2003 Ford Explorer Complaint Log

I OWNED A 2003 FORD EXPLORER. I WAS GETTING READY TO GO ON A TRIP WHEN I NOTICED THAT A VERTICAL CRACK HAD FORMED IN THE MIDDLE UPPER LIFTGATE PANEL BELOW THE WINDOW. I HAVE NO IDEA WHAT CAUSE. HOWEVER, IT APPEARS TO THE SAME DEFECT THAT OTHERS ARE DESCRIBING IN THIS SAME MODEL. AT THE TIME IT WAS ABOUT 90,000 MILES ON THE ODOMETER. FORD NEEDS TO MAKE A RECALL ON THIS ISSUE. *TR

2003 FORD EXPLORER CRACKED REAR HATCH WITHOUT IMPACT. WEATHER CONDITIONS WERE COLDER THAN NORMAL. THERE ARE TWO VERTICAL 1/4" CRACKS THAT APPEARED SUDDENLY BELOW THE REAR HATCH LIFT GATE WINDOW. WE HAD NOT USED THE BACK LIFT DOOR OR THE LIFT GATE WINDOW IN SEVERAL DAYS. *TR

THE TRANSFER CASE FAILED ON OUR 2003 FORD EXPLORER. THIS IS A KNOWN PROBLEM AT FORD AND DUE TO A DESIGN FLAW WITH THE EXPLORER. IT COST $2,000 TO FIX. OUR MECHANIC REFERRED US TO A TRANSMISSION/TRANSFER CASE SPECIALIST WHO HAD SEEN MULTIPLE EXPLORERS WITH THIS PROBLEM. FORD SHOULD ISSUE A RECALL FOR THIS KNOWN DEFECT. THE CONSEQUENCES OF A FAILURE IN THE TRANSFER CASE CAN BE A COMPLETE SHREDDING OF THE GEARS AND SUDDEN LOSS OF POWER, WHICH COULD BE EXTREMELY DANGEROUS. *TR

AFTER ONLY 24,000 MILES, OUR 2003 FORD EXPLORER HAS EXPERIENCED TWO PROBLEMS WITH FIBERGLASS & ALUMINUM BODY PARTS. BELOW THE REAR WINDOW A CRACK DEVELOPED IN THE FIBERGLASS AFTER CLOSING THE WINDOW DURING COLD WEATHER. AFTER TALKING TO OTHER OWNERS OF THE SAME MODEL, I BECAME AWARE OF THE FACT THAT BODY SHOP OWNERS ARE INFORMING THEM THAT THIS IS A COMMON DEFECT IN THAT MODEL. SINCE THIS IS A COMMON PROBLEM, A RECALL SHOULD BE ISSUED AND THE OWNER SHOULD HAVE THEIR VEHICLES REPAIRED BY FORD. MY DEALER HAS SAID FORD HAS NOT ISSUED ANY RECALL ON THIS ISSUE. WHY HAS THIS NOT HAPPENED? IN ADDITION, THE ALUMINUM HOOD IS NOW SHOWING BUBBLING UNDER THE PAINT, AND THE PAINT IS BEGINNING TO PEEL OFF THE HOOD. IT IS APPARENT FORD HAS EITHER HAD SOME DEFECTIVE PAINT DELIVERED TO THEIR PLANTS, OR THEIR IS AN ENGINEERING DEFECT ALONG WITH A MANUFACTURING DEFECT THAT HAS CAUSED THESE PROBLEMS. THIS IS FORD'S RESPONSIBILITY, NOT THE OWNER, AND SHOULD BE COVERED UNDER WARRANTY OR RECALL REGARDLESS OF THE PROBLEM SOURCE. AFTER REVIEW BY FORD'S ZONE MANAGER HE CONCLUDED FORD HAD NO RESPONSIBILITY FOR THIS PROBLEM. PLEASE REFER TO THE FOLLOWING WEB SITES FOR OTHERS WHO HAVE HAD THESE PROBLEMS WITH FORD DENYING ITS ULTIMATE RESPONSIBILITY FOR THEIR MISTAKES: HTTP://WWW.AUTOMOTIVEFORUMS.COM/VBULLETIN/SHOWTHREAD.PHP?T=489142&PAGE=2 HTTP://WWW.AUTOMOTIVEFORUMS.COM/VBULLETIN/T489142.HTML HTTP://WWW.LEMONLAWCLAIMS.COM/FORD_EXPLORER_CRACKED_PAINT.HTM HTTP://CBS5.COM/CONSUMER/FORD.PEELING.PAINT.2.755918.HTML HOW CAN FORD ISSUE 'SERVICE BULLETINS' ON THESE ISSUES, BUT FAIL TO CORRECT THE PROBLEMS? IT IS THEREFORE QUITE OBVIOUS THAT FORD IS AWARE OF THESE PROBLEMS, BUT FAILING TO ADDRESS THEM SATISFACTORILY. THEY THEN LEAVE THE DEALER WITH THE PROBLEM OF INFORMING THE CUSTOMER OF THEIR DECISION AND TAKING ALL THE 'HEAT' FOR FORD MOTOR COMPANY. *TR

CRACKED HATCH ON 2003 FORD EXPLORER. WORRIED THAT PANEL WILL FALL OFF. FORD DOES NOT WANT TO TAKE CARE OF THIS PROBLEM THAT IS OBVIOUSLY A DEFECT. HAVE READ THAT MANY OTHER PEOPLE AROUND COUNTRY HAVE SAME PROBLEM NO MATTER WHAT CLIMATE IS. FEEL THAT IT IS A SAFETY HAZARD WITH THE POSSIBILITY OF PANEL FALLING OFF WHILE DRIVING AND CREATING AN ADVERSE INCIDENT WHICH COULD CAUSE INJURY. *TR

I JUST RECENTLY TOOK MY 2003 FORD EXPLORER XLT 4.0L V6 TO MY LOCAL DEALER BECAUSE OF A COLD DRAFT COMING FROM THE GLOVE BOX AND OR FLOOR PANEL ON THE PASSENGER SIDE. UPON NOT EVEN GOING INTO FURTHER EXPLANATION ABOUT MY PROBLEM THEY KNEW EXACTLY WHAT THE PROBLEM WAS; STATING IT IS THE "BLEND DOOR." THEY SAID "THE PINS FROM THE DOOR BREAK OFF AND CAUSES THE DOOR TO FALL MAKING IT NOT FUNCTION PROPERLY CREATING A COLD DRAFT AND THE HEATER OR AIR CONDITIONING NOT TO WORK PROPERLY; IS A "COMMON PROBLEM".' WHEN I CALLED DOWN THERE TWO DAYS LATER, TO GET MY QUOTE ON FIXING IT, THE MANAGER IN PARTS SAID 'THE PART WAS $50.00 AND WAS GOING TO REQUIRE 4 HOURS OF LABOR BECAUSE OF HAVING TO TAKE THE WHOLE DASH OFF TO GET TO IT; I WAS LOOKING AT ROUGHLY $330.00 WITH PARTS, LABOR, AND TAX.' I PERSONALLY FEEL THIS IS A 'MANUFACTURES DEFECT' AND WHY SHOULD THE CONSUMER HAVE TO PAY FOR A 'MANUFACTURES DEFECT?' ALSO, IF THIS IS SUCH A 'COMMON PROBLEM' WHY IS THERE NOT A RECALL FOR IT BEING FAULTY; OTHER THAN BECAUSE IT'S NOT A SAFETY HAZARD. I APPRECIATE ANY TIME YOU PUT INTO MY QUESTION AND DILEMMA. I WILL BE LOOKING FORWARD TO AN EXPLANATION AS TO WHY IT ISN'T A RECALL. *CN

WHEN I GOT TO MY CAR THIS MORNING, THE MIDDLE OF THE BACK REAR PANEL OF MY '03 FORD EXPLORER EDDIE BAUER SERIES HAD CRACKED FROM BETWEEN THE WINDOW TO THE LATCH - RIGHT UNDER THE FORD EMBLEM. THERE WAS NO ACCIDENT - NOTHING THAT COULD HAVE CAUSED THIS DAMAGE. LUCKILY THERE ARE ONLY 51K MILES ON THE TRUCK, AND THE DEALER IS WILLING TO FIX WITH A $75 DEDUCTIBLE. *TR

CRACK IN LIFTGATE OF 2003 FORD EXPLORER; NOTE: 2ND TIME IT HAS CRACKED, AFTER REPLACEMENT ONCE...NOW ABOUT 25,000 MILES LATER, SAME PROBLEM WITH NEW LIFTGATE. CRACK JUST "APPEARS". *TR

NOTICED THE OTHER DAY THE BRAKE LIGHT WERE STUCK "ON" AFTER EXITING THE VEHICLE AND ONLY AFTER TAPPING THEM A FEW TIMES DID THEY TURN OFF. THE ONLY PLACE TO GET A REPLACEMENT BRAKE ON / OFF SWITCH IS VIA THE DEALER FOR APPROX $95.00, INSTALLATION EXTRA. HE TOLD ME HE SELLS ALOT OF THESE FOR EXPLORERS, MAYBE IT NEEDS TO GO ON THE "RECALL LIST". IT POTENTIALLY WILL CAUSE AN ACCIDENT IF THEY WERE TO STAY ON AND THEN HAVE A NEED TO STOP QUICKLY THE PERSON BEHIND YOU WOULD NOT SEE BRAKE LIGHTS COME ON AND REAREND YOUR VEHICLE. *TR

HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2003/BODY_PAINT/CRACKED_PANEL_BELOW_THE_REAR_WINDOW.SHTML THE LINK ABOVE IS BASICALLY WHAT I EXPERIENCE - A CRACK IN MY BACK BODY PANEL - NO WRECK - NOTHING TO CAUSE IT - JUST SITTING THERE! FORD WILL NOT REPLACE - THEY CLAIM IT IS OUT OF WARRANTY - AS IF A BODY PANEL SHOULD CRACK BY ITSELF! *TR

CRACK DEVELOPED WITHOUT APPARENT CAUSE IN PLASTIC PANEL BELOW THE REAR WINDOW. I'VE NOTICED THIS IN MANY OTHER EXPLORERS OF SIMILAR YEARS. *TR

HATCHBACK ON 2003 FORD EXPLORER CRACKED, AND NEEDED REPLACEMENT, THE TOTAL COST WAS $290.00. *TR

LARGE CRACK APPEARED ON HATCH DOOR BELOW WINDOW. MANY COMPLAINTS ON INTERNET WITH SAME PROBLEM. *JS

SAT. JAN. 19, 2008; APPROX. 99,780 MILES - ENGINE STALLED WHILE WE WERE TURNING OFF THE HIGHWAY TO A SIDE STREET. WE HAD JUST DRIVEN APPROX. 20 MILES, SO THE ENGINE WAS WARM. THE STEERING WHEEL LOCKED UP WHEN THE ENGINE TURNED OFF, WHICH CAUSED US TO GO INTO THE ONCOMING TRAFFIC LANE. FORTUNATELY NO ONE WAS COMING TOWARDS US SO WE COULD STOP, PUT IT IN PARK, AND RESTART THE ENGINE. THIS IS ABOUT THE FIFTH OR SIXTH TIME IT HAPPENED. *TR

BRAND NEW 2003 FORD EXPLORER. REPLACED ENGINE AT 115 K MILES AND NOW THE TRANS IS GOING; SPECIFICALLY, THE O/D LIGHT KEEPS FLASHING AND IT SHIFTS BADLY. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THE SAME THING ONLINE, WHILE FORD IGNORES THIS FAULTY TRANS. *TR

REAR GLASS APPLIQUE UNDER REAR HATCH HAS CRACKED TWICE, FIRST TIME UNDER WARRANTY, SECOND TIME IT IS NOT COVERED. *TR

BODY PANEL BELOW REAR GLASS ON LIFT GATE IS CRACKED FROM TOP TO BOTTOM. I NOTICED THIS ON MANY EXPLORERS OF THE SAME APPROX. AGE WHILE SHOPPING FOR THIS VEHICLE. *TR

WHILE DRIVING DOWN THE STREET, I HEARD A LOUD NOISE THAT STARTLED ME. IT WAS DARK AND I DID NOT KNOW WHAT THE NOISE WAS. I EXAMINED THE CAR AND A VERTICAL CRACK HAD APPEARED IN THE BACK LIFT DOOR PANEL THAT IS JUST BELOW THE BACK LIFT WINDOW. SINCE THIS INCIDENT I HAVE NOTICED OTHER 2003 FORD EXPLORES IN SEVERAL DIFFERENT STATES WITH THE SAME FLAW. THE FLAW OCCURS ON EITHER SIDE OF THE FORD EMBLEM OR RIGHT THROUGH THE MIDDLE OF IT. THE FLAW SEEMS TO OCCUR IN OTHER MERCURY MODELS AS WELL, WITH THE SAME ENGINEERING DESIGN. I BELIEVE THIS CRACK IS DUE TO STRESS AND AN ENGINEERING FLAW. I REPORTED IT TO FORD SEVERAL MONTHS AGO AS I CONTINUE TO SEE MORE AND MORE VEHICLES WITH THIS DEFECT. *TR

I AM ATTEMPTING TO RECTIFY A WELL KNOW PROBLEM ON MY 2003 FORD EXPLORER REGARDING THE HEATER BLEND DOOR FOR THE FRONT HEATING UNIT. IN THIS PARTICULAR INSTANCE I HAVE NO HEAT HERE IN MICHIGAN OF ALL PLACES. DOES FORD HAVE A RECALL FOR THIS PROBLEM? I HAVE SPOKEN TO SEVERAL FORD PEOPLE AND THEY SAY THIS IS A VERY COMMON PROBLEM. IF THE AIR BLEND DOOR BREAKS AND THE SYSTEM IS LOCKED IN THE A/C MODE, DEFOGGING/DEFROSTING THE WINDSHIELD WILL BE A CHALLENGE. EVER TRIED TO MELT ICE WITH AN AIR CONDITIONER? WE HAVE A RESPONSIBILITY TO REPORT SAFETY ISSUES. WHEN THE DEALER CALLED BACK , THE FIRST QUESTION WAS THE VEHICLE?S MILEAGE. WHEN I REPORTED 79K MILES THEY SAID SORRY, THE CUT-OFF FOR ASSISTANCE WAS 75K MILES. I ARGUED THAT THE PROBLEM WAS LOGGED AT 40K MILES WITH NUMEROUS FOLLOW-UP CALLS. THEY REFUSED. I CALLED THE 1-800 ASSISTANCE NUMBER AGAIN AND GOT A REAL BONEHEAD. SHE CONFIRMED THAT 75K MILES WAS THE CUT-OFF. I ASKED TO SPEAK TO THE GENTLEMAN TO WHOM I HAD PREVIOUSLY REGISTERED MY COMPLAINT, GIVING HER HIS IDENTIFICATION NUMBER. SHE REFUSED. I HUNG UP AND DIALED THE 1-800 NUMBER AGAIN. THIS TIME I GOT A KIND LADY WHO TOLD ME THAT THE FIELD ENGINEER HAD THE AUTHORITY TO OFFER COMPENSATION. I CONTACTED THE DEALERSHIP TO SCHEDULE AN APPOINTMENT AND THEN LEARNED THAT THE FIELD ENGINEER HAD BACKED OUT OF THE DEAL AND I WAS ABOUT TO FORK OVER $700 FOR REPLACEMENT. HOW IN THE WORLD DOES THE CUSTOMER GET HOSED FOR THIS AMOUNT OF MONEY. I BOUGHT THE TRUCK, KEPT IT INSURED, DID MY MAINTENANCE AND DUE TO A FACTORY DEFECT, I STILL HAVE TO PAY? UNLESS THE VEHICLE IS IN A CRASH OR FIRE, AN AIR PLENUM SHOULD LAST LONGER THAN THE BODY OF THE VEHICLE. THE ON-GOING SAGA CONTINUES, AS THIS BECOMES A SAFETY ISSUE, NOW I CAN'T SEE OUT OF MY WINDOW DUE TO SNOW AND ICE. *TR

JUST HAD TRANSMISSION SERVICED LAST WEEK. NOW O/D LIGHT IS FLASHING AND CHECK TRANSMISSION LIGHT IS COMING ON. SEE BY INTERNET THIS IS A WELL KNOWN PROBLEMS WITH THE FORDS. *TR

BEARINGS IN FORD EXPLORER ALMOST SEIZED.... THIS COULD CAUSE A MAJOR PROBLEM IF THEY HAD NOT BEEN REPLACED. 3 OUT OF FOUR AT ONE TIME? *TR

BRAKE PADS COMPLETELY DISINTEGRATED WHEN INSPECTING PADS, FRONT EDGE OF ROTORS HAVE COMPLETELY RUSTED. PADS WERE IN GOOD SHAPE THICKNESS WISE IN SOME AREAS AND ROTTED IN OTHER AREAS. PADS AND ROTORS WERE REPLACED NOW 5 MONTHS LATER IT'S STARTING AGAIN. PARKING BRAKE PADS DELAMINATED AGAIN. ABS LIGHT CAME ON DURING TRIP FOR NO REASON? *TR

TYPICAL FORD EXPLORER TRANMISSION PROBLEM HAVING TO DO WITH THE TORQUE CONVERTER. OD LIGHT FLASHING. NOTHING DONE TO ENVOKE THIS PROBLEM AND NO EVENTS LEADING UP TO THE FAILURE. JUST DRIVING ON THE HIGHWAY. *CN

ABOUT 8 - 10 MONTHS AGO WE STARTED HAVING TROUBLE WITH THE SPEED CONTROL SHUTTING OFF. WE ALSO NOTICED THAT THE BRAKE LIGHTS WERE ON SOMETIMES WHEN THE VEHICLE WAS PARKED. FINALLY, DEC 31ST, WE DISCOVERED THAT THE BATTERY HAD BEEN FULLY DISCHARGED OVERNIGHT BECAUSE THE BRAKE LIGHTS HAD COME ON. THE PART RESPONSIBLE WAS THE BRAKE LIGHT SWITCH, WHICH COST $118.00 PARTS AND LABOR. THE EXACT SAME PROBLEM RESULTED IN RECALL NHTSA 04V106000 ON THE 2003 FORD TAURUS. OUR VEHICLE IS A 2003 FORD EXPLORER.*CN

BRAKE ROTORS CORRODED TO THE POINT THAT THE FRONT SURFACE WAS FLAKING OFF. *TR

THE HINGES ON MY 2003 FORD EXPLORER BROKE WHILE OPENING THE LIFT GATE. I WANT TO THE DEALER TO HAVE FIXED. THEY CHARGED ME $323.55 TO REPLACE THE HINGES & STRUTS. LATER I FOUND OT THAT THERE WAS A RECALL FOR THIS EXACT ISSUE. I CONTACTED FORD AND THEY TOLD ME THAT EVEN THOUGH MY VEHICLE WAS BUILT DURING THE DATES LISTED IN THE RECALL IT WAS NOT BUILT AT A SPECIFIC PLANT. OF THE 955,000 VEHICLES COVERED UNDER THIS RECALL MY CAR (WHICH ACTUALLY HAD THE PROBLEM) WAS NOT COVERED. BELOW IS A COPY OF THE RECALL FROM YOUR OFFICE. I AM CERTAIN THAT I AM NOT THE ONLY OWNER FACING THIS ISSUE. FORD MOTORS NEEDS TO ACCEPT RESPONSIBILITY FOR DEFECTIVE PRODUCTS. I WOULD LIKE TO GO ON RECORD WITH THIS COMPLAINT STATING THAT THE RECALL BELOW BE AMENDED TO INCLUDE ALL 2003 FORD EXPLORERS REGARDLESS OF PLANT THAT BUILT IT. THE HINGES ARE BAD. FORD / EXPLORER 2002-2003 FORD / MOUNTAINEER 2002-2003 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : SEP 09, 2004 NHTSA CAMPAIGN ID NUMBER : 04V442000 PE04045 NHTSA ACTION NUMBER: PE04045 COMPONENT: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS POTENTIAL NUMBER OF UNITS AFFECTED : 955732 SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK. CONSEQUENCE: IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR. *TR

2003 FORD EXPLORER- THE TRIM PIECE BELOW THE REAR WINDOW CRACKED VERTICALLY FOR NO REASON. THE VEHICLE WAS NOT HIT, BUMPED, OR SLAMMED. THE CRACK SIMPLY APPEARED. THE DEALERSHIP STATED THAT THE CAR WAS NOT UNDER WARRANTY AND THAT THE EXTENDED WARRANTY DOES NOT COVER THE DAMAGE. IT IS MY UNDERSTANDING THAT THIS IS NOT AN ISOLATED INCIDENT.*CN

WENT OUT TO LOAD SOME THINGS IN THE BACK OF MY EXPLORER AND NOTICED A CRACK IN THE REAR LIFTGATE UNDER THE GLASS. IT GOES FROM THE GLASS TO JUST ABOVE THE LICENSE PLATE. *TR

I HAVE A SET OF WILD COUNTRY XTX TIRES THAT HAS SOME SORT OF MANUFACTURE DEFAULT. THEY ARE CHOPPING SOMETHING TERRIBLE. I HAVE ONLY HAD THE TRUCK FOR 6 MONTHS AND I WENT INTO HAVE THEM ROTATED AND THEY WOULDN'T ROTATE THEM BECAUSE OF THE WAY THE TIRES LOOK. THE TIRE SIZE THAT I HAVE IS LT 235/70 R16 ..I DON'T KNOW IF U NEED ANYMORE INFO ON THEM. BUT THEY LOOK LIKE THEY COULD BE GETTING VERY DANGEROUS TO DRIVE ON. AND WOULD LIKE TO KNOW WHAT ELSE I COULD DO BOUT THIS PROBLEM . THEY DIDN'T LOOK THIS WAY WHEN I BOUGHT THE SUV. OTHERWISE I WOULD HAVE HAD THE CAR COMPANY PUT NEW TIRES ON THE SUV WHEN I BOUGHT IT. I TRIED LOOKING UP THE COMPANY WHO MADE THE WILD COUNTRY TIRES BUT DIDN'T HAVE ANY LUCK. SO I THOUGHT I WOULD LET U KNOW BOUT IT. *TR

I WAS DRIVING ON THE 118 FWY WEST,EXITED OFF THE BALBOA EXIT, WHICH HAS AN INCLINE, I STARTED APPLYING MY BRAKES TO REDUCE MY SPEED SO I COULD TURN LEFT. WHEN ATTEMPTING TO MAKE A LEFT TURN, MY STEERING WHEEL LOCKED, IT FELT LIKE NO GAS WAS GOING TO MY ENGINE,THEREFORE I HAD TO REALLY TRY TO FORCE MY VEHICLE TO GO LEFT. I WAS ABLE TO GET THE WHEEL ROTATE ABOUT AN INCH-THE VEHICLE COASTED TO THE RIGHT (WE AVOIDED GOING OVER THE OVERPASS). I SHUT THE CAR ENGINE OFF, WAITED A COUPLE OF MINUTES ,TURNED THE IGNITION ON AND THE CAR STARTED UP AGAIN. NEEDLESS TO SAY, I'M SCARED TO DEATH TO DRIVE MY CAR. I KEEP IT MAINTAINED, I HAVE RELATIVELY NEW TIRES ON IT AND IT HAS APPROXIMATELY 57,400+ MILES ON IT. *TR

BACK HATCH SPLIT ON 2003 FORD EXPLORER. *TR

2003 FORD EXPLORER XLT VERTICAL CRACK IN FIBERGLASS TAILGATE PANEL JUST BELOW REAR WINDOW GLASS (NO IMPACT TO TAILGATE OCCURRED - CALLED DEALERSHIP AND THEY NOTED THIS IS A COMMON PROBLEM). *TR

2003 FORD EXPLORER TRANSMISSION FAILURE AT 62,000 MILES. *TR

ON THE WAY HOME FROM WORK YESTERDAY I NOTICED AN UNUSUAL VIBRATION FROM THE FRONT DRIVER'S SIDE WHEEL OF MY EXPLORER ? ALMOST FELT LIKE A FLAT SPOT ON THE TIRE. ALSO HEARD SOME SQUEAKING /SQUEALING WHICH WAS MUCH WORSE IN TURNS. WHEN I GOT HOME I CHECKED AND FOUND: - ONE WHEEL STUD AND NUT COMPLETELY MISSING - ONE WHEEL STUD LOOSE/BROKEN (TRIED TO TIGHTEN NUT BUT IT KEPT SPINNING FREELY) - ONE LOOSE LUG NUT. THE REMAINING TWO LUG NUTS WERE TIGHT. BY TIGHTENING THE ONE LOOSE NUT IT ALLOWED ME TO DRIVE ON CAR WITHOUT THE VIBRATION ? AT THAT POINT HAD ONLY THREE FUNCTIONAL LUG NUTS. TOOK IT TO THE DEALER TODAY AND THEY CLAIM CORROSION CAUSED THE FAILURE, BUT ONLY ON THAT WHEEL. REPLACEMENT OF THE ENTIRE HUB WAS REQUIRED AS YOU CANNOT REPLACE INDIVIDUAL STUDS. IT WOULD HAVE COST $400, BUT BECAUSE OF MY EXTENDED WARRANTY IT ONLY COST ME THE $50 DEDUCTIBLE. MY FEELING IS I SHOULD NOT HAVE EVEN HAD TO PAY FOR THAT, THIS APPEARS TO ME TO BE A DEFECT OR DESIGN FAILURE. FOUND MANY SIMILAR COMPLAINTS & REPORTS ON MYCARSTATS.COM. *TR

RIGHT FRONT WHEEL BEARING. THERE IS ONLY 68,000 MILES ON MY 2003 FORD EXPLORER AND THE WHEEL BEARING HAS TO BE REPLACED. AFTER DOING SOME INVESTIGATION, I FOUND THAT THERE ARE SEVERAL THOUSAND COMPLAINTS ABOUT BAD WHEEL BEARINGS FOR THE EXPLORER. SHOULDN'T THIS BE A RECALLED SINCE IT IS A SAFETY HAZARD???? *TR

MY 2003 EXPLORER SUDDENLY DEVELOPED A CRACK ON THE BACK PANEL BENEATH THE REAR WINDOW. I AM CONCERNED THAT IF IT PROGRESSES THE GLASS WILL HAVE NO SUPPORT AND BREAK. I SPOKE WITH FORD AFTER LEARNING THAT THIS IS A COMMON PROBLEM WITH THESE SUV'S AND WAS TOLD IF I HAD NO WARRANTY THEY WOULD NOT COVER THE COST. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FRACTURE IN THE TRIM THAT HELD THE REAR WINDOW IN PLACE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE PART WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20,000. ...UPDATED 12/17/12 *BF

2003 EXPLORER EDDIE BAUER 4.6L V-8 AWD, TRANSMISSION FAILED DURING MORNING COMMUTE. I HEAR NOISE, THE CAR LOST SPEED, AND "O/D OFF" WAS FLASHING. I COULD BARELY MERGE THE CAR TO THE FAR RIGHT LANE AND MANAGE TO GET THE CAR TO THE OFFICE. *TR

THERE IS A CRACK ON MY 2003 FORD EXPLORER EDDIE BAUER EDITION LIFT GATE. I HAVE SEEN OTHER CARS OF THE SAME MAKE AND MODEL WITH THE SAME CRACK IN THE SAME SPOT. *TR

THE REAR TAILGATE ON MY FORD EXPLORER HAS A VERTICAL CRACK THAT RUNS THROUGH THE FORD MEDALLION ON THE BACK. MY NEIGHBOR HAD THE SAME PROBLEM WITH HIS EXPLORER AND REPLACED IT. WHEN I LOOKED ON A GOOGLE SEARCH, I FIND THIS IS A COMMON PROBLEM WITH EXPLORERS. NOT REPLACED, THE PIECE WILL FALL OFF AND POSSIBLY CREATE A ROAD HAZARD. *TR

STRING OF ELECTRICAL FAILURES A THE SAME TIME - RESULTED IN LOSS OF VEHICLE FOR 3-4 DAYS AND WE HAD TO RENT A CAR TO FILL IN WHILE IT WAS GETTING REPAIRED - FULL BATTERY FAILURE, FAILURE OF THE 4WD COMPONENT, BROKEN OR DETACHED WIRE IN DRIVER'S DOOR, RESULTING IN INABILITY TO LOCK/ALARM THAT DOOR WITH REMOTE. *TR

MY HUSBAND HAD JUST PULLED AWAY FROM A STOP SIGN WHEN HE FELT THE VEHICLE CRASH TO THE GROUND AND SAW THE REAR PASSENGER TIRE ROLL INTO SOMEONE'S FRONT YARD. HE EXITED THE CAR TO FIND THE LUGS BROKEN IN HALF. MY THREE YEAR OLD IS VERY UPSET, KEEPS TALKING ABOUT BEING IN AN ACCIDENT. WE ARE UNCERTAIN AS TO THE AMOUNT OF DAMAGE TO THE TRUCK, WE HAVE NOT HEARD BACK FROM THE INSURANCE ADJUSTOR YET. THERE IS BODY DAMAGE THAT IS VISIBLE, WHO KNOWS WHAT THE UNDERSIDE OF THE TRUCK LOOKS LIKE. I DO HAVE IN MY POSSESSION ONE OF THE LUG NUTS, THERE ARE TWO MORE AT THE BODY SHOP. WE COULDN'T FIND THE REMAINING TWO, WHO KNOWS WHEN THEY WERE LOST. THIS IS THE THIRD INCIDENT I HAVE HEARD OF THIS MONTH OF THE SAME EXACT THING HAPPENING (WWW.CARCOMPLAINTS.COM). *JB

I'M NEVER BUYING ANOTHER FORD. LAST WEEK THE O/D LIGHT CAME ON IN MY FORD EXPLORER. I DROVE IT RIGHT HOME AND GOT THE MANUAL OUT TO SEE WHAT THE PROBLEM WAS. "TRANSMISSION PROBLEM" WAS WHAT THE MANUAL INDICATED, AS WELL AS SEVERAL WEBSITES I REVIEWED. I DIDN'T WORRY AT FIRST, SINCE I FIGURED THIS WOULD BE COVERED UNDER WARRANTY. MY EXPLORER IS JUST UNDER 5 YEARS OLD AND JUST UNDER 60K MILES. SURELY THERE WOULD AT LEAST BE A 60K POWER TRAIN WARRANTY. NO ONE WOULD BUY A VEHICLE IF THEY KNEW THE TRANSMISSION WOULD ONLY LAST 59K MILES. WELL, THE DEALER TOLD ME A NEW TRANSMISSION WAS NEEDED (5TH AND 2ND GEARS WERE WORN DOWN), THAT IT WOULD COST $3500, AND THAT IT IS NOT COVERED BY WARRANTY. AND TO ADD INSULT TO INJURY HE CHARGED ME $90 TO TELL ME THE TRANSMISSION WAS BAD (SOMETHING I OBVIOUSLY KNEW) - ISN'T THIS SIMILAR TO STEALING? I THEN ASKED HIM WHAT TRADE IN VALUE I COULD GET (NOT THAT I REALLY WOULD BUY ANOTHER POOR QUALITY FORD, BUT I WANTED TO EXPLORE ALL OPTIONS). $5500 IS THE MOST THEY COULD GIVE. I LAUGHED - SINCE I HAD TAKEN VERY GOOD CARE OF THE VEHICLE. IT TOLD ME THAT THEY DIDN'T WANT THE VEHICLE EITHER - SO MUCH FOR THEM REALLY STANDING BEHIND THEIR PRODUCT. THEY KNOW THE QUALITY IS POOR. OBVIOUSLY I WAS QUITE IRRITATED. I ASKED WHAT CAUSED THIS. NONE OF THE POSSIBILITIES APPLIED SINCE I TOOK GOOD CARE OF THE VEHICLE AND HAD IT SERVICED ACCORDING TO THE MAINTENANCE MANUAL. IN FACT, THE DEALER (COVER FORD IN AUSTIN) DID THE 30K CHECKUP. I SPENT $1K ON THAT (AND PROBABLY GOT RIPPED OFF). I TOOK IT TO A TRANSMISSION SPECIALIST AND HAD IT FIXED FOR UNDER $2500. HE INFORMED ME THAT HE SEES A LOT OF ISSUES LIKE THIS WITH EXPLORERS - PROBABLY A POOR DESIGN AND POOR QUALITY. ALSO, JUDGING BY VARIOUS WEBSITES THERE ARE INDEED LOTS OF COMPLAINS LIKE THIS. *TR

WELL MAINTAINED VEHICLE - AND TRANSMISSION ONLY LASTED 59,500MILES (LESS THAN 5 YEARS). COVERT FORD DEALER IN AUSTIN, TX ONLY MONEY HUNGRY. WOULDN'T HELP AT ALL. *TR

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 30 MPH, THE CONTACT HEARD A WHINING NOISE COMING FROM THE VEHICLE. THE NOISE BECOMES LOUDER AS THE VEHICLE TRAVELS FASTER. THE WHINING APPEARS TO BE COMING FROM THE REAR SUSPENSION. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 144,800. UPDATED 04/14/08. *LJ THE CONSUMER STATED THE TRANSMISSION WAS REPLACED AT NO CHARGE BY FORD AT 55,000 MILES DUE TO A DEFECT. THE 4-WHEEL DRIVE MAKES EXCESSIVE NOISE WHEN IN GEAR. UPDATED

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 25 MPH, THE REAR END OF THE VEHICLE SUDDENLY SLUMPED AND THE REAR DRIVER SIDE TIRE DETACHED FROM THE VEHICLE. THE WHEEL, BRAKE, ROTOR, LOWER CONTROL ARM, AND AXLE WERE DAMAGED. REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 01/09/08.*LJ THE DEALER REPLACED BRAKE PADS AND REAR END VIBRATING. UPDATED 12/12/07 *TR

THE REAR WINDOW ON THE LIFTGATE OF MY 2003 FORD EXPLORER IMPLODED AS I WAS WAITING AT A TRAFFIC LIGHT. THE WINDOW DID NOT JUST CRACK...IT SHATTERED INTO PIECES. MY CAR WAS NOT HIT BY ANOTHER CAR OR BY AN OBJECT. AN INITIAL PROBLEM AROSE BEFORE THIS EVENT. A CRACK FORMED ON THE MOLDING JUST BELOW THE WINDOW WHERE THE FORD SYMBOL IS LOCATED. THIS IS AN ISSUE I HAVE READ ABOUT FROM OTHER PEOPLE WITH EXPLORERS. I HAVE READ OTHER CASES OF THE LIFTGATE WINDOW SHATTERING BUT MORE OFTEN DURING OPENING OR CLOSING OF THE WINDOW. IN THIS CASE, I WAS COMPLETELY STOPPED AT A TRAFFIC LIGHT WHEN THIS HAPPENED. *TR

PAINT IS BUBBLING UP AND PEELING ON MY ROOF IN 3 AREAS. I CAN SEE THE METAL. *JB

TRANSMISSION STARTED SLIPPING AND TAKING A LONG TIME GOING INTO GEAR AND JERKING INTO GEAR SINCE AROUND 67000 MILES. IT NOW HAS OVER 91000 MILES AND KEEPS GETTING WORSE. THE TRANSMISSION SHOP TOLD ME THAT THIS IS COMMON WITH THIS MODEL EXPLORER. *TR

2003 FORD EXPLORER RIMS ARE CORRODING CHROME IS PEELING OFF COULD CAUSE RIM TO BECOME WEAK OR BREAK PEELING CHROME IS SHARP AND COULD CAUSE SEVERE CUTS TO HAND WHEN CLEANING OR HANDLING WHEELS OFF CAR. *TR