2002 Ford Explorer Complaint Log

I HAVE A 2002 FORD EXPLORER,WHICH I BOUGHT NEW,THE DEALER HAS PERFORMED ALL SCHEDULED MAINTENANCE, NOW HAVE 65,000 MILES AND IT NEEDS A NEW TRANSMISSION. I UNDERSTAND THIS TO BE A DEFECT WITH THEIR SEALED TRANSMISSION AND FORD WANTS $3800.00 TO REPLACE / REBUILD. I FEEL THIS IS NOT RIGHT AND NEED SOME HELP WITH THIS MATTER. THANK YOU VERY MUCH IN ADVANCE FOR ANY HELP. *TR

THE VEHICLE CAME WITH A PROBLEM TRANSMISSION, I HAD TO HAVE IS REPAIRED TWICE IN A 7 YEAR PERIOD. *TR

O/D LIGHT COMING ON. TRANSMISSION NOT SHIFTING OUT. THIS IS MY ONLY MEANS OF TRANSPORTATION. I HAVE 3 CHILDREN IN SCHOOL AND FOUND OUT THE TRANSMISSION NEED TO BE REBUILT. I CAN NOT AFFORD THIS. ANYTHING WILL HELP. PLEASE....... *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING LESS THAN 35 MPH, BOTH THE DRIVER'S AND PASSENGER SIDE WINDOW AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE BECAME ENGULFED WITH CHEMICALS AND MADE A VERY LOUD SOUND THAT SHOCKED THE DRIVER. THERE WERE NO INJURIES. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REQUESTED THAT THE COMPUTER BE REMOVED FROM THE VEHICLE. FORD COULD NOT OFFER A SOLUTION NOR GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 120,000.

TRANSMISSION FAILURE 5 TIMES. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT SPORADICALLY, THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKE WAS DEPRESSED. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 111,000. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER . WHILE CHANGING THE BRAKE PADS, HE NOTICED THAT THE REAR COIL SPRINGS FRACTURED. THE VEHICLE WAS TAKEN TO A FORD DEALER, AND THE AXLES BEARINGS,THE RACK AND PINION, AND THE REAR COIL SPRINGS WERE REPLACED AT AN EXPENSE OF $2140.56. THE FAILURE MILEAGE WAS 87000. THE CURRENT MILEAGE WAS 90000.

MY AIR BAG LIGHT GOES ON AND OFF ALOT. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD INDEPENDENTLY ENGAGE INTERMITTENTLY. THE CONTACT STATED THE FAILURE WOULD OCCUR DURING ANY TYPE OF WEATHER CONDITION. THE WIPERS ALSO FRACTURED FROM THE VEHICLE DUE TO FRICTION CAUSED BY THE DRY WINDSHIELD. THE DEALER HAS NOT BEEN CONTACTED AND THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 111,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SPARK PLUGS WERE BLOWING OUT OF THE ENGINE WHILE DRIVING VARIOUS SPEEDS. AS A RESULT, THE ENGINE SHUTS OFF AND THE VEHICLE LOSES COMPLETE POWER. ON TWO OCCASIONS, THE DEALER REPAIRED THE VEHICLE AT THE COST OF $2,000. THE DEALER HAS NOT EXPLAINED WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

I OWN A 2002 FORD EXPLORER WITH 65,000 MILES ON IT, HAVE NEVER TOWED ANYTHING OR USED IT FOR HAULING HEAVY LOADS. I TAKE MY SMALL CHILDREN BACK AND FORTH TO SCHOOL AND DRIVE 15 MILES ROUND TRIP TO WORK 3 DAYS A WEEK. BOTH REAR COIL SPRINGS ARE RUSTED AND BROKEN - PASSENGER SIDE BROKEN IN 3 SPOTS, DRIVER'S IN ONE SPOT. THIS HAS RUINED THE REAR STRUTS. CAR IS NOW DANGEROUS TO DRIVE. *TR

I BOUGHT A 2002 FORD EXPLORER WITH 19,000 MILES ON IT ALSO THINKING WHAT A GREAT DEAL I HAVE HAD THE TRUCK FOR 3 YEARS IT NOW HAS 76,000 MILES ON IT. THE CHECK ENGINE LIGHT HAS BEEN COMING ON AND THE O/D LIGHT WILL START BLINKING I TOW A BOAT SO I TOOK IT TO A TRANSMISSION SHOP THEY SAID IT WAS VERY COMMON FOR THIS TO HAPPEN WITH THE YEAR OF TRUCK THAT I HAVE. THEY SAID THE CAUSE WAS SERVO PISTON BORE WHAT EVER THAT MEANS THEY ALSO SAID THAT IF I DON'T REPAIR IT FOR $2,400.00 THAT THE LIGHTS WILL CONTINUE TO COME ON AND THE TRUCK WILL CONTINUE TO SLIP. THE OTHER WEIRD THING IS I'LL BE DRIVING AND I HEAR A DING YOU KNOW THE SOUND YOU HAVE WHEN YOU LEAVE YOUR KEYS IN THE TRUCK BUT I'M DRIVING MY TRUCK WHEN THIS HAPPENS AND THE DOOR LOCK WILL GO OFF LIKE I'M LOCKING THE DOORS. I REALLY LOVE MY TRUCK THE BODY IS IN EXCELLENT SHAPE I STILL OWE ON MY TRUCK SO BUYING SOMETHING NEW ISN'T AN OPTION. THE SAD THING IS I TOW A BOAT EVERY WEEKEND AND I'M WORRIED THAT SOMETHING MIGHT HAPPEN. *TR

APPROACHED STOP SIGN AT A SLOW RATE OF SPEED - BASICALLY COASTING 30 - 40 FEET FROM A DRIVEWAY, AS THE BRAKES WERE APPLIED, THE ENGINE STARTED TO REV UP, LIKEN TO THE CRUISE CONTROL ENGAGING, AND BRAKES COULD NOT RESTRAIN VEHICLE AND IT WAS BASICALLY PUSHED THROUGH THE STOP SIGN AND COLLIDED WITH AN ONCOMING VEHICLE, THERE WAS INSUFFICIENT TIME TO PUT THE VEHICLE IN NEUTRAL OR TURN OFF THE ENGINE, THIS WAS THE FIRST TIME THIS EVER HAPPENED, VEHICLE WAS IN GOOD CONDITION AND MECHANICALLY WELL MAINTAINED, THE WEATHER WAS CLEAR AND THE ROADS WERE DRY, THE VEHICLE WAS TAKEN TO A DEALERSHIP TO HAVE ON-BOARD COMPUTER READ - NO ERROR CODES WERE NOTED, AS A RESULT OF THE ACCIDENT - THE VEHICLE WAS TOTALED. *TR

THE COIL SPRING ON MY 2002 FORD EXPLORER SNAPPED OFF AT THE TOP AND NOW RESTS ATOP MY SWAY BAR. I HAVE READ OF SEVERAL COMPLAINTS OF THIS HAPPENING SINCE IT HAS HAPPENED TO ME. *TR

WE DROVE OUR 2002 FORD EXPLORER TO VISIT FAMILY 1 HOUR AWAY WITHOUT ANY PROBLEM. AFTER WE ARRIVED WE NEEDED TO MAKE A QUICK TRIP TO THE STORE AND THE CAR DIDN'T EVEN MAKE IT OFF THE BLOCK BEFORE THE OD LIGHT BLINKED AND THE CAR WOULDN'T SHIFT GEARS. IT WOULDN'T GET PASSED 20 OR 25 MPH. WE HAD TO LEAVE THE CAR THERE AND GET A RIDE ALL THE WAY HOME. THE NEAREST TRANSMISSION SHOP FIXED THE TRANSMISSION FOR ABOUT $1000 WITH A 6 MONTH WARRANTY. I HOPE IT LASTS AND THAT FORD WILL ACKNOWLEDGE THIS PROBLEM SOON. *TR

THE REAR PANEL BELOW THE REAR WINDOW OF MY 2002 FORD EXPLORER CRACKED. WHILE IN THE CAR WASH, TWO THIRDS OF THE REAR PANEL FELL OFF THE BACK OF THE VEHICLE. I HAVE FOUND OUT THAT THIS IS AN EXPENSIVE REPLACEMENT AND THAT FORD HAS BEEN MADE AWARE OF THE PROBLEM. MY CONCERN IS IF IT FELL OFF IN A CAR WASH WHAT WOULD HAPPEN IF IT FELL OFF WHILE I WAS DRIVING 55-65 MPH ON THE HIGHWAY? ALSO, I AM NOT THRILLED ABOUT THE IDEA OF HAVING TO SPEND $500 TO FIX A PIECE OF MY VEHICLE THAT SHOULD REMAIN INTACT. *TR

I RECENTLY HAD TO HAVE THE BEARINGS REPLACED DUE TO PROBLEMS THAT MANY HAVE EXPERIENCED WITH THE SAME MAKE, MODEL, AND RESPECTIVE YEARS. ONCE THE BEARINGS WERE REPLACED I NOTICED MORE ISSUES WITH THE "SLIPPING" TRANSMISSION THAT MANY MANY MANY MORE HAVE ALREADY LODGED COMPLAINTS AGAINST. WHAT IS BEING DONE? WHEN CAN WE EXPECT ANSWERS? *TR

FORD EXPLORER TRANSMISSIONS SLIPPING AND GOING OUT WILL GET U KILLED IF U PULL OUT IN TRAFFIC AND IT STARTS SLIPPING AND WANT GO SOMEONE MAY HIT U AND GET U KILLED. *TR

MY SUV WAS PARKED IN THE DRIVEWAY. I PUSHED THE REAR WINDOW RELEASE BUTTON TO OPEN THE REAR WINDOW AND IT EXPLODED. GLASS FRAGMENTS WERE FOUND UP TO 12 FEET IN ALL DIRECTIONS. THE NOISE IT MADE WAS LOUD, LIKE A SHOT GUN HAD GONE OFF. A PROFESSIONAL AUTO MECHANIC TOLD ME THAT MY REAR WINDOW REGULATOR MUST HAVE MALFUNCTIONED. CLEARLY THIS IS A DESIGN FLAW THAT FORD SHOULD RECTIFY AND FEAR FOR THE SAFETY OF ANYONE OWNING/USING THIS VEHICLE. I'M CURRENTLY SEARCHING FOR REPLACEMENT PARTS. *TR

I HAVE A 2002 FORD EXPLORER LIMITED THAT HAS HAD CONTINUOUS REAR AXLE LEAKING AND OPERATING ISSUES. I HAVE HAD THE BEARINGS REPLACED THREE TIMES, THE SHAFT AXLE SEAL REPLACED, THE KNUCKLE ASSEMBLY REPLACED AND THE SPINDLE REPLACED. I HAD THIS WORK DONE AT CORTESE AUTO GROUP IN HENRIETTA NY (585-475-1211) IN JUNE OF 2007 AND APRIL OF 2008. I JUST NOTICED DIFFERENTIAL FLUID LEAKING FROM THE REAR AXLE ASSEMBLY AREA ON MARCH 16, 2009 AND CALLED THE CORTESE GROUP TO SEE IF THEY WOULD HONOR THEIR PREVIOUS REPAIR. THEY ADVISED ME THAT I WAS BEYOND THE "ORIGINAL PROBLEM" 2007 REPAIR DATE AND THE COST WAS ON MY OWN. TO REPAIR THIS LEAKY AXLE SEAL WILL COST ME IN THE NEIGHBORHOOD OF $400 AND CONSIDERING THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE, I FEEL FORD MOTOR COMPANY OR CORTESE SHOULD FIX THIS PROBLEM WITH NO COST TO ME. I HAVE DONE SOME RESEARCH ONLINE AND IT APPEARS THIS PROBLEM IS VERY COMMON AMONG FORD EXPLORERS (HAD I KNOWN THAT AT THE TIME OF MY PURCHASE, I WOULD HAVE RECONSIDERED BUYING FROM FORD). IF THIS PROBLEM IS VERY COMMON AMONG FORD EXPLORERS AND IS A SAFETY ISSUE, WHY IS IT NOT CONSIDERED A RECALL AND REPAIRED BY THE MANUFACTURER OF THE VEHICLE? PLEASE ADVISE ME WHAT MY RIGHTS ARE AND IF ANYTHING CAN BE DONE ON BEHALF OF OTHER AFFECTED CONSUMERS. AFTER ALL, IN THIS TOUGH ECONOMY, WHO HAS $400 TO THROW AT A PROBLEM THAT WAS A KNOWN DEFICIENCY TO FORD AND ONE THAT SHOULD HAVE BEEN ADDRESSED BY THE COMPANY... *TR

OD BLINKING. WE HAVE THREE 2002 FORD EXPLORER WHICH ALL HAVE THE SAME PROBLEM AND WE HAVE REPLACED EVERYTHING IN THE TRANSMISSION WITH NEW. THIS IS BOLOGNA. SAME AS EVERYONE ELSE'S SHIFTING PROBLEMS! *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. HE TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE BEARINGS AND GEAR OF THE UNIVERSAL REAR DIFFERENTIAL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 77,000.

I WAS DRIVING HOME WHEN ALL OF A SUDDEN I HEARD A LOUD CLANG FROM THE REAR OF THE CAR. I FELT THE BACK OF THE CAR DROP. LUCKILY, I WAS ONLY ABOUT 100 YARDS FROM HOME SO I DROVE IT HOME. LOOKING UNDER THE CAR ONCE I GOT IT HOME IT WAS IMMEDIATELY NOTICEABLE THAT THE DRIVER SIDE REAR COIL SPRING HAD JUST SNAPPED. THIS CAR HAS NEVER BEEN USED FOR TOWING OR GOING OFF ROAD; IT IS STRICTLY A HIGHWAY VEHICLE. THIS IS AN UNACCEPTABLE PROBLEM, HAD I BEEN ON A HIGHWAY OR THE TURNPIKE IT COULD HAVE BLOWN OUT MY BACK TIRE CAUSING A WRECK. BOTH REAR COIL SPRINGS AND STRUTS WILL HAVE TO BE REPLACED NOW. *TR

BACK GLASS BREAKING UPON SHUTTING DOOR , DRVIERS DOOR

I HAVE AN ISSUE WITH MY TRANSMISSION IN MY 2002 FORD EXPLORER. THE CAR HAS 76,000 MILES AND THE O/D LIGHT FLASHES AND 2ND GEAR IS A MESS. IT STARTED OUT OF NO WHERE. I GOOGLED THE PROBLEM AND CAME ACROSS THIS WEBSITE: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/O_D_LIGHT_IS_BLINKING.SHTML IT IS A SHAME THAT OVER 100 PEOPLE HAVE COMPLAINED ABOUT THIS SAME ISSUE AND THAT'S JUST THE PEOPLE WHO FOUND THAT SITE. I AM A HARD WORKING SELF EMPLOYED MAN WHO TRY'S TO STAND BY AMERICAN MADE, BUT I AM ABSOLUTELY FURIOUS THAT FORD HAS LET THIS ISSUE GO. I HAVE OWNED THE VEHICLE FOR 2 YEARS AND THE TIRE ROD AND BARRING HAVE ALREADY WENT BAD. AS WELL AS THE TRANSFER CASE FOR THE 4X4 HAS WENT OUT AS WELL. BOTH OF THOSE ISSUES WHERE ALSO REPORTED BY OTHERS ON THE ABOVE WEBSITE. HOW IN THE WORLD CAN FORD ASK THE GOVERNMENT TO BAIL THEM OUT WHEN THE VERY PEOPLE WHO PURCHASED THEIR PRODUCT KEEP GETTING STUCK WITH THE BILL COMING AND GOING. I WILL TAKE THIS COMPLAINT TO MY STATE REPRESENTATIVE IN AN EFFORT TO HOLD FORD ACCOUNTABLE FOR THEIR ACTIONS BEFORE GETTING ONE TAX DOLLAR FROM HONEST HARD WORKING AMERICANS. *TR

WHEEL HUBS ESPECIALLY THE REAR - CONSTANTLY GOING BAD USUALLY 12 MONTHS OR LESS- REAR DIFFERENTIAL VENTED WITH HOSE OVER REAR TIRE. CAUSES WATER TO GET INTO GEARS - MAJOR PROBLEM. I KEEP CATCHING THE PROBLEM BUT ONLY BECAUSE I NOW LOOK FOR THEM BUT IT HAS BEEN CLOSE - RECENTLY I HAD TO HAVE IT TAKEN TO THE REPAIR SITE AS IT WAS TOO DANGEROUS TO DRIVE. *TR

I HAVE AN 02 EXPLORER WITH 70K MILES ON IT AND THE O/D LIGHT AND SERVICE ENGINE LIGHT ARE BOTH ON. I WAS TOLD THAT 2ND AND 5TH SHIFTS ARE GONE AND THAT I SHOULD REBUILD THE TRANSMISSION. I WAS READING DIFFERENT ARTICLES AND IT SEEMS LIKE THIS IS A BIG PROBLEM WITH THE EXPLORERS. FORD NEEDS TO RECALL THIS CAR! *TR

2002 EXPLORER STARTED OUT WITH ALOT OF ELECTRICAL PROBLEMS AND NOW DEPENDING ON HOW MUCH YOU PUSH IN THE GAS PEDAL THE TRANSMISSION STARTS SLIPPING. JUST LIKE ALOT OF OTHER COMPLAINTS. HAD SOME SIMILAR TROUBLE WITH IT ABOUT 2 YEARS AGO DEALER SAID HAD TO WAIT TILL IT GOT WORSE TO FIND EXACT PROBLEM. *TR

HAVE HAD SEVERAL INCIDENTS WITH MY FORD EXPLORER ATTEMPTING TO RUN OFF PARKWAY AT 65 MPH AFTER WHEEL BEARING FAILURE. HAVE HAD TO REPLACE WHEEL BEARINGS 6 TIMES FROM 100,000 TO 102,000 MILES.THIS PROBLEM IS EXTREMELY DANGEROUS DUE TO FAILURE OF CONTROL OF VEHICLE WITH NO PRIOR NOTICE OF ANY MECHANICAL PROBLEMS CONCERNING THE BEARINGS UNTIL COMPLETE FAILURE . EVEN THE REPLACEMENT PARTS AFTER INSTALLATION HAVE FAILED AFTER LESS THAN 1000 MILES. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP BETWEEN SECOND AND THIRD GEARS. WHILE SHIFTING GEARS, THE RPMS WOULD ACCELERATE VERY HIGH AND THE VEHICLE WOULD JERK AND PERFORM AS IF IT WERE IN THE NEUTRAL POSITION. A DIAGNOSTIC WAS PERFORMED AND INDICATED THAT THE SOLENOIDS WERE FAULTY. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 99,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE WAS LOWER TO THE GROUND THAN USUAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A FORD DEALER AND THEY BOTH VERIFIED THAT THE REAR COIL SPRINGS FAILED. THE FAILURE MILEAGE WAS 68,000.

SPARK PLUG BLEW OUT OF 2002 FORD EXPLORER LIMITED. I'VE HAD TWO FORD VEHICLES BLOW A SPARK PLUG THIS YEAR. *TR

2002 FORD EXPLORER(XLS)ONE BY ONE EACH WHEEL(BEARING) HUB HAD TO BE REPLACED!THE WHEELS ON MY TRUCK WERE ACTUALLY ABOUT TO FALL OFF IT WAS SCARY AND VERY DANGEROUS! IT STARTS OUT WITH A SQUEAKING SOUND LIKE THE BRAKES NEED TO BE REPLACED BUT NO IT WASN'T THE BRAKES WHICH REPAIRS AND PARTS TOGETHER RANGE FROM $60 TO $90 IT WAS THE WHEEL BEARING WHICH REPAIRS AND PARTS TOGETHER RANGE FROM $300 TO $400!I HAD TO GET EVERY WHEEL REPAIRED ONE BY ONE WITHIN 6 MONTHS SO YOU DO THE MATH.ALSO MY (OD)LIGHT FLICKERS AND MY TRANSMISSION SLIPS AND JUMPS IN TO GEAR!!! *TR

I WAS DRIVING HOME FROM A FRIENDS CAME TO A STOP SIGN. BEGAN TO ACCELERATE, I WAS GOING 25 MPH AND ALL OF A SUDDEN MY 2002 FORD EXPLORER SOUNDED LIKE MY 4 WHEELER. MY SPARK PLUG HAD SHOT OUT OF ITS THREADS AND BLEW THE COIL TO PIECES. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LAST 6 MONTHS. *TR

I AM THE OWNER OF A 2002 FORD EXPLORER WITH APPROXIMATELY 91000 MILES. I WAS DRIVING ON HIGHWAY WHEN O/D LIGHT BEGAN TO BLINK. RESEARCHED PROBLEM ON INTERNET AND SEEMS TO BE A BIG PROBLEM WITH THE TRANSMISSION IN 2002 FORD EXPLORERS AND I AM ONE OF MANY DEALING WITH THIS. TYPICAL SOLUTION IS TO HAVE THE TRANSMISSION REBUILT WHICH WILL COST ALOT OF MONEY. FORD REFUSES TO ACKNOWLEDGE THIS PROBLEM AS THERE OWN (CLEARLY POOR WORKMANSHIP IN BUILDING VEHICLE) AND REFUSES TO OFFER HELP. PRESENTLY, THERE IS NO RECALL FOR THESE TRANSMISSION PROBLEMS . HOW MANY PEOPLE HAVE TO SHELL OUT THERE HARD EARNED MONEY BEFORE THIS PROBLEM IS ADDRESSED. PLEASE HELP. *TR

TIMING CHAIN RATTLE ON A 2002 FORD EXPLORER. HAD THE FRONTS REPLACED ONCE UNDER WARRANTY AT ABOUT 25,000 MILES AND AGAIN AT 80,000 MILES AT MY EXPENSE. NOW THE REAR CHAIN IS MAKING NOISE, THIS IS AFTER HAVING THE REAR TENSIONER REPLACED LAST MONTH AT 94,000 MILES. THE REAR CASSETTE SEEMS AS IF IT IS READY TO GO. I DON'T KNOW HOW FORD CAN GET AWAY WITH PRODUCING SUCH A POOR PRODUCT. THERE A THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AND FORD WON'T DO A THING ABOUT IT. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATES INTERMITTENTLY. HE HAS TAKEN THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY HAVE REPLACED SEVERAL COMPONENTS; HOWEVER, THE FAILURE STILL PERSISTS. THE DEALERS WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND PROVIDE A REMEDY. THERE WERE NO RECALLS AVAILABLE. THE FAILURE MILEAGE WAS 89,000.

I HAVE A 2002 FORD EXPLORER LIMITED V-8, FOUR WHEEL DRIVE WITH 47,100 MILES. I STARTED TO NOTICE A CLATTERING SOUND COMING FROM UNDER THE TRUCK. I TOOK IT TO THE MECHANIC AND HE SAID IT WAS THE TORQUE CONVERTER. IT COST $1,200 TO FIX. HE TOLD ME HE SEES A LOT OF PROBLEMS WITH THIS AUTOMATIC TRANSMISSION. IT SEEMS TO ME THAT 47,000 MILES IS VERY PREMATURE FOR A PROBLEM LIKE THIS. I SEE THAT MANY OTHERS ON THE INTERNET HAVE HAD SIMILAR PROBLEMS WITH THIS VEHICLE. *TR

SAME PROBLEM EVERYONE ELSE HAS. I HAVE A 2002 EXPLORER TRANS WENT HAD TO GET IT REBUILT. ONLY HAD THIS EXPLORER 11 MONTHS. *TR

2002 FORD EXPLORER FAULTY TRANSMISSION. *TR

I HAVE A 2002 FORD EXPLORER. IT APPEARS THEY ARE SELLING CARS WITH A DEFECT GEAR SHIFT. YESTERDAY AS I SHIFTED FROM REVERSE TO DRIVE THE GEAR SHIFT BROKE OFF. IT SIMPLE CAME OFF. I'VE NEVER HEARD OF SUCH A PROBLEM. APPARENTLY THIS IS A SYSTEMIC PROBLEM AND FORD HAS NOT ISSUED A RECALL. OTHER EXPLORER OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND REPORTED IT ON INTERNET AUTO COMPLAINT BLOGS. ACCORDING TO THE TOW TRUCK DRIVER HE HAS PICKED UP 6 OR 7 EXPLORERS IN THE SAN ANTONIO AREA WITH THE SAME PROBLEM IN RECENT MONTHS. BASED ON INTERNET REPORTS I HAVE TO SPEND A $1000 I REALLY CAN SPARE AT THIS TIME TO FIX FORD'S PROBLEM. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN BOUNCING ABNORMALLY. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER COIL SPRING WAS FRACTURED. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AND NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 91,000.

MY WIFE OPENED THE REAR HATCH TO GET GROCERIES OUT. IT STARTED FALLING ON HER. HER FRIEND REACHED TO LIFT IT UP AND IT EXPLODED ON MY WIFE WHEN SHE TRIED TO LIFT IT OFF MY WIFE. I AM DEBBIE'S HUSBAND. WE BOUGHT THE CAR IN 2004. THEY RECALLED IT IN 2006 TO PUT THE NEW HINGES ON, THAT WERE SUPPOSED TO BE FORD'S RECALL FIX FOR THE PROBLEM. IT DID NOT RESOLVE THE PROBLEM. IT APPEARS THAT PEOPLE ARE STILL HAVING THE ISSUE AFTER THEIR SO CALLED FIX. ITS TIME FOR FORD TO REALLY FIX THE PROBLEM OR PAY CONSUMERS FOR THEIR LOSS THROUGH A CLASS ACTION SUIT. I TRIED TO TELL MY WIFE TO STICK WITH GM SUV'S. THE FORD HAS BEEN A BIG DISAPPOINTMENT IN MANY AREAS. IT NEVER GOT THE MILEAGE WE WERE TOLD IT WOULD GET. WE GET 16 TO 17 ON THE HIGHWAY. WE WERE TOLD WE COULD GET 24. THE CHEVY VORTECH DOES GET THE 24 MPG AND OUR SAFARI VAN DOES IT DAILY. *TR

GEAR SHIFT BROKE OFF THE STEERING COLUMN OF MY 2002 FORD EXPLORER. TRUCK WAS RENDERED INOPERABLE, BUT COULD HAVE THE POTENTIAL OF BEING STUCK IN GEAR IF THE SHIFT BREAKS OFF AT ANYTHING OTHER THAN PARK OR NEUTRAL. *TR

I OPEN UP MY BACK HATCH TO GET MY BAGS OUT AND AS I WAS GETTING MY BAGS OUT OF THE BACK THE WINDOW EXPLODED ALL OVER ME.. CLASS GOT IN MY NECK AND ON MY BACK THANK GOD I HAD A HAT ON OR MY FACE WOULD OF GOT ALL CUT UP.. SOMETHING NEEDS TO BE DONE THIS HAS HAPPEN TO MANY PEOPLE. THERE IS NOT REASON FOR THIS, SOMEONE IS GOING TO GET HURT VERY BAD.. WHAT HAS TO HAPPEN SOMEONE LOSE A EYE BEFORE SOMETHING IS DONE.. I AM NOT WAITING I AM GETTING A LAWYER. *TR

36,006 MILES REAR AXLE SEALS STARTED LEAKING, HAD NEW SET PUT ON. NOT EVEN 10,000 MILES & THAT SET STARTED LEAKING. HAD THIRD SET PUT ON. 61,500 MILES & LEAKING AGAIN! MECHANIC SAYS I HAVE A BROKEN REAR COIL SPRING. COULD THE SPRINGS HAVE BEEN FAULTY ALL LONG CAUSING THE REAR AXLE SEALS TO LEAK? *TR

BROKEN REAR COIL SPRINGS ON 2002 FORD EXPLORER XLT, 85000 MILES. ALSO NEED FRONT AND REAR WHEEL BEARINGS, SEAT BELT TENSIONER, EMERGENCY BRAKE REPAIR. *TR

I WAS HEARING A LOUD SOUND FROM THE REAR-END, THOUGHT IT WAS THE TIRES SO I REPLACED THEM. BROUGHT THE VEHICLE IN BECAUSE I BELIEVE THE BEARINGS WERE GOING, WHICH THEY WERE, AT WHICH TIME THEY STATED THE REAR SPRING WAS SNAPPED. THE CAR IS IN THE SHOP NOW GETTING REPAIRED AND I AM UNSURE HOW THIS HAPPENED BECAUSE I NEVER FELT ANYTHING THAT SEEMED LIKE A SPRING SNAPPING. I WAS ALSO INFORMED BY THE MECHANIC THAT IT IS A COMMON PROBLEM IN FORDS AND MERCURYS..... *TR

I HAVE A 2002 FORD EXPLORER V6 AND THE O/D LIGHT HAS BEEN FLASHING PERIODICALLY FOR THE PAST YEAR. THE 'CHECK ENGINE' LIGHT ALSO COMES ON AT VARIOUS TIMES. RECENTLY, THE TRANSMISSION SHIFTS 'ROUGH' AND AT ABNORMAL TIMES. *TR

I TOOK MY 2002 FORD EXPLORER IN FOR NEW TIRES(82K MILES) AND THE MECHANIC TOLD ME ONE OF MY REAR COIL SPRINGS WAS BROKEN IN 3 PLACES. I HADN'T NOTICED ANY "KNOCKING" OR NOISES AS I DROVE MY TRUCK, AND I DON'T USE IT OFF-ROAD OR TAKE IT ANYWHERE WHERE THERE'S GREAT STRESS PUT ON THE SUSPENSION SYSTEM. TO MY KNOWLEDGE THE STRUTS WEREN'T DAMAGED DUE TO THE SPRING FAILING, BUT I DIDN'T HAVE ANOTHER $300 TO REPLACE BOTH REAR SPRINGS AFTER GETTING NEW TIRES. I'VE NOTICED THAT AN ALARMING NUMBER OF PEOPLE ARE SEEING THIS PROBLEM WITH THEIR '02 EXPLORERS. FORD SHOULD BE DOING SOMETHING ABOUT THIS. *TR