2013 Ford Escape Complaint Log

GOT A RECALL NOTICE FOR 14S17 CALLED CROWELL MOTOR CO SOUTH BOSTON VA SERVICE DEPT. ADVISED THEY WERE WAITING ON PARTS FROM FORD TO DO THE WORK BUT THAT THERE WAS ALSO ANOTHER RECALL 14V-597 ON THE VEHICLE AS WELL AND THAT FORD HAD NOT SENT ANY OF THE PARTS TO DO THE WORK. CALLED AGAIN ON 10-24-2014 WAS TOLD THE SAME CROWELL CALLED ME ON 11-03-2014 AND STATED THEY WOULD CALL ME WHEN THE PARTS ARRIVED. THEY SEEM TO BE DOING ALL THEY CAN BUT CAN ONLY FIX THE VEHICLE WHEN FORD SENDS THE PARTS TO THE DEALERS. MY PROBLEM WHY SEND OUT RECALL NOTICES IF THE PARTS ARE NOT AVAILABLE AS GET PEOPLE SCARED TO DRIVE THE VEHICLE AS WE ARE THAT I PAID 33000.00 FOR. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE HESITATED AND THE FRONT PASSENGER AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V495000 (ENGINE) AND STATED THAT THE RECALL EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,410.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE COOLANT LOW AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THERE WAS A POSSIBLE RESERVOIR LEAK. THE CONTACT SMELLED A BURNING OIL ODOR COMING FROM THE ENGINE AND THE VEHICLE STALLED AND SHUT OFF. THE CONTACT TOOK THE VEHICLE TO MONTROSE FORD-LINCOLN (LOCATED AT 2480 W STATE ST, ALLIANCE, OH 44601, 330-823-1128) WHERE IT WAS DETERMINED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE WATER PUMP ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V431000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER PROVIDED CASE NUMBERS: 17515194 AND 25220147. THE CONTACT WAS INFORMED THAT SHE WOULD BE HEARING FROM SOMEONE AT FORD; HOWEVER, SHE HAD NOT RECEIVED A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NUMEROUS FAULTS WITH RADIO AND SYNC SYSTEM. THE RADIO WILL COME ON BY ITSELF AND WILL NOT SHUT OFF. THIS USUALLY OCCURS WHEN A CELL PHONE IS IN USE AND CONNECTS OR DISCONNECTS VIA BLUETOOTH WHEN THE CAR IS STARTED OR TURNED OFF. THE RADIO WILL NOT TURN OFF EVEN AFTER THE ENGINE IS TURNED OFF AND THE DOORS ARE OPENED, AND REMAIN ON EVEN IF I LOCK THE CAR. I WENT INSIDE A STORE NOT HAVING LEFT ANY RADIO ON OR ANYTHING, CAME OUT AND HE BATTERY WAS DEAD. I GOT A JUMP START AND THE RADIO CAME ON WHEN THE CAR STARTED FROM BEING JUMPED. EVIDENTLY SYNC TURNED ON THE RADIO. THIS HAS CAUSED ME TO BE LEFT WITH A DEAD BATTERY ON TWO OCCASIONS. I AM TAKING IT TO THE DEALER ON MONDAY, THIS IS A SATURDAY EVENING. *TR

I AM NOR SURE IF THIS IS A SAFETY ISSUE, BUT THIS VEHICLE HAS 3 MEMORY SEAT SETTINGS. THE PROBLEM IS IT CONTINUALLY LOOSES THE MEMORY SETTINGS. I AM CONCERNED BECAUSE I HAVE BROUGHT IT TO FORD SEVERAL TIMES AND THEY CAN'T FIND A PROBLEM. I AM NOT SURE IF THIS THING CAN RESET, MOVE OR DO SOMETHING ELSE AS I AM DRIVING. MY VEHICLE IS JUST NOW OUT OF WARRANTY, BUT THIS PROBLEM STARTED SEVERAL MONTHS AGO AND HAS BEEN BROUGHT TO FORD'S ATTENTION WHILE STILL IN WARRANTY. TO CLARIFY, I AM A BIG FORD FAN, I LOVE THIS VEHICLE AND THE FORD DEALERSHIP I FREQUENT IS VERY PROFESSIONAL AND TREATS ME WITH THE UTMOST RESPECT. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) WAS RECEIVED IN OCTOBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE AND ENGINE MALFUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT AND REAR DOORS APPEARED TO BE PUSHED OUT FROM THE VEHICLE. IN ADDITION, THE REAR DOOR HATCH FRACTURED AND DETACHED AND THE BATTERY DIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY, THE HATCH HANDLE NEEDED TO BE SOLDERED BACK ON, AND WEATHER STRIPPING NEEDED TO BE ADDED TO THE DOORS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V495000 (ELECTRICAL SYSTEM), 14V597000 (AIR BAGS, SEAT BELTS), AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. PARTS DISTRIBUTION DISCONNECT.

I HAD A TIRE REPAIR FOR A NAIL IN AUG AT THE DEALERSHIP. SEPT 20TH RAN OVER A ROCK~ 8-10 IN ON THE DIRT ROAD AND SUSTAINED A FLAT TIRE. I HAD THE CAR TOED. SPARE APPLIED, BOUGHT 2 NEW FRONT TIRES AND WAS TOLD THAT THE LEFT REAR SHOCK WAS TOTALLY TORN OFF NEAR THE TOP, THIS WORK WAS DONE AT BELLE TIRE WHO ADVISED ME TO TAKE TO THE DEALERSHIP AS IT APPEARED TO HAVE FROZEN UP TO HAVE CAUSED THAT MUCH DAMAGE AND SHOULD BE UNDER MY WARRANTY. ALSO, I HAD NOT BEEN IN ANY ACCIDENTS. FORD TOLD ME THAT THE TECHNICIAN DID NOT FEEL THAT IT WAS DEFECTIVE. READING THAT THERE HAVE BEEN PROBLEMS WITH REAR SUSPENSION MOUNTS I QUESTION WHETHER THE MOUNT PROBLEM COULD HAVE CONTRIBUTED TO THE SHOCK BRAKING. *TR

EXCESSIVE REAR BRAKE WEAR RESULTING IN NEED FOR NEW ROTORS AND PADS AT LESS THAN 20K MILES. OWNER HAS COMPLAINED TO DEALER AT THAT TIME AND WAS TOLD SYSTEM WAS OK. BY 30K MILES REAR BRAKES HAD TO BE REPLACED DUE TO SEVERE SCORING OF ROTORS AND PADS WORN THROUGH. VEHICLE IS DRIVEN SAFELY: NOT CHARGING STOP SIGNS, BACKING OFF FOR STALE GREEN LIGHTS, ETC. VERY LITTLE BRAKE USAGE TO SLOW DOWN IN THIS VEHICLE. REAR ROTORS AND PADS HAVE BEEN REPLACE AND IT WAS FOUND THAT VERY LITTLE TO NO LUBE WAS FOUND ON THE CALIPER PINS. FRONTS HAVE BEEN INSPECTED AND ARE NOT GOING TO NEED ATTENTION FOR MANY MORE MILES. IT APPEARS THAT THE BALANCE BETWEEN STOPPING BETWEEN THE FRONT AND REAR BRAKES MAY BE A DESIGN PROBLEM. REAR ROTOR DIAMETER TO FRONT ROTOR DIAMETER IS 300MM TO 330MM WHICH MAY BE TOO LITTLE SWEPT AREA VERSUS INADEQUATE FRONT PRESSURE. FRONT PADS WILL BE REPLACED TO ESTABLISH A NEW BASELINE FOR COMPARISON. FORD WAS NOTIFIED VIA PHONE AND EMAIL TO LITTLE OR NO SATISFACTION. I'M SURPRISED THAT A FORMERLY RESPONSIVE COMPANY HAS GOTTEN SO FAR BEHIND IN CUSTOMER COMPLAINT HANDLING. CHECKING THE WEB, NUMEROUS INSTANCES OF THIS TYPE OF PERFORMANCE HAVE BEEN FOUND. IT IS MY OPINION THAT A "CONCERN" SHOULD BE OPENED IMMEDIATELY. EVEN MY SELLING DEALER IS UNRESPONSIVE, YET FORD PERSONNEL COULD NOT SUGGEST AN ALTERNATIVE DEALER NOR SHARE DEALER RATINGS WITH THEIR CUSTOMER. THIS VEHICLE HAS BEEN PLAGUED BY NUMEROUS RECALLS ALREADY AND THERE ARE YET TWO MORE TO BE PROCESSED. A LOT OF GOOD AN EXTENDED WARRANTY DOES ONE! HELP PLEASE.

ENGINE FAULT SERVICE NOW MESSAGE DISPLAYS ON INFORMATION CENTER. DEALER SAYS TO TURN OFF CAR, OPEN DOOR, CLOSE DOOR, COUNT TO 10, TURN CAR BACK ON AND MESSAGE IS GONE. MESSAGE REPEATED 2 DAYS LATER. *TR

MILEAGE ABOVE IS FROM INCIDENT IN 2/15, OCCURRED FIRST TIME AT OR ABOUT 9/14, AND OCCURRED AGAIN 3/15. ON EACH OCCASION THE CAR STOPPED ACCELERATING. ON THE 3/15 OCCASION I WAS TRAVELING ABOUT 45 MPH ON A 4 LANE ROAD....WHEN THIS OCCURS I AM ON THE GAS PEDAL....NOT THE BRAKE PEDAL AS I AM TRYING TO MOVE THE VEHICLE FORWARD. I WAS TERRIFIED TO BE STRUCK FROM BEHIND AND WATCHED AS TRAFFIC WAS COMING TOWARDS ME. EACH OCCURRENCE HAD A DIFFERENT REPAIR BECAUSE DIAGNOSTIC CODE WAS DIFFERENT. I DO NOT FEEL SAFE IN THIS VEHICLE. I HAVE CONTACTED FORD MOTOR COMPANY.....FOR THIS ISSUE AS WELL AS NUMEROUS OTHER ISSUES. I WANT TO FEEL SAFE AND NOT FEAR FUTURE PROBLEMS. I CAN PROVIDE MORE INFORMATION/AND OR COMPLAINTS BUT AS I AM NOT THAT KNOWLEDGEABLE ABOUT CARS, I TRUST THAT YOU WILL SEE ALL ISSUES THROUGH MY VIN NUMBER PROVIDED. ONE QUESTION I HAVE IS ABOUT THE DIAGNOSTIC CODES AND THEIR ACCURACY? *TR

CPSC: I1490148A. 2003 FORD ESCAPE. CONSUMER STATED THAT THE CAR HAS A FAILURE OF THE FORWARD SUBFRAME ASSEMBLY THAT CARRIES THE WHEEL JOINTS AND STEERING ARMS. *LN THE CONSUMER STATED THE RECALL WAS INTENDED TO INSTALL A CROSS-BRACE ON THE CONTROL ARM ATTACHMENT SO THAT IF THE SUBFRAME FAILED, THERE WOULD BE LESS OF A TENDENCY FOR MAJOR STEERING FAILURE. THE CONSUMER HAD THE BRACE INSTALLED IN JUNE 2014. ON SEPTEMBER 6, 2014, THE SUB FRAME FAILED WHILE HE WAS TURNING A CORNER AND HE WAS UNABLE TO STEER THE VEHICLE. FORTUNATELY, HE WAS ONLY GOING ABOUT 5-10 MPH. THE CONSUMER REFERENCED RECALL # 14V165000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING REGULAR MAINTENANCE PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE HEAT SHIELD THAT GUARDED THE CATALYTIC CONVERTER DETACHED. THE CONTACT MENTIONED THAT HE WAS CONCERNED THAT THE VEHICLE MAY CATCH ON FIRE DUE TO THE FAILURE. AS A RESULT, THE PRIVATE MECHANIC STATED THAT THE HEAT SHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,800. UPDATED 11/20/14*CN UPDATED 8/13/2015 *JS

WHILE TRAVELING DOWN A HIGHWAY AT APPROXIMATELY 50 MPH, OUR VEHICLE SUDDENLY LOST POWER, RED LIGHTS CAME ON THE DASHBOARD, VEHICLE CONTINUED RUNNING BUT GAS PEDAL DID NOT RESPOND. COASTED TO A STOP ALONG SHOULDER, TURNED VEHICLE OFF, WAITED A COUPLE OF MINUTES, RESTARTED WITHOUT INCIDENT. 12 VOLT PLUGS REMAINED OFF. CALLED FORD DEALERSHIP TODAY. THEY SAY THIS ISSUE WILL BE COVERED IN ANOTHER RECALL FROM FORD, HAS TO DO WITH THE ELECTRICAL WIRING HARNESS WHICH SHORTS OUT, HOWEVER REPLACEMENT PART NOT AVAILABLE AT THIS TIME. HAD WE BEEN ON THE FREEWAY IN SEATTLE AS WE WERE EARLIER IN THE DAY, THIS WOULD HAVE CAUSED A REAR END ACCIDENT FOR SURE. WE FEEL FORD HAS LEFT US WITH AN UNDEPENDABLE VEHICLE, SEVERAL RECALLS ALREADY AND NOW THIS VERY SERIOUS SAFETY ISSUE. WE NO LONGER FEEL WE CAN TRAVEL SAFELY IN THIS VEHICLE EVEN AFTER THIS NEXT RECALL IS REPAIRED. QUALITY CONTROL IS DEFINITELY ABSENT, WHO KNOWS WHAT ELSE WILL BE RECALLED AT THIS RATE. *TR

MY 2013 FORD ESCAPE SEL IS EQUIPPED WITH AN INTELLIGENT KEY SYSTEM. THIS KEY ALLOWS THE DRIVER TO UNLOCK THE CAR BY SIMPLY TOUCHING THE DOOR HANDLE. THE SYSTEM ALSO INCLUDES A FEATURE THAT PREVENTS THE DOORS FROM LOCKING OR UNLOCKS THE DOORS IMMEDIATELY IF KEYS ARE LEFT INSIDE THE CAR WITHOUT A DRIVER OR PASSENGER PRESENT. THE CAR ALSO INCLUDES A AUTO-LOCKING FEATURE THAT IS SUPPOSED TO LOCK ALL DOORS ONLY WHEN THE CAR IS IN DRIVE AND BEGINS MOVING ABOVE 5 MPH. ON THREE OCCASIONS, INCLUDING THE LAST (7/22/2015) THIS SYSTEM HAS MALFUNCTIONED TO SUCH A DEGREE THAT ITS BEHAVIOR WAS THE EXACT OPPOSITE OF ITS INTENDED DESIGN. ON TWO OCCASIONS INVOLVING MY WIFE, WHO NATURALLY CARRIES THE KEYS IN HER PURSE. SHE HAS GOTTEN OUT OF THE CAR OR LOADED THE CAR FROM THE PASSENGER SIDE AND CLOSED THE DOOR WITHOUT LOCKING THE CAR MANUALLY. HER KEYS REMAINED IN HER BAG ON THE PASSENGER SIDE, WHILE SHE WALKED AROUND THE CAR TO RETRIEVE THEM OR TO ENTER THE DRIVERS SIDE. ON THESE OCCASIONS THE CAR HAS LOCKED ITSELF WITH THE KEYS INSIDE AS SOON AS SHE CLOSED THE DOOR AND SHE COULD NOT GET INTO THE CAR. THE FIRST TIME A WINDOW HAD TO BE BROKEN TO REGAIN ACCESS, THE SECOND THE DOOR WAS OPENED BY A LOCKSMITH. THE LAST TIME WE WERE AT A RESTAURANT I HAD A KEY IN MY SHIRT POCKET AND MY WIFE HAD HERS IN HER PURSE, WE GOT OUT TO SPEAK WITH FRIENDS BEFORE WE WENT IN. WHEN MY WIFE TURNED TO GET HER PURSE THE DOORS WERE LOCKED AND WOULD NOT UNLOCK, I WALKED OVER TO OPEN THE DOOR THERE WAS NO RESPONSE FROM ANY DOOR, PULLED THE KEY FROM MY POCKET AND PRESSED THE UNLOCK BUTTON NO RESPONSE, PUSHED IT TWO MORE TIMES BEFORE THE DRIVERS DOOR UNLOCKED. ALL OF THESE HAPPENED IN TEMPERATURES ABOVE 97 THERE ARE TWO MAJOR FAILINGS OCCURRING. IF YOU GET OUT OF THE CAR WITHOUT THE KEYS AND CLOSE THE DOOR, IT CAN LOCK ITSELF. MAYBE WITH A CHILD INSIDE. FORD CANNOT REPLICATE THIS INTERMITTENT PROBLEM.

TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD

IN AUGUST 2014, JANUARY 2015, FEBRUARY 2015, AND MARCH 2015 MY VEHICLE WENT INTO "FAILSAFE" MODE DUE TO AN OVERHEATING ENGINE, AMONG OTHER PROBLEMS. THE VEHICLE WAS TOWED EACH TIME TO THE FORD DEALER'S SERVICE CENTER WHERE THE LEASE ORIGINATED. FAILSAFE MODE CUTS POWER TO THE BRAIN OF THE VEHICLE WHICH SHUTS DOWN THE ENGINE TO "SAFELY" STOP THE VEHICLE SO THE CAR DOESN'T LIGHT ITSELF ON FIRE. THE CAR LITERALLY GOES FROM 60 TO 0 IN A MATTER OF MINUTES. ANY TIME THE VEHICLE HAS GONE INTO FAILSAFE MODE I HAVE BEEN TERRIFIED OF CAUSING AN ACCIDENT OR GETTING REARENDED. THE CAR HAS BEEN IN AND OUT OF THE FORD SERVICE CENTER AND PEP BOYS FOR REPETITIVE ENGINE ISSUES, COOLANT SYSTEM ISSUES, TRANSMISSION ISSUES, COMPUTER SYSTEM ISSUES, ETC. THERE ARE 9 RECALLS ON THE CAR THUS FAR, 8 OF THEM HAVE BEEN FIXED - THE AIRBAG RECALL DOES NOT APPLY TO MY VEHICLE BECAUSE THE AIRBAG LIGHT IS NOT ON. MY CAR HAS SPENT A TOTAL OF 28 DAYS IN THE SHOP SINCE IT WAS LEASED IN 2013 FOR REPEAT REPAIRS. I TRIED SEVERAL TIMES TO HAVE FORD BUY BACK THE REMAINDER OF THE LEASE BUT WAS DENIED BECAUSE THE ISSUES DID NOT TAKE PLACE WITHIN THE FIRST 18,000 MILES OF THE LEASE. I ALSO FILED FOR NEW YORK STATE LEMON LAW AND WAS DENIED FOR THE SAME REASON. I WAS FORCED TO ROLL THE REMAINING 9 PAYMENTS ($4,044) INTO A NEW LEASE FOR A 2015 FORD ESCAPE ON 3/9/15 BECAUSE THE 2013 ESCAPE WAS UNPREDICTABLE AND PROBLEMATIC - IT WAS NOT SAFE TO BE ON THE ROAD. THE ENGINE OVERHEATED APPROXIMATELY EVERY 6 DAYS FOR TWO MONTHS AND IT WAS DEEMED "UNREPAIRABLE" BY THE MECHANIC BUT CORPORATE STILL REFUSED TO BUY BACK THE LEASE. SPEAKING OF CORPORATE - I WAS TREATED TERRIBLY BY THE REGIONAL CUSTOMER SERVICE MANAGER. SHE SCREENED HER PHONE CALLS AND REFUSED TO CALL ME BACK UNLESS I ASKED FOR A SUPERVISOR. SHE SPOKE TO ME LIKE SHE WAS PUNISHING HER 5 YEAR OLD CHILD AND HER FAVORITE WORD WAS "NO." *TR

MY VEHICLE WAS HESITATING ACTING LIKE IT WASN'T GETTING POWER AND THEN IT WOULD AND THEN IT WOULDN'T AT WHICH TIME THE CHECK ENGINE LIGHT WAS ON BUT THE SYNC ON THE VEHICLE WAS SHOWING ALL SYSTEMS ARE NORMAL. WE TOOK OUR VEHICLE TO A DEALERSHIP WHERE WE FOUND THERE WAS A RECALL THAT COULD DO THESE THINGS. HOW EVER THEY CANNOT FIX OR GUARANTEE THIS IS THE PROBLEM SINCE FORD CORPORATE HAS NOT TOLD THEM HOW TO CHECK THIS OR FIX IT. FORD DEALERSHIP. INFORMED US THERE HAS BEEN NO FATALITIES FROM THIS YET SO WE SHOULD BE OK TO TAKE THE CAR UNTIL THEY GET THIS INFORMATION OUT TO DEALERSHIPS SOMETIME IN LATE SEPTEMBER. THE FORD CORPORATE SAYS UNLESS THE DEALERSHIP FINDS IT UNSAFE THEN THEY WOULD FIGURE SOMETHING OUT. THE DEALERSHIP SAYS WITHOUT KNOWING WHAT TO CHECK THEY CANT SAY WHETHER IT IS SAFE OR UNSAFE. IF YOUR CAR CAN STALL AND POSSIBLY CAUSE AN ACCIDENT AS THEY SAY IN THE RECALL THAT SOUNDS PRETTY UNSAFE. OUR CAR IS NOW SITTING AT A DEALERSHIP BECAUSE NOBODY WILL FIX OR GUARANTEE THE SAFETY WITH THE RECALL BUT NO WAY TO GET IT FIXED. *TR

WHILE DRIVING VEHICLE TURNS OFF/ENGINE DIES AT ANY SPEED WITHOUT WARNING. IT HAS HAPPEN 6 TIMES. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

VEHICLE LOSES POWER (CHECK ENGINE, SERVICE ENGINE, AND BATTERY LIGHTS ILLUMINATED) WHILE DRIVING. BATTERY HAS BEEN CHANGED OUT BY THE DEALERSHIP, BUT THE PROBLEM CONTINUES ON A DAILY BASIS. SOMETIMES THE VEHICLE RESTARTS, BUT THE MAJORITY OF THE TIME, I HAVE TO GET THE VEHICLE JUMPED OFF. I HAVE LOST POWER ON THE HIGHWAY AS WELL ON BUSY URBAN STREETS. THE DEALERSHIP REFUSES TO ACKNOWLEDGE THAT THERE IS A SERIOUS ISSUE. *TR

I BUY FORD ESCAPE 2013,SE ECOBOOST 1,6 IN FEBRUARY 2013.PAY $ 29,00,BRAND NEW.AFTER 10 MONTHS SEND ME RECALL NOTICE(13V583,14V-239,14V-237,14V164000) AFTER RECALL VALUE FOR MY CAR DROP DOWN 50%.WHO REFUND MY .AFTER FIX MY CAR ,MY CAR ,NO NOW CAR,THIS IS FIXED CAR.WHO AGREE FOR SELL WITH NO GOOD CONDITION CAR. *TR

BACK IN AUG. 2014 I GOT A RECALL - 14S17 OCT. 2014 GOT A RECALL - 14S21 I HAVE BEEN CALLING OUR FORD DEALER EACH MONTH AND THEY STILL DON'T HAVE THE PARTS. SO I CONTINUE TO GET A CARD FROM FORD REMINDING ME OF THE RECALL AND TO CONTACT THE FORD DEALER TODAY. WELL THEN, WHY DON'T THE FORD DEALERS HAVE THE PARTS. *JS

I HAVE MEDICAL CONDITION IN FLORIDA.MY CAR IS REGISTRATION IN CALIFORNIA.MY MEDICAL CONDITION IN NOT READY ,NADER FEW MONTH.I WANT FIX MY RECALL IN FLORIDA.PLEASE SEND MY DEALER ADDRESS IN FLORIDA 33418. PLEASE HELP MY! THANK YOU! *TR

THE ENGINE HAD BEEN IDLEING A LITTLE ROUGH AND STALLED AT A STOP LIGHT. IT RESTARTED AND THEN IT WOULD IDLE ROUGH AND LIKE IT WAS GOING TO STALL AGAIN. IT HAS STALLED A TOTAL OF 3 TIMES IN THE LAST 3 DAYS AND IS IDLEING ROUGH. FORD DEALER SERVICE DEPT. NOT OPEN TO GET LOOKED AT. THIS IS OUT OF THE BLUE AND WHEN I RAN AN ENGINE DIAGNOSTIC IT CAME BACK NORMAL. I DONT TRUST THIS CAR NOW AND AM IN THE PROCESS OF TRYING TO TRADE IT FOR A NEW TOYOTA, BUT I AM NOT SURE I WILL BE ABLE TO GET RID OF THIS VEHICLE. I SEE FORD HAS HAD SEVERAL ISSUES WITH THIS AND SO FAR THEY CANT FIND ANYTHING WRONG. *TR

MY 2013 FORD ESCAPE SE IS HAVING A CONTINUOUS PROBLEM WITH THE AIRBAG LIGHT. THE AIRBAG WARNING LIGHT WILL ILLUMINATE IN THE INSTRUMENT PANEL AND STAY ON WHILE I AM DRIVING. THIS HAPPENS INTERMITTENTLY AND IS DIFFICULT TO PREDICT. A VEHICLE HEALTH REPORT STATE THAT THERE IS A FAILURE IN THE OVERALL RESTRAINT SYSTEM THAT MUST BE FIXED IMMEDIATELY. STONEHAM FORD AND FORD CORPORATE HAS INDICATED THAT THEY WILL NOT ADDRESS THE PROBLEM UNLESS THE LIGHT IS ACTUALLY ON WHILE IT IS IN THE DEALERSHIP. I AM CURRENTLY CONSIDERING LEGAL OPTIONS RIGHT NOW FOR BREACH OF WARRANTY. *TR

ON 7/30/214 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. I WAS ON A TRIP TO PENNSYLVANIA ON 8/19/2014 TAKEN TO MULLINAX FORD, 2317 S.R. 44, NEW SMYRNA BEACH, FL 32168 (866) 511-8666. NO CODES AND THEY COULD NOT DUPLICATE MALFUNCTION. AFTER A FEW DAYS CAR WAS RETURNED TO ME. ON 9/7/2014 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. ENGINE RESTARTED NO CHECK ENGINE LIGHT(MIL). ON 9/15/2014 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. ENGINE RESTARTED NO CHECK ENGINE LIGHT(MIL). ON 9/16/2014, TODAY, TAKEN TO MULLINAX FORD, 2317 S.R. 44, NEW SMYRNA BEACH, FL 32168 (866) 511-8666. CURRENTLY IN SHOP. CONTACTED FORD MOTOR COMPANY 9/16/2014, TODAY, THEY CREATED A CASE NUMBER [XXX]. STATED THAT FORD RECALL 14S17 WAS NOT APPLICABLE SINCE MY VIN INDICATES 4/19/2013 BUILD DATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED COMING TO A STOP SUDDENLY THE CONTACT FOOT SLIPPED OFF OF THE BRAKE PEDAL CAUSING HIM TO MOVE FORWARD. THE CONTACT FELT THE PEDAL WAS TOO SMALL. THE BOTH DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,800. UPDATED 8/28/14*CN UPDATED 09/17/2014*JS

WHILE DRIVING THE ENGINE FAULT LIGHT CAME ON. THE CAR BEGAN TO LURCH WHEN CHANGING GEARS ALMOST CAUSING AN ACCIDENT. ONCE CAR TURNED OFF AND TURNED BACK ON THE FAULT CLEARED AND THE ENGINE RAN SMOOTH. TOOK THE CAR TO THE FORD STORE SAN LEANDRO (CA). LIKE THE SIMILAR COMPLAINTS ON THIS WEBSITE THEY COULD NOT FIND RECORD ON THE CAR'S COMPUTER AND COULD NOT REPLICATE THE PROBLEM. THEREFORE I GO AWAY VERY CONCERNED ABOUT MY SAFETY AND FUTURE OCCURRENCES OF THE SAME EVENT. FROM THIS WEBSITE I SEE LOTS OF COMPLAINTS. WHEN WILL FORD DO SOMETHING TO RECTIFY. HOW MANY PEOPLE ARE GOING TO HAVE TO BE INJURED OR DIE TO GET THEM WORKING ON RESOLVING THIS ISSUE? *TR

IN ORDER TO PARK IN THE SINGLE BAY OF OUR THREE CAR SIDE ENTRY ATTACHED GARAGE, YOU HAVE TO PULL UP TO THE POST BETWEEN THE DOUBLE AND SINGLE BAYS, BACK UP AND PULL FORWARD. AFTER PULLING TO ABOUT ONE FOOT FROM THE GARAGE SUPPORT POST AND BRINGING THE VEHICLE TO A COMPLETE STOP, I ATTEMPTED TO SHIFT FROM DRIVE TO REVERSE. THE ESCAPE SUDDENLY ACCELERATED INTO THE POST AND OUR EXPEDITION PARKED IN THE RIGHT HAND SIDE OF THE DOUBLE BAY. IT FELT LIKE I HAD BEEN SLAMMED INTO FROM BEHIND. WITH THE ENGINE RACING I WAS ABLE TO USE THE START/STOP BUTTON TO STOP THE ENGINE. THE POST WAS DRIVEN OVER THREE FEET INTO THE GARAGE AND THE EXPEDITION WAS HIT WITH SO MUCH FORCE THAT IT JUMPED ABOUT AN INCH ONTO THE CEMENT CURB IN FRONT OF THE GARAGE. HITTING THE EXPEDITION PREVENTED THE GARAGE POST (WOOD AND BRICK) FROM TOTALLY COLLAPSING. THE ESCAPE HAS THE 1.6L ECO-BOOST ENGINE AND WAS PURCHASED IN OCT. 2012. IT HAS BEEN DRIVEN ONLY 5,904 MILES. AT 5,672 MILES THE DEALERSHIP HAD THE VEHICLE FOR THREE DAYS FOR THREE RECALLS 13S12, 14S04 AND 14S03. *TR

MAY 26, 2014 BEGAN A FORD RECALL OF "CERTAIN MODELS" 2013 ESCAPE FOR RESTRAINT CONTROL MODULE DEFECT-IT REQUIRED REPLACEMENT OF THE RCM (FORD #14S04, NHTSA #14V237000). I DID NOT RECEIVE A NOTIFICATION. APPARENTLY I DON'T OWN THE "CERTAIN MODEL". JULY 19, 2014 THE "AIR BAG SYSTEM WARNING LIGHT" ILLUMINATED AND STAYED ON. JULY 22 DEALERSHIP SAYS RCM NEEDS REPLACEMENT. IS DEFECT NOT ONLY IN THE "CERTAIN MODELS" CLAIMED IN MAY RECALL? LUCKILY, ALTHO PAST THE 36,000 MILE BASIC WARRANTY AND THAT IT WAS NOT INCLUDED IN THE MAY RECALL FOR THIS PROBLEM, IT IS COVERED BY A "RESTRAINT WARRANTY". PHEW...BUT, THEY CAN'T FIND THE PART ANYWHERE IN THE COUNTRY. FORD SAYS MAYBE THEY CAN SHIP ONE BY EARLY TO MID AUGUST. MY CAR IS UNSAFE AND STAYS AT THE DEALERSHIP UNTIL THE PART IS RECEIVED. LUCKILY THE DEALERSHIP WILL PROVIDE ME A LOANER AT NO CHARGE. BOTTOM LINE: REALLY FORD?? SERIOUSLY?? YOU RECALL A PROBLEM AND INVOLVE ONLY CERTAIN CARS BUT IT IS APPARENTLY A PROBLEM IN OTHER...VERSIONS OF THE MODEL? I WISH I HAD READ THIS INFORMATION BEFORE I BOUGHT; I WOULD NOT HAVE BOUGHT THE ESCAPE. I AM PETRIFIED THE ENGINE STALLING, FIRES ETC.SEEN NUMEROUS TIMES IN THE COMPLAINTS ON THIS SITE WILL AT SOME POINT OCCUR. ONCE REPAIRED I'M TRADING IT. 2013 ESCAPE=10 RECALLS, 39 SERVICE BULLETINS, 210 COMPLAINTS. 2013 NISSAN ROGUE= 0 RECALLS, 8 BULLETINS, 24 COMPLAINTS. HONDA CRV=1 RECALL, 9 BULLETINS, 76 COMPLAINTS. YOU DO THE MATH. DON'T JUDGE A BOOK BY ITS COVER; THE ESCAPE IS VERY STYLISH BUT INSIDE HIDES TOO MANY PROBLEMS FROM NUISANCE TO SAFETY HAZARDS. NOT WORTH IT. TOO ADD TO THE CARTOON, THE LIFT GATE HANDLE BROKE-AWAY FROM THE BODY AT 36,086 MILES. HAHAHA, COST ME $50 TO FIX (SEE SERVICE BULLETIN # TSB-14-0012). ONE DAY EARLIER IT WOULD HAVE BEEN A WARRANTY REPAIR. WHAT A JOKE. THANKFULLY AT LEAST I SEEM TO HAVE FOUND A GREAT DEALERSHIP & SERVICE DEPARTMENT. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING SPLICE KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND STALLED. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS TURNED OFF, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POPPED OFF COOLANT HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 31,000.

IN 2 WEEKS MY 2013 FORD ESCAPE HAS STOPPED RUNNING. THE FIRST TIME I WAS AT A COMPLETE STOP. THE SECOND TIME I WAS SLOWING DOWN FOR A STOP SIGN AND THE ENGINE CUT OFF AGAIN. BOTH TIME THE CAR RESTARTED. IT WAS TAKEN TO THE DEALER BOTH TIMES AND THEY CAN FINE NOTHING WRONG. I AM VERY CONCERNED THAT IT WILL HAPPEN WHEN I AM DRIVING AND SOMEONE WILL RUN INTO ME. *JS

THE FORD ESCAPE IS EQUIPPED WITH AN INTELLIGENT KEY SYSTEM. THIS KEY ALLOWS THE DRIVER TO UNLOCK THE CAR BY SIMPLY TOUCHING THE DOOR HANDLE. THE SYSTEM ALSO INCLUDES A FEATURE THAT PREVENTS THE DOORS FROM LOCKING OR UNLOCKS THE DOORS IMMEDIATELY IF KEYS ARE LEFT INSIDE THE CAR WITHOUT A DRIVER OR PASSENGER PRESENT. THIS OSTENSIBLY MAKES IT IMPOSSIBLE FOR A DRIVER TO LOCK THEIR KEYS INSIDE THE CAR. THE CAR ALSO INCLUDES A AUTO-LOCKING FEATURE THAT IS SUPPOSED TO LOCK ALL DOORS ONLY WHEN THE CAR IS IN DRIVE AND BEGINS MOVING ABOVE 5 MPH. ON THREE OCCASIONS, INCLUDING TODAY (6/11/2015) THIS SYSTEM HAS MALFUNCTIONED TO SUCH A DEGREE THAT ITS BEHAVIOR WAS THE EXACT OPPOSITE OF ITS INTENDED DESIGN AND IT BECAME A SAFETY HAZARD. EACH OCCASION HAS INVOLVED MY WIFE, WHO NATURALLY CARRIES THE KEYS IN HER PURSE OR BRIEFCASE. SHE HAS GOTTEN OUT OF THE CAR AND CLOSED THE DOOR WITHOUT LOCKING THE CAR MANUALLY. HER KEYS REMAINED IN HER BAG ON THE PASSENGER FLOORBOARD OR SEAT, WHILE SHE WALKED AROUND THE CAR TO RETRIEVE THEM OR TO GO TO RETRIEVE OUR SON OUT OF HIS CAR SEAT IN THE BACK. ON THESE OCCASIONS THE CAR HAS LOCKED ITSELF WITH THE KEYS INSIDE AS SOON AS SHE CLOSED HER DOOR AND SHE WAS NOT ABLE TO GET INTO THE CAR. THERE ARE TWO MAJOR FAILINGS OCCURRING. THE CARS SYSTEM IS SUPPOSED TO PREVENT THE LOCKING OF THE DOORS OR IMMEDIATELY UNLOCK THEM IF THE CAR IS PARKED AND IT FAILS TO DETECT A DRIVER IN THE SEAT. THE CAR HAS NO FUNCTIONALITY THAT AUTO LOCKS THE CAR WHEN IT IS OFF AND STATIONARY, YET IT IS DOING THIS. IF YOU GET OUT OF THE CAR WITHOUT THE KEYS AND CLOSE THE DOOR, IT WILL LOCK ITSELF. THIS IS A MAJOR SAFETY ISSUE BECAUSE IT HAS RESULTED IN MY SON GETTING LOCKED IN THE CAR IN THE HEAT. I WAS NEARBY, AND ABLE TO COME UNLOCK THE CAR, OTHERWISE WE WOULD HAVE HAD TO SMASH A WINDOW. FORD DEALERSHIPS HAVE BEEN UNABLE TO REPLICATE THIS INTERMITTENT PROBLEM

I AM FILING A COMPLAINT THAT AFTER MY RECALL SERVICE FOR THE RISK OF LOCALIZED OVERHEATING OF THE ENGINE CYLINDER HEAD THAT MAY LEAD TO OIL LEAK FIRES MY 2013 FORD ESCAPE STARTED OVERHEATING. THE ENGINE HEAT WENT FROM REGULAR HEAT TO MAXED OUT HEAT IN THE RED IN A MATTER OF SECONDS WITH NO WARNING OR TIME TO PULL OVER SAFELY!!!!! I PURCHASED MY FORD ESCAPE 2013 SEL IN APRIL OF 2013 AND USE MY CAR OFTEN FOR WORK SO HAVE PUT ON 23,000 MILES SO FAR. I GOT A LETTER OF A RECALL AND CALLED TO SCHEDULE MY RECALL ASAP ONLY ABLE TO GET AN APPOINTMENT 2 MONTHS OUT. I GOT MY 3 RECALLS OF ONLY ONE I WAS NOTIFIED OF PERFORMED JUNE 16TH 2014 AND PICKED UP MY CAR JUNE 20TH FROM SAN LEANDRO FORD THINKING AND HOPING I WOULD NOW BE DRIVING A SAFE VEHICLE. SHORTLY THEREAFTER I REALIZED MY RIGHT HEAD-LIGHT WASN'T WORKING SO TOOK IT BACK TO FIND OUT THE TECHNICIAN FORGOT TO PLUG MY HEADLIGHT IN. TWO WEEKS LATER I TOOK A TRIP OVER 300 MILES AWAY AND HAD NO TROUBLES AFTER MULTIPLE MTN PASSES UNTIL OUR FINAL CLIMB WHEN MY 2013 ESCAPE JUMPED FROM REGULAR ENGINE HEAT TO OVERHEATING AND MAXED OUT IN THE RED IN A MATTER OF SECONDS. WE PULLED OVER LET IT COOL AND TRIED AGAIN, OVERHEATED AGAIN AND HAD AN OIL BURNING SMELL WITH FEAR OF ENGINE CATCHING FIRE!! IMMEDIATELY MADE AN APPOINTMENT AT BISHOP FORD. CAR IS CURRENTLY AT FORD DEALERSHIP 6 HOURS FROM MY HOME WITH NO REASON AS TO WHY IT IS STILL OVERHEATING! FORD TECH (CORPORATE LOCATION) WAS NON-RESPONSIVE TO LOCAL TECH AND CAR IS UNSAFE TO DRIVE! WARNING RECALL DOES NOT WORK! *JS

VEHICLE TOWED TO FORD ON 7/3/14 FOR FUEL LEAK. ALSO TOLD FORD THAT FUEL RANGE CONSUMPTION GAUGE WAS NOT WORKING RIGHT. FORD WAS UNABLE TO VERIFY FUEL LEAK CONCERN BUT DID THE 13S12 OVERHEATING AND 14S03 HANDLE RECALLS. ON 7/19/14 LOW COOLANT LIGHT CAME ON. CALLED FORD AND THEY SAID THAT IT WAS AN AIR POCKET IN THE COOLANT SYSTEM AND TO ADD DISTILLED WATER AND DRIVE IT TO FORD. THE DEALERSHIP DRAINED THE COOLANT, ADDED COOLANT AND PRESSURIZED TO CHECK THE SYSTEM. EXPLAINED TO FORD THAT OUR DAUGHTER WAS TAKING THE CAR ON A 500 MILE ROAD TRIP THAT AFTERNOON. THEY REASSURED US IT WAS FIXED AND THAT SHE WOULD NOT HAVE AN ISSUE, BUT IF SHE DID, SIMPLY ADD DISTILLED WATER AGAIN TO RESOLVE. LATER ON 7/19/14, AFTER DRIVING 150 MILES OF THE TRIP, THE TEMPERATURE GAUGE RAPIDLY JUMPED FROM NORMAL TO HOT AND THE ENGINE OVERHEATED. ROADSIDE ASSIST. TOWED TO THE CLOSEST FORD DEALERSHIP. THIS NEW DEALERSHIP SAID THE VEHICLE HAD SO MANY PROBLEMS THAT THEY WERE GOING TO HAVE SOMEONE FROM FORD TO COME LOOK AT IT. THE NEW DEALERSHIP FAXED US THE LIST OF WHAT WAS WRONG WITH OUR VEHICLE: LEAKING WATER PUMP, LEAKING TURBO COOLANT TUBE, TURBO COOLANT BANJO BOLT LOOSE, HOSE CLAMP ON TURBO COOLANT TUBE NOT RELEASED, COOLANT STAND PIPE NOT BOLTED, ENGINE HARNESS TAPED BUT NOT SECURED TO ENGINE COVER, COOLANT STAND PIPE HARNESS NOT PROPERLY SECURED, BATTERY CABLE REROUTING NOT PERFORMED, FOAM PROTECTION NOT APPLIED TO COOLANT LEVEL MODULE, ACTIVE GRILL SHUTTERS NOT REMOVED AT ALL, THERMOSTAT HOUSING BOLTS LOOSE, CV BOOT RIPPED, BOLTS ON OIL DEFLECTOR NOT TIGHT TO SPECS. FORD SAYS THEY REPAIRED THE VEHICLE BUT WE TOLD THEM WE COULD NOT RISK OUR LIVES ANY MORE WITH THIS DEFECTIVE VEHICLE. ON 7/29/14 WE EXPLAINED EVERYTHING TO FORD, SENT THEM THE LIST, GOT A CASE NUMBER AND REQUESTED THAT FORD BUY BACK THE VEHICLE. ON 8/8/14 FORD DENIED OUR REQUEST. WE ARE TOO SCARED TO PICK UP THE VEHICLE. *TR

TL* THE CONTACT OWNS 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STARTED TO DECELERATE AS THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE DEALER STATED THAT THEY WERE UNABLE TO SERVICE THE VEHICLE AND NO REPAIRS WERE MADE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

I WAS DRIVING ON IH 10 IN SAN ANTONIO GOING APPROXIMATELY 65 MILES PER HOUR IN MY 2013 FORD ESCAPE THAT I HAVE HAD FOR JUST OVER A YEAR. I HAVE APPROXIMATELY 19,500 MILES ON THESE TIRES. MY REAR PASSENGER TIRE BLEW OUT (LITERALLY THE TREAD BLEW RIGHT OFF THE SIDEWALL) AND RIPPED THE PLASTIC SKIRTING OFF MY PASSENGER SIDE OF MY CAR. WE CHANGED TO THE SPARE AND TOOK THE CAR TO THE DEALERSHIP WHERE I WAS TOLD MY CONTINENTAL CONTIPROCONTACT TIRE WOULD BE SENT BACK TO CONTINENTAL TO DETERMINE IF IT WAS COVERED UNDER WARRANTY- AFTER READING THE MULTIPLE COMPLAINTS, WE WILL NOW BE CHANGING ALL 4 OF OUR TIRES (THIS IS AFTER SPENDING ABOUT $175 YESTERDAY ON A NEW CONTINENTAL SO THAT WE COULD ATTEMPT TO FILE A WARRANTY CLAIM). THE TIRE IN QUESTION IS CONTINENTAL CONTI PRO CONTACT 235/55R 17. AT THIS POINT, THE BEST THAT WE CAN HOPE FOR IS THAT THEY WILL GIVE US "UP TO 62% REIMBURSEMENT" PER THE DEALER BECAUSE OF MY MILEAGE, REGARDLESS OF THE FACT THAT THERE WAS PLENTY OF TREAD DEPTH LEFT ON THE TIRE AND I HAD NOT PUNCTURED IT OR RUN OVER ANYTHING OTHER THAN ROADWAY. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 9,300. UPDATED 9/18/14*CN UPDATED 2/11/2015*JS

SINCE JULY 1,2014 MY 2013 FORD ESCAPE HAS STALLED 3 ADDITIONAL TIMES FOR A TOTAL OF 4 TIMES. TWICE IN TWO DAYS. THE FIRST TWO WHILE STANDING STILL AT A LIGHT, THE LAST 2 WHILE SLOWING DOWN TO MAKE A TURN, 2ND TIME 07-08-2014, 3RD 07-20-2014 AND 4TH TODAY 07-22-2014. THE CAR WAS TAKEN TO BLUE SPRINGS FORD IN BLUE SPRINGS MO ON MONDAY 07-14-2014 WAS INFORMED THE PART HAD TO BE ORDERED AND WOULD BE IN ABOUT 7 TO 10 DAYS BUT WASN'T INFORMED WHAT WAS WRONG WITH MY CAR. CALLED BLUE SPRINGS FORD TODAY 07-22-2014 WAS INFORMED THE PART NEEDED IS A O2 SENOR AND IS ON BACK ORDER. I'M AFRAID THE CAR IS GOING TO STALL WHILE IN MOTION AND GET REAR ENDED. I WAS INFORMED BY THE SERVICE MANAGER IT WONT STALL WHILE MOVING BUT THE 3RD AND 4TH TIME IT DID WHILE SLOWING DOWN INSTEAD OF AT A FULL STOP LIKE THE FIRST AND 2ND TIME. I USE I -70 TO GET BACK AND FORTH TO WORK INCLUDING RUNNING ERRANDS. THIS IS BECOMING A SAFETY ISSUE AND THE 2013 FORD ESCAPE NEEDS TO BE RECALLED FOR THE REPLACEMENT OF THE O2 SENOR. I'M NOT TOO HAPPY NOT KNOWING HOW LONG ITS GOING TO BE TO GET THE PART IN TO GET MY CAR REPAIRED. THIS IS AN ACCIDENT WAITING TO HAPPEN. *TR

I HAVE THE 2013 FORD ESCAPE 2.0 WITH ECO-BOOST. SUDDENLY IT BEGAN STALLING WHEN I WAS IN PARK, IT HAS GRADUALLY BEGAN STALLING WHEN I AM IN DRIVE BUT AT A STOP. LUCKILY IT HAS NOT HAPPENED WHILE I WAS IN MOTION. THE ENGINE LIGHT COMES ON ALONG WITH SERVICE NOW INDICATOR AND OTHER DASH ICONS. I PUT THE VEHICLE IN PARK AND RESTART WITH NO PROBLEM. ALL ICON'S DISAPPEAR AND THE VEHICLE GOES BACK TO RUNNING NORMAL. I HAVE NOTICED IT IS IDLING ROUGHLY AND A BIT HIGHER THAN NORMAL ABOUT 900 RPM. IT CONSTANTLY IDLES AS IF IT IS GOING TO STALL ALTHOUGH STALLING DOES NOT ALWAYS OCCUR. *TR

CAR WAS DRIVEN IN THE MORNING AND RETURNED TO THE GARAGE AT ABOUT 1030AM. APPROXIMATELY 4 HOURS LATER THE CAR ON FIRE, MY DAD'S NEIGHBOR WOKE HIM FROM A NAP, THE FIRE DEPARTMENT WAS CALLED AND THEY CUT THE BATTERY LINE AND PUT THE FIRE OUT. THE ENTIRE INSIDE OF THE CAR IS MELTED AND TOTALED. THE FIRE DEPARTMENT INVESTIGATOR THE DAY OF THE FIRE SAID IT WAS "AIRBAG BRACKET ON THE LEFT SIDE ABOVE THE PASSENGER DOOR", AND THE ROOF ABOVE THE AIRBAG WAS A HOTSPOT. FORD IS NOT BEING RESPONSIVE, THE DEALER REFERRED US TO THE TOLL FREE CUSTOMER SERVICE LINE. THEY TOOK THE INFORMATION GAVE HIM A CLAIM NUMBER AND ASKED HIM WHAT HE WANTED! MY DAD'S NAME ADDRESS AND PHONE NUMBER IS BELOW, I AM HIS DAUGHTER AND MY EMAIL ADDRESS IS BELOW. HE IS 81 YEARS OLD AND VERY UPSET AND STRESSED ABOUT THIS. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING LAMP ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN DEALER WHO REPAIRED THE VEHICLE. THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INDICATING THE AIRBAG SYSTEM WAS DISABLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 24,000.

SINCE OUR 2013 FORD ESCAPE HAD THE FORD RECALL 13S12C AND 13S12D COMPLETED IN EARLY APRIL, THE VEHICLE FUEL MILEAGE HAS DROPPED BY AN AVERAGE OF 2 MPG. SOME AERODYNAMIC FEATURES OF THE VEHICLE WERE COMPROMISED UNDER THE RECALL TO HELP KEEP THE ENGINE FROM OVER HEATING AND STARTING A FIRE. ITS A GOOD THING WE LEASED THIS VEHICLE BECAUSE WE WILL BE RETURNING IT TO THE DEALER WHEN THE LEASE IS UP AND MOST LIKELY WILL NOT PURCHASE A FORD VEHICLE TO REPLACE IT. BUYER BEWARE OF 2013 FORD ESCAPES BUILT IN LATE 2012 AND EARLY 2013 WITH THE 1.6 LITER ECOBOOST ENGINE. *TR

MY 2013 FORD ESCAPE KEEPS SHUTTING OFF WHILE IN MOTION AND ALSO WHEN STOPPED AT A STOP SIGN OR STOP LIGHT. HAS HAPPENED SEVERAL TIMES AND STARTED SOMETIME IN JUNE, 2014. HAPPENS REGARDLESS OF HOW SLOW OR FAST I AM MOVING IN THE VEHICLE. TOOK VEHICLE INTO MY LOCAL SERVICE DEPARTMENT FOR A SCHEDULED CHECK UP AND MENTIONED THE ISSUE AND THEY COULD NOT FIND ANYTHING WRONG. THE PROBLEM CONTINUED. CALLED FORD CORPORATE IN SEPTEMBER AND LOGGED A FORMAL COMPLAINT. THEY SAID THERE WAS NOTHING THAT COULD BE DONE UNTIL PARTS BECAME AVAILABLE. THEY COULD NOT SEND APPROPRIATE PARTS UNTIL THEY COULD FIGURE OUT WHAT IS GOING WRONG. THEN THEY SAID A RECALL WOULD BE ISSUED THE END OF SEPTEMBER AND PARTS WOULD BE AVAILABLE FOR FIXES THEN. CALLED LOCAL FORD SERVICE ON 10/10/2014 AND THEY CLAIM PARTS STILL HAVE NOT COME AND COULD BE ANOTHER WEEK. THIS SAME ISSUE SEEMS TO BE HAPPENING TO OTHER 2013 MODELS AROUND THE COUNTRY. FORD HAS BEEN VERY SLOW ABOUT ACKNOWLEDGING BUT WHEN PRESSED THEY SEEM TO GIVE PARTIAL ACKNOWLEDGMENT BUT STILL NO PROMISES. THIS IS A DANGEROUS ISSUE FOR DRIVERS. CAN SOMETHING BE DONE? IS FORD GOING TO BE ALLOWED TO LET THIS GO ON UNTIL SOMEONE HAS A SERIOUS ACCIDENT OR DIES? *TR