2014 Ford Edge Complaint Log

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO OBSERVED AN ODOR OF FUEL EMITTING FROM THE FUEL TANK. THE VEHICLE WAS DIAGNOSED THAT A HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS INCOMPLETE.

2014 FORD EDGE W/ 100000 MILES. DRIVING IN TOWN AND HEADLIGHTS WENT OFF. ALL OTHER LIGHTS STILL ON; TAIL, DASH, PARKING, T/S, FLASHERS AND ACCESSORY. RETIRED FORD MECHANIC. STARTED ACTIVATING ALL LIGHT RELATED SWITCHES. ALL THINGS NORMAL EXCEPT NO HEADLIGHT &/OR HIGH BEAM. WIGGLED AND PULLED ALL FUSES AND RELAYS IN THE UNDER HOOD FUSE PANEL. WIGGLED AND PULLED ALL ELECTRICAL LOOMS AND CONNECTORS. CHECKED HEADLIGHT PLUGS AND CONNECTORS. NOTHING!! SLAMMED HOOD AND LIGHTS RETURNED. HAS NOT RE-OCCURRED YET.

I PURCHASED THIS VEHICLE USED AND HAVE HAD IT FOR ONE YEAR. THE HEAD LIGHTS ARE THE WORST HEADLIGHTS I HAVE EVER EXPERIENCED ON A VEHICLE. HEADLIGHTS DO NOT PROJECT ADEQUATELY DOWN THE ROAD ON EITHER HIGH OR LOW BEAM. BOTH HIGH AND LOW BEAMS ARE NOT BRIGHT ENOUGH. POOR ILLUMINATION ABOVE THE ROAD AND TO THE SIDES. THERE ARE BLIND SPOTS WHEN GOING UP A HILL OR TURNING A CORNER. I LIVE IN A RURAL AREA AND IT IS VERY HAZARDOUS TO DRIVE THIS VEHICLE AT NIGHT.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD OF LAS VEGAS (660 N. DECATUR BLVD, LAS VEGAS, NV 89107), BUT WAS NOT DIAGNOSED. PREVIOUSLY, THE VEHICLE EXPERIENCED A POWER STEERING FLUID LEAK AND, WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A WHINING NOISE WAS PRESENT. THE POWER STEERING PRESSURE HOSE WAS REPLACED, BUT THE WHINING NOISE CONTINUED. ALSO, WHILE OPERATING THE VEHICLE, A FUEL ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 23,333.

THE A/C SYSTEM DOES NOT RESPOND TO TEMPERATURE CONTROL. IT STAYS ICE COLD. THE SUSPENSION SQUAWKS AND CLANKS WHEN BRAKES ARE APPLIED AND THE STEERING WHEEL TURNS.

THE VEHICLE IS SHOWING A "DRIVER DOOR AJAR" INDICATOR WHEN THE DOOR IS CLOSED. ATTEMPTED TO OPEN AND CLOSE THE DOOR BUT INDICATOR STILL WONT TURN OFF. ALARM WONT ACTIVATE AND ALL LIGHTING STAY ON IN THE VEHICLE.

THE DRIVER DOOR AJAR LIGHT WILL NOT TURN OFF WHEN DOOR IS CLOSED. THIS ALSO CAUSES THE DOME LIGHTS TO STAY ON AND TRIGGER THE ALARM SYSTEM OCCASIONALLY. THIS IS THE SECOND TIME IT IS HAPPENING, THE FIRST BEING 1.5 YEARS AGO WHERE FORD DID CLEAN THE SENSORS AND FIXED THE PROBLEM UNTIL NOW. LAST MONTH THE PROBLEM STARTED REOCURRING.

VEHICLE WHILE MOVING LOST ALL POWER WHILE ENGINE STILL RUNNING ALMOST GOT ME AND MY DAUGHTER KILLED ON STATE HIGHWAY BY 2 VEHICLES TODAY 3 12 2017

WHEN PUTTING VEHICLE IN PARK IT WON'T GO IN MOST OF THE TIME WE HAVE TO RESTART VEHICLE AND TAKE IT FROM PARK TO ANOTHER GEAR SOMETIMES 5-6 TIMES BEFORE PARK WILL ENGAGE AND SOMETIMES WE CAN JUST PRESS AND RELEASE BUTTON ON SHIFTER TO GET IT TO ENGAGE PARK. WE HAVE EVEN HAD A PROBLEM WITH TRYING TO USE REMOTE START AFTER IT'S IN PARK AND IT WON'T START DUE TO IT SAYING THAT TRANSMISSIONS NOT IN PARK BUT IT WAS WHEN WE EXITED THE VEHICLE.

THE DOOR AJAR INDICATOR WILL NOT TURN OFF. IT IS FRUSTRATING BECAUSE MY CHILDREN RIDE IN THE CR AND I AM CONSTANTLY CHECKING TO ENSURE IT IS ACTUALLY CLOSED. MY AUTO DOOR LOCKS DO NOT AUTOMATICALLY ENGAGE. THE LIGHTS STAY ON MUCH LONGER THAN NECESSARY.

MY CAR HAS BEEN AT FORD SERVICE FOR THE PAST 7 DAYS WAITING FOR PARTS. THIS IS THE SECOND TIME IT'S BEEN IN FOR SERVICE IN THE PAST MONTH. I INITIALLY REPORTED EXHAUST SMELL IN THE CABIN COMING FROM THE AIR VENTS. THERE WAS A PROBLEM WITH THE SHIFTER WHICH THEY REPLACED BUT THEY TOLD ME THEY COULDN'T DETECT THE SMELL OR A CAUSE FOR ANY SMELL. I TOOK THE CAR BACK LAST WEEK WHEN THE EXHAUST/ROTTEN EGG ODOR CONTINUED AND THE CAR WAS MAKING A LOW DRONE NOISE AND FALTERING ON ACCELERATION. I WAS JUST TOLD THIS MONDAY (TWO DAYS AGO) THAT THE EXHAUST SMELL IS PART OF THE PROBLEM BEING REPORTED ON THE NEWS. I WAS NOT AWARE OF WHAT WAS ON THE NEWS AT ALL. MY CAR IS A 2014 EDGE.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH AND THE CONTACT COULD NOT SEE THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

BOUGHT THE 2014 FORD EDGE BRAND NEW. IN MARCH 2015. (JANUARY 23, 2017) @ 21680 MILES: HAD TO REPLACE THE REAR BRAKE PADS/ROTORS AND SERVICED CALIPERS (PARTS & LABOR COST: $385.05). (APRIL 2, 2018) @ 32000 MILES: HAD TO REPLACE THE FRONT BRAKE PADS/ROTORS AND SERVICED CALIPERS (PARTS/LABOR COST: $400). MY DEALER SAYS "IT'S DUE TO THE HARSH CENTRAL NEW YORK WINTERS AND ITS NORMAL WEAR & TEAR;THEREFORE NOT COVERED UNDER THE 3 YR 36 MONTH WARRANTY". I JUST DON'T UNDERSTAND WHY BOTH REAR AND FRONT BRAKES SYSTEMS HAVE HAD PROBLEMS AND HAD TO BE REPLACED. I WOULD AT LEAST EXPECT THE BRAKE SYSTEM TO PERFORM AT EXCEPTIONAL LEVEL GREATER THAN THE MY MILES DRIVEN TO DATE OF 32000 MILES. IN THE PAST, I HAVE DRIVEN TOYOTA'S AND JEEP'S AND NEVER EXPERIENCED BRAKE ISSUES AND/OR REPAIRS IN LESS THAN 45000 MILES. FORD SHOULD REALLY PAY MORE ATTENTION TO THE QUALITY OR THEIR PRODUCT AND ATTENTION TO DETAIL AS THE "BRAKING SYSTEM" STINKS AND IS UNACCEPTABLE.

WHEN THE VEHICLE SITS OVERNIGHT IN THE GARAGE AND I FIRST BACK OUT THE REAR BRAKES MAKE A GRINDING NOISE LIKE THE PADS ARE STICKING. WHEN I START FORWARD IN DRIVE IT STOPS. THE REAR ROTORS ARE BEING GROOVED WITH THIS MARKS. THE VEHICLE ONLY HAS 23,000 MILES ON IT. WHEN I CONTACTED FORD I WAS TOLD THAT THE BRAKES ARE ONLY COVERED FOR 12 MONTHS OR 12,000 MILES

CARBON MONOXIDE COMING THROUGH HEATER SYSTEM INTO THE CAB OF THE VEHICLE

I HAD BEEN DRIVING (TRAVELING NURSE) BACK AND FORTH 3 X WEEKLY TO A NURSING JOB. THE LOW TIRE LIGHT. I AIRED THE TIRE FOR SEVERAL DAYS UNTIL I COULD CARRY IT TO A TIRE SHOP. I WAS TOLD IT WAS THE RIM. THE RIM WAS REPAIRED. SIX MONTHS LATER THE LOW TIRE LIGHT COMES ON AGAIN. I CARRY IT TO THE FORD DEALERSHIP AND THE RIM IS CRACKED AGAIN. ONCE AGAIN IT IS SENT OFF FOR REPAIR. FEBRUARY THE LOW TIRE LIGHT COMES ON AGAIN WITH THE AIR LOSING 3 - 15 POUNDS OF AIR A DAY (I'M A TRAVELING NURSE) AND MY CAR GOES BACK TO THE DEALERSHIP AND THE GUY TELLS ME IT IS A FRACTURE IN THE VERY SAME RIM. HE TELLS ME THAT THE ONLY WAY IT IS FRACTURED IS IF I HIT SOMETHING BUT I HAVEN'T HIT SOMETHING. HE TELLS ME THAT THE BACK TIRE IS PRONE TO BEING FRACTURED AND I TELL HIM I ONLY HAD THE TIRES ROTATED 4 DAYS EARLIER. HE TELLS ME IT WILL COST ME $1400.00 PLUS A NEW TIRE AND I TELL HIM I DON'T HAVE THAT. I'VE SEEN THEM ON AMAZON FOR $400. HE TELLS ME HE WILL HAVE TO CHARGE ME FOR A NEW TIRE. I TELL HIM MY TIRES HAVE ROAD HAZARD SOMEWHERE ELSE. ALL 4 RIMS HAVE BEEN ON MY CAR SINCE THE DAY I BOUGHT IT. THIS RIM HAS NOW BEEN FRACTURED TWICE AND FORD WILL NOT HONOR IT'S OWN WARRANTY. THEY HAVE NO PROBLEM WITH A NEARLY 60 YEAR OLD NURSE DRIVING 100 MILES TO CARE FOR SOMEONE DYING WALKING OUT TO A FLAT TIRE EVERY SINGLE DAY.

WENT TO DEALER FOR OIL CHANGE / TIRE ROTATION - ALSO TO CHECK LOSS OF AIR IN RIGHT REAR TIRE - SERVICEMAN PULLED A NAIL AND FIXED TIRE - BUT SAID THERE WAS A CRACK ON THE WHEEL ( 22 INCH POWDERED ALUMINUM) AND SHOULD B REPLACED - CR USED FOR VERY LIGHT DRIVING ONLY HAS 23,000 MILES SINCE 2014. *TR

I PARKED MY CAR ON MY DRIVEWAY AND TOOK THE KEY OUT OF THE IGNITION. I STEP OUT OF THE CAR AND WAS PLAYING WITH MY DAUGHTER BY THE SIDE OF THE CAR. MY CAR STARTED ROLLING DOWN THE DRIVEWAY. I OPENED THE DOOR AND SAW THE CAR CAME OUT OF GEAR. I REACHED IN AND SHIFTED BACK TO PARK. CAR CONTINUED TO ROLL DOWN DRIVEWAY. I TRIED STOPPING IT BY TRYING TO JUMP IN BUT CAR CONTINUE TO ROLL ALMOST PINNING ME. I JUMPED OUT AND CAR HIT MY NEIGHBORS CAR. THE WHOLE TIME THIS WAS HAPPENING I HAD THE KEY IN MY HAND. REPORTED IT FORD AND BOUGHT IT TO THE DEALER TO BE INSPECTED. THEY COULDN'T FIND A PROBLEM. FORD MC NOR THE FORD DEALER WANT TO TAKE RESPONSIBILITY. NOR CAN THEY FIND A PROBLEM WITH MY CAR.

VEHICLE ABRUPTLY SLOWED DOWN WHILE GOING 35-40 MPH. ERROR MESSAGE ON DISPLAY SAID SEE OWNERS MANUAL WITH THE WRENCH SYMBOL WHICH IS A LOSS TO THE POWER TRAIN. VEHICLE HAD A ROUGH IDLE AND GAS PEDAL WAS NOT RESPONDING AND I HAD TO BE COAST TO SIDE OF ROAD AFTER WHICH IT WAS TURNED OFF. AFTER ABOUT 3-5 MINUTES I RESTARTED THE VEHICLE AND EVERYTHING WAS FINE. I WAS GOING STRAIGHT AND UP A SMALL INCLINE. VEHICLE WOULD NOT GO FORWARD AND I HAD TO COAST BACKWARDS DOWN HILL.

DRIVER LOST CONTROL WHILE DRIVING. THE 2014 FORD EDGE DROVE INTO THE DITCH AT ABOUT 45 MILES PER HOUR. MULTIPLE TREES WERE TAKEN OUT THEN CAR COLLIDED FRONT ON WITH A LARGE TREE, WHICH STOPPED THE VEHICLE. IMPACT CAUSED DRIVER TO HIT HEAD ON THE STEERING WHEEL, CAUSING A CONCUSSION. THE AIR BAGS DID NOT DEPLOY.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY FORD LOCATED IN LAS VEGAS, NV), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000.

The backup camera on my 2014 Ford Edge is upside down. At night, the picture is completely unrecognizable. This year should have been included in the recent recall.

CAR HESITATES 4 OR 5 SECONDS WHEN GOING FROM REVERSE TO DRIVE WHEN INCREASING SPEED ON HIGHWAY TO CHANGE LANES OR AFTER COASTING THEN TRY TO ACCELERATE FORD SAYS TOUGH LIVE WITH IT TRIED SEVERAL TIMES TO HAVE IT REPAIRED THEY SAY CANT BE DONE

THE FUEL STOPS GOING TO THE ENGINE WHILE DRIVING ON A COUNTRY ROAD. THIS HAS HAPPENED ON 3 OCCASION SINCE I PURCHASED THE CAR IN 2014. DATES OF OCCURRENCE 12/24/15, 8/5/16, AND 8/12/16.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING LIGHT ILLUMINATED WITH ALL THE DOORS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT AND DOME LIGHT REMAINED ILLUMINATED. ON SEVERAL OCCASIONS, THE BATTERY WAS DRAINED AND THE VEHICLE WAS UNABLE TO BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOR THE REAR PASSENGER DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

SMELL EXHAUST GAS INSIDE THE CAR WHILE DRIVING ON HIGHWAY

CONSUMER CONTACTED THE FORD COMPANY TO FILED A REPORT , CAS-10726841 ON OCTOBER 3,2016. THE CONCERN WAS THAT VEHICLE HAD NO HEAT, CONSUMER UNABLE TO DEFROST WINDOWS DURING FREEZING TEMPERATURES. UPDATED 01/12/17*LJ THE DEALER REPLACED THE BLEND DOOR AT A COST OF $ 692.33. UPDATED 03/01/17.*JB UPDATED 03/15/17.*JB UPDATED 03/16/17*LJ UPDATED 12/6/2017*JS

DOOR AJAR MESSAGE APPEARED WHEN DOOR IS SECURELY SHUT, ALSO SAYS SHIFT TO PARK, DOORS DON'T LOCK WHEN THEY SHOULD, DOME LIGHTS REMAIN ON LONGER THAN THEY SHOULD, IT ALSO BINGS LIKE WHEN THE SEAT BELTS AREN'T FASTENED, CONSTANTLY HAVE TO PUSH THE OK BUTTON ON STEERING WHEEL CONTROLS TO STOP THE NOISE, CONTINUES TO DO THIS THROUGHOUT EA TIME I DRIVE THE CAR. IT STARTED AT ABOUT 45,000 MILES, CURRENTLY HAVE 46,000 MILES AND IT CONTINUES EA TIME THE CAR IS STARTED AND THROUGHOUT THE ENTIRE TRIP. I DO NOT HAVE THE EXTENDED WARRANTY AND THERE SHOULD BE A RECALL FOR THIS ISSUE, THE FORD DEALERSHIP TOLD ME THEY HAVE HAD TO REPLACE NUMEROUS SENSORS THAT IS CAUSING THIS ISSUE. IT WILL COST SEVERAL HUNDRED DOLLARS FOR REPAIR, THAT I DON'T HAVE TO COVER THIS REPAIR. FORD SHOULD NOT BE ALLOWED TO INSTALL DEFECTIVE SENSORS. MY CAR WAS PURCHASED NEW IN 2014.

EXHAUST ODORS ENTER VEHICLE CABIN AFTER HEAVIER ACCELERATION. IT IS MORE PREVALENT WHEN AIR CONDITIONING IT TURNED ON. THIS ODOR CAN VARY IN INTENSITY FROM MILD TO SO OVERWHELMING THAT YOU COUGH, GAG, EYES WATER AND SINUSES WILL DRAIN. IT IRRITATES MY THROAT. I DRIVE THIS VEHICLE A LOT EACH DAY AND WHILE AT FIRST I THOUGHT THE SMELL WAS ENTERING THE VEHICLE FROM OTHER VEHICLES EXHAUST IN FRONT OF ME, I HAVE FINALLY REALIZED IT IS COMING FROM THE VEHICLE I AM DRIVING. SMELL INTENSITY SEEMS RELATED TO HOW HARD THE ACCELERATION WAS. FOR EXAMPLE, WHEN ENTERING A HIGHWAY ON AN ACCELERATION RAMP DURING HEAVY TRAFFIC, THE SITUATION COULD REQUIRE HEAVY ACCELERATION TO GET UP TO SPEED. THE CAR GETS A VERY HEAVY ODOR OF EXHAUST INSIDE THE CABIN IN THIS SITUATION WITH AIR CONDITIONING ON. WHEN THIS INTENSITY HAPPENS YOU MUST ROLL DOWN THE WINDOWS TO CLEAR THE SMELL FROM THE INTERIOR. THE SMELL IS LESS INTENSE DURING EASIER ACCELERATIONS. I NOTICE MYSELF FEELING DROWSY SOMETIMES DURING THE SUMMER MONTHS, WITH AIR CONDITIONING ON, AFTER I HAVE BEEN DRIVING THE CAR FOR MAYBE AN HOUR OR SO. ROLLING THE WINDOWS DOWN SEEMS TO MAKE THE SENSATION GO AWAY AS DOES GETTING OUT OF THE VEHICLE. I AM CONCERNED CARBON MONOXIDE IS PRESENT WITH THE ODOR THAT ENTERS THE VEHICLE INTERIOR. I DO NOT NOTICE THE SMELL MUCH DURING THE COOLER MONTHS WHEN AIR CONDITIONING IS NOT USED. THE INTENSITY OF THE ODOR, UNDER HEAVIER ACCELERATION, IS VIRTUALLY BREATHTAKING. IT IS VERY DIFFICULT TO BREATH INSIDE THE INTERIOR DURING THIS KIND OF INTENSITY. WE PURCHASED THIS USED VEHICLE USED IN EARLY 2016 WITH 10,000 MILES ON IT AND DRIVE IT DAILY. IT HAS OVER 30,000 MILES NOW. I HAVE READ AND RESEARCHED MANY COMMENTS AND COMPLAINTS ABOUT THIS VEHICLE AND FORD EXPLORERS WITH THE SAME DESCRIBED ISSUE. I HAVE NOT BEEN ABLE TO RESEARCH A FIX.

DRIVERS SIDE SEAT AND PASSENGER SEAT APPEAR TO BE LOOSE AND ROCK BACK AND FORTH WHEN STARTING AND STOPPING QUICK AND IT HAS BEEN REPORTED TO THE DEALERSHIP SEVERAL TIMES AT SERVICE AND NOTHING SEEMS TO BE DONE TO FIX IT AND IT HAS BEEN THAT WAY SINCE THE VEHICLE WAS PURCHASED AND IT HAD WARRANTY LEFT AT THAT TIME AND ALSO EXTENDED WARRANTY WAS PURCHASED IN 2016

REAR HATCH WINDOW BURST.

CAR WAS IN GARAGE WITH GARAGE DOOR OPEN. OUTSIDE TEMPERATURE WAS 29 DEGREES AND GARAGE TEMPERATURE WAS 54 DEGREES. PASSENGER DOOR WAS CLOSED NORMALLY AND REAR WINDOW SHATTERED.

NOTICED STEADY STREAM OF FUEL LEAKING, FROM FUEL LINE BEHIND REAR WHEEL WEAL, WHILE VEHICLE WAS STATIONARY DURING REFUELING PROCESS. FUEL CONTINUED TO LEAK, FROM THE FUEL LINE AT ALARMING RATE, WHILE THE VEHICLE WAS IN MOTION TO BE DROPPED OFF TO BE SERVICED AT THE DEALERSHIP. FROM GAS STATION TO DEALERSHIP IS LESS THAN 5 MILES, HOWEVER FUEL GAUGE WENT FROM 3/4 TANK TO HALF WAY ABOVE 1/2 TANK. IN ADDITION, THE MILES TO EMPTY GAUGE DROPPED ALMOST 50 MILES OVER THIS TIME FRAME (ABOUT A MILE EVERY 10TH OF A MILE DRIVEN).

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO ANTELOPE VALLEY FORD LINCOLN (1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 483-0454). THE FAILURE COULD NOT BE DUPLICATED AND NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT INDEPENDENT MECHANICS WHERE IT WAS DIAGNOSED THAT THERE WAS TURBO LAG. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE ISSUE WAS A FUNCTION OF THE VEHICLE. THE CONTACT STATED THAT AN INSPECTOR WAS HIRED FOR A FINAL INSPECTION AND DETERMINED THAT TURBO LAG WAS THE ISSUE. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 23.

ISSUE STARTED LATE LAST YEAR, DOOR AJAR WARNING LIGHT/AUDIO WARNING COMES ON EVEN THOUGH THE DOOR IS COMPLETELY CLOSED. DOESN'T ALLOW THE DOOR TO LOCK WHILE DRIVING AND THE AUDIO WARNER CONSISTENTLY COMES ON DURING THE DRIVE. THE WARNING COMES ON IMMEDIATELY ONCE THE CAR IS STARTED AND THE WARNING CONTINUES WHEN THE CAR COMES TO A STOP AND WHEN IT BEGINS TO ACCELERATE. WE'VE TAKEN THE CAR WHILE IT WAS UNDER WARRANTLY TO HAVE THE PROBLEM ADDRESSED. THE DEALER LOOKED AT IT AND COMMUNICATED THAT THEY'VE HAD THIS ISSUE BEFORE. THE PROBLEM WAS RESOLVED BUT NOW IT'S BACK AGAIN AFTER MAYBE 4 MONTHS.

MY HORN DOES NOT WORK NEITHER ON THE COLLIUM OR WHEN I LOCK THE DOORS WITH REMOTE TO ALERT ME THAT IT IS LOCKED.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE DRIVER NOTICED THAT A LOT OF WATER LEAKED THROUGH THE SUN ROOF. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND IN THE PROCESS OF BEING REPAIRED. IN ADDITION, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SUN ROOF ASSEMBLY TRACK WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

PURCHASED NEW 2014 EDGE IN AUGUST 2014. INCIDENT OCCURRED ON OCTOBER 18, 2015 AT 19,900 MILES. ON A CLEAR, SUNNY, SUNDAY DROVE FROM 9:00 AM NORTHWEST OF AUSTIN, TEXAS ABOUT 250 MILES WITH SEVERAL STOPS ALONG THE WAY TO 3:00 PM. ENTERING GALVESTON, TEXAS. NO PROBLEMS OF ANY KIND ALONG THE WAY. ENTERING TOWN, DRIVING STRAIGHT AND LEVEL ALONG ROAD IN CLEAR WEATHER, DRY SMOOTH ROAD ABOUT 30 MPH. ENGINE SUDDENLY QUIT - DEAD. COASTED INTO (FORTUNATE) PARKING LOT. NOTED BRIGHT RED OIL PRESSURE LIGHT CAME ON WHILE COASTING - OTHER LIGHTS ALSO BUT COULD NOT READ THEM DUE TO STRESSFUL SITUATION. CHECKED OIL LEVEL IN PARKING LOT - FULL AND NORMAL. TRIED STARTING ENGINE - STARTED RIGHT UP WITH NO PROBLEM. STARTED AND STOPPED ENGINE SEVERAL TIMES - ALL WITH NO PROBLEM. CAUTIOUSLY CONTINUED DRIVING IN GALVESTON AND RETURNED BACK TO DEALERSHIP NEAR HOME. NO FURTHER PROBLEMS WITH ENGINE. DEALERSHIP SERVICE COULD FIND NO PROBLEM AND HAD NO REAL IDEA WHAT CAUSED ENGINE TO SUDDENLY DIE WHILE DRIVING. PROBLEM HAS NOT REPEATED - YET.

WHILE DRIVING, THE SPEED WAS AROUND 50MPS THE VEHICLE MADE A NOTICE ON THE DASH THAT SAID "LOW OIL PRESSURE" . IT THEN AT THE SAME MOMENT SLOWED DOWN FROM 50 TO 0 WITHIN ABOUT 50 FEET AND COMPLETELY LOST POWER STEERING ALMOST CAUSING A FATAL CRASH WITH A CHILD IN THE CAR. THE VEHICLE IS BACK AT THE DEALERSHIP WHERE IT WAS PURCHASED AT AND HAS BEEN EVALUATED FOR MALFUNCTIONS. ALTHOUGH THE DEALERSHIP SERVICE HAS NOT SAID ANYTHING ABOUT WHAT HAPPEN OR WHAT THE PROBLEM WAS AND I FEEL EXTREMELY UNCOMFORTABLE EVEN GOING SOMEWHERE WITH MY FAMILY KNOWING THIS HAS HAPPEN ONCE. I NEED TO HAVE THIS PROBLEM RECTIFIED BEFORE A FATAL CRASH TAKES ME AND MY FAMILY OUT. WHAT CAN WE DO ABOUT GETTING A RECALL ON THIS?

THIS PROBLEM HAS BEEN CONFIRMED TO EXIST IN BOTH A 2011 AND A 2014 FORD EDGE. WITH A PASSENGER WEIGHTING 72-75 LBS IN THE FRONT PASSENGER SEAT, THE AIR BAG TURNS ON AND OFF DEPENDING ON HOW THE PASSENGER IS SITTING ON THE SEAT. THIS SAME PASSENGER HAS TRAVELED ALMOST 50,000 MILES IN A 2011 MUSTANG WHICH HAS A SIMILAR SENSOR SYSTEM AND HAS NEVER HAD THE AIR BAG TURN ON. WE ARE ABLE TO REPRODUCE THIS PROBLEM AT WILL. THIS INFORMATION SUGGESTS A PROBLEM IN THE FORD EDGE WITH THE SOFTWARE THAT MONITORS THE FRONT PASSENGER SEAT SENSORS AND DETERMINES WHEN TO TURN ON THE FRONT PASSENGER AIR BAG. THIS WAS REPORTED TO FORD ON 07/22 AND WE CHECKED ON IT ON 09/23 AND THERE WAS NO UPDATE, INDICATING THAT THEY HAVE NOT TAKEN ANY ACTION ON THIS.

I WAS DRIVING DOWN I-25 WITH MY SPOUSE DOING APPRX. 75MPH WHEN MY SUNROOF EXPLODED. WE ARE FORTUNATE NO ONE WAS INJURED. GLASS DID FALL ON MY HEAD AS I WAS TAKING IT TO THE DEALERSHIP. FORD REFUSES TO COVER IT UNDER WARRANTY EVEN THOUGH THE DEALERSHIP STATES IT EXPLODED FROM THE INSIDE. FORD DOES NOT KNOW WHAT CAUSED THE PROBLEM BUT JUST STATES IT IS NOT COVERED UNDER WARRANTY. IF THE COVERING WAS OPENED SOMEONE WOULD HAVE BEEN SERIOUSLY INJURED. THIS IS A HUGE SAFETY CONCERN AND HAS HAPPENED TO SEVERAL VEHICLES BUT FORD REFUSES TO DO A RECALL. IT IS GOING TO TAKE SOMEONE GETTING SERIOUSLY INJURED BEFORE FORD RECOGNIZES THE PROBLEM AS A MANUFACTURER DEFECT.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO STEER LEFT OR RIGHT. ANGELA KRAUSE FORD LINCOLN IN ALPHARETTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STEERING WAS LIKELY TO FAIL WHILE DRIVING 25 MPH OR LESS. ORIGINALLY, THE SHAFT AND THE PUMP ASSEMBLY WERE REPLACED IN THE VEHICLE, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE FAILURE COULD NOT BE DUPLICATED AND THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY WIFE AND I STOPPED FOR LUNCH, AND PARKED ON A CITY STREET. (85 I REMEMBER LOOKING AT MY PHONE WHEN I STOPPED AND SHUT OFF THE CAR USING THE PUSH BUTTON ON THE DASH. WE WALKED TO THE FOOD STAND AND SOMEONE TAPPED ME ON THE SHOULDER TO INFORM ME THAT MY CAR ROLLED DOWN THE STREET. I ATTACHED A PICTURE BELOW. I CRAWLED TO THE DRIVER SIDE THROUGH THE PASSENGER DOOR. THE CAR CAME TO A STOP BY HITTING A SMALL TREE, AND JUST MISSED A LARGE TREE. I WAS ALSO INFORMED THAT THE CAR ROLLED SLOW ENOUGH THE CARS AND PEOPLE WERE ABLE TO AVOID CONTACT. THERE WAS A CROWD, BUT THANKFULLY NO ONE CALLED THE POLICE. THE CAR ONLY HAD A SMALL SCRATCH ON THE BUMPER. I ALSO REMEMBER A BING..BING..BING NOISE WHEN WE EXITED THE VEHICLE PRIOR TO IT ROLLING AWAY. IT MADE THE SAME NOISE THEN I LEAVE MY HEADLIGHTS ON, BUT THEY AUTO SHUT-OFF IN THE PAST. YOU MAY HAVE FIGURED OUT THAT I FORGOT TO PUT THE CAR IN PARK. YES I MADE AN ERROR, BUT FORD COULD HAVE THE CAR MAKE A LOUD NOISE IF THE DRIVER DOOR IS OPENED BEFORE OR AFTER THE ENGINE IS SHUT OFF AND THE CAR IS NOT IN PARK. I AM A 29 YEAR EMT, AND I CAN ASSURE YOU THAT SAFETY IS ALWAYS ON MY MIND, BUT JUST NOT ON THIS DAY. I AM 63 YEARS OLD, AND ALL MY PREVIOUS CARS WERE UNABLE TO REMOVE THE KEYS IF THE CAR WAS NOT IN PARK. SO IT'S ALL ABOUT THE PUSH BUTTON START/STOP BUTTON. THANKS FOR READING, AND MAYBE YOU CAN SUGGEST A FIX TO FORD.

I WAS DRIVING MY CAR DOWN A SIDE STREET WHEN ALL OF A SUDDEN THE DASHBOARD FLASHED "LOW ENGINE OIL PRESSURE" AND I LOST CONTROL OF THE STEERING, BRAKES, AND GAS. THE CAR ESSENTIALLY JUST STALLED OUT AND JUST STARTED ROLLING UNTIL I HIT THE EMERGENCY BRAKE. I HAD THE CAR TOWED TO THE DEALERSHIP AND AFTER LOOKING AT IT FOR TWO DAYS THEY COULDN'T REPLICATE THE ERROR AND COULDN'T FIND ANYTHING WRONG WITH THE CAR. THE COMPUTER REGISTERED NO ERRORS AND I WAS TOLD THERE WAS NOTHING THEY COULD DO. *TR

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 55 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE DOOR AJAR LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF THE FAILURE HAD YET TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WITH A PASSENGER SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SYSTEM WOULD ERRONEOUSLY TURN ON WHEN THE PASSENGER CHANGED POSITION IN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE.

SATURDAY MORNING WAS COOL AND CAR IN GARAGE. PULLED CAR OUT OF GARAGE AND NOTICED A "LINE" SLOWLY COMING UP FROM THE SEAL AT THE DRIVERS SIDE WINDSHIELD. SAT IN DRIVEWAY AND WATCHED THIS "LINE" GO FROM BOTTOM OF THE WINDSHIELD UP AND TO THE PASSENGER SIDE. NOTHING HIT MY CAR AND THIS "LINE" CAME UP FROM BENEATH THE RUBBER SEAL ON THE WINDSHIELD. CALLED THE SALESMAN THE FOLLOWIING MONDAY AND WAS TOLD NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY. MY EDGE IS ONLY 2 MONTHS OLD!!! SALESMAN SAID HE WOULD CALL ME BACK - NEVER DID. I HAVE ALWAYS BOUGHT FORD VEHICLES BRAND NEW. MY LAST BRAND NEW VEHICLE, 03 EXPLORER HAD A SMALL ROCK HIT IT WHEN IT WAS 2 WEEKS OLD, SHATTERED THE WINDSHIELD. NO MORE FORD FOR ME!

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 30 MPH, THE CONTACT NOTICED FUEL AND EXHAUST FUMES COMING FROM THE AIR VENTS OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15.

WHILE DRIVING THE VEHICLE ON THE HIGHWAY BETWEEN 65 AND 75 MPH, STRONG EXHAUST SMELL IN THE CABIN, THROUGH AC VENTS. THIS HAPPENS ALSO UPON ACCELERATION. THIS HAPPENS ON LONG ROAD TRIPS. THIS CARBON MONOXIDE INSIDE THE VEHICLE. HAVE TAKEN VEHICLE TO THE DEALERSHIP THREE TIMES AND THEY ARE NOT ABLE TO FIX THE PROBLEM. THE FIRST TIME WAS SHORTLY AFTER PURCHASE OF THE VEHICLE. IT HAS HAPPENED A TOTAL NINE TIMES SO FAR. FIRST TIME WE WENT TO DEALERSHIP, THEY STATED THE HAD JUST GOT A TECHNICAL SERVICE BULLETIN ABOUT THIS ISSUE. NO NOTIFICATION TO CONSUMERS. AS EVERYONE KNOWS, NO NOTIFICATION TO CONSUMERS IF NOT A RECALL. FORD KNOWS ABOUT THIS PROBLEM AND WE FEEL THAT THEY ARE IGNORING THE OBVIOUS. IT'S PASS DUE FOR AN INVESTIGATION. WE HAVE STARTED THE NECESSARY PROTOCOL FOR A REPURCHASE. WE DO NOT WANT TO DRIVE A VEHICLE THAT IS TOXIC TO OUR HEALTH.