2007 Ford Explorer Complaint Log

I PURCHASED MY NEW 2007 EXPLORER V8 EDDIE BAUER ON 06-07-07. I TRADED IN A 2002 SAME THING. THE MINUTE I DROVE IT OFF THE LOT I KNEW THERE WAS A TRANSMISSION PROBLEM WITH IT. IT WANTS TO SURGE BETWEEN FIRST AND SECOND GEAR AND WHEN IT FINALLY GOES IN IT JUST SLAMS ITSELF IN. ALSO IF YOU ARE IDLING ALONG AT A SLOW SPEED IT ACTS LIKE YOU ARE GENTLY GIVING IT GAS AS IT SPEEDS UP AND SLOWS DOWN. THE BACK LOCK ON THE WINDOW WANTS TO POP OPEN A LOT ALSO. THE DEALER HAS REPROGRAMMED THE TRANSMISSION ONCE AND FOR ABOUT A WEEK I THOUGHT IT WAS FIXED. THEN IT STARTED ALL OVER AGAIN WITH THE TRANSMISSION. THE EXPLORER NOW SITS IN MY GARAGE FOR 99.9% OF THE TIME. IT HAS 5808.8 MILES ON IT. I GOT SO DISGUSTED WITH THE THING I BOUGHT A 2008 TOYOTA CAMRY AND JUST LOVE IT. I HAVE BEEN A UNION MEMBER ALL MY LIFE AND HAVE ALWAYS BOUGHT AMERICAN PRODUCTS BUT IT SEEMS THE AMERICAN MANUFACTURES NO LONGER CARE OR THERE DESIGNERS NO LONGER CARE AS SOME OF THE FOREIGN MANUFACTURES ARE PUTTING OUR PRODUCTS TO SHAME. THIS USED TO BE A PROUD COUNTRY BUT NOW IT IS JUST GREED. I BELIEVE I HAVE BOUGHT MY LAST AMERICAN CAR OR UNTIL THEY GET THERE ACT BACK TOGETHER. FORD MOTOR YOU ARE PUTTING OUT JUNK. GET BACK IN THE BALL GAME. A VERY UNHAPPY CUSTOMER. *TR

TRANSMISSION WANTS TO SURGE IN FIRST GEAR AND THEN SLAMS ITSELF INTO SECOND. ALSO AT LOW SPEEDS IT WANTS TO SURGE UP AND DOWN BY NOT PUSHING ON THE GAS. NOW THE SEAT BELT IS STUCK WHERE I CAN HARDLY GET IT LONG ENOUGH TO GET IT ON. I HAVE REPORTED THE TRANSMISSION PROBLEM BEFORE. THEY REPROGRAMMED THE TRANSMISSION AND IT FIXED IT FOR ABOUT ONE WEEK .THEN IT STARTED ALL OVER AGAIN. SURE WISH I HAD NEVER HAVE BOUGHT IT. I GOT SO DISGUSTED I BOUGHT A 2008 TOYOTA CAMRY AND LOVE IT. *TR

IN ATTEMPTING TO SLOW DOWN OUR COMPANY'S 2007 FORD EXPLORER I INADVERTENTLY PRESSED BOTH THE BRAKE PEDAL AND GAS PEDAL AT THE SAME TIME WITH THE SAME FOOT, CAUSING THE VEHICLE TO SPEED UP INSTEAD. I HAVE PREVIOUSLY EXPERIENCED THIS IN A RENTAL FORD CROWN VICTORIA. THERE WAS NO ACCIDENT, AND THERE WERE NO INJURIES, OTHER THAN A BRIEF PANIC ATTACK. MY SOLUTION WAS NOT DRIVE THE COMPANY'S VEHICLE, BUT INSTEAD DRIVE MY OWN CHEVROLET. *AK

TL*THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT ORIGINALLY OWNED A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE BETTER BUSINESS BUREAU, UNDER THE LEMON LAW, INFORMED FORD TO REPLACE THE VEHICLE WITH THE 2007 MODEL. THE VEHICLE HAS A FEATURE CALLED IRON MAN WITH 18 INCH MICHELIN TIRES, HOWEVER, THE SPARE TIRE IS A SMALLER 17 INCH GOODYEAR MUD AND SNOW TIRE. THE VEHICLE HAS THE RSC FEATURE WHICH MAKES THE VEHICLE UNSTABLE. FORD STATED THAT THEY CAN DO AS THEY PLEASE. THIS OCCURRED APRIL 2, 2007. THE VEHICLE ARRIVED STRAIGHT FROM THE FACTORY AND THE STICKER STATED THAT THE VEHICLE HAS TO HAVE A SPECIFIC TIRE, BUT FORD DISAGREES. THE CONTACT STATED THAT FORD HAS BEEN UNSTABLE SINCE THE BEGINNING AND NEEDS TO BE REPORTED. HE STATED THAT FORD ONLY INSTALLS CERTAIN TIRES ON VEHICLES FOR EMERGENCY SITUATIONS AND HE FEELS THAT THIS IS AN EMERGENCY SITUATION. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 2,000 AND FAILURE MILEAGE WAS 25. THE CONSUMER STATED THAT THE DEALER AFTER BEING CONTACTED BY NHTSA THAT THEY WOULD IN FACT REPLACE THE TIRE FOR THE CORRECT TYPE AND SIZE AS THE OTHERS ON THE VEHICLE. THE CONSUMER STATED ON 06/07/07 A REPLACEMENT TIRE WAS PROVIDED. UPDATED 06/26/07 *TR

TL*THE CONTACT OWNS A 2007 FORD EXPLORER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATES AND LUNGES FROM FIRST TO SECOND GEAR. THE FAILURE OCCURS DURING ACCELERATION AND DECELERATION. THE VEHICLE HAS BEEN TO THE DEALER SIX TIMES AND THEY PERFORMED TSB WORK AND RESET THE TCM SYSTEM. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 500.UPDATED 04/22/08. *LJ

THE COMPUTER SYSTEM GOT OUT OF CONTROL. THE CD PLAYER WAS JUMPING BETWEEN CD'S AND ALSO THE AUTOMATIC STIRRUP GOT STUCK AND COULD NOT GET DOWN WHEN DOORS ARE OPEN. I TOOK THE CAR TO THE DEALER BUT THEY HAVE NOT BEEN ABLE TO REPAIR IT YET. *JB

RUNNING AND TAIL LIGHTS NOT WORKING. TAIL AND RUNNING LIGHTS WILL NOT COME ON WITH USE OF MANUAL OR AUTOMATIC LIGHT CONTROLS. FOUND BLOWN FUSE AND REPLACED FUSE. FUSE FAILED AGAIN WHEN ATTEMPTING TO TURN ON RUNNING AND TAIL LIGHTS. BRAKE AND TURNING LIGHTS WORK. DEALERS SERVICE WRITER REPORTED THAT INSPECTION FOUND UNDER THE DASH "SMART JUNCTION BOX" FAULTY AND A SECOND 2007 EXPLORER WAS IN THE SHOP THAT DAY FOR THE SAME REASON. *JB

I WAS APPROACHING A STOP LIGHT INTERSECTION IN MY 2007 FORD EXPLORER. AS I BRAKED TO STOP, ALL OF A SUDDEN THE VEHICLE ON ITS OWN DOWNSHIFTED INTO A LOWER GEAR AND ACCELERATED PUSHING ME INTO THE INTERSECTION. AN ALERT DRIVER ENTERING THE INTERSECTION SAW WHAT WAS HAPPENING AND STOPPED IN TIME AVOIDING WHAT COULD HAVE BEEN A SERIOUS ACCIDENT. THE ONLY WAY I WAS ABLE TO SAFELY DRIVE THE VEHICLE BACK HOME THAT DAY WAS TO CAREFULLY PUT THE TRANSMISSION INTO NEUTRAL EACH TIME I WANTED TO SLOW DOWN OR STOP. THE DEALERSHIP WHERE I PURCHASED IT, WAS UNABLE TO DIAGNOSE AND REPAIR THE PROBLEM. *JB