NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2025 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the recall notification stated that in the event of a failure, the vehicle could crash. The manufacturer was made aware of the concern, and a case was filed. The contact had not experienced a failure.
The engine continues to have a burning smell or rotten egg smell at high speeds, the car continues to hesitate when taking off from a red light like it is going to shut off and then jumps forward, and the engine continues to lag as does the battery or power when turning on the vehicle most mornings. I have brought the car in several times to the dealership and due to there being no codes showing, they will not diagnose it further and as soon as I get the vehicle back, the same issues and problems happen over and over again. I have had 4 service appointments now with no resolutions. I feel as though this car is a lemon and worry that it will continue to become more unsafe from ongoing engine, powertrain, and mechanical issues that cannot be fixed or diagnosed.
Turn signal volume is too low to hear.. Dealer say's that's how it is.
The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
Electrical/Motor~ Yes, Myself, [XXX] daughter and others safety is at risk from stalling in a busy intersection. yes, its happened multiple times. The dealerships says its not throwing a code and have nothing to go off of. No, the manufacturer hasnt checked it. the RPM went up and down. No other lights on the dash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. Passenger airbag fails to activate randomly. Passenger airbag light shows "off" with a passenger in the seat. Sometimes it works but often stays off for a whole day. 2. Transmission shifts gears by itself. Drive to neutral, Reverse to park. A software update changed the behavior but did not eliminate the fault. Now goes from Drive to Park. One time the vehicle shut off by itself after shifting from Drive to Park. It has been to the dealer 3 times for these problems, now scheduled for a fourth time. They keep saying they can't find the fault.
The contact owns a 2025 Ford Escape. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the engine revved up unexpectedly. Additionally, more effort was needed to depress the brake pedal, causing the braking distance to become extended. The dealer was notified of the failure, but the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
The contact owns a 2025 Ford Escape. The contact stated that while driving at various speeds and turning the steering wheel, the vehicle stalled. The failure also occurred while making a turn from a complete stop. The vehicle was restarted. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions; however, the dealer informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); and associated the failure with the recall. However, the part to do the recall repair was not yet available. The contact stated that the dealer had been unable to diagnose the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Turn Signal is barely audible when turning. If the radio is on, or at higher speeds on the highway, it is impossible to hear the turn signal. Sometimes, you may miss hit the turn signal when changing lanes, and may not actual signal, when you meant to.
Audible sound from turn signal too low.
Car experienced intermittent check-engine light accompanied by "lugging" and inability to accelerate quickly, especially when driving uphill. I felt this was safety related because highway driving in heavy traffic often calls for the ability to accelerate suddenly to merge or to avoid other cars. Dealer finally diagnosed the problem as caused by all four ignition coils being defective.
2025 Escape Safety Recalls* Instrument panel replacement Recall incomplete Replace instrument panel cluster Recall incomplete 2025 escape - inverted camera image Recall incomplete Block heater element replacement Recall incomplete Cylinder head replacement Recall incomplete Cylinder head inspectionreplacement Recall incomplete INVESTOR REPORTING cylinder head replacement recall. As this is a power train and engine part. RECOMMENDED that this recall broadcast for ALL OWNERS AND drivers of this type to STOP DRIVING immediately. While it can cause engine failure in high MPH instances and is a safety hazard for national highways and road ways. Please BROADCAST.....
The contact owns a 2025 Ford Escape. The contact stated that while driving 55 MPH with the cruise control activated, the brakes engaged independently. The contact stated that while attempting to start to vehicle, the radio displayed a blank screen. A dealer was contacted. A warning light was illuminated; however, the contact was unable to state which warning light was illuminated. The vehicle was taken to a dealer and remained for nine days, and was diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 35,000.
The contact owns a 2025 Ford Escape. The contact stated while driving at undisclosed speeds, the Forward Collision Avoidance system engaged erroneously. Additionally, the contact stated that while attempting to switch lanes at highway speeds, the Lane Departure Assist erroneously engaged and pulled the vehicle back into the initial lane, preventing the contact from switching lanes. The contact was uncertain whether a warning light was illuminated. The vehicle was taken to a dealer, where the computer system was reprogrammed; however, the failure recurred soon after. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,500.
Driver's door locks when keys are left inside the vehicle. Other door locks are not affected.
Data synced from NHTSA on May 4, 2026