2009 Dodge Journey Air Bags & Restraints Problems

On [XXX] around [XXX] I was driving 25mph in Alameda CA, and about two minutes into the ride, the airbag warning light came on. My fiance was in the passenger seat and our dog was in the back. About 15 minutes into the drive, my side airbags deployed without any collision or even bump in the road. I carefully and swiftly turned onto a side street and pulled over. My fiancé and I got out of the car, and as we took our dog out of the back seat, the primary airbags (steering wheel and passenger seat) deployed, and shattered the windshield. The dashboard was cracked as a result of the primary bags deploying. My fiancé's arm was bruised from the side airbag deploying (photo evidence taken). We called the police and they came to document the incident and confirmed that there was no collision (police report included). Vehicle was then towed home and is available for inspection. We've tried calling the dealership that the car was purchased, but it seems to be out of business. 1. Component that malfunctioned: Airbag and Indicator lights; available for inspection 2. Safety: This incident easily could've led us to crash teh vehicle and harm ourselves and others in the process, and much more seriously hurt us if we did not evacuate the car. My fiancé's arm is bruised. 3. No so far, we cannot get a hold of a dealer since ours was closed - but welcome an investigation 4. Yes, by police. The police report #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

RECALL WITH THE AIRBAG FOR OTHER VAN'S. MY AIRBAG LIGHT IS CONSTANTLY ON AND RETURNS AFTER BEING CLEARED. CAR'S AIRBAGS HAVE NEVER BEEN DEPLOYED.

WAS IN A CAR ACCIDENT GOING 30 MPH HEAD ON COLLISION AND AIR BAGS DID NOT DEPLOY

HEAD ON COLLISION AND AIR BAGS DID NOT DEPLOY.

AIRBAG LIGHT IS ON FOR NO APPARENT REASON AND WILL NOT SHUTOFF.

AIR BAG LIGHT KEEPS FLASHING LIKE THE AIRBAGS ARE DEFECTIVE WHENEVER THE VEHICLE IS RUNNING.

THE AIRBAG LIGHT IS ON

WHEN USING RIGHT TURN SIGNAL DOME LIGHTS TURN ON, IF CRUISE CONTRAIL IS ON CANNOT USE BRIGHTS WILL SHUT OFF CRUISE BY ITSELF, CAR STALLS, AND WILL NOT ALWAYS START, WHEN IT DOES START MANY TIMES WILL STALL RIGHT AWAY, AND WHEN DRIVING STALLS. AIR BAG LIGHT ON WHICH HAVE READ CAN MEAN AIRBAG FAIL TO DEPLOY.

AIRBAG SENSOR LIGHT COME ON IN A DASHBOARD. WHEN I START AND TURN THE KEY THE AIRBAG SIGN COME ON, THE CAR IS PARK.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE DRIVER'S SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG CLOCKSPRING WAS FAULTY. THE VEHICLE WAS REPAIRED. HENDRICK DODGE (7630 HENDRICK AUTO PLAZA NW, CONCORD, NC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000. *BF THE CONSUMER STATING REQUESTING A REFUND DUE TO MASSIVE REPAIRS. THE CLOCKSPRING FAILED AND WAS REPAIRED. *TR

I HAD A BIG ACCIDENT AND NONE OF THE AIRBAGS DEPLOYED. *DT VIN IS INVALID. *JB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS LOW SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THERE WERE NO WARNING INDICATORS ILLUMINATED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.

TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED IN TRAFFIC, THE VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. THE IMPACT CAUSED THE VEHICLE TO BECOME AIRBORNE AND WAS THROWN TO THE OPPOSITE SIDE OF THE FREEWAY. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY CAUSING HER HEAD TO SNAP BACK AND FORTH. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED LEG, BROKEN RIBS, NECK AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER SIDE AIR BAG DEPLOYED WITHOUT IMPACT. AS A RESULT, THE DRIVER SUSTAINED ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVING TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO GATOR CHRYSLER DODGE JEEP DEALERSHIP (840 S HARBOR CITY BLVD, MELBOURNE, FL 32901 (321) 727-7715) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TT

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY THE CONTACT STATED THE THE SRS MODULE INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (EASTCHESTER CHRYSLER JEEP DODGE RAM, 4007 BOSTON RD, BRONX, NY 10466) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED AND THE REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.

AIR BAG LIGHT IS ON ON DASHBOARD CONSTANTLY

RECIEVED A PETTER IN MAIL ABOUT A RECALL FOR MY CAR. THERE WAS AN ERROR IN THE POWER SUPPLY UNIT THAT COULD EITHER MAKE THE AIRBAG DEPLOY RANDOMLY WOTHOUT WARNING OR PREVENT IT FROM OPENING AT ALL IN THE EVENT OF AN ACCIDENT CALLED DEALERSHIP IN REFERENCE TO RECALL, WAS TOLD THEY DID NOT HAVE THE PART NESSESARY AND DID NOT KNOW WHEN THEY WOULD HAVE THE PART AND TO CALL BACK NEXT WEEK CALLED BACK NEXT WEEK AND WAS TOLD TO LEAVE A MESSSAGE THAT WOULD BE RETURNED, IT NEVER WAS. WENT IN PERSON AND WAS TOLD THEY HAD NO RECORD OF ME CALLING AND THEY STILL DID NOT HAVE THE PART.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOLT DODGE AND JEEP DEALER TO GET THE RECALL REPAIRED. UPON TAKING APART THE VEHICLE, THE CONTACT NOTICED THAT THE PARTS WERE NOT THE CORRECT ONES. THE VEHICLE WAS REASSEMBLED AND THE PARTS WERE ORDERED. THE NEXT DAY, WHILE TRAVELING AT HIGHWAY SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE, WHICH RESULTED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/01/17*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS CALLED (SNETHKAMP CHRYSLER DODGE JEEP RAM LOCATED AT 11600 TELEGRAPH RD REDFORD, MI 48239 313-255-2700) AND STATED THAT THE REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (NORTH POINT CHRYSLER DODGE JEEP RAM LOCATED AT 7726 NORTH POINT BLVD WINSTON SALEM, NC 27106 336-773-9185) STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.