There are 4 stored owner reports matching the driver assist & adas leading-label group for the 2021 Ford Expedition in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 4 of 4 matching reports.
Open the full vehicle complaint log (all categories)The contact owns a 2021 Ford Expedition. The contact stated that after shifting into reverse, she became aware that the rearview camera was not functioning as needed and failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V022000 (Back Over Prevention) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.
I have just found out that my pre-collision assist system has never worked in my vehicle since the day I purchased it brand new from the Ford dealership. My vehicle is 1 1/2 years old now and I never knew I had this function. Recently, I got a chip in the center of my windshield and I got it fixed. I asked how much a new windshield was and I was told a price and to make sure I get OEM glass and to have the camera in the front where the rearview mirror is calibrated correctly so the pre-collision assist will work correctly. I was somewhat confused and was like ok. I searched for the settings in my vehicle and sure enough there is a pre-collision setting which has been ON since who knows when because I never touched that setting before. Well, it has never worked because I have had countless encounters with vehicles and pedestrians cutting me off right in front of me while in operation. This is not good. And I read that 2020 Ford Expeditions have been recalled because of this. I believe it's happening to 2021 models as well. I expect to take my vehicle in for service ASAP.
The reverse camera system does not display any images, i.e., the screen is black/blue (depending on night/day) and provides no view of what is behind the vehicle. The motion and parking sensors are still providing input, but the driver cannot see what the sensors are detecting. Since this is a large SUV with multiple blind spots, this creates a hazard when trying to back up the vehicle.
Backup camera does not always work and cuts out. Also, the 360 view cameras cut out. It is hard to see in the back during low light conditions with tinted back window. Afraid would hit someone or something when backing out in public parking spaces etc. or from home driveway. Yes, it was brought to dealer's attention in April 2021 right after vehicle was purchased and then again followed up July 2020 with no updates or repairs. Dealer acknowledged the issue and said the part is on back order.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: May 4, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.