2015 Ford Escape Complaint Log

The backup camera constantly inverts when in use.

The contact owns a 2015 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact stated that upon scanning the vehicle with a vehicle scanner, the contact retrieved diagnostic trouble codes indicating an engine misfire. The contact replaced the ignition coils; however, the failure persisted. The contact stated that while replacing the spark plugs, the spark plug thread of cylinder #4 remained stuck in the cylinder head. The vehicle was taken to an independent mechanic, where the contact was informed that the spark plug thread might be stuck because the cylinder head had melted around the spark plug thread. The mechanic determined that the cylinder head needed to be replaced. The dealer was notified of the failure and recommended the cylinder head replacement. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an undisclosed recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

The contact owns a 2015 Ford Escape. The contact stated while depressing the accelerator pedal, the RPM increased; however, the vehicle failed to properly accelerate. Additionally, there was a whining sound coming from the engine compartment while attempting to accelerate and the vehicle was jerking and vibrating abnormally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 110,000.

The contact owns a 2015 Ford Escape. The contact stated while idling and while driving at various speeds, there was a significant amount of smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was taken to A1 Auto 3 Brothers Car Repair, where it was diagnosed that the engine had failed due to piston rings failure, and the turbo charger also failed. The dealer determined that the engine and the turbo charger needed to be replaced. The warranty company informed the contact that only the turbo charger was covered under warranty. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.

The contact owns a 2015 Ford Escape. The contact stated while driving 35 MPH, the vehicle started vibrating, with an abnormal sound coming from under the center of the vehicle. The contact pulled over to the side of the road and restarted the vehicle; however, the failure persisted. The vehicle was towed to the residence. The vehicle was then taken to an independent mechanic who suspected a failure with the transmission. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Escape. The contact was in reverse (R) and backing into her driveway at approximately 4 MPH when the rear view camera failed. The contact stated that she crashed into her mailbox. The contact stated that there were dents and scratches on the rear bumper on the driver's side under the left tail light assembly. The contact stated that before the crash, she had had intermittent loss of the rear view image, but now there was no image at all, and the screen was black. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure and referred the contact to call the Safety Hotline to file a complaint. The failure mileage was approximately 98,000.

UNKNOWN, but appears like other version of Ford Escape the 2015 suffers from the same fuel pump issues. On at least 10 moments the car stalls and dies during driving. When brought to Fords attention, they have on 2 times indicated that no error codes or way of duplicating problem. I had independent car repair place as well look into the issue with the same response. We now only drive the car if we have to and only in short areas where we are not driving on the freeway and if we can walk home. Please add this to the recalls.

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the vapor canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 24N07. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

Driving home from work vehicle would not move forward. Had towed to Ford dealership. Told transmission was over heating, requiring a new transmission at a cost $7,400. Purchased the vehicle one year ago from an auto dealership. Was told by the Ford dealership that they see a lot of this happening to this vehicle type.

While driving to Las Vegas, I noticed the engine felt unstable and coolant levels were low. After topping off coolant, the car drove normally for the remainder of the trip, but the air conditioning intermittently blew hot air. A mechanic performed diagnostic and pressure tests, but no codes appeared. The issue recurred with repeated coolant loss and stalling sensations. The following day, the vehicle overheated on the freeway and stalled. A mechanic diagnosed a blown head gasket and cracked cylinder head, which cost me $4,500 to repair. Less than a month later, the same issue happened again. This defect creates ongoing safety concerns due to the risk of sudden stalling, overheating, and potential engine fire. I have learned that this issue is widespread in Ford Escape EcoBoost engines, and Ford has not issued a recall or permanent fix.06

Back up camera does not work at times screen is black when vehicle is in reverse, other times camera display is working. This problem started around June 0f 2025

When hitting the brakes the car starts accelerating brakes go to the floor

Back up quit working.

The shift cable bushing on my 2015 Ford Escape failed, causing the gear shifter to appear in "Park" when the transmission was actually in a different gear. This posed a significant safety risk, as the vehicle could roll unexpectedly. The problem was diagnosed and confirmed by a certified Ford dealership. They stated the failure was due to a coolant hose leak affecting the bushing, but this seems questionable since this exact bushing has been recalled previously for premature degradation (Ford recalls 18S20 and 22S25). I experienced the same symptoms reported in the recall: gear position not matching the shifter, difficulty engaging Park, and the potential for the car to roll. There were no warning lights or messages before the failure. I had to pay for the repair out of pocket, even though this appears to be the same defect covered in the recall. The part is no longer available for inspection, as it was replaced during the repair.

The shift cable bushing on my 2015 Ford Escape failed, causing the gear shifter to appear in "Park" when the transmission was actually in a different gear. This posed a significant safety risk, as the vehicle could roll unexpectedly. The problem was diagnosed and confirmed by a certified Ford dealership. They stated the failure was due to a coolant hose leak affecting the bushing, but this seems questionable since this exact bushing has been recalled previously for premature degradation (Ford recalls 18S20 and 22S25). I experienced the same symptoms reported in the recall: gear position not matching the shifter, difficulty engaging Park, and the potential for the car to roll. There were no warning lights or messages before the failure. I had to pay for the repair out of pocket, even though this appears to be the same defect covered in the recall. The part is no longer available for inspection, as it was replaced during the repair.

The contact owns a 2015 Ford Escape. The contact stated that the rear passenger's side door failed to lock and latch securely. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 98,000.

Vehicle threw code for Ignition Coil 1 malfunction, replaced all 4 ignition coils & spark plugs but the car later threw codes for Ignition Coil 1 and 2 malfunction. I observed antifreeze was leaking from the car only while in operation. Lines were replaced and the car was thoroughly checked for leaks. Antifreeze was kept topped off routinely while troubleshooting. Went to start car and it wouldn't start. Had it towed for repairs and received diagnosis that engine overheated due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. This is a known manufacturer's defect that has caused total engine failure and requires replacement of the engine block. Quote to repair the vehicle exceeds the vehicle's value.

On 14 May 2025 at approximately 11:45 am I went to drive my Ford Escape to Metro Ford for routine engine service. I started the Ford and proceeded to drive away. A few minutes later as I was driving down a two lane major highway I began to accelerate the Ford when I noticed RPMs going up but transmission was not engaged. I shifted into neutral and back to drive. Still nothing. I tried using manual shift buttons, nothing. I was on a busy high speed road and could not accelerate. I had enough momentum to pull off on a driveway area. I tried shifting ford into park and drive and when going to drive nothing happened. I turned the car off. Waited a few minutes and the Ford finally engaged into reverse. I was able to get back to my house by getting enough momentum to coast down to my driveway. The transmission completely stopped working. This is a serious failure that I had no indication it was failing. Had my niece or her kids was in the car they could have been injured due to the vehicle stalling on a major road or in an intersection or even in a train track. So many potential life threatening possibilities. I towed the Ford to Metro Ford. Ford only quoted me options for repair. I advised them if they had no other concerns then I would report the extremely dangerous situation that should have already been recalled. Ford metro noted they pulled transmission fluid and determined there transmission is bad. I had no warning from the computer this was a potential failure. I could have been killed had I not been able to figure out how to get out of the road. This transmission failure, according to Ford is common. If so, it’s a safety hazard. I am parking the Ford and I’m willing to let anyone inspect it so they can see the failure prior to any repairs. I maintain the Ford and rely on it. I want all Ford Escape owners to know this Hazardous safety issue. Someone is going to get killed if not already has been.

Engine overheated. Coolant Bypass Valve needs replacement, which is known issue in this model for various years and only one year (2014) was identified for recall, although it has been a common problem for many Ford Escapes model years after 2010. Thermostat assembly, check engine light, and overheating are issues that arose due to the faulty coolant bypass valve. A possible outcome is engine fire, as indicated by information from the manufacturer.

Transmission failed with only 76,000 miles on the car. My wife's safety was at risk due to being on a busy highway on a hill and being unable to accelerate away from danger. Transmission fault light came on the dash.

The contact's daughter owns a 2015 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle shuddered and then stalled. No warning light was illuminated. The contact's daughter pulled over and turned off the vehicle. The vehicle was towed to an independent mechanic, who determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 98,000.

The camera goes on and off. Sometimes as you reverse the camera is working then suddenly goes black. There is no direct pinpoint to when the camera stopped working properly but poses a risk when using to reverse and suddenly goes black

The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R) the rearview camera intermittently displayed a blank screen. The failure later became a permanent failure, and the camera was inoperable. The contact received notification of NHTSA Campaign Number: 2569V5000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.

The contact owns a 2015 Ford Escape. The contact stated that while at a red light, the vehicle shut off unintendedly. The contact shifted to neutral to keep the vehicle running. While in reverse, the vehicle started to shake abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission was hot and was welded to an unstated object, and there was a leak coming from the vehicle. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Overheated due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. This is a known manufacturer's defect that has caused total engine failure and required replacement of the engine block. Mechanic quoted $13,000, more than the value of the car.

The contact owns a 2015 Ford Escape. The contact stated that while driving, the vehicle failed to exceed 40 MPH. The contact stated that several unknown warning lights were illuminated before the vehicle stalled. The vehicle was restarted and was driven 10-ft and stalled again. The vehicle was towed to a dealer where it was diagnosed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,000.

The contact owns a 2015 Ford Escape. The contact stated while driving 2 MPH, the vehicle failed to respond as needed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with transmission failure. The contact contacted the dealer; however, the vehicle was not taken to the dealer. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and a claim was submitted. The failure mileage was approximately 103,000.

The contact owns a 2015 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to the dealer, and was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was towed to an independent mechanic, who also determined that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2015 Ford Escape. The contact stated that while at a red light, the vehicle failed to move forward. There were no warning lights illuminated. The vehicle was towed to a transmission shop where it was determined that the transmission needed to be replaced. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred the contact to the NHTSA Hotline. The failure mileage was approximately 116,000.

My TRANSMISSION AND ELECTRICAL.. HOW'S A VEHICLE MADE WITH "NO DIP STICK" AND MY "ONLY GOES TO A FORD CAR SERVICE CENTER..

DRIVER'S SEAT STOP WORKING AND THE ENGINE LEAKS AND THE SUSPENSION WENT BAD AND TRANSMISSION STOPPED IN THE MIDDLE OF TRAFFIC ON FOULK ROAD IN WILMINGTON DELAWARE APRIL 18, 2025 AND WAS VERY SCARED AND NERVOUS..

The contact’s wife owns a 2015 Ford Escape. The contact stated while idling or while driving at various speeds, the steering wheel felt loose and there was no resistance while turning the steering wheel. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Catastrophic Hood Latch Assembly breakage. Assembly came off car. The Hood then flew back onto windshield completely destroying it. Safety Latch was also detached. Hood latch Assembly was on top of motor after car was stopped. There were no warnings lamps, messages or any other symptoms of this problem prior to failure. The car has not been inspected by anyone yet, but there are photos showing the damage and the parts are also available for inspection. Safety concerns: Hood coming back on to windshield due to this parts failure could cause catastrophic injuries or death especially at interstate speeds.

The transmission although it was well maintained it failed. Began to shutter the car and no acceleration which meant it was basically undrivable considering how unreliable these transmissions are I’m not surprised it stopped working

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera displayed a solid black or blue screen without an image. The contact stated that occasionally the image was displayed upside down, creating a hazard while reversing. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 120,000.

The contacts daughter owns a 2015 Ford Escape. The contact stated that on several occasions while driving at various speeds, there was blue smoke coming from the tailpipe and the " Transmission Failure" message was displayed. The vehicle was steered the side of the road and restarted but failed to accelerate above 20 MPH. The vehicle was taken to a relatives residence where the vehicle remained for several hours. The contact stated that when the vehicle was restarted, the vehicle operated normally. The vehicle was then towed to the residence. The contact stated that two days later when his daughter started the vehicle and shifted to drive(D), the vehicle failed to accelerate. The contact stated that his daughter shifted the gear shifter from drive(D) to park(P) several times before the vehicle accelerated as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact's mother owns a 2015 Ford Escape. The contact stated that while approaching the vehicle, he observed what appeared to be thousands of bubbles forming on the front windshield. The contact stated that the windshield was delaminating. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000.

My transmission is failing and needs replaced at only 81K miles. This is a closed transmission (no dipstick) to check fluid levels or quality. The owner’s manual states it doesn’t need transmission fluid replacement for 150K miles. There were no warning lights or symptoms prior to the time I had the transmission checked. This could cause problems if the transmission fails completely while being driven.

While driving the vehicle started acting like it was out of gas and the transmission light came on and the car wouldn’t go or crank back up

TWO THINGS: Transmission failed, as it frequently does, in this car at around 90K. Shop said it's a known flaw and Ford said sorry, despite having pointed related issues out to our dealer several times. Replaced at tranny shop to the tune of $7K+. Less than a year later, the engine failed due to known structural flaw with cylinders where coolant intrudes. Engine completely shot - dealer said sorry pay us $13K to replace it. Both these things have been parts of class-action lawsuits. Please remedy. Thank you.

Check engine light went on and code P1450 for evaporative emissions purge valve. After refueling vehicle, it does not start without reving the engine at a high rate and still sometimes does not start. This is a common warranty item on many Fords during the time but not for this specific VIN

Older man pulled out in front of me, I t-boned his truck going 47 mph. His insurance totaled it. The airbags never deployed.

The contact owns a 2015 Ford Escape. The contact stated while starting the vehicle, while driving or while reversing from a complete stop, the vehicle made an abnormally loud whining sound. Additionally, the contact stated while accelerating from a complete stop, the vehicle temporarily responded as needed. The contact stated that the vehicle then jerked, lost motive power, and failed to exceed 2-3 MPH. The malfunction warning light and the check engine warning light were illuminated. Additionally, the contact stated that the message "Passenger Air Bag Off" was displayed while the front passenger's seat was occupied. The contact stated that the failure recurred while her son was test-driving the vehicle. The contact's son was able to check the transmission fluid level and confirmed that no issue was found. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.

In March 2025 the check engine light came on. Diagnostic showed issue was a misfire for cylinder 3. Mechanic said spark plug in cylinder 3 was seized and he recommended bring the vehicle to a ford dealer. They removed the spark plug and retapped the cylinder outlet. In June 2025 the check engine light came on. Diagnostic showed issue was a misfire in cylinder 3. This time the ford dealer said the issue is a coolant intrusion and I need a new engine. I called the Ford Customer Satisfaction number only to be told my vehicle isn’t part of the recall for the coolant intrusion. They could do nothing to help me.

My 2015 Ford Escape experienced sudden power loss while trying to proceed at a Stop Light in Irving, Texas on [XXX}. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

transmission failure at 132K miles

After getting gas in car wife started car and attempted to pull from gas pump. Steering was hard to steer and information light illuminated.(Steering assist fault Service required). This by some may not be considered a safety issue, but if it happens in heavy traffic this could be very serious to other drivers around you. Reading all the reports and seeing the other model years ford has recalled for steering. I believe that ford should issue a recall or at least reimburse owners for the cost of replacement.

Good morning Ford motor corporation headquarters as well as my advisor They are located at AutoNation Ford Torrance California this is with the 2015 escape eco-boost that should be on your lot. Anyway I took your advice and followed your directions and made contact with Ford motor corporation they do have some sort of a file on my situation which is the same as all of the other recalled cars with dangerous and faulty motors and should be part of this recall for Engine replacement or another source of compensation or transportation that I am entitled to for this issue with my representative that I spoke to at Ford Motor Co. Recall acknowledges the situation and Well move ahead with my case But my issue with my defective dangerous faulty engine is no different then the other engines. they are all defective and dangerous and unsafe to the driver and family’s and other motorist on the road as well as the general public and the representative I was speaking with that was handling Or try to start a claim she agreed as well as started to advance my claim or case to a higher source of authority this is a follow up for you from me and Ford motor Corp. At this point I cannot get any more information because I do not have the resources that AutoNation Ford has. in regards to And for numbers and emails and contact information at Ford motor corporation it is supposed to be handled from what I understand between Ford motor corporation and AutoNation Ford dealership where my car is located and has been sitting for 9 months now. I ask you kindly can you please use your sources and communicate with them as well as my self you have better access than I do and please ask ford motor Corporation what is going on as well as any other person that is involved in my case it would be gratefully appreciated thank you in advance you may reach me at my email thank you for your cooperation and your support. Thank you kindly for your assistance. Sincerely Customer.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that occasionally the rear-view camera failed to operate as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The problems on my 2015 Ford Escape are related to the last recall, NHTSA Recall 22V413/Safety Recall Notice 22S43. On 02/21/2025, I had stopped by a Traffic Stop Light Signal. When I tried to proceed after the lights turned green, my car would not move forward and would behave like it was in Neutral mode making a lot of noise. I called Ford Motor Company and asked for remedy, and I was told the previous recall has already expired and that there is nothing that they can do now. I got my car towed to a Ford Dealership and they have sent me a cost estimate of over $8,000.00 to get the issue fixed. I am wondering if NHTSA can make Ford Motor Company do the necessary repairs on my Ford Escape, since this problem is related to the last recall. Thank you.