2002 Ford Escape Body & Structure Problems

The contact owns a 2002 Ford Escape. The contact stated that while the vehicle was at the dealer, he was informed that the subframe was severely corroded. The vehicle was repaired under NHTSA campaign number 14V165000 (Structure) however, the remedy failed to fix the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 177,000.

FRAME RUSTED OUT. FORD HAS TAKEN OVER 2 WEEKS TO ATTEMPT TO FIX. I'M HAVING TO RELY ON FRIENDS AND FAMILY FOR A RIDE. NO COMMUNICATION WITHIN DEALER AND CUSTOMER

RUSTED SUBFRAME- WHILE GETTING AN OIL CHANGE I WAS TOLD THAT THE SUBFRAME WAS SO RUSTED THAT THE VEHICLE COULD NOT BE PLACED ON A LIFT. THE MECHANIC SAID IT WAS THE WORST HE HAD EVER SEEN AND THE CAR WAS UNSAFE TO DRIVE

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS COMPLETELY RUSTED. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO BRIAN BEMIS FORD (1380 DEKALB AVE, SYCAMORE, IL 60178, (815) 895-4584) TO BE DIAGNOSED AND THEY REFUSED TO RELEASE THE VEHICLE BACK TO THE CONTACT DUE TO THE DANGEROUS CONDITION OF THE RUSTED FRAME. THE DEALER STATED THAT THEY WOULD NOT CHARGE THE CONTACT A STORAGE FEE. THE CONTACT PURCHASED THE VEHICLE IN MARCH OF 2018. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *TT*JB

MY VEHICLE SHOULD BE COVERED UNDER FORD RECALL 14S02. SUB FRAME COMPLETELY RUSTED THROUGH WHILE DRIVING ENDANGERING MY FAMILY'S SAFETY. ILLINOIS, "SALT STATE". CURRENTLY AT FORD DEALERSHIP UNSAFE TO DRIVE.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR EXHAUST REPAIRS, THE TECHNICIAN NOTICED THAT THE ENGINE CRADLE AND THE LOWER PART OF THE ENGINE FRAME WERE CORRODED AND NEEDED TO BE REPLACED. THE CONTACT CALLED SUBURBAN FORD OF STERLING HEIGHTS AT (586) 268-7500 (40333 VAN DYKE, STERLING HEIGHTS, MI 48313) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS PUSHED MANUALLY, IN THE NEUTRAL POSITION, TO AN UNKNOWN PLACE OF BUSINESS. FURTHERMORE, THE CONTACT STATED THAT UPON DEPRESSING THE BRAKE PEDAL THERE WAS A SQUEALING AND CRACKING NOISE. THE WHEEL BEARING AND STRUTS WERE FAULTY ON THE VEHICLE AS STATED BY THE CONTACT. THE STEERING WHEEL MADE A LOUD SQUEAKING NOISE WHEN TURNED LEFT OR RIGHT WHILE DRIVING VARIOUS SPEEDS IN ADDITION TO THE VEHICLE FRAME BECOMING SEVERELY RUSTED UNDERNEATH. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

DRIVING ON A 45 MI/HR ROAD I HIT A MINOR BUMP (APPROX 1" RAISED ROAD ACROSS ALL LANES) DUE TO POOR ROAD MAINTENANCE. AFTER HITTING THIS BUMP THERE WAS A LOUD POPPING NOISE EVERY TIME I TURNED THE WHEEL FULLY LEFT OR RIGHT. I COULD ALSO FEEL THIS IN MY FEET UNDERNEATH THE CAR. I WAS CONCERNED AND HAD PLANS TO DRIVE IT TO THE AUTO SHOP LATER THAT DAY. WHEN TURNING LEFT OUT OF A PARKING LOT IN TOWN, HEADING TO THE SHOP, I NOTICED WHEN I WENT TO STRAIGHTEN OUT THE WHEEL THE STEERING WHEEL WAS A COMPLETE 90 DEGREES OFF FROM NORMAL ONCE I GOT THE VEHICLE GOING STRAIGHT. IT DID NOT FEEL SAFE TO DRIVE AND I HAD IT TOWED INTO THE AUTO SHOP. AFTER INSPECTION IT WAS FOUND TO BE A ROTTED OUT AND CRACKED SUB FRAME. FORD DID A RECALL ON THIS SPECIFIC PART IN 2014 DUE TO MAJOR CORROSION ISSUES WITH THE 2001-2004 MODELS. THIS VEHICLE WAS TAKEN IN FOR THE RECALL, HOWEVER, INSTEAD OF REPLACING THE PART THEY DECIDED IT WAS GOOD ENOUGH TO DRILL A HOLE IN THE CORRODED PART AND INSTALL A BRACKET ACROSS THE WHOLE SUB FRAME. I DON'T SEE HOW WEAKENING A CORRODED PART WITH A HOLE BEING DRILLED IN IT IS ANY SOLUTION. I AM NOT ALONE THINKING THIS IS A MAJOR ISSUE THAT FORD IS COMPLETELY IGNORING. IF THE SUB FRAME HAD FAILED WHEN I WAS ON THE HIGHWAY INSTEAD OF EXITING THE PARKING LOT I COULD HAVE POTENTIALLY BEEN SERIOUSLY INJURED AS THE SUB FRAME HOLDS THE WHEEL AND STEERING MECHANISM TOGETHER. FORD NEEDS TO TAKE THIS ISSUE WITH THEIR VEHICLES SERIOUSLY AS THEY ARE PUTTING PEOPLES LIVES IN DANGER.

SUB FRAME CRACKED, CORROSION. FORD IS REFUSING TO FIX THE SUB FRAME INSTEAD THEY ISSUE A SAFETY RECALL 14S02 WHICH DOES NOT REPLACE THE DAMAGE PART. ALMOST HAD ACCIDENT WITH CHILD ON BOARD, CAR WENT SIDE WAYS, STEERING CONTROL WAS LOST. HOW CAN FORD BE ALLOWED TO ISSUE A SAFETY RECALL BUT IT DOESN'T FIX THE BAD PART. RECALL 14S02 ONLY INSTALLS A METAL BAR SO THE WHEEL DOESN'T COME OFF. ONCE SUBFRAME IS ALREADY BROKEN FORD DOESN'T DO THE REPAIR. PEOPLE LIFE MATTER.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT HEARD SOMETHING FRACTURE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REINFORCEMENT CROSS-BRACE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CROSS-BRACE WAS NOT A SUFFICIENT REPAIR FOR THE CONTROL ARM CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE ATTEMPTING TO HAVE NEW CONTROL ARMS PLACED ON THE VEHICLE, THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE SUBFRAME OF THE VEHICLE WAS RUSTED AND NEEDED TO BE REPAIRED BEFORE THE CONTROL ARMS COULD BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,900. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000. UPDATED 10/13/16*LJ *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME HAD FAILED DUE TO RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CROSS BAR REINFORCEMENT WAS INSTALLED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,946.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, A STRANGE NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE BEFORE THE STEERING WHEEL SUDDENLY VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME FRACTURED DUE TO SEVERE RUSTING AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE. MA 10/2 *CN

THE FRONT PASSENGER DOOR LOCKING SYSTEM IS DEFECTIVE AND IS STUCK IN THE LOCK POSITION. UNABLE TO OPEN DOOR FROM THE OUTSIDE OR THE INSIDE OF THE CAR. THIS IS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED IN THE PAST SINCE I NOTICED NUMEROUS COMPLAINTS REGARDING THIS SAME PROBLEM ON THE INTERNET OR YOUR NHTSA WEBSITE. THE FORD DEALER SERVICE MANAGER ALSO MENTIONED TO ME THAT THIS IS A RECURRING PROBLEM THAT SHOULD HAVE BEEN ADDRESSED IN THE PAST BY FORD. SERVICE FEE IS $500 IF THE REPAIRMAN IS ABLE TO OPEN THE DOOR WITHOUT BREAKING IT AS SOMETIMES IT DOES BREAK CAUSING AN EVEN MORE EXPENSIVE REPAIR. THIS IS AN EXPENSIVE REPAIR JOB FOR A JAMMED LOCKING MECHANISM THAT SHOULD EASILY BE WORKING PROPERLY. GOD FORBID I AM INVOLVED IN A CAR ACCIDENT AND MY WIFE, OTHER FRONT PASSENGER OR MYSELF IS UNABLE TO OPEN THE DOOR IN CASE OF AN EMERGENCY. THIS IS A MAJOR INCONVENIENCE AS ANY PASSENGER THAT WANTS TO SIT IN THE FRONT HAS TO LEAP THROUGH THE DRIVER DOOR TO SIT IN THE FRONT. MY WIFE IS THE ORIGINAL OWNER OF THIS CAR AND IT CURRENTLY HAS 130,000 MILES. ALL CAR DOORS SHOULD BE ABLE TO WORK WITHOUT JAMMING AS THIS OBVIOUSLY POSES A SAFETY ISSUE. WHY NHTSA HAS NEVER BOTHERED TO ESCALATE THIS PROBLEM TO A RECALL IS BEYOND ME WHEN THERE ARE OTHER FORD ESCAPE OWNERS WITH THE SAME SAFETY PROBLEM? PLEASE ADVICE, THANKS.

2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION AND LARGE CRACK IN THE ENGINE CRADLE/ SUBFRAME. *SMD THE CONSUMER STATED THE STEERING WENT TO THE LEFT APPROXIMATELY 15 DEGREES WHILE DRIVING STRAIGHT DOWN THE ROAD. THE SENT IN RECALL NOTICE # 14V165000. ACCORDING TO FORD, THE VEHICLE DID NOT HAVE COMPLETE SEPARATION OF THE LOWER CONTROL ARM. *JB

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE CROSS-BRACE FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V165000 (STRUCTURE) BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE SUB FRAME AND THE CONTROL ARM NEEDED TO BE REPLACED. IN ADDITION, THE MECHANIC ADVISED THAT THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE UNDERBODY FRAMING AND THE CROSS MEMBER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSTALLED A NEWLY DESIGNED REINFORCEMENT; HOWEVER, THE FRAME AND THE CROSS MEMBER WERE RUSTED AND NOT COVERED UNDER THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000. THE VIN WAS NOT AVAILABLE.

VINYL DOOR PANEL OF FRONT PASSENGER DOOR PEALED OFF. *TR