2025 Ford Bronco Sport Complaint Log

UNINTENDED CRUISE CONTROL ACCELERATION TO 85 MPH Engaged cruise control to set speed approx 72mph and within 30-45 seconds the cruise control suddenly without warning reverted to 85mph. Startled, I immediately hit brakes and cruise disengaged with no accident. Following days, in safe traffic setting I repeated the pattern of setting highway cruise speed and within 30-45 seconds vehicle cruise setting reverted to exactly 85mph. Obviously, this is a serious safety risk defect requiring immediate attention. On Friday, I brought the vehicle for diagnosis/repair to dealership where I purchased it. After 2 days their technicians reported that they had never encountered this unintended cruise control acceleration before and had submitted the problem to Ford headquarter "engineers" to help guide them. I have sent email to dealership GM to inform him of this serious defect, and informed the Ford Customer Relationship Center (case# [XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Every morning when I back out of my driveway the brakes squeel as if the wear pad indicators have reached end of life. I took this to the dealer and they said this is completely normal

I am submitting a safety concern regarding the 2025 Ford Bronco Off‑Road. Within 24 hours of purchasing my vehicle, a front sensor failed. The dealership reported that the sensor was damaged by a small rock while driving on normal paved roads. The repair cost is approximately $1,500 and is not covered under warranty. My concern is that a critical sensor—part of the vehicle’s safety and driver‑assistance systems—can be disabled by minor road debris. If this component is so vulnerable that everyday driving conditions can render it inoperable, it may pose a broader safety issue for consumers. This appears to be a design vulnerability that could affect many owners, potentially compromising safety features and creating significant financial burden. I am requesting that NHTSA review whether the placement and durability of this sensor meet reasonable safety expectations. Thank you for your time. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Ford Bronco Sport. The contact stated that while driving at approximately 65 MPH, the sunroof glass shattered. No warning lights were illuminated. The vehicle was taken to a dealer to be inspected; however, the dealer stated that the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.

The contact owns a 2025 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling or accelerating from 0 - 25 MPH, the vehicle was shaking and failed to accelerate properly. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The dealer referred the contact to the manufacturer for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

I removed a car seat from back passenger seat, closed the door, buckled another child into the rear drivers side , drove to grocery no more than 25mph, as I was pulling into parking spot, car came to hard stop, jerked us, got out walked around the car to find that the rear passenger seatbelt did not retract yet was long enough to get caught under my back tire causing the car to stop hard while foot was in gas. Safety concern, what if we were in the highway going hi speeds? Why are the seatbelts that long that it can get caught under a tire? There is no person that would need that much belt who could even fit in the back of this tiny car.

Traveling on I5 SB, near Longview, WA. Vehicle steering whell was jerked from my hands. I blacked out briefly from side window impact. Vehicle rolled over into trees and bushes next to the freeway. When I was able to finally see the vehicle at the tow yard. The Right front wheel assy, had seperated from the vehicle and was placed in the rear area of the vehicle. It had been sheared off in the accident. That is why I suspect a DEFECT. This vehicle line has been cited in several mishaps associated with steering issues, and a recall has been issued.

Brake failure caused a crash. Car was damaged.

I'm concerned Ford has a defective seat belt buckle and can be a safety issue, causing passengers to forego using the seat belts since the belt tongue cannot be retained in the buckle. I brought my new 2025 Bronco Sport to the dealership i bought it from for failed rear seat safety belt buckles (drivers side and center) and was told it wasn't under warrantee because "there's something stuck in it". I was offered a $700 estimate to replace the buckles. Instead I went home to look at it myself. Drivers side was because the tongue of the belt insert had been bent over 45 degrees. A flathead screw driver freed the tongue, and the buckle was undamaged, and continues now to work great after. The center buckle wouldn't latch a belt tongue. I disassembled the plastic casing, and a white part fell out (in photo its on the seat next to the buckle) ... which turned out to be a broken internal part. The broken part is at the upper end of the spring and attachs to the brown slide at the bottom of the buckle (which activates the buckle switch) and has a pawl that engages the steel pin that extends across the buckle. It broke at the spring interface, and therefore lost function (no spring force to activate the internal latching mechanism).

2025 Bronco Do not drive your vehicle until your recall service is complete. Safety Recalls* Loose or missing upper ball joint fastener Recall incomplete Loose or missing upper ball joint fastener Recall incomplete Front upper control arm to knuckle ball joint loose or missing fastener Recall incomplete Inspect seat bolt presence and torque - recall is unable to be performed at this time. Please check the fsa landing page for more details. Recall incomplete Do not drive - front lower arm to frame attachment fastener inspection Recall incomplete Transmission main control valve body replacement Recall incomplete Rear door child safety lock inspection Recall incomplete Passenger airbag replacement Recall incomplete

THE STEERING MOVED SUDDENLY BY ITSELF; several times on highways. Never had a vehicle do that before.

This year does not have a spare tire included. Dealer said we have vehicle help in case of problem. We have many sections of highways here in Idaho that does not have cell service. This is a safety concern in case you are in one of these areas if you have total tire failure. I think a spare tire is needed in these situations. Thank you.

Drivers side: the track the power seat slides back/forth in. Since purchasing the vehicle 4/18/25 I have cut the back of my right leg getting into the vehicle on that track multiple times requiring the bleeding to be stopped and bandaging. At least 5 times to date and I've had the vehicle about a month. I try to be extremely careful getting into the vehicle because I know that piece will cut my leg every time but sometimes, I'm not thinking and inevitably I get cut again but I really shouldn't have to worry about that, it's obviously a design flaw. I also thought I could try to remember to put the seat all the way up when I get out but then it's a pain to get back in and again, I don't think I should have to worry about that either. There should be some sort of cap or something on the end of it do that won't happen. Have included a picture below. Called the Ford part department and they suggested covering that area with tape which WILL work BUT really, it's a new vehicle and covering a part of the vehicle with tape to keep from getting cut by it shouldn't be how to solve the problem. It ruins the aesthetics of the vehicle, and I shouldn't have to do that to begin with. The piece shouldn't be that sharp or should have some time of protective covering over it.

The contact owns a 2025 Ford Bronco Sport. The contact stated that while driving at approximately 20 MPH, the instrument cluster turned blank. The vehicle was steered to the side the side of the road and was restarted; however, the failure persisted. The vehicle was taken to an unknown dealer, where it was diagnosed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80.

Vehicle was 2 weeks old at 100 miles engine light came on. Received notices that a engine misfire occurred and stated continued driving could further damage engine. Vehicle was towed to dealership where diagnosis said no fix currently available but can continue to drive?