2018 Ford Escape Complaint Log

Check engine light, White smoke on cold start, low coolant, P0302 - misfire cylinder 2, P1299 - Cylinder Head Protection Active. No power - limp mode

Due to a lack of power I took my car to my mechanic for diagnosis. After performing compression checks he found that 3 of the 4 cylinders had low compression. Additionally the coolant level was found to be low. A check of the Ford web site showed that TSB #22-2229 was issued and indicated that coolant was leaking into the block. The Ford remedy was to replace the short block assembly. This repair would cost approximately $6 - 7000. No re-call was ever issued for this problem.

MY FORD ESCAPE IS A 2018 WITH 54,000 MI AND COOLANT WAS LEAKING IN THE CYLYDERS. IT WAS SOLD TO ME AS A LOW MILAGE MINT COND. SUV THROUGH CARMAX WHO DID NOT DISCLOSE THIS PROBLEM AND ALSO FORD. NOW ITS SITTING AT THE FORD DEALERSHIP FOR 2 WKS WITH NOTHING DONE AND "WAITING TO HEAR" FROM FORD. THEY SAY THE JOB COULD BE UP TO $11,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle hesitated, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that there was a misfire in cylinder #2 due to coolant intrusion. The contact was informed that the bottom of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 75,600.

A cracked engine block caused coolant intrusion into my Eco Boost engine resulting in overheating engine. I was almost stranded in the Cascade mountains. Randy Wright at Bill Pierre Ford of Seattle says he sees a Ford Escape with this problem once a week. After multiple conversations with Ford corporate, it appears Ford is aware of the problem but unwilling to issue a recall for these dangerously defective engines. The vehicle gave no prior warnings before the overheating took place.

The engine design allows premature failure of the head gasket and allows coolant to leak into the cylinders. This is a known issue and I just had it happen to my car.

[XXX] Ford Escape panel flashed red with warnings about overheating. Could not drive vehicle. Vehicle towed to nearest Ford dealership. After inspection, advised that coolant intrusion into Cylinder 2 caused engine to overheat and was not repairable. Replacement cost ranges from $8,000-11,000. Contacted Ford Corporate since class action suit involved this exact problem. Ford Corp said that they could not assist with repair even though this make and model was included in a class action suit of which we knew nothing. There is a loan on the vehicle that cannot be sold except to a salvage company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into various cylinders, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 82,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving 55 MPH and depressing the accelerator pedal, the vehicle lost motive power with white smoke coming from the exhaust. The contact pulled over to the right side of the road, turned off, and restarted the vehicle after approximately 30 minutes. The contact stated that there was still white smoke coming from the exhaust, and the vehicle was driving in LIMP Mode. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed that there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 94,000.

Purchased a 2018 Ford escape in Oct 2024. By January 2025 the white paint around the windshield is chipping and cracking and peeling. The Ford dealership said that this was happening to all WHITE escapes and other Ford models in the white color. I was told that they are aware of the problem with the white paint but refuse to do anything about it. I was told the the surface was not cleaned properly causing the white paint not to be applied properly. The 2018 Ford escapes has engine problems too ( 2 engine replacement in 7 years also due to another known Ford problem and again they will not do anything about it.

The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the engine was slow to turn over, and after restarting the vehicle, the vehicle stalled. The contact stated that coolant was leaking into the engine, but there were no warning lights illuminated. The contact related the failure to the Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was taken to an independent mechanic who confirmed the coolant intrusion into the engine. The vehicle was taken to the local dealer, who diagnosed the vehicle and verified the failure. However, it was determined that there was no warranty or recall coverage for the failure. The vehicle remained unrepaired. The manufacturer was contacted and informed the contact that a manager would respond soon. The failure mileage was approximately 88,000.

Check engine light came on, Ford Dealership told me I need to have the engine replaced at my cost $10,000 I am the second owner and it only has 45,000 miles Please help!

My motor had to be replaced due to coolant intrusion. Now my transmission has to be replaced as well. It was definitely faulty. I have letters from the Ford dealership that worked on my car and put the new motor in. It was caused by coolant intrusion.

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact stated that after twenty-five minutes of turning off and restarting the vehicle several times, the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and transferred the contact the NHTSA Hotline to report the failure. The failure mileage was 89,000.

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, the vehicle experienced harsh driving and hesitation while accelerating. The vehicle was also consuming an excessive amount of coolant. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 146,000.

We started to notice a rough idle when starting the vehicle, the check engine light came on. The rough idle continued to get worse. We took it to a Certified Mechanic to have it inspected. Based upon the check engine status, they did further diagnosis through various tests. They determined that the coolant appeared to be seeping into the #1 cylinder. They checked the Ford website for any recalls and found a TSB ( Technical Service Bulletin} # 19-2346 regarding the 2.0L Eco-Boost engine. Ford's TSP says to replace the engine block, but does not indicate at who's expense. If this is defective and Ford knows, the consumer should not be responsible to pay for this major expense. What do we do? Within the ;next couple weeks we plan to take the car into a Ford Dealership to do their own diagnosis.

The contact owns a 2018 Ford Escape. The contact stated that while driving 80 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 85,822.

There is a known ford problem with the engine in 2018 Ford escape manufactured in Louisville from 11-16-17 / 4-8-2019. And the final assembly plant was in Louisville . I spoke with Ford today my vin should have been covered under 21n12 and 19b37. A rep at Ford, Tim, told me to contact you because my vin was missed on this recall. This is the 2nd engine it has needed. I just purchased this car in Oct of 2024 . The car is in the Ford dealer for the same exact thing in Aug 2025. The engine needs to be replaced . There is a problem with the block due to coolant intrusion. The blocks were built poorly causing this problem. There is also a TSB issued for this problem. The cost of this repair will not be covered by Ford and it should. My vin was not included in recall, and this came from a Ford rep in customer relations. Ford is well aware of these problems and are doing nothing about this problem. Something should be done before more people experience this problem.

Car in shop for the 4th engine. First was coolant going into the oil-cracked block. 2nd was cracked cylinder wall- coolant leaking in to cylinder 4 now coolant leaking into the cylinder again. They can't find the leak but can see the inside there is coolant. All have been covered under warranty for now. And taken to Ford dealerships. But there has to be an issue, why it keeps happening. The service light only went on for the second engine. It was labeled as a misfire, and i had reduced engine power. So i went straight in knowing I had just gotten it replaced 3 months prior. Car bought- 40k miles 11/2021. taken in 3/2022, 6/2022 for coolant intrusion. taken in 11/2023 for thick white smoke. They told me it was just condensation. taken in 8/2025 for persistent thick white smoke, and oil/coolant build up on turbo case. Dealership is ordering a 'long block' vs the short block its been replaced with.

Engine failure. No engine lights are on and vehicle is driving fine, but engine block could crack due to coolant intrusion problem. Coolant intrusion is a defect in the motor well know to Ford and mechanics.Ford customer satisfaction program:21N12 and 19B37.TSB tech. serv. bulleting 22-2134 and 19-2375. Problem has been confirmed by private mechanic shop and Ford dealer. No warning lights, no messages, no symptoms. Problem appeared scheduled maintenance & multipoint inspection.

Coolant intrusion . Coolant leak caused the vehicle to overheat and thus making it unable to drive . Had to tow to a repair facility and they confirmed that it’s a coolant intrusion, a common issue with Ford Escape .Engine warning light came up and there were mis fires in engine. In a week , got an engine overheat warning in the morning when I started the car .

OBD trouble code P0302 — cylinder 2 misfire caused by coolant seeping in from a deformation in the block.

The car began a rough idle, followed by odd fluid noises from the engine once shut off. I then saw an engine fault light come on and brought it straight to the dealership. They diagnosed a coolant leak into the engine, based on a default in that model, which would require a full replacement. Otherwise the car could lose power without warning.

The contact called on behalf of the owner of the 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, and it was diagnosed that a warp cylinder block had failed, and the dealer became aware of coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 84,000.

Car sometimes has trouble accelerating Does not want to go over 65 on cruise control for a very long time. Cruise control was shut off by itself. Car doesn’t want to accelerate over steep hills rPMs go up to four

Coolant leak into the cylinder requiring a complete new engine.

The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was cold-started, the vehicle was idling roughly and vibrated abnormally before the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the mechanic that the failure was a known failure. The contact called the manufacturer and was informed that there was a TSB, but the vehicle was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 140,000.

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was losing coolant. The contact related the issue to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was taken to the local dealer for an oil change, and it was diagnosed that the coolant was bubbling and entering the engine. The vehicle was not repaired. The manufacturer was contacted, who confirmed there was no recall coverage on the VIN, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 67,500.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and it was determined that coolant intrusion into various cylinders resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 89,000.

I own a 2018 Ford Escape. Current mileage is 58,847 and was serviced regularly. In July of this year, the transmission failed completely while driving. No warnings or symptoms prior to complete failure. I was very lucky that the highway I was traveling on was not busy and I was able to coast into a parking lot. I had to pay a towing fee to have it taken to my local Ford dealer where they informed me my transmission had failed!! The transmission fluid was found to be burnt and contained a lot of metal shavings in it. The cost to replace the transmission with a remanufactured one was over $9500. My local Ford dealer installed a remanufactured transmission on July 22, 2025. I continued to have issues such as shift hesitation and other error messages. I took it back to the dealer on Aug 25, 2025. I requested to the tech that the transmission fluid be checked. He stated that after only 30 days, the oil was already discolored from being too hot and there were metal shavings in the fluid. Only about 600 miles were put on the vehicle since the transmission repair. The service manager stated that it will surely fail again based on the condition of the fluid. The service manager also stated that it is possible that I will need a THIRD transmission! In doing research, I found that my particular model is prone to premature transmission failure. There are several Class Action lawsuits against Ford Motor Co for 2018 - 2020 Escapes for this defective transmission. And in addition, it states that Ford was aware of the issues and yet continued to manufacture vehicles with this particular transmission in it. Why was there no recall issued? Why did Ford Motor Co not make consumers aware of the problem in order to be able to take preventative measures? With 700,000 of these vehicles on the road, this is a serious safety issue which could result in loss of control while driving, and possible catastrophic results. Ford Motor Co should be liable for the defective transmission.

Engine burns alot of coolant. Break time is not where it should be for a car with only 38k miles. The engine intake valves in affected vehicles may crack and break, causing the vehicle to lose motive power. Prior to losing motive power, an engine malfunction indicator lamp may illuminate in the cluster and the driver may notice that the vehicle is running rough. A loss of motive power can increase the risk of a crash.

The contact owns a 2018 Ford Escape. The contact stated that after starting the vehicle, the check engine warning light displayed, and the vehicle was taken to the local Auto Zone who diagnosed a cylinder misfire. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the cylinders, causing the spark plug to fuse inside the cylinder, and the spark plug could not be removed. The contact was later advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 88,418.

Engine failing due to coolant intrusion. I never received a recall notice. I was unaware of the possible issue. Ford refused to complete the repair as I missed the mileage deadline. I was unable to take advantage of the repair.

The exhaust started emitting white smoke with an off smell upon cranking. We took it to a mechanic, and it is likely it is coolant intrusion into the engine block. The burning coolant is likely causing the white smoke. The check engine light has not come on even after the white smoke started. So, far there doesn't appear to be a safety issue, and coolant level is checked periodically. No person or entity has inspected the vehicle other than the mechanic. The concern is that coolant intrusion is not normal, and the coolant level will always be dropping. I don't believe this issue is conducive to long-term operation of the vehicle.

I am writing to report a serious and, from my research, widespread issue with my 2018 Ford Escape equipped with the 1.5L EcoBoost engine. My vehicle is currently experiencing a coolant leak into cylinder #2, leading to a significant misfire and severely compromising its driving ability. Upon searching for "common problems with 2018 Ford Escape 1.5 EcoBoost," the first and most prominent result was this exact issue, indicating a systemic design or manufacturing defect rather than an isolated incident. This malfunction presents a significant safety concern. My girlfriend and I had planned a long-distance trip to Los Angeles this September. We are fortunate that this engine failure occurred locally rather than on a major interstate, where the sudden loss of power and severe engine shaking could have led to a dangerous situation, potentially causing an accident. Given the prevalence of this problem among other owners of this engine, I urge the National Highway Traffic Safety Administration to investigate this matter thoroughly. A widespread defect of this nature poses a clear risk to public safety. Thank you for your time and attention to this critical issue.

My service engine now light came on while I was traveling from WV to OH. I took it to a mechanic in Ohio that looked over my vehicle. The mechanic concluded that there is coolant intrusion into the cylinder bores of my engine resulting in my engine needing to be replaced and or rebuilt. According to FORD, my VIN number was not part of the recall they issued in June of 2022 for this exact issue with the Ecoboost 1.5L engines on the 2017-2019 Ford Escapes.

Date of Incident or Diagnosis: 7/15/2025 I am writing to formally report a serious issue with my 2018 Ford Focus, which has required a full engine replacement due to a known and widespread defect — coolant intrusion into the engine cylinders, specifically cylinders 1 and 3. This is a manufacturing defect and not the result of normal wear and tear or improper vehicle maintenance. Coolant intrusion leads to engine misfiring, overheating, stalling, and ultimately complete engine failure — posing both safety risks and a significant financial burden to owners. This issue is especially concerning as there is no check engine light or prior warning before the damage becomes irreparable. In my case, the damage was discovered only after experiencing performance issues and having the vehicle professionally diagnosed. This problem has been widely reported by other owners of 2018 Ford Focus and Escape vehicles with similar 1.5L EcoBoost engines. Ford has previously issued technical service bulletins (TSBs) and recalls for similar issues in other model years and engine variants, but this specific year and model have not yet been included — despite exhibiting the exact same symptoms and root cause. I strongly believe that this failure is a design and manufacturing defect, not an isolated incident. It is unfair to hold consumers responsible for the cost of an engine replacement due to a flaw that Ford is already aware of in similar vehicles. Requested Action: I urge the NHTSA to investigate this issue further and push for an official safety recall of 2018 Ford Focus vehicles affected by coolant intrusion. Engine failure while driving could pose a serious hazard to the driver and other motorists. Ford should be held accountable and required to cover the cost of repairs for all affected vehicles, not just those included in previous recall campaigns.

Coolant leaked into the cylinder and now my whole engine has to be replaced. It’s was confirmed by a auto shop. I turned on my car, and it started to gurgle and then a message saying “engine faulty, service now.” I took it straight to the repair shop. I’ve only had the car for 3 years.

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust, and the vehicle surged forward unexpectedly. The check engine warning light remained illuminated. The contact stated that upon inspection, the coolant level in the coolant reservoir was low. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.

I am at 123,000 miles, older driver that primarily drives around town. I have been having issues with the transmission lagging, I had the transmission serviced but the problem persists. The transmission shop tried to reset the transmission, however it will not reset. It was diagnosed with an issue with the 3rd/5th gears (related), and suspected to have an issue with the gears plate. Far too few miles to have this happening.

Car has only 49,006 miles on it and the engine failed. It was working and then all of a sudden the check engine light came on and it started to run rough. Checked the spark plugs and they were full of gunk and changed them out. Car was still having problems and so we took it to the Ford dealer. The Ford dealer said that we needed to replace the engine because it was had scored cylinder walls at the number two cylinder and had no specific reason for it. The car was 1 quart low on oil even though it has regular maintenance and oil changes and there was still 38% oil life before we needed to change oil again. The check engine light only came on once it started to fail. Also, the engine compression at that point was only at 10%. Ford has refused to repair anything or pay any of it even though the engine is faulty.

In November 2024 lost acceleration light popped on the dashboard service now. Was found to have a bad turbo full turbo replacement done July 2025 driving on the highway slow down behind a semi went to pass them. Gas pedal went all the way to the floor would not accelerate Pulled over checked all fluids. Everything was fine. Got back on the road then check engine and oil light came on immediately pulled over checked oil. There was no oil in the car, even though it had been full when I checked fluids put oil in let the car run and cycle through for a while. Oil light went off Got back on the road in half a mile oil light came back on and then stopped driving the vehicle has been sitting at a dealership for five months dealership changed turbo did not do oil change as mandatory part of the replacement. They then drove vehicle now the engine is blown. Was dangerous to myself and my daughters who were in the car losing acceleration on Highway two times. Bad Ford parts or bad mechanic work?

There is a design flaw with the engine where coolant leaks into the motor. The entire engine needs to be replaced. The issue begins with a piston misfiring and then slowly devolves into total engine failure. Ford knows about the issue and has offered in the past to replace it, but this ended in 2022.

The contact owns a 2018 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start. Additionally, the contact stated while driving at an undisclosed speed, the vehicle experienced a loss of motive power and failed to restart. The check engine warning light was illuminated. The vehicle was towed to a local independent mechanic, where it was diagnosed that coolant intrusion had caused the cylinder and the engine to fail. The failure was related to Ford Campaign Number: 21N12. An unknown local dealer was contacted but the vehicle was not diagnosed or repaired due to an expired warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 49,695.

The contact owns a 2018 Ford Escape. The contact received Ford Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was taken to the dealer and the contact was informed that there were no recalls or programs in the system on the vehicle. Recently, the contact stated that upon starting the vehicle, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer and the dealer was provided Customer Satisfaction Program number. The dealer denied assistance and provided the contact an estimate for the repair. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 90,000.

I purchased this 2018 Ford Escape in August 2022 from Richmond Ford. Within 2 days to a week I noticed fault indicators stating check engine, failed Auto stop and start malfunctioning. I immediately reported this issue. Richmond Ford put me in a loaner for approximately 2 months to only remedy the problem with a new battery. This has happened for 3 years. I’ve had 4 batteries replaced even recently after having Extreme high heat engine failure fault while in traffic with my grand children in the car and had to be towed. My engine has faulted several times and always shuts down in the middle of traffic. This issue could have killed me and my grand children and other vehicles. Richmond Ford kept replacing the battery and charging me for other things. The technician and General Manager has claimed it’s nothing wrong but kept replacing the batteries. 4 times. My life and my grandchildren have been in danger several times while driving on the highway and local streets. Today Richmond Ford says it’s that I need a new engine because Antifreeze has intruded into the engine blowing head gaskets, mind you it was just there on June 23 of 2025 or so for engine malfunction fault extreme high temp no antifreeze and the only band aid that was offered was yet another new battery. Then today I was advised that it will cost $14,000.00 plus to replace my engine. There is definitely a problem and should recall this model 2018 Ford Escape SEL because the manufacturer has fixed the notification system and or the Faults to not warn owners of major engine failures which cost thousands to repair and is always covered up by replacing the battery. Please add this make and model to the recent recall. Thank You

The contact owns a 2018 Ford Escape. The contact stated when the vehicle was started, the engine failure warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with internal engine failure and coolant intrusion. In addition, the contact was informed that the engine had overheated internally. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty or any special programs. The failure mileage was 92,420.

The contact owns a 2018 Ford Escape. The contact stated that while driving at 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into various cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short block Replacement after Coolant Intrusion). The manufacturer was not notified of the failure. The failure mileage was 51,000.

The car has 90K miles and it has coolant getting into the combustion chambers.

We took the vehicle on a road trip from South Carolina to Ohio on July 6th. On [XXX], we started experiencing the issue listed in TSB 20-2100, where coolant was entering the combustion chamber. After making the determination that we could not take it anywhere, least of all back to South Carolina, we took it to a local dealership to where we were, Brondes Ford in Maumee OH. We received a call back from the service writers the next day, stating that the short block had cracked and coolant has infiltrated the combustion chambers. We were told that, with a 2018 Escape with 103,000 miles, we were not under any warranty and TSB 20-2100 would not cover us in terms of a free engine replacement, since we were over the 85,000 mile limit specified in the TSB. It was recommended that we contact Ford Motor Company to see if they could assist. After contacting Ford, was told they could not help us. Moreover, Ford recommended I lodge a complaint with NGTSA while I was on the phone with them. Final quote for the repair was going to be $9,000 to take care of the issue, which is almost twice the resale price of the vehicle at that time. We had to return home to South Carolina, so we opted to take a flight back home to attend to business here at home. That being said, had we known about this TSB, we never would have thought of traveling in this vehicle, and with so many of these vehicles still in service, it is a surprise to me that there have not been any accidents reported due to the possible conditions. Honestly, the thought of this occurring while we were traveling leads me to believe we would have, at least, been stranded on open highway somewhere. How this is not a recall is surreal to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)