2021 Ford Bronco Sport Driver Assist & ADAS Problems

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, an alarm was intermittently activated associated with the Forward Collision Avoidance system while there were no other vehicles nor objects nearby. The engine warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. In addition, the contact stated that the radar sensor system was replaced previously. Upon further investigation, the contact related to failure to NHTSA Campaign Number: 21V982000 (Forward Collision Avoidance); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.

The contact owns a 2021 Ford Bronco. The contact stated that while driving at 40 MPH during a rainstorm, the Lane Keep Assist System (LKAS) activated, after which the contact briefly lost control of the vehicle and the vehicle began to tailspin. The vehicle came to a complete stop after crashing into a barrier wall on the driver’s side. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A Police report was not filed. There were no injuries reported. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 27,000.

The contact rented a 2021 Ford Bronco Sport. The contact stated that while driving at approximately 30 MPH, the vehicle stopped unintendedly without the brake pedal being depressed. The vehicle then lost power and was not able to be restarted. The vehicle was towed to Enterprise Rental Car. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 25,000.

3 systems go out suddenly while driving and control becomes unstable. Return to dealer 2 times to have it "recalibrated" and it went back out within 3 days intermittently working and mostly failing. Dealer said it was do to calibration with the camera and 360 technology needing to be re-calibrated. The vehicle has never been in an accident.

Around 08/22 backup camera failed and now there is a dent in the tailgate area. I have documentation from the dealership, finally that the backup camera was not working properly. On about May 23, 2023, I stopped at a local grocery store for just a few items. When I came back out my car would not even attempt to turn over (approx. 24,000 miles). Had to wait three hours for roadside assistance to use a jump box to get it started (would not jump-start like a normal vehicle). The next morning it was dead again, and I had to call an Uber to get my child to school, not acceptable. I took it to the dealership again, and after three days they replaced the battery.....I had not even owned the vehicle for two years, it had 6 miles on it when I bought it, and it needs a new battery? Now it is 09/22/23, the dealership has had my car since the morning of 09/13/23 and I still don't have it back. There are issues with the safety features (lane departure doesn't work, front crash assist goes off randomly, backup camera STILL doesn't work half of the time, keep hands on steering wheel alert when both hands are on steering wheel, key not detected alert after I've been driving and the key is with me, stereo still playing when I disconnect the phone and exit out of all music apps on phone it just still plays music even music that I have never listened to). There is more but I cannot remember it all at the moment, and I don't have all of my records because they are with my car that I have not had in my possession in quite a while. DON'T BUY A BRONCO! BUY A JEEP!!!! That is what I have learned from this, my first and only Ford and I can't wait to go back to Mopar products. I have truly bought a lemon!

While driving vehicle will flash place hands on wheel while hands are on the wheel. It will then turn off sound system and cut off adaptive features until I shake my steering wheel irrationally to the left and right. It will also jerk the vehicle into other lanes to try and correct to stay in lane, while I'm inside of the lines issuing the adaptive driving features. If there is a break in the lines, ie: turning lane or intersection the adaptive wants to jerk course into other lanes. While driving down the expressway, if a car on either side brakes around me the collision control takes over and slams on the brakes. Most of the limits near me are 70!! Going 70 and slamming down to 50 before i can regain control has almost gotten me killed several times here in Florida!! I've informed dealership, but they claim the sensors are not throwing codes. This also has been happening since purchasing this vehicle.

THE PRE COLLISION ASSIST / WARNING IS NOT WORKING AT ALL. SOMEONE WAS CUT INTO MY LANE IN FRONT OF ME AND I WAS ALMOST HIT HIM SO I NEED TO HIT THE BRAKE IN THE LAST SECOND BUT NO WARNING SHOWED UP AT ALL. AFTER THAT I TRIED TO TEST IF THE PRE COLLISION WARNING SYSTEM IS WORKING OR NOT SO I TRIED TO FORCE THEM SUCH AS I DROVE INTO LIKE ALMOST HIT TO ANOTHER OBJECT/ CAR WITHOUT HITTING BRAKE BUT I NEVER GET OR SEE ANY WARNING ON THE SCREEN.I EVEN SETTING THE SENSITIVITY ON HIGH! BUT IT NEVER WORKED AT ALL. I USED TO DROVE THE CAR THAT HAS THE PRE COLLISION SYSTEM SO I KNOW HOW IT'S WORK. SO I'M SURE MY CAR HAS A PROBLEM

Windshield cracked 15 days after purchase. There was no sign of any damage that could have caused the crack. Also, with lane keep assist vehicle will steer entirely into other lane without any correction from the safety system