2004 Dodge Viper Complaint Log

TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT THE AIR BAG SENSOR WARNING LIGHT WOULD SPORADICALLY ILLUMINATE, INDICATING THAT THE AIR BAG SYSTEM WAS DISABLED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:13V040000 (AIR BAGS) BUT THE CONTACT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3000.

TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT THE REAR SUSPENSION STARTED TO SEPARATE FROM THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE WHILE TRAVELING 10 MPH AND VEERED OFF THE ROADWAY. THE AIR BAGS IMMEDIATELY DEPLOYED, ALTHOUGH THE CONTACT'S VEHICLE HAD NOT IMPACTED ANYTHING. THE CONTACT SUSTAINED NECK INJURIES FROM THE AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE REAR SUSPENSION KNUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 23,240. *TR DUPLICATE TO 10512426 *SMCH

THIS IS REGARDING THE RECENT NEWS BRIEF THAT I SAW YESTERDAY. THE SAME THING HAPPENED TO MY CAR. I WAS DRIVING AND A DEER JUMPED OUT IN FRONT OF ME ON THE HIGHWAY, I SWERVED VERY SLIGHTLY AS IT WAS NOT DIRECTLY IN FRONT OF ME. THE CAR ALL OF A SUDDEN DID A SHARP RIGHT AND I WENT DOWN INTO AN EMBANKMENT AND HIT A TREE MAKING MY CAR A TOTAL LOSS. THE NEXT DAY I VISITED THE CAR AND NOTICED THE MY RIGHT REAR WHEEL WAS TURNED INWARDS WITH NO OTHER DAMAGE AROUND OR ON THE WHEEL. I LOOKED UNDER THE SUSPENSION AND NOTICED THE KNUCKLE WAS SNAPPED. I JUST WANTED TO SHARE THAT IT HAPPENED TO ME. I WALKED AWAY WITH ONLY A BRUISE ON MY KNEE BUT THE CAR WAS TOTALED. *TR ....UPDATED 06/15/16 *BF UPDATED 09/19/2017*JS

TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V040000 (AIR BAGS) HAD A EXCEEDED A REASONABLE TIME FOR REPAIR, THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, HE HEARD AN ABNORMAL THUMPING SOUND. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THE CONTACT THAT THE REAR SUSPENSION KNUCKLE WAS CAUSING THE FAILURE. ADDITIONALLY, THE CONTACT NOTICED A WHINING SOUND COMING FROM THE STEERING WHEEL AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE MECHANIC ADVISED THAT THE POWER STEERING CONNECTER HAD EXPANDED, CAUSING POWER STEERING FLUID TO LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. *TR DUPLICATE TO 10511754*SMCH

TL*THE CONTACT OWNS A 2004 DODGE VIPER. WHILE DRIVING 70 MPH THE VEHICLE BECAME DISABLED AND THE WARNING LIGHTS ILLUMINATED INDICATING THAT ALL OF THE ELECTRICAL COMPONENT ON THE VEHICLE HAD FAILED. OCCASIONALLY, AFTER TURNING THE VEHICLE OFF AND ON IT WOULD RESET ITSELF AND AT OTHER TIMES IT WOULD BE AN HOUR BEFORE HE WAS ABLE TO RESTART IT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BODY CONTROL MODULE COMPONENTS FAILED AND HAD TO BE REPLACED. THIS FAILURE OCCURRED AT LEAST FOUR TIMES. THE DEALER REPLACED THE COMPONENTS EACH TIME PER THE WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED. A CLAIM WAS FILED FOR THE FAILURE WITH THE WARRANTY DEPARTMENT. THE FAILURE MILEAGE WAS 24,300.

2004 DODGE VIPER PUTS OUT EXCESSIVE HEAT IN THE CABIN AREA, CAUSED CONSUMERS WIFE TO BURN HER CALF WHEN EXITING. *TS ***NAR*** THE SIDE PANELS BECAME VERY HOT WHEN THE CONSUMERS WIFE WAS INJURED. *JB

2004 VIPER BLOWS EXCESSIVE HEAT IN THE CABIN AREA. *TS IN ADDITION, THE HEATING ISSUE ALSO CAUSED THE SIDE EXIT PANELS TO BECOME EXTREMELY HOT WHICH RESULTED IN THE CONSUMERS WIFE BURNING THE BACK OF HER RIGHT CALF WHEN SHE EXITED THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE HEAT WAS COMING FROM THE ENGINE. THE DEALER SUGGESTED DRIVING WITH THE AIR CONDITION ON AT ALL TIMES. *JB

THE BRAKE PEDAL AND CLUTCH PEDAL ON THIS VEHICLE IS RUSTED AND PRESENTS A SAFETY HAZARD SINCE YOUR FOOT EITHER SLIPS OFF OR STICKS TO THE PEDAL DEPENDING ON THE TYPE OF SHOE BEING WORN. THE REGIONAL SERVICE MANAGER FOR DODGE AND THE DEALERSHIP ADMITS AN INFERIOR METAL WAS USED TO MFG. THE PEDAL BUT WILL NOT MAKE ANY REPAIRS OR REPLACEMENTS. *AK