2001 Ford Escape Complaint Log

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE ASCENDING A HILL AT 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DOWN SHIFTED AND THE THROTTLE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 70,528. UPDATED 08/27/13*LJ

I HAD ENTERED AN INTERSTATE FROM AN ON RAMP. I ACCELERATED TO GET VEHICLE UP TO SPEED AND SET THE CRUISE CONTROL. I APPROACHED A SHARP CURVED AND ATTEMPTED TO RELEASE THE SPEED CONTROL BY HITTING THE BRAKES. THE VEHICLE DID NOT STOP AND CONTINUED TO STAY MOVING AT 55 MPH. I AVOIDED THE OUTSIDE LANE AND THE TRAFFIC THAT I WAS MERGING INTO BY GOING INTO THE MEDIAN. THE VEHICLE HIT AN ELEVATED MAN HOLE IN THE MEDIAN AND WENT AIRBORNE AND HIT A BRIDGE OVERPASS SUPPORT HEAD ON. I SUFFERED MULTIPLE FRACTURES DUE TO THE COLLISION. *TR

WHEN VEHICLE IS AT A STOP WITH THE BRAKES APPLIED AT EITHER A RED LIGHT, STOP SIGN, OR TRAFFIC, THE CAR JERKS TO MOVE FORWARD. THIS DOES NOT HAPPEN ALL THE TIME, IT HAS BEEN DOING THIS SINCE THE BEGINNING OF THE YEAR. FORD DEALERSHIP REPLACED AN ABS RING THAT WAS CRACKED. THEY SAID, THIS IS CAUSING THE VEHICLE TO MOVE FORWARD BECAUSE THE ABS IS TRYING TO ENGAGE. *TR

MY PCM HAS FAILED. I UNDERSTAND THAT THIS IS A KNOWN PROBLEM WITH THE ESCAPE FOR OVER 5 YEARS. I WOULD LIKE TO SEE IF THERE IS ANY ADJUSTMENT OR RECALL FOR THIS AS I KNOW OF MANY FAILURES. I ENTER MY COMPLAINT TO SEE IF IT WILL HELP OTHERS, AND PERHAPS INITIAL A RECALL AND A CREDIT FOR THIS VERY EXPENSE REPAIR. *TR

FIFTH TIME VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE SAME PROBLEM. VEHICLE IS STOPPED AT A RED LIGHT OR IN TRAFFIC, THE VEHICLE LUNGES FORWARD WITH THE BRAKES APPLIED. DAUGHTER TOOK IT BACK TO THE SAME DEALERSHIP AND THEY THOUGHT THEY FIXED THE PROBLEM. SHE WAS ON HER WAY BACK TO COLLEGE...4 MILES FROM THE HOUSE AT A RED LIGHT. SHE CALLED AND SAID THE VEHICLE WAS STILL DOING WHAT IT WAS DOING BEFORE. THIS NEEDS TO BE INVESTIGATED AND A RECALL ISSUED. *TR

WHILE DRIVING THE VEHICLE, THE LEFT SIDE OF THE VEHICLE COLLAPSED AFTER EXPERIENCING A LOSS OF STEERING CONTROL. I JACKED UP THE VEHICLE TO INSPECT THE CAUSE AND DISCOVERED THE LEFT SIDE OF THE ENGINE/SUSPENSION CRADLE WAS SUFFERED FROM ABNORMAL CORROSION THAT ALLOWED THE LOWER CONTROL ARM TO BECOME DETACHED FROM THE VEHICLE. THIS CONDITION IS NOT PRESENT ON THE RIGHT SIDE OF THE VEHICLE, THEREFORE IT IS OBVIOUS THAT THIS IS A QUALITY ISSUE WITH THE COMPONENT THAT CAUSED A PREMATURE FAILURE AND A SAFETY ISSUE. THIS IS A FORD QUALITY ISSUE THAT IS NOT BEING ADDRESSED THAT COULD CAUSE SEVERE INJURY AND DEATH. *TR

RIGHT FRONT SUSPENSION CONTROL ARM NO LONGER SECURELY ATTACHED TO CAR FRAME BECAUSE CRADLE OR SUBFRAME RUSTED THRU. QUICK SEARCH ON INTERNET INDICATES THAT THIS IS A COMMON ISSUE FOR 2001 - 2004. LEFT FRONT CRADLE THAT ATTACHES CONTROL ARM TO BODY IS GOOD. PERHAPS CONSTANT WATER DRIPPING FROM AIR CONDITIONER HAS CAUSED THAT AREA OF THE FRAME TO RUST. FORD DEALER CAN NOT FIND A SUPPLY OF SUBFRAME PART PERHAPS BECAUSE OF FREQUENCY OF RUST THRU FAILURE? *TR

DEAR SIRS, AS YOU ARE AWARE, THIS PAST WEEKEND ON THE SAN MATEO BRIDGE IN HAYWARD CA, A HORRIFIC ACCIDENT/FIRE OCCURRED WITH A LIMOUSINE, WHERE FIVE INDIVIDUALS WERE TRAPPED AND KILLED DUE TO A VEHICLE FIRE. UPON SEEING AND HEARING ABOUT THIS HORRIFIC TRAGEDY, MY WIFE INSISTED THAT WE HAVE ALL OF THE RECALLS PERFORMED ON OUR 2001 FORD ESCAPE. MUCH TO MY SURPRISE, WHEN I TOOK OUR ESCAPE INTO FREMONT FORD ON MAY 7TH, [XXX], THE ASSISTANT SERVICE MANAGER, TOLD ME THAT HE WAS REFUSING TO PERFORM ALL OF THE RECALLS ON OUR TRUCK, BECAUSE THEY HAVE EXPIRED. AS THE ORIGINAL OWNER AND PRIMARY DRIVER OF THIS VEHICLE, PLEASE EXPLAIN TO ME HOW RECALLS INVOLVING SAFETY ISSUES EXPIRE? IS THIS A FORD COMPANY POLICY OR A FREMONT FORD DEALERSHIP/SERVICE POLICY? WHEN I PICKED UP OUR ESCAPE ON MAY 8TH FROM THE DEALERSHIP, I DOCUMENTED ON THE PAPERWORK THAT THEY REFUSED TO PERFORM THESE VERY IMPORTANT RECALLS. I AM NOT COMFORTABLE DRIVING THIS VEHICLE IN LIGHT OF THE TRAGEDY THAT OCCURRED THIS PAST WEEKEND. PLEASE ADVISE HOW YOU WOULD LIKE TO MOVE FORWARD CONCERNING THIS VERY IMPORTANT MATTER. THANK YOU FOR YOUR ASSISTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2001 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED AND FAILED TO SLOW DOWN, EVEN THOUGH THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND ITS REAR END CRASHED INTO A TREE. A FOUR YEAR OLD PASSENGER SEATED IN THE REAR WAS FATALLY INJURED DUE TO THE MASSIVE IMPACT TO THE VEHICLE. THE DRIVER LOST CONSCIOUSNESS AND SUFFERED A MINOR CONCUSSION. THE FRONT SEAT OCCUPANT SUSTAINED A SPINAL INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A POLICE FACILITY. THE VEHICLE WAS INCLUDED IN THREE RECALLS UNDER NHTSA CAMPAIGN NUMBER: 00V210001 (VEHICLE SPEED CONTROL), NHTSA CAMPAIGN ID NUMBER: 07E023000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT NEVER RECEIVED NOTIFICATION OF THE RECALLS AND EXPERIENCED THE CONSEQUENCES MENTIONED IN EACH RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

2001 FORD ESCAPE XLT 3.0L V6 AWD - [XXX] DAUGHTER SITTING AT A RED LIGHT OR IN TRAFFIC WITH THE BRAKE APPLIED, THE VEHICLE TRIES TO MOVE FORWARD. SHE EXPLAINED IT AS JERKING FORWARD. THIS HAS HAPPEN ON SEVERAL OCCASIONS WITH HER. VEHICLE WAS TAKEN STRAIGHT TO SHEEHY FORD OF WARRENTON, VA DEALERSHIP. THEY WERE ABLE TO FIND A CRACK ABS RING THAT THEY SAID WAS THE CAUSE FOR THE JERKING WHILE THE BRAKE WAS APPLIED. REPLACED THE PART. EXPERIENCED THE SAME THING ON THE WAY HOME. RETURNED IT TO FORD DEALERSHIP. THEY WERE NOT ABLE RECREATE THE PROBLEM SO THEY SAID NOTHING WAS WRONG WITH THE VEHICLE. THIS VEHICLE HAS A TOTAL OF 13 RECALLS ACCORDING TO AUTOMD.COM. ACCORDING TO FORD.COM WEBSITE, THIS VEHICLE HAS NO RECALLS LISTED. THEY HAVE A COUPLE LISTED THAT SHOULD BE ADDED TO MY DAUGHTERS VEHICLE: 2001 FORD ESCAPE POWER TRAIN RECALL 04V165000: CAMPAIGN NUMBER: 04V165000: DATE MANUFACTURED: APR 14, 2004, VEHICLES AFFECTED: 321903: COMPONENT: POWER TRAIN STATUS: NOT DONE 2001 FOR ESCAPE SERVICE BRAKE, HYDRAULIC RECALL 12V005000 - NOT DONE PLEASE INVESTIGATE THIS AS IT IS A BIG PROBLEM WHEN ITS A TEENAGER DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE VEERED TO THE RIGHT. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. AFTER THE FAILURE WAS EXPERIENCED, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 AND STATED THAT THE FAILURE COULD HAVE BEEN RELATED. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED HIM THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY SIX MONTHS LATER . THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000. *TR UPDATED 04/30/13*LJ

I PURCHASED A 2001 FORD ESCAPE FROM COMMONWEALTH MOTORS IN RICHMOND, VA. AFTER PURCHASE THE DEALERSHIP WAS TO INSPECT AN ISSUE WITH THE REVERSE LIGHTS AS THEY WOULDN'T GO OUT. AFTER THE VEHICLE WAS BROUGHT BACK I NOTICED A PIECE OF RUSTED METAL FELL FROM AROUND THE DOOR PANEL. I LOOKED UNDERNEATH & DISCOVERED MASSIVE CORROSION & RUSTED CROSSBARS, FRAMES, GAS TANK, SHOCKS, ETC. EVERYTHING UNDER THE VEHICLE WAS RUSTED. SO, I CONTACTED THE DEALERSHIP AND EXPRESSED MY CONCERNS AND WAS TOLD THAT THE VEHICLE RUNS SO I SHOULD BE HAPPY. WELL, I FELT MY SAFETY WAS IN QUESTION SO I BEGAN SOME RESEARCH. WHAT I LEARNED WAS THE VEHICLE WAS NOT PURCHASED FROM "CARMAX" AS THE OWNER STATED, BUT THAT IT WAS PURCHASED FROM "CARMAX AUCTION". SO I CONTACTED THEM AND LUCKILY GOT A COPY OF THE BILL OF SALE. TO MY DISBELIEF THE BILL OF SALE STATES THIS VEHICLE HAS FRAME DAMAGE. SO I EQUIPPED WITH THIS BILL OF SALE, MET WITH THE OWNER AGAIN. HE SAID THE CAR DOESN'T HAVE A FRAME, THUS THIS WAS AN ERROR. HE WOULD NOT AGREE TO REASON AND TOLD ME I PURCHASED IT "AS IS". AS THE DAYS WENT ON MORE AND MORE BEGAN TO FALL APART. LESS THAN 60 DAYS AFTER PURCHASE, THE TRANSMISSION SHIFTED BECAUSE THE BRACE WAS RUSTED AWAY CAUSING THE COMPONENTS WITHIN THE TRANSMISSION TO CRACK SO I HAD TO GET IT REPLACED/REBUILT. MECHANIC SAYS THE TRANSMISSION WAS HANGING DOWN & AMAZED IT HADN'T FALLEN OUT. THE CORROSION WAS SO BAD HE HAD TO WELD A NEW BRACE TO HOLD THE NEW TRANSMISSION BUT IT IS WELDED TO THE FRONT BUMPER BAR BECAUSE NOTHING ELSE WILL SUPPORT ITS WEIGHT. THE SUBFRAME CRADLE CRACKED 2 DAYS BEFORE RECALL 14S02. I DON'T HAVE ANOTHER VEHICLE SO I HAD TO GET IT FIXED. IS IT POSSIBLE OTHER PARTS ARE BUILT WITH THE SAME MATERIAL AS THE SUBFRAME? MY CAR IS LIKE A CAVITY THAT WAS LEFT UNTREATED. IT WAS PURCHASED IN OHIO WHERE IT RESIDED FOR YEARS. I FEEL LOST. I HAVE BEFORE AND AFTER PICS. *TR

VEHICLE HAD A RECENT RECALL 14S02. FORD INSTALLED A BRACKET TO CORRECT THE ISSUE. THE PROBLEM IS THAT THE WHOLE CAR IS CORRODED. I RECENTLY HAD AN INSPECTION DONE AND WAS TOLD THAT I WOULD NOT PASS INSPECTION AS THE FRAME WAS COMPLETELY SEPARATED FROM THE REAR CONTROL ARMS. SO, I TOOK IT TO A FRAME SHOP TO LEARN THAT MY CAR SHOULD BE CONDEMNED. THAT THERE IS NO AMOUNT OF REPAIR THAT WILL FIX THIS. THAT IT IS BEYOND REPAIR AT THIS POINT AND I SHOULD NOT DRIVE IT. I WAS TOLD THAT PER THE RECENT RECALLS FOR CORROSION THIS SHOULD BE REPORTED. IT IS A DEFINITE DEFECT AND BASED ON THE YEAR OF THE VEHICLE THIS SHOULD NOT BE HAPPENING. THEY SUGGESTED THAT SOMETHING MORE COMPLEX IS WRONG HERE. EVEN THE WORK PERFORMED BY FORD ISN'T GOING TO HOLD UP BECAUSE IT'S TOO BADLY RUSTED AND THERE'S NOTHING TO HOLD IT TOGETHER. *TR

MY CLIENT'S SON WAS DRIVING HIS VEHICLE ON CENTRAL AVENUE IN PRINCE GEORGE'S COUNTY MARYLAND AT NIGHTTIME WHEN THE ACCELERATOR PEDAL GOT STUCK TO THE FLOOR. HE SWERVED ONTO THE SHOULDER OF THE ROAD TO AVOID TRAFFIC AND HIS VEHICLE THEN STRUCK A BIKE RIDER THEN STRUCK THE MEDIAN CURB TOTALING THE VEHICLE. BOTH THE DRIVER AND BIKE RIDER SUSTAINED SIGNIFICANT INJURIES. *TR

SUDDEN, UNINTENDED ACCELERATION OF MY VEHICLE ON 2 OCCASIONS NOW, IN LAST 2 DAYS. *TR

BRAKE HYDRAULIC FLUID RESERVOIR CAP LEAKING BRAKE FLUID. REPLACED WITH NEW CAP FROM DEALER, 100% FIXED PROBLEM. RETAINED OLD CAP IF INSPECTION NEEDED. *TR

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE MADE A LOUD NOISE AND BLACK SMOKE STARTED TO EMIT FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRYING TO ENTERING THE VEHICLE, THE FRONT DRIVER'S SIDE DOOR FAILED. THE DOOR COULD ONLY BE OPENED FROM THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE.

WINDOW AND DOOR LOCK ON REAR DRIVER SIDE QUIT OPERATING CAUSING ME TO HAVE TO USE DUCT TAPE TO KEEP WINDOW IN PLACE AND DOOR CLOSED. THIS HAS NOW BEEN FIXED AT SUBSTANTIAL COST. NOW AM UNABLE TO USE EITHER DOOR ON PASSENGER SIDE. NO PROBLEM WITH WINDOWS AT THIS POINT, HOWEVER, AM UNABLE TO OPEN EITHER OF THE TWO DOORS. QUITE INCONVENIENT WITH OTHER PASSENGERS, PARTICULARLY WHERE THE FRONT SEAT IS INVOLVED...A LITTLE DIFFICULT CLIMBING OVER THE CONSOLE AREA FROM THE DRIVER SIDE TO GET TO THE PASSENGER SIDE AND VICE VERSA...BACK SEATING AREA NOT QUITE SO BAD...STILL INCONVENIENT. HAS THERE BEEN A RECALL REGARDING THIS AND/OR ANYONE ELSE EXPERIENCING THE SAME PROBLEM? RIGHT NOW, THE EXPENSE TO REPAIR IS HONESTLY MORE THAN IT'S WORTH TO RESOLVE THE ISSUE...ANOTHER $400-500+. DOES MAKE IT PARTICULARLY DIFFICULT TO LOAD AND UNLOAD---ESPECIALLY THE CHILDREN! *TR

THE TWO PASSENGER SIDE DOORS WILL NOT OPEN FROM THE OUTSIDE. YOU CAN OPEN THE DOORS FROM THE INSIDE BUT THE HANDLES ON THE OUTSIDE NO LONGER FUNCTION TO OPEN THE DOORS. IN ADDITION THE REAR HATCH HAS A MIND OF ITS OWN. MOST OF THE TIME THE HATCH CAN BE OPENED EVEN WHEN THE CAR IS LOCKED AND ON OCCASION THE HATCH WILL NOT OPEN FOR A COUPLE OF DAYS. IT IS A MYSTERY AS TO WHEN IT IS GOING TO DO THIS. I COULD OPEN THE HATCH AND AN HOUR LATER NOT BE ABLE TO OPEN IT AT ALL. BECAUSE OF THIS ANYONE CAN GAIN ACCESS TO MY CAR AT ANY TIME IF THEY SO CHOSE. WHEN I CALLED FORD IN 2015 THEY TOLD ME I AM NOT PART OF ANY RECALL.

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE VEHICLE WAS CRASHED INTO ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. AS A RESULT, THE VEHICLE ROLLED OVER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CUTS AND BRUISES. THE VEHICLE WAS DESTROYED. ALSO, THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT WEBBING WOULD SEIZE, MAKING IT DIFFICULT TO EXTEND THE SEAT BELT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 11/14/12*LJ UPDATED 11/15/12

AFTER DRIVING MY CAR WITHOUT INCIDENT FOR 6 YEARS, IT BEGAN TO INTERMITTENTLY LOSE POWER SO MUCH THAT THE DASH LIGHTS FADE AND THE CAR ALMOST STALLS. THIS IS WORSE AT LOWER SPEEDS, COASTING, AND IDLING. THE ENGINE MISSES OUT SO BADLY THAT THE CAR JERKS FORWARD IF THE BRAKE IS NOT PRESSED FIRMLY TO THE FLOOR AND WHEN IT'S WORST AT IDLE, IT SHAKES HORRIBLY. I HAD THE PLUGS REPLACED (NOT CHEAP) BECAUSE THAT WAS THE ERROR SHOWING WHEN THE CHECK ENGINE LIGHT FINALLY CAME ON SEVERAL WEEKS AFTER I STARTED HAVING THIS ISSUE, AND A MECHANIC HAD ALREADY LOOKED AT IT AND THOUGHT IT WAS FIXED. AFTER HAVING THE PLUGS REPLACED, I HAD A LOT FEWER PROBLEMS BUT COULD STILL TELL THERE WAS A PROBLEM WHEN IT WAS COLDER OUTSIDE AND/OR WHEN I FIRST STARTED MY CAR FOR A COUPLE OF MONTHS. IT THEN BEGAN TO GET WORSE AGAIN AND IS JUST AS BAD NOW AS IT WAS BEFORE I HAD THE PLUGS REPLACED. I DON'T WANT TO KEEP REPLACING THEM IF IT'S JUST GOING TO KEEP HAPPENING AGAIN. WHILE WAITING AT A RED LIGHT ON AN UPHILL INTERSECTION JUST LAST WEEK, I PRESSED THE GAS TO PULL THROUGH THE INTERSECTION AND BARELY ANY POWER RESULTED. I LET OFF THE GAS AND DEPRESSED IT AGAIN, AT LEAST 3 DIFFERENT TIMES, JUST TO GET THROUGH THE INTERSECTION WITHOUT IT DYING OR LAUNCHING MYSELF INTO ANOTHER CAR. IT SEEMS THIS MODEL YEAR MAY HAVE A LOT OF ELECTRICAL ISSUES, BUT I'VE HAD ALL OF THE RECALL ISSUES ADDRESSED AND I'M STILL HAVING MAJOR ISSUES THAT AREN'T CHEAP TO FIX. I'VE ALSO HAD THE EMERGENCY BRAKE INDICATOR LIGHT COME ON WITHOUT THE BRAKE BEING ENGAGED TWICE DURING THE TIME I'VE OWNED THIS VEHICLE AND THE INDICATOR GOES AWAY JUST AS QUICKLY AS IT APPEARED WITHIN A COUPLE OF WEEKS. *TR

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS TRYING TO PARK THE VEHICLE WHEN THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V353000 (VEHICLE SPEED CONTROL:CABLES). THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT THE CONTACT DID NOT RECEIVE A RESPONSE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.

I OWN 3 FORD ESCAPES AND ALL 3 HAVE SAME SAFETY ISSUE. I LEARNED ON GOOGLE THAT I AM NOT ALONE. IT IS A VERY COMMON PROBLEM. I AM TALKING ABOUT ABS TONE RING WHICH CRACKS AND CAUSES ABS TO MALFUNCTION. IT BECOMES A SERIOUS ISSUE WHEN IT HAPPENS WHILE DRIVING. INITIAL MALFUNCTION CAUSES ON-BOARD COMPUTER TO "BE CONFUSED" AND BRAKES DON'T PERFORM AS THEY SHOULD, CAUSING EXTENDED BRAKING DISTANCE. ONCE ON-BOARD COMPUTER "RECOGNIZES" THE PROBLEM ABS DASHBOARD LIGHT WILL COME ON AND THE DRIVER IS AWARE OF THE ISSUE. BROKEN ABS TONE RING WILL CAUSE ABS BRAKES TO ENGAGE ON DRY SURFACE EVEN AT THE LOWEST SPEEDS. THIS FAILURE BECOMES SERIOUS ISSUE AT THE MOMENT OF INITIAL MALFUNCTION BECAUSE THE DRIVER IS CAUGHT BY SURPRISE. PLEASE VIEW COMMENTS BY OTHERS AT THE LINK BELOW. ALL COMMENTS ARE SCREEN CAPTURES WITH ORIGINAL URL VISIBLE AT THE TOP OF EACH COMMENT. HTTP://EAGLEHORIZON.COM/TONE-RING/ IT IS A VERY COMMON PROBLEM, IT IS A SAFETY ISSUE AND I AM SURPRISED THIS IS NOT A RECALL YET. I HOPE YOU CAN TAKE APPROPRIATE ACTION. IT APPLIES TO MANY FORD VEHICLES DATING FROM 2001- PRESENT. *TR

2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE. RECALL # 12V353000. *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WERE STILL NOT AVAILABLE, EVEN THOUGH THEY WERE SUPPOSED TO AVAILABLE AS OF AUGUST 5, 2012.

ON FRIDAY AUG 31.2013 I WAS COMING UP A HILL ON SOUTH BOUND HIGHWAY 92 WHEN I ACCELERATED AND THERE WAS A DEER SO I TRIED TO SLOW DOWN AND MY BRAKES WOULDN'T WORK I AGAIN HIT THE BRAKES WENT TO THE FLOOR AND THE VEHICLE LOST CONTROL AND ACCELERATED I HIT THE DITCH NO BRAKES ALL THE WAY TO FLOOR AND THE CAR WAS STILL SPEEDING OUT OF CONTROL LIKE IT WAS DRIVING ITSELF. BRAKES *TR

I HAVE BEEN CALLING MY LOCAL DEALER TO GET MY RECALLED CAR FIXED. THE CUSTOMER SERVICE REPS HAVE TOLD ME THEY ARE UNABLE TO TELL ME IF THE DEALER HAS THE NECESSARY PART IN STOCK. I CALLED THE CORPORATE OFFICE AND WAS TOLD THEY COULDN'T HELP ME AT THAT TIME AND TO CALL BACK LATER. OBVIOUSLY, I DON'T WANT TO DRIVE MY CAR ANY MORE THAN NECESSARY AND THE NEAREST DEALER TO ME ISN'T THAT CLOSE. I AM AT MY WITS END. *TR

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 74,000. UPDATED 09/19/12*LJ UPDATED 09/19/2012 *JS

VEHICLE WAS APPROACHING INTERSECTION W/ STOP SIGN. VEHICLE WOULD NOT SLOW. DRIVER REPORTED 'NO BRAKES'. BRAKES, DISKS, WERE REPLACED 5 WEEKS PRIOR AND WERE APPARENTLY IN WORKING ORDER. SUSPICION THAT THROTTLE MAY HAVE STUCK OPEN, RESULTING IN INABILITY TO SLOW WITH BRAKES. VEHICLE WAS IN FRONTAL, T-BONE CRASH, TWO VEHICLES TOTAL LOSS WITH INJURIES. *TR

WIFE SAYS SHE OPEN THE GLASS HATCH TO PUT GROCERIES AWAY AND THE HINGE FAILED ON PASSENGER SIDE, LEAVING HER TO WRESTLE IT BACK INTO PLACE. I HAD A LOOK AND SEE THE POT METAL HINGE FAILED WHERE THE GLASS ATTACHES TO THE HINGE, WHICH IS MERELY A STUD OR BOSS FROM A THREADED BOLT. THE BOLT IS FINE, BUT IT LOOKS AS THOUGH THE TAPPED HOLE IN THE HINGE SELF DESTRUCTED WITH THREAD REMNANTS AROUND THE BOLT. $70 REPLACEMENT PART. IF ONE OF THESE LETS GO ON THE HIGHWAY, YOU COULD DROP THE GLASS ONTO THE CAR BEHIND YOU, TALK ABOUT EXCITEMENT! THIS APPARENTLY IS COMMON BASED ON A SEARCH OF GOOGLE FOR "FORD ESCAPE HATCH GLASS HINGE". *TR

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST FAILED AND THE CONTACT WAS UNABLE TO MAINTAIN DRIVING STRAIGHTFORWARD. THE STEERING WHEEL HAD TO BE TURNED APPROXIMATELY 90 DEGREES TO THE RIGHT IN ORDER TO KEEP THE VEHICLE DRIVING STRAIGHT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THE SUB FRAME WAS CORRODED AND CAUSED THE LOWER ARM CONTROL TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 91,746. UPDATED 10/16/12*LJ THE CONSUMER REFERENCED CAMPAIGN ID NUMBER: (11V030000) (FORD WINDSTAR) YEAR 1999-2003. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET RESULTING IN A LOWER CONTROL ARM SEPARATION. THIS CAUSED LOSS OF STEERING CONTROL. UPDATED 10/18/2012 *JS

AFTER DRIVING FOR APPX 19 MILES, STOPPED AT MY DESTINATION AND PUT CAR IN PARK. ENGINE STARTED RACING TO APPX 3000-4000 RPM. TAPPED GAS PEDAL TO SEE IF I COULD MAKE IT STOP, WHICH I COULDN'T (IT CONTINUED TO RACE FOR A FEW MOMENTS). AT THIS POINT I JUST TURNED IGNITION OFF. STARTED CAR BACK UP AND EVERYTHING WAS NORMAL AGAIN. *TR

MY WIFE WAS DRIVING THE ESCAPE DOWN RESIDENTIAL ROADS AROUND 24MPH AND AS SHE LET OFF OF THE ACCELERATOR IT STILL WAS ACCELERATING. SHE PUT ON THE BRAKES AND THE ENGINE STILL WANTED TO ACCELERATE BUT SHE WAS ABLE TO MAKE A TURN. AS SOON AS SHE LET OFF THE BRAKE IT STARTED ACCELERATING AGAIN WITHOUT HER DEPRESSING THE GAS PEDAL. SHE PULLED INTO OUR PARKING LOT AND THE ENGINE THROTTLE WAS STILL ON. SHE JUST DEPRESSED THE BRAKE AS MUCH AND SHE COULD AND IMMEDIATE TURNED THE CAR OFF. I LOOKED UNDER THE HOOD AND NOTICE THE CRUISE CONTROL CABLE APPEAR OUT OF PLACE. I TOOK THE CRUISE CONTROL CABLE OFF OF THE THROTTLE CABLE AND TOOK THE CAR FOR A TEST DRIVE AROUND THE BLOCK AND IT APPEARED TO BE WORKING FINE. THEN I DROVE IT LATER THAT DAY AND THE CRUISE CONTROL CABLE CAME OFF THE THROTTLE CABLE SO THE CRUISE CONTROL WOULDN'T WORK. I CAN SEE HOW IF THE CRUISE CONTROL CABLE CAME OFF THE THROTTLE CABLE IT COULD CATCH THE THROTTLE CABLE AND KEEP THE THROTTLE OPEN. *TR

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). AFTER THE REMEDY REPAIR WAS PERFORMED THE ABS WARNING INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY DETECTED THERE WAS A FAULTY ABS PUMP. THE DEALER WAS MADE AWARE OF THE DEFECT, WHOM INFORMED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 191,178.

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V353000 (ENGINE AND ENGINE COOLING) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS HOWEVER, THE DEALER REFUSED THE RECALL REPAIR AND DID NOT PROVIDE A REASON WHY. THE CONTACT NOTIFIED THE MANUFACTURER OF THE INCIDENT AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER FOR RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/12*LJ UPDATED 09/14/2012 *JS

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT WAS TRAVELING 65 MPH WHEN THE ACCELERATOR PEDAL FAILED TO RELEASE AND THE VEHICLE INCREASED ACCELERATION UNTIL A POP NOISE EMITTED FROM THE ENGINE AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 236,995.

I HAVE HAD THREE OR FOUR INCIDENTS WHEN I HIT MY BRAKES AND MY VEHICLE FELT AS IF IT WAS STILL ACCELERATING. I WONDER IF THE RECENT RECALL COULD AFFECT 4-CYLINDER VEHICLES AS WELL. *TR

THE CAR WAS PARKED AT A SHOPPING MALL, THE ENGINE STARTED SMOKING AND IT WENT INTO FLAMES BURNED ENTIRE ENGINE, INSIDE FRON T,CAR , DASHBOARD, TIRES ETC.HOOD... *TR

DRIVING THE CAR AND THE RPM WENT UP VERY QUICKLY AND THE CAR ACCELERATED. EVEN WITH FOOT OFF THE GAS PEDAL IT CONTINUED TO INCREASE SPEED. PUT THE CAR TO NEUTRAL AND PULLED TO SIDE OF ROAD RPM STAYED HIGH EVEN IN NEUTRAL. HAD CAR TOWED TO FORD DEALERSHIP AND THEY FOUND NO PROBLEM. *TR

I WAS IN ON RECALL 11S24 , AND MY BRAKE FLUID WAS LEAKING ONTO MY ABS RELAY BOX, BUT I STILL HAVE A PROBLEM WITH THE ABS BECAUSE THE HYDRAULIC PUMP MOTOR IS ALSO FAILED. THE FORD DEALER. SAID IT WOULD COST $800 TO FIX THIS PART ON THE ABS SYSTEM! THEY SAID THE RECALL WOULD NOT COVER THIS PART ON THE ABS? THE LEAKING BRAKE FLUID ALSO DAMAGED MY HYDRAULIC PUMP MOTOR AND THIS SHOULD ALSO BE REPAIRED . *TR

TO: FORD MOTOR COMPANY FROM: OWNERS DATE: 6/8/2012 PURPOSE: 2001 FORD ESCAPE ACCIDENT SUMMARY (ACCELERATOR PEDAL MALFUNCTION) DEAR FORD MOTOR COMPANY, THIS LETTER IS TO FORMALLY DOCUMENT AND NOTIFY THE FORD MOTOR COMPANY OF AN AUTOMOBILE ACCIDENT WHICH OCCURRED AS A RESULT OF AN ACCELERATOR PEDAL MALFUNCTION ON A 2001 FORD ESCAPE XLT. ACCIDENT SUMMARY: ON FRIDAY JUNE 8, 2012 AT APPROXIMATELY 1:35 PM THE ACCELERATOR PEDAL ON OUR 2001 FORD ESCAPE XLT MALFUNCTIONED WHEN IT AUTOMATICALLY ENGAGED, STUCK, AND ACCELERATED BEYOND DRIVERS DESIRED SPEED. THE DRIVER REMOVED HER FOOT FROM THE ACCELERATOR AND TAPPED THE BRAKE PEDAL WITH NO RESPONSE. THE DRIVER THEN FULLY APPLIED THE BRAKE PEDAL WITH BOTH FEET WITH NO EFFECT. THE DRIVER THEN FULLY ENGAGED THE EMERGENCY BRAKE PROVIDING SOME SPEED REDUCTION, BUT THE ENGINE CONTINUED TO FORCE THE VEHICLE FORWARD. THE DRIVER STEERED THE VEHICLE ONTO CURBS AND OBJECTS TRYING TO FIND A WAY TO SLOWDOWN THE VEHICLE. THE DRIVER, HAVING TO MAKE A QUICK AND TIMELY DECISION TO STOP THE VEHICLE AND PROTECT HERSELF AND PASSENGERS FROM HARM, SERVED INTO A CONCRETE OVERPASS EMBANKMENT IN ORDER TO BRING THE VEHICLE TO A STOP AND AVOID A POTENTIALLY MORE SEVERE ACCIDENT INVOLVING MULTIPLE PARTIES IN A HIGHLY POPULATED LOCATION. THE FRONT OF THE VEHICLE WAS HEAVILY DAMAGED (PUSHED BACK INTO THE ENGINE COMPARTMENT) AND BOTH AIRBAGS WERE FULLY DEPLOYED. THE DRIVER AND PASSENGERS, WHILE ALL WEARING SEATBELTS, SUSTAINED INJURIES FROM THE ACCIDENT AND WERE EVALUATED AND TREATED AT AN EMERGENCY ROOM. *TR

ON JUNE 7, 2012, I WAS SEVERELY INJURED IN A VEHICLE ACCIDENT AS A RESULT OF THE GEAR SHIFT MALFUNCTION IN MY 2001 FORD ESCAPE. AS I PUT MY VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPACE, THEN INTO DRIVE, THE GEAR SHIFT BROKE OFF, COMPLETELY SEPARATING FROM THE STEERING COLUMN. I WAS IN SHOCK AFTER REALIZING I WAS ACTUALLY HOLDING THE GEAR SHIFT IN MY HAND AND IT WASN'T ATTACHED TO ANYTHING. I TRIED SCREWING THE STICK BACK IN ITS PLACE AND PUTTING THE VEHICLE IN PARK. DISTRAUGHT, I GOT OUT OF THE VEHICLE TO ASK FOR HELP. BUT NO ONE WAS AROUND. WHILE REENTERING THE VEHICLE, IT BEGAN TO ROLL BACKWARD. MY LEFT FOOT SLIPPED OFF THE RUNNING BOARD AND I WAS DRAGGED ON THE PAVEMENT UNTIL THE VEHICLE HIT THE CURB. UPON IMPACT, I LOST MY GRIP ON THE STEERING WHEEL AND FELL ON MY BACK TO THE GROUND. THE DRIVERS SIDE FRONT TIRE ROLLED ONTO MY LEFT LEG AT THE KNEE PINNING ME UNDER THE VEHICLE. EMERGENCY TEAMS WERE SUMMONED AFTER MY CRIES FOR HELP WERE HEARD. THE FIRE DEPARTMENT USED THE JAWS OF LIFE TO FREE ME FROM UNDER THE VEHICLE. A SPLINT WAS APPLIED TO MY LEFT LEG. I WAS TRANSPORTED BY AMBULANCE TO THE EMERGENCY ROOM FOR TREATMENT. UNABLE TO WALK, I WAS ALSO GIVEN CRUTCHES UPON LEAVING THE HOSPITAL, TREATED BY AN ORTHOPAEDIC SURGEON AND UNDERWENT PHYSICAL THERAPY. ON JUNE 8, 2012, MY ESCAPE WAS ACCEPTED AT THE FORD DEALERSHIP FOR REPAIR. THE SERVICE REPRESENTATIVE REPORTED THAT THE PLASTIC PART ON THE GEAR SHIFT CONNECTING A CABLE TO THE TRANSMISSION HAD BROKEN. IN THE PAST, I REPORTED POPPING NOISE IN THE STEERING AND SQUEAKING WHEN TURNING WHEEL. AT THAT TIME, THE GEAR ASSEMBLY STEERING WAS REPLACED. THE POPPING NOISE IN THE STEERING COLUMN HAPPENED AGAIN SHORTLY BEFORE THE GEAR SHIFT SEPARATED FROM THE STEERING COLUMN ON JUNE 7, 2012.

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT WAS ACCELERATING FROM A TRAFFIC STOP WHEN THE ACCELERATOR PEDAL BECAME STUCK. IN ADDITION, THE ENGINE BEGAN TO REV RAPIDLY AS THE RPMS INCREASED. THE VEHICLE FAILED TO DECELERATE UNTIL THE CONTACT SHIFTED INTO NEUTRAL WITH THE BRAKES APPLIED. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION AND THE DRIVER LOOSENED THE THROTTLE BODY CABLE. THE VEHICLE WAS ABLE TO RESUME NORMALLY FOR A BRIEF MOMENT. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 11S24 CONCERNING DANGER OF VEHICLE CATCHING FIRE *TGW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 07V156000 . *JB

SUBMISSION FROM RE FORD ESCAPE 2001 SAFETY RECALL NOTICE 11S24 *TGW THE CONSUMER RECEIVED A RECALL NOTICE IN JAN 2012. THE NOTICE INDICATED SHE WOULD BE INFORMED WHEN THE PARTS REQUIRED TO COMPLETE THE SAFETY RECALL WOULD BECOME AVAILABLE, WHICH WOULDN'T BE UNTIL THE SECOND QUARTER. THE VEHICLE CAUGHT ON FIRE WHILE PARKED, WHICH WAS PRIOR TO THE RECALL, BUT WAS QUICKLY EXTINGUISHED. SHORTLY AFTER THE FIRE, THE VEHICLE WAS REPAIRED. SEVERAL MONTHS LATER, THE CONSUMER WAS PARTLY COMPENSATED BY FORD IN THE FORM OF A CHECK FOR $1900 ACCOMPANIED BY A DOCUMENT WHICH STATED BY ACCEPTING THE COMPENSATION, SHE WOULD ALSO BE SIGNING OFF ON ANY OTHER CLAIMS. THE CONSUMER ALSO STATED THE CATALYTIC CONVERTER, EXHAUST MANIFOLD, MASTER CYLINDER, WIRING HARNESS, ABS, BRAKE LINE BOOSTER, POWER STEERING RACK AND PINION, TIE RODS, INTAKE MANIFOLD AS WELL AS THE AIR BAG WERE ALL REPLACED. THE STEERING COLUMN WOULD FREEZE, THE REAR PASSENGER DOOR HANDLE FELL OFF, RENDERING THE DOOR UNSTABLE, THE COOLANT LIGHT ILLUMINATED, THE OIL PAN NEEDED TO BE REPLACED, THE AIR CONDITION STOPPED WORKING AND THE REAR SHOCK WERE LEAKING. *JB

WHILE STOPPED AT DRIVEWAY WAITING TO TURN RIGHT INTO A 2 LANE STREET, I PROCEEDED TO PRESS ON THE ACCELERATOR TO PROCEED INTO THE RIGHT TURN, WHEN TAKING MY FOOT OFF THE ACCELERATOR PEDAL TO BRAKE, THE VEHICLE CONTINUED TO ACCELERATE FORWARD CAUSING THE VEHICLE TO PROCEED ACROSS THE STREET AND IMPACTING A PARKED VEHICLE. MY VEHICLE IS A 2001 FORD ESCAPE V6. *TR

NO PRESSURE WHEN DEPRESSING BRAKE TO MAKE EMERGENCY STOP. PEDAL WENT TO FLOOR. NO PRIOR INDICATION OF ANY PROBLEM. ON INSPECTION, FRONT LEFT BRAKE HOSE HAD RUPTURED CAUSING TOTAL LOSS OF ALL BRAKING CAPABILITY. EXTREMELY LUCKY NOT TO BE GOING 70 MPH ON THE FREEWAY! STILL WAITING FOR PART FOR BRAKE CYLINDER CAP RECALL ISSUED IN JANUARY! IF NHTSA ARE GOING TO REQUIRE COMPANIES TO ISSUE RECALLS PERHAPS YOU SHOULD ALSO FOLLOW UP TO ENSURE COMPLIANCE BY WHICH I MEAN THE SATISFACTORY COMPLETION OF THE RECALL NOT SIMPLY THE ISSUING THEREOF. *TR

2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 11S24 *TGW EVEN THOUGH THE CONSUMER RECEIVED A RECALL NOTICE, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE, AND THE DEALER HAD NO IDEA WHEN THEY WOULD RECEIVE THEM. *JB

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT ONLY THE DRIVERS SIDE DOOR COULD BE UNLOCKED. THE REMAINING THREE DOORS ON THE VEHICLE HAD FAILED INSIDE AND OUT. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE.