There are 4 owner-reported suspension complaints for the 2016 Dodge Journeyin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
WE WERE DRIVING THE CAR WHEN STEERING SUDDENLY BECAME ALMOST IMPOSSIBLE. IT WAS FRIGHTENING AND DANGEROUS. WE WERE FINALLY ABLE TO MUSCLE THE CAR TO THE SIDE OF THE ROAD, DODGING TRAFFIC ALL THE WAY, AND STOP. WE TOOK IT TO THE SHOP AND WERE INFORMED THE RACK AND PINION STEERING HAD GONE OUT. WE TOOK THE CAR TO THE SHOP AND THE MECHANIC TOLD US WHAT HAD HAPPENED. THE REPAIR WORK WAS VERY EXPENSIVE BUT WHAT WAS SHOCKING WAS TO FIND OUT THAT THIS HAS BEEN AN ONGOING PROBLEM WITH THE JOURNEY WHICH DODGE HAS ELECTED TO IGNORE. BELOW IS A LINK TO ONE SITE WHICH REPORTS THIS. THIS IS IRRESPONSIBLE. HTTPS://WWW.CARPROBLEMZOO.COM/DODGE/JOURNEY/STEERING-RACK-AND-PINION-PROBLEMS.PHP *TR
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS REMAINED ILLUMINATED. ALSO, THE CRUISE CONTROL STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED AND THE FAILURE WAS REMEDIED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
WHEN YOU DRIVE THE CAR ACCELERATE AND WHEN YOU BREAK THE CAR GOS SIDE BY SIDE AND THE BACK PASSENGER SIDE WHEEL MAKES A LOAD NOISE LIKE ITS LOSSE THIS HAPPEN AFTER THE FIRST RECALL
MY NEW CAR "JUMPS" WHEN IT HITS A BUMP GOING AROUND 40-60 MPH. IT FEELS LIKE IT LIFTS UP INTO THE AIR AND IT COMES DOWN IN ANOTHER PLACE, FAIRLY CLOSE BUT DIFFERENT.I SUSPECT THE FRAME IS WARPEDBECAUSE OF AN ACCIDENT BUT PERHAPS IT IS THE ALIGNMENT?
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026