NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Fiat 500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
WHILE DRIVING IN TRAFFIC ON A CITY STREET AT 6:10 AM AND UPSHIFTING AT ABOUT 40 MPH THE CLUTCH DIAPHRAGM SPRING FRACTURED AND THE CLUTCH NO LONGER OPERATED, AND THE GEAR COULD NOT BE CHANGED WHILE ENGINE WAS RUNNING. MANAGED TO BRING CAR TO A STOP IN LEFT TURN LANE, GET CAR IN TO NEUTRAL AND PUSH IT ACROSS TWO LANES OF TRAFFIC TO A PARKING LOT SO I COULD BE OUT OF THE INTERSECTION SINCE IT WAS DARK. CAR HAD 25,583 MILES ON IT AT THE TIME OF THE FAILURE. FRICTION DISC STILL HAS PLENTY OF MATERIAL, PRESSURE PLATE SURFACE IS SMOOTH AND FREE OF DAMAGE, THROW-OUT BEARING IS INTACT AND ROTATES SMOOTHLY. CONDITION OF PARTS INDICATES MINIMAL WEAR AND TEAR ON CLUTCH AND SHOWS NO SIGNS OF ABUSE. I ACKNOWLEDGE THAT I HAD RECEIVED A RECALL NOTICE TO REPLACE THE CLUTCH PEDAL ASSEMBLY BUT HAD NOT YET HAD AN OPPORTUNITY TO HAVE THE RECALL WORK DONE. MY UNDERSTANDING IS THAT THE ORIGINAL CLUTCH PEDAL ASSEMBLY WAS ALLOWING TOO MUCH TRAVEL AND OPERATING THE CLUTCH DIAPHRAGM SPRING BEYOND ITS INTENDED RANGE OF MOTION, STRESSING IT TO A POINT OF FAILURE. REVISED PEDAL ASSEMBLY LIMITS TRAVEL TO PREVENT THIS. I AM CONCERNED ABOUT VEHICLES THAT HAVE HAD THE REVISED PEDAL ASSEMBLY INSTALLED BUT ARE OPERATING WITH THE ORIGINAL CLUTCH DIAPHRAGM SPRING THAT MAY HAVE ALREADY BEEN COMPROMISED AND COULD STILL FAIL WITHOUT WARNING.
CAR IS VERY YOUNG, 24, 781 MILES AND TURNED IN BY PRIOR OWNER WITH 22,400'S MILES. AFTER CAR WAS SOLD WITH A RECALL, IT WAS NOTED IT ALSO SUFFERS FROM OIL LEAKING FROM THE REAR MAIN TRANSMITTION, PER MECHANIC IT AFFECTS BOTH THE TRANSMITION AND THE MOTOR, AND COULD CAUSE DEATH IF CAR RAN OUT OF OIL. LEAK PER SEVERAL INDEPENDENT MECHANICS IS TOO SOON FOR A FIAT WITH SO LITTLE MILES, AND A CAR THAT STILL OWNS THE ORIGINAL TIRES, WIPERS, AND STILL HAS THE SMELL FROM WHEN IT WAS NEW. CAR BY PRIOR OWNER WAS FOR VACATION, BUT CAR NOW LEAKS AND IT SEEMS MANY VEHICLES THIS YEAR MODEL HAVE THE SAME ISSUE PER BLOGS AND FIAT COMPLAINTS BLOGS, UNFORTUNATELY THE DEALER WONT FIX THE PROBLEM AND MECHANICS ARE IN SHOCK CAR WAS SOLD WITH A RECALL AND WHEN IT WAS SERVICED THEY TOO REFUSED TO WORK ON THE SEAL WAITING FOR THE CAR TO GO THROUGH THE BANK FIRST & HOPE FOR A WARRANTY TO PAY FOR THE LABOR AND PART, EVEN AFTER I OFFERED TO PAY FOR THE PART WHILE THEY WERE ALREADY IN THE CAR CHANGING. HOWERVER, THEY FAILED TO INFORM ME ABOUT THE ISSUE, UNTIL I GOT HOME WITH THE CAR. ISSUE IS LIFE THREATENING BY MECHANICS WORDS, AND ALL 4 DIFFERENT SHOPS DEMANDED I EITHER RETURN THE CAR TO THE DEALER OR DEMAND THEY FIX IT BEFORE I WOULD END UP DEAD OR IN AN ACCIDENT ON THE HIGHWAY. THIS ISSUE SHOULD NOT BE PART OF A YOUNG CAR, IT SHOULD NOT BE LEAKING FROM A SEAL, PARTICULARLY THE TRANSMITION MAIN REAR SEAL, WHICH PER MECHANIC IT TOO AFFECTS THE MOTOR AND THE T RANSMISSION ABILITY TO FUNCTION ON A MANUAL VEHICLE.
TIRE PRESSURE MONITOR DOES NOT FUNCTION OR RESET. THE CAR IS NOT ABLE TO MEASURE THE TIRE PRESSURE, IT STATES UNAVAILABLE. THE DEALERSHIP MECHANICS SAID TO RESET IT, BUT UPON DRIVING IT WOULD RESET.. HOWEVER, IT NEVER DID. THE DEALERSHIP SAID IT WAS NOT THEIR PROBLEM ALTHOUGH CAR WAS JUST PURCHASED WITHIN 2 WEEKS TO BE EXACT. THE MONITOR DOES NOT RECOGNIZE LOW OR HIGH PRESSURE ON TIRES, AND THE CAR IS NOT EQUIPPED WITH AN EMERGENCY TIRE. MECHANICS SAID IT WAS NORMAL FOR THIS YEAR CAR, AND WHILE SITTING WAITING FOR ANOTHER SERVICE, SEVERAL PEOPLE SEEM TO COMPLAIN FOR THE SAME ISSUE. MONITOR NOT WORKING, BUT EVERYONE WAS OFFERED TO BE RESET FOR A PRICE, WEBSITE DOES NOT HELP, MOPAR WILL NOT SET IT, AND THE MECHANICS WILL CHARGE, BUT THE RESET DOES NOT WORK NO MATTER WHAT YOU DO.
HUBCAPS EASILY FALL OFF WHILE ON FREEWAY AND WHEN TURNING. AT TIMES THE SEAT BELT DOESN'T FULLY RETRACT ITSELF, CAUSING IT TO BECOME LOOSE.
ON 03/07/2017 I WENT TO JIFFY LUBE #3318 SRE CORPORATION 284 E STATE ROAD 73 SARATOGA SPRINGS UT 84045 TO HAVE AN EMISSONS TEST PERFORMED WORK ORDER #55 INVOICE# 96902 MILEAGE 187903 STATION # U575 INSPECTOR# UET003081 I WAS TOLD THAT MY FIAT DID NOT PASS EMISSIONS THE FUNNY THING IS I WENT TO THE EXACT SAME PLACE ON 10/31/2015 WORK ORDER 82 INVOICE NUMBER 222206608 AT 3:59PM AT THAT TIME THE INSPECTOR # WAS UET002450 STATION U575 (JUST THOUGHT I WOULD POINT THAT OUT) ALSO THE PERSON DOING THE INSPECTION SAID HE HAD TO PUT IT IN AS CALIFORNIA AND THE OTHER 50 STATES INSTEAD OF PUTTING FED ONLY AND THE OTHER 49 STATES THE INSPECTOR SAID MY CAR WAS MADE IN CALIFORNIA AND I KNOW THATS NOT TRUE MY CAR WAS MADE IN TOLUCA MEXICO WELL NOW I'M TOLD I MUST GO TO KEN GARFF FIAT TO COMPLETE A DRIVE CYCLE I REFUSE TO TAKE MY CAR TO KEN GARFF FIAT BESIDE THE RECALL HAS NOT BEEN COMPLETE IN ORDER TO COMPLETE A DRIVE CYCLE! SO NOW I AM UNABLE TO PASS EMISSONS AND WILL BE UNABLE TO RENEW MY VEHILCE FOR JANUARY OF 2019 I HAVE ALREADY RENEWED UNTIL JANUARY OF 2018.
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 50 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING WHEEL WHILE TURNING IT IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM SRT OF FREDERICKSBURG (5202 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-7200) WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,681.
I CALLED CHRYSLER PHONE NUMBER 800-992-1997 AROUND 6:30PM-7:00PM ON 03/05/2017 TO INFORM THEM THAT MY 2012 FIAT 500 POP 2DOOR HATCHBACK NERO BLACK HAS A PROBLEM THE REVERSE HAS STOP WORKING! I WAS INFORMED THAT I WOULD NEED TO TAKE THE CAR TO KEN GARFF FIAT IN SALT LAKE CITY UTAH! I EXPLAINED THAT I WOULD LIKE TO TAKE THE CAR TO LARRY H. MILLER CHRYSLER DODGE JEEP IN SANDY UTAH. I ASK CHRYSLER IF THEY WOULD RELEASE THE PARTS TO FIX MY REVERSE TO LARRY H. MILLER CHRYSLER DODGE JEEP. I WAS TOLD I MUST TAKE THE VEHICLE TO KEN GARFF FIAT OF SALT LAKE CITY. I THEN EXPLAINED REFUSING TO RELEASE THE PARTS FOR MY FIAT TO ANYONE BUT KEN GARFF FIAT WAS NOT LEGAL! THE CUSTOMER SERVICE AGENT REPLY BY SAYING: "I DON'T NO ANYTHING ABOUT BEING LEGAL. ...... MY REPLY WAS "OH THAT'S FOR SURE!"
I WAS DRIVING HOME FROM WORK ON BIG TREE ROAD IN SOUTH DAYTONA FLORIDA AS I APPROACHED MY NEIGHBORHOOD I ATTEMPTED TO SHIFT GEARS AND WAS NOT ABLE TO ENGAGE OR DISENGAGE THE CLUTCH NOR COULD I SHIFT THE GEARS. I LOST CONTROL OF THE VEHICLE SO I BRAKED AND MANAGED TO DRIFT IN NEUTRAL TO MY DRIVEWAY AT MY HOME.
I RECEIVED A RECALL NOTICE ON MY 2012 FIAT POP IN NOVEMBER 2016.I CALLED STATELINE FIAT AND WAS TOLD THAT I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN.I NEVER RECEIVED THAT CALL.ON 02/20/2017 I WAS ON MY WAY TO WORK IN HEAVY TRAFFIC IN UPTOWN CHARLOTTE NC AND MY CLUTCH WENT OUT AND I WAS NEARLY HIT BY ONCOMING TRAFFIC.I CALLED THE DEALERSHIP.I HAD MY CAR TOWED THERE.THAT WAS 6 DAYS AGO.I AM VERY UNHAPPY BECAUSE NO ONE EVER CALLED ME IN TO GET THE RECALL REPAIRED.NO ONE OFFERED ME TOWING AND NOW 6 DAYS LATER I STILL DO NOT HAVE A CAR.I AM VERY DISAPPOINTED WITH FIAT AND I FEAR THAT THIS CAR WILL NOT LAST VERY LONG.I REACHED OUT TO THE DEALERSHIP AND FIAT USA BEFORE DECIDING TO SEND THIS COMPLAINT
ON FEB 11TH 2017 I TOOK MY VEHICLE TO A CHYSLER DODGE JEEP DEALER IN SANDY UTAH (LHM) I ASK THEM IF THEY COULD REPAIR MY VEHICLE. THEY SAID YES SO I AUTHORIZED LARRY H MILLER CHYSLER DODGE JEEP TO WORK ON MY VEHILCE. KEN GARFF FIAT REFUSED TO GIVE THE PARTS TO LARRY H MILLER AND BACKED THE DEALERSHIP INTO A CORNER MAKING LARRY H MILLER TAKE THE CAR TO KEN GARFF FIAT AT 198 E 500 S IN SALT LAKE CITY UTAH AND I KNOW FOR FACT KEN GARFF REFUSED TO GIVE LARRY H. MILLER THE PARTS FOR THE VEHILCE BECAUSE KEN GARFF FIAT LIKES TO FORCE EVERYONE TO COME TO THEIR DEALERSHIP WELL KEN GARFF HAD THE VEHILCE TOWED TO THEM AND KEPT THE VEHILCE FROM 12NOON UNTIL 5PM STATING THEY HAD NOT STARTED WORK ON THE VEHILCE AND THEY HAD PLANS TO WORK ON THE VEHILCE OVER NIGHT WHEN THE SHOP WAS CLOSED I TOLD KEN GARFF THEY WILL NOT BE WORKING ON MY VEHILCE OVER NIGHT AND NOT TO TOUCH MY CAR WELL NOW MY CAR IS SETTING ON KEN GARFF LOT WITH NOT ONE PIECE OF PAPERWORK THAT SAYS KEN GARFF CAN TOUCH MY VEHILCE AND IF THEY TRY TO LIE AND SAY THEY DO THEN THEY HAVE FORGED MY SIGNATURE. I HAD MY PLATES REMOVED FROM THE CAR I CONTACTED LARRY H MILLER AND TOLD THEM ON 02/15/2017 THAT I WOULD LIKE FOR THEM TO TAKE THE CAR BACK TO LARRY H MILLER. THE RECALL IS STILL NOT COMPLETE AND KEN GARFF REFUSES TO GIVE THE PROPER PARTS SO ANOTHER CHYSLER DEALERSHIP CAN WORK ON THE VEHILCE ........... I WANT TO NOTE THAT LARRY H MILLER CHYSLER DODGE JEEP IS WONDERFUL AND I AM BEING TREATED WITH RESPECT BY LARRY H. MILLER CHRYSLER DOGE JEEP AND THEIR STAFF....... HOWEVER THE RECALL WORK IS STILL INCOMPLETE BECAUSE KEN GARFF FIAT 198E 500S OF SALT LAKE CITY UTAH WILL NOT GIVE LARRY H MILLER PARTS.
DEALER WILL NOT CONFIRM A SERVICE APPOINTMENT FOR SA RECALL NUMBER16V-302, MANUFACTURER RECALL NUMBERS34 WHICH WAS ISSUED BACK IN MAY OF 2016. I ADVISED TONKIN FIAT THAT I AM AWARE THIS IS A SAFETY RELATED RECALL WHICH POSES A CRASH RISK. DEALER DID NOT RESPOND UNTIL I HAD SUBMITTED THREE REQUESTS FOR SERVICE. THEN, ONCE THEY DID RESPOND, THEY REFUSED TO SCHEDULE A SERVICE APPOINTMENT. PLEASE HELP.
I HAVE HAD TROUBLE SHIFTING MY CAR INTO GEAR. I RECEIVED A RECALL NOTICE ON MY TRANS-AXLE CLUTCH PEDAL BUT WHEN I TRIED TO SCHEDULE AN APPOINTMENT FOR IT TO BE FIXED, ALL THE FIAT DEALERS IN MY AREA HAVE SAID THAT THEY ARE UNABLE TO FIX THE PROBLEM UNTIL THE LAST WEEK OF FEBRUARY OR EARLY MARCH. I WOULD LIKE A RENTAL CAR UNTIL MY CAR HAS BEEN FIXED AS IT IS A SAFETY CONCERN THAT I AM DRIVING MY CAR WITH THIS RECALL FOR SEVERAL MORE WEEKS. *TR
STOPPED AT A RED LIGHT ON THE HIGHWAY. WHEN LIGHT CHANGED, I LET OUT THE CLUTCH TO START DRIVING, BUT THE GEAR NEVER ENGAGED. TRIED EVERY GEAR. ONLY REVERSE WOULD TRY, BUT IT WOULD ONLY GRIND. NO CLUTCH ENGAGEMENT. *TR
FOR THE RECORD MY VEHICLE IS AT MY HOME AND NOT AT A FIAT STUDIO THIS HAS BEEN VERIFIED BY MY LOCAL POLICE DEPARTMENT. I WILL TAKE MY VEHICLE INTO FIAT TO COMPLETE THE INCOMPLETE RECALL WHEN........ CHRYSLER FIAT GETS MECHANICS IN THE STATE OF UTAH THAT ARE CERTIFIED AND TRAINED TO WORK ON A FIAT USING THE PROPER TOOLS! WHEN I SPOKE WITH FIAT PHONE NUMBER 800-992-1997 ON 01/16/2017 AROUND 9AM MOUNTAIN DAY LIGHT TIME I FELT AS IF I WAS BEING COHERED INTO SUMMITING A CLAIM FOR REIMBURSEMENT OF THE FAULTY PARTS THAT WERE PUT INTO MY VEHICLE BY FIAT CHRYSLER IN SLC UTAH BETWEEN 10/03/2016 AND 10/27/2016 I HAVE NOT AND WILL AUTHORIZE ANYONE TO BE REIMBURSED ON MY BEHALF. I HAVE NOT FILED ANY CLAIM MYSELF FOR REIMBURSEMENT.
AS OF 01/15/2017 MY 2012 FIAT 500 POP RECALL HAS STILL NOT BEEN FIXED CORRECTLY. I AM CURRENTLY RENTING A VEHICLE FOR TRANSPORTATION. FIAT CHRYSLER HAS NOT PAID ME ONE PENNY TOWARD MY VEHICLE RENTAL. I HAVE RECEIVED RANDOM EMAILS FROM CHRYSLER THE LAST EMAIL WAS DATED JANUARY 13, 2017 SAYING THEY HAD AN UPDATED ON CASE #30818709. WHAT UPDATE COULD THEY HAVE MY VEHICLE RECALL HAS NOT BEEN FIXED IN A TIMELY MANNER. MY VEHICLE HAS NOT BEEN FIXED AT ALL. THE TRUTH IS THERE ARE VERY FEW MECHANICS IN THE UNITED STATES OF AMERICA CAPABLE OF FIXING A FIAT BECAUSE OF THE UNIQUE DESIGN MOST MECHANICS DON'T HAVE THE PROPER TRAINING FOR THIS PARTICULAR DESIGN OF VEHICLE NOR DO THEY HAVE THE CORRECT TOOLS THE VEHICLE IS DESIGNED USING A EUROPEAN METRIC SYSTEM IN ORDER TO BRING THE VEHICLE TO SAFETY STANDARDS FIAT MECHANICS NEED THE PROPER TRAINING AND TOOLS! BOTTOM LINE MY RECALL HAS NOT BEEN FIXED!
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 40 MPH AND SHIFTING GEARS, THE VEHICLE FAILED TO REMAIN IN THE CURRENT GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC STATED THAT THE ISSUES WERE NOT THE SAME AS THOSE LISTED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,598.
2012 FIAT 500. CONSUMER WRITES IN REGARDS TO MANUAL TRANSAXLE/CLUTCH PEDAL RECALL 16V-302 TECHNICAL DIFFICULTIES. *SMD
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT THE LICENSE PLATE BULB WAS OUT AND THE LIFTGATE DID NOT OPEN MANUALLY. THE VEHICLE WAS TAKEN TO FLOWER MOTOR COMPANY (2580 N TOWNSEND AVE, MONTROSE, CO 81401, (970) 249-9664) WHERE THE CONTACT WAS INFORMED THAT THE WIRES WERE FRACTURED AND THE LIFTGATE HANDLE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 133,000.
THE CLUTCH PEDDLE RECALL S-34 DOES NOT FIT THE PROBLEM WITH THE FIAT CLUTCH ASSEMBLY. THE ROOT CAUSE OF THE PROBLEM IS EXCESSIVE PRESSURE ON THE THROW OUT BEARING AND SUBSEQUENTLY THE PRESSURE PLATE. MY CLUTCHED FAILED AT 105170 MILES AT UNDER 1 MPH WHILE GOING FROM A STOP TO PUTTING IT INTO REVERSE TO PARK AT MY WORKPLACE IN BATON ROUGE, LA. THIS OCCURRED IN LATE AUGUST AND I WAS WITHOUT MY PRIMARY TRANSPORTATION UNTIL DECEMBER 30TH DUE TO PARTS NOT BEING AVAILABLE FOR THE RECALL ISSUED AND THE RECALL NOT COVERING ALL OF THE FAILED PARTS AS IT SHOULD HAVE. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR A DESIGN FAILURE ON THE MANUFACTURERS PART AND SHOULD NOT HAVE TO PAY $1500 FOR A REPAIR THAT FIAT AND THE NHTSA SHOULD HAVE RECALLED WHEN CLUTCHES STARTED FAILING WITH LESS THAT 20000 MILES ON THEM BACK IN 2012. FIAT NEEDS TO OWN UP TO THEIR FAILURE AND RECALL THE ENTIRE CLUTCH ASSEMBLY NOT JUST THE PEDDLE. THAT IS LIKE PUTTING A BANDAGE ON A TIME BOMB HOPING NOBODY NOTICES.
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 25 MPH, THE CLUTCH PEDAL FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH COVER DIAPHRAGM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPAIR THE VEHICLE DUE TO FATIGUE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT SHE WOULD BE CONTACTED WHEN THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS 60,100.
MY CAR [XXX] 2012 FIAT 500 POP 2 DOOR HATCHBACK HAS STILL NOT HAD THE SAFETY RECALL FIXED FIAT CHRYSLER IS IN CONTEMPT OF COURT BECAUSE MY RECALL HAS NOT BEEN FIXED IN A TIMELY MATTER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAD BEEN SMELLING BURNING OIL FROM MY CAR WHILE PARKED FOR A PERIOD OF MONTHS AFTER MY LATEST OIL CHANGE AT THE DEALERSHIP. I DID NOT SEE ANY DRIPPING ON THE GROUND AND ASSUMED IT WAS A SLOPPY OIL CHANGE WITH RESIDUAL OIL BURNING AWAY IN THE ENGINE BAY. DURING A NORMAL OIL CHANGE AROUND 37,000 MILES THE DEALER INFORMED ME THE REAR MAIN SEAL ON MY FIAT 500 WENT OUT AND THAT THE REPAIRS WOULD BE UPWARDS OF $1,000. I RESEARCHED ONLINE AND FOUND OUT MANY FIAT 500S MANUFACTURED FROM 2012 HAD THIS ISSUE OCCUR AT VERY LOW MILES. THE DEALER INFORMED ME MY 4 YEAR/50,000 MILE WARRANTY HAD RUN OUT IN JUNE 2016 AND THAT I MUST PAY THE COSTS. I ENDED UP PAYING OVER $1,100.
TAKATA RECALL - CHRYSLER OWNS FIAT AND I HAD A PROBLEM WITH MY AIR BAGS ON A 2012 FIAT. I WAS IN A SMALL FENDER BENDER. ALL AIR BAGS OPENED BUT ALL THE FRONT AIR BAGS RUPTURED. NO ONE ELSE WAS IN THE CAR WITH ME BUT THE SENSOR IN THE PASSENGER SEAT DID NOT KICK IN. ALL AIR BAGS DEPLOYED. I HAD INJURIES WHICH WERE A FRACTURED ELBOW, DISLOCATED MY ARM IN TWO PLACES. SINCE THEN I AM HAVING TROUBLE WITH MY SHOULDER, NECK, HEADACHES, AND MY BACK. I AM GOING TO THE DOCTORS AND PHYSICAL THERAPY. PLEASE GET BACK TO ME AS SOON AS POSSIBLE AS I AM GOING TO HIRE AN ATTORNEY TO SEE WHAT CAN BE DONE. MY INSURANCE COMPANY CONSIDER IT A TOTAL LOSS. *TR
CLUTCH WEAR SEEMS TO BE EXCESSIVE FOR MILEAGE (25K) ON VEHICLE. CLUTCH IS SLIPPING AND PRESSURE PLATE, FORK, BEARING AND RELATED COMPONENTS ARE FAILING. ENGAGEMENT POINT VERY HIGH UP IN PEDAL TRAVEL. SOMETIMES SHIFTER GETS STUCK IN GEAR AND VERY DIFFICULT TO SHIFT GEARS.
I BOUGHT MY CAR IN OCTOBER OF 2016 I PAID $10,000 FOR IT IT HAD 56,000 MILES ON IT I BOUGHT IT BECAUSE I AM HANDICAPPED AND I NEED IT A SMALL CAR BUT ALSO ONE WHERE I COULD PUT A WALKER OR WHEELCHAIR IN WHICH I CANNOT BECAUSE THE WIRES ALL BROKE IN THE HAT FROM A MANUFACTURE DEFECT I HAD I JUST NOW WAS ABLE TO GET IT REPAIRED IT COST ME $430 AND THEN BECAUSE OF THE ELECTRICAL WIRES BEING BROKE THEY SHORTED OUT A COMPUTER SO THEY STILL DON'T WORK I STILL CANNOT OPEN MY HATCH AND GET INTO THE BACK OF MY CAR TO BE ABLE TO PUT A WALKER OR WHEELCHAIR IN AND I FEEL THAT THE MANUFACTURER NEEDS TO CORRECT THIS FOR ME FOR I'M DISABLED AND I DON'T HAVE THAT KIND OF MONEY I WOULDN'T HAVE BOUGHT THE CAR IF I KNOWN IT HAD THIS ISSUE IT IS NOT HANDICAP ACCESSIBLE AND IT ALSO THE CAR COULD HAVE CAUGHT FIRE IT IS ALL I WILL NOT PASS SAFETY INSPECTION BECAUSE OF THIS PLEASE HELP
CLUTCH COVER DIAPHRAGM SPRING MAY FATIGUE &/OR FRACTURE, RESULTING IN AN INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEAR, AND POTENTIAL LOSS OF POWER THAT COULD RESULT IN A CRASH. THIS RECALL JUST CAME IN THE MAIL AND IS PRETTY SERIOUS. I AM TRAVELING FOR THE HOLIDAYS AND MY SERVICE STATION IS UNABLE TO SERVICE MY VEHICLE FOR OVER A MONTH. FOR SOMETHING THIS SERIOUS, THAT IS AN UNACCEPTABLE TIME FRAME.
THERE IS AN EXISTING RECALL S34 / NHTSA 16V -302 ON MY VEHICLE. THE SERVICE CENTER, HELFMAN FIAT ALFA ROMEO MASERATI 7720 KATY FWY, HOUSTON, TX 77024 IS UNABLE TO REMEDY THIS DEFECT UNTIL MAY 24TH 2017. THIS IS AN UNREASONABLE AMOUNT OF TIME.
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I HAVE RECENTLY TAKEN CARE IN FOR ENGINE LIGHT IT WAS, THEN BOTH HEAD LIGHTS WENT OUT AGAIN. THEYVE DONE THIS GOING DOWN THE ROAD AT NIGHT. NOW TRANSMISSION AND ENGINE LIGHT CAME ON. WAS TOLD COULD BE TORQUE CONVERTER CLUTCH WAS STORED DEFAULT AND CLEARED MAY COME BK, OR TCM OR TORQUE CONVERTER OR SOLENOID. I AM STILL PAYING FOR THIS CAR HAD LITTLE OVER A YEAR NOW. 131,000 MILE. IVE PUT ONLY 42K ON IT. OTHERS COMPLAIN SAME PARTS/ISSUES. THIS NEEDS TO BE A RECALL ISSUE NOW. I AM A TRAVELING NURSE, I HAVE TO HAVE A CAR TO TAKE CARE OF MY PATIENTS PLEASE. NOW IT SITS WAITS GO TO CARY NC 11/29. DIAG COST ME 141.00 TO SEE ? IS NOW. JUST HAD SPARKS/WIRES REPLACED TWO WEEKS AGO. PLEASE HELP
MANUAL CLUTCH RECALL RECEIVED JUNE 2016. PER ONLY RHODE ISLAND DEALER, FIAT STILL HAS NOT PROVIDED THE REPAIR PARTS AS OF OCTOBER 27, 2016. SERIOUS SAFETY ISSUE AS CLUTCH CONTINUES TO STICK OR NOT RETURN UNPREDICTABLY IN MOVING TRAFFIC SITUATIONS. FIVE MONTHS HAVE PASSED SINCE RECALL AND MANUFACTURER HAS FAILED TO REMEDY. NHTSA SHOULD IMPOSE A SERIOUS AND EXEMPLARY FINE AND OTHER PENALTY. RECALL IS S34 / NHTSA 16V-302. PLEASE RESPOND TO ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE PARTS ARE NOT AVAILABLE FOR MY RECALL. I AM NOT ABLE TO DRIVE THE CAR AND FIAT DOES NOT HAVE A SOLUTION FOR ME. THE DEALER HERB CHAMBERS WANTED ME TO PAY TO HAVE DEFECTIVE PARTS PUT IN THE CAR OR THEY WOULD CHARGE ME STORAGE FOR HAVING THE CAR ON THEIR LOT. I ASKED FOR A RENTAL CAR FREE OF CHARGE TO ME AND WAS DENIED. MY CAR SITS IN MY DRIVEWAY AND I AM WITHOUT A CAR TO DRIVE. THE CLUTCH ON THE CAR STAYS TO THE FLOOR WHEN I PUSH IT IN TO CHANGE GEARS. THIS COULD BE VERY DANGEROUS IF I WAS ON THE HIGH WAY TRYING TO SHIFT INTO GEAR. WHEN THE CLUTCH IS ON THE FLOOR I COULD NOT GET THE CAR INTO GEAR WHILE I WAS DRIVING THE CAR.
THERE HAS BEEN AN OPEN RECALL FOR A CLUTCH PROBLEM SINCE JUNE. ALMOST 5 MONTHS LATER AND FIAT HAS NO UPDATE ON THE PARTS.
WE RECEIVED NOTICE IN JULY FROM FIAT STATING THAT THERE WAS A RECALL FOR THE CLUTCH ON MY HUSBAND'S CAR. IT ALSO STATED THAT THE PART WASN'T AVAILABLE YET. ON SUNDAY, OCTOBER 16TH, THE CLUTCH GOES OUT ON MY HUSBAND'S CAR. WE HAVE IT TOWED TO THE FIAT DEALERSHIP. THE DEALERSHIP TELL US "WE DO NOT GIVE OUT LOANERS, WE DON'T HAVE THE PART TO FIX YOUR CAR AND WE DON'T KNOW WHEN WE WILL GET IT. CALL DODGE ABOUT GETTING A RENTAL CAR." I CALLED AND WAS CONNECTED WITH SOMEONE AT FIAT AND THEY SAID THIS PART WILL NOT BE READY UNTIL "SOMETIME IN NOVEMBER". I ASKED WHAT ARE WE SUPPOSED TO DO FOR A CAR BECAUSE THAT IS 2 TO 3 WEEKS AWAY AND MY HUSBAND NEEDS THIS CAR FOR WORK. SHE STATED SHE WOULD FORWARD IT TO A CASE MANAGER AND THEY WOULD GET BACK TO ME IN 1 DAY. THEY CALLED ON TUESDAY AND SAID "WE AREN'T GIVING OUT RENTALS ON THIS RECALL BUT SAVE YOUR RECEIPTS AND AFTER IT IS FIXED MAYBE WE WILL REIMBURSE YOU AFTER WE REVIEW IT." HOW IS THIS FAIR? IT ISN'T OUR FAULT THE PART WASN'T AVAILABLE OR WE WOULD HAVE REPLACED IT. MY HUSBAND'S CAR IS STILL UNDER THE 50,000 MILE WARRANTY SO WHY CAN'T THEY JUST PUT IN A NEW CLUTCH AND THEN REPLACE THE RECALL PART ONCE IT COMES IN? WE DO NOT HAVE THE INCOME TO PAY FOR A RENTAL CAR FOR THE NEXT 2 TO 3 WEEKS BUT WE ARE HAVING TO CHARGE IT JUST SO MY HUSBAND CAN GET TO AND FROM WORK. IF THERE ISN'T A FIX FOR OUR CAR, THEN WHAT IS OUR REMEDY? AT THE MOMENT, IT IS SITTING UP AT THE CAR LOT UNTIL A PART COMES IN. I CALLED YESTERDAY TO TALK TO OUR CASE MANAGER ABOUT THIS AND I HAVEN'T RECEIVED A CALL BACK. HER NAME IS [XXX] AND OUR CASE # IS [XXX]. WHAT DO WE DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
REAR MAIN SEAL OIL LEAKS. CAR ONLY HAS 26,000 MILES ON IT AND HAS ONLY BEEN DRIVEN AROUND TOWN. DEALER CLAIMS THIS IS "NORMAL WEAR AND TEAR" AND IS DENYING SERVICE UNDER 100,000 MILE POWER TRAIN WARRANTY TERMS.
HI, I HAVE HAD SEVERAL ISSUES WITH MY CAR WHICH HAVE HAD SEVERAL ATTEMPTS TO FIX. SAFETY CONCERNS REGARDING THE CRUISE CONTROL LOCKING UP ON MY VEHICLE, CONVERTIBLE TOP STILL NOT ADJUSTING AND BLOCKING LINE OF SIGHT IN THE BACK SO YOU CANNOT SEE WHAT IS BEHIND YOU WHILE DRIVING, AND START UP ISSUES WITH CAR NOT ALWAYS STARTING UP CORRECTLY, HAVING MISFIRES. THE CAR HAS ONLY BEEN WORKED ON THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AT THE FIAT OF VAN NUYS, CA. THE CAR HAS BEEN WORKED ON SEVERAL TIMES SINCE I FIRST PURCHASED IT BACK IN JAN OF 2013. I AM SEEKING OUT ANY HELP NECESSARY AS I HAVE HAD THESE SAFETY CONCERNS SINCE I FIRST GOT THE CAR TO NOW AND I AM FEEL VERY UNSAFE WITH THE WORK THAT HAS BEEN DONE AS WELL AS MY OWN SAFETY AS WELL AS OTHERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,500. THE VIN WAS NOT AVAILABLE.
PARKED MY 2012 FIAT 500 IN OUR OUTDOOR PARKING SPACE. I OPENED MY DRIVER SEAT DOOR AND GOT OUT SHUT MY DOOR AND TURN TO GO. I THAN HEARD A LOUD POP/ BANG AND TURN TO SEE MY AIR BAGS SIDE CURTAIN AND SEAT AIR BAG HAD DEPLOYED. MY GIRLFRIEND WAS IN PASSENGER SEAT WHEN THEY DEPLOYED. THE CAR WAS PARKED AND IGNITION/ ENGINE WAS OFF WITH KEYS OUT. THERE WAS NO REASON FOR THE DEPLOYMENT OF AIR BAGS. I WAS NOT INJURED BUT MY GIRLFRIEND HAS HEARING ISSUES. WE HAVE HAD NO HELP FROM THE FIAT DEALERSHIP.
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE HAD TO TAKE MY VEHICLE TO KEN GARFF FIAT AT 198 E 500 S IN SALT LAKE CITY UTAH IN ORDER TO GET THE CLUTCH FIXED THE CLUTCH WENT OUT AT 179840 MILES AND NOW I AM BEING CHARGED $925.00 TO REPLACE THE CLUTH. I AM ALSO BEING TOLD THAT THERE IS NO RECALL FOR THE PART ON MY CLUTCH WHEN I KNOW THERE IS AND THAT I MUST REPLACE THE WHOLE CLUTCH I AM ALSO BEING TO TOLD THAT MY STEERING COLUM IS BROKEN HOWEVER AS OF TODAYS DAY NO ONE MECHANIC AT KEN GARFF FIAT HAS DRIVEN THE VEHILCE. I HAVE ALSO BEEN GIVEN A LOANER VEHILC TO DRIVE FROM KEN GARFF FIAT I JUST I WANT MY VEHILCE AND I WANT IT WORING PROPERLY AND I WANT IT TO PASS SAFETY AND EDMISSONS BEFORE THE VEHICLE IS RELEASED TO ME I HAVE CONTACTED CHYSLER AT 888-242-6342 OVER 387 TIMES SINCE 2013 CHYSLER HAS BEEN UNWILLING TO INTERVENE I AM CONCERNED ABOUT THE SAFTEY OF MYSELF AND MY 14 YEAR OLD CHILD IN THIS VEHILCE. MY CAR HAS BEEN AT KEN GARFF FIAT SINCE 10-03-2016 AND AS OF TODAYS DATE 10-19-2016 THE WORK IS STILL NOT COMPLETE!
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE ATTEMPTING TO SWITCH GEARS AT 25 MPH, THE CLUTCH MADE A LOUD ABNORMAL SOUND WITHOUT WARNING. THERE WERE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IT WAS DIAGNOSED THAT THE CLUTCH, DISK PRESSURE PLATE, BEARING, AND BRAKE SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,440.
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE ATTEMPTING TO CHANGE GEARS WHEN TURNING THE VEHICLE AROUND, IT STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I PULLED INTO A PARKING LOT, GOT ON THE BRAKES, PUT THE CAR IN PARK HOWEVER THE CAR WAS REGISTERING IN REVERSE. BEFORE I KNEW IT, THE CAR WAS GOING BACKWARDS AND I WAS MOVING TOWARD PASSING TRAFFIC BEHIND ME. I CUT THE CAR OFF TO STOP IT FROM GOING INTO TRAFFIC. THE CARS GEARBOX WOULD NOT SHIFT OUT OF PARK. I ATTEMPTED TO START THE CAR AND TRY AND MOVE THE GEARS BUT THE CAR WOULD NOT START. NEEDLESS TO SAY I WAS STRANDED. I CALLED A TOW TRUCK AND WAS ADVISED THAT IS A KNOWN ISSUE WITH FIAT BUT THE DEALERSHIP ACTS AS IF THERE ISNT A RECALL AROUND THIS??? MY CAR IS AN AUTOMATIC BUT THIS SHOULD NOT BE HAPPENING.
ONLY HAVING 25,000 MILES ON CAR, DRIVING DOWN THE INTERSTATE AND HAD TO SLOW DOWN FOR STANDING TRAFFIC. I APPLIED MY CLUTCH AND THE CLUTCH PEDAL GOT STUCK TO THE FLOOR AND DID NOT WANT TO RETURN TO THE TOP. IT HAS DONE IT MULTIPLE TIMES SINCE THEN. FCA HAS A RECALL ON THIS BUT DOES NOT INCLUDE THE ABARTH VERSION OF THE 500. JUST BARELY OUT OF MY WARRANTY AND THIS IS A KNOWN PROBLEM THAT FCA IS JUST IGNORING.
2012 FIAT. CONSUMER WRITES IN REGARDS TO MANUAL TRANSAXLE CLUTCH PEDAL FAILURE. *LD THE CONSUMER STATED WHILE DRIVING THE CLUTCH FAILED, ALMOST CAUSING AN ACCIDENT. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CONSUMER WAS REIMBURSED FOR THE RECALL REPAIRS, BUT STATED THERE WERE REPAIR COSTS THAT STILL NEEDED TO BE REIMBURSED. *JS
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 25 MPH AND ATTEMPTING TO SWITCH GEARS, THE CLUTCH FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS AT A TIRE PLACE IN MONTGOMERY,ALABAMA GETTING MY TIRE FIT AND ONCE THE GUY WAS FINISH . I PAID HIM FOR HIS SERVICE START MY CAR UP AND THE CAR ALLOW ME TO TAKE IT OUT OF DRIVE BUT ,IT WOULD NOT DO ANYTHING ELSE , THE GEARS WAS NOT WORKING , I WAS ALWAY IN THE STREET WHEN ISSUE ACQUIRED. I DIDN'T KNOW WHAT TO DO BECAUSE IT DIDN'T SHOW ON MY DASH THAT SOMETHING WAS WRONG, I AM IN THE PROCESS OF TAKE IT TO THE DEALERSHIP MONDAY.
SAFETY RECALL S34 WAS RECEIVED IN JUNE 2016. PARTS ARE STILL NOT AVAILABLE. PROPOSED REPAIR ONLY ADDRESSES THE ROOT CAUSE BUT DOES NOT REPAIR THE CLUTCH PRESSURE PLATE DIAPHRAGM SPRING WHICH IS BEING "FATIGUED OR FRACTURED" BY THE CLUTCH PEDAL OVER TRAVEL PROBLEM. FOR CARS WITH SIGNIFICANT MILEAGE OR AGE, SUCH AS OURS, THE PROPOSED RECALL DOES NOT ELIMINATE THE POTENTIAL FAILURE AS THE CLUTCH PRESSURE PLATE HAS ALREADY BEEN SUBJECT TO SIGNIFICANT OVER TRAVEL.
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Data synced from NHTSA on May 4, 2026