1994 Ford Explorer Complaint Log

THE FIRESTONE RADIAL ATX (P235/75R15) TIRES ON THE VEHICLE EXPERIENCED TREAD SEPARATION AND FLAT PRIOR TO RECALL (00T-005), CONSUMER WAS DENIED REIMBURSEMENT FOR REPLACEMENT DUE TO DATE OF FAILURE. *MJS

AT APPROXIMATELY 22,000 MILES, BOTH REAR TIRES EXPERIENCED SEPARATION OF THE TREAD. THE SEPARATION IN EACH INSTANCE CONSISTED OF A SIX INCH BY EIGHTEEN INCH SECTION FLYING OFF THE TIRE. THE TREAD SEPARATED TO THE EXTENT THAT THE METAL CORDS WERE EXPOSED. OBVIOUSLY, THE VEHICLE CHATTERED AND SHUDDERED NOTICABLY UNTIL THE TIRES WERE REPLACED. I DID NOT WANT TO CHANCE ADDITIONAL SEPARATION, SO I REPLACED THE OTHER TIRES AT THE SAME TIME. THE BROKER THROUGH WHOM MY MECHANIC PURCHASED THE TIRES SAID THERE WAS NOTHING THEY COULD DO.( DOT NUMBER: TIRE SIZE: P235/75R )

FIRESTONE TIRES WERE REPLACED PRIOR TO RECEIVING RECALL 00T005, THE TIRES WORE POORLY AND THE CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

REAR PASSENGER FIRESTONE WILDERNESS TIRES CAME APART, CAUSING VEHICLE TO ROLL OVER A COUPLE TIMES. PLEASE PROVIDE FURTHER INFORMATION.*AK

THE LIFT ARM SUPPORT BRACKET ON THE TAILGATE RIPPED OUT, CAUSING THE TAILGATE TO FALL CAUSING AN INJURY. ALTHOUGH THE MANUFACTURER ACKNOWLEDGED THERE HAS BEEN A PROBLEM WITH THESE AND THEY ARE AWARE OF IT AND HAVE BEEN REINFORCING THESE, THEY WOULD NOT REPAIR IT DUE TO MILEAGE OVER 60,000. *AK

HAVE PICTURES AND POLICE REPORT( DOT NUMBER: )

NO SUMMARY

PASSENGER'S SIDE HATCHBACK SUPPORT ROD SEPARATED FROM HATCHBACK, CAUSING IT TO COLLAPSE. DEALER HAS BEEN CONTACTED. *AK

VEHICLE WAS PARKED IN THE PARKING LOT AND IT CAUGHT ON FIRE. *AK

RECALL NOTICE NOT RECIEVED FOR THE POORLY DESIGN REMOTE POWER MIRROR CONTROL SWITCH WHICH SHORTED AND CAUSED A VEHICLE FIRE. (RECALL 97970) NLM

THE HYDRAULIC CYLINDER SUPPORT ROD FELL FROM THE VEHICLE, CAUSING THE HATCH TO FALL INJURING THE OWNER . THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

CONSUMER NOT NOTIFIED OF RECALL (97V083000) DESIGN FLAW IN POWER MIRROR WHICH MAY HAVE CAUSED SHORT CIRCUIT CONDITION IN THE REMOTE POWER MIRROR CONTROL SWITCH TO OVERHEAT AND RESULT IN VEHICLE FIRE. NLM

PASSENGER'S SIDE HATCHBACK SUPPORT ROD SEPARATED FROM HATCHBACK. DEALER HAS BEEN CONTACTED. *AK

REAR DOOR'S LEFT HYDRAULIC SUPPORT -- SPOT WELD FAILED AT TRUCK BODY -- DOOR COLLAPSED ON WIFE'S HEAD BEFORE SLAMMING DOWN ON HYDRAULIC SUPPORT WHICH JAMMED BETWEEN DOOR AND TRUCK BODY, BENDING LEFT SIDE OF DOOR. WIFE SUSTAINED INJURIES TO HEAD AND NECK.

NO SUMMARY

TIRE FAILURE-FIRESTONE ATX TIRE FAILURE-INSURED RECENTLY HAS HEARD OF GOVERNMENT INVESTIGATION AND SUSPECTS TIRE FAILURE CAUSED COLLISION. (CLAIM# 42-1159-563) *MW

WHILE DRIVING INTO AN INTERSECTION THE EEC SYSTEM LOST POWER AND THE ENGINE TURNED OFF NO ONE WAS HURT REPLACED POWER RELAY NO PROBLEMS SINCE. IT ALSO APPEARS THAT FORD MADE SOME CHANGES ON THE RELAY THEY MIGHT KNOW ABOUT THE PROBLEM. I WISH THEY HAD TOLD ME I COULD HAVE BEEN KILLED AT THAT INTERSECTION. *AK

I DID NOT THINK ABOUT IT AT THE TIME OF THE FLAT TIRE UNTIL THE MEDIA ON THE PEELING OF THE TREAD WHICH IS EXACTLY WHAT HAPPENED TO ME. I HAVE SINCE REPLACED THE OTHER 3 FIRESTONE ATXS EXCEPT THE SPARE OF WHICH I STILL HAVE UNTIL THE RECALL HITS THE STATE OF COLORADO. AM LOOKING TO FILE THIS COMPLAINT AND JOIN ANY CLASS ACTION OR REIMBURSEMENT FILE FROM FIRESTONE. I HAVE ALL MY RECEIPTS FOR VERIFICATION. *AK

FIRESTONE ATX TIRE TREAD CAME OFF CAUSING DAMAGE TO THE RIGHT SIDE..CLAIM IS NOW CLOSED AND TIRES WERE NOT RETAINED. ARE THERE ANY CHANCES FOR SUBROGATION?? (CLAIM# 43-R290-676) *MW

TREAD WAS SEPARATED FROM TIRE WHILE DRIVING ON I-80 NEAR DES MOINES, IA.( DOT NUMBER: TIRE SIZE: P235/75R15 )

CONSUMER CONTACTED DEALER IN REFERENCE NHTSA RECALL 95I007/MANUFACTURER'S RECALL 95S21, HATCHBACK HYDRAULIC CYLINDER FAILURE. MANUFACTURER STATED THAT RECALL HAS EXPIRED, AND DEALER REFUSED TO TAKE CARE OF RECALL REPAIRS. *AK

WITH ABOUT 30,103 MILES OF USE, THE TIRE HAD A 2 INCH DIAMETER BULGE IN THE CENTER OF THE TREAD SURFACE AND WAS REPLACED WITH ANOTHER ATX TIRE AT OLATHE FORD.( DOT NUMBER: TIRE SIZE: P235/75R15 )

ONE TIRE BUBBLED AND WAS REPLACED, PRO-RATED. FIRESTONE DECLINED THE CLAIM SINCE IT WAS IN 1999. ANOTHER TIRE THEN BLEWOUT ON THE FREEWAY AND THE REMAINING FOUR WERE REPLACED. FIRESTONE HAS NOT RESPONED REGARDING THE CLAIM ON THESE FOUR TIRES YET.*AK (DOT NUMBER: VDHLIM0144 TIRESIZE: P235/75R15)

TREAD OF THE RIGHT REAR FIRESTONE ATX TIRE CAME OFF WHILE DRIVING CAUSING DAMAGE TO THE VEHICLE, CONSUMER REQUEST REIMBURSEMENT. NLM

TWO OF THE FIRESTONE WILDERNESS AT (P235-75R15) TIRE EXPERIENCED TREAD SEPARATION AND BLOWOUT, TWO OTHER TIRES ON THE VEHICLE ARE EXPERIENCING UNUSUAL WEAR/CRACKING AND SPLITTING, CONSUMER REQUESTING REIMBURSEMENT, TIRES AREA NOT INCLUDED IN THE RECENT RECALL. *MJS

WHILE CLOSING THE HATCHBACK LID, THE RIGHT HYDRAULIC CYLINDER BRACKET COMPLETELY DETACHED FROM THE LIFT GATE. I CONTACTED FORD AT THEIR HOT LINE AND WAS TOLD THAT RECALL #95M87 HAD ELAPSED AND THEIR WAS NOTHING FORD COULD DO ABOUT THE FAILURE. I ASKED FORD ABOUT SAFETY RECALL #95S21 AND THEY SAID THAT WAS FOR PREVIOUS FORD EXPLORERS. THIS IS THE SAME PROBLEM AS 1994 EXPLORERS, WHICH THEY REPLACED THE ENTIRE LIFTGATE ($2000) WITHOUT A MILEAGE OR DATE CONDITION AND WITH THE NEW RECALL THEY NOW WILL NOT DO ANYTHING? I HAVE CONTACTED 25 OTHER EXPLORER OWNERS WITH IDENTICAL PROBLEMS. THEY TOO CAN NOT GET FORD TO REACT. THIS IS A SAFETY PROBLEM, AS I CAN NOT OPEN THE DOOR WITHOUT THE THING FALLING DOWN. I CAN EVEN SELL THE CAR NOW. PLEASE ADVISE WHAT CAN BE DONE. THANK YOU, TOM SPALDING (KTSPALD@IHOT.COM)

THIS IS THE THIRD TIME THE TRANSMISSION HAS HAD TO BE REPLACED SINCE I HAVE OWNED THIS CAR. I WOULD LIKE TO FIND OUT WHY THE TRANSMISSION CONTINUES TO NOT SUPPORT THE SUV. *AK

CONSUMER WAS TRAVELING IN A 1994 FORD EXPLORER. CONSUMER HAD AFTER MARKET TIRES ON VEHCILE. TIRE SIZE P235/75R15. PASSENGER FRONT TIRE BLEWOUT WHILE DRIVING 65MPH.*AK CUSTOMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE TIRE WAS SHREDED AND WAS COVERED WITH BRAKE OIL FROM THE BROKEN LINE. THE INCIDENT CAUSED DAMAGE TO THE BRAKE LINE , MASTER CYLINDER AND SPARE TIRE CABLE. *YH

THE TREAD SEPARATED FROM THE TIRE WHICH CAUSED DAMAGE TO THE RIGHT REAR PANEL OF THE VEHICLE, THE TAILPIPE HAD TO BE REPLACED, PLUS WE HAD TO BUY A NEW TIRE. THESE ARE NOT THE ORIGINAL TIRES ON THE VEHICLE, BUT WE DID REPLACE THEM WITH THE SAME BRAND, SIZE, ETC. THAT WERE ORIGINALLY ON THE VEHICLE.( DOT NUMBER: TIRE SIZE: P235/7-15 )

WHILE DRIVING AT 65MPH WITHOUT CRUISE CONTROL ON, VEHICLE WOULD NOT SLOW DOWN AFTER LETTING OFF THE GAS PEDAL, BUT ACCELERATED. CONSUMER PUT THE VEHICLE IN NEUTRAL IN ORDER TO SLOW DOWN AND TURNED ENGINE OFF. VEHICLE DID NOT SLOW DOWN, BUT ACCELERATED AND CRASHED. *AK

SPEED SENSOR IN 5 SPEED TRANSMISSION IS GENERATING JUMPY VALUES; CAUSES CRUISE CONTROL TO SURGE AND FALL TRYING TO MATCH JUMPY SPEED READINGS. SPEED SENSOR ALSO FEEDS ABS, SUGGESTING ABS COULD FAIL WHEN NEEDED. SPEED SENSOR ALSO FEEDS COMPUTER, SUGGESTING ENVIRONNMENTAL ENGINE CONTROLS ARE NOT FUCNTIONING. INTERESTED IN FINDING IF THIS HAS BEEN REPORTED BEFORE, AND IF THERE IS A SAFETY RECALL OR SERVICE BULLETIN IN PLACE FOR THIS CONDITION. *AK

TREAD SEPARATION RESULTING IN BODY DAMAGE TO RIGHT REAR QUARTER PANEL. MOMENTARY LOSS OF CONTROL DUE TO TIRE GOING FLAT.( DOT NUMBER: W2HL1MO204 TIRE SIZE: P235/75R15 )

WHILE DRIVING ABOUT 35 MPH, THE FRONT FIRESTONE P23575R15 TIRE ON THE DRIVER'S SIDE BLEW, CAUSING A ROLLOVER AND INJURY TO CONSUMER. ATTORNEY FOR CLIENT. *CJ...*AK

MASS AIR FLOW SENSOR HAS FAILED 5 TIMES SINCE 1999. VEHICLES STALL AT LOW/IDLE SPEED AT INTERSECTION PUTTING DRIVER EXPOSED TO REAR AND SIDE IMPACTS. DAUGHTERS HAVE HAD NEAR MISSES THIS YEAR AS THEY WERE USING THE VEHICLE TO GO TO SUMMER SCHOOL IN PHOENIX. THE VEHICLE ALSO LOOSES POWER MOMENTATRILY AT HIGH SPEEDS. RPM DROPS BUT IT KICK BACKS UP AGAIN. PROBLEM IS INTERMITTENT, AND USUALL HAPPENS IN THE SUMMER WHEN THE TEMPERATURE GETS HIGH IN PHOENIX, STARTED IN 1999 AND CHANGING SENSORS HAS NOT HELPED - HAPPENS EVERY SUMMER. THIS TIME I NOTICED THE AMMETER GAGE GO SOUTH WHEN IT INDICATED A LOSS OF POWER. THE VEHICLE STARTS RIGHT BACK UP AFTER STALL WHEN YOU CRANK IT AGAIN

THE TREAD OF THE LEFT REAR TIRE COMPLETELY SEPERATED FROM THE TIRE. THE LEFT REAR TIRE LOOKED LIKE A DONUT. THE CAR FISHTAILED, ROLLED OVER SEVERAL TIMES AND CAME TO A REST UPSIDE DOWN ON THE SHOULDER OF THE HIGHWAY. (TIRESIZE: 23575R15)( DOT NUMBER: TIRE SIZE: 23575R15 )

REAR HATCH HYDRAULIC CYLINDER SNAPPED OFF THE WELD BRACKET ,INJURING OWNER . A SAFETY IMPROVEMENT HAS BEEN ISSUED ON MAKE AND MODEL. VEHICLE HAS EXCEEDED THE MILEAGE. MANUFACTURER HAS BEEN NOTIFIED.

IN 1998 TIRE JUST BLEW UP, MEAT CAME OFF,GOING UP A NARROW UPHILL ROAD. SECOND TIME MEAT CAME OFF AND THE HANGING DEBRIS HIT AND DAMAGE BACK OF CAR AND BODY. THIRD TIME, THANKS TO YOUR REPORT ON NEWSPAPER, I CHECKED TIRES AND REAR RIGHT MEAT IS CRACKED AND SEEMS THAT IS ABOUT TO COME OFF ALSO. IT'S BEEN DISCARDED. THIS WAS A NEW TIRE. THANKS AND KEEP UP THE GREAT WORK YOU'RE DOING. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

CONSUMER SEEKING REIMBURSEMENT FROM FIRESTONE FOR TIRES REPLACED UNDER RECALL 00T-005, TIRES REPLACED PRIOR TO RECALL CAMPAIGN, DUE TO VIBRATION AND HANDLING PROBLEMS. *CJ

THE TAILGATE LIFT ARM FELL OFF. THE OWNER HAS CONTACTED THE DEALER AND MANUFACTURER. *AK

WHILE DRIVING AT 15 MPH AND MAKING A TURN APPLIED THE BRAKE'S AND VEHICLE KEPT ACCELERATING AT HIGH SPEED. CONSUMER RAN INTO A COUNTY HOLE. *AK

REPLACEMENT OF FIRESTONE TIRE (SUBJECT TO SUBSEQUENT RECALL) IN MID 1999 DUE TO ROUGH RIDE CAUSED BY BUBBLING. FIRESTONE UNWILLING TO PROVIDE REIMBURSEMENT.( DOT NUMBER: )

THE POLICE INVESTIGATION OF THE ACCIDENT INDICATED THAT THE LEFT REAR TIRE BLEW OUT DUE TO TREAD SEPARATION CAUSING THE DRIVER TO TRAVEL THE RIGHT AND OFF THE PAVED PORTION OF THE ROADWAY AND THE VEHICLE SLIDING IN A COUNTER CLOCK WISE MANNER OVER TURNED AND ROLLED OVER FIVE TIMES. THE DRIVER WAS EJECTED THROUGH THE RIGHT FRONT PASSENGER DOOR WINDOW AND THE PASSENGER WAS EJECTED THROUGH THE REAR DOOR WINDOW AS WELL. THE DRIVER DIED AT THE SCENE. AN 8 MONTH OLD FETUS WAS REMOVED BY CESAREAN SURGERY FROM THE MOTHER WHO WAS THE EJECTED PASSENGER. THE FETUS DIED LATER ON.(THE TIRE WAS FIRESTONE RADIAL ATX) *YH

VEHICLE HATCHBACK BRACKET TORN FROM ATTACHED BODY; CAMPAIGN ISSUE , NHTSA RECALL 95 I 007 000/ REPAIR WAS NEVER MADE, AND DEALER REFUSED TO REPAIR . INFORMED CONSUMER THAT RECALL CAMPAIGN WAS VOID AFTER 60,0000 MILES OR 6 YEARS. SEEKING INFORMATION FROM NHTSA IN THIS MATTER. *AK

RIGHT REAR TREAD SEPARATED, CAUSING VEHICLE TO SKID $ HIT HIGHWAY SIDE BARRIER/WALL. SKID WAS CONTROLLED, VEHICLE BROUGHT TO STOP ON SHOULDER.*AK (DOT NUMBER: UNKNOWN TIRESIZE: 235 75 R15)

LEFT REAR FIRESTONE ATX TREAD SEPARATED FROM BELT WHILE TRAVELLING AT HIGHWAY SPEED. THE VEHICLE WAS SAFELY STOPPED BY THE SIDE OF THE ROAD WITH NO OTHER VEHICLES INVOLVED. THE RESULTING DAMAGE TO THE LEFT REAR QUARTERPANEL FROM THE TIRE TREAD SEPARATION AMOUNTED TO $3300 IN BODY REPAIRS. *AK( DOT NUMBER: )

I HAVE A 1994 FORD EXPLORER THAT I AM NOT DRIVING ANY MORE BECAUSE BOTH OF THE REAR TIRES BLEW WHILE DRIVING EXACTLY AS THEY SHOWED ON THE NEWS REPORT LAST NIGHT CONCERNING FIRESTONE RECALLING 20 MILLION RADIAL ATX TIRES. THE FIRST TIME WAS AT NIGHT DRIVING ON THE HIGHWAY WITH MY WIFE AND BOTH CHILDREN IN THE CAR, WHO AT THAT TIME WHERE 1 AND 5. THE SECOND TIME I WAS ON MY WAY BACK FRON OUT OF TOWN ALONE. BOTH TIMES IT TOOK ALL I HAD TO STOP THE VEHICLE FROM TURNING OVER. THE FIRST TIME THIS HAPPEND I HAD TO SEND THE DESTROYED TIRE BACK TO FIRESTONE FOR THEY TO EXAMINE. THE SECOND TIME I WAS ASKED TO DO THE SAME THING BUT THE FIRESTONE DEALER LOST THE TIRE. I DO HAVE PICTURES HOWEVER OF BOTH TIRES AND THE DAMAGE THEY CAUSED. EVEN THOUGHT I DID NOT HAVE THE TIRE THE SECOND TIME FIRESTONE PAID FOR ALL THE DAMAGES BOTH TIMES. TO HEAR OF THE 46 POSSIBLLE DEATHS IS VERY DISTURBING TO ME TO THINK OF MY CHILDREN WHERE IN THE CAR THE FIRST TIME. AFTER THE SECOND TIME IT HAPPEND I REFUSED TO DRIVE THE CAR ANYMORE EVEN THOUGH IT IS A COMPANY VEHICLE AND PART OF MY SALARY, I DECIDED TO COME OUT OF POCKET AND BUY MYSELF A VEHICLE, SOMETHING WITHOUT FIRESTONE TIRES ON IT. PLEASE LET ME KNOW IF I CAN BE OF ANY HELP DURING YOUR INVESTIGATION OF THESE TIRE OR WHAT I SHOULD DO NEXT. FIRESTONE PUTS OUT A VERY DANGEROUS PRODUCT AND I WILL NEVER BE A CUSTOMER OF THEIRS AGAIN, AND I PROBABLY WONT BE OF FORD EITHER FOR USING SUCH A POOR QUALITY PRODUCT. THANK YOU GEOFF MULES JR. V. P. OF MANUFACTURING( DOT NUMBER: )

ON THE WAY HOME FROM A ROUTINE DEALER MAINTENCE, INCLUDING TIRE ROTATION, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE DEALER TOLD ME TO GO TO FIRESTONE AND I WAS TOLD "THAT THE BELTS INSIDE THE TIRE HAD SEPARATED AND NEEDED TO BE REPLACED." I PURCHASED THREE NEW TIRES, (DOT VNHL AT9 189) PUT THE UNUSED SPARE ON AS THE FOURTH, AND USED THE BEST OF THE OEM'S AS THE NEW SPARE.( DOT NUMBER: W2HL1MO314 TIRE SIZE: P235/75R15 )

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: )

REAR LIFTGATE GAS ASSIST CYLINDER ATTACHMENT BRACKET PULLED AWAY FROM THE INSIDE OF THE LIFTGATE, CAUSING FAILURE. *YC

THE FIRESTONE ATX TIRES ON THE VEHICLE EXPERIENCED TREAD SEPARATION AND BLOWOUT PRIOR TO RECALL (00T-005) NOTIFICATION, CONSUMER IS BEING DENIED REIMBURSEMENT, THE DEFECT WAS PRIOR TO JANUARY 1, 2000. *MJS