2011 Dodge Journey Brakes Problems

The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS brake module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the ABS brake module part had been discontinued. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

BREAK CALIPERS LOCK UP WHEN DRIVING. THEY HAVE BEEN REPLACED AND CONTINUE TO DO THIS

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ABS, BRAKE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO COMMUNITY MOTORS CHRYSLER DODGE JEEP RAM (500 WESTIN OAKS DR, HAMMOND, LA 70403, (985) 345-0401) AND DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PART WASS NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 67,000.

I REPLACED MY CALIBER AND BRAKES LESS THEN A YEAR AGO. SINCE THEN I HAVE BEEN REPLACING MY BRAKES EVERY 3 MONTHS I HAVE TO REPLACE MY BRAKES AND ROTORS. I KEEP SMELLING METAL BURNING PLUS THE BRAKES LIGHT IS STAYING ON.

THE ABS MODULE WENT BAD AND THE PART IS DISCONTINUED. THE CAR WAS STATIONARY.

MY CAR HAS 132K MILES AND I'M REPLACING THE BRAKES ON THE FRONT FOR 8TH TIME AND THE BACK FOR THE 3RD TIME. CAN'T SEEM TO GET MORE THAN 15-20K MILES OUT OF A SET OF PADS AND ROTORS. LAST TWO TIMES I NEEDED SERVICE THE BRAKE CALIPERS HAD SEIZED SHREDDING THE FAIRLY NEW ROTORS WHICH WERE SO HOT THAT I FEARED THE CAR WOULD CATCH ON FIRE.

SINCE I HAVE PURCHASED THE VEHICLE 4 YEARS AGO, I HAVE HAD THE BRAKES REPLACED 4 TIMES DUE TO PREMATURE WARE. THE CALIPERS HAVE ALSO BEEN REPLACED DUE TO REAR BRAKES NOT RELEASING AND PADS WEARING AND HEATING. ONE MECHANIC SHOWED ME WHERE THEY WERE STRESSED FROM THE HIGH HEAT OF THIS ISSUE. NOW MY REAR DRIVERS SIDE BRAKE PAD IS GONE COMPLETELY UNLIKE PASSENGER SDIE, THOUGH REPLACED AT THE SAME TIME INCLUDING CALIPERS. I BELIEVE IT ISN'T RELEASING AGAIN

MY HUSBAND AND MYSELF PURCHASED OUR 2011 DODGE JOURNEY RT 2 YRS AGO AND WAS SOLD ON HOW GREAT THIS TRUCK WAS. SINCE THEN WE HAVE CHANGED THE ROTORS AND BRAKES 6 TIMES. WE HAD OUR TIRES CHANGED DUE TO SHAKING WHILE BRAKING BUT THE PROBLEM STILL EXISTED. SO THE TIRES WERE NOT THE PROBLEM. RECENTLY 2 DAYS AGO MY HUSBAND WAS DRIIVING WITH MY CHILDREN IN THE TRUCK AND COULD NOT STOP THE TRUCK DUE TO THE BRAKES. HE PUSHED THE BRAKES LITERALLY ALL THE WAY TO THE FLOOR AND HARDLY STOPPED. MY TRUCK IS NOW IN A TOW YARD AND LUCKILY MY HUSBAND AND KIDS ARE SAFE. THERE IS DEFINITE PROBLEM WITH THESE TRUCKS AND SOMETHING NEED TO BE DONE BEFORE SOMEONE IS SERIOUSLY HURT. WE R NOW WITHOUT A VEHICLE DUE TO THIS PROBLEM WHICH I HAVE CALLED DODGE AND COMPLAINED ABOUT AND WAS TOLD IT'S A BASIC PROBLEM WITH THE BRAKES AND THERE IS NO OFFICIAL RECALL ON THEM. SOMEONE SHOULD BE RESPONSIBLE FOR THIS PROBLEM!

SHAKING IN CAR AND STEERING WHEEL WHEN I APPLY THE BREAKS. THIS IS SUPPOSE TO BE A RECALL BUT DODGE HOUSE SAYS NO RECALLS? I REPLACED THE ROTTERS AND BRAKES AND IT STILL DOES IT AT ANY SPEED ABOVE 30 MPH. HAS BEEN ON GOING SINCE WE PURCHASED THE VEHICLE.

WE HAVE HAD OUR BRAKES/CALIPERS/ROTORS/BRAKE LINES CHECKED AND/OR REPLACED "3 TIMES" OVER THE PAST 4 MONTHS. EACH TIME THE MECHANIC WAS NOT COMFORTABLE WITH ME DRIVING THE CAR IN THAT CONDITION - SO HE KEPT THE CAR EACH TIME UNTIL IT WAS FIXED. BACK IN JULY - THE BRAKES SOUNDED HORRIBLE - GRINDING AND SQUEALING - AND VERY VERY HOT. IN JULY, OUR MECHANIC SAID - BRAKE PADS WERE GONE - ROTORS SHOT, CALIPER SHOT, SO WE PAID OVER $400 TO HAVE ALL OF THAT REPAIRED. SO, NEW ROTORS, BRAKES AND CALIPERS ON THE REAR OF THIS CAR.....WE THOUGHT THE PROBLEM WAS FIXED (ALTHOUGH WE ARE STILL PUZZLED AT WHY THE BRAKES/ROTORS/CALIPERS WERE SO BAD). WELL, 2 MONTHS LATER (SEPTEMBER) THE PROBLEM WAS BACK AND WORSE THIS TIME. THE REAR DRIVER SIDE BRAKE WAS INSANELY HOT, YOU COULD HEAR IT TICKING WITH HEAT AND COULD FEEL THE HEAT FROM A FOOT OR TWO AWAY - THE SQUEALING SOUND WAS BACK AND EVEN WORSE. THAT WE HAVE HAD THE SAME PROBLEM (BRAKES/ROTORS/CALIPERS SHOT) 3 TIMES IN A FOUR MONTH PERIOD. AGAIN IN NOVEMBER, NEEDED NEW BRAKES, CALIPERS AND IT EVEN RUINED THE BRAKE LINE WITH THE HEAT!!! THE CALIPER "BROKE", THE BRAKE PADS WERE WORN DOWN AGAIN - IN ONLY 2 MONTHS!!! OUR MECHANIC RESEARCHED THE PROBLEM AND SAID CHRYSLER PUT THE WRONG BRAKE SYSTEM ON THE DODGE JOURNEYS (YEARS 2009-2013 I BELIEVE) AND CORRECTED IT IN 2014. THE CURRENT BRAKE SYSTEM IS NOT ADEQUATE FOR THE WEIGHT OF THE VEHICLE. HE SAID THERE IS A CLASS ACTION LAWSUIT RIGHT NOW - BUT NO RECALLS AS OF YET. HE SAID IT WOULD BE $400 FOR A NEW BREAK SYSTEM. OUR MECHANIC ALSO SAID AUTO ZONE WILL NOT LONGER KEEP REPLACING OUR BRAKE PADS FOR FREE (THEY DID THIS 3 TIMES AS WE THOUGHT IT WAS FAULTY BRAKE PADS/CALIPERS AT FIRST) AS THERE IS NOTHING WRONG WITH THEIR PRODUCT - THE PROBLEM IS WITH THE BRAKE SYSTEM IN THE DODGE JOURNEY. PLEASE HELP! HOW DO WE GET CHRYSLER TO REPLACE THIS BRAKE SYSTEM TO MAKE IT SAFE TO DRIVE?

I BOUGHT MY JOURNEY IN 08/2014 WITH 37,000. THE DEALERSHIP REPLACED THE FRONT ROTORS AND BRAKES. LESS THAN 30,000 MILES LATER (TODAY) I WAS TOLD THAT I NEED TO REPLACE MY BRAKES AND ROTORS BECAUSE THEY ARE METAL AGAINST METAL AND GRINDING WHEN I STOP. *TR

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES FAILED TO WORK PROPERLY AND THE BRAKE PEDAL SANK TO THE FLOOR. THE CONTACT MENTIONED THAT THE STOPPING DISTANCE WAS EXTENDED AND THE BRAKE LIGHT AND TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN DETERMINED THAT NOTHING WAS WRONG WITH THE BRAKES. THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 41,000. ..UPDATED 05-26-15 *BF UPDATED 10/4/2017*CN

21,000 MILES AND JUST REPLACED THE REAR BRAKES AND FRONT ROTORS ON MY VEHICLE. CALLED DEALERSHIP TO FIND OUT WARRANTY INFORMATION AND IT IS ONLY 12,000 MILES/12 MONTHS. IT COST ME $300.00 TO HAVE THEM REPLACED AND AM NOT HAPPY ABOUT IT. IN ALL MY YEARS OF LEASING MY VEHICLE, I HAVE NEVER HAD TO REPLACE BRAKES ON MY VEHICLES AT 21,000. *TR

THERE HAS BEEN A PROBLEM WITH THE BRAKES IN THIS VEHICLE SINCE WE BOUGHT IT ALMOST 3 YEARS AGO, ALTHOUGH THE DEALERSHIP HAS SAID THEY CANNOT FIND IT. AT SPEEDS OVER 40MPH, WHEN THE BRAKES ARE APPLIED THE STEERING WHEEL VIBRATES UNTIL THE VEHICLE IS COMPLETELY STOPPED. NOW THAT THE VIBRATION IS REALLY BAD, I BEGAN AN INVESTIGATION ONLINE TO SEE IF OTHER JOURNEY OWNERS HAD THE SAME EXPERIENCE WITH VIBRATION. I HAVE DISCOVERED THERE ARE MANY WITH THE PROBLEM, THAT CHRYSLER HAS BEEN MADE AWARE OF THIS PROBLEM FOR YEARS, BUT I DON'T KNOW WHAT IS BEING DONE TO REMEDY THE PROBLEM FOR THOSE OF US WHO OWN THE VEHICLES. THIS IS AN EXPENSIVE REPAIR, THAT THE DEALERSHIP CHOSE TO IGNORE WHEN BROUGHT TO THEIR ATTENTION, AND THE VEHICLE WAS STILL UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK UNCONTROLLABLY. THE DEALER STATED THAT THE ROTORS AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

HORRIBLE PARTS THE BRAKES AND ROTORS NEEDED TO BE REPLACED AFTER ONLY 2 YEARS. I HAVE ASKED MANY PEOPLE WHO OWN THE SAME CAR ABOUT IT AND THEY ALL HAVE THE SAME PROBLEM. *TR

BOUGHT DODGE JOURNEY 2011 R/T IN FEB IF THIS YEAR(2013). TRUCK CURRENTLY HAS 29,000 MILES ON AND NOW STEERING WHEEL SHAKES RAPIDLY WHEN BRAKING. VERY SCARY WHEN ON PARKWAY DRIVING 50-65 MILES PER HOUR WHEN YOU HAVE 2 YOUNG CHILDREN IN THE VEHICLE. GOT A CARFAX ON VEHICLE AND FOUND OUT THAT IT HAS HAD ROTORS AND BRAKES REPLACED OR REPAIRED AT LEAST 3 TIMES STARTING AT 2,400 MILES. I THINK THAT IT TOTALLY UNCALLED FOR AND IT SOUNDS REALLY UNSAFE FOR ME AND MY CHILDREN. TO HAVE TO REPLACE THEM 4 TIMES BEFORE IT EVEN HITS 30,000 MILES. I THINK THERE IS A PROBLEM HERE. SO NOT ONLY DO I HAVE TO PAY FOR THEM TO BE REPLACED TIME AND AGAIN BUT TO PUT MY FAMILY AT RISK. THE MANUFACTURER SHOULD DEF BE RESPONSIBLE AND LIABLE FOR THIS PROBLEM. *TR

MY JOURNEY IS LESS THAN 2 YEARS OLD WITH 18,500 MILES. ROTORS ARE ALREADY WARPED (CAR SHAKES VIOLENTLY UPON BRAKING AT ALL SPEEDS). DODGE STATES THAT BRAKES ARE ONLY COVERED UNDER THEIR WARRANTY UP TO 12,000 MILES. INTERNET SITES ARE FILLED WITH COMPLAINTS ABOUT SIMILAR PROBLEMS IN 2009-2010 JOURNEYS AND DODGE ENDED UP EXTENDING WARRANTEES FOR THOSE YEARS AS A RESULT. DODGE CLAIMS TO HAVE ADDRESSED BRAKE ISSUES WITH THE 2011 REDESIGN BUT CLEARLY THE PROBLEM REMAINS. THEY NEED TO STAND BEHIND THEIR PRODUCT, AND DO THE RIGHT THING BY EXTENDING THE BRAKE WARRANTY ON 2011'S AS WELL. *TR

MY STEERING WHEEL WAS SHAKING WHEN I BRAKE, THIS IS DUE TO SUB PAR ROTORS. THERE ARE MANY OTHERS WITH THIS SAME PROBLEM, AND CHRYSLER RECALLED THE 2010 JOURNEY'S FOR THE SAME ISSUE, BUT REFUSE TO TAKE RESPONSIBILITY FOR THE 2011'S BECAUSE, ACCORDING TO THEIR CUSTOMER CARE REP, NOT ENOUGH PEOPLE HAVE COMPLAINED YET. MY VEHICLE HAD UNDER 31,000 MILES WHEN THIS NEEDED TO BE FIXED. ROTORS SHOULD AND DO LAST MUCH LONGER THEN 3 YEARS AND 31,000 MILES. I HAVE JUST HAD THE ROTORS REPAIRED AT MY OWN EXPENSE, $300.00 FOR THE FRONT ROTORS. CHRYSLER SHOULD REIMBURSE ME FOR THIS EXPENSE. *TR

WHILE DRIVING AT HIGHWAY SPEEDS THE CAR SHIMMIED AND CAME TO AN ABRUPT STOP WITHOUT EVER APPLYING THE BRAKES. FELT BRAKES LOCK AND HEARD TIRES SKID SHORTLY AFTER A LOUD THUD UNDER THE CAR STEERING WHEEL FELT AS THOUGH THE BRAKES HAD BEEN SLAMMED TO AVOID A CRASH WITH NO WARNING AT ALL. THIS HAS HAPPENED TWICE IN A MONTHS TIME WITH NO ENGINE LIGHTS OR WARNINGS. *TR