2021 Ford E-450 Complaint Log

Airbag module casing is cracked.

Engine camshaft and lifters failed. Truck is at a Ford dealer. Engine could fail in the middle of the road, causing an accident. This is our eighth vehicle with the same issue taken to a ford dealer in the past year. A little knocking noise started that quickly turned into a loud knocking/rattling noise. No lights came on the truck.

See attached document for complaint.

This is one of 4 of my 2021 ford econoline fleet vehicles purchased in 2021 that have had engine failure. I am one of many contractors in my area and others around the country who have had this issue with the same F59 engine. Ford has failed to issue a recall.

Engine Camshaft and lifters failed, unit was inspected by ford dealer and engine had to be replaced. Engine can stop working and truck could break down in the middle of the road. No warning lamps, just a loud knocking sound when brakes were applied and truck was downshifting to stop. A lot of other people that purchased these ford light duty trucks with the 7.3L engine are having the same issue.

Engine camshaft and lifters failed and were inspected by Ford dealer, which corrected the issue by replacing the engine. Engine can failed and truck get stuck in the middle of the road. In the past 6 months its our 4th Ford truck with the same issue and a lot of other Fedex contractors that purchased a Ford truck with the 7.3L engine are reporting the same issue. No warning light was on in this vehicle, just started with a knocking sound that got worse until it got to the dealer and engine had to be replaced

The contact owns a 2021 Ford E-450. The contact stated while parking the vehicle, the steering wheel and brake pedal became stiff, and the vehicle failed to slow down as intended. The contact stated that the brake pedal was continuously depressed for the vehicle to come to a stop. The vehicle was towed to an independent mechanic where it was diagnosed that the power steering hose and fluids needed to be flushed and refilled. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 14,104.

Component= Traction control and cruise control. Safety risk=Driving a Ford e-450 Class C RV on interstate at 63 MPH going generally up hill with cruise control on, the "Service AdvanceTrac" warning light came on dashboard. I Immediately lost cruise control capability and steering became a little shakey. Pulled into rest area shut vehicle off. A few minutes and started again. Error went away and cruise control was functioning. Happened again a few hours later and I did the same thing and continued on. What happened=As I was driving, the " Service Advance Traction" light came on and the cruise control stopped, my class c rv immediately slowed at a high rate, a semi was behind me trying to get over to the middle lane. When I slowed down suddenly due to the cruise control going out, the semi had no choice but to change lanes quickly missing the back of my vehicle by a foot or so. If he was not alert as to what was happening, I most assuredly would not be typing this letter. It was that close!! Note= This also happened last year as we only take the RV out a few weeks out of the year. I brought it to Klammer Ford in New Port Richey F1l immediately after we got back from the last trip. They could not reproduce issue or find anything wrong Lamps= The only warning light that came on was a "Service Advance traction" light. No prior indication of any kind.

My RV is make from 2021 Ford E-450. The power steering fluid leaked out and hard to steer the RV, and lost break. Ford has a recall 2021E-450 under similar situation, but my Vin did not received any recall notice.

The contact owns a 2021 Jayco Redhawk Motorhome built on a 2021 Ford E-450 chassis. The contact stated that while her friend was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The RV was towed to the dealer, who informed the contact that the brake line had deteriorated and needed to be replaced. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000.

The contact owns a 2021 Phoenix Cruiser RV built on a 2021 Ford E-450 chassis, equipped with a 6400 Series window vent. The contact stated that he became aware that the side window was delaminating. The contact became aware of NHTSA Campaign Number: 21E047000 (Structure, Equipment). The RV was taken to a local dealer and was diagnosed, and it was determined that the failure was related to the adhesive; however, no repairs were completed. The manufacturer was made aware of the failure. The failure mileage was unknown.

CP4 fuel pump explodes leaving me and my family stranded on the freeway for over 7 hours, and stuck 1300 miles from home. Dodge has already recalled and repaired there trucks. My truck is 2021 with 50k miles and now I'm expected to pay $15-20k for the damage's

2021 FORD E-450. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE 22S08. THE CONSUMER REQUESTED ASSISTANCE LOCATING A DEALER WITHIN A REASONABLE DISTANCE TO PERFORM THE RECALL REPAIR.

The contact owns a 2021 Ford E-450. The contact received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The contact stated that the vehicle was taken to the dealer where the vehicle was inspected however, while making a turn into a service station, the steering wheel became difficult to maneuver. No warning lights were illuminated. The contact then stated that she was directed to a leak coming from the vehicle. The contact notified the dealer, and the vehicle was towed to an independent mechanic where it was diagnosed that the hydro-boost power failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and covered the cost of the tow, but no further assistance was provided. The failure mileage was 4,826.

2021 FORD E-450- Recall# 21V-441- heat shield not properly installed in between the LP tank and chassis muffler. Consumer enclosed a copy of the recall notice. Consumer went to an RV dealer in reference to a recall repair. The dealership made a call and informed consumer it could be fixed & would received return phone call that same evening or the next day. Several days passed. Consumer called representative 2 more times within a 3 week period with no return call. Consumer called a 3rd time & requested supervisor return the call. After 6 weeks no one called. The RV has only been used 3 times since purchased. July 2022, consumer received a recall notice from Ford about a problem the power steering hose possible failure. Consumer took unit to dealer the same month for repair. The mechanic stated that although it could be fixed, recall repairs wasn't a priority. Consumer left unit for repair. Consumer called several times for status of repair 7 explained about a trip planned in Aug. & was told it would be ready. The unit was not ready by time specified. After returning from trip unit still was not fixed. Consumer picked up unit unrepaired 2 1/2 months later. Consumer now states: "So what now Thor? What do I do with this unit I can't use and just sits in my driveway. It appears that by the way these people operate that once again 1 may not be able to use the unit this summer. By the way your letter states that it is a third notification on this recall matter however the enclosed copy is the only one I have ever received."

Driving in about 30mph gusting cross winds which required constant small steering corrections. Sudden loss of braking ABS, loss of Cruise Control, loss of Pre-Collision Assist, loss of Hill Start Assist, and related functions. Warning message: Service AdvanceTrac. Three incidents First and second incidents: After sitting with ignition key off for about 15 minutes, vehicle operated as normal. Third incident: Would not normalize after setting with ignition key off. Faults continued.

The contact owns a 2021 Ford E-450. The contact received notification of NHTSA Campaign Numbers: 20V795000 (Engine) and 22V089000 (Steering, Service Brakes, Hydraulics) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available and Parts distribution disconnect respectively.

ADAS keeps faulting and disabling the cruise control, pre-collision braking, hill hold assist, and skid control functions. The event occurs at highway speeds with strong crosswinds that rock the vehicle in a busy side-to-side motion as gusts hit the vehicle. The system seems to reset after turning the engine off & restarting. But the loss of some of the safety features is worrisome in traffic.

Regarding the recall #22S08 Hydroboost or Hydromax power steering pressure line. We took our Motorhome in to have the recall addressed and for service before a planned camping trip. Apparantly the recall was worded "to inspect OR replace" and our vehicle was only inspected. On our ruined Mother's Day vacation, we were driving highway speeds at a downgrade coming into Nevada and lost all power steering which took our motorhome and trailer we were pulling off of the highway and dangerously close to falling off the highway and tumbling down a hill. We went to exit at the next offramp to look at the power steering issue and found that we also had no brakes. By downshifting, we were able to stop safely. There were no warning lights or signals, and no warning signs what so ever. The motorhome is currently being looked at and hopefully repaired at a Rush Truck Center in Las Vegas. Ford Motor Company and the original dealership have been notified. Our main concern is the word "OR" in the recall verbiage, which we blame Ford Motor Co. The problem is clearly this part must be replaced, not just inspected. A change in the verbiage literally will save lives. We really should have been dead on the side of the road, but we were lucky and are contemplating hiring a lawyer, as we feel that the unacceptable recall wording by Ford unneccessarily put our lives at risk. Our Ford Claim number is: CAS-36721973-S8H5X3

The contact owns a 2021 Ford E-450. The contact received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, again at our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO. Upon arrival that morning to drop the unit off for the recall repair, was turned away again & told I'd have to reschedule as they had a break-in overnight & their technicians' had some tools stolen & would not be working today & they would have the service manager call me to reschedule the appointment once again, which never happened. In March of 2022, we received the second recall notice, 22V089, advising to take it to the local Ford dealer for inspection & repair. I called the Ford Dealer, now Alpine Ford, in Pueblo, CO, several times having to leave a message without a return call. On April 6, 2022, I spoke with [XXX] in Service at Alpine Ford & was informed Alpine Ford would not do the recalls as the new owners refused to do them after purchasing the dealership & referred me to Camping World. I had an appointment at Camping World in Colorado Springs this same day & they contacted Ford Dealers in Pueblo, Colorado Springs, Canon City, & all refused to handle the recalls. I called Ford Corporate & expressed my displeasure with dealers failing to comply with recall notices causing safety concerns for use of the unit & was told the were not "refusing" to do the recalls just did not have any technicians or locations except maybe O'Mera Ford in Northglenn, CO, who might handle it, which is unacceptable as they are 2 hours & 100 miles away. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

2021 ENTEGRA ODYSSEY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 20V-780. THE CONSUMER STATED THAT THE VEHICLE WAS DAMAGED DURING A FLOOR REPAIR. THE FRONT WINDOW SHADE, THERE WAS A LEAK UNDER THE BATHROOM VANITY,, AND THE VANITY TRIM WAS DAMAGED. THE CONSUMER ALSO STATED THE DEALER WAS SUPPOSED TO ORDER PARTS TO COMPLETE THE RECALL REPAIR. THE DEALER STALLED ON ORDERING THE NECESSARY PARTS.

The contact owns a 2021 Ford E-450. The contact stated while driving the RV 60 MPH with the cruise control feature turned off, the stabili-trac warning light illuminated and the RV decelerated. The contact was able to control the RV, and once the contact turned off and restarted the RV, the RV operated normally. The RV was not diagnosed. The dealer was contacted and stated that the failure was not a known failure. The dealer also confirmed that the RV was not under recall. The manufacturer was not contacted. The failure mileage was 18,000.

The Service Advance Trac light comes on sporadically. This also triggers the Cruise Control and Hill Start Assist to turn off. Any of these malfunctions could prove to be a safety issue particularly with regard to stability and control of the vehicle. The vehicle has not yet been to a dealer for these issues as we are traveling. The malfunction has occurred about 5-6 times while driving, without any particular triggers.There were no early warnings and the first time the service light came on was June 18th and we were on a two lane flat road doing about 50 mph. The Advance Trac (and cruise/Hill Start) remains non-functional until vehicle is turned off for at least 10 minutes. It then often resets and performs normally until the next failure - which does not seem to be predictable.

The contact owns a 2021 Ford E-450. The contact received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle then experienced a loss of power steering assist. The dealer was made aware of the failure but informed the contact that they were not equipped to perform recall repairs on RVs. The manufacturer was made aware of the failure and informed the contact that the nearest dealer able to perform the recall repair was more than 100 miles away. The vehicle was not repaired. The failure mileage was approximately 3,000.

SERVICE ADVANCE TRAC KEEPS FAULTING AND DISABLING THE CRUISE CONTROL, ABS BRAKING, HILL HOLDER, AND SKID CONTROL FUNCTIONS, SEEMS TO OCCUR AT HIGHWAY SPEEDS WITH CROSSWIND

The contact owns 2021 Ford E-450. The contact stated that while driving at various speeds on the freeway, the contact mentioned that any time another vehicle or object was near the vehicle, it lost steering capabilty. The contact would have to regain control of the steering wheel in order for the steering wheel to resume back to normal. No warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and kept for three days however unable to duplicate the issue. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and was informed to take the vehicle to another dealer to have a second diagnosis test ran. The failure mileage was approximately 11,015