NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Ford Expedition. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2023 Ford Expedition. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the sunroof. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed and determined that the sunroof needed to be replaced. The sunroof was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
I rented the vehicle in question from Hertz. The vehicle's cruise control and vehicle acceleration system repeatedly malfunctioned over the course of several days. I would have cruise control set for 35 mph and the vehicle would automatically re-set cruise control to 55 or 65 mph. Likewise, I could have the cruise control set for 55 mph or 75 mph and it would automatically on its own re-set the cruise control to 85 mph and even, in a couple cases, 100 mph.
The contact owns a 2023 Ford Expedition. The contact stated while refueling the vehicle, the contact removed the pump nozzle from the filler neck and gasoline squirted out of the fuel filler neck. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,578. The VIN was not available.
The contact owns a 2023 Ford Expedition. The contact stated that there was an abnormal metal-to-metal sound coming from the front end of the vehicle while driving at slow speeds and downshifting. The contact stated there was something loose in the driver's side front wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer four times, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Gorno Ford Quick Lane (21111 Allen Rd., Woodhaven, MI 48183); on two occasions however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 10.