1998 Ford E-350 Complaint Log

VEHICLE HAS HAD CONTINUED PROBLEMS WITH STEERING CONTROL AND WANDERING, REPLACEMENT OF THE STEERING SECTOR/GEARBOX,CAM, DRAG LINK DID NOT RECTIFY STEERING MALFUNCTIONS.

THIS VEHICLE IS A 1998 MODEL. CONSUMER COMPLAINED THAT VEHICLE WOULD WANDER WHILE DRIVING. VEHCILE BEEN IN DEALER SHOP ON TWO OCCASIONS AND CODITION STILL UNRESOLVED.*AK

WHILE TRAVELING 65MPH HEARD A LOUD BANG. DISCOVERED NO BRAKES AFTER BRAKE PEDAL WENT TO FLOOR. ALSO, DRIVER'S SIDE BRAKE ROTORS BROKE, CAUSING THE SPINDLE TO BURN OUT. ALSO, WHEEL BEARINGS HAD TO BE REPLACED. HAS HAPPENED BEFORE. EACH TIME WAS TAKEN TO DEALER FOR REPAIRS. *AK

1998 FORD XLT E350 SPARK PLUGS BLEW OUT ON ENGINE.*MR UPON STARTING THE CAR IT MADE A HORRIBLE ROCKET. IT BLEW THE SPARK PLUG OUT OF THE HOOD. CONSUMER SENT A FEW INTERNET ARTICLES CONCERNING THIS PROBLEM. FORD ENGINE-SPARK PLUG DEFECT. *BF

REAR ENDED ANOTHER VEHICLE AT 25 TO 30MPH AND BOTH DRIVER'S AND PASSENGER'S SIDE AIRBAGS DID NOT DEPLOY. DEALER HAS SEEN. *AK

I AM A TRANSPORTATION OFFICER FOR THE COMMONWEALTH OF MASSACHUSETTS DEPARTMENT OF CORRECTION. I WAS JUST ISSUED A NEW VAN AND THE SAFETY PARTITION BETWEEN THE DRIVERS SECTION AND THE PRISONER SECTION PREVENTS THE SEATS FROM MOVING BACK A SAFE DISTANCE FROM THE DRIVERS AIR BAG (APPROXIMATELY 7'' MAX). THERE ARE OVER 25 VANS TO BE ISSUED THAT ARE CONFIGURED THE SAME WAY. THE DEPT. OF CORRECTION DOES NOT WANT TO MOVE THE PARTITIONS BACK, AS THIS WOULD REDUCE THE INMATE CAPACITY. I DON'T KNOW IF THE PARTITIONS WERE INSTALLED BY THE FACTORY, THE DEALER OR THE DEPARTMENT. ANY HELP YOU COULD PROVIDE WOULD BE APPRECIATED. THANKS

THE STEERING GEAR BOX HAS A LOOSE SPOT IN IT. WHILE ON THE ROAD IF A BUMP OR HOLE IS HIT THE VEHICLE WILL JERK OUT OF CONTROL AND WANDER. THE STEERING GEAR BOX HAS BEEN REPLACED THREE TIMES AND PROBLEM STILL EXIST. DEALER HAS BEEN CONTACTED AND CLAIMS THEY CAN DO NOTHING MORE FOR IT. VEHICL WAS DELIVERED FROM THE FACTORY WITH THIS DEFECT. *AK

WHILE APPLYING BRAKES IN HIGH SPEED VEHICLE WOULD START TO SHAKE . DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

THE CONSUMER IS IN CHARGE OF 40 VEHICLES MODEL YEARS 1997 AND 1998 E350 CUTAWAY VANS USED FOR PARATRANSIT WORK, 70% OF THE VEHICLES HAVE HAD DRIVELINE E-BRAKE LEAKS CAUSING GREAT COST IN REPAIRS AND REPLACEMENTS TO THE COMPANY. *MJS

THERE IS A HOLE IN THE LEFT SIDE ENGINE HEAD UNDER THE THERMOSTAT HOUSING, WHEN THE HOLES BREAK THROUGH, THE ENGINE COMPARTMENT AND COVER INSIDE OF THE VAN GET COVERED WITH BOILING HOT ANTIFREEZE/COOLANT.*JB

TIRE TREAD SEPARATION. *AK

ALWAYS PULLS TO THE LEFT WHEN BRAKING. LEFT FRONT LOCKS UP AND SKIDS WHIN BRAKING FOR A SOTP ON WET PAVEMENT OR ON UNPAVED SURFACES. SAME OCCURS WHEN LOOSE MATERIAL IS ON PAVED SURFACE. BRAKE COMPONENTS (SHOES, CALIPERS, ETC ) HAVE BEEN REPLACED BY THE DEALER AT CONSIDERABLE EXPENSE WITH NO IMPROVEMENT. THERE WAS A BLUE RING ON THE LEFT FRONT ROTOR WHEN WORK WAS DONE. WHEN THE LEFT FRONT SKIDS THERE IS NO BRAKING. FORTUNATELY IT ONLY HAPPENS UNDER CERTAIN CONDITIONS (AT LOW SPEEDS) RESULTING IN ONLY 20-30 OCCURRENCES IN 94,00 MILES. THE PULL IS COMPENSATED FOR ON DRY CONDITIONS BY INCREASED STEERING EFFORT AND BY THE STEERING STABILIZER. THE DEALER (GILMORE FORD) HAS BEEN ABLE TO VERIFY THE CONDITION BUT UNABLE TO CORRECT. I HAVE BEEN UNABLE TO CONTACT A FOCTORY TECH. REPRESENTATIVE. I UNDERSTAND THAT THERE ARE OTHERS WITH THIS SAME PROBLEM BUT NOT MANY DRIVE AS MUCH AS I AND MAY CONSIDER THE INDIVIDUAL OCCURRENCE UNIQUE. IT IS ALSO POSSIBLE THAT LOW SPEED ACCIDENTS HAVE OCCURRED AND JUST BEEN CONSIDERED "OVER DRIVING". I HAD TO RECENTLY CANCEL USE OF THIS VEHICLE ON A TRIP BECAUSE MECH OF THE TRAVEL WAS IN THE MOUNTAINS ON UNPAVED ROADS AND WOULD HAVE BEEN UNSAFE!*AK

WHEN THE CONSUMER FILLED THE GAS TANK, HE SMELLED A STRONG ODOR OF GAS, WHEN THE CONSUMER LOOKED UNDER THE VEHICLE, HE NOTICED FUEL DRIPPING OFF THE BOTTOM OF THE FUEL TANK*AK . THE CONSUMER STATED WHEN THE TANK WAS FULL IT LEAKED VERY BAD AND ONLY WHEN THE VEHICLE WAS MOVING. AS THE FUEL IN THE TANK BECAME LOW THE LEAK SLOWED DOWN, THE CONSUMER LEARNED OF A RECALL, HOWEVER THE CONSUMER WAS INFORMED NO RECALL HAD BEEN ISSUED FOR THE VEHICLE. PH *JB