURNED OFF, THE FUEL PUMP CONTINUED TO OPERATE. AS A RESULT, THE BATTERY DIED. THE CONTACT STATED THAT THE TRACTION, ABS, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AFTER A FEW OCCURRENCES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO FRANK FLETCHER DODGE JEEP CHRYSLER (3314 STADIUM BLVD, JONESBORO, AR 72404, (870) 277-2011) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
WHEN DRIVING, THE VAN WILL START SHAKING AND SHUT DOWN. THIS HAS HAPPENED WHILE IN PARK TOO. ALSO, WHEN VAN WON'T START, WE OPEN UP THE FUSE BOX AND SOMETIMES JUST BY PUTTING YOUR HAND ON THE FUSE BOX THE ELECTRICAL SYSTEM WILL "START-UP" THEN WE CAN CYCLE THE VAN ON. THIS HAS HAPPENED WHILE PARKED OUTSIDE THE BANK AND WHILE AT A RED LIGHT IN TRAFFIC.
STARTED WITH THE VEHICLE NOT WANTING TO START ALL THE TIME. RECENTLY IT SHUT OFF WITH NO WARNING WHILE ON THE HIGHWAY GOING 65 MPH WITH NO STEERING. NOW IT WONT START AT ALL. WAS TOWED TO DEALERSHIP WHERE THEY FOUND THE PROBLEM AFTER 2 DAYS. THE PROBLEM IS THE TIPM (TOTAL INTEGRATED POWER MODULE). FINDING OUT I AM NOT THE ONLY ONE WITH THIS PROBLEM. IT ISNT SAFE FOR OTHER DRIVERS OR TO THE FAMILIES INSIDE THE VEHICLE.
FIRST THING I NOTICED WAS THE TIRE PRESSURE GAUGES COME OFF AND ON RANDOMLY EVEN THOUGH THE PRESSURE IS CORRECT. SOMETIMES, MY VANS SLIDING DOORS WHEN THEY SHOULD BE OPENING, START CLOSING BEFORE THE DOOR IS EVEN OPEN COMPLETELY AND WITHOUT ANYONE HITTING THE BUTTON TO CLOSE (MY 3 YEAR OLD FINGERS WERE SMASHED IN THE DOOR DUE TO THIS. LUCKILY, XRAYS REVEALED NONE WERE BROKEN, BUT I AM LEFT WITH AN EXPENSIVE HOSPITAL BILL)). WHEN I GO FROM REVERSE TO DRIVE, SOMETIMES IT FEELS AS THOUGH I'M BEING JERKED FORWARD BECAUSE THE SHIFT IS SO HARD. LASTLY, MY VAN STARTED NOT WANTING TO START IN THE MORNINGS. AFTER TESTING BATTERY AND REPLACING SPARK PLUGS, THE PROBLEM CONTINUED TO GET WORSE. IT'S LIKE IT WANTS TO START BUT CAN'T GET GAS SO IT DIES. REPEATEDLY TRYING GOT IT TO START, BUT THEN IT QUIT. I WAS ABLE TO GET IT TO START ONE MORE TIME AND DROVE TO MECHANIC. THEY INFORMED ME IT'S A FAULTY TIPM MODULE, AND IT NOW WON'T EVEN CONTINUE TO RUN ONCE IT'S STARTED. SO THEY INFORMED ME THEY CANNOT FIX IT BECAUSE ONLY A DEALERSHIP CAN REPROGRAM IT, AND THAT BECAUSE IT'S THE MODULE IT'S NOT SAFE TO DRIVE EVEN IF I COULD GET IT TO START TO TAKE IT TO THE DEALERSHIP BECAUSE IT CAN DIE IN THE MIDDLE OF DRIVING IT LEADING TO DANGEROUS SITUATIONS. SO NOW I'LL HAVE TO PAY TO TOW IT. I JUST PURCHASED THE VAN 3 MONTHS AGO BECAUSE I NEEDED ROOM FOR MY 4TH CHILD AND WANTED A SAFE, RELIABLE VEHICLE. NOW I HAVE A CAR PAYMENT AND A VEHICLE WITH ONLY A LITTLE OVER 80,000 MILES THAT ISN'T RELIABLE AND IS SITTING BECAUSE I DON'T HAVE THE MONEY TO REPAIR WHAT SHOULD HAVE NEVER BEEN PLACED IN THE VEHICLE TO BEGIN WITH GIVEN IT WAS DEFECTIVE BEFORE INSTALLATION. PLEASE HELP PEOPLE LIKE ME BY HOLDING THE MANUFACTURER ACCOUNTABLE FOR FALSELY REPORTING A SAFE VEHICLE WHEN THEY KNEW IT HAD A DEFECTIVE PART THAT CAN ONLY BE FIXED BY A DEALERSHIP SINCE IT HAS TO BE PROGRAMMED.
TIPM FAILING. OUR 2011 DODGE GRAND CARAVAN ONLY HAS 78,000 MILES ON IT, YET THE TIPM IS CAUSING ALL SORTS OF PROBLEMS. THE BIGGEST ISSUE IS THAT THE VEHICLE WON'T START ON OCCASION, AND IT'S PROGRESSIVELY GETTING WORSE. THE ENGINE TURNS OVER, BUT IT DOESN'T START AFTER SEVERAL ATTEMPTS. THIS HAPPENED AGAIN TODAY. OTHER TIMES IT WON'T EVEN TURN OVER. WHEN IT DOESN'T TURN OVER, WE USUALLY PUT THE VEHICLE INTO NEUTRAL AND BACK INTO PARK, THEN IT USUALLY STARTS. WE'VE ALSO HAD THE CHECK ENGINE LIGHT COME ON MANY TIMES. ONE SET OF CODES WAS FOR A CAMSHAFT POSITIONING SENSOR, SO WE REPLACED THOSE. THEN A COUPLE WEEKS LATER IT DID IT AGAIN, SO WE HAD THEM REPLACED AGAIN. AFTER A FEW MONTHS WE THEN HAD THE LIGHT COME ON AND THE DEALERSHIP EVENTUALLY HAD THE PCV HOSE AND VALVE REPLACED, THEN THE LIFTERS, ROCKERS, TAPPERS, ETC. ON THE RIGHT SIDE (NOT PART OF THE LEFT-SIDE RECALL). WE HAVE HAD DOORS RANDOMLY OPEN, LOCK OR UNLOCK. WINDOWS HAVE OPENED WITHOUT US ACTIVATING THE SWITCH. A FEW TIMES THE ALARM (HORN) HAS SOUNDED AND WE HAVE TO PRESS THE BUTTON ON THE FOB SEVERAL TIMES TO SHUT IT OFF. THE CAR ALSO SHUT OFF ONCE WHILE MY WIFE WAS DRIVING ON THE ROAD, WHICH IS VERY FRIGHTENING. THE TIPMS IN THESE VEHICLE ARE FAULTY, NO MATTER WHAT DODGE SAYS. CHECK THE COMPLAINTS ON THE CARCOMPLAINTS WEBSITE.
WIPERS ON INTERMITTENTLY AND WILL NOT TURN OFF. NO INTERIOR LIGHTS OR DASH LIGHTS, THEN ALL LIGHTS ON INSTRUMENT PANEL/WARNING LIGHTS COME ON. LOUD SQUEALING NOISE AND CHATTERING NOISE FROM INSTRUMENT PANEL. VAN WILL NOT START. SLIDING DOOR SOMETIMES OPENS ON IT'S OWN. VEHICLE IS USUALLY PARKED AND HAPPENS ON START UP, BUT HAS OCCASIONALLY HAPPENED WHILE DRIVING.
STATIONARY FAILS TO START. ENGINE CRANKS BUT DOES NOT START.DOES NOT STORE AN ERROR CODE.
APPARENTLY THIS IS A WIDELY KNOWN PROBLEMS WITH DODGE AND RELATED CHRYSLER VEHICLES ACCORDING TO OUR MECHANIC. BASICALLY THE TIPM--TOTALLY INTEGRATED POWER MODULE IS BAD AND THIS CAUSES AMONG OTHER SYMPTOMS: VEHICLE NOT STARTING, ISSUES WITH ELECTRIC CONTROLS(LIGHTING), ISSUES WITH FUEL SYSTEM(FUEL PUMP OR RELAY) OUR VEHICLE HAD ISSUES STARTING. ESPECIALLY DURING WINTERTIME THIS HAPPENED. AND HAVING REPLACED THE BATTERY NEW AND ALSO HAVING ENSURED SPARKPLUGS ARE NEW, THOSE ISSUES WERE RULED OUT. STARTER ISSUE ALSO WERE RULED OUT BOTH BY OBVSERVATION AND MECHANIC. THE VEHICLE CONTINUED TO HAVE DIFFICULTY AND INTERMITTENT SUCCESSES IN STARTING, UP TO THE POINT THAT IT DIDN'T START ANYMORE ON 12/10/2018. THE STARTER IS TURNING BUT ENGINE DOESN'T START. SO TOOK IT TO THE MECHANIC AND LEARNED THAT THE TIPM IS THE ISSUE. PRIOR TO IT TOTALLY FAILING TO START., IN THE PAST 4 MONTHS, THE VEHICLE HAD STALLED 4 TO 5 TIMES WHILE DRIVING IT ON THE THREAD GOING ABOUT 30 TO 40 MILES AN HOUR WITH TRAFFIC. I REALIZED THAT THIS IS A SAFETY ISSUE BECAUSE BASICALLY THE CAR STOPS ALL OF A SUDDEN WHILE DRIVING ON THE ROAD--WITH TRAFFIC. WHEN THIS FAILURE HAPPENS, APPARENTLY NO FUEL GOES INTO THE ENGINE THAT THE VEHICLE COMES TO A HALT. THERE IS NO POWER STEERING AND RADIO OR OTHER--AS IF THE POWER WAS JUST TOTALLY DISCONNECTED. LUCKILY WE WERE ABLE TO STEER THE VEHICLE TO THE SIDE OFF THE ROAD, USING ITS MOMENTUM. AND AFTER A COUPLE TIMES TURNING ABLE TO RESTART THE VEHICLE. AGAIN THE SUDDEN ENGINE STOPPAGE OCCURRED AROUND 5 TIMES AND I WAS ABLE TO RESTART IT AFTER A COUPLE OF TRIES. UNTIL THE VEHICLE WOULD NO LONGER START AT ALL FROM A PARKING LOT. THE REPAIRS COS $1300+ FOR THE TIPM WHICH HAD TO BE DEALER ORDERED AND REPROGRAMMED.
THE TIPM MODULE COMPLETELY FAILED CAUSING DAMAGE TO THE FUEL PUMP. FROM PRELIMINARY RESEARCH THIS IS A KNOWN ISSUE THAT DODGE HAS FAILED TO ADDRESS WITH THIS MODEL. VEHICLE WILL NOT START. HAVE HAD INTERMITTENT PROPULSION ISSUE WHICH CAUSES THE VEHICLE TO BE SLUGGISH THUS CAUSING A DANGER TO DRIVER AND OCCUPANTS IN TRAFFIC SITUATIONS
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS TURNED OFF AFTER DRIVING, THE FUEL PUMP CONTINUED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
MY WIFE WAS DRIVING WITH MY 4 KIDS AGED 13, 11, 8 AND 3 WHEN THE CARAVAN STALLED WHILE IN MOTION AT THE RED LIGHT NEAR A MAJOR INTERSECTION WITHOUT PRIOR WARNING. WITH NO POWER STEERING OR BREAKS, THE VAN STOPPED IN THE MIDDLE OF THE INTERSECTION AND ON COMING TRAFFIC HAD TO BREAK HARD TO PREVENT A COLLISION. BOULEVARD DODGE CHRYSLER DIAGNOSED THE ISSUE AS FAULTY ELECTRICAL ISSUE WITH THE FUEL PUMP. THE REPAIR COST ME $478 (DEC. 3 2018). ON TUESDAY JAN 15 2019 THE CAR STARTED DIFFERENT ELECTRICAL PROBLEMS. WHEN I TOOK THE CAR BACK TO THE SAME DEALER THEY TOLD ME THE CAUSE IS THE TIPM WHICH WOULD COST ABOUT $2000. WHEN I STARTED MY RESEARCH I REALIZED THAT BOTH ISSUE ARE RELATED AND CAUSED BY THE TIPM. THIS IS AN ONGOING ISSUE WITH MANY MODELS OF FCA WHICH SOME VEHICLES HAD RECALLS FROM FCA. I AM NOT THE ONLY ONE WHO HAS EXPERIENCES STALLING DUE TO TIPM ISSUE ON CARAVAN. THIS IS A SERIOUS ISSUE AND NHTSA AS WELL AS TRANSPORT CANADA HAS TO PROTECT THE PUBLIC BEFORE A SERIOUS ACCIDENT OR DEATH OCCURS. ON FEB 14 I HAD MORE ELECTRICAL PROBLEMS THIS TIME WITH AN IGNITION COIL DEFAULT DUE TO THE TIPM. REPAIR COST $ 265.90. ON AUGUST 29 THE CAR STALLED AGAIN IN MOTION WHILE DRIVING ON THE SERVICE ROAD OF A MAJOR HIGHWAY. THEREFORE NO POWER BRAKES OR STEERING. THAT IS BESIDE THE FACT THAT THE CAR WON'T START OR HAS DIFFERENT FLASHING LIGHTS ON THE DASH BOARD.
DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 55 MPH BATTERY LIGHT CAME ON THEN ALL LIGHTS ON THE PANEL LIT UP. CAR RAPIDLY ACCELERATED WAS ABLE TO GET CAR OFF THE ROAD AND STOPPED SHUT OFF CAR DUE TO IT RANDOMLY ACCELERATING THEN THE KEY WAS LOCKED IN THE IGNITION. DOORS WILL NOT WORK AND CAR WILL NOT START NOW
VEHICLE STOPS STATING, BATTERY DRAINS. PROBLEM DIAGNOSIS POINTS TO FUEL PUMP, HOWEVER REPLACING FUEL PUMP DOES NOT RESOLVE THE ISSUE. THE ISSUE IS TPN MALFUNCTION. THE COST TO REPLACE THIS DEVICE IS ASTRONOMICAL AND THE BYPASS IS NOT FUEL EFFICIENT, OR LONG LASTING.
WOULD NOT START . DEALER SAID WAS TIPM. OTHER PEOPLE WITH VEHICLE LIKE MINE SAID THEIRS DID SAME THING THEN STALLED ON ROAD AND GOT REAR ENDED THANK GOD THAT PART DIDN'T HAPPEN TO ME BUT IT COULD HAVE. SAFETY ISSUE ???? I HAD TROUBLE GETTING IT TO START THEN I COULD HERE SOMETHING RUNNING IN THE BACK BY GAS CAP DIDN'T KNOW WHAT IT WAS. THE NEXT MORNING I WENT OUT TO TRY TO START IT AND THE BATTERY WAS DEAD. THE PUMP IN THE GAS TANK WAS WHAT WAS RUNNING AND DRAINED THE BATTERY. GOT A JUMP FROM REPAIR PLACE IN TOWN. DROVE IT WHEN I GOT HOME AND THEN HAVE TO LEAVE IN MORNING IT WOULD NOT START LIKE IT WASN'T GETTING ANY GAS. TURNED OVER JUST WOULD NOT FIRE. HAD TO HAVE IT TOWED TO DEALER. ONLY HAD 86000 MILES ON IT.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. ON VARIOUS OCCASIONS, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE EXTERNAL FUEL PUMP RELAY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (PINE BELT DODGE, 1400 STATE HWY 88, LAKEWOOD, NJ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 87,000.
THERE ARE TWO FACETS OF THIS ISSUE. FIRST ISSUE: IT BEGAN STARTING HARD BACK IN NOVEMBER IT WOULD CRANK BUT NOT TURN OVER AND START. IT WILL OFTEN LEAVE US STRANDED MYSELF AND YOUNG CHILDREN FOR 20-45 MINUTES WAITING FOR IT TO START.SECOND ISSUE: THE FUEL PUMP WILL REMAIN RUNNING WHEN VEHICLE IS SHUT OFF AND CONTINUE TO RUN TILL BATTERY IS DEAD. ALTERNATOR HAS BEEN REPLACED IN PAST YEAR AND HAS BEEN TESTED TO BE GOOD, BATTERY HAD TO BE REPLACED TWICE IN TWO YEARS. WHEN DIAGNOSED BY A DODGE DEALERSHIP THE ISSUE IS SAID TO BE A POWER DISTRIBUTION MODULE WHICH COSTS $1,008.00 NOT INCLUDING LABOR. THE PART IS ORDERED BUT ON NATIONAL BACKORDER WITH NO ESTIMATED TIME OF ARRIVAL.
VAN WON'T START, OR SHUTS OFF RANDOMLY, INCLUDING WHILE DRIVING. WHEN DRIVING, THE ENGINE DIES AND POWER STEERING IS LOST, MAKING CONTROLLED STOPPING DIFFICULT AND UNSAFE. I TESTED FOR TIPM FUEL RELAY PROBLEM USING INFORMATION AVAILABLE ONLINE & FOUND IT FAULTY. HAD TO RIG A BYPASS FROM AUX POWER TERMINAL TO FUEL PUMP FUSE TO POWER FUEL PUMP AT ALL. THIS IS A KNOWN ISSUE FOR THIS AND OTHER DODGE/CHRYSLER VEHICLES, SOME OF WHICH NHTSA PUSHED FOR RECALL, BUT NOT ALL!!!! THIS NEEDS RECALL RECONSIDERATION, GIVEN HOW COMMON THIS PROBLEM IS ACROSS MULTIPLE OTHER VEHICLES THAT USE THE EXACT SAME TIPM. THERE ARE LITERALLY DOZENS OF VIDEOS AND HUNDREDS OF WEB POSTS COVERING THIS ISSUE, YET NHTSA HAS DONE NOTHING FURTHER, NOR HAS ANY RECALL BEEN PROVIDED FOR. WHEN WILL THIS GET ADDRESSED?
I BOUGHT MY 2011 DODGE GRAND CARAVAN CREW IN FEB 2018. IN MARCH MY TIRE SENSORS STARTING GOING OFF, WE REPLACED ALL OF THEM WITH NO LUCK, THE GAUGES WOULD STILL READ THEY WERE OUT. IN APRIL, THE CAMSHAFT SENSOR WENT OUT WHILE WE WERE ON VACATION, AND WE REPLACED IT, IN FLORIDA. IN MAY THE CAMSHAFT SENSOR WENT OUT AGAIN, SHORTLY AFTER HAVING IT REPLACED FOR THE SECOND TIME, BUT GUESS WHAT? IT HAPPENED A 3RD TIME! ONLY A WEEK LATER!!!! SO YET AGAIN, IT WAS REPLACED. OUR VAN WOULD START ACTING POSSESSED. WIPERS WOULD GO OFF WHILE DRIVING DOWN THE ROAD & WHILE THEY WERE IN THE OFF POSITION. THE LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING, SEEMED LIKE EVERY TIME IT RAINED OUT WINDOWS WOULD ROLL DOWN BY THEMSELVES OVER NIGHT OR WHILE WE WERE IN A STORE WHILE THE VAN WAS SHUT OFF. IN JUNE THE VAN STARTED STALLING WHILE WE WOULD DRIVE IT. IT WOULD RANDOMLY DIE WHILE IDLING. IN JULY/AUG I HAD MY OIL CHANGED, THE FOLLOWING DAY MY VAN WOULDN'T START. WHILE IN THE MOMENT I THOUGHT THE SHOP HAD DONE SOMETHING TO IT, SINCE I HAD GOTTEN FRUSTRATED WITH THEM THERE, (POOR FELLAS) THAT CLEARLY WAS NOT THE CASE. I WAS UNDER THE IMPRESSION MY FUEL PUMP HAD WENT OUT, SO I PAID TO HAVE THAT REPLACED. AROUND SEPT THE VAN WOULDN'T START. IT WOULD CRANK BUT NOT START. MY FUEL PUMP WOULD TURN ON, AFTER TURNING THE KEY ON AND OFF SEVERAL TIMES. IN OCT THE FUEL PUMP WOULD RUN WHILE THE VAN WAS OFF, WE HAD TO DISCONNECT THE POSITIVE ON THE BATTERY SO IT WOULDN'T BURN UP. AT THIS POINT, MY VAN WOULDN'T START AT ALL, AND THE VAN ACTED LIKE IT WAS DEAD. I WENT AND BOUGHT A NEW BATTERY, DAY AFTER I REPLACED THAT, MY VAN NEEDED TO BE JUMPED EACH TIME I WANTED TO START IT. TODAY ON OCT 22- IS MY LAST STRAW. THANKS FCA, A MOTHER AND HER TWO YOUNG CHILDREN HAD TO FIND A RIDE HOME BECAUSE IT STALLED AND SHUT DOWN WHILE SITTING IN A DRIVE THRU.
OVER THE LAST 6 MONTHS WE HAVE ENCOUNTERED THE FOLLOWING ISSUES: ALL HAVE BEEN A STOPPED POSITION. 3 TIMES THE VAN WOULD NOT START. IT WOULD NOT TURN OVER. THE VAN HAS STARTED TO STALL ON REGULAR BASIS. THE VAN TAKES 2 TO 4 ATTEMPTS TO START. ON OCTOBER 17, 2018, THE VAN WOULD NOT START AT ALL. WE HAD THE VAN TOWED. THEY STATED THERE WAS NO PRESSURE TO THE FUEL PUMP. $900 DOLLARS LATER, THEY STATE THE VAN IS READY. WE GO TO PICK IT UP. THE VAN WOULD NOT START FOR 3 ATTEMPTS. THEN THE VAN STARTED WITH A DIFFERENT KEY. DROVE IT FOR 4 MINUTES AND THEN PARK AND TURNED OFF THE CAR. WENT TO START IT AGAIN, IT KEPT STALLING. IT STALLED ABOUT 5 TIMES. WE SWITCHED BACK TO THE FIRST KEY THAT WOULD NOT START THE CAR. IT ACTUALLY STARTED TWICE. WE LEFT THE VAN WITH THE AUTO REPAIR PLACE. THEY STATED THERE WERE NO ISSUES WITH THE VAN. WE GOT IT BACK ON OCTOBER 18TH. IT HAS ONLY STARTED ONE TIME SINCE THEN THE FIRST TRY. IT HAS STALLED OCCASIONALLY SINCE THEN. ONCE ON OCT 21ST, THE BRAKING SYSTEM DID NOT ENGAGE WHILE THE VAN WAS BEING BACK OUT. ONCE BEFORE THE ISSUES STARTED TO HAPPEN, THE GAS PUMP DID NOT STOP AND THE FUEL OVER FLOWED.
DIFFICULT TO START. ONCE STARTED DIES. IF POWER IS MAINTAINED AND YOU GET MOVING, WILL DIE WHEN POWER IS REDUCED. IF ON ROAD AND LET OFF POWER TO SLOW DOWN, IT DIES. BAD NEWS IF IN A TRAFFIC SITUATION, ESPECIALLY AT NIGHT. NO CHECK ENGINE LIGHT AS A WARNING. THEN ONE DAY IT WILL START TO ACT NORMAL..... THEN THE "WILL NOT START ROUTINE" STARTS ALL OVER AGAIN. TOOK TO SHOP. NO INDICATORS ON DIAGNOSTICS. PROBLEM WOULD NOT DUPLICATE AT SHOP.
FUEL PUMP RELAY IN TIPM FAILING AND MAY CAUSE CAR NOT TO START OR MAY CAUSE CAR TO TURN OFF WHILE DRIVING. HAS FAILED TO START MANY TIMES AND FAILED TO WORK PROPERLY ONCE WHILE IN MOTION.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY AND BRAKE INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE ALTERNATOR ASSEMBLY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWERTRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER (GANLEY CHRYSLER OF AURORA, 161 W GARFIELD RD, AURORA, OH 44202, (330) 562-2600) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE AND THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.
CHECK ENGINE LIGHT IS NOT RESETTING DUE TO P0740 CODE EVEN AFTER CHANGING VALVE BODY AND RELATED SOLENOIDS ON TRANSMISSION. VAN DOES NOT HAVE ANY ISSUES WHILE DRIVING. NO GAS MILEAGE ISSUES. CURRENTLY IT IS ~93K. DEALER IS ALSO NOT SURE. HE SAYS NEED TO OVERHAUL THE TORQUE CONVERTER (COST $1100) THEN HE WILL KNOW IF ANYTHING ELSE IS DAMAGED. IN THAT CASE HE HAS TO REBUILD THE TRANSMISSION (COST $2800). 2ND OPTION TO PUT A REMANUFACTURED TRANSMISSION (COST $3100). I HAVE READ ONLINE THERE IS A ONGOING ISSUE WITH DODGE TRANSMISSIONS (2011 TO 2014 MODELS) WHICH IS NOT BEING RECALLED. MANY A TIMES CHANGING TRANSMISSION DID NOT SOLVE THE ISSUE. MY PERSONAL MECHANIC ALSO SAID HE GOT THIS ISSUE IN MANY OF THE DODGE VANS. WOULD REQUEST NHTSA TO SERIOUSLY CONSIDER THIS INVESTIGATION.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT MADE A CLICKING NOISE AND FAILED TO START. THE CONTACT WAS EVENTUALLY ABLE TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
AFTER A RECALL ON THE STEERING WHEEL HARNESS REPAIR, THE DEALER BUD CLARY IN AUBURN, WASHINGTON (253-833- 2485. THE TRACTION CONTROL LIGHT ON THE VAN FLASHED ON THE WAY HOME AND ONE OF THE BRAKES ACTIVATED. THIS NEVER HAPPENED PRIOR TO THE REPAIR. THIS HAD CONTINUED AND HAS GOTTEN WORSE TO WHERE THE CAR ATTEMPTS TO STOP ON THE FREEWAY GOING 60 - 70 MPH (DEPENDING ON THE SPEED ZONE) THAT COULD CAUSE A LOCK UP OR WORSE. THERE ARE NO CODES GIVEN TO INDICATE WHY THIS IS HAPPENING.
A BUZZING NOISE OCCURS EVERY TIME I HIT THE LOCK BUTTON.
BATTERY LIGHT COMES ON AFTER REACHING SPEEDS AROUND 40/50 , THAN THE BRAKE LIGHTS COME AND ABS LIGHT , CAR SUDDENLY TURNS OFF NO LONGER RUNS . YOU GUYS SHOULD HAVE A RECALL ON ALL ALTERNATORS AND PCM FOR THIS VEHICLE . MY WIFE IS PREGENAT AND SHE GOT STRANDED IN THE MIDDLE OF A HIGH WAY BECAUSE OF YOUR FAULTY VEHICLE . THIS CAR NEEDS TO BE ON A RECALL FOR ALL OF THOSE FAULTY ALTERNATORS AND PCM . NOT RELIABLE TUMBS DOWN FOR THIS CAR , DISSAPOINTED ON DODGE .
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. AN INDEPENDENT MECHANIC REPAIRED THE CAMSHAFT AND FUEL PUMP, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
SEVERE ELECTRICAL ISSUE WITH ENGINE SHUTDOWN WHILE DRIVING ON HIGHWAY, STALLS AT INTERSECTIONS AFTER DASH LIGHTS "GO CRAZY," NO-START, ALL DASH LIGHTS ON/OFF, WIPERS RANDOMLY GOING ON, DOORS AND WINDOWS INOPERABLE, KILLING NEW BATTERIES, BRAKE LIGHT SPORADICALLY FUNCTIONAL, AND A/C IN REAR RANDOMLY CHANGES SETTINGS. THESE INCIDENTS OCCUR AT RANDOM PERIODS WITH NO SPECIFIC CAUSATION.
THE SLIDING DOOR ON THE DRIVERS SIDE LOCKED SHUT. WE ARRIVED HOME FROM AN OUTING ON THE EVENING OF 8-23-2018 AND COULD NOT OPEN DOOR. BEING ELDERLY AND DISABLED I WAS ALMOST UNABLE TO GET OUT OF THE VAN. THE SAME THING HAPPENED IN JUNE, 2017 ON THE RIGHT SIDE DOOR. NO ONE WAS IN THE CAR AT THE TIME. WE WERE GETTING READY TO LEAVE AND THE DOOR WOULD NOT OPEN. THE CAR WAS UNDER WARRANTY. THE DEALER REPLACED THE 'DOOR LOCK ACTUATOR' . I FEEL THIS IS A SAFETY ISSUE AS SOMEONE COULD BE TRAPPED IN THE VEHICLE. AUTO IS NO LONGER UNDER WARRANTY. I FEEL IT IS THE SAME PROBLEM AS BEFORE ON THE RIGHT BACK DOOR. I FEEL THERE SHOULD BE A WAY TO OPEN THE DOOR MANUALLY.
THE TIPM IN OUR VAN HAS FAILED, IT IS A KNOWN AND COMMON ISSUE FOR CHRYSLER AND THEY REFUSE TO ACKNOWLEDGE THE ISSUE OR DO ANYTHING TO FIX THE ISSUE. IT CAUSES MULTIPLE ELECTRICAL SYSTEM FAILURES AND ULTIMATELY RENDERS THE ENGINE USELESS AT RANDOM TIMES WHEN THE RELAY FAILS. MY CAR WILL NO LONGER START DUE TO THE FAILURE OF THIS PART, AND THE KNOWN ISSUES WITH IT.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED, WHICH CAUSED THE VEHICLE TO SHUT OFF WITHOUT WARNING WHILE DRIVING. THE FAILURE ALSO CAUSED THE DOORS TO LOCK ON THEIR OWN. IN ADDITION, THE CONTACT STATED THAT THE TIPM DRAINED THE VEHICLE'S BATTERY. EVERY TIME SHE ATTEMPTED TO DRIVE, SHE HAD TO DISCONNECT AND RECONNECT THE BATTERY IN ORDER FOR THE BATTERY TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO APPLE FORD SHAKOPEE (1624 WESTON CT, SHAKOPEE, MN 55379) WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
TAMARA ARE ALL I WAS DRIVING HOME FROM THE HOSPITAL AND ALL OF A SUDDEN THE VAN WOULD NOT GO OVER 20 MPH. WE WERE ON THE HIGHWAY. AND IT WAS WITHOUT WARNING. I HAD TO PULL OVER AT A SERVICE STATION AND WAIT 45 MINS FOR SOMEONE TO COME. I HAD IT TOWED TO MY HOUSE THE NEXT DAY WHICH COST 150 DOLLARS. THEN I TRIED TO TAKE IT TO A SHOP TO BE FIXED BUT AFTER 1.5 WEEKS THEY SAY IT WOULD BE 2500 TO FIX. WE DIDN'T HAVE THAT BECAUSE MY HUSBAND WAS IN THE HOSPITAL FOR HEART FAILURE. SO I HAD TO GO GET ANOTHER CAR AND AM WAITING FOR THE VAN TO BE FIXED. I AM PREGNANT AND HAD MY DAUGHTER WITH ME ON THE SIDE OF THE ROAD IN A GAS STATION. WHICH WAS TERRIBLE.
Data synced from NHTSA on May 4, 2026