2014 Ford Escape Complaint Log

The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle started to lose motive power and failed to respond while depressing the accelerator pedal. Additionally, the contact noticed that there was smoke coming from under the hood of the vehicle. The contact pulled to the side of the road and discovered that there was fluid leaking from underneath the vehicle onto the ground. No further information was provided. The manufacturer and the local dealer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 163,000.

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 40 MPH, the message "Transmission Fault - Service Now" was displayed. The contact depressed the accelerator pedal, however, the engine only revved, and the vehicle was losing motive power. The contact pulled over, turned off, and restarted the vehicle however, after shifting to drive(D) the vehicle failed to respond. The vehicle was towed to an independent mechanic, and it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 165,000.

Coolant leak occurred out of no where. Roughly 90,000 miles on my car, it's been well taken care of. With no warning, the engine overheated in a drive through. Checked the coolant, it was low and bubbling. Check engine light went on. Difficult to find where the leak is coming from, not sure if it is the water pump, hoses, coolant reservoir or radiator. I refilled the coolant and lost it all in a matter of 2 days. Looked it up and this is very common in Ford Escapes, they need to offer assistance on the matter.

At 104,000 miles the cars ability to shift gears was gone. Engine Light comes on dash. Took to certified mechanic and they confirmed it was a TRANSMISSION failure and I needed a new transmission. There were no warning lights on prior to the failure. Vehicle has had one owner and has been serviced regularly. All records to prove it. Cost of repair, $6000!!!!

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, a whining type noise was present coming from the transmission, the vehicle would not properly accelerate when pressing the accelerator pedal, and the message "Service Transmission" was displayed. The cause of the failures was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 107,000.

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 40 MPH, the "Low Coolant" message was displayed on the instrument panel. No warning light was illuminated. The failure had occurred on several occasions and the contact consistently added coolant before driving the vehicle. The vehicle was taken to a dealer where it was diagnosed that there was a coolant leak; however, the location of the leak was unknown. The dealer stated that the heater hose assembly needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 159,450.

During an oil change, the technician discovered 14 of the 20 lug nuts had swelled and needed replacement for a 2014 Ford Escape. The cost was $110. The service manager stated the technician would not put the old lug nuts on the vehicle since it was a safety issue. He said the nuts could not be removed with the lug wrench which comes with the vehicle and there is potential for the nuts to crack. He said Ford is aware of the problem and the cause is defective lugs especially in an environment where salt and brine solutions are used for snow and ice control. We live in Wisconsin. He suggested searching the Internet for the problem. I searched the Internet and found a large amount of complaints related to Ford Escapes and other Ford models.

I was gifted my vehicle around October 2024 by my parents. It had less than 70k miles and was in great condition. The rear view camera only works intermittently with no recognizable reason or incident in time. I still look behind me but worry about pedestrians who are not readily visible. I have had no one attempt to diagnose the problem as I generally park away from most others if feesible and live in a rural small city with short distance driving. There is no warning prior to the malfunction. A message will appear on the screen that "rear view camera not available" once shifted into reverse.. I am unsure of the exact onset so I used a date close to when I acquired the vehicle. I am a caregiver for my parents and my vehicle is at our home most days.

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the steering wheel became very difficult to turn in either direction. The contact stated that the message "Service Vehicle" was displayed. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,000.

Hello, I'm writing to see if the Ecoboost lawsuits also include 2014 Ford Escapes? Mine cut off on me while on the highway Saturday (XXX). The Engine failed while driving, no light or warning. This is even after me dishing out a little over $8k in 2021 when I purchased it used from Bommarito Ford in St. Louis. I had transmission/engine issues from the start. When the car stopped on me a few folks that work on cars pulled over to see if they could assist. They all said the same thing... that the engine was done... oil was everywhere. They kept asking if it overheated but my gage always stayed between C and H. No lights or warnings ever. It was horrifying to be going about 60 mph to hear something break and lose power without warning. I'm grateful no accident was caused while I merged over to the exit ramp shoulder. I had the car towed back to my apartment while I try to figure out how to get the engine repaired. I'm currently re-starting after a very messy divorce so I do not have extra funds laying around to have a new engine installed. Currently in Chapter 13 due to issues with the divorce. Now I'm catching the bus and I'm still dealing with his stalking/harassment. I've been told my additional warranty ended in June of 2023. I contacted Ford and they told me I would need to have their dealer look at the car which will be towing plus the $250 fee. But that my car type is not included in the class action. The dealer said the same, but I do have an ecoboost engine and have been having issues with the engine/transmission since I purchased it in 2021. Do you know how I could add my name to the Class Action? Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The contact researched and became aware of TSB: 22-2229. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,615.

The contact's wife owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. Additionally, the contact stated that the vehicle had failed to start after several attempts. The message "Low Coolant" was displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant had leaked into an unknown engine cylinder, which damaged the engine's long block. The vehicle was not repaired. No further information was provided. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

The control visual display above the steering column went totally white. I noticed that there is a recall for this same defect on 2014 Ford Escapes, but the dealer checked and said my vehicle wasn’t included in this recall. This display shows you all important functions your car is doing, but being it is pure white you cannot tell a lot of important information that you would normally see.

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the vehicle lost power steering functionality inadvertently. The contact was able to drive to the nearby residence. The contact stated that upon restarting the vehicle, a message indicating a power steering assist failure was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 143,000.

Coolant fluid is leaking into engine cylinder #3. Yes, the vehicle would be available for inspection upon request. The coolant leak can cause the car can overheat, leading to a loss of power, poor performance, and potential engine damage An engine coolant system pressurized diagnostic test was performed by Stuckey Ford in Bellefonte, PA. I will have the report from this test when I pick up the car from the shop. Previous owner stated that one of the spark plugs needed to be changed, but did not disclose engine coolant leak. After purchasing, an indicator light came on stating that the coolant level was low. We have been adding coolant as needed.

The Ecoboost engine in this year/model has a known defect with coolant intrusion into the #3 cylinder. At 83,000 miles the car reported cylinder 3 misfires and the mechanic said coolant was leaking from the head gasket....a known issue with these engines. He warned of catastrophic failure and the potential of an engine fire. He said Ford knows of this issue and recalled several models. My car has the engine issue that Ford knows about and needs to correct before an accident happens. In addition, the coolant does not seem to circulate correctly and when it does, it burns in the cylinder. The has overheated 3 times in the past month.

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact shifted into reverse; however, the rearview camera intermittently was upside down, flashed on and off, and then became dark. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was taken to a dealer; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.

The contact owns a 2014 Ford Escape. The contact stated that upon attempting to accelerate on a neighborhood street at 10 MPH, the vehicle started losing automotive power, and the vehicle proceeded to slow down, and then shut off. The engine coolant light was illuminated, with the low coolant message displayed on the instrument panel. The vehicle was towed to a dealer where the vehicle was diagnosed, and the contact was advised that due to coolant intrusion, the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 168,000.

The contact's daughter owns a 2014 Ford Escape. The contact stated that the battery was drained. The vehicle was taken to an independent mechanic, who determined that the battery needed to be replaced. The battery was replaced. The contact stated that while her daughter was driving at 35 MPH, the power steering became inoperable. The driver pulled over, turned the steering wheel to the right, and turned on the flasher. The power steering and engine warning lights became illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall coverage for the vehicle and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,000.

The contact owns a 2014 Ford Escape. The contact stated while driving 70 MPH at night, the center information console failed to display an image as well as pertinent vehicle safety information. The contact then became aware that the headlights were not functioning. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 48,000. The VIN was not available.

Vehicle is have coolant intrusion through cylinder walls. Car is overheating and burning coolant, large amounts of white smoke coming from tailpipe.

104,340 miles and diagnosed with coolant consumption and coolant intrusion into cylinder #2 causing engine misfire. known defect of the 1.6L EcoBoost engine. Needs engine replacement.

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired, with the check engine warning light illuminated. Additionally, the contact stated that the engine overheated. The contact stated that the vehicle was parked and allowed for the engine to cool down. The vehicle was later started and taken to the dealer. The vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,669.

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 2 MPH, while preparing to make a left turn at an intersection, the vehicle stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 89,000.

Coolant In Cylinders, White Exhaust Smoke

The contact's daughter owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact noticed that the brake pads were overlapping the top of the rotors. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

My 2014 Ford Escape had run into coolant fluid issues such as leaking fluid and a cylinder misfire. Took it to a Ford dealership where they stated the only option for a fix was a replacement of the long block assembly. My car has just about 72,000 miles on it and it already needs an engine replacement due to coolant intrusion and the Ford dealership cited codes P0303, P0316, and P1299. These are codes that are referenced to Ford's recall of engines on Ford Escapes in the years 2017-2019, and it states it applies to Ford Escapes built from late 2015 to 2019. The 2014 Ford Escape experienced an unfixable engine failure that requires the customer to pay for replacement when Ford should be the one paying for damages. It is clear that their coolant intrusion failure affected more years of production that NHTSA has previously found. There is no reason a care with regular service should have its engine fail at 72,000 miles, and the driver shouldn't be shouldering the cost when this specific issue and PCM codes is commonplace among Ford Escape engines outside of the recalled production years of 2015-2019, or even limiting the recall to 2017-2019. Whoever decided to limit which production years applied to the engine coolant recall made a mistake and it needs to be revisited because Ford customers are being forced to pay for Ford's poor design failures.

In April of 2021, my 2014 Ford Escape began to die on take off and my Service Engine light came on. They removed and replaced the coolant reservoir. I took my car back to the dealer because it continued to run hot. I was told that they found nothing wrong. In October of 2022, the Surge Valve was replaced. In November of 2022, it was recalled for the Shifter Cable Bushing and a protective cap. That was replaced as well as a valve cover gasket. On August 9, 2024, it was diagnosed has needing a fuel pump because it would die upon take off. My car continued to die upon takeoff. I was told then that it was the fuel injectors and to run premium gas through it and to try using a different key fob because the computer was showing a problem with the ignition. On October 28, 2024, I brought my car to the dealer because it would still die upon take off. It also sounded like it was idling rough. My CD player would accept and eject the CD, but would not play. I asked that the whole car be looked over to see if there was anything else that needed attention. The following was the diagnosis," coolant bypass valve connector burnt and valve also burnt in connection; found the coolant bypass valve is distorted." They replaced the coolant bypass and coolant bypass valve connector pig tail. The following was also diagnosed, "found the front audio control module has an internal fault; the bottom engine cover damage; found passenger side rear wheel well hanging; removed and replaced spark plugs and coils boots." I declined service for the CD player, the bottom engine cover and the rear wheel guard due to the cost to repair. The following was also on the invoice, "accessed diagnostic port and performed scan to find trouble code P26B7 which is related to Coolant Bypass." My car still dies upon take off. I have faithfully taken care of this car, having oil changes and multi-point inspections done every 3000 to 5000 miles. I cannot afford a new car at this time.

Engine has antifreeze leak. (white smoke and bad smell noticed in [XXX] On August 9th, Ford Motor stated that I need a new engine due to antifreeze leak. $9,999.00 is what they quoted me for a new engine. The car has sat for months since August. I do not have $9,999.00 for a new engine. Per other recall information on the same type of vehicle and engine. The engine could catch on fire. Yes, diagnosed and confirmed by Ford Motor Auto Ranch, Ontario Oregon on 8/9/2024. No, the vehicle has not been inspected by police or insurance. No, there has not been any warning lamps or messages. Any and all help is very welcome. I do not have the money for a new engine and have to rend a car for my medical appointments. I now get a ride to my job daily. Please help me, thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine started overheating. The contact pulled over to the shoulder of the roadway and turned off the vehicle. After a visual inspection, the contact became aware that the coolant reservoir was empty even though the contact had refilled the reservoir the day before. The engine overheating warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

Engine failure due to coolant intrusion

1. My backup cameral is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning about a year ago. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue. I submitted this complaint on 8/22/2025 but have received no followup.

The lugnuts on my 2014 Ford Escape Titanium have swollen to the point that the lug wrench will not fit to remove the lugs. I found out that this is an ongoing problem and could result in lug failure and potentially cause an accident. When the Ford Dealership (Ted Britt Ford of Chantilly, Virginia) informed me that all 20 lugs will have to be replaced at $10 per lug nut (for a total of $200) plus $50 (or so) for installation. Auto supply parts have OEM replacement lugnut for about $25 to $8for0 for a set of 20 lugnuts. Over the years I've owned 4 Ford products and am at the point of trading in my Escape for a new one, but now have my safety concerns.

1. My backup cameral is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning about a year ago. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue.

The contact owns a 2014 Ford Escape. The contact stated that on two occasions while driving at approximately 35 MPH, several unknown warning lights illuminated. Additionally, the message " Coolant Low - Stop Vehicle" was displayed. The contact added coolant to the coolant reservoir and the vehicle was driven to the residence. The vehicle was parked, and the contact observed condensation underneath the front of the vehicle. The vehicle was then diagnosed using a handheld diagnostic machine and the contact was notified to check the coolant. The contact had a mechanic friend to remove the coolant reservoir and became aware there were holes on the bottom of the coolant reservoir. The coolant reservoir was replaced. Additionally, the contact stated that coolant had leaked onto the spark plugs, causing an engine misfire. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 100,000.

The contact owns a 2014 Ford Escape. The contact stated while driving 30-35 MPH, the vehicle stalled. The contact was unable to pull over to the side of the roadway. The contact was able to restart the vehicle and continued driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The dealer related the failure to an unknown recall and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 35 MPH, the "High Engine Temperature - Stop Safely" warning light was illuminated. The contact pulled over and waited for the engine to cool down to continue driving. The contact stated that the failure was intermittent but was a recurring failure. The contact checked the coolant level in the coolant reservoir and the coolant level was at the "minimum" mark; however, when the cap was opened on the reservoir, the coolant almost overflowed and then the level lowered. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the vehicle was experiencing coolant system failures. The engine sensor and thermostat were replaced. The vehicle was repaired. The contact stated that the engine overheating failure had reoccurred. The contact stated that prior to the recent failures the engine had been replaced in 2018. The manufacturer was informed of the failure. The failure mileage was 164,100.

Car overheated due to intrusion of coolant into head gasket. Repair shop identified issue and warned it's a safety risk for fire when overheating. Only symptom before overheating was white smoke from exhaust on startup. Shop said maintenance looked fine, wasn't low on oil and coolant had just been checked less than 6 months earlier at a regular oil change. Mentioned that they have seen a ton of these from the 2.0L EcoBoost engines and it's a known risk in the industry.

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken for an oil change, and the vehicle was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 81,600.

While driving at highway speeds, the engine began to miss resulting in a sudden loss of power that forced me to pull over. I had the vehicle towed to a garage where they found the code for a misfire in cylinder 4. When they looked in cylinder 4, they found coolant intrusion and a crack in the cylinder. I discovered this is a common experience with this engine in Escapes and other vehicles. The vehicle only had around 89,000 miles at the time of the incident.

The contact owns a 2019 Ford Escape. The contact stated while driving at various speeds, the vehicle downshifted unexpectedly. The check engine warning light was illuminated. The contact stated the vehicle was serviced under NHTSA Campaign Number: 22V413000 (Power Train); however, the failure persisted. The vehicle was taken to a local dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 109,000.

The car had a coolant leak which caused the car to overheat. The car is now leaking oil which has lead to oil leaking into the fuel.

The contact owns a 2014 Ford Escape. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was overheating, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart after cooling down. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed failures with the coolant hose and coolant valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 160,000.

The prior reported issue of coolant intrusion of the Ford Ecoboost into the engine. They only recalled a select number and it seems from both own experience and reviews online that this is happening to a wide variety of years and people even though they "fixed" the issue. Had I not been diligent regarding my car this could have ended poorly and in this economy it's ridiculous to not have a reliable and SAFE vehicle

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the coolant warning light illuminated. The vehicle was towed to the local dealer where the vehicle was diagnosed. The contact was informed that the cylinder head was cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 163,000.

Second warning from tire dealership that lug nuts are swollen and need replaced ASAP due to swelling. Noted numerous complaints on-line

I have had the same AC Line replaced in my car on six different occasions by three different mechanics. Part number: CV6Z19D742F. Today I was told by Ford that it is just a faulty/bad part design and there’s not much I can do short of getting a new car. Very disappointed this is the answer I got after spending nearly $1,000 on fixing this problem.

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "Low Engine Coolant" message was displayed. The check engine and ABS warning lights were illuminated. The contact added coolant to the coolant reservoir, but the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,200.

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and lost automotive power. The check engine warning light had flashed on and off and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V525000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 115,000.

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the instrument cluster screen malfunctioned and turned black or flickered off and on. Additionally, the headlights, turn signals, and brake lights intermittently failed to operate as needed. The transmission and check engine warning lights were illuminated. The cause of the failures was not yet determined. The local dealer was contacted regarding the failures, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 130,000.