1996 Ford Explorer Complaint Log

WHILE DRIVING INTERIOR LIGHTS COMES ON AND OFF WITHOUT MANUAL OPERATION. PROBLEM OCCURS WITHIN ELECTRIAL SYSTEM WHICH CAUSES DOOR LOCKS TO MALFUNCTION. PLEASE GIVE ANY FURTHER DETAILS. *AK

CONSUMER HAD REQUESTED REIMBURSEMENT FOR THE FIRESTONE WILDERNESS AT TIRES (P255/70R16) AND WAS DENIED BECAUSE THESE TIRES WERE NOT PART OF RECALL, HOWEVER CONSUMER STATES THAT TIRES EXPERIENCED SEVERE CRACKS AND THAT A LOCAL DEALER STATED THAT THE TIRES NEEDED REPLACED. *SLC

THIS FIRESTONE WILDERNESS/AT TIRE, P23575R15 WAS LOOKED AT BY A GARAGE WHEN TREAD SEPRATION WAS NOTICED.*AK CONSUMER STATES FIRST FAULTY TIRE RESULTED IN A BLOWOUT, 2 OTHERS WERE NOTICED AT A GARAGE WITH TREAD SEPARATION. CONSUMER STATES INSIDE PASSENGER DOOR HANDLES ON BOTH LEFT AND RIGHT DO NOT WORK. *SLC

ALL FOUR FIRESTONE WILDERNESS AT TIRES ARE CRACKED ON THE SIDEWALL WHERE THE TREAD BEGINS, THE VEHICLES TIRES ARE NOT INCLUDED IN RECALL, THE CONSUMER IS REQUESTING THAT ALL FOUR TIRES BE REPLACED WITH A DIFFERENT BRAND AT THE MANUFACTURER'S EXPENSE (FIRESTONE WILDERNESS AT P255/70R16 109 M/S, FILE NO: NSR01R0449). NLM

WHEN BRAKES WERE APPLIED AT NORMAL CONDITIONS AT 25MPH VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE, RESULTING IN A COLLISION/ MINOR INJURIES.*AK

THE CONSUMERS REPLACED ALL FOUR FIRESTONE TIRES BECAUSE THEY WERE DEFECTIVE, CONSUMER REQUEST REIMBURSEMENT (FIRESTONE OOT-005). NLM

DUNLOP RADIAL ROVER TIRE EXPERIENCED BLOWOUT ON REAR PASSENGER INSIDE SIDEWALL WHILE TRAVELING THROUGH AN INTERSECTION, TIRES WERE REPLACEMENT TIRES, SIZE P235/75R15, DOT HLD113100. *SLC

PART THAT SWITCHES HEAT TO AIR CONDITIONER IS WARPED ,CAUSE UNKNOWN. PLEASE GIVE FURTHER DETAILS.*AK

ALL 4 TIRES HAVE TIRE SEPARATATION. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )

TIRES WERE ORIGINAL EQUIPMENT ON A 1996, FORD, EXPLORER, TIRE SIZE P255/70R16, DOT NUMBER NOT AVAILABLE, TIRES HAD 80 THOUSAND MILES ON THEM. CONSUMER NOTICED THAT REAR PASSENGER AND FRONT DERIVER'S SIDE TIRES WOULD NOT STAY INFLATED. ALSO, REAR TIRE WAS SHOWING SIGNS OF TREAD SEPARATION . CONSUMER HAS REPLACED ALL FOUR TIRES. PLEASE.*AK *JB

LUGS: NUTS IS WEARING OFF FROM WHEEL WHICH COULD EVENTUALLY CAUSE WHEEL TO COMPLETLEY SEPARATE FROM VEHICLE. *AK *JB

INSIDE HANDLES ON LEFT AND RIGHT REAR DOORS ARE BROKEN. DOORS CANNOT BE OPENED FROM INSIDE. DEALER HAS BEEN NOTIFIED.*AK

WHEN THE CONSUMER REPLACED THE LEFT REAR BRAKE ROTOR HE NOTICED THAT THE LINING HAD COME LOOSE FROM THE METAL OF THE REAR PARKING BRAKE SHOE AND IT WAS LESS THAN HALF WORN, ALL FOUR SHOE LININGS WERE CRAZED BUT WERE NOT BROKEN.

THE 1990 EXPLORER HAD TIRE RECALL 00T-005 RESULTING IN REPLACEMENT OF ALL FOUR TIRES, THE 1996 EXPLORER EXPERIENCED TIRE SEPARATION PRIOR TO RECALL, AND WAS REPLACED BY THE CONSUMER. THE CONSUMER BELIEVES THAT THE 1996 EXPLORER TIRES SHOULD BE REPLACED PER RECALL ALSO. THE CONSUMER IS SEEKING REIMBURSMENT FROM THE MANUFACTURER OF THE TIRES . *YH

DRIVER'S SIDE REAR SEAT BELT LOCKED UP, AND WOULD NOT RELEASE FROM LOCKING MECHANISM . SEAT BELT HAD TO BE CUT TO RELEASE CHILD FROM THE SEAT. PLEASE GIVE ANY FURTHER DETAILS.*AK

ON THE FREEWAY CAR STOPPED RUNNING. CRANK SPLIT IN TWO. SERVICE REP COULDN'T BELIEVE IT. *AK

AFTER PURCHASING VEHICLE, CONSUMER BEGAN TO EXPERIENCE A VIBRATION IN THE VEHICLE, TIRES WERE REBALANCED AND ROTATED, BUT THE VIBRATION STILL EXISTED, CONSUMER DECIDED TO REPLACE THE FIRESTONE P235/75RX15 TIRES WITH GOODYEAR TIRES AND THE VIBRATION IMMEDIATELY STOPPED, EVEN THOUGH PROBLEM OCCURRED PRIOR TO RECALL, CONSUMER IS REQUESTING SOME TYPE OF COMPENSATION FOR HIS EXPENSE AND TIME OF RESOLVING THE VIBRATION.*JB

THE VEHICLE SHUT OFF COMPLETELY WHILE THE CONSUMER WERE DRIVING ON HIGHWAY, THE DEALER FOUND OUT THAT THE CRANKSHAFT HAD SPLIT IN HALF, CONSUMER WANTS THE MANUFACTURER TO PAY PART OF THE COST OF REPAIR. *YH

NOISE COMING FROM FRONT SUSPENSION(CREEKING & POPING),VEHICLE STEERING IS ERATIC, TENDS TO OVERSTEER. LOCAL FORD DEALER PERFORMED SWAY BAR RECALL ON 02/12/01. WHERE CAN I GET MORE INFO. ON THIS PROBLEM. CAN I GET HELP FROM FORD? WHAT. *AK

THE CRANKSHAFT SPLIT DIRECTLY IN HALF.

CONSUMER IS UNABLE TO UNLOCK TAILGATE BECAUSE RIGHT SIDE LATCH WILL STICK. PLEASE PROVIDE FURTHER INFORMATION.*AK

I HAD THIS SAME PROBLEM WITH MYH 1994 EXPLORER. WHEN THE TEMPERATURE IS OVER 85 DEGREES OUTSIDE AND THE AIR CONDITIONER IS ON, WE GET AN EXTREMELY STRONG ODOR OF RAW GASOLINE INSIDE THE CAR. IT MAKES US NAUCEOUS. THIS HAPPENS ESPECIALLY WITH IN-TOWN STOP AND GO DRIVING. *AK

THE CONSUMER REQUESTED REIMBURSEMENT FOR THE DEFECTIVE SPARE TIRE, THE CONSUMER ONLY RECIEVED REIMBURSEMENT FOR THE TIRE MOUNTING, THE CONSUMER IS STILL AWAITING REIMBURSEMENT FOR THE REPLACED TIRE (FIRESTONE ATX II).

PRIOR TO RECALL THE CONSUMER FOUND A BULGE ON THE BACK LEFT TIRE AND REPLACED WITH MICHELINS, CONSUMER REQUESTED REIMBURDSEMENT FOR THE REPLACEMENT TIRES BUT WAS DENIED BECAUSE THE TIRES WERE REPLACED PRIOR TO AUG 9, 2000(FIRESTONE WILDRNESS AT TIRE P235/75R15 ).

WAS DRIVING VEHICLE AND HAD TO JAM ON BRAKES WHEN ANOTHER VEHICLE CUT IN FRONT. ABS SYSTEM LOCKED UP. PRIOR TO LOCKING UP, HAD 3 SETS OF BRAKES, AND 2 SETS OF ROTORS REPLACED. THIRD TIME HEARD GRINDING NOISES ON RIGHT FRONT WHEEL. SOUNDED LIKE METAL TO METAL. DRIVER SIDE ROTORS WERE SHOT DUE TO BRAKES LOCKING UP. AT DEALERSHIP, NOTHING WAS FOUND WRONG.*AK

CONSUMER STATES THAT REAR SEAT BELT BUCKLES ARE TIGHT TOGETHER AND THAT THE RELEASE BUTTONS ARE LOCATED AT THE TOPS OF THE BUCKLES MAKING THEM VERY DIFFICULT TO UNLATCH. *JADA

BRAKES FAILED TO STOP VEHICLE AND THERE WAS EXTENDED STOPPING DISTANCE. HAD TAKEN VEHICLE TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT ROTORS NEEDED REPLACING DUE TO BEING CORRODED. DID NOT HAVE ANY EMERGENCY BRAKES.*AK *SLC

AT LOW SPEED SENSOR SENDS A WRONG SIGNAL TO ABS BRAKE SYSTEM ,RESULTING IN POOR BRAKING. PLEASE PROVIDE FURTHER INFORMATION.*AK

AFTER I BOUGHT THIS VEHICLE, I HAVE TAKEN IT BACK AT LEAST 6 TIMES DUE TO A VIBRATION. ON FEB.2001, THE TRANSMISSION WAS REPLACED. THIS PROBLEM STILL EXISTED, JUST NOT AS MUCH. I TOOK THE MECHANIC ON A TEST DRIVE 2 TIMES AFTER THE TRANSMISSION WAS REPLACED. UNFORTUNITELY IT DID NOT DO THE VIBRATION. JUST RECENTLY, IT STARTED GETTING WORSE. I TOOK IT TO ANOTHER FORD DEALER TODAY, I WAS TOLD THAT IT WAS THE TORQUE CONVERTER. AT THE TIME OF THE TRANSMISSION REPLACEMENT, I ASKED ABOUT THE TORQUE CONVERTER, I WAS TOLD THAT IT WAS REPLACED WITH THE TRANSMISSION. OBVIOUSLY THIS WAS NOT DONE.*AK

CONSUMER RECEIVED RECALL LETTER CONCERNING THE FRONT SWAYBAR LINKS, BUT HAD PROBLEMS WITH DEALERSHIP CONCERNING THE ACTUAL IMPLEMENTATION OF SERVICE, CONSUMER WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AS OF YET AND TO RETURN A LATER TIME. *JG

VEHICLE WAS INVOLVED IN A COLLISION IN WHICH VEHICLE ROLLED OVER, AND PASSENGER SEAT BELT BUCKLE RELEASED FROM LOCKING MECHANISM. PLEASE GIVE ANY FURTHER DETAILS. *AK

LAWYER PATRICIA KAUFMANN ON BEHALF OF CLIENT STATES, THE VEHICLE IN QUESTION ACCELERATED UNEXPECTEDLY AND FAILED TO BRAKE WHILE TRAVELING DOWN A STEEP GRADE. *JG (ATTORNEY ON BEHALF OF CLIENT)

CONSUMER IS TRYING TO RECEIVE A REFUND FOR THE RECALLED FIRESTONE WILDERNESS AT TIRES, SIZE P235775R-15, WHICH WAS PUT ON THE EXPLORER, FORD MOTOR COMPANY DENIED REIMBURSEMENT BECAUSE THE REPAIR RECEIPT DOES NOT FALL WITHIN THE PROGRAM DATES, AUGUST1, 2000 TO MAY 22,2001. *YD

RACK AND PINION STEERING IS LEAKING FLUID, CAUSING LOSS OF STEERING CONTROL. *AK

WHILE DRIVING, VEHICLE MAKES A LOUD HUMMING SOUND WHICH COMES FROM FRONT END OF VEHICLE. ALSO, TRANSMISSION HAS FAILED. CONSUMER CONSTANTLY HAS TO TAKE VEHICLE TO DEALER. *AK THE CHECK ENGINE LIGHT ILLUMINATED. THE SPEED SENSOR AND THE O2 SENSOR WERE REPLACED. JG

WHILE REMOVING CHILD FROM CAR SEAT ON SECOND ROW OF VEHICLE DRIVER'S SIDE SEAT RECLINES BACK ON TOP OF CONSUMER'S LEG . DEALER HAS BEEN NOTIFIED. HOWEVER, HAS NO REMEDY FOR SEAT. *AK

AFTER DRIVING 1-2 HOURS WITH AIR CONDITIONER ON DURING HOT WEATHER AND TURNING VEHICLE OFF, AND RETURN VEHICLE WOULD TURN OVER SOON AFTER ENGINE WOULD SHUT DOWN. DEALER HAS BEEN CONTACTED, BUT COULD NOT FINE CAUSE OF PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK

WHILE DRIVING VEHICLE 45 MPH, CONSUMER RAN INTO THE BACK OF ANOTHER VEHICLE, AND AIR BAGS DID NOT DEPLOY. NO ONE WAS HURT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

THE VEHICLE CHECK ENGINE LIGHT COMES AND STAYS ON ALL DAY. DEALERSHIP CHANGE SEVERAL SENSORS WITHIN THE ENGINE, BUT ENGINE LIGHT STILL REMAINS ON. PLEASE PROVIDE MORE DETAILS. TS

CONSUMER STATED PROBLEMS WITH THE BALL JOINTS. MANUFACTURE WAS CONTACTED AND STATED THAT THEY WILL PASS THE INFORMATION TO THE ENGENIEERS BUT HAS BEEN 8 DAYS AND HE HAS NOT HEARD ABOUT THEM. *TS THE RUBBER BOOTS FELL APART CAUSING DIRT AND WATER TO ENTER THE BALL JOINTS. CONSUMER IS AWARE OF OTHER COMPLAINTS ON THE INTERNET REGARDING THIS CONDITION. HOWEVER A MONTH HAS PASTED AND CONSUMER HAS YET TO HEAR FROM MANUFACTURE. *TT

MULTIPLE FAILURES INCLUDING: DEFECTIVE TIRES, ROTORS AND BRAKES CRYSTALLIZING, "CHECK ENGINE LIGHT" ILLUMINATING, CROSS BARS ON THE TRUNK, PAINT PEELING AND DEFECTIVE CRUISE CONTROL. *TS

WHILE DRIVING VEHICLE SUDDENLY HESITATED TO ACCELERATE, TRANSMISSION HAD GONE BAD, PER DEALERSHIP.*AK

THE DRIVER'S SEAT BELT DID NOT LATCH PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE BUCKLE NEEDED TO BE REPLACED. *JB *SCC *JB

WHILE PULLING OUT OF A PARKING LOT VEHICLE DIED. VEHICLE WOULD NOT GO INTO REVERSE OR DRIVE. *AK

WHILE DRIVING ON THE ROAD AT NORMAL SPEED, THE TRUCK WINCH CABLE THAT HOLDS SPARE TIRE UNDERNEATH THE VEHICLE, POPPED AND TIRE FELL ONTO THE ROAD. DEALER HAS BEEN CONTACTED. *AK

RECALL 03V281000. THE DRIVER SIDE SEAT BOLT BROKE . *AK THE SEAT LAID ALL THE WAY TO THE BACK SEAT WITH THE BOLT BROKE. *PH *JB

THE DRIVERS SIDE SEAT BELT DID NOT LATCH PROPERLY AND BECAME UNFASTENED WHILE DRIVING. *JB

CONSUMER COMPLAINED ABOUT A CRUISE CONTROL. PROBLEM. AFTER CRUISE CONTROL WAS ACTIVATED VEHICLE KEPT ACCELERATING, AND VEHICLE WOULD NOT STOP. DRIVER HAD TO PUT THE VEHICLE IN REVERSE TO GET THE VEHICLE TO STOP. CONSUMER HAD THE VEHICLE TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE THE MECHANIC DISENGAGED THE CRUISE CONTROL.*AK

PROBLEMS WITH 1996 FORD EXPLORER'S ENGINE AND TRANSMISSION. *MR *SC *JB