2014 Ford Escape Complaint Log

AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.

SERVICE ENGINE LIGHT CAME ON, I TURNED ON CAR TO TAKE TO MECHANIC AND THE CAR SHOOK BAD AND CHOKED ITSELF OUT. THIS HAPPENED TWICE. I LEFT SITTING FOR A DAY, DRIVE TO MECHANIC NEXT DAY, CAR STARTED NO PROBLEMS DRIVING. MECHANIC DIAGNOSIS FOLLOWS: - FOUND MISFIRE DTC, REMOVED SPARK PLUGS AND FOUND COOLANT INTRUSION IN CYLINDER 3 ITEM DESCRIPTION THIS IS THE ENTIRE PROCESS NEEDED TO EITHER REBUILD OR REPLACE THE VEHICLE'S ENGINE. THIS IS A PROCESS NEEDED WHEN THE VEHICLE'S ENGINE IS IN NEED OF SERIOUS REPAIR. REASON WITHOUT REPLACING OR REBUILDING A DAMAGED ENGINE, THE CAR WILL NOT BE ABLE TO FUNCTION AND WILL BE LEFT USELES

IN 2014, I BOUGHT A NEW FORD ESCAPE FROM RHINEBECK FORD IN RHINEBECK NY. IT REMAINED IN PRISTINE CONDITION UNTIL ITS UNTIMELY 'DEATH' ON AUGUST 10, 2020. PRIOR TO AUGUST 10, IT WAS BACK AT THE DEALERSHIP APPROXIMATELY 15 TIMES TO ADDRESS SAFETY RECALLS. ON AUGUST 10 MY WIFE, SON AND NIECE BROKE DOWN IN THE MIDDLE OF THE ROAD. WE BROUGHT THE CAR TO RHINEBECK FORD. AFTER EXAMINING THE CAR, WE WERE TOLD THAT THE ENGINE AND CYLINDERS HAVE COOLANT IN THEM, AND THE TRANSMISSION IS FULL OF METAL FILINGS. BOTH OF THESE ISSUES COMBINED MEAN THAT THE CAR IS DISEASED; HOWEVER RHINEBECK FORD IS STILL IN THE PROCESS OF CREATING A COMPREHENSIVE LIST OF THE CAUSE OF DEATH. FORTUNATELY THESE DANGEROUS DEFECTS DID NOT RESULT IN INJURY TO MY FAMILY BUT THEY CERTAINLY DO REPRESENT A SERIOUS SAFETY RISK. ON AUGUST 10, THE CAR HAD APPROXIMATELY 108,000 MILES ON IT. I WAS SOLD A DEFECTIVE AND UNSAFE VEHICLE AND FORD MOTOR COMPANY IS NOT WILLING TO MAKE THIS RIGHT. I MADE NUMEROUS PHONE CALLS TO FORD CORPORATE OFFICES AND WAS TOLD THAT SINCE THE WARRANTY WAS EXPIRED AND THERE ARE NO ACTIVE RECALLS PERTAINING TO DEFECTIVE TRANSMISSIONS OR ENGINES THAT THEY WOULD NOT STAND BY THEIR PRODUCT.

The contact owns a 2014 Ford Escape. The contact stated while driving 35 mph, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine, the transmission, the manifold, and the computer needed to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 107,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO JERK AND VIBRATE WHILE THE SPEED REDUCED INDEPENDENTLY. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS DESIGNED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PLANTATION FORD LOCATED AT 707 N. STATE RD 7, PLANTATION, FL 33317, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 89,800.

ON 8/6/20, I BACKED UP TO THE WAA GARAGE DOOR, STOPPED, AND ATTEMPTED TO PUT THE CAR INTO PARK. THE SHIFT LEVEL INDICATED THAT IT WAS IN PARK, BUT THE ONBOARD COMPUTER INDICATED THAT THE CAR WAS IN REVERSE/NEUTRAL, THE LAST GEAR USED. THE BATTERY WAS DETACHED IN AN EFFORT TO RESENT ANY ELECTRICAL MALFUNCTION. THIS ACTION WAS NOT SUCCESSFUL, AND THE CAR REMAIN "IN GEAR". THE VEHICLE WOULD NOT START, AS IT WAS NOT ACTUALLY IN PARK. THE VEHICLE REMAINED IN AN ELECTRICALLY "ON" MODE, FURTHER CAUSING THE BATTERY TO FULLY DISCHARGE AND DIE. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR REPAIR 8/12/20. DEALERSHIP REPAIR NOTES INDICATE "REPLACED TRANSMISSION SHIFTER CABLE DUE TO BUSHING ON TRANSMISSION LINKAGE BEING WORN OUT. THIS DESCRIPTION MATCHES FORD RECALL NOTICE 18S20, FOR A 2014 FORD ESCAPE, 6 SPEED TRANSMISSION AND NHTSA RECALL NOTICE 18V471000. THIS REPAIR WAS COMPLETED 8//17/20 AND PAID OUT OF POCKET. REQUESTING RECALL EXPANSION TO INCLUDE THIS VEHICLE, AND COMPENSATION FOR OUT-OF-POCKET EXPENSES.

[XXX] FORD MOTOR COMPANY 2014 FORD ESCAPE, EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION FAILED OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was a defect with the TCM module connector. The vehicle was then taken to several other independent mechanics however, the mechanics were unable to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 14V495000 (Electrical System) which he linked to the failure. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

The backup camera is showing upside down in view screen. When backuping

RECEIVED SAFETY RECALL NOTICE 20S30 TOLD TO REPORT DOOR LATCH DATE CODES ON DOORS -HOWEVER THE WEB SITE GIVEN IN NOTICE PROVIDES NO WAY TO INPUT RESULTS

I PURCHASED A 2014 FORD ESCAPE SE 2L ECOBOOST. THE CAR STARTED TO OVERHEAT WHILE DRIVING AND IS LOSING COOLANT. THE VEHICLE WAS PRESSURE TESTED AND THERE ARE NO LEAKS. I TOOK THE CAR TO A FORD DEALERSHIP IN 2020 WITH LESS THAN 15,000 MILES ON THE ENGINE AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED WITH A REBUILT ENGINE FOR MORE THAN $9,000.00. AN ENTIRE ENGINE SHOULD NOT NEED TO BE REPLACED ON A VEHICLE WITH LESS THAN 15,000 MILES. THIS IS CLEARLY A FAULTY/DEFECTIVE ENGINE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO BILL CURRIE FORD (815 N DALE MABRY HWY, TAMPA, FL 33614) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,259.

POWER STEERING ASSIST FAILURE SERVICE REQUIRED. HAPPENED WITHOUT WARNING. VEHICLE HAD BEEN DRIVEN STEADY FOR HOURS. ISSUE SHOWED WHEN STARTING THE CAR AFTER VERY SHORT STOP FOR WATER.VERY DIFFICULT TO STEER. WAS ABLE TO RESET BY TURNING OFF THE IGNITION AND RESTARTING. INTERNET SEARCH SHOWS MANY OWNERS WITH EXACT SAME ISSUE

DRIVING 65 MPH, SLIGHT CURVE TO THE RIGHT. HEARD A BIG BANG AND THE DRIVER SIDE TIRE POPPED CAUSING THE CAR TO VEER TO THE RIGHT. THE TIRED NEVER SHREDDED OR ANYTHING. UPON INSPECTION, THE LINK KITS HAD EXPLODED AND THE STABILITY ARM HAD BEEN BENT.

HEY MY ENGINE COOLANT IS RUNNING I JUST BROUGHT THE CAR 3 WEEKS AGO AND CONSTANTLY HAVE TO FILL IT WITH COOLANT I THINK THIS IS A MAJOR PROBLEM THE CAR HAS 95000 MILES ON IT THIS SHOULDNT BE A PROBLEM ALREADY

WHILE DRIVING I NOTICED THE CAR FELT LIKE IT WAS LOSING POWER, ALMOST LIKE RUNNING OUT OF GAS, THEN A SENSOR WENT OFF SAYING 'ENGINE FAULT SERVICE NOW', THEN I COULD REALLY FEEL THE CAR DRAGGING. I PULLED OVER AND COULD HEAR THE COOLANT BUBBLING, SO I WAITED TIL IT COOLED DOWN AND SAY THERE WASN'T MUCH THERE, I NOTICED A LEAK UNDER THE COOLANT AREA. I TOOK THE CAR IN TO A LOCAL MECHANIC AND WAS TOLD I NEEDED AN ENGINE FLUSH, I GOT THE FLUSH BUT SOON AFTER THE SAME ISSUE WAS REOCCURRING. RANDOMLY NOW IT WILL JUST LOSE POWER AND SENSOR WILL READ THE SAME THING, IT'S SCARY WITH YOUR FAMILY I'M THE CAR AND YOUR LOSING POWER. SO HERE I AM AGAIN BEING TOLD I NEED AN ENGINE FLUSH AGAIN WITHIN THE SAME YEAR. I HAVE SINCE REPLACED THE RESERVOIR BEING THAT IT WASN'T HOLDING COOLANT. WHEN I POUR COOLANT IN IT SEEMS LIKE THE ENGINE IS PULLING IT RIGHT OUT, I'M NOT SURE WHERE IT'S GOING BECAUSE IT'S NOT LEAKING OUT BUT IT'S GOING SOMEWHERE. I CALLED FORD AND WAS TOLD THIS WAS NOT A RECALL ON MY VIN, HOWEVER I HAVE READ MANY COMPLAINTS ON THIS SITE WITH THE SAME ISSUE. I'M HOPING TO CLEAR THIS UP SOME I CAN GET MY VEHICLE IN SAFE CONDITIONS FOR MY FAMILY, AND SO NO ONE GETS HURT.

I TURNED ONTO A HIGHWAY AND MY TRANSMISSION FAILED WITHOUT WARNING, LEAVING MY VEHICLE INOPERABLE.

THE TRANSMISSION WENT ON A STREET DRIVING TO WORK, VEHICLE WOULD NOT MOVE

WHEN PUTTING THE CAR FROM REVERSE TO DRIVE THE TRANSMISSION IS SLAMMING INTO GEAR CAUSING STRESS ON THE 'SNAP RING' WHICH CAUSES A CATASTROPHE FAILURE OF THE TRANSMISSION. MY VEHICLE HAS 26,120 MILES ON IT AND I READ THAT THIS ISSUE HAPPENS ON A REGULAR BASIS WITH THE 6F35 TRANSMISSION, AND GENERALLY AT 70K, AND IF REBUILT IT MAY STILL RE-OCCUR.

STARTED TO HEAR A HUMMING NOISE WHILE DRIVING DOWN THE STREET AFTER TURNING LEFT FROM A LIGHT THE CAR STARTED TO DECELERATE. THE CAR SEEMED LIKE IT DIDN'T HAVE ANY ENERGY SO I PULLED OVER TO STOP AND CUT THE CAR OFF. ONCE RESTARTED THE CAR STARTED TO DRIVE LIKE NORMAL SHORTLY THEN BEGAN TO DECREASE SPEED AGAIN. AT THAT MOMENT I MADE A RIGHT TURN INTO A DRIVEWAY AND THE TRANSMISSION FAULT SERVICE NOW LIGHT CAME ON. CAR ONLY HAD 96,000 MILES ON IT AND SERVICE MANUAL SAYS CHECK AT 115,000. CAR WAS TOWED TO TOMBALL FORD WHERE I WAS TOLD I NEEDED A TRANSMISSION REPLACEMENT. I'M UNSURE WHY THIS HASN'T BEEN RECALLED YET DUE TO THE HIGH AMOUNT OF COMPLAINTS WITH THE SAME COOKIE CUTTER ISSUES. IT'S VERY UNFORTUNATE THAT WE ARE THE ONES WHO HAVE TO BE PUT IN DANGER AND ENDURE FINANCIAL HARDSHIPS FOR A CAR WITH PREVALENT ISSUES.

2014 FORD ESCAPE WITH 85,000 MILES BEGAN TO ISSUE COOLANT LOW WARNING DESPITE HAVING JUST RECENTLY BEING FILLED RECENTLY. IT SHORTLY AFTER BEGAN TO OVERHEAT AND MISFIRE ON THE FREEWAY ON RAMP. I HAD IT TOWED TO AN INDEPENDENT MECHANIC WHO REGISTERED ABOUT 500 PPM OF EXHAUST GOING INTO THE COOLANT. HE DIAGNOSED IT AS A BROKEN HEAD GASKET AND THAT I POSSIBLE NEEDED AN ENTIRE ENGINE REPLACEMENT. HE ALSO NOTED THERE WAS NO LEAK IN OUR COOLANT.

71,000 POWER STEERING ASSIST IS FAILING. POWER STEERING WILL GO OUT WHILE DRIVING. FIRST HAPPENED WHILE PARKING, BUT IT GOES OFF AND ON WHILE DRIVING THE VEHICLE. THIS IS VERY DANGEROUS!

The coolant replacement valve need to be replaced every 6 months and there are other year of this vehicle that has been recalled but, I do not see it recalled on the 2014. I have replaced this part almost 5 times since I bought this car from my dealership.

THE STEERING GOES OUT RANDOMLY. WHEEL STIFFENS UP AND WILL NOT MOVE. MOST TIMES I HAVE TO TURN THE ENGINE OFF 4 OR 5 TIMES AND THEN IT WILL WORK.. SO FAR. BUT I'M WORRIED IT MAY NOT WORK ONE DAY.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 65 MPH, THE VEHICLE STALLED WITH THE TRANSMISSION SERVICE NOW WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF THE ROADWAY, TURNED THE VEHICLE OFF AND WAITED FOR A FEW SECONDS TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND TEMPORARILY RESUMED NORMAL OPERATIONS BEFORE STALLING AGAIN. THE CONTACT WAS THEN UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660) WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,333. *JS

2014 FORD ESCAPE WITH 88K MILES EXPERIENCED AMBER AND THEN RED SERVICE TRANSMISSION LIGHT IN LESS THAN 12 HOUR PERIOD. WHILE DRIVING THE CAR TRANSMISSION WOULD NO LONGER SHIFT GEARS, CAUSING A HAZARDOUS SITUATION AT HIGHWAY SPEEDS. ENGINE RPM WOULD RACE CLOSE TO MAXIMUM AND CAR WOULD NOT MAINTAIN SPEED. DRIVER SHIFTED TO NEUTRAL AND MOVED TO THE SIDE OF THE ROAD. FORD OBVIOUSLY KNOWS THEY HAVE A PROBLEM WITH THIS TRANSMISSION. FORD HAS EXTENDED THE WARRANTY ON CARS WITH SIMILAR TRANSMISSION, BUT NOT ON THE ESCAPE. TRANSMISSION REPAIR SHOP LOT AND OVERFLOW LOT WAS FULL OF FORD ESCAPES THAT NEEDED TO HAVE THE TRANSMISSION REBUILT. MANY ESCAPES HAD BEEN WAITING FOR WEEKS AS THE OWNERS DON'T HAVE THE $3200-3400 NEEDED TO REPAIR.

IT HAS BEEN A PROBLEM WITH 2014 FORD ESCAPES THAT THE TRANSMISSION FAILS AND ENGINE CYLINDER DEFECTS FROM THE LOUISVILLE ASSEMBLY PLANT IN LOUISVILLE, KENTUCKY. MY CAR WAS MANUFACTURED AT THIS PLANT DURING THE DATES OF THE DEFECTS IN 2013. THE DEFECTS EFFECTED THE 2014 ESCAPES. THE RECALL IS ON CARS FROM FEB 2013 THROUGH SEPT 2013. MY VECHILE WAS MANUFACTURED JUNE 2103 WHICH IS IN THE "RECALL DATES". I HAD TO REPLACE THE TRANSMISSION ON A CAR WITH LESS THAN 100,000 MILES AT THE COST OF $3,800 BECAUSE THE FORD DEALERSHIP SAID THAT "IT'S NOT UNDER WARRANTY OR RECALL". THE CAR NOW HAS A P304 CODE WHICH IS CYLINDER 4 DEFECT THAT IS A KNOW DEFECT OF THE CYLINDER HEAD. I CONTACTED FORD AND THEY "MAY LOOK AT IT" AND IF THERE ARE ENOUGH COMPLAINTS THEY "MAY DO A RECALL" ON MY VIN NUMBER. FORD "MAY REIMBURSE ME FOR THE TRANSMISSION THAT I PUT IN" THESE ARE KNOW DEFECTS FROM THIS MANUFACTURING PLANT WITH OTHER VINS GETTING REPAIRS. THE CAR WAS DRIVING ROUGH PRIOR TO THE TRANSMISSION BEING REPLACED WHICH WAS THE HEAD GEAR STARTING TO GO. I APPRECIATE YOUR TIME.

SERVICE ENGINE LIGHT CAME ON. THE CODE IS 19S22

UNKNOWN. Often back up camera when using reverse in automatic transmission display goes blank or says camera not found Doesn’t work often dealer twice or more nothing found. Darn.

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the infotainment screen would go blank causing the rear backup camera to become inoperative. The contact took the vehicle to a dealer where they replaced the Accessory Protocol Interface Module (APIM) under NHTSA Campaign Number: 15V406000 (Electrical System) however, the failure persisted. The contact took the vehicle back to the dealer where a diagnostic test was performed; it was determined that the air control module (ACM) needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 75,000.

TRANSMISSION FAILURE AT 87K MILES, FIRST RECOMMENDED SERVICE IS AT 120K MILES. THERE IS NO DIP STICK FOR THE TRANSMISSION AND NO WAY TO VERIFY LEVELS OF ATF. GUARANTEED FAILURE IF THE FLUIDS ARE LOW. PLACEMENT TRANSMISSION COST AT DEALERSHIP OF A REBUILD TRANSMISSION IS $5200.00. VEHICLE IS INT EH SHOP NOW BEING REPAIRED. NO DOCUMENTATION O THIS TILL IT IS COMPLETE. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. LUCKILY THIS HAPPENED WHILE PARKED AND NOT WHILE I WAS DRIVING ON A BUSY ROAD. VERY UNSAFE. IF THIS HAPPENED ON THE ROAD SOMEONE COULD BE SERIOUSLY INJURED OR EVEN DEATH. THIS HAS TO BE FIXED SOON. IT SEEMS TO BE ALL VIN NUMBERS OF THE 2014 ESCAPE. *TR

AS I WAS TRAVELING ON A CITY STREET AT 30MPH EVERYTHING SEEMED FINE. I STOPPED AT A RED LIGHT. WHILE STOPPED I SUDDENLY HEARD A KNOCKING SOUND NEAR THE FRONT OF THE VEHICLE. WHEN THE LIGHT TURNED GREEN I STARTED TO GO. THE VEHICLE SUDDENLY STALLED. PRIOR, THERE HAD BEEN NO CHECK ENGINE OR WARNING LIGHTS ON. THE VEHICLE WAS UP TO DATE ON ALL REQUIRED MAINTENANCE SERVICES. IT WOULD NOT RESTART. VEHICLES BEHIND ME SOUNDED THEIR HORNS IMMEDIATELY. I PUT MY 4WAY EMERGENCY FLASHERS ON. CALLED A TOW TRUCK. TOW ARRIVED 30 MINUTES LATER. MY VEHICLE AND ME WERE IN A VERY DANGEROUS SITUATION FOR 30 MINUTES, AS CARS AND TRUCKS HAD TO NEGOTIATE AROUND US AT A VERY BUSY CITY INTERSECTION. I WAS NEARLY STRUCK BY ANGRY MOTORISTS WHO WERE BURDENED BY MY BREAKDOWN. I WAS TOLD BY TWO REPAIR SHOPS THAT THERE WAS A CATASTOPHIC INTERNAL ENGINE FAILURE. THE EASIEST AND MOST COST EFFECTIVE PLAN WOULD BE TO REPLACE THE ENGINE. I HAD THE ENGINE REPLACED AT A COST OF $ 4164. THERE WAS 72649 MILES ON THE FAILED ENGINE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD CORPUS CHRISTI LOCATED AT 6250 S. PADRE ISLAND DR, CORPUS CHRISTI, TX 78412, WHERE A TRANSMISSION REPROGRAMMABLE CODE WAS DETECTED. THE TECHNICIAN STATED THAT THE CODE TRIGGERED THREE OTHER CODES THAT CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.*DT*JB

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE OVERHEATED WHILE DRIVING. THE CONTACT STATED THAT THE LOW COOLANT LEVEL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A COOLANT LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COOLANT RESERVOIR AND CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. CLONINGER FORD OF HICKORY (1241 US-70, HICKORY, NC 28602, (828) 328-2221) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 64,400.

THE ELECTRIC POWER STEERING ASSIST FAILED AND THE POWER STEERING FAULT MESSAGE APPEARED WHEN BACKING OUT OF MY GARAGE. AFTER TURNING THE IGNITION OFF AND STARTING THE CAR AGAIN, THE PROBLEM RESOLVED. MY FORD DEALER FOUND CODE U3000:49 STORED. REQUIRED REPLACEMENT OF THE ENTIRE STEERING GEAR AT A COST OF $2559.47, INCLUDING ALIGNMENT. I FEEL FORTUNATE THAT THIS HAPPENED IN MY DRIVEWAY. IF IT HAD BEEN ON THE HIGHWAY IT COULD HAVE CAUSED A SERIOUS ACCIDENT. THE SERVICE ADVISOR SAID THAT THIS WAS THE FIRST ESCAPE HE HAS SEEN WITH THIS PROBLEM, BUT I HAVE FOUND NUMEROUS ACCOUNTS OF SIMILAR PROBLEMS ON THE INTERNET. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL AND LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT, POWER STEERING ASSIST SERVICE REQUIRED WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,595 *BF CONSUMER STATED THIS HAPPENS WHEN DRIVING.*JB

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE INSTRUMENT PANEL SHOWED THE ENGINE TEMPERATURE WAS HIGH AND THE VEHICLE STARTED TO JERK. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AFTER A FEW MINUTES AND THE WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE TEMPERATURE SENSOR PROVIDED AN INCORRECT ENGINE TEMPERATURE READING. THE MECHANIC REFERRED THE CONTACT TO FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660, 423-578-3600). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,333. *LN *BF THE CONSUMER STATED THERE WAS TRANSMISSION FAILURE AS WELL. *TR

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera failed to operate as needed. The vehicle was taken to the dealer and the infotainment system was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. I WAS ABLE TO DRIVE FROM THE GAS STATION TO MY HOUSE, WHICH WAS ONLY A FEW BLOCKS. IT WAS VERY HARD TO TURN THE STEERING WHEEL. I HAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. THE FORD SERVICE ADVISOR TOLD ME THAT THE RACK & PINION IS INTERNALLY DAMAGED AND NEEDS TO BE REPLACED. HE ALSO STATED THE RACK & PINION IS A SEAL COMPONENT, SO THAT IS WHY THE ENTIRE THING HAS TO BE REPLACED. THIS IS A SAFETY CONCERN, IF I WAS DRIVING AT A HIGHER SPEED DURING THE FAILURE, IT COULD HAVE CAUSED A ACCIDENT WITH NO POWER STEERING. MY FORD ESCAPE IS 2014, 42,000 MILES. *TR

HAD THE COOLANT RESERVOIR CRACK TWICE, VEHICLE WAS STOPPED IMMEDIATELY AND THEN THE PART WAS REPLACED RIGHT AWAY. AFTER THE SECOND TIME I ASKED IF THIS WAS A COMMON ISSUE WITH THESE VEHICLES I WAS TOLD IT WAS AND THAT THEY ARE CONSTANTLY REORDERING THESE PARTS. NOT EVEN 2 MONTHS LATER I TOOK IT IS BECAUSE IT HAD A CHECK ENGINE LIGHT AND THEY CLAIMED IT WAS 2 BAD SENSORS, I TOOK IT IN TO GET REPAIRED AND THEN THEY TOLD ME MY MOTOR WAS SHOT.

ENGINE COOLANT LEAKED INTO THE 4TH ENGINE CYLINDER CAUSING THE SPARK PLUG TO SEIZE AND BREAK INSIDE THE CYLINDER. LEAK ALSO RUINED THE ENGINE AND NOW ENGINE NEEDS TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE LOW COOLANT WARNING LIGHT WAS ILLUMINATED AND SHE HEARD AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED ON AUGUST 12, 2020 WHILE STARTING THE IGNITION, SHE SAW WHITE SMOKE EXITING THE EXHAUST PIPE. THE CONTACT STATED SHE WHILE INSPECTING THE VEHICLE, SHE NOTICED THE COOLANT WAS RUNNING LOW. THE CONTACT STATED SHE CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED TO ADD COOLANT AND THAT THE VEHICLE WAS SAFE TO DRIVE TO THE LOCAL DEALER. THE VEHICLE WAS TAKEN TO LOCAL DEALER TASCA FORD LOCATED AT 250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 60,500.

THE LIFTGATE SEPARATED THE OUTSIDE FROM THE INSIDE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WITH AN ENGINE FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. ON SEVERAL OCCASIONS, THE VEHICLE LUNGED FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROCHESTER FORD LOCATED AT 8 CRAIN RD, ROCHESTER, NH 03867, WHO DIAGNOSED THAT THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR WAS DEFECTIVE. THE MAP SENSOR WAS REPLACED AND THE WIRING HARNESS WAS SPLICED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 98,000.*JFT *DT*JB

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that prior to receiving the recall notification, while driving at an undisclosed speed, the vehicle experienced unintended acceleration after taking her foot off the brake pedal. The vehicle drove across six lanes of traffic and was unable to stop while the brake pedal was depressed. The contact applied the parking brake and was able to stop the vehicle. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The mechanic replaced the transmission. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER SIDE DOOR OPENED. THE CONTACT PULLED OVER ONTO THE ROAD SHOULDER AND CLOSED THE DOOR. THE CONTACT TIED THE DOOR HANDLE TO SECURE THE DOOR FROM RE-OPENING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V239000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

BOUGHT THIS VEHICLE IN 2019 35000 MILES DROVE TO 54000 ,THEN THE DAUGHTER TOOK TO NEVADA WHERE THE LOW COOLANT CAME ON THEN THE VEHICLE TO STOP AND STRAND HER IN THE MIDDLE OF NOWHERE , HAD IT TOWED TO GALLAGHER FORD WHERE THEY INFORMED ME THE #3 CYLINDER HAD ANTI FREEZE IN AND I NEEDED A NEW ENGINE FORD WOULD NOT STAND BY THEIR MOTOR EVEN THOUGH AFTER INSTALLING USED MOTOR AND GETTING THE BILL RIGHT ON THE STATEMENT FROM FORD THIS IS A KNOWN PROBLEM WHERE IT STATES THESE ENGINES HAVE PROBLEMS LEAKING ANTI FREEZE INTO THE ENGINE PER THE PHOTO OF STATEMENT. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE LUG NUTS WERE SWOLLEN DUE TO A MANUFACTURING DEFECT. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE LUG NUTS IN ORDER TO CHANGE OR REPLACE THE TIRES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO REMOVE THE LUG NUTS. THE CONTACT CALLED CURRIE MOTORS FORD OF VALPO (2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373), AND INFORMED THE DEALER OF THE FAILURE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE ATTEMPTING TO PARK THE VEHICLE, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HARRIS FORD LINCOLN LOCATED AT 20006 64TH AVE W, LYNNWOOD, WA 98036, (425) 774-4141, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 47,000.