2015 Ford Escape Complaint Log

The contact owns a 2015 Ford Escape. The contact stated that NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) was previously performed on the vehicle. The contact stated that upon locking the vehicle with the key fob, the horn engaged as confirmation that the vehicle was locked securely. However, after his daughter became aware that someone had broken into the vehicle, she discovered that the vehicle could be opened by pulling the door handle after it had been locked with the key fob. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door latch and lock assemblies needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 81,000.

The contact owns a 2015 Ford Escape. The contact stated that while his daughter was driving 30 MPH and merging onto the highway, the vehicle hesitated while depressing the accelerator pedal. The transmission warning light illuminated. The vehicle was towed to a dealer where it was diagnosed with transmission failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V413000(Power Train). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 94,000.

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, there was condensation underneath the rear of the vehicle. The vehicle was towed to the dealer where it was determined that coolant was leaking into the engine and that the engine needed to be replaced. The engine was replaced, but the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced due to coolant leaking into the engine. The vehicle was repaired again but the failure reoccurred. The manufacturer was notified of the failure and a case number was filed. The failure mileage was approximately 93,000.

Tried to pass a car going around 55 or 60 got into the other lane to try to go around and car wouldn’t accelerate. When you hit the gas the rpm’s jump up and drop and repeat. Had to slam on brakes and get on side of road and turn the car off and sit there for a little while until it would crank and drive again.

The transmission failed instantly with no warning after the vehicle showed no issues on a diagnostic test 3 weeks previous to the transmission failure. In addition, a recall part issues from Ford was replaced that directly attached to the transmission at the service appointment 3 weeks prior. The transmission failure, stopping the car's movement on the spot, happened without warning while in traffic putting myself and other drivers in my immediate vicinity at risk. The dealer confirmed that the transmission failed and would need to be replaced. Ford is currently defending litigation in a class action lawsuit which quotes 1.7 million Ford Escapes have faulty cable bushing, the same part that was replaced on my car at the service appointment 3 weeks prior to the incident. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.

At approximately 85,000 miles, the vehicle started experiencing issues where pressing the gas pedal would not make the vehicle move. It was intermittent, and luckily I was near my home and able to get it into the garage. If I had been on a main road at the time, I likely would have been hit, injured and/or killed. I was confident it was a transmission problem because I had the same thing happen on a 2014 Ford Escape in 2022. That vehicle had about 135,000 at the time. If you follow this Facebook link, you will see many more people who also have the same transmission issues with Ford Escapes. https://www.facebook.com/groups/811053262904301 Ford Motor Company and the local dealership were very difficult to work with on this issue.

The contact owns a 2015 Ford Escape. The contact stated that after coming to a stop at a traffic signal, the transmission was slipping. The oil warning light was illuminated. The contact had received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was towed to a local dealer to be serviced under the recall. The vehicle was repaired; however, the contact was then informed the vehicle could not be returned and was inoperable. The vehicle remained at the dealer. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 98,400.

I received Safety Recall Notice 22S43/ NHTSA Recall 22V413 from Ford in October 2022. I called my local Ford Dealer West Hills Ford in Bremerton WA to schedule the recall service soon after. They told me they were too busy to do the service, and said they would call back. They never did. Today, my car will not shift out of park and I was in a busy parking lot. Once turned off, it will not start again. I called West Hills Ford to schedule the service today and was told they don't have the part and can't do the recall service.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was taken to the dealer and the recall repair was performed; however, the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was not available.

The contact owns a 2015 Ford Escape. The contact stated that after starting the vehicle, the vehicle shuddered and vibrated and there was white smoke coming from the exhaust system. Additionally, the check engine warning light remained illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who replaced the air intake hose, but the failure persisted. The vehicle was later taken to the local dealer who determined that there was coolant inside the engine cylinders and the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.

I bought my car at in 2015 brand new , it’s currently undriveable due to it being diagnosed with full transmission failure. My car has had a recall on it for 3 years and was advised not to take it in due to unavailability of parts (transmission related recall) due to unavailability of recalled parts the condition has degraded the transmission to the point of complete failure. In the ford dealership there are 108 of these same transmissions on back order, clearly there’s an issue with them. The assistance that they advised of is expediting the transmission getting to the dealership which honestly seems like a slap in the face, this isn’t an issue that I should be having with a 7 year old car. I should be enjoying the fact that it was paid off, not frantically looking to buy a new car. This isn’t my fault and I shouldn’t be financially responsible for inferior parts. Ford dealership will tell me that I have full transmission failure they would never admit it was due to unavailability of parts or an inferior problem of having an small eco boost engine that pumps air and oil into the transmission

The car has on multiple occasions suddenly reported a "steering assist fault". When this happens you lose power steering. The steering wheel basically locks up and is more difficult than typical power steering loss. This is not the same as a typical power steering loss where you need more strength to turn the wheel, in this case you lose all control. This has happened while driving, which could result in a serious accident and injury to me and my children. It is only resolved by turning the car off and back on. The problem has not yet been checked or inspected by dealer or service center, we are in process of having it checked out after finding no safety recall despite the 2011 Ford Escape having a recall for the same issue and numerous online complaints for 2015 (and other years) having the same issue with electrical steering assist. This has happened multiple times, both when starting the vehicle and while driving.

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, who informed the contact that the transmission needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred. The vehicle was taken to an independent mechanic, where the transmission was replaced; however, the contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to two different independent mechanics, who were unable to duplicate the failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.

Engine completly locked up while driving on 01/13/23 it is full of oil and didn't say it was getting hot. During acceleration it started making a whistling sound the day before now my vehicle is stalled leaving me stranded I bought this brand new from ford.

My back up camera started messing up and now when put my suv in reverse I can see the tag and a little bit of pavement and that’s it

The contact owns a 2015 Ford Escape. The contact stated while making a right turn at approximately 35 MPH, there was an abnormal sound coming from the vehicle with the RPM’s revving. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate while the accelerator pedal was depressed. The contact stated that she pulled over and turned the vehicle off and upon restarting the vehicle, the RPM’s increased, but the vehicle failed to respond. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the dealer informed her that the transmission was sealed, and the fluid levels could not be checked. The manufacturer was contacted and transferred the call to the NHTSA Hotline. The approximate failure mileage was 167,000. The VIN was not available.

The contact owns a 2015 Ford Escape. The contact stated that after starting the vehicle she became aware that the instrument cluster was inoperable. The contact who is an amputee and physically disabled stated that she needed all the instrument cluster gauges to be operable in the event of an emergency because she had no phone service or ability to reach Emergency Services. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the APIM module needed to be replaced. The vehicle had not been repaired. The contact researched online a related the failure to Technical Service Bulletin Number: 20- 2255 (Electrical System: Instrument Cluster/Panel). The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2015 Ford Escape. The contact stated that while parking the vehicle, the transmission failed to shift into park(P), with the Service Transmission Now message displayed. Additionally, the vehicle made abnormal sounds while driving. The vehicle was towed to the dealer, where recall repair of NHTSA Campaign Number: 22V413000 (Power Train) was performed; however, the failure recurred after the recall repair was performed. The contact stated that the transmission failed to shift into drive(D), and the parking brake was applied while the vehicle was parked. The vehicle was then towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.

https://www.cars.com/articles/2013-2015-ford-escape-fiesta-st-fusion-transit-connect-recall-alert-1420694733115/ While driving 80 miles an hour on an 8 lane freeway, with the flow of high traffic-including semi commercial traffic, and my child in the car, the vehicle went into limp mode due to an overheat warning. I was unable to accelerate and was able to "limp" to the side of the road. Very scary and VERY dangerous. My child and I are lucky something worse did not happen. Root cause lack of coolant circulation resulting in the engine overheating. This possibly has caused a crack in the cylinder head, resulting in a pressurized oil leak that, in the presence of a heat source such as a hot engine surface, increases the risk of an under-hood fire. Through research, I found this is a known issue with my vehicle and besides a limited recall (of which my VIN is excluded) there is a class action pending in California. I contact FORD customer service and its answer was my VIN isn't included in the recall so nothing they could do. When I brought up on FORD's knowledge and request for someone in its escalation team to call me, they said a supervisor would call and the customer service supervisor said- my issue because my VIN not included in the recall. There have been 30+ cases of engine fires related to this issue and hundreds if not thousands of FORD owners affected. How is the NHTSA not taking action? This is very dangerous and a very expensive cost to consumers who were misled by FORD to purchase these dangerous lemons. This is a dangerous defect that FORD has known about for years. NHTSA should require FORD to recall these for the safety of children and consumers. https://www.govinfo.gov/content/pkg/USCOURTS-caed-2_21-cv-00468/pdf/USCOURTS-caed-2_21-cv-00468-0.pdf https://www.change.org/p/hold-ford-accountable-for-fixing-their-ecoboost-engines https://www.lieffcabraser.com/2021/05/ford-ecoboost-engine-defect-lawsuits-consolidated-in-california/

The contact owns a 2015 Ford Escape. The contact stated that while attempting to close the rear driver’s side door, the door failed to latch securely. The door ajar warning alert indicated that the door was open. The contact stated that she used a rope to keep the door closed. The contact was concerned that one of her children could fall out of the vehicle if the door opened while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The manufacturer was not notified of the failure. The failure mileage was approximately 193,000.

The contact's grandmother owns a 2015 Ford Escape. The contact stated that after coming to a complete stop, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The transmission warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.

The contact owns a 2015 Ford Escape. The contact stated that while her employee was driving the company vehicle at approximately 45 MPH, the vehicle started overheating with white smoke coming from under the hood. The employee pulled over and turned the vehicle off. The contact stated that the employee had not noticed any warning lights. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that coolant had leaked into the engine and cracked the engine block. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The contact online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.

Update to previous report filed Report No. 11521661. Another class action lawsuit filed on this same issue alleging FORD's knowledge of this issue and lack of response. Is the NHTSA going to act? This is dangerous. https://www.carcomplaints.com/news/2023/ford-canada-lawsuit-ecoboost-engines-leak-coolant.shtml

lack of coolant circulation resulting in the engine overheating. This has caused a possible crack in the cylinder head. Lost power while driving on the freeway. The system is available for inspection. My safety and the safety of my minor son was at risk. Warnings came on for overheating, check engine light, and safe mode put on while on the free way so could not accelerate.

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the doors intermittently failed to unlock, and the vehicle failed to recognize the fob key. The contact used the spare key to start the vehicle to correct the failure. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. Upon investigation, the contact was made aware that the VIN was included in NHTSA Campaign Number: 22V41300 (Power Train). The failure mileage was 108,628.

I was pulling out of our alleyway onto a main road when the vehicle seemed to have stalled in the middle of the road and the steering assist warning came on. Luckily the driver of the car that would have T-boned me was paying close attention and was able to stop in time. I suspect some drivers may not be so lucky. I have yet to contact Ford or any other mechanic about this as this was the first time that it's happened. I have read that there are recalls for a very similar if not same issue with 2014 Escapes and I believe the 2015 Lincoln. I've also seen in message boards online that this seems to be a very common problem with most modern Ford Escapes. Seems dangerous and that they should be forced to do a recall on most of their Escapes. The contact stated that the issue is that steering control module keeps shorting out. The contact stated that their local Ford dealership has refused to repair the vehicle.

The contact owns a 2015 Ford Escape. The contact stated while driving 25 MPH uphill, the RPM revved up and dropped. The vehicle made an abnormal whining sound. There was no warning light illuminated. Additionally, the contact stated while driving and depressing the accelerator pedal, the RPMs revved to approximately 4,000-5,000 RPM and the vehicle hesitated to respond while accelerating. The contact stated that the vehicle was not shifting properly. The contact continued to depress the accelerator pedal until the vehicle responded as needed. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. The vehicle was not diagnosed nor repaired. The vehicle was taken to a transmission specialist, Tigard Transmission Center, where the transmission was replaced at the contact’s expense. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 59,000.

The contact owns a 2015 Ford Escape. The contact stated while driving 35 MPH, the contact heard an abnormal noise coming from the vehicle. The vehicle was taken to the dealer for diagnostic test and the mechanic stated that the muffler was bent, and that the vehicle needed new tires. The vehicle was not repaired. The vehicle was taken to an independent mechanic, and the contact was informed that the brakes needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 79,055. The VIN was not available.

The vehicle has completely shut off while driving on several occasions now. The first time it happened we had it towed and ended up replacing the battery. The 2nd time we put it back to park and restarted the vehicle and assumed it was just a fluke. It has happened 2 more times now within the last few weeks and it is a very serious concern. Mechanics have no idea what is happening or what's causing the issue. I have done some research and it seems this is a common issue with this vehicle. There needs to be a recall/fix for this problem as it could cause an accident and cost someone their life. We do not feel safe driving the vehicle anymore.

The contact owns a 2015 Ford Escape. The contact stated that the vehicle would leak coolant, and needed to be refilled consistently. The vehicle was taken to the local dealer where a hole in the coolant tank was discovered and replaced the tank, however, the coolant continued to leak and the engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed and advised that the Turbo engine eco boost failed and that the vehicle coolant was leaking into the engine. As a result, the engine needed to be replaced. The contact referenced NHTSA Campaign Number: 12V551000 (ENGINE AND ENGINE COOLING). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 136,000.

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was idling, the engine was overheating with the coolant temperature warning light being illuminated. The vehicle was taken to an independent mechanic, where the radiator fans were replaced; however, the failure reoccurred while driving 20 MPH. A message advising to pull over was displayed. The contact veered to the side of the road and remained there until the vehicle cooled down. The contact then drove to the independent mechanic, where it was diagnosed that there was a crack in the engine block. The mechanic contacted an unknown dealer, who referred him to the manufacturer. The manufacturer was contacted and referred the contact the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.

Check engine light came on. Low on coolant. 2 days later low on coolant again. Engine needs replaced at 101,000 miles after faithful regular maintenance. Have read multiple reports from other owners of this same problem. This should be a recall! So unfair to pay so much for a new car then have to pay again at such low mileage. Will definitely consider another brand at next purchase. And just now the dealership said they can't even get a new engine and a rebuilt one will be $2,000 more than a new one. I am just sick over this !! Ford needs to do better!!

I took my escape to the dealer because of no heat on a Tuesday they filled the antifreeze because it was low I drove it on Thursday then on Friday I had to have it towed to the dealer because all of the antifreeze was on yhe ground I guess there's a problem with the eco boost escapes I believe it has the same problem

The contact owns a 2016 Ford Escape. The contact stated while driving 40 MPH, the vehicle made abnormally loud sounds. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission bearing on the front driver's side axle was worn out and there was an unknown leak. The independent mechanic informed the contact that the failure was a known failure. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 136,000.

The Sync system in my vehicle no longer works properly. This makes me unable to connect my phone to the bluetooth and use my phone handsfree. The problem has not been confirmed by a dealer or independent center. I did however replace the fuse that powers the sync system and even disconnected my battery to perform a hard restart on the system and it still does not work. The sync first failed about 3 weeks ago.

The contact owns a 2015 Ford Escape. The contact stated that the check engine warning light was intermittently illuminated. The contact then stated that while the vehicle was idling or during start-up, he noticed a burning odor throughout the vehicle. The vehicle was taken to and independent mechanic; however, the mechanic suggested that the vehicle be taken to the dealer. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer provided the number to the NHTSA Hotline. The failure mileage was approximately 117,000.

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image became distorted. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 35,727.

The contact owns a 2015 Ford Escape. The contact stated that on several occasions while driving at various speeds, the vehicle would not idle and began shaking. The contact stated that the vehicle stalled several times and was restarted each time. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due a cracked cylinder and condensation leaking into the oil. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

While driving the vehicle, I received a notice on the dash screen stating that the engine was overheated and to pull over as soon as possible. I followed the instructions (within 30 seconds) and shut the engine off but before I could exit the vehicle, there was a large amount smoke/steam coming from the engine area and it had also gotten into the inside of the vehicle. I began coughing and had a hard time catching my breath. I exited the vehicle. Once I was able, I raised the hood and found that the coolant reservoir was empty. I went up to the local parts store and purchased some coolant and once the engine had cooled off, I added it to the coolant tank. The temperature gauge returned to normal and I was able to drive it to my mechanic's shop. Upon inspection, it was found that the engine head was cracked and warped as well as the engine block. I will need to replace thye engine.

My transmission have gone out because the manufacturer got the parts in to late!

The contact owns a 2015 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine, head gasket, and engine block needed to be replaced; however, the parts for the repair were on backorder. The vehicle remained at the dealer awaiting the parts for the repair. The contact was not made aware that her VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 80,000.

The engine light remains on, the error is a misfire in cylinder #3. The repair technician said there is coolant getting into the cylinder due to a leaking head gasket or cracked block. Contacted Ford and they said this is a common issue but my manufacture date is outside of the existing recall for this issue. The Ford service manager also said he see this often and hopefully the recall will be extended to other build dates as all the engines are the same and he is not surprised by problem. The solution is a engine replacement, about $9,000. The recall need to be expanded!!

The contact owns a 2015 Ford Escape. The contact stated while at a complete stop at the traffic light, the vehicle emitted an abnormal sound. The accelerator pedal was depressed but the vehicle failed to respond. The vehicle then responded at a significantly slow speed. The contact pulled into a nearby parking lot. A message indicating a transmission failure was displayed. The vehicle was towed to the residence. The vehicle was then towed to the dealer and repaired under NHTSA Campaign Number: 22V413000 (Power Train). However, the failure persisted. The dealer diagnosed that the transmission needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 106,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that parts to do the repair were not available at the time however, the contact stated that while driving at an undisclosed speed, the shifter inadvertently shifted into reverse while displaying drive on the shift indicator. The contact then stated while the accelerator pedal was depressed, the vehicle failed to respond and remained in reverse. No warning lights were illuminated. The vehicle was towed to the dealer where the vehicle had not yet been diagnosed and the contact was informed that no recall was associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN. VIN tool confirms parts are available. The failure mileage was approximately 169,000.

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated message was displayed. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

The contact owns a 2015 Ford Escape. The contact stated while the vehicle was parked, the rearview camera was intermittently inoperative and displayed a dark screen. No warning light was illuminated; however, the "Rearview Camera Not Available" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed; however, the diagnosis was unknown. The contact researched and became aware of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,893.

I got a nail in a tire the other day and couldnt get the ford lug nut off, I was told by a mechanic that the lug nut had expanded and due to further inspection I now have to replace all of the lug nuts, there really should be a recall put in to place it is a huge expense to take your vehicle to a shop

The contact owns a 2015 Ford Escape. The contact stated while his daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the Steering Assist Fault message displayed. The contact's daughter pulled over and restarted the vehicle; however, the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the power steering assist was faulty and advised the contact to take the vehicle to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 87,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the gear shifter seized. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2015 Ford Escape. The contact stated while driving 35 MPH, the vehicle failed to properly shift gear or accelerate as needed. The contact was able to exit off the highway and had the vehicle towed to the dealer. The vehicle was diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 148,000.