There are 21 stored owner reports matching the air bags & restraints leading-label group for the 2000 Ford Excursion in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 21 of 21 matching reports. The list controls page through the loaded reports only.
Open the full vehicle complaint log (all categories)TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO THE HIGHWAY RAILING. THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL WITH MINOR INJURIES. THE VEHICLE TOWED TO AN IMPOUND YARD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.
SWERVED TO MISS A SQUIREL, PURSE FELL FROM CONSOLE AREA, REACHED WITH R HAND TO RETRIEVE, HEADON INTO TELEPHONE POLE TRAVELING APPROX 34MPH, AIRBAGS DIDN'T DEPLOY. *TR
2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.
TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING 50 MPH SHE EXPERIENCED A FRONTAL VEHICLE CRASH. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELTS DID NOT SECURE HER INTO THE SEAT. THE CONTACT WAS INJURED WHEN HER BODY SLAMMED INTO THE STEERING COLUMN AND WINDSHIELD. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 187,000.
WHILE DRIVING MY 2000 FORD EXCURSION AT 35 MPH. ON A POSTED 35 MPH. ROAD ANOTHER DRIVER RAN A RED LIGHT, TO AVOID HITTING HIM I VEERED AWAY AND RAN OFF THE ROADWAY STRIKING A TREE HEAD ON. NO FRONT AIR-BAG DEPLOYMENT. *NM
MY 2000 FORD EXCURSION INVOLVED IN A REAR END COLLISION - EXCURSION REAR ENDED ANOTHER VEHICLE - AIR BAGS DID NOT DEPLOY ON 8/3/05. EXCURSION WAS TRAVELING 60 MPH AND THE OTHER VEHICLE WAS STOPPED. I PURCHASED THE VEHICLE USED FROM A FORD DEALER. I CONTACTED FORD MOTOR COMPANY 8/9/05 TO REQUEST AN INVESTIGATION IN TO WHY THE AIR BAGS FAILED TO DEPLOY. THE INSURANCE IS GOING TO TOTAL OUT THE VEHICLE. I WOULD LIKE THE AIR BAG FAILURE TO BE INVESTIGATED BEFORE I LOOSE CONTROL OF THE VEHICLE BY SETTLING WITH THE INSURANCE COMPANY. THERE WERE NO WARNING SIGNS THAT THE AIR BAGS WERE DEFECTIVE. I CAN PROVIDE PICTURES IF NEEDED.
2000-2005 FORD EXCURSION MANUFACTURED WITH NO CENTER POSITION SHOULDER HARNESS OR 3RD SEAT HEAD RESTRAINT. FORD SHOULD OFFER RETROFIT KIT TO UPDATE VEHICLE.*AK
WHILE DRIVING 60 MPH THE VEHICLE HIT A TELEPHONE POLE HEAD ON. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED MINOR INJURIES. *AK THE DRIVER'S CHEST HIT THE STEERING WHEEL AND HIS CHIN HIT THE WINDSHIELD CRACKING IT. THE VEHICLE WAS TOTALED. *NM
HEAD ON CRASH, AND AIRBAGS DID NOT OPEN. *TR
AIRBAGS FAILED TO WORK IN 35 MPH CRASH. *AK
CONSUMER STATES THAT WHILE DRIVING AT 30-45 MPH THE CONSUMER HIT A TREE STRAIGHT ON, AND NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. *MR
2000 FORD EXCURSION WAS INVOLVED IN A HEAD ON COLLISION WITH A FORD FOCUS. THE AIR BAGS DID NOT DEPLOY. $ 10,000.00 IN DAMAGE WAS DONE TO EXCURSION AND FOCUS WAS TOTALED. *PH
CONSUMER IMPACTED A POLE AT APPROXIMATELY 20-25 MPH. AIRBAGS FAILED TO DEPLOY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
PASSENGER SIDE AIRBAG WARNING LIGHT STAYS ON. WHEN I BROUGHT THE VEHICLE TO BE REPAIRED AT THE DEALER I WAS INFORMED THAT A NEW ASSEMBLY NEEDED TO BE ORDERED DUE TO A DEFECTIVE ONE. I WAS ALSO TOLD THAT THE AIRBAG MAY NOT DEPLOY IN AN ACCIDENT. I BROUGHT IT BACK AND HAD IT FIXED. THE SAME PROBLEM HAS OCCURRED AND ANOTHER AIRBAG ASSEMBLY MUST BE INSTALLED.*AK
WE WERE RUN OFF THE ROAD ON I-70 TRAVELING THROUGH MOAB, UTAH WHEN OUR EXCURSION SMASHED HEAD ON INTO THE SIDE OF A FROZEN SOLID ROCK HILL TRAVELING 80 MPH. WE WERE THEN LAUNCHED INTO THE AIR AND PROCEEDED TO FLIP END OVER END SEVERAL TIMES BEFORE COMING TO A HALT AT THE BOTTOM OF THE RAVINE UPSIDE DOWN. THE FRONT END OF THE VEHICLE IS GONE ALONG WITH THE TOP AND BACK END. AT NO TIME DID THE AIRBAGS DEPLOY. WE CONTACTED FORD TO REPORT THIS PROBLEM AND AFTER FINISHING THEIR INVESTIGATION WE WERE TOLD THAT THE IMPACT TO THE FRONT END OF OUR VEHICLE WAS NOT SUBSTANTIAL ENOUGH TO CAUSE THE AIRBAGS TO DEPLOY. WE HAVE SEVERAL PICTURES OF THIS VEHICLE AFTER THE CRASH AND IT IS CLEAR THAT THE IMPACT WAS HARD ENOUGH. MY HUSBAND SUFFERED A SEVERED TONGUE, CHEST AND NECK INJURIES AND VARIOUS ABRASIONS. I SUFFERED A CUT ABOVE MY LEFT EYE, CHEST INJURIES, AND ABRASIONS. OUR DAUGHTER ONLY SUFFERED FROM SEVERAL ABRASIONS. NO ONE WAS SERIOUSLY INJURED, HOWEVER, MY HUSBAND AND I BOTH STILL SUFFER FROM ONGOING CHEST PAIN. FORD HAS BEEN COMPLETELY UNCOOPERATIVE WITH OUR EFFORTS IN PROVIDING THIS INFORMATION. I HOPE THE INFORMATION PROVIDED WILL REQUIRE FORD TO, ONCE AGAIN, RE EVALUATE THEIR SAFETY FEATURES AND EQUIPMENT. THANK YOU. SINCERELY, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEN CONSUMER'S VEHICLE CRASHED INTO THE SIDE OF A 92 MERCURY AT ABOUT 45 MPH THERE WAS NO DEPLOYMENT OF THE DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. FRONT END WAS MORE THAN 25%. DAMAGED.TRUCK WILL BE REPAIRED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER STATES VEHICLE IS SUPPOSED TO BE EQUIPPED WITH A CHILD SAFETY SEAT TETHER SYSTEM FOR THE 3RD SEAT, AS STATED IN THE OWNERS MANUAL CONSUMER WAS ADVISED THAT VEHICLE DOES NOT HAVE A 3RD ROW TETHER. *JB
THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS TRAVELING AT 40 MPH AND HIT THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. *JB
CONSUMER STATES THAT FRONT SEAT BELT ON THE PASSENGER'S SIDE IS STUCK IN THE OPEN POSITION. SEAT BELT WILL NOT LOCK. AS A RESULT PASSENGER IS NOT PROPERLY RESTRAINED. *AK
VEHICLE WAS FORCED OFF THE ROAD AND TURNED ONTO ITS RIGHT SIDE AND THE AIR BAGS DID NOT INFLATE. *MR THE VEHICLE HIT THE GRAVEL. *SCC *JB (LAWYER, GARY UDOUJ ON BEHALF OF CLIENT *JB
Showing 1-20 of 21 loaded complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: May 3, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.