NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The van just stopped like it ran out of gas. It did not restart until the next day. I can drive for days, then without warning it will die. I changed the Drummond fuel vapor leak detection pump and the fuel pump relay. it stopped again a few days later. same thing, it acted like it ran out of gas. It will restart a few hours later or the next day. It has happened 4 times so far.
Engine began having troubles starting & stalled out while we were driving.
The TIPM fuse box under the hood has a malfunction which causes certain components to randomly start and stop working. This has caused the engine to stay running while the ignition is off, has caused the fuel pump to start and stop, has caused the ABS brake system to fail, and causes major component issues with lights and other electrical parts. This has been reported several times to Chrysler and Dodge for this year, but there is no recall or fix available.
The ignition switch is faulty same as the recall for previous years models. Starting the car happens sometimes doesn't will suddenly stall while driving. This has happened many times over the last six months.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at approximately 30 MPH, another vehicle crashed into the rear driver’s side moving the vehicle approximately 5ft. The air bags failed to deploy. As a result, the contact and his son sustained soreness in the neck. Medical attention was required. A police report was filed. The vehicle was damaged and towed to a tow yard. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was 68,000.
On 12/10/22 the passenger side curtain and squib airbags deployed with no collision of any kind. I was picking up my disabled partner, who is under 5' and under 90 lb. I believe she would have been at significant risk of harm were she already in the van. On 12/12/22, I took the van to where we purchased it. The van is BraunAbility modified with an accessible ramp, the back seats removed, and it sits much lower to the ground than the unmodified van. First, I was told that they found evidence of a collision. I had long known of that damage: I had ran over a curb several years before, and, because of the modifications, the van tends to scrape on acute inclines, a problem they said at the time of purchase would sounds scary but was harmless. I was told that the tiny hole in the metal frame under the van "exposed the sensor" and that deployed the airbags. I knew this false, but since that indicates a defect, I wanted it explicitly on their report. Instead, a manager came out and said she had completely misunderstood what the BraunAbility rep had said. He calmed that riding up a curb was sufficient to deploy the curtain and thorax airbags, but conceded that they couldn't say when the rusted-over damage occurred. Still, I did not run over a curb: I was in the left lane of a two-lane, one-way road and the old damage was on the passenger's side. They suggested filing an insurance claim, but that would put others at risk if the defect isn't limited to our van. There were no warning lights, messages, discernible symptom before the failure. I'm uncertain how to proceed. Should I go to a Chrysler dealership?
The contact owns a 2013 Dodge Grand Caravan. The contact stated that on several occasions while driving at various speeds, a lanyard and other objects struck the key and the ABS and check engine warning lights briefly illuminated and the vehicle lost motive power. The contact pulled over, turn off and restarted the vehicle. The vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. The contact stated that the failure persisted. The vehicle was then taken back to the independent mechanic, where it was diagnosed that the wireless ignition node module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 167,000.
I was driving and the vehicle turned off on me while driving. I pulled over it would not start and when I disconnected the battery terminal and reconnected it. The vehicle started again. So I was looking up and took it to the shop and it needs to be a recall on the ignition switch.
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed over a bump in the roadway, the vehicle shut off inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure reoccurred while driving on two other occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch might have failed. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.
The contact owned a 2013 Dodge Grand Caravan. The contact stated while driving at 25-35 MPH with someone in the front passenger seat a semi-truck crashed into the rear of the vehicle. The vehicle spun seven times and continuously hit the concrete barriers on each side of the highway. The contact stated that the body of the vehicle shifted 5 inches away from the frame. The air bags were deployed but were deflated. The contact became unconscious temporarily and upon regaining consciousness, he noticed that he was laying flat in the front driver's seat as the seat had fractured into two. The contact also noticed that the driver's seatbelt had snapped. The contact was able to exit the vehicle with the assistance of emergency units and the fire department. The contact was transported to the hospital by the emergency unit. The contact sustained consistent middle back pain that would sometimes cause him to crawl instead of walking, numbness in both legs, consistent headaches, and Impaired vision. The other passenger sustained a seatbelt mark and trauma. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The contact referenced NHTSA Campaign Number: 13V291000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 69,000.
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled without warning. The contact pulled over and was able to restart the vehicle and the vehicle started to operate normally. The failure recurred several times. The vehicle was taken to an independent mechanic however, no cause of the failure was found. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 70,000.
The contact owns a 2013 Dodge Grand Caravan. The contact stated while exiting a parking lot the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle and the vehicle was able to operate normally. The vehicle was taken to an independent mechanic and the spark plugs were replaced. On another occasion the failure reoccurred, and the check engine warning light illuminated. The vehicle was taken to the independent mechanic again and the mechanic stated that the transmission needed to be replaced. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 125,000.
Superior Protection Plan Information for 2013 Dodge Grand Caravan Service Echelon Automotive [XXX] Wed, Nov 2, 2022 at 8:34 AM To: [XXX] Cc: [XXX],[XXX] [XXX], Here are some photos of the rear driver side brake system where it is locking up on you. I want to express my disappointment in whoever sold you this vehicle and not only sold it to you in this condition but if I heard you correctly, they said it was inspected? If it was inspected and this condition got through I would not be trusting the repair facility that “inspected” this vehicle for the “seller” of this car. Can you ask for the inspection report findings? Ma’am, we cannot even diagnose further issues until the brakes on this vehicle are brought up to a safe standard so it can be test driven properly. I reviewed your vehicle service contract through Superior Protection Plan and I found the mileage logged on the form dated 10/06/2022 (Thursday) as 87,158 miles when sold to you. Your current reading on your mileage on vehicle is 87,934 miles. That is about a 776 miles added to this vehicle from that purchase day to the date we received your vehicle during the week of October 24th through the 28th and it was left on our lot. This being said, I find it very difficult to believe you actually drove 776 miles from the 10/06/2022 purchase to this point with the vehicle in this very unsafe condition. If you did drive that much in this vehicle like it is you are much braver than I. As the pictures show this issue didn’t happen while this vehicle was in your possession, this was years of sitting and rusting on these parts and it was sold to you in this condition. Worries me very much. Your vehicle has been in a local repair facility several times already and another facility further north from here and again this issue was not spotted. So, I’m not sure what you want to do here on this issue. I’ll help as INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The vehicle accelerates starting at 35mp, but usually, at 40 mph, the vehicle will not start: the vehicle starts after several jump starts, and the vehicle cuts off in mid-drive while doing any speed above 30mph. THIS HAPPENS EVERY TIME I TRY TO START THE VEHICLE. THIS HAS HAPPENED EVERY DAY SINCE 10/06/2022, WHEN I LEASED THIS VEHICLE.
The passenger-side sliding back door does not work properly all of the time. It closes and the back of the door is protruding from the side. The door requires several times to close for example: slide door closed, notice the protrusion, pull the handle and the door back toward the back of the van, pull the handle outward, it starts to close and again does not latch. Sometimes it takes one repeat, sometimes several and sometimes it will close immediately. If it doesn't close, I have to look at the door closure indicator on the dashboard. The other day I did not notice and a state patrol officer keep pointing at me with strange gestures until I figured out my front-seat passenger did not get the door to latch. The drive-side door does not have the problem.
While driving at any speed there is a loss of power, and steering and brakes lock up.
In August 2022, my 2013 Dodge Grand Caravan began having a hard time starting; the engine would not turn over. It took 2-4 times of inserting the key fob and trying to start the van. I took it to O'Rielly's where they checked the battery. It was bad, so I had it replaced. Sunday, Sept. 18, 2022, my van began having the same issue. At lunch today, I tried to start the van. It turned over, but immediately died. I took out the key fob and attempted to start the van again. It turned over. Leaving work this afternoon, I had to try 2 times to get the engine to turn over, but it immediately died. The third time it would not turn over. The fourth time, it turned over, so I pressed the gas pedal to keep it from dieing. This evening after the van had cooled down I went out to see if it would start. I tried 6 times and the engine never would turn over. There have also been multiple occasions where the van will idle low while waiting at a stoplight or for a train. I researched recalls and found that there is a P54 recall for the fuel pump relay for 2013 Dodge Grand Caravans, however my VIN is not part of the recall.
Driver's side passenger sliding door is stuck closed. Manual entry and key fob do not work. Also, Passenger side sliding rear door makes loud buzzing noise.
The brake pedal when pressed does not reach the bottom, returns the foot. and does not stop I have to pump so that it brakes and does not turn on the brake light on the dashboard. It was checked by a private mechanic and he told me that it is very risky to drive the vehicle since in an emergency it will not stop. Even when I'm parking and I move the car it doesn't stop in a very short distance. It's like the brakes run out of air.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the vehicle failed to start-up after multiple attempts. The contact had the battery replaced; however, the failure continued. The contact then took the vehicle to an independent mechanic where the alternator and fuel pump were replaced. The contact was then alerted by her grandchildren that an abnormal fuel odor was coming from the back seat of vehicle. The vehicle was taken to another independent mechanic who referred her to a dealer for assistance. An appointment was made for the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 112,000. The VIN was not available.
2013 Dodge Grand Caravan, without warning vehicle shuts off. Has been happening since new in 2014. Driving straight down highway, turning street corners, crossing railroad tracks, it has happened in a number of scenarios. Power loss effects steering and braking and has caused dangerous situations on multiple occasions. There are no MIL codes or faults to be found. The vehicle acts as if it was simply turned off and restarted without issue and can carry on as if nothing ever happened. I have found nothing, (I'm a DOT fleet mechanic) and the dealer has found nothing either. Details provided below are for recent event.
Over the time we have owned this vehicle the sliding side doors have stopped working & then started. Recently both doors lost power completely . I have read that this is a very common problem with these Vans but the doors when power is lost can not be opened at all from the inside making the passengers crawl out the windows, front doors, or back hatch. If this were a fire, wreck, or emergency this would be a death trap. When calling dealerships to attempt to find a fix or help we have been told time and time again that this is a common problem in these vans.
Unknown. Went to grab something in the passenger front seat and had my hand on the headrest and it popped open and won’t close back up because the plastic brackets holding metal pole broke. My wrist hurt from the force.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering and then lost motive power. The vehicle was towed to the residence and then later to the dealer, where it was diagnosed with a faulty automatic shutdown relay (ASD) fuse. The dealer replaced the ASD fuse; however, the failure recurred. The dealer determined that the fuse box and the Totally Integrated Power Module (TIPM) needed to be replaced; however, the replacement parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The ignition is not responding as it should. I have to turn it more and more often when I should only turn it once. My grave concern is that of my wife and grandkids. When she is driving them to and fro, the car will hesitate to start and the real problem will be when it turns off. If they are all in the car and on the highway it could be a disaster. I had new key pods made and the vendor told me that Jeep uses the same ignition and they have a recall. Please help.
Engine misfire, check engine light P0306, P0304, P0302 due to left side head needing replacement.
Wireless ignition node module, sometimes won't start, stalls out when driving, brakes and steering not working correctly when stalls.
Van will shut off without warning while driving on the freeway. Loss of power steering and brakes is a major safety issue! My wife had this happen twice now, both times in a near-miss accident on the freeway. There are no codes.
Loss of propulsion power while driving. Sounds like the fuel pump is running even after car is turned off. Battery will drain after a couple hours.
The driver seat headrest deployed without any notice. The plastic is broken where they pin is supposed to sit. Mileage 123,587
As of March 2022, the van has shut down while driving on the interstate. The steering wheel, brakes and vehicle become hard to use. The van will slow quickly and has come close to causing an accident on multiple occasions. When along the side of the road, its then a challenge to get the van to start. It will crank with no fire. This has occured over 10x and is occurring more frequently with time. Along with the shut down I have had issues with the vehicle not starting. It will crank with no fire. Several mechanics have replaced and wormed on the vehicle with no luck to the conclusion. Things changed: TIPM, engine computer, fuel pump, starter. I purchased this vehicle jan 2 2022.
The car completely shuts off and leaves me stranded in the middle of the street.
When driving the vehicle at random times the vehicle will shut off without warning. This becomes very unsafe as you lose all power to everything. Steering, breaks, etc. Took the vehicle to a dealership to have this issue fixed. Parts and labor cost 1500 dollars and did not solve the problem.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was stationary, the driver’s side sliding door independently opened without warning. The failure continued after the contact manually closed the sliding door. As the failure persisted, the door eventually failed to open electronically or manually. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.
Every time upon exiting the vehicle there is a loud, annoying buzzing sound that happens. We use the vehicle for deliveries and the noise is driving all of our employees crazy, it's extremely agitating. We looked online and found that it is the door lock actuator that seems to be the problem, but the price to fix it is around $650. We may have decided against buying the vehicle if we knew that this was an issue and was so expensive to fix, it's slowly driving us all crazy.
While driving down the highway the engine shut off. The electrical continued but all power was lost. I had to pull off on the left side of the road to avoid being hit by vehicles who immediately began passing me on the right. After stopping and putting my emergency lights on the vehicle struggled to restart. after a minute it started up and I was able to continue down the road. No check engine light came on. The van simply just shut the engine off while driving.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the lost motive power and stalled. The failure had occurred on several occasions. The contact indicated that during the failure, the RPM’s would suddenly increase as the vehicle lost motive power and decelerated. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The failure mileage was 141,700
December 21, 2021 - Crank, no start was the first issued. Had the battery tested and was told that it was dead and the battery was replaced. Random lights on the dashboard started coming on - (lightning bolt symbol and check engine light). Crank no start continued - throttle body and gasket needed to be cleaned/replaced. All spark plugs needed to be replaced (full tune-up). The thermostat blew and had to be replaced. The accelerator sensor intermittently failed then the whole gas pedal assembly had to be replaced. Crank, no start still occurred. Every few times could get the car to start but then stalled randomly - while driving even. The battery was drained completely during the day while the car was parked and all lights were off. Freezing temperatures outside with a car that couldn't start, or get jumped (with a battery that was only 2 weeks old). The van was then inspected again by a service center. Was told by the center that the TIPM was bad and causing all of these electrical failures/problems. TIPM is now being replaced. Now without a car in the winter (with 2 kids) for 3 weeks while trying to diagnose and wait for parts/repairs, and down over $2600 in repairs.
2013 Dodge Grand Caravan SE vehicle shuts of with out any warning this has been an ongoing problem for over a year now and there are a lot of other dodge caravan owners who are also having the same issue Recently the vehicle shut of on Oct 21,2021 after making a right turn and again on Nov 17,2021 while traveling on a highway at highway speed without any warning the vehicle just shut off fortunately my wife was able to get the vehicle to the side of the road This is the first time this has happened while traveling on a highway and this is becoming extremely dangerous and it is time for Dodge to fix this problem they know about and have been sued in the past for the same issue I have had this vehicle into the dodge dealership and they claim they can not determine the problem although it is a continuing problem documented on several vehicle complaint websites I reported this before on another complaint 11322557 nhtsa investigation #DP140-04 Go to carproblemzoo.com and you will find complaints for this issue as well if you type the problem in a search engine you will see other websites reporting this issue as well I am very concerned about this happening and resulting in a serious accident
Driver side sliding door will not unlock/open. Unable to move the lock. Just stopped working. No warning. Now the electric door lock system makes a squealing sound when the door lock system is used.
Placed vehicle in park and the transmission showed it was in reverse. Tried shifting to another gear and vehicle remained in reverse. Placed in park vehicle started revving up. Turned off vehicle. Vehicle started once after three hours and you could drive it, but as soon as you placed it in park the vehicle revved up to 1500 RPMS. Had to turn off and could never start vehicle again. Two weeks and certified dealers can't find problems. Escalated to FCA for assistance.
THE ENGINE IN THE VAN STALLED (SIMPLY SHUT OFF - DID NOT SPUTTER) WHILE DRIVING AT A STEADY SPEED IN TRAFFIC. CONSEQUENTLY THE POWER ASSIST FOR THE STEERING AND BRAKES FAILED. IN THAT SITUATION MY PHYSICALLY CHALLANGED WIFE WAS COMPLETELY UNABLE TO CONTROL THE VAN. THANKFULLY THE VAN ROLLED TO A STOP WITHOUT HITTING ANYONE OR ANYTHING, OR GETTING HIT FROM BEHIND. AFTER PUTTING THE GEAR SELECTOR INTO "PARK" IT RESTARTED NORMALLY. THIS HAPPENED TWICE WITHIN 15 MINUTES DURING THE SAME SHORT TRIP HOME. THERE WAS NO WARNING SIGNS WHATSOVER BEFORE THIS HAPPENED. (NO CHECK ENGINE LIGHT, ETC.) AN INTERNET SEARCH OF ABUNDANT IDENTICAL DODGE GRAND CARAVAN STALLING ISSUES INDICATES A VERY SERIOUS SAFETY ISSUE THAT THE MANUFACTURER IS CURRENTLY TRYING TO EVADE - FOR FAR TOO MANY YEARS, TO THE DETRIMENT OF PUBLIC SAFETY.
The headrest deployed while the vehicle was parked and occupied. The driver was sitting in the seat and hit by the headrest. If he had been leaning back, it was likely forceful enough to cause a head or neck injury. If we had been driving it was distracting and startling. It easily could have caused a crash. I have reported this to Mopar, and I will be taking it to a dodge repair shop for inspection and replacement. They stated they were aware of the issue and they sent out letters. They were aware I never received one, they said due to not having my address, though I have received other communication from Dodge. I know of 2 other dodge owners whose vehicles are in the affected group according to Mopar, and neither has received notification of this potential malfunction. There was absolutely no indication there was anything wrong with the headrest prior to smacking the driver in the head.
My vehicles automatic locks are malfunctioing. Passenger back sliding door does not lock at all. Drivers side sliding back door does not open because its stuck in loxked position. Drivers side window geys stuck open.
ENGINE BUCKS AND SKIPS. CODE P0302, P0304, P0306,P0863, P0152, P0175, B193. LAST EVENT OCCURRED IN DRIVEWAY AND RAN FINE AFTER DRIVING ABOUT A HALF MILE. OTHER EVENTS SIMILAR.
driving over 50 miles an hour on an expressway and vehicle randomly dies. after pulling off road, need to wait 20 minutes and vehicle will start as normal. Major safety concern as some areas do not have shoulders to get car off of road. filed a complaint, in October of 2023, took to authorized Dodge dealer as advised, paid over $800 out of pocket and car still looses all power at high speeds. dodge dealer performed full diagnostics, no codes stored or present in vehicle. Had new key made, software updates, etc, but still dies at high speeds. has occurred over 12 times in past 3 years.
TL* THE CONTACT OWNS 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS PARKING THE VEHICLE STALLED, STARTED SMOKING AND THEN CAUGHT FIRE IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT HE INSPECTED THE ENGINE COMPARTMENT AND NOTICED THAT WIRES, THE WIRE HARNESS AND OTHER ITEMS IN THE ENGINE WERE BURNT. THE FIRE DEPARTMENT WAS NOT CONTACTED HOWEVER, A BYSTANDER EXTINGUISHED THE FIRE WITH A WATER HOSE. THE CONTACT HAS NOT NOTIFIED A LOCAL DEALER. THE VEHICLE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
THIS VEHICLE HAS THE SAME PROBLEM REGARDING THE WIRELESS IGNITION MODULE (WIM) PROBLEMS AS THE 2008 - 2012 OF SAME MODELS. MY WIFE WAS DRIVING THIS CAR WITH ALL FOUR OF OUR CHILDREN WHILE WE ARE HERE IN GERMANY (ACTIVE DUTY US AIR FORCE) 2017 AND THE ENGINE DIED WITH NO WARNING/INDICATORS. I WAS NOT IN THE VEHICLE SO I THOUGH MAYBE SHE HIT THE IGNITION AND IT CUT OUT. AT THAT POINT WE SWAPPED VEHICLES AND I HAVE BEEN USING THIS CAR AS MY PRIMARY VEHICLE FOR DRIVING BACK AND FORTH TO WORK 2017 - 2021. I AM A AIRCRAFT MECHANIC WITH OVER 23 YEARS OF MAINTENANCE EXPERIENCE ON MULTIPLE DIFFERENT AIRFRAMES. I HAVE PERSONALLY WITNESSED THE ENGINE CUTTING OUT WHILE DRIVING NO LESS THAN 20 TIMES SINCE (4/25/2021). I HAVE BEEN ABLE TO PUT THE VAN IN NEUTRAL AND IMMEDIATELY RESTART THE ENGINE (WHILE I AM DRIVING AND THIS HAPPENS). THIS HAPPENS AT SLOW SPEEDS (RESIDENTIAL AREA WITH CHILDREN PLAYING IN STREETS, HIGH SPEEDS (WHILE ON THE AUTOBAHN), DURING TURNS (DRIVING ON HILLY CURVED ROADS LUCKILY I HAVEN'T EXITED THE ROADWAY YET!), BRAKING (AT STOP LIGHTS), WHILE PARALLEL PARKING; POWER BRAKES STOP OPERATING, POWER STEERING STOPS OPERATING, GAS PEDAL STOPS RESPONDING TO INPUT - ALL DUE TO THE ENGINE THAT STOPS OPERATING. WHAT I BELIEVE NOW DUE TO THE WIRELESS IGNITION MODULE GOING FROM ON POSITION TO ACCY A MALFUNCTION WITH IN THE WIM. IT'S LIKE SOMEONE JUST KILLED THE ENGINE, BUT ALL LIGHTS, RADIO, EVERYTHING ELSE ELECTRICAL STILL OPERATES PERFECTLY. MILEAGE 135,000 MILES THERE ARE NO INDICATORS THAT THE ENGINE HAS CEASED TO OPERATE EXCEPT THAT THE RPMS ARE AT 0 (EVEN AT IDLE RPMS SHOULD BE AROUND 1,000 RPMS). NO OTHER INDICATOR LIGHT ILLUMINATES. CONNECTED OBD2, NO CODES, I EVEN DRIVE WITH A BLUE DRIVER ATTACHED AND WHEN IT HAS HAPPENED THERE ARE NO CODES RECORDED. THESE CARS ARE HAZARDS ON THE ROADS AND IT IS SHAMEFUL DODGE WILL NOT ADMIT THEIR MISTAKE!
POWER SLIDING DOOR FROZEN IN LOCKED POSITION. WILL NOT OPEN USING INSIDE OR OUTSIDE DOOR HANDLE, KEY FOB, CENTER CONTROL CONSLE SWITCH OR SIDE PILLAR SWITCH. MANUAL DOOR LOCK SLIDE IN INSIDE HANDLE NOT MOVING. COMPLETELY UNABLE TO USE DOOR TO ENTER OR EXIT VEHICLE. POTENTIAL FOR TRAPPING REAR PASSENGERS INSIDE VEHICLE IN CASE OF CRASH OR FIRE. GAS TANK COVER DOOR CLOSED SO IT IS NOT KEEPING THE LEFT SIDE DOOR FROM OPENING. CAR WAS PARKED WHEN PROBLEM APPEARED. NO PHYSICAL DAMAGE TO DOOR EITHER INTERIOR OR EXTERIOR.
VAN CRANKS BUT WILL NOT TURN OVER / START. STATIONARY