2025 Ford Explorer Brakes Problems

We purchased a 2025 Ford Explorer Active RWD and had a couple of issues with it. Twice when starting the car, foot on brake and when putting it into D the brake pedal drops a notch. It had some error codes as well and OF Course the dealer could find anything wrong. So we trade it in in less than a month for this model 2025 Ford Explorer Active 4WD. The brake has done the same thing to me twice. We purchased this second vehicle on 10/31/2025. Today was the second time this happened. It happened approximately a week ago as well. It's always when putting it into Drive. I have never ever owned a vehicle where the brakes fall a bit...has a rough notch as it falls!! It does not fall to the floor, it is as though a firm brake pedal just falls an inch or so and it's rough, like it's broken. After it happens I drive very slowly and carefully to make sure my brakes are still working. Not normal by any circumstances and the best I can describe this. We drove three Explorers before choosing this one and all three, four with other one purchased the brakes felt different! Brakes should not feel softer or firmer on new vehicles. Our dealer is about 50 miles away and I can almost guarantee they will not find anything because they can't or won't be able to reproduce it as it only happens once in a great while. Like I mentioned, today 12/8/2025 is the second time this has occured on this second Explorer. They would need to drive it everyday for weeks on end and only while putting it Drive as it hasn't happened in Reverse on either vehicle. I do use the park brake while at home, but all times this occured the park brake was not being used and on a flat level surface. Very scary driving a new vehicle around not knowing what is going to go wrong with it especially with brakes! We should feel SAFE in our newly.purchased vehicles. I sure hope Ford figures these issues out before someone gets hurt or dies.

My remote start would not work from inside of a restaurant so I went out to manually start the car. It started fine. It was very cold out so I thought that I would drive up next to the building to get close to the entrance. The parking lot was not slippery at all , when I applied the brakes I had absolutely no brakes and the car bumped into the building. No damage to the building but my license plate bracket was broken and the bumper had minor damage.

Brakes failed while coming to a red light. Turned to the right and into rock landscaping and pushed the ebrake to stop. Antilock brake failure came up and pre collision assist said was no longer available. Had to have it taken to Ford dealership. They replaced brake booster and brake lines and tried to reprogram computer but brakes keep locking up . So there are keeping for now to figure out the problems

The contact owns a 2025 Ford Explorer. The contact stated that while at an intersection at a stop light attempting to make a turn at 5 MPH, the brake pedal was hard when depressed, and the vehicle continued to move. As a result, the vehicle crashed into the rear of another vehicle. The air bags did not deploy. The front camera was not operational. There were no warning lights illuminated. There were no reported injuries, fire, or police reports filed. The contact was able to continue to drive. The vehicle was taken to the local dealer, who test-drove the vehicle and was unable to determine the failure. The vehicle was not diagnosed or repaired. The contact called another dealer, J. O. Williams Motors419 E Broadway Ave, Gladewater, TX 75647, and reported the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred him to another local dealer. The failure mileage was approximately 4,000.

I bought the car in December and I was only able to take it out on the road in January, when it started to have problems with the software and brake system. I brought it to the dealer's workshop where I bought it, but they haven't solved anything and they say that the faults the car presents are normal.