2018 Ford Escape Complaint Log

On 02/28/2024, I was driving on the freeway taking my child to school. going about 65mph and the RPM gauge started to swing left to right. My car started to slow down. I was able to pull over to the side of the freeway safely. As I pulled over the car came to an abrupt stop and the screen flashed "Transmission Failure". I called my insurance, and they informed me that it was not an insurance issue and to check to see if any recalls were on my car. I checked and it stated that there was a recall regarding my transmission parts. I had the car towed to the closest dealership. At the dealership they stated that I had a Certified Preowned and my warranty covered the cost for the service. I was informed that a rental car would be covered for 5 days at $38 a day. I was also informed that it would take them until 03/07/24 to breakdown the car and transmission to locate the exact issue that needed to be fixed. I received a call on 03/08/24 stating that the issue was the transmission and approval would need to be obtained from Ford to either replace the transmission or fix the parts. Ford authorized the replacement transmission on 03/12/24. I was then informed that the new transmission would be delivered by 03/21/24. On 03/25/24, I called the dealership since no call was made to me and was informed that the transmission being shipped was unable to be located. I called Ford corporation and filed a complaint due to lack of communication and prolonging my rental car usage. On 03/26/24, I spoke with the manager of the dealership and was informed that the transmission was not lost but was on backorder. He stated that he would need to find parts to rebuild the transmission at this point. He also stated that he would need to get approval from Ford to outsource the parts needed to rebuild the transmission. He stated that it would be another 2 weeks before my car may be fixed and given back to me. I now have to continue with my rental usage and the current total is $2000 and rising.

Went to start vehicle in morning after it had been sitting overnight. temperature gauge went all the way to red immediately and alert on dash said do not drive vehicle and turn engine off immediately. had it towed to dealer and they advised coolant was leaking which caused blown head gasket. only fix is to replace engine which will cost more than vehicle is worth

I recently took my car for an oil change and was informed by the technician that a diagnostic was needed due to hearing coolant pooling into the engine. After the diagnostic was performed I was provided with a list of codes that stated it was a recall issue with coolant pooling into the engine. I then took it to a Ford dealership and they stated it was not a recall issue. I submitted a copy of the codes that the independent repair technician emailed me, and that they signified a recall issue. A week later after vehemently denying there was no coolant issue, Ford stated they removed a spark plug and found contaminants in the engine, yet stated it was not a recall issue. My safety was put at risk in that my engine could seize at any moment and cause bodily harm to me or others. The component has not been inspected by the manufacturer, police or insurance representative. There were no warning sign when I initially heard the coolant pooling, however, when I took it for an oil change the check engine light appeared as I was driving to have an oil change.

The flex plate cracked in four places. I have images showing the cracks on the flex plate. The problem was confirmed by an independent service center. There were no warning lamps or messages, only a percussive tapping sound caused by the cracked flex plate. This issue could cause loss of control of the vehicle leading to an accident.

Vehicle made rattling noise that was evaluated as a heat shield 2 months ago . Vehicle began acting sluggish on acceleration finally refusing to travel over 15mph then stopping completely on road. Vehicle then rolled backward when in a forward gear ( automatic transmission) Transmission has been evaluated as " blown" $4,430.00 for rebuilt transmission from Ford Motor Company ----------------------------------------------------------------------------------------------------------------------------------------- NOTE : Lebanon Ford in Lebanon NH has disconnected our ability to service our vehicles at their facility. Leaving a [XXX] young lady to deal with this on the side of the road ---------------------------------------------------------------------------------------------------------------------------------------- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

Our vehicle is a 2018 Ford Escape with 54,843 miles. This vehicle was purchased Used from Ted Britt Ford, Chantilly, Va. and assured there was no issues with the vehicle. On or around February 20, 2024 my daughter notified me the check engine light is on. Dropped it off a local repair shop which identified there was a misfiring and needed a bore scope to see inside. Borescope discovered coolant in the cylinders indicating the head gasket is leaking. Call Ford US Customer Service same day (February 26, 2024), said they need Ford mechanic to look at it. Took to Chantilly who confirmed. Called Ford USA back, said they would talk with Ford Dealer and call me back, never returned a call. I've been calling them every 2-3 days since. Finally today they said 'there is no program to provide financial assistance' which really pisses me off. Reading industry material from reddit indicates this is a consistent problem experienced by many drivers of the Ford Escape. Seeing these reports indicate a bigger problem with the design and manufacturing of the Ford Escape. Consumers are left to pay the bill estimated at $13,000 - $15,000. Ford states there is no program to support this. I see this is a safety issue. What if a driver (in this case an 18yr old girl) has an engine seize stranding the driver. Ford America Customer Service Case # CXH-01638292

2.0L EcoBoost engine failure due to coolant in cylinders.

COOLANT LEAKING INTO ENGINE - I've owned this car for exactly 6 years tomorrow (2/20/24). It has 106k on the odometer. It's almost paid off and Ford tells me the coolant issue will be $10k to repair which is more than the car is worth, more than I owe on the car. They'll give me $500 to salvage it. Ford knows about this issue but won't cover it because my car is over 80k. Ridiculous. I will never buy another Ford product again.

The contact owns a 2018 Ford Escape. The contact stated while driving 35 MPH, the vehicle started leaking fluid. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line was cracked. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to a cracked fuel line. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. Additionally, the vehicle hesitated to respond while driving from a complete stop. The contact stated that upon scanning the vehicle, diagnostic test codes for several cylinder misfires were retrieved. The vehicle was taken to an independent mechanic, where the spark plugs and ignition coils were replaced; however, the failure recurred while driving 35 MPH. The check engine warning light was illuminated. The contact stated that upon scanning the vehicle, diagnostic test codes for cylinder #2 misfire was retrieved. The vehicle was not repaired. The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,964.

I have ford escape 2018 S and I bought the car from koons ford silver spring MD. It is unfortunate whenever I drive the car for long hours ; suddenly the acceleration declines and the vehicle loose its power. And a strange click sound comes up and the check engine light on. Once I parked the car and the car cool down --the warning system disappear. I tried to contact the dealership and I was told my vehicle is not on recall list despite my vehicle have the same symptom--I bought this car very expensive and handle it with care and the car has only 5900 miles on it. Appreciate if you guys could investigate the case .

The contact owns a 2018 Ford Escape. The contact stated while his wife was driving approximately 35-45 MPH, the check engine warning light illuminated, and the vehicle was overheating. A message advising to pull to the side of the road was displayed. The contact's wife was able to veer to the side of the road. The vehicle was taken to the nearest independent mechanic, where the water pump, the serpentine belt, the water pump gasket, the cylinder head temperature sensor and the coolant temperature sensor were replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while his wife was driving at an undisclosed speed, the check engine warning light illuminated, the message "Service Now" was displayed, and the vehicle went into LIMP Mode. The vehicle was taken to the independent mechanic, where it was diagnosed that there was hydrocarbon intrusion into the coolant system. The mechanic determined that the failure was related to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed there was coolant intrusion into the cylinders, and the dealer determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,100.

I GOT 2018 FORD ESCAPE ABOUT 7 MONTHS AGO AND WHEN I BACK OUT OF MY DRIVEWAY AND PUT THE CAR IN DRIVE I GET A SCRUNCHING NOISE ON THE PASSENGER SIDE AND THE SEEM LIKE THE BRAKES ARE GRABBING

this car had an engine light go off and there was a cylinder 2 misfire. When I brought it into the dealership they said that there is a known issue that the coolant is intruding into the motor. Ford knows about this as a problem and has a faulty design and avoided telling people about it. I only realized the thousands of people who are being put at risk of the engine blowing while driving it down the road. My car was not the only one at the dealership with the same exact problem. These cars need to be recalled and corrected

The contact owns a 2018 Ford Escape. The contact stated that while attempting to start the vehicle, she noticed a slight vibration in the vehicle. The contact stated that the failure persisted for over a year and recently the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the ignition coils were replaced; however, the failure reoccurred. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired. The contact related the failure with Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure and the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.

Check engine light comes on, and car starts to overheat. Took it to Auto Zone, I was told it’s misfiring and he noticed the coolant has a leak, coolant intrusion into the engine.

Car is experiencing coolant intrusion into cylinder of engine. Ford dealership in Orlando Florida is saying engine needs to be replaced. I'm reading that this issue is very common with this car. It was a safety hazzard for us because the car was running rough on a very busy highway. Had it towed to dealership.

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light started flickering and the vehicle vibrated and lost motive power upon depression of the accelerator pedal. The contact inspected the engine and discovered white rust on the spark plugs. The vehicle was taken to an independent mechanic where a diagnostic machine showed an engine misfire in engine cylinders #3 and #4. Upon further inspection, the mechanic discovered coolant intrusion into engine cylinders #3 and #4. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

Coolant leaking into engine

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the High Engine Temperature message displayed, and the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that the vehicle was included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle had exceeded the mileage. The failure mileage was approximately 117,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an unknown speed, a warning message stated there was "High Engine Temperature Stop Safely". The contact stated that the check engine warning light illuminated, and the vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where the vehicle was diagnosed with internal engine failure. Additionally, anti-freeze was leaking into the cylinder causing the engine to overheat. The independent mechanic contacted the dealer where it was recommended for the vehicle to be taken to the dealer. The contact had the vehicle towed to the dealer where the vehicle was diagnosed with a misfire in cylinder #3, a cylinder compression was low, and it was stated that the long block assembly needed to be replaced. The dealer submitted the findings to the manufacturer and the manufacturer stated that the vehicle would not be included in Customer Satisfaction Program: 21N12 due to the mileage. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 91,000.

The motor couldn’t handle the weight of the car and cost me $7000 to replace. That’s almost the cars entire value.

We purchased our 2018 Ford Escape used with 88,000 miles. At around 96,000 miles the check engine light came on and it threw the P0302 code for a misfire on cylinder 2. We took the car in to Greene Ford Co. in Gainesville, GA. They replaced the coil pack and sparkplug and the car ran well for ~10,000 miles before the check engine light came back on and the car started to sputter and run rough. Took it back to the Ford dealer and they informed us the cylinders were full of coolant and there was a leak allowing coolant to flood the engine block. They said the block was damaged and we would need to purchase a whole new engine. They also told us this was a very common complaint with certain Ford SUVs made in the late 2010s. Our car is completely unsafe to drive now and it almost left my wife stranded on the side of the road (luckily she was able to coast into the Ford dealership). Ford has known this is a problem for almost two years and has refused to do anything about it. This is dangerous and Ford should be required to pay for the repairs to a faulty engine they have install in thousands of cars.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and a burning odor was detected. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who replaced the water pump and timing belt; however, the failure recurred. The vehicle was then taken to the dealer, where the spark plugs were replaced, but the failure persisted, and the vehicle hesitated to restart. The vehicle was towed to the dealer, where it was diagnosed that the failure was related to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The contact was referred to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that the VIN was included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle exceeded the mileage limitations. The failure mileage was approximately 110,000.

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a defective sensor; however, the failure returned soon after the sensor was replaced. The vehicle was taken back to the independent mechanic and the failure was linked to Technical Service Bulletin: 22-2322. The contact called the dealer and while the vehicle was being serviced, the technician discovered that the coolant reservoir was empty. The vehicle was taken to the dealer where a pressure test was performed, and the dealer discovered coolant intrusion into the engine cylinders. The contact continued to drive the vehicle, and the engine would misfire while depressing the accelerator pedal. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed on the highway and changing lanes, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plugs needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 92,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered and hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 119,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 65 MPH, the temperature gauge began to indicate that the engine was overheating and was unable to accelerate above 30 MPH. There was a message to “Engine Overheating - Shut off Vehicle” displayed. The contact was able to pull over to the shoulder of the roadway to contact Roadside Assistance. Roadside Assistance arrived, and after a visual inspection of the engine compartment, observed a mixture of oil and coolant covering the engine. The vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine, resulting in a cracked long block, and that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The VIN was included but the vehicle had already been repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 82,000.

While driving on the highway on [XXX] at normal highway speed, the instrumental panel suddenly displayed a warning to pull over and shut-off the engine. There were no prior indications of a malfunction. My daughter was alone on the highway shoulder with a car that instructed her to pull over and shut off the engine. After about 15 minutes, the car was restarted and driven to a near-by tire store. They noticed the coolant system was very low on coolant and topped it off. The next day, it was driven to Bob Maxey Ford in Howell, MI, where the codes P0217 (coolant over temp), P0303 (#3 misfire), P0316 (misfire on start), P1285 (cylinder over temp), P1299 (protection activated), P2601 (coolant pump A control circuit) were retrieved. The car has about 51K miles on it. That info was conveyed to Ford and authorization was quickly given by them to perform the engine block and head replacement process under the extended powertrain warranty I purchased when I bought the car. This is my 2nd occurrence with this failure mode with Escapes. The first occurred on a 2013 1.6 liter Escape in 2021 [XXX] ) with about 56K miles on it. I did not have warranty coverage and scrapped the car for $2700 (with good engine worth about $8K) since the remedy was more money that the car's worth. I think Ford should extend powertrain warranty coverage at no cost for all potentially affected Escape owners and refund the money paid by consumers to buy the extended coverage on potentially affected vehicles. Ford knew of this potential defect and its effects and was slow to fix it and by doing so exposed thousands, maybe hundreds of thousands, of people like me to deal with the mess they created and allowed to continue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Escape. The contact stated while driving 30-70 MPH, the vehicle lost motive power while driving uphill. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic informed the contact that the cam shaft and engine needed to be replaced. The contact called an unknown local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 48,000.

Cylinder 3 cracked, needs a new long block. Car is at 100k miles. Needs a new engine.

Rear window employed two times within 9 months. First time car was parked in garage second time parked at daughter home. Nothing hit it.

High engine temp notification came on, car would not accelerate. I pulled over and had it towed to the dealer. The dealer said the engine had a coolant intrusion so a new short block is needed. My warranty company denied my claim for the short block claiming this was a recall with ford [XXX] ) . Ford confirmed this was a VIN specific customer satisfaction program, and confirmed my VIN was not issued [XXX] and it is not included on my VIN. The warranty company refuses to pay since all 2018 ford escapes should be under [XXX] . Now I have a 10,000 engine repair estimate and ford or the warranty company will not replace my engine. I want to know why my VIN was left off [XXX] since it’s the same year and same manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Escape. The contact stated while driving 62 MPH, the service engine light illuminated. While driving, the engine light started to flash, and the vehicle was running rough. The contact pulled off the roadway. The vehicle was taken to a tire center, but no assistance was provided. The vehicle was towed to the local dealer, where it was diagnosed that the head gasket had failed, and coolant had intruded into the engine. There was a misfire. The dealer recommended an engine replacement. The vehicle was not repaired. The contact called the manufacturer who opened a case and referred him to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The failure mileage was approximately 129,000.

Was driving and car started to spit and sputter and high temperature warning message came on. Car went into limp mode. Had car towed to dealership to be inspected. Was told the car had codes P0302, P1299 stored. They found coolant leaking into the #2 cylinder following TSB 22-2322. Engine needs replaced due to a design defect that Ford Motor Company has been away of. With 108,000 miles, the vehicle was out of the range of mileage allowed for the Ford Motor Company repair campaign 21N12. The repair quote is $10,528.75 to replace the engine. I contacted Ford Customer Service and received a Case#. I passed this on to the dealership who called Ford. He stated they are not willing to even share the cost with me for a design flaw they know existed on my vehicle.

The contact owns a 2018 Ford Escape. The contact stated that while driving 5-10 MPH, the message "Engine Fault - Service Immediately" was displayed. The vehicle was taken to Firestone, where it was diagnosed that the coolant pump was leaking and needed to be replaced. The vehicle was repaired; however, the failure recurred two months later while the vehicle was idling. The vehicle was taken to an independent mechanic, where it was diagnosed with a coolant leak. The mechanic determined that the head gasket or the engine needed to be replaced; however, the mechanic informed the contact that there was no guarantee that the parts replacement would repair the vehicle. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,096.

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, and it was determined that coolant intrusion had damaged the engine. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,000.

Prior to this, my had no issues and I had been driving it all day. When coming home from some errands, the engine light suddenly came on and and then my car began shutting off on the highway. We were in the middle lane with cars going 70 miles a hour with no power in our own car, putting us in extreme danger. We were able to get it to the side of the highway and go through a series of starting it, having it run for a mile or so, and then having the engine shut down again. We were able to get it to a Ford dealership and it was inspected. Our garage immediately knew to look at the coolant cylinder to see if it was cracked and leaking as they have seen this issue multiple times. It was, in fact, cracked and coolant was leaking into our engine. Both a Ford representative and the dealership confirmed this is an issue with multiple of these engines but no recall has been enacted. They suggested we write a complaint to the National Highway and Traffic Safety Administration.

When changing the sparkplugs, sparkplug #2 broke off in the engine and needed to have the heads replaced. This was 100,00 mile and the warranty had just ran out so we had to pay over $4,000 out of pocket to the local dealership for this repair.. This is a known issue with Ford but they will not issue a recall. There was no warning lights or sounds that this was an issue.

My engine threw a check engine light for code P0302, Misfire on Cylinder 2. Took it to two mechanics and had work done (Coilpack, Plugs, Wires, then Camshaft and Crankshaft sensors) before it was noted that there was coolant intrusion. Was alerted to Technical Service Bulletin 22-2134/Customer Satisfaction Program 21N12 for "Certain 2017 - 2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine-Short Block Replacement After Coolant Intrusion. I took it to the dealer and the technician diagnosed it the same: coolant intrusion in cylinder #2. This is a common issue in EcoBoost (GTDI) engines that Ford has not issued a recall on, but did send out Customer Satisfaction Program. Did not receive notice for this. I have contacted Ford about compensating me for a new engine on a 6-year old car at 75,000 miles. Both meet the above CSP/TSB as less than 7 years/84,000 miles. Stated that US DOT/NHTSA did not include my VIN in the recall, so they won't offer no-cost replacement. I would like to request that NHTSA add my VIN to this recall so that I can have the engine replaced.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired. Additionally, the contact noticed a burning odor on the interior of the vehicle. The vehicle was taken to the dealer. The contact was informed that the failure was related to TSB Number: 22-2134. The contact was then informed that the vehicle could not be repaired under TSB Number: 22-2134, because the TSB had expired, and the vehicle had a Salvage Title. Additionally, the contact received notification NHTSA Campaign Number: 22V413000 (Power Train). The contact was informed by the dealer that the recall repair would not be completed due to the Salvaged Title. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

Coolant leaked into one of the Cylinders which is requiring major engine block repairs. It only has 80K miles on the car and is in great condition. No warnings happened before it almost overheated and threw a error code.

My engine gave a warning, check engine light went on. I took it to the dealer and the mechanic said the engine failed due to coolant intrusion. Upon searching the issue, this is apparently a common issue in these ecoBoost engine cars that Ford has not issued a recall on, but did send out some satisfaction notice. I never received this notice for some reason. The notice indicates the need to monitor coolant leak, but I never noticed any and wasn't looking for it since I never received the notice. I have contacted Ford about compensating me for a new engine on a 5 year old car, to which they said no because my car is over 84,000 miles (it is as 85,487). I need Ford to recall this issue and frankly it should be criminal not to actively pursue a fix for a known huge and expensive issue that I honestly cannot afford to repair.

Coolant intrusion into motor. Coolant leak causing multiple misfires and my vehicle to lose power while driving and not to over 30mph. I have had the spark plugs, injectors, and coil packs all changed and problem persisted. Taking my car back to mechanic a test was done and there is coolant in the pistons.

While driving this vehicle (~88,000 miles) on a route of ~100 miles, the car started shuddering / shaking at highway speed for 30 - 90 seconds every 10 - 15 minutes. I was 50 miles in to the drive when the shaking began. The shaking was startling and distracting. I drove the car to the dealer that night. While driving to the dealer, the car continued to shudder / shake for even longer durations at greater frequency. Additionally, the car had weak acceleration when the gas pedal was compressed. This created significant challenges when trying to navigate traffic (merging on to highway, accelerating car from stop, etc.). I have a video of the dash which shows the car exceeding 4000 RPM and not exceeding 25mph. I can share this video over e-mail, but could not attach to this form. - The dealer believes this is a malfunction of the powertrain (transmission). It is available for inspection at the time of this writing. However, I am working with Ford and the dealer on a repair solution as this is my primary car. - My safety was at risk because the car shaking was distracting and the lack of acceleration presented challenges with merging, passing cars, accelerating from stop, etc. - Vehicle is currently with dealer beginning inspection - initial suspicion is transmission issue. - No warning lights came on as I was experiencing this issue.

I bought this car 8 months ago and one day it just wouldn’t start. the coolant leak has caused my engine to quit. I cannot afford to replace the engine, especially when ford knows this is an issue. My extended warranty also won’t cover it, the dealership said this is fords issue and they need to cover it. Ford has not issued a recall even though there is a service bulletin about it.

The passenger side seat belt anchor bolt which fastens the bottom of the seat belt to the vehicle failed. The anchor bolt rotted on the interior of the vehicle. We had no warning of any kind. Vehicle was taken to dealer where we purchased it and looked at. This is when we were informed that this failure would not be covered by any type of warranty. We were informed that the vehicle was past it's base warranty and that the extended warranty, which we purchased, would not cover the seat belt. Luckily this failed in the morning when my wife was leaving to take our daughter to school and go to work, so the vehicle was not in motion. We contacted Ford numerous times and were informed that the seat belt would not be covered.

The APIM failed in both my ESCAPE and F150. These vehicles are under 65,000 miles and are 2018. This is a known issue, and is all over Internet forums. The APIM failure has resulted in no rear camera, screen, radio, or USB ports.

The contact owns a 2018 Ford Focus. The contact stated while driving 60 MPH with the cruise control activated, the vehicle lost motive power. The vehicle was steered to the side of the road and turned off. The vehicle was then towed to an independent mechanic where it was diagnosed and determined that the torque converter had disintegrated and there were metal fragments inside the transmission, causing transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 105,169.

The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to turn on the low beam however, the low beam was inoperative. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the pigtail connectors and bolts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.