2023 Ford Expedition Speed Control & Cruise Problems

The contact owned a 2023 Ford Expedition. The contact stated that while his wife was occupying the vehicle at the residence and attempting to park in the drive postion, the vehicle independently accelerated and crashed into the garage wall, causing damage to the garage wall, refrigerator, and storage cabinet. The brake pedal was depressed, but the vehicle was in full throttle and failed to stop. No warning light was illuminated. During the failure, the contact's wife was the only occupant inside the vehicle. In addition, the display screen went blank. The contact's wife had not sustained an injury, and no medical attention was needed. No police report was filed. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.

On three separate occasions, the car started accelerating by itself while speed control was engaged. Once I noticed, I stepped on the brakes and the speed control was disengaged before any accidents happened.

At approximately 13:12 CST on [XXX], I exited the car wash at a gas station in Rochester, MN. I drove around to the front of the gas station to park so I could go inside to replenish the car wash card. At approximately 13:13 CST, as I was turning right, pulling into the parking space near the entrance, the truck accelerated unexpectedly and collided with a cement parking pilon (sp?). I am unsure how this occurred. I believe the vehicle may have accelerated on its own. Holding my foot hard on the brake, I shifted into reverse, then backed the truck up about 2 feet from the pilon, turned off the vehicle and went outside to assess the damage. There was front end passenger side damage to the vehicle and the pilon casing was ripped and the top was pushed halfway off. Thank God that pilon was there to stop the vehicle and avoid hitting the building or pedestrians. At the time I was parking I am sure I was driving less than 5 mph, but I am unsure how fast the vehicle got to in that 15-20 foot acceleration. When the vehicle hit the pilon it was very jarring. The impact threw my glasses off my face, flung my backpack from the passenger seat to the front passenger floor, and caused my cases of soda pop and bags of groceries in the trunk area to shift forward and to rip the paper grocery bags. My right thumb and the right side of my neck were sore that evening and I had a minor headache as well. This Ford Expedition Max has approximately 35K miles on it. It is a well maintained company fleet vehicle. There were no warning lights prior. I wonder if water from the carwash got into something electrical or if there is some other defect that caused a sudden acceleration? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Ford Expedition. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently accelerated. As a result, the vehicle proceeded over the side curves then stalled. All the air bags deployed. No warning lights was illuminated. The contact sustained injury to his left arm that required medical attention. A police report was filed. The vehicle was not repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 4,000.