There are 20 stored owner reports matching the electrical system leading-label group for the 2019 Ford Edge in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 20 of 20 matching reports.
Open the full vehicle complaint log (all categories)The stop start actuator has been on for 3 days I have lost power in reverse and drive but the gears are still engaging
Was told by mechanic that my engine has a coolant leak and has caused engine failure. The car has been jerking whenever I accelerate. The remote start does not function from my key fob and I have been unable to pair the Ford pass app with that. The USB ports for Android Auto also don't seem to work. If I drive over a small bump on the road, it disconnects my phone from Android Auto. I then have to unplug the cable then replug back into my phone or the USB port to hopefully get it to work again.
While driving my RPM's dropped to 0 and my car stalled out. I was able to drive home by doing this a few more times. Then white smoke starting coming out of the exhaust and it smelled like fireworks. No warning lights came on and my Ford Pass app did not indicate there was a problem. I had it towed to AAA then had to have it towed to dealership. They told me I needed a complete new engine. It is a 2019 Edge Titanium with 4 cylinder 2.0L ecoboost turbo with 38997 miles! They started it was due to coolant intrusion. The 2018 Edge has a recall for this exact issue but not the 2019!! $12691.17 to replace the engine!
I went to back up, and the screen is either pitch black, or very distorted. It happens frequently
Vehicle started making a repetitive "rubbing" noise and I smelled something burning, but unlike burnt rubber, it was a burning smell I've never encountered before. I was going about 35mph at the time this began. Within about 500ft, I slowed down as I approached an intersection and the vehicle stalled just as I was entering the intersection. There were no warning lights. I put it in park and attempted to restart it a couple times with no luck, then the third time I pressed and held the button, and it took about 4 seconds to start (seemed to struggle). On another occasion, I had just filled up my tank at a gas station, started my car, drove about 10 feet, then the car stalled. This time it restarted without issue. The dealership was unable to duplicate the problem, they were willing to try again after I explained that recall 20S49 sounded similar to the problem I was having, but I didn't end up leaving my car with them because of the cost of the diagnosis and loaner car. I believe my VIN should have been recalled, as there is clearly something wrong, but since it is not in the system as a recall and I don't have the money to troubleshoot it, I am planning to sell the car to Ford, as I cannot, in good conscience, sell to a private buyer when I believe the vehicle may stall. I figure if I sell to Ford, it puts the liability of the defect back in their hands, where it belongs.
The contact owns a 2019 Ford Edge. The contact stated while driving at various speeds, the instrument cluster intermittently turned black. There was no warning light illuminated. Additionally, the contact stated while driving at slow speeds, the vehicle drove roughly. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2019 Ford Edge. The contact stated while his wife was driving approximately 45 MPH, the navigation screen went black or blue. The contact stated that the Navigation controls and radio became inoperable. After restarting the vehicle, the screen became operable, but the failure recurred after driving. The vehicle was taken to the local dealer, where it was diagnosed that the APIM module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 36,000.
The contact owns a 2019 Ford Edge. The contact stated while driving 45 MPH in the snow, the AWD malfunction warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the wire leading to the rear differential was fractured. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact the vehicle could not be covered under warranty. The failure mileage was approximately 58,000.
The start/stop technology works from time to time. Example. At a complete stop icon appears and show’s technology off- the device is NOT off. At times the technology will engage at a complete stop then suddenly turns off with in seconds. At times when this device is on one can hear a rattling noise. When leaving from a complete stop and applying the gas petal lightly the vehicle jumps/hop roughly 6” to 1’ without adding additional pressure to the gas petal. When using the advanced cruise control with NO vehicle in front of mine and have set the mileage which can been seen on the control panel the vehicle will keep the mileage speed for 3-6 seconds then decrease in speed up to 10-12 miles. If applying the brake when using cruise control and re-engage the speed (res button) the vehicle speeds up continuously at a very fast unsafe pace. The advance lane shift will warn me (turn red based on which lane it thinks I have crossed) I have steered out of my lane (low setting) but haven’t cross any lanes. Will use turn signals to change lane and lane shift turns red again to inform me I have steered out of my lane. This should not happen. Back up camera at times screen is black. Rear sensors when backing up even with large objects (persons- adult, another vehicle, garbage truck) will not notify me of objects. Now I can see the objects and don’t proceed but the sensors don’t go off and there are four. Brought vehicle to Akins ford in ga. Went for observation ride. The foreman noticed many issues including cruise control, after braking- suv leaping, sensors, backup camera. but felt there were no safety issues.
Our 2019 Ford Edge started to have repeating issue with the Sync touch screen. The screen would turn blue and nothing can be done to reset it in the car. One time a when the screen went blue, I pulled over and turned the car for at least 30 minutes. And it still had an issue when I restarted the car. I went as far as disconnecting the battery in order to get the Sync system to reset. Ford needs to come up with a system update to fix this reoccurring problem.
The contact owns a 2019 Ford Edge. The contact stated that the vehicle was experiencing an abnormal battery drainage, causing electrical functions, including the door lock power switch to become inoperable. The contact stated that the battery had been replaced three times within four years. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.
WHILE DRIVING AT APPROX. 10 MPH THROUGH A PARKING LOT, MY VEHICLE IGNITION TURNED OFF FOR NO EXPLAINABLE REASON. ADDITIONALLY, THE INSTRUMENT CLUSTER WENT COMPLETELY DARK (NO POWER). I DID NOTE THAT THE CENTER AUXILIARY DISPLAY REMAINED LIT. ONCE THE VEHICLE COASTED TO A STOP, I ATTEMPTED TO RESTART THE VEHICLE, AT WHICH TIME IT DID START, HOWEVER IT WAS IN LIMP MODE. I DROVE IT HOME (1.5 MILES) AND TURNED IT OFF. WHEN I WENT TO TAKE IT TO THE DEALER THE NEXT MORNING, THE VEHICLE STARTED AND OPERATED NORMALLY. THE FORD DEALER (EL CAJON FORD) HAD THE VEHICLE FOR 3 DAYS, AND WAS UNABLE TO IDENTIFY THE ISSUE (NO DTCS CODE). I WAS ABLE TO LOCATE THE EXAMPLES OF IDENTICAL ISSUES ONLINE, WITHIN A NUMBER OF OWNER BLOGS. WHEN CONTACTING FORD, I WAS TOLD THERE WAS NOTHING THEY COULD DO, BECAUSE THEY WERE NOT ABLE TO IDENTIFY THE PROBLEM. I AM CONCERNED THAT SOMEONE WILL NOT BE IN A SAFE PLACE WHEN THIS ISSUE HAPPENS, AND COULD POTENTIALLY SUFFER INJURY OR DEATH. THIS VEHICLE HAS A MANUFACTURING ISSUE FOR WHICH THE MANUFACTURER IS UNABLE TO DIAGNOSE AND RESOLVE.
THE NAVIGATION SCREEN WAS STUCK ON THE BACKUP CAMERA AND WOULDN'T GO BACK TO NORMAL UNTIL I SHUT THE VEHICLE OFF AND IT SAT FOR ALMOST AN HOUR. THEN THE SCREEN LOCKED UP AGAIN ON THE AUDIO SCREEN AND WOULDN'T ALLOW MOVEMENT TO ANY OTHER AREA.
TOUCH SCREEN ALTERNATES FROM BLUE SCREEN TO BACKUP CAMERA AND BACK AGAIN IT SEEMS IT'S STUCK IN A LOOP.
WHEN BOTH ADAPTIVE CRUISE CONTROL ACTIVATED AND LANE KEEP ASSIST ACTIVATED, THE EDGE ST BOUNCES IN BETWEEN THE LINES ON THE ROAD, INSTEAD KEEPING THE CAR CENTER IN THE LANE. LANE KEEP ASSIST CENSORS AND SOFTWARE NEED RE-CALIBRATION.
ON DECEMBER 31, 2019, THE POWERTRAIN MALFUNCTION/REDUCED POWER ERROR LIGHT CAME ON IN THE VEHICLE WHEN I STARTED THE CAR WHILE I WAS AWAY FROM HOME. WHEN I TRIED TO TURN THE GEAR SHIFT KNOB FROM PARK TO DRIVE IT WOULD NOT TURN. AFTER I TURNED THE CAR OFF AND WAITED A MOMENT THE CAR WAS ABLE TO START AND I RUSHED HOME TO CONTACT A FORD DEALERSHIP. WHEN I TRIED TO START AGAIN TO TAKE TO FORD DEALERSHIP IT WOULD NOT TURN AGAIN. THIS TIME IT REMAINED THAT WAY. ROAD SIDE ASSISTANCE WAS CALLED TO COME PICK UP THE VEHICLE THE FOLLOW DAY AFTER THE HOLIDAY TO TAKE TO THE DEALERSHIP. AS OF TODAY I STILL DON'T HAVE MY CAR THAT I HAVE ONLY HAD FOR 2 1/2 MONTHS DUE TO WHAT WAS DIAGNOSED AS A GSM (GEAR SHIFT MODULE) ISSUE. IT HAS BEEN OVER 3 WEEKS SINCE THE CAR HAS BEEN IN THE SHOP UNABLE TO GET THE PART TO FIX IT. NOT SURE IF THIS IS A SAFETY RISK FOR INJURY BUT IT IS DEFINITELY A INCONVENIENCE IN MY DAILY LIVING.
2019 FORD EDGE ST - USING PARALLEL PARK ASSIST FEATURE, I FOLLOWED PROMPTS ON SCREEN, THE CAR BACKED INTO ANOTHER VEHICLE, DAMAGING THE RIGHT REAR QUARTER-PANEL OF THE EDGE. I HAD TO TAKE OVER AND BRAKE ONCE I REALIZED IT WAS ABOUT TO HIT THE OTHER VEHICLE. NO ALERTS OR WARNINGS APPEARED ON THE SCREEN. THE SYSTEM SHOULDN'T HAVE CONTINUED WITH THE PARKING STEPS IF IT "LOST" ITS SENSORS ON THE SPACE AND SHOULD HAVE SENSED AN OBJECT IN THE PATH. THE VEHICLE ALSO HAS TRANSMISSION SHIFTING ISSUES AROUND 25-30 MPH. NEARLY STALLS BEFORE SHIFTING INTO GEAR AND ACCELERATING. THIS HAPPENS 100% OF THE TIME DRIVING IN STOP/GO TRAFFIC, SLOW ACCELERATING (NOT PUTTING PEDAL TO THE FLOOR), AND DRIVING CITY STREETS. THICK ICE/CONDENSATION BUILDS UP ON THE INTERIOR SIDE OF THE WINDSHIELD WHEN PARKED OUTSIDE IN A COLD CLIMATE. MUST BE DRIED WITH A TOWEL (TOWEL WILL BE SOAKED FROM THE AMOUNT OF WATER BUILD-UP) BEFORE CAR CAN BE DRIVEN. DEFROST DOES NOT SOLVE THE ISSUE.
TL* THE CONTACT OWNS A 2019 FORD EDGE. THE CONTACT STATED THAT THE BRAKE AND ANTI-COLLISION WARNING INDICATORS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SOUTHGATE FORD (16501 FORT ST, SOUTHGATE, MI 48195, (734) 282-3636) WHERE IT WAS DIAGNOSED WITH RODENT DAMAGE DUE TO SOY BASED PLASTIC IN THE WIRING HARNESS. THE MANUFACTURER WAS NOTIFIED AND AGREED TO PERFORM THE REPAIR UNDER WARRANTY. THE FAILURE MILEAGE WAS 1,200.
SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER FROM STRANDED VEHICLE ON A MAIN ROAD (13 MILE AND DRAKE, FARMINGTON HILLS). I ALREADY VOICED A CORPORATE COMPLAINT WITH FORD AND THEY DID NOTHING TO RESOLVE ISSUE OR PUT ME INTO AN EQUIVALENT VEHICLE. THE VEHICLE HAS ALSO HAD PREVIOUS ODD/SCREACHING REAR AXLE NOISES AND BRAKE STICKING/LOCKING UP ISSUES WHEN PUTTING INTO REVERSE AFTER PARKED OVERNIGHT AND HAS BEEN INTO THE DEALER 2-3X FOR THIS ISSUE. VEHICLE IS <6 MONTHS OLD.
CRIME PROTECTION VS. OCCUPANT SAFETY FOR FORD DOOR LOCKING SYSTEM. FOR CRIME PROTECTION FORD HAS SET, STARING WITH THE 2019 MODEL, THAT THE DOORS CANNOT BE OPENED FROM THE OUTSIDE WHEN THE MOTOR IS RUNNING IN PARKING POSITION. PREVIOUS MODELS DID NOT HAVE THE FEATURE OR THE SYSTEM COULD BE PROGRAMMED SO THAT THE DOORS WERE OPEN AS AN OCCUPANT SAFETY FEATURE. I MAKE THIS STATEMENT AS A LIFELONG SAFETY ENGINEER FIRST AT MERCEDES BENZ AND LATER AT BENDIX IN BREAKS, FOLLOWED BY 25 YEARS AT TRW IN SEAT BELTS, FIRST IN GERMANY AND LATER IN USA. I.E. I WAS HEAVILY INVOLVED WITH NHTSA FOR SEAT BELT CERTIFICATIONS AND IN THE FORD SEAT BELT BUCKLE DEVELOPMENT, NOW STANDARD IN ALL NORTH AMERICAN CARS. I SEE THIS STEP TO LOCK THE DOORS AS A STEP AGAINST OCCUPANT SAFETY AND PROTECTION. A DRIVER, WHICH WAS ABLE TO STOP THE CAR I.E. HAVING A HEART ATTACK, CANNOT BE REACHED FROM THE OUTSIDE BY HELPERS UNTIL POLICE OR FIRE DEPARTMENT COME. THIS MIGHT BE TOO LATE IN A REMOTE AREA. ALSO PARKING IN THE GARAGE AND NEEDING TO MANUALLY UNLOCK THE VEHICLE FOR UNLOADING IS A NUISANCE. AFTER TRYING TO HAVE THE SETTING CHANGED BY A FORD DEALER AND CONTACTING FORD CUSTOMER SERVICE ENDED 5 MONTHS LATER IN A STATEMENT FROM CUSTOMER CONTACT: YOU SHOULD HAVE ORDERED THIS OPTION. -THERE IS NOT SUCH AN OPTION AVAILABLE. SO MY REQUEST IS AFTER ALL NOT UNREASONABLE, BUT THE DOOR LOCK SYSTEM CANNOT BE CHANGED AT A LATER POINT IN TIME. IN CONCLUSION: LOCKING THE DOORS AT ANY SPEED IS A NECESSITY BUT NOT WHEN A CAR IS IN PARK POSITION, EVEN WITH RUNNING ENGINE. LOCKING FOR CRIME PROTECTION IS A MANUAL OPTION IF OCCUPANTS FEEL UNSAFE. *LN*JB
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 29, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.