2014 Ford Escape Complaint Log

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 10/19/2017*JS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAYBROOK DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

SAFETY RECALL 16S30/NHTSA RECALL 16V-643 HAS NOT BEEN DONE BY THE MANUFACTURE AS OF NOV 2017. DEALERS SAY THE CAN NOT GET THE PARTS TO DO THE RECALL.

WHEN DRIVING MY 2014 FORD ESCAPE THE VEHICLE WILL HESITATE AND HAS STALLED. THIS HAPPENS WHEN GOING FROM A STOP AND TRANSITIONING FROM 1ST AND 2ND GEAR. IT SOUNDS VERY SIMILAR TO RECALL NUMBER 14V495000 BUT MY VEHICLE WAS NOT COVERED. THESE HESITATIONS HAVE CAUSED OTHER DRIVERS ON THE ROAD TO HAVE TO SLAM ON THEIR BREAKS AND THE VEHICLE STALLED ONCE WHILE MAKING A LEFT HAND TURN ALMOST RESULTING IN A COLLISION. THANKFULLY THE OTHER DRIVER SLAMMED ON THEIR BREAKS AVOIDING AN ACCIDENT. THIS HAPPENS EVERY RIME WE DRIVE THIS VEHICLE AND WHEN FORD WAS ASKED ABKUT IT THEY COULD CARE LESS. WE HAVE BEEN TOLD BY FORD IT IS NOT THEIR PROBLEM.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COOLANT LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL OCTOBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GALPIN FORD, 15505 ROSCOE BLVD, VAN NUYS, CA 91343, (818) 787-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I PURCHASED THIS VEHICLE NEW AND NOTICED THE BAD SMELL/FUMES 5 MONTHS LATER DURING A ROAD TRIP. I THOUGHT THE SMELL WAS DUE TO NEW VEHICLE. I ONLY NOTICE THE SMELL DURING HARD ACCELERATION, ESPECIALLY WHEN PASSING ON AND ENTERING MAJOR HIGHWAYS, A STRONG SMELL COMES THROUGH THE VENTS AND UNDER THE STEERING COLUMN. THE SMELL IS LIKE BURNT PLASTIC OR RUBBER. IT GIVES ME A HEADACHE AT TIMES. I'VE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS; FIRST IT WAS THOUGHT TO BE THE CABIN FILTER NEEDED CHANGING AFTER 10 MONTHS OF BUYING THE SUV NEW, THEN IT WAS THOUGHT TO BE CLOGGED AIR VENTS WHICH WAS FALSE, THEN IT WAS THE AIR FRESHENER THAT CAUSED IT TO SMELL WHICH I REMOVED, AND RECENTLY I TOOK IT TO THE DEALER TWICE AND THEY HAD NO IDEA WHERE THE SMELL WAS COMING FROM, EVEN THOUGH THE SERVICE ADVISER AND MECHANIC WITNESS THE SMELL/FUME. I CHECKED SEVERAL WEB SITES AND DISCOVERED OTHER OWNERS OF 2014 FORD ESCAPE ARE EXPERIENCING THE SAME PROBLEM. I DRIVE WITH THE WINDOW CRACKED BECAUSE I'M CONCERNED ABOUT MY HEALTH AND MY FAMILY. THIS IS A VERY SERIOUS ISSUE.

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE BURST INTO FLAMES AND THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND WAS DESTROYED. THE MANUFACTURER ADVISED THE CONTACT TO CALL HER INSURANCE COMPANY AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

WHEN STARTING THE VEHICLE THE ABS WARNING LIGHT COMES ON AND DOES NOT GO OUT AS IT SHOULD. UPON PUTTING THE CAR IN GEAR AND MOVING FORWARD, THE SPEEDOMETER GOES OUT, TRIP COMPUTER GOES OUT, TRACTION CONTROL WARNING LIGHT COMES ON AND THEN HILL ASSIST WARNING LIGHT COMES ON. DEALER HAS BEEN UNABLE TO FIX THIS PROBLEM AND CAR IS UNSAFE TO DRIVE WITH FEAR OF BRAKES FAILING, NO SPEEDOMETER AND OTHER WARNING LIGHTS COMING ON.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE VEHICLE WAS TAKEN TO VIVA AUTO GROUP (414 EXECUTIVE CENTER BLVD, EL PASO, TEXAS 79902, (915) 834-6200), BUT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GALPIN FORD (LOCATED AT 15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD BECOME AVAILABLE IN DECEMBER OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS OR ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED WITHOUT WARNING AND FELT LIKE IT WOULD STALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

AS I WAS BACKING OUT OF A PARKING SPOT, VEHICLE BECAME STUCK IN REVERSE. SHIFT ARM WAS STUCK IN REVERSE AND COULD NOT BE MOVED. MY FOOT HAD TO REMAIN PRESSED DOWN ON BRAKE PEDAL TO PREVENT VEHICLE FROM MOVING FARTHER BACKWARD AND HITTING NEARBY PARKED VEHICLES. VEHICLE WAS TURNED OFF TO PREVENT FURTHER BACKWARD MOVEMENT, WHICH LEFT VEHICLE BLOCKING ONCOMING VEHICLES MOVING THROUGH LOT. VEHICLE WAS TOWED TO DEALER. DEALER DIAGNOSED PROBLEM AS A LOOSE SHIFTER ARM BOLT. BOLT WAS TIGHTENED.

BOUGHT 2014 FORD ESCAPE THE INSTRUMENT PANEL FAILED TO NOTIFY ME WHEN ALL FOUR OF MY TIRES WERE NOT INFLATED AT PROPER TIER PRESSURE CAUSING THE CAR NOT TO DRIVE CORRECTLY ON ROAD CAUSING ME TO SLIDE OFF ROAD DROVE CAR HOME SINCE WAS ONLY 2 MILES FROM HOUSE HUSBAND AND STEP SON CAME OUT TOLD THEM WHAT HAPPENED THEY BOTH CHECKED ALL 4 TIRES SAID EVERYONE WAS UNDER INFLATED WHICH WAS THE CAUSE OF CAR NOT DRIVING PROPERLY HUSBAND ASK IF THE PANEL TOLD ME AND I SAID NO THEY PUT AIR IN ALL 4 TIRES .TAKING CAR TO FORD DEALER TO HAVE THEM CHECK IT OUT WHILE FIXING 2 OTHER RECALLS.

SINCE SHORTLY AFTER PURCHASING THE VEHICLE IT BEGAN HAVING ISSUES WITH THE TRANSMISSION. THEY INCLUDED UNCONTROLLED ACCELERATION, DECELERATION, ROUGH SHIFTING, TRANSMISSION AND FLUID LEAKS. THE VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES FROM 1 DAY TO OVER 90 DAYS AT A TIME. SEVERAL REPAIRS TOOK 5-7 WEEKS. INITIALLY THE FORD DEALERSHIP AND FORD MOTOR CO. COVERED THE REPAIRS AND PROVIDED A RENTAL CAR ON TWO OCCASIONS. THE ISSUE HAS NOT BEEN FULLY RESOLVED AS THE VEHICLE HAS BEEN IN THE FORD SHOP SINCE APRIL 1, 2017 WHILE IT WAS BEING DIAGNOSED AND I TRIED TO DISCUSS THE ISSUES WITH FORD SINCE THEY REFUSED TO COVER THE REPAIRS. FORD DENIED OUR CLAIM TO REPLACE THE VEHICLE WITH LESS THAN 25,000 MILES ON THE VEHICLE UNDER THE CALIFORNIA "LEMON LAW" STATUTES. THE ISSUES HAVE NEARLY CAUSED SEVERAL ACCIDENTS AND THE VEHICLE HAD TO BE TOWED TO THE SHOP AT ONE POINT AS I FELT IT WAS UNSAFE TO DRIVE. THE UNCONTROLLED ACCELERATION AND DECELERATION USUALLY TOOK PLACE AT FREEWAY SPEEDS OF 55-70 MPH. THE ROUGH SHIFTING WAS COMMONLY DURING A FIRST START OR WHEN APPROACHING OR PULLING AWAY FROM A STOP AT AN INTERSECTION. IT WOULD SHIFT ROUGH AT SPEEDS 20-35 ON RESIDENTIAL ROADWAYS. THE LEAKS WERE TYPICALLY DISCOVERED AFTER FREEWAY DRIVING. I HAVE NUMEROUS DOCUMENTS AND THE SYSTEM WOULD NOT ACCEPT THEM ALL SO I UPLOADED A FEW AS SAMPLES. THE VEHICLE HAS BEEN IN THE SHOP SINCE APRIL 1, 2017 SO I DO NOT HAVE THE DOCUMENTS SHOWING THE CURRENT ISSUES. FORD HAS BEEN DIFFICULT TO WORK WITH AND HAS REFUSED TO COVER ANY REPAIRS. FORD MOTOR COMPANY INFORMED ME THAT THEY "SELF REPORT" CLAIMS LIKE THIS TO NHTSA AND PROVIDE NHTSA WITH MY CONTACT INFORMATION. THEY ALSO TOLD ME MY ONLY OPTIONS WOULD BE TO FILE A LAWSUIT AGAINST FORD OR REPORT THE ISSUE TO NHTSA AS A SAFETY CONCERN. I BELIEVE THIS VEHICLE HAS AN INHERENT DEFECT THAT IS A SERIOUS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAN LEANDRO FORD IN SAN LEANDRO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I JUST BOUGHT THE CAR IN MARCH 2017 AND WE TOOK IT ON A TRIP TO THE BEACH. ALMOST THERE THE CAR STARTED JUMPING INTO GEAR WHEN WE TOOK OFF AT THE RED LIGHT. THEY STARTED GETTING CLOSER AND MORE HARDER AT EACH STOP SO WE STOPPED AT A STORE TO CHECK IT.THERES NO DIP STICK TO CHECK THE TRANY WITH SO WE THOUGHT IT MIGHT OF GOT HOT EVEN THOUGH WE STOPPED OFTEN. IT SEEMED TO HELP THEN IT STARTED DOING IT AGAIN AFTER SOME TIME.WE HAD ALREADY PAID FOR THE HOTEL SO WE WENT ON AND STAYED WITH OUT GOING MANY PLACES FOR FEAR OF NOT GETTING BACK HOME.ON THE WAY HOME IT STILL DID THE SAME BUT NOT ON THE INTERSTATE.SEEMS IT ONLY DID IT AT STOPS AND STARTS IN TOWNS AT LIGHTS AND STOP SIGNS. THE FORD COMPANY HAS HAD MY CAR IN THE SHOP SINCE I GOT BACK HOME AND IVE MADE THE FIRST PAYMENT WITH 2 WEEKS DRIVING OUT OF IT.THEY SAY IT NEEDS A NEW TRANSMISSION, BUT BY THE CAR FAX PAPER IT WAS JUST REPLACED A MONTH AGO . ITS GONNA BE ANOTHER MONTH BEFORE I GET IT BACK, BECAUSE THEY HAVE TO ORDER IT. JUST HOPE I DON'T HAVE TO GO THROUGH THIS ANY MORE. LOVE THE LITTLE SUV, JUST HATE ALL THIS TROUBLE I'M HAVING OUT OF IT

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SPANGLER MOTORS (LOCATED AT 5620 PA-405, MILTON, PA 17847 (570) 742-8725) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ELLSWORTH FORD (424 INDUSTRIAL ROAD, ELLSWORTH, WI) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN CAN I EXPECT THIS RECALL #17S09 TO BE SETTLED BY FORD?

I RECEIVED A RECALL NOTICE IN APRIL 2017 FROM FORD (17S09). IN MY OPINION THIS RECALL HAS NOT BEEN REPAIRED IN A REASONABLE AMOUNT OF TIME. 9 MONTHS OF DRIVING A VEHICLE WITH A RISK OF STARTING AN ENGINE FIRE IS TO LONG. DOES FORD HAVE AN UPDATED TIME FRAME FOR THE REPAIR. NHTSA RECALL # 17V209

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD EAST AT (440) 296-3020 (28825 EUCLID AVE, WICKLIFFE, OH 44092) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAKEVIEW FORD LINCOLN, 295 W DICKMAN RD, BATTLE CREEK, MI 49037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MARCH 27, 2017 RECALL - NHTSA RECALL NUMBER 17S09 - COOLANT LEVEL SENSOR SYSTEM INSTALLATION - CONTINUE TO BE TOLD BY DEALERSHIPS THAT PARTS ARE BACK ORDERED - PROBLEM COULD CAUSE ENGINE FIRE - HOW LONG CAN THIS GO ON BEFORE FORD PROVIDES PARTS?

WAS DRIVING HOME FROM WORK ON THE INTERSTATE. ENGINE BEGAN TO JERK A BIT THEN WARNING MESSAGES APPEARED ON SCREEN. PULLED OVER TO SIDE OF ROAD. AFTER CAR STOPPED SMOKE BEGAN TO APPEAR FROM UNDER HOOD AND ENTERING CAB THROUGH THE VENTS. I OPENED THE WINDOW TO CLEAR THE SMOKE AND LOOKED FOR PHONE NUMBER TO ROADSIDE ASSISTANCE THINKING IT WAS ONLY A BELT THAT HAD MELTED OR BURNED. WITHIN A FEW MINUTES I BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD BY THE WINDSHIELD. I EXITED THE VEHICLE AND A SHERIFF'S DEPUTY HAPPENED TO BE PULLING IN BEHIND ME AFTER SEEING MY CAR IN DISTRESS. FIRE DEPARTMENT WAS CALLED. WITHIN FIVE TO TEN MINUTES THE ENGINE AREA OF THE VEHICLE WAS ENGULFED IN FLAMES. AFTER A SHORT INVESTIGATION ON THE SCENE THE FD BELIEVED THE CAUSE TO BE ELECTRICAL AND APPEARED TO HAVE BEGUN AND CAUSED THE MOST DAMAGE TO THE PASSENGER SIDE FRONT CORNER OF THE ENGINE.

ON TAKE OFF CAR WILL NOT ALWAYS GO INTO GEAR AND WHEN IT DOES IT DOES NOT HAVE MUCH POWER TO ACCELERATE LEAVING FOR A DANGEROUS DRIVING SITUATION. IF THE MOTOR IS SHUT OFF AND THE "COMPUTER" RESETS IT WILL RESET AND DRIVE OK FOR A SHORT TIME BUT THE PROBLEM REAPPEARS. CAR IS NOW PARKED UNTIL WE CAN FIGURE WHAT IS WRONG WITH IT. HATE PAYING FOR A CAR THAT I CAN'T DRIVE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IT'S BEEN A YEAR ON THIS RECALL. WHAT'S THE HOLD UP? IS THERE A TRADE-IN PROGRAM TO GET A CAR WITHOUT A RECALL? MAR 27,2017 MANUFACTURER RECALL NUMBER17S09 NHTSA RECALL NUMBER17S09 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED WHEN IT DROVE OVER A BUMP. THE CONTACT STATED THAT THE BAR THAT THE BAR THAT CONNECTED THE WHEEL TO THE VEHICLE WAS FRACTURED. THE WHEEL WAS LOOSE AND MOVEABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.

I BOUGHT MY CAR IN FEBRUARY 2017. SOON AFTER PURCHASING THIS (USED) I BEGAN LOSING ENGINE COOLANT RAPIDLY AND MY CAR WOULD NOT GET WARM WHEN I HAD THE HEAT ON. ALSO, BLUE SMOKE WOULD COME FROM THE EXHAUST. I HAVE TAKEN TO MY BROTHER-IN-LAW FOR A LOOK-OVER AND THEY SAID THIS LOOKS LIKE A LEMON CAR. WELL, UPON RESEARCH, I SEE A RECALL WHICH MATCHES A LOT OF THE SYMPTOMS OF MY CARS ISSUES, BUT NO RECALL HAS BEEN ISSUED ON MY VIN. I BELIEVE THAT WHATEVER IS GOING ON WITH MY CAR IS A DIRECT RESULT OF THE SAME ISSUE BEING RECALLED AND I NEED THIS INVESTIGATED AS SOON AS POSSIBLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING BETWEEN 60-65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A FRACTURE TO THE ENGINE BLOCK, WHICH CAUSED THE ENGINE TO OVERHEAT, MISFIRE, AND OIL TO LEAK. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55/R17 99 H. WHILE DRIVING 40 MPH, THE CONTACT FELT A VIBRATION AND STATED THAT THE TIRES WOULD SKID WHILE ACCELERATING FROM A STOP. THE FRONT PASSENGER AND BOTH REAR TIRES LOST PRESSURE. IN ADDITION, THE TREAD SEPARATED IN CHUNKS FROM THE FRONT PASSENGER AND BOTH REAR TIRES. THE CONTACT ALSO STATED THAT THE TIRES DID NOT GRIP THE ROAD AND WOULD SLIP WHEN MAKING TURNS. THE DEALER DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 35,288 AND THE TIRE FAILURE MILEAGE WAS 15,748.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A TIRE ROTATION, THE TECHNICIAN ADVISED THAT THE LUG NUTS FOR ALL FOUR TIRES NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE LUG NUTS FOR ALL FOUR TIRES WERE PREVIOUSLY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

FEBRUARY 2017, VEHICLE IN MOTION, 50 MPH & SUDDENLY ALARM/ENGINE LIGHT & TEMP GAUGE WENT CRAZY, VEHICLE STALLS OUT FROM OVERHEATING IN LEFT LANE OF 2 LN HWY. ABLE TO CRUISE TO SHOULDER. KNEW IT WAS AN ISSUE W/ RADIATOR OR COOLANT FROM THE SMELL & WARNING ON DASH. IN CLOSE PROXIMITY OF STORE WHERE FRIEND WORKS SO WAITED 45 MIN TO COOL& VEHICLE DID START. ABLE TO NURSE IT OVER TO THE PARKING LOT THAT WAS 5MIN AWAY, ENG LIGHT STAYED ON. TIME OF INCIDENT WAS 8:00 PM VIEWING ENGINE UNDER BETTER LIGHT,COOLANT WAS CRITICALLY LOW.PURCHASED COOLANT FROM STORE WHERE REFILLED RESERVOIR, WAITED UNTIL HE WAS OFF WORK, 9:20 PM, SO CAN FOLLOW ME HOME IN CASE I NEED MORE ASSISTANCE. ARRIVE AT MY HOME WITHOUT INCIDENT, ENGINE LIGHT ON. IN FOLLOWING DAYS, I MONITOR COOLANT FOR 2 WEEKS& FIGURE ITS AN ISOLATED INCIDENT. ENGINE LT REMAINS ON FOR 7 DAYS. AFTER 3WKS, NEED TO TOP OFF COOLANT AS IT DROPS UNDER FILL LINE. I PURCHASED THIS VEHICLE @19KMI & TIME OF INCIDENT HAD 35K MILES. FEELING IT IS A BIT UNUSUAL TO HAVE THESE ISSUES AT SUCH LOW MILEAGE BUT IM NO EXPERT,FIGURED SOMETHING THAT NEEDS TO BE MONITORED REG AS THE TEMP GAUGE READS NORMAL/NO ENGINE/WARNING LIGHT HAS BEEN ON SINCE. I RECEIVED IN APRIL-SAFETY RECALL17S09/17V-209. I READ THAT REPAIR NOT AVAILABLE UNTIL LATE 2017& I WILL BE NOTIFIED BY FORD WHEN TO SCHED.SERVICE APPT FOR COOLING SYS.UPGRADE. HAVE NOT RCVD ANY FURTHER NOTICE & HAVE HAD TO TOP OFF THE COOLANT ONCE AGAIN.LETTER STATES TO "MAINTAIN PROPER COOLANT LEVEL TO REDUCE RISK OF OVERHEATING THAT CAN LEAD TO A FIRE" AM I REDUCING RISK ONLY? NOT ELIMINATING THIS RISK? IDID SOME RESEARCH, LEADING ME TO THIS COMPLAINT. I'M FINANCING THIS VEHICLE FOR $380/MTH & VERY UNHAPPY WITH THIS SITUATION & AM NOT SURE OF MY OPTIONS IF THERE IS NO RESOLUTION YET. I DO NOT WANT TO BREAK DOWN IN TRAFFIC AGAIN IF THERE IS A RISK OF REPEATING THE INITIAL INCIDENT, OR WORSE.

MY 2014 FORD ESCAPE HAS A COOLANT LEAK. IT HAS OVERHEATED AT LEAST 3 TIME WITHOUT WARNING WHILE DRIVING ON THE HIGHWAY. AS A RESULT MY VEHICLE HAS SUSTAINED ENGINE DAMAGE. THERE IS A RECALL ASSOCIATED WITH THE COOLANT SYSTEM. I THINK FORD SHOULD REPLACE/ REPAIR THE ENGINE AT NO CHARGE. THEY DON'T AGREE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MINUTES AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO TASCA FORD SEEKONK (200 FALL RIVER AVE, SEEKONK, MA 02771, (800)-737-0435) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR EMITTING FROM THE AIR VENTS OF THE VEHICLE. EXHAUST FUMES ALSO ENTERED THE CABIN OF THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,400. UPDATED 07/19/17*LJ *CN

FORD RECALL 17S09 WAS ISSUED OVER A YEAR AGO. 15 MONTHS LATER, FORD HAS GIVEN ME THE RUNAROUND ABOUT FIXING THE PROBLEM. I HAVE BEEN IN CONTACT WITH THEM FOR ABOUT 6 MONTHS, HAVE ACTUALLY GOTTEN APPOINTMENTS AT MY LOCAL DEALERSHIP AND THEY HAVE DISREGARDED MY PROBLEM AND WILL NOT RESPOND TO MY NEEDS. I HAVE ALSO CONTACTED FORD MANFUACTURING. ON RECORDED CALLS THEY HAVE FAILED TO EITHER HELP ME WITH MY PROBLEM OR HAD A SUPERVISOR CONTACTED ME AS REQUESTED. HELP?

A RECALL WAS INITIATED FOR MY CAR FOR LOCALIZED OVERHEATING IN ENGINE CYLINDER CAUSING CYLINDER HEAD TO CRACK, AND PRESSURIZED OIL LEAKS THAT CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT. I INITIALLY BROUGHT MY CAR IN FOR MY ENGINE OVERHEATING WHERE MY CAR WAS GIVING ME A WARNING SIGN TO PULL OVER AND IMMEDIATELY TURN OFF MY CAR. THEY REPLACED THE COOLANT HOSE. TWO MONTHS LATER THE SAME ISSUE OCCURRED AND THEY THEN REPLACED THE COOLANT TANK. FAST FORWARD ONE YEAR AND THE ISSUE BEGAN TO HAPPEN ONCE AGAIN. I TOOK MY CAR BACK IN AND THE COOLANT TANK WAS REPLACED FOR THE SECOND TIME IN MAY OF 2018. I HAD NO ISSUES UNTIL DECEMBER OF 2018 WHERE ONCE AGAIN THE CAR GAVE ME THE SAME WARNING SIGN AND ONCE AGAIN NEEDS THE COOLANT HOSE REPLACED DUE TO IT LEAKING. THEY HAVE TOLD ME I AM RESPONSIBLE FOR REPLACING THIS ON MY OWN AND PAYING FOR IT. EACH TIME I HAVE BEEN DRIVING WHEN THIS ISSUE OCCURS AND I HAVE TO IMMEDIATELY PULL OVER AND TURN MY CAR OFF TO AVOID FURTHER DAMAGE AS WELL AND I CANNOT DRIVE MY CAR FOR NUMEROUS DAYS WHILE I WAIT FOR THEM TO REPAIR IT. I WANT TO FIGURE OUT A SOLUTION MOVING FORWARD BECAUSE CLEARLY THIS CAR IS NOT BEING FIXED EVEN WHEN I TAKE IT IN OVER AND OVER AGAIN.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ *AS THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. *JS

MY FORD HAD 3200 MILES ON THE CAR AND BOTH BACK BRAKE ROTORS HAD TO BE MACHINED. I WANTED NEW ROTOR AND BRAKES ON THE CAR BUT HOFFMAN FORD REFUSED TO PUT NEW ROTORS AND BRAKES ON THE VEHICLE. I THINK THE ROTORS ARE SOFT MATERIAL AND NOT HARDED ENOUGH FROM THE FACTORY. REMEMBER IT ONLY HAD 3200 MILES AND THIS SHOULD BE ON A RECALL LIST FOR POSSIBLE SAFETY VIOLATION AND EXTRA COSTS TO THE CUSTOMER. SOFT ROTORS FROM THE FORD MOTOR AND HOFFMAN FORD IN HARRISBURG PA COULD BE A NATIONAL SAFETY PROBLEM AND EXPENSIVE REPAIRS FOR VEHICLE OWNERS. I WILL GO TO THE NEW PAPER IF NOT CORRECTED. I WANT NEW ROTORS AND PADS ON MY CAR WHILR ITS UNDER BUMPER TO BUMPER WARRANTY 3 YEARS OR 36000 MILES.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 25 MPH, A HISSING NOISE WAS DETECTED AND THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO SMELLED A HORRIBLE ODOR INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER FUELING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

AAA OPERATOR REPORTED THAT LUG NUT WAS SWOLLEN; COULDN'T REMOVE WITH STANDARD EQUIPMENT. DEALER TODAY SAID ALL LUG NUTS NEEDED REPLACING AS THEY WERE "SWOLLEN" DUE TO CORROSION UNDERNEATH THE CAP. THIS IS A SAFETY HAZARD AS THE SUPPLIED TIRE IRON CAN'T REMOVE THEM. SOMETIMES THEY MUST BE SAWED OFF TO REPLACE. APPARENTLY, SAME HAPPENED WITH MY 2010 FORD FUSION. MANY SIMILAR REPORTS ON THE INTERNET.

DRIVING DOWN THE ROAD (4 LANE HIGHWAY) AND MY VEHICLE JOLTED ALL THE SENSORS LIT UP INCLUDING A BLUE ONE SO I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED VEHICLE OFF THEN SAW FLAMES AND EXITED VEHICLE.

WE PURCHASED A 2014 FORD ESCAPE FROM SCAFFIDI MOTORS IN STEVENS POINT. WE HAVE HAD THE VEHICLE IN FOR REPAIR NUMEROUS TIMES BECAUSE FREQUENTLY WHEN YOU SHUT THE BACK DOORS THE INSIDE DOOR PANEL COMES LOOSE WHEREIN YOU HAVE DIFFICULTY OPENING AND THE INSIDE DOOR PANEL GETS DAMAGED OR YOU CANNOT OPEN THE DOORS. AS OF TODAY, BOTH DOORS WILL NOTE OPEN. IN ORDER TO GET IN OR OUT OF THE VEHICLE, WE HAVE TO CLIMB THRU THE FRONT PASSENGER DOOR. NOT SAFE AND AN INCONVENIENCE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY, THE DRIVER'S DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO LATCH THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

WHEN RUNNING HEATER CAN SMELL ENGINE VAPORS, BAD ENOUGH TO GIVE INSTANT HEADACHE WHEN IN MOTION AND WHEN SITTING STILL HAPPENS OFTEN

I WAS DRIVING ON A CITY STREET, GOING STRAIGHT, NO OTHER CARS NEAR ME, WHEN MY REAR GATE WINDOW SPONTANEOUSLY SHATTERED. NOTHING HIT IT OR THE CAR. I DIDN'T HIT ANYTHING. JUST BANG, AND IT WAS BROKEN. INITIALLY IT WAS ALL STILL IN PLACE BUT BY THE TIME I ARRIVED HOME, PIECES HAD BEGUN TO FALL OFF. IT WAS VERY COLD OUTSIDE, ABOUT 15 DEGREES, BUT NO WIND OR PRECIPITATION WAS FALLING. I WAS GOING ABOUT 20 MPH. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED INADVERTENTLY WHILE DRIVING AND WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. ..UPDATED 05/05/17 *BF *CN

FAILURE OF THE MULTIPLE FUNCTIONAL DISPLAY. THE DISPLAY WAS FLICKERING AND DIFFICULT TO SEE FOR A FEW WEEKS, BUT THEN ALL OF A SUDDEN ONE DAY WHEN I STARTED THE CAR IT WENT COMPLETELY BLACK AND HAS REMAINED SO SINCE THAT TIME. I CAN NO LONGER SEE THE DISPLAY, WHICH IS COMPLETELY BLACK. THIS INCLUDES THE ODOMETER, IMPORTANT INDICATORS, AND WHAT GEAR THE CAR IS IN. THIS IS A SIGNIFICANT SAFETY ISSUE THAT OCCURRED A COUPLE OF MONTHS AFTER THE CAR LEFT THE WARRANTY PERIOD BY DATE (>3 YEARS). WITH NO WAY TO READ THE ODOMETER, THIS MAKES IT NEARLY IMPOSSIBLE TO SELL THE VEHICLE AT FAIR MARKET VALUE. THE NHTSA HAS ISSUED RECALLS ON THE MULTIPLE FUNCTIONAL DISPLAY FOR OTHER 2014 FORD ESCAPES, HOWEVER MY VIN IS NOT INCLUDED IN THE RECALL. I BELIEVE MY CAR HAS THE SAME FAULTY MULTIPLE FUNCTIONAL DISPLAY THAT THE RECALLED VEHICLES HAVE.

ON MANY DIFFERENT TIMES MY CAR OVER HEATS. I IMMEDIATELY HAVE TO PARK N WAIT A WHILE FOR IT TO COOL DOWN.