2011 Ford Edge Complaint Log

DOOR AJAR WARNING STAYS ON EVEN WHEN THE DOOR IS CLOSED, PREVENTING THE DOME LIGHT FROM GOING OFF AND THE DOOR FROM LOCKING WHILE DRIVING.

I HAVE A 2011 FORD EDGE. DOOR AJAR LIGHT STAYS ON AND DOES NOT TURN INTERIOR LIGHT OUT. IT HAS BECOME VERY DANGEROUS AND DIFFICULT TO SEE WHEN DRIVING AT NIGHT. I AM ALSO NOT ABLE TO LOCK MY DOORS. THIS IS A SAFETY ISSUE AND SHOULD ABSOLUTELY BE RECALLED!!! NOT ACCEPTABLE THAT FORD HAS NOT BEEN REQUIRED TO CORRECT THIS SIRUATION.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE STRUTS FAILED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

IN THE SPRING OF 2016 MY 2011 EDGE STARTED TO GIVE ME A DOOR AJAR WARNING WHEN THE DRIVER DOOR WAS ACTUALLY CLOSED. I TOOK IT INTO THE DEALER. THEY SAID THEY WOULD HAVE TO REPLACE THE LOCK AT A COST OF OVER $700. I FELT THAT WAS TO MUCH AND DECIDED TO DRIVE WITHOUT FIXING IT. IT IS REALLY HARD TO SEE AT NIGHT WHEN THE LIGHT STAYS ON. AND WHEN I TRY TO LOCK THE DOORS WITH THE INSIDE BUTTON THEY LOCK POPS BACK OPEN.

EDGE HAS DOOR AJAR LIGHT ISSUE THAT IS CAUSE BY FAULTY DOOR LATCHES. DOOR SENSOR INCORRECTLY READS DOOR(S) AS BEING OPEN THAT CAUSES BATTERY TO DRAIN AND DISCHARGE. INTERIOR LIGHTING COMES ON WHILE VEHICLE IS MOVING THAT MAY CAUSE DISTRACTION WHILE DRIVING AT NIGHT. ISSUE OCCURS WHILE VEHICLE IS IN MOTION AND WHILE STATIONARY. *TR

VEHICLE KEEPS SAYING DOOR AJAR. DOOR SEEMS TO BE SHUT BUT CONSTANTLY SAYS THAT IT IS STILL OPEN. THIS KEEPS MY LIGHTS ON AND I AM SCARED THE DOOR IS REALLY MESSED UP AND MY CHILDREN MAY FALL OUT OF THE DOOR OR MY PASSENGERS. ITS STARTING TO POP UP EVEM WHEN I HAVE NOT USED THE DOOR IN DAYS. THEN I HAVE TO OPEN AND CLOSE THE DOOR OVER AND OVER AGAIN UNTIL IT TELL THE THAT IT IS FINALLY SHUT. THE OTHER NIGHT FOR EXAMPLE I WAS OUTSIDE FOR 25 MINUTES TRYING TO GET THE DOOR TO FINALLY SAY IT WAS SHUT. PLEASE RECALL THIS ISSUE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE PARKING AND CABIN LIGHTS REMAINED ILLUMINATED INDEFINITELY. AS A RESULT, THE BATTERY DIED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE THE FAILURE WAS REMEDIED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

ON MY 2011 FORD EDGE, THE DRIVER'S DOOR AJAR LIGHT STAYS ON, EVEN WHEN THE DOOR IS SHUT. THIS IS CAUSING MY INTERIOR LIGHTS TO STAY WHILE OPERATING THE VEHICLE OR WHEN I EXIT THE VEHICLE, UNNECESSARILY DRAINING THE BATTERY. ADDITIONALLY, THIS IS A MAJOR SAFETY ISSUE AS I AM UNABLE TO LOCK THE DOORS FROM MY DRIVER CONTROL PANEL (FOR EXAMPLE, IF ONE OF MY CHILDREN HAPPENS TO OPEN THEIR LOCK, I CANNOT LOCK IT AGAIN ELECTRONICALLY). IF I HAPPEN TO NOT NOTICE THAT THEY HAVE OPENED THEIR DOOR, THEY COULD ACCIDENTALLY OPEN IT AND FALL OUT. OR, SAY I RUN UP ON A BAD SITUATION, I AM UNABLE TO LOCK THE DOORS AUTOMATICALLY IN A QUICK INSTANCE. FORD, PLEASE DO THE RIGHT THING AND RECALL THIS ITEM FOR A FIX. THANKS

DRIVER DOOR AJAR. INTERIOR LIGHT STAYS ON. CANNOT LOCK DOOR. BATTERY DRAINS. HAVE BEEN TO SERVICE ONCE ALREADY, COST $250.00 AND ISSUE IS NOT RESOLVED.

THE CAR STOPS WORKING WHEN YOU'RE DRIVING IT THEN HAVE TO PULL OVER THE SIDE OF THE ROAD AND TO THE 4 WHEEL DRIVE LIGHT COMES ON AND THE WRENCH LIGHT COMES ON AND FROM WHAT I'M READING IT'S A THROTTLE BODY PROBLEM

2011 FORD EDGE. PASSENGER DOOR STARTED SAYING DOOR AJAR ERROR. HAVE TRIED ALL THE QUICK FIXES NONE OF THEM HAVE WORKED. HAVE SLAMMED AND REOPENED AND RECLOSED. HAVE TRIED PUTTING THE KEY IN AND TURNING IT OFF AND ON. DOESN'T WORK . HAVE TTIED SPRAYING THE LATCH WITH BRAKE CLEANER AND WD40. IT'S MAKING MY INSIDE LIGHT STAY ON. I HAVE NO CLUE WHAT TO DO IF IT WON'T GO OFF. IT'S GOING TO KILL MY BATTERY. IT'S TO THE POINT WHERE I'M AFRAID TO LET ANYONE IN ON THE FRONT PASSENGER SIDE. BC ONCE IT SAYS THAT IT TAKES FOREVER TO GET THE LIGOT TO GO OUT. SUCKS SO BAD. SO AGGRAVATING WHEN I CAN'T GET THE INSIDE LIGHTS TO GO OUT OR THE CAR TO LOCK. THIS SUCKS!!! ALSO MY DIGITAL SCREEN IS CONSTANTLY LOCKING UP GOING BLACK AND WON'T HOLD MY BLUETOOTH CONNECTION. I HATE THIS CAR. . I HAVE BEEN. AT THIS POINT DRIVING OUR 2000 NISSAN FRONTIER. I PAID EXTRA FOR THE WARRANTY BUT THE DEDUCTIBLE IS 500. DON'T HAVE IT RIGHT NOW.

DRIVER SIDE DOOR AJAR INDICATOR LIGHT COMING ON. WHEN THIS LIGHT IS ON IT CAUSES THE INTERIOR DOME LIGHTS TO STAY ON, MAKING DRIVING AT NIGHT VERY DIFFICULT. IT ALSO DOESN'T ALLOW THE DOORS TO BE LOCKED WHICH IS A HUGE SAFETY CONCERN FOR ME AS I TRAVEL WITH MY 1 AND 2 YEAR OLD GIRLS OFTEN. WHEN THE CAR IS OFF AND I LOCK THE DOOR WITH THE KEY FOB, IF THE SENSOR IS ON THE HORN WILL HONK TWICE. THIS WILL CAUSE NOT ONLY MY INTERIOR LIGHTS TO STAY ON BUT ALSO MY EXTERIOR LIGHT. NEEDLESS TO SAY I'VE HAD TO REPLACE A FEW BATTERIES. THE 1ST TIME I REPORTED THIS TO MY DEALER MY CAR WAS UNDER WARRANTY AND ONLY HAPPENING OCCASIONALLY, I WAS TOLD TO SPRAY WD-40 ON THE LOCK LATCH AND THAT WOULD HELP. NOW ITS A CONSTANT THING AND OF COURSE THE CAR IS OUT OF WARRANTY. UGH I JUST WANT TO FEEL SAFE WITH MY CHILDREN IN THE CAR.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, EXHAUST FUMES EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

DOOR LOCKS CONTAIN FAULTY "DOOR AJAR" SENSORS. THEY FALSELY REPORT THE DOOR IS OPEN WHEN IT IS PROPERLY LATCHED, PREVENTING YOU FROM LOCKING THE DOORS WHILE INSIDE THE VEHICLE WHILE STATIONARY. WHEN THE VEHICLE IS MOVING THEY WILL TRIP TO "DOOR IS AJAR" TURNING ON THE DOME LIGHTING AND UNLOCKING THE DOORS. I FEEL THIS IS A SAFETY HAZARD WHILE MOVING, IT ALLOWS YOUNG CHILDREN TO OPEN THE DOORS, REGARDLESS OF THE LOCK SWITCH SETTINGS.

THE FALSE DOOR AJAR SIGNAL SHOWS UP WHEN I START THE CAR, AND PREVENTS TO DOORS FROM LOCKING. DOME LIGHT STAYS ON, AS WELL AS LIGHTING UNDER BOTH SIDE MIRRORS WHICH IS CAUSING BATTERY DRAIN. SOMETIMES YOU CAN CLEAR THE DOOR AJAR BY OPENING IT AGAIN AND SLAMMING IT VERY HARD. THIS IS THE SECOND INCIDENT OF THIS HAPPENING, AND HAD IT LAST FIXED AT THE FORD DEALERSHIP IN JUNE OF 2013.

FAULTY DRIVER SIDE DOOR LATCH ASSEMBLY. FORD KNOWS OF ISSUE IN TSB'S. DOORS WON'T LOCK AT HIGHWAY SPEEDS DUE TO DOOR AJAR BEING SENSED.

DRIVER DOOR AJAR SENSOR STAYS ON EVEN THOUGH DOOR IS SECURELY CLOSED WHICH CAUSES INTERIOR LIGHTS TO STAY ON AND MAKING IT HARD TO SEE TO BACK UP AT NIGHT. DOOR WILL NOT LOCK WHEN THIS SENSOR STAYS ON WHICH IS ESPECIALLY UNSAFE FOR TRANSPORTING CHILDREN OR SECURING YOURSELF IN YOUR CAR IN LESS THAN FAVORABLE CONDITIONS. BATTERY CAN RUN DOWN WITH LIGHTS STAYING ON LEAVING YOU STRANDED.

THE DOOR AJAR SWITCH STAYS ON ALL THE TIME . IT CAUSE THE LIGHTS ON THE INSIDE FOR FEW MINUTES AND YOU CAN'T SEE HOW TO DRIVE AT NIGHT YOU HAVE TO WAIT FOR THEM TO GO OUT.

DRIVER DOOR OPEN KEEPS SHOWING UP EVEN WHEN THEN DOOR IS SHUT. THIS RESULTS IN INSIDE LIGHTS NOT SHUTTING OFF AND OTHERS ANNOYING THINGS AS WELL. I AM HAVING TO RESHOT THE DOOR SEVERAL TIMES WHILE TRYING TO DRIVE THE VEHICLE. THIS IS NOT SAFE. WHY HAS THERE NOT BEEN A RECALL ON THIS ISSUE?

I AM HAVING PROBLEMS WITH DRIVER DOOR. THE DASH LIGHT APPEARS SAYING DOOR AJAR AND MY DOME LIGHT STAYS ON, EVEN THOUGH THE DOOR IS SHUT. IF I OPEN AND SHUT THE DOOR MULTIPLE TIMES IT SOMETIMES GOES OUT. THIS IS A SAFETY ISSUE AS MY DOOR DOES NOT LOCK IN THUS CONDITION. THIS HAPPENS WHEN STATIONARY. IF I CAN'T GET THE DOOR AJAR LIGHT TO GO OUT AND I DRIVE DOWN THE ROAD IT STAYS ON. I TOOK MY VEHICLE TO THE DEALER AND THEY GAVE ME TWO OPTIONS, TRY CLEANING THE LATCH ASSEMBLY, WHICH MAY OR MAY NOT HELP OR TO REPLACE THE PART. I HAVE NOT DONE EITHER AT THIS POINT. IT WILL BE $150 TO CLEAN IT OR $300 TO REPLACE. I TOLD THEM I NEEDED TIME TO MAKE A DECISION. THIS WAS ON APRIL 15,2016.

DRIVER SIDE DOOR AJAR INDICATOR LIGHT COMES ON WHEN THE DOOR IS SECURELY CLOSED CAUSING DOORS TO REMAIN UNLOCKED WHILE DRIVING. I HAD THE DOOR LATCH ASSEMBLY REPLACE BACK IN JULY 2013 AT A COST OF $309. THE SAME ISSUE HAS REOCCURRED NEARLY 3 YRS. LATER. I CONTACTED THE DEALER WHO STATED SENSOR COULD NEED CLEANING FOR A COST OF $180 OR LATCH REPLACEMENT MIGHT BE REQUIRED AGAIN AT OVER $300. I STRONGLY BELIEVE THIS IS A WELL DOCUMENTED SAFETY ISSUE THAT FORD NEEDS TO ADDRESS.

MY BACK UP CAMERA IS VERY ERRATIC. SOMETIMES THE IMAGE COMES ON THE SCREEN UPSIDE DOWN AND SOMETIMES NOT AT ALL. SOMETIMES THE SREEN IF FILLED WITH YELLOW LINES INTERFERING WITH THE IMAGE AS WELL.

DRIVING ON INTERSTATE CAR LOSES ALMOST ALL ENGINE POWER WARNING LIGHT GOES ON TOWED TO DEALER TOLD THROTTLE BODY NEEDS REPLACEMENT PART BACKORDERED NOW GOING ON 3 WEEKS CAR HAS 52000 MILES SERVICE ADVISORIES FOR THIS PART ON OTHER FORD MODELS NOT EDGE

INTERIOR LIGHT WOULD STAY ON WITH FALSE DOOR OPEN SIGNAL ON DRIVER SIDE, THEN SAME THING ON PASSENGER SIDE. UNDER WARRANTY AT THE TIME BUT HAD $100 DEDUCTIBLE PAID ON EACH SIDE. NOW WARRANTY IS UP AND R/REAR SIDE DOOR AJAR LIGHT STAYING ON. THIS HAS TO BE MANUFACTURED ISSUE AND RECALLED. 2011 EDGE WITH NOW 86000 MILES. HELP PLEASE!

HAVE A "DRIVER DOOR AJAR" WARNING LIGHT ON 90% OF THE TIME WHEN THE DOOR IS FULLY CLOSED. INTERIOR LIGHTS REMAIN ON AND DO NOT GO OFF UNLESS ENGINE IS STARTED. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH FORD EDGE VEHICLES, YET FORD DOES NOT SEEM TO WANT TO RECALL. WHY? THIS IS NOT A CHEAP OR EASY FIX FOR THE CONSUMER.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE IN PARK, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED WITH ALL DOORS CLOSED. IN ADDITION, THE CONTACT WAS UNABLE TO LOCK THE DOOR ELECTRONICALLY, AS THE DOME LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

THE DOME LIGHT COMES ON WHILE VEHICLE IS ON MOVEMENT AND CREATES A NIGHT DRIVING HAZARD. THE DOORS WILL NOT LOCK WHICH IS A MAJOR SAFETY ISSUE. THE FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION.

DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE COMPLETELY CLOSED,, & WILL NOT LET YOU LOCK DOORS.. ALSO RUNS BATTERY DOWN. SOMETIMES DOES NOT COME ON UNTIL YOU ARE MOVING!!

DRIVER'S DOOR WILL NOT SHUT COMPLETELY. DOOR AJAR SENSOR ON. HAVE TO SLAM DOOR TO GET THE LIGHT TO GO OFF. TOLD IT WAS A "BAD LATCH" BY FORD DEALERSHIP. WILL NEED TO BE REPLACED.

DRIVERS SIDE DOOR SENSOR IS SAYING THE DRIVERS SIDE DOOR IS OPEN AND EVENTHOUGH THE DOOR IS CLOSED. THIS LEAVES THE INTERIOR LIGHTS ON AND DRAINS THE BATTERY. THIS ORIGINALLY HAPPENED WHEN THE VEHICLE WAS UNDER WARRANTY, THE DEALERSHIP "CLEANED" THE LATCH AND IT QUIT, THEN IT STARTED ACTING UP AGAIN AFTER THE WARRANTY RAN OUT AND NOW THEY WANT TO REPLACE IT AND HAVE ME PAY FOR IT.

WHILE DRIVING, THE AWD TURNED OFF & THE ENGINE STALLED. A WRENCH LIGHT AND ENGINE LIGHT CAME ON. I TOOK IT TO A DEALER AND THEY ADVISED IT WAS THE THROTTLE BODY. THE FIRST OCCURENCE, I WAS ADVISED TO IGNORE IT. THE SECOND OCCURENCE I ASKED IT TO BE FIXED & WAS TOLD THE PART WAS BACK ORDERED APPROXIMATELY 6 WEEKS. THERE HAVE BEEN MULTIPLE INSTANCES SINCE THEN WHERE THE CAR HAS DIED WHILE DRIVING, OR SOMETIMES WHILE STOPPED AT A LIGHT.

THE DOOR AJAR LIGHT REMAINS ON, NO MATTER HOW HARD OR SOFT I CLOSE THE DOOR, I MUST OPEN AND CLOSE IT 3-7 TIMES BEFORE THE DOOR AJAR LIGHT TURNS OFF. IF IT DOESN'T, IT REMAINS ON THE ENTIRE TIME DRIVING. I AM UNABLE TO UNLOCK THE DOOR WITH THE REMOTE SOMETIMES, MAKING IT UNSAFE WHEN I LEAVE WORK LATE. THEN UNABLE TO LOCK THE DOOR AS SOON AS I GET IN SINCE THE CAR THINKS MY DOOR IS AJAR. VERY UNSAFE! THIS HAS BEEN GOING ON FOR MONTHS, MILEAGE IS AT 73000.

DOOR AJAR LIGHT COMES ON DESPITE DOOR BEING SECURELY CLOSED WHICH PREVENTS DOOR FROM AUTO LOCKING AT SPEEDS OVER 15 MILES AN HOUR OR BEING ABLE TO BE LOCKED USING CONTROL PANEL OUTSIDE. POSES HAZARD AS IT CAN REGISTER AJAR WHILE DRIVING AND UNLOCK THE DOOR AT RANDOM.

AFTER SHIFTING INTO PARK, A WARNING FLASHES ON THE SCREEN TO SHIFT INTO PARK. REPEATED ATTEMPTS FINALLY WILL ALLOW THE SHIFT TO SHUT DOWN

I PURCHASED MY 2011 FORD EDGE NEW SEVERAL YEARS AGO. MY WARRANTY JUST RECENTLY EXPIRED, AND I PURCHASED AN EXTENDED WARRANTY. RECENTLY MY PASSENGER DOOR AJAR LIGHT KEPT COMING ON. I DIDN'T PAY MUCH ATTENTION TO IT; HONESTLY JUST THOUGHT IT WAS A SENSOR AND I WOULD TAKE IT IN TO GET LOOKED AT. EVENTUALLY THE LIGHT STAYED ON ALL THE TIME, AND EVEN MADE MY INTERIOR LIGHT STAY ON AS WELL. I TOOK IT TO MY LOCAL FORD DEALERSHIP THIS WEEK, AND IT IS NOT THE DOOR SENSOR, BUT THE DOOR LATCH. THIS IS NOT COVERED UNDER MY WARRANTY, AND I WILL BE PAYING $430 TO GET IT FIXED. THE PART ONLY IS $380. I AM FURIOUS. I HAVE READ ON NUMEROUS SITES THAT THIS IS A COMMON ISSUE WITH FORD EDGE'S. THEY REALLY SHOULD RECALL THIS.

THE DRIVER DOOR AJAR WARNING AND PASSENGER DOOR AJAR WARNING COMES ON WHEN THE DOORS ARE NOT AJAR, AND DOORS WILL NOT LOCK, IT HAPPENS WHEN YOU PUT THE CAR IN GEAR. THIS IS A SAFETY ISSUE.

FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY ON AND UNABLE TO LOCK VEHICLE DOORS

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER ENTERING THE VEHICLE ON THE FRONT PASSENGER SIDE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT REOPENED AND CLOSED THE DOOR, BUT THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT PROVIDED.

DOOR LATCH ASSEMBLY MALFUNCTION IS EXTREMELY UNSAFE ESPECIALLY WHEN BACKING UP AT NIGHT. THE FRONT PASSENGER SIDE WAS REPAIRED BY THE DEALERSHIP BUT NOW THE BACK DOOR ON THE DRIVER SIDE IS SHOWING AJAR THEREFORE THE INTERIOR LIGHTING IS ON AND MAKING IT DIFFICULT TO SEE AT NIGHT. MAKING THINGS MORE DIFFICULT IS THAT THE BACK UP CAMERA HAS STOPPED WORKING ALSO.

DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. DOME LIGHTS STAYS ON BECAUSE THE DOOR AJAR. DOORS DON'T LOCK BECAUSE OF THE DOOR AJAR. HAD IT FIXED ONE TIME AND NOW ITS DOING IT A SECOND TIME.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V516000 (LATCHES/LOCKS/LINKAGES). ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND A LOUD SOUND WAS HEARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.

DOOR AJAR SENSOR WILL NOT GO OFF AND HAS LED TO THE DOME LIGHT NOT SHUTTING OFF AND WILL KILL THE BATTERY. TAKES 10-15 MINUTES OF OPENING AND SHUTTING BOTH DOORS ON THE DRIVERS SIDE. IF I DON'T DO THIS I WILL END UP WITH A DEAD BATTERY! USUALLY THIS HAPPENS WHEN I START MY CAR OR GET OUT OF MY CAR. THERE HAS ALSO BEEN A COUPLE TIMES WHEN WHILE DRIVING THE DOOR AJAR SENSOR AND DOME LIGHT COME ON. THIS IS A SAFETY ISSUE WHEN DRIVING AT NIGHT.

TO WHOM IT MAY CONCERN, I HAVE A 2011 FORD EDGE LIMITED THAT I BOUGHT FROM SHULTZ FORD IN WEXFORD PA IN 2014. I HAD WONDERFUL CUSTOMER SERVICE AND COULDN'T ASK FOR A BETTER TEAM TO WORK WITH. [XXX] WAS A GREAT SALESMAN AND TREATED ME LIKE I WAS HIS FRIEND INSTEAD OF A SALESMAN. MY EXPERIENCE WAS THE BEST! IN MARCH OF 2016, I WAS MADE AWARE OF THE APIM MODULE FOR MY 2011 FORD EDGE LIMITED BEING EXTENDED FROM THE ORIGINAL MANUFACTURES DATE. I NOTIFIED SHULTZ IN MARCH OF 2016 ONLY TO FIND OUT THAT THE WARRANTY WAS EXPIRED BY ONE MONTH. IT'S NOT THEIR FAULT BY ANY MEANS, BUT TO ME AND MY FAMILY IT IS A SAFETY CONCERN AND ALSO A LIABILITY. YOU SEE, I HAVE 4 PRECIOUS CHILDREN AND THEY ARE ACTIVE AND ALWAYS PLAYING FROM AGES 2 TO 9 YEARS OLD. IF THEY ARE PLAYING IN THE YARD I CANNOT SEE THEM WHEN I PUT MY FORD IN REVERSE, AND AS YOU KNOW IN THE PAST AND NOW SEVERAL CHILDREN HAVE LOST THEIR LIVES DUE DRIVERS NOT KNOWING IF ANYTHING IS BEHIND THEM. THIS IS A HUGE SAFETY CONCERN FOR ME AND GIVES ME ANXIETY THINKING OF THIS. I TRULY AND HONESTLY FEEL THIS SHOULD BE A SAFETY RECALL AND NOT JUST AN EXTENDED WARRANTY REPAIR. SO AT PRESENT DAY, MY BACK UP CAMERA CONTINUES NOT TO WORK AND BLACKS OUT AND I DO NOT HAVE ANY IDEA IF ANYONE IS BEHIND ME OR NOT. IT'S VERY DISCOURAGING BECAUSE I LOVE FORD AND THE PRODUCT THAT YOU PRODUCE. ALL I'M ASKING IS THAT YOU WILL REPLACE THIS APIM MODULE BECAUSE FORD NEEDS TO ENSURE THE SAFETY OF ITS CUSTOMERS AND GUARANTEE ITS CARS ARE MADE WELL AND FUNCTIONING AS THEY WERE INTENDED. I LOOK FORWARD TO HEARING FROM YOU IN THE NEAR FUTURE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVER DOOR AJAR WARNING STAYS ON AND THE INTERIOR LIGHTS STAY ON FOR ABOUT 5 MINUTES AFTER BEGINNING TO DRIVE. THEY DO STAY ON FOR ABOUT 15 MINUTES AFTER PARKING. THE CAR ALARM WILL RANDOMLY GO OFF BECAUSE OF THE DOOR AJAR ISSUE.

THE DRIVER SIDE REAR DOOR AJAR LIGHT IS ON AND NO MATTER HOW MANY TIMES I CLOSE THE DOOR IT WILL STAY ON. IT WILL STAY ON WHEN I'M DRIVING AND STATIONARY.

THE DRIVERS SIDE DOOR ALWAYS SAYS IS AJAR CAUSING MY FIANC TO DRIVE AROUND WITH THE DOME LIGHTS ON. SHE ALREADY HAS TROUBLE SEEING AT NIGHT AND THIS IS A DISASTER WAITING TO HAPPEN. THE DOOR IS CLEARLY CLOSED. I NOTICED THE DOOR SENSORS ARE BUILT INTO THE LATCH SO I LOOKED UP HOW HARD IT WOULD BE TO CHANGE WITH THE PART O AMAZON AND CAME ACROSS HUNDREDS MAYBE EVEN THOUSANDS OF PEOPLE ALL WITH THE EXACT SAME PROBLEM. I DON'T UNDERSTAND HOW THIS ISN'T A RECALL WITH SO MANY VEHICLES MALFUNCTIONING OVER MANY MANY YEARS! DO THE RIGHT THING! LIVES ARE AT STAKE! IF YOU DO RIGHT BY YOUR CUSTOMERS WE WILL CONTINUE TO BUY YOUR GREAT PRODUCTS! BUT NOT AT THE COST OF WHAT COULD HAPPEN IF THIS CONTINUES. I THANK YOU FOR YOUR TIME. *TR

MY WIFE AND I BOUGHT A 2011 FORD EDGE ON OCTOBER 28, 2015 WITH PREMIUM CARE EXTENDED SERVICE PLAN. WE ASKED BEFORE WE TOOKED THE PLAN WHAT WAS COVERED. IT WAS EXPLAINED TO US THAT IT WAS COVERED FROM BUMPER TO BUMPER FOR 36,000 MILES OR 36 MONTHS. WE HAVE A ISSUE WITH OUR SUNROOF NOT CLOSING WHEN STATIONARY. YOU HAVE TO HOLD THE BUTTON AND PULL IT SHUT. THEY EXPLAINED TO US THAT THEE WARRANTY COVERS THE MOTOR WHICH THEY HAVE ALREADY REPLACED AND IT DID NOT SOLVE THE PROBLEM. THEY SAY IT IS THE TRACK AND WE WERE TOLD THAT IS NOT COVERED, I WAS TOLD BY THE MECHANIC AT THE DEALERSHIP SERVICE CENTER WHERE WE PURCHASED THE VEHICLE FROM THE TRACK SHOULD HAVE NOT GONE BAD THAT SOON. THE ONLY THING WE WERE GIVEN SHOWING WHAT THE PREMIUM CARE WARRANTY COVER IS A PARTIAL LIST. WHEN YOU GO TO THE WEBSITE IT STILL ONLY SHOWS YOU PARTIAL LIST LIKE THE BROCHURE.FORD NEEDS TO DO A RECALL OR REPLACE IT.BECAUSE I HAVE FOUND NUMEROUS PEOPLE OF THE SAME MODELS OR OLDER OR NEWER MODELS WHERE CAR BUYERS ARE TOLD OR WHEN A QUESTION IS ASKED TO A SALEMAN AND TO THERE BOSSES YOU TAKE THERE WORD FOR IT AND THAT IT IS TRUE BECAUSE THEY ARE TRAINED TO DO THERE JOB AND RESEARCH OF THE FORD VEHICLES AND THE WARRANTY THEY OFFER. WHEN PEOPLE ARE TOLD WRONG THEY DON'T GO BACK OR THEY LOSE CUSTOMERS DO TO NOT BEING DONE RIGHT. ALL WE IS ASKING IS FOR THEM TO STAND UP TO THEIR WORD AND FIX THE PROBLEM SINCE THEIR EMPLOYEES DON'T HAVE A CLEAR UNDERSTANDING OF A PRODUCT OF WHAT THEY ARE SELLING.

WHEN STATIONARY AND 1ST STARTED IT WILL STATE THAT THE DRIVER DOOR IS AJAR WHEN IT IS CLEARLY CLOSED. THIS HAS CAUSED MY DOORS NOT TO LOCK AND THIS IS A SAFETY CONCERN. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST MONTH.

DOOR SENSOR FAILS TO REGISTER THAT THE DOOR IS CLOSED. WON'T ALLOW DOORS TO LOCK WHILE OPERATING THE VEHICLE. SENSOR WILL RANDOMLY FAIL, CAUSING THE INTERIOR AND EXTERIOR LIGHTS TO COME ON, SOMETIMES DRAINING THE BATTERY. THIS IS A HUGE PROBLEM, AND THERE ARE THOUSANDS OF ONLINE COMPLAINTS ABOUT THIS. FORD IS UNWILLING TO COVER REPAIR COSTS AND WILL NOT WARRANTY THEIR WORK IF YOU HAVE THEM REPAIR IT.

SYSTEM ALERTS "PASSENGER DOOR AJAR" , BEEPS, AND CONSOLE LIGHTS STAY ON. IT HAS BEEN DOING THIS FOR MONTHS. SAFETY CONCERN IS WITH IT DOING THIS WHEN DOOR IS NOT AJAR, HOW WOULD WE KNOW WHEN IT TRULY WAS AJAR?