2012 Ford E-450 Complaint Log

The contact owns a 2012 Forest River Sunseeker built on a 2012 Ford E-450 chassis, equipped with Michelin Tires, Tire Line: LTX MS2, Tire Size: LT225/75/R16. The contact stated while driving at an undisclosed speed, there was an abnormal vibration in the front end. The contact became aware that the driver’s side front tire belt was going through the side wall. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who changed another tire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The tire failure mileage was approximately 13,000. The vehicle failure mileage was unknown.

WHILE DRIVING ON THE INTERSTATE THE MOTOR BLOCK BLEW. THERE WAS A LOUD, FAST CLICKING NOISE FOLLOWED BY CLUNKING AND SMOKE FROM UNDER THE VEHICLE. ALL FLUIDS WERE GOOD BUT THERE WAS A FEW DROPS OF OIL ON THE GROUND. THE MECHANIC SAID IT WAS A MANUFACTURE DEFECT THAT HE HAS PREVIOUSLY SEEN. THE VEHICLE WAS MAINTAINED AND THOROUGHLY CHECKED BEFORE THE ROAD TRIP.

TL* THE CONTACT OWNS A 2012 FORD E-450. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR LUG NUT LOOSENED CAUSING THE WHEEL HUB TO DETACH FROM THE VEHICLE. THE CONTACT STATED THAT THE WRONG TYPE OF WHEEL WAS INSTALLED ON THE VEHICLE. THE CONTACT STATED THAT AN ALUMINUM WHEEL WAS INSTALLED ON THE VEHICLE INSTEAD OF THE REQUIRED STEEL WHEEL. THE CONTACT STATED THAT VEHICLE SPECS CALLED FOR A HUB CENTRIC WHEEL. THE VEHICLE WAS TOWED TO AN RV CENTER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE INCORRECT WHEEL BEING INSTALLED ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER CONFIRMED THAT THE WRONG STYLE WHEEL WAS INSTALLED ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. *LN*JB*DT*JB

TL* THE CONTACT OWNS A 2012 FORD E-450 (N/A). THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE REAR TIRES WERE FLAT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FAILURE WAS DUE TO THE WHEEL SIMULATORS SEVERING THE VALVE STEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR