2013 Ford F-150 Complaint Log

The contact owns a 2013 Ford F-150. The contact stated upon starting the vehicle, the power steering fault, service power, downhill assist fault warning lights illuminated. Additionally, the turn signals failed to operate as needed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to call NHTSA. The contact stated that the manufacturer confirmed the vehicle was not included in a recall. The contact was relating the failure to NHTSA Campaign Number: 14V286000 (Steering). The approximate failure mileage was 122,000.

Swollen Lugnuts. Ford can’t rotate my tires because my wheels have swollen Lugnuts. We’ll it’s a known problem at Ford and apparently has been for a long time .Why can’t one of their technicians takeoff my Lugnuts?I have no clue I wasn’t even provided the information until I read the service report. It was once mentioned to me before at a servicealthough I thought it was a joke. Because they didn’t note that in the service report. Why there’s no recall I have no idea because it is a safety issue!!

while accelerating/driving in city traffic the vehicle lost power suddenly and abrupt and would not respond to any gas/throttle input. There were no prior indication of an issues. at the time when the vehicle lost power the maintenance sign/warning came on. The vehicle was not able to maintain or increase speed to main traffic flow and became safety risk to the driver and other motorists. The dealer diagnosed and replaced the throttle body to repair the vehicle. The dealer has claimed that the part is not a emission related part. The dealer could not verify the repair would be covered under any warranty that apply to the vehicle. The faulty and replaced throttle body has been retrieved from the dealer ship with the repair of the vehicle and is available upon request.

I was driving down the street around 7am, it was about 54 degrees outside and the portion of my rear window behind the driver seat exploded, sounded like a gun shot. I pulled over and I could hear sizzling and saw steam/smoke coming from a seam in the window so I got back in and turned off my rear defroster and the sizzling went away. I am concerned this will happen again after I get the window fixed or worse, I am worried my truck could go up in flames with my wife or kids in it.

I was on my way to work while on the highway during a slick morning. My truck shifted from fifth gear downtown 1st which caused me almost lose control. Now every time I drive it my truck yanks really hard in between gears. I’ve looked up multiple forums about this issue and it is a known Ford transmission defect. It also states that it can be very dangerous which I can contest having experienced

Traveling eastbound on Hatcher Boulevard at about 35 miles per hour the truck shifting down into first gear all by itself causing the rear tires to lock up and I lost control of the vehicle momentarily. Fortunately there was no accident. The guy behind me was well behind me. But it was real close. This is very dangerous

Throttle body replaced in 07/2019 after failure and limp mode / no power on interstate. Throttle body failure again this past week. Ford refuses to address safety failure of throttle body.

While driving my work truck down the road at highway speeds, the truck suddenly jolted, redlined, and then the little wrench, service light, came on. The lights for what number gear the truck is currently in went out, the the lights for PARK NEUTRAL DRIVE MANUAL 2 1 went out, and the truck was stuck in a gear, maybe 5th gear. When the truck redlined without notice it caused the vehicle to cross the double yellow line. After I stopped and shut the truck off it wouldn't restart. I had to have the truck towed. The pickup is still currently at the garage.

The contact owns a 2013 Ford F-150. The contact stated that while driving 40 MPH, the vehicle downshifted to first gear and stalled without warning. The instrument cluster became inoperable with dashes. The vehicle was towed to the local dealer and was diagnosed however, there were no codes retrieved. The contact stated that ECM cleared the data. The battery had been removed. The computer was updated however, the vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 127,000

Took vehicle in for recall issue and job not completed according to recall specifications. Break booster will need to be replaced if break cylinder leaks into part.

Rpid downshift from 45mph to less than 10mph, resulting in the wheels to practically lock up, and lose control to the vehicle.

The contact owns a 2013 Ford F-150. The contact stated that the rearview camera displayed a black or green screen while the vehicle was shifted in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The contact stated that the image was located on the rearview mirror. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or repaired. The contact then took the vehicle to an independent mechanic, but the vehicle was not inspected or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 50,000.

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle inadvertently downshifted without warning. The contact pulled over to the side of the road and restarted the vehicle and drove to his residence. The failure reoccurred several days later. The contact took the vehicle to an independent mechanic who diagnosed the failure with a defective output shaft speed sensor that needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The mileage was unknown.

The contact owns a 2013 Ford F-159 with 125000 miles. The contact was driving about 25 mph when the vehicle downshifted to 1st gear. The contact was able to pullover and put the vehicle in park to reset the transmission. This failure happened several times. The contact stated that now when the failure happen the vehicle do not get out of first gear. The contacts vehicle was not included in recall (19V433000 Unexpected Transmission Downshift). The vehicle was taken to her local dealer but the vehicle was not repaired since it was not included in the recall. Friend had it repaired.

Driving down the road at 40mph on the way to work this morning. Turned on the rear window defroster and about 2 minutes later, the driver side panel of the back tempered glass window spontaneously shattered. There is no evidence of any obvious defect to either side of the window. An impact wouldn't be possible given I was driving forward at 40 mph. I have looked online and seen message boards full of similar reports but don't see any recalls. I wanted to add my report to the numbers as this is ridiculous and I now have to pay $800 to have something replaced that definitely appears to be a known manufacturer defect.

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 65 MPH, a loud thumping noise was heard before the vehicle shutoff. During the failure the “service transmission" message was displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure. There was no service codes present. The vehicle was not repaired. The manufacturer was also notified of the failure. The VIN was not available. The failure mileage was 34,000.

The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the low brake fluid and the parking brake warning lights illuminated. While depressing the brake pedal the vehicle failed to stop. The contact depressed the brake pedal to the floor and the vehicle slowly came to a stop. The contact was able to drive to an independent mechanic and was informed that the master cylinder and the brake booster pump needed to be replaced. The vehicle was repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

The contact owns a 2013 Ford F-150. The contact stated that while driving at 10 mph, the four-wheel-drive electronic mechanism detached. The transmission shifted inadvertently from two-wheel to four-wheel drive. The contact was able to pull over and park the vehicle to re-attach the four-wheel-drive electronic mechanism. The vehicle was not diagnosed nor repaired by a dealer or independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2013 Ford F-150. The contact stated that after his wife had driven the vehicle for an hour, she had shut off the vehicle; once she returned to the vehicle, the vehicle failed to restart without warning. Due to the failure, the vehicle was towed to a dealer where a diagnostic determined that burnt wiring in the fuse box had prevented the vehicle from starting. The contact also spoke to the manufacturer and they referred him to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 154,000.

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 20 MPH, the vehicle lunged forward and downshifted without warning. The contact was able to pull over and restart the vehicle. The contact stated that the check engine and power train warning lights were illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the transmission molded lead frame replaced. The vehicle was then taken to a local dealer where it was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000.

Ford dealership could not rotate my tires because of swollen lug nuts . Safety issue as they said the lug nuts could break and I would lose a tire resulting in a crash .

Vacuum pump and brake booster failure. Same problem and recalls have been issued to other eco boost models in newer and older years.

The contact owns a 2013 Ford F-150. The contact stated that after stopping at a traffic light and attempting to move, the accelerator pedal was depressed; however, the transmission failed to shift into first gear. There were several unknown warning lights illuminated. The contact pulled over to the side of the roadway and restarted the vehicle and the vehicle operated as designed. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

During standard driving in column traffic the transmission went from 6th gear to 1st gear while traveling at 65mph. Later the speedometer went dead and did not respond to speed changes both the transmission and speedometer reset after restart. Speed and control were lost during the gear shift. The week prior to this event occurring an upgrade to the computer software for unplanned transmission downshift, that was meant to prevent this from happening. The transmission has lost the speedometer and power on several occasions since the initial event. Which I have recorded and pictures. The component has been inspected by a manufacturer, and determine that the Lead Frame was the most probable cause. This event had never occurred prior to the software recall was performed. The service technician indicated that this was a known issue and that Ford had extended a warranty on the lead frame indicating it was a known problem. There was no indication of a problem until the even occur and it did not originally cause an OBDII code. Subsquent events did trip a P0720 Code being the output speed sensor fault.

Loss of Brake fluid, no visible leaks anywhere.

The contact owns a 2013 Ford F-150. The contact stated while driving 1 MPH, he attempted to park the vehicle, but the brake pedal went to the floorboard while depressed and the brakes failed to engage. The contact used the parking brake to stop and park the vehicle. The contact refilled the brake fluid reservoir and was able to drive the vehicle to an independent mechanic. The independent mechanic diagnosed that the brake master cylinder leaked brake fluid into the brake booster pump. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not repaired and remained at the independent mechanic. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall. The failure mileage was approximately 26,500.

The contact owns a 2013 Ford F-150. The contact stated that while driving at 50 MPH, the transmission unexpectedly downshifted into third gear. The vehicle was taken to the dealer, and the dealer reprogrammed the computer system; however, the failure recurred. The dealer was made aware of the failure, but the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 148,000.

After safety recall was performed for transmission software relating to vehicle speed sensor, my truck has been downshifting without warning, the speedometer drops to zero, and the truck will not shift gears. I did not have any transmission issues prior to the safety recall software update.

The contact's girlfriend owns a 2013 Ford F-150. The contact stated that while his girlfriend was driving through a parking lot at a low rate of speed, the brake pedal hardened as the check brake system warning light appeared on the instrument panel. His girlfriend was forced to apply the parking brake to stop the vehicle. Due to the failure, his girlfriend had the vehicle towed to an independent mechanic who diagnosed the vehicle with a leak in the front seal master cylinder. Upon investigation, the contact discovered NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic) which he linked to his girlfriend's failure. The dealer and the manufacturer were notified of the failure and informed him that the vehicle was not under recall. The vehicle had yet to be repaired. The failure mileage was approximately 83,000.

I was driving at about 30-35mph and my truck shifted into 1st gear unexpectedly. I have started to notice it doesn’t shift quite like it supposed to.

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed and coming to a stop, the contact attempted to proceed; however, the transmission was stuck in 3rd gear. The contact stated that the service vehicle soon warning light illuminated and the speedometer failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The dealer informed the contact that the vehicle was included in Customer Satisfaction Program: 19M01; however, the age of the vehicle had exceeded the 10-year limitation for a free repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.

Every day the transmission jumps to 1st gear and stays there. We have to pull over and put it in park or neutral then try to drive again. Most of the times it stays in 1st gear for 5 or 6 times of pulling over before it will return to normal. This happens regardless of speed at time it happens. It displays the 'wrench' on the screen, air bag light comes on and speedometer stops working. We are deathly afraid of even getting on a highway. We have read the same problem on the internet happening to hundreds of people, yet there is no recall notice yet. Why are there no recalls if we are all having the EXACT same thing. Some people reported their lead frame harness was replaced and fixed the problem and some reprogrammed the control module.

Driving normal on highway and truck turned off. No power steering. No brakes. No power. Almost crashed with 18 wheelers. Was going 65 on third lane on a 6 lane highway.

While driving, the vehicles (2013 Ford F150) transmission will shift to 5th gear and may remain there or downshift to 1st gear when the MPH reads zero (0). A wrench icon and airbag light is displayed on the dash/instrument panel. The MPH will display zero (0) which can result in a random downshift to first gear even while driving at highway speeds of 65MPH. Fuel economy and other mileage related numbers are displayed as dashes (-----). The vehicle also seems to enter a low power or "limp mode". This issue has occurred 3 times in the last 4 weeks (August 2021). The issue may go away if the vehicle is turned off and on. I have experienced this issue 3 times with my family in the vehicle. When this happened there was no safe place to pull over and restart the vehicle. My dealership states there are two recalls to address this issue. 19S07 (PCM Firmware update) and 19N01 (Leadframe replacement). My vehicle has ~160,000 miles on it. Ford is refusing to approve 19N01 as the extended warranty ends at 150,000 miles. This recall should be listed as a safety recall with no expiration as there is a safety concern of the transmission misbehaving.

The contact owns a 2013 Ford F-150. The contact stated that the vehicle upshifted from 1st to 5th gear and then downshifted while the vehicle was hesitating and jerking. The contact stated that the failure occurred at lower speeds and also while attempting to accelerate. The contact took the vehicle to the dealer who diagnosed that the lead frame needed to be replaced. The contact stated that the failure persisted, and the vehicle was returned to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,000.

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 10 MPH, the vehicle would not switch gears and remained in first gear. The contact stated that the powertrain warning light was illuminated. The vehicle was diagnosed with needing the transmission replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was over the mileage for the recall coverage. The failure mileage was approximately 163,379.

The contact owns a 2013 Ford F-150. The contact stated that while his daughter was driving at highway speed,her USB port had initially failed to operate as needed and that soon after, the display screen had drawn completely blank. The contact's daughter had pulled over and restarted the vehicle multiple times but the failure persisted. As she proceeded to drive the vehicle at 40 MPH, the vehicle independently downshifted as the vehicle stalled without warning. Due to the failure, the contact hit another vehicle from behind. The air bags did not deploy upon impact. No medical attention was given at the scene; however, his daughter did suffer minor bruising. The whereabouts of the other driver was unknown. A police report was filed. Due to the failure, the vehicle was towed to a dealer where they have yet to inspect or diagnose the failure. The contact stated that his vehicle was previously placed under NHTSA Campaign Number: 19V433000 (POWER TRAIN) which he linked to his failure. The manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was approximately 148,000.

When driving, power steering stopped working and “service power steering” message is displayed on dashboard. Called Ford dealer and they said it has been a problem and only 2014 models have been recalled. Will cost approximately $2000-2500 to replace electronic rack and pinion. There were no warning lights or symptoms prior to failure. This is a safety issue and could have caused a major accident. Ford needs to step up and have a recall. There are thousands of complaints on-line about this issue. Truck is now sitting in our driveway.

In November 2019 my truck had a recall from Ford (Recall #19S07) applied. https://static.nhtsa.gov/odi/rcl/2019/RCMN-19V075-2645.pdf and also this recall https://static.nhtsa.gov/odi/tsbs/2019/MC-10162411-0001.pdf On August 5th, 16th, 20th, 25th, 27th I have experienced the following condition: Hard unexpected down shift, in one incident while traveling in 6th gear at highway speed the transmission down shifted to 1 gear, locking up the rear wheels. (this also caused me to swerve off of the road) In addition the electronic dash board went dark and displaced a wrench. The error was corrected by cycling the power off and back on. I did contact Ford about this issue and they said the extend warranty from 19N01 was only to 150,000 miles and at the time of the call to Ford the milage on the truck was 151K.

The contact owns a 2013 Ford F-150. The contact stated that the moon roof failed to close securely. The contact used a tarp to cover the moon roof. The vehicle was taken to the dealer and diagnosed that the moon roof assembly needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 72,861.

Vehicle defect in the EcoBoost engine causes coolant to leak into the cylinders, causing the potential for engine fires and failure, misfires, collision risk, and costly repairs.

Started truck put into drive when after truck was moving power steering malfunction suddenly jerking steering wheel from hands and causing truck extremely hard to control. Unexpected erratic motion of steering wheel. Notice on dash of steering system service soon. Stopped truck shut off and restarted to clear notice on dash. After restarting appeared normal. But after beginning to drive again to repeated the same situation. With notice on dash of power steering problems.

While operating the vehicle, driver experienced complete loss of brake pressure. Brake pedal extended to the floor and offered no stopping power. E-brake was utilized to bring the vehicle to a full stop. Vehicle was towed to an independent mechanic for diagnosis and repair. Tow to a Ford dealer was not possible based on location and distance. Independent mechanic diagnosed a catastrophic failure of the main cylinder causing fluid to leak into the brake booster. This problem has already been addressed in Ford recall notice # 16V345000. This is a known problem with this model year. However, the specific VIN is not included in the recall despite the same parts and components identified in the recall. The incident occurred in a location far from owner's area of residence during off-hours. Additionally, owner was stranded far from area of residence with members of a youth group. Owner has incurred significant costs associated with towing, repairs, and alternative transportation for multiple persons. Circumstances at the time allowed for a safe stop of the vehicle. Had the failure occurred a few minutes earlier or later, the potential for catastrophic injury or death was high.

The contact owns a 2013 Ford F-150. The contact stated while the vehicle was parked, the warning message "Service Advance Trac" and "Hill Control Defect" illuminated. Additionally, the steering wheel lost power steering functionality. The contact turned off the vehicle and upon restarting the vehicle, the steering wheel regained functionality. The vehicle was taken to the dealer where the steering gear and the rack and pinion assembly were replaced. Additionally, an unknown software was reprogrammed; however, the failure reoccurred. The vehicle was taken to the dealer who informed the contact that the failure could not be replicated. The contact stated that the failure reoccurred while driving at 25 MPH. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in an unknown recall associated with the failure. The vehicle was not repaired. The failure mileage was approximately 81,504.

The contact owns a 2013 Ford F-150. The contact stated that while the vehicle was shifted into reverse the rear-view camera failed to operate correctly and displayed a blue screen. The vehicle was taken to the dealer where it was diagnosed that the back over prevention camera was faulty. The vehicle was not repaired. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000

The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the vehicle failed to accelerate when the accelerator pedal was depressed. The contact coasted the vehicle to shoulder and wait for a few minutes before restarting the vehicle and the vehicle resumed normal functionality. The vehicle was taken to the dealer where it was diagnosed that the transmission molded lead frame failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the warranty had expired. The contact was informed that the information she saw regarding the failure was for a field service action and not a recall. The field service action number was: 19N01. The contact stated the vehicle only drove in third gear. The failure mileage was approximately 153,294

I was driving on the freeway going 65mph when the transmission started switching gears it went from 6 gear to 1st gear in a matter of 1 second, luckily no one was behind me or else I would’ve got hit. I took it to ford to get recall unexpected Transmission downshift fixed, but it didn’t fix anything it actually got worse. Now the speed gauges stop working out of no where and it gets stuck in whatever gear I am driving in when this happens 2 codes turn on P0720 output shaft speed sensor and P0721output shaft speed range/performance. My truck had no issues before this recall. My life is in danger when I’m driving this truck I have called the dealership but I get the same answer every time that there’s nothing else they can do.

Transmission began acting a little funny - hesitating, slowing down a little and seemingly re-engaging, before coming to a stop. When accelerating from stopped, crossing a 2-lane state route, orange wrench icon flashed on the driver display and launched in 3rd gear. Went into limp mode and made it home, ranging from 3rd gear to 5th gear for that duration. Occurred two other times, both after about 15-20 minutes of the truck running. Research of similar problem and error codes that were read point to a bad molded lead frame, but I am outside of Ford's "extended warranty" mileage, so I have not spent the money to have it diagnosed at a Ford location. No symptoms prior to the problem. Truck is parked since reading about 6th-to-1st gear downshifts on the highway.

Electronic assist steering rack failed at 54,000 one owner miles, nearly lost control on freeway. This is a known issue and defect that Ford has ignored.

Date: July 5, 2021, roughly 5 pm Location: Interstate 40, heading west. Just east of the first exit for Shawnee OK I was driving with traffic, cruise set at 80 mph. Changed to left lane to pass a travel trailer and noticed traffic was getting heavier up ahead. I tapped the brake to cancel the cruise control, and the engine raced out of control. It was as if the accelerator was pressed to the floor. I used both feet on the brake to attempt to slow the pickup, was able to change back to the right lane, and managed to drive onto the shoulder and slam the truck into park. The racing engine never let up until the key was turned off. I did see that the cruise dash light was indicating that the cruise was off before I changed lanes. It is my belief that tapping the brake initiated the problem. Fortunately, no one was hurt, there was no accident. I can still see the children in the vehicle ahead of me when I try to go to sleep and I have nightmares of what could have happened. No problem the next day. We tried to create the situation when traffic was light, but have not experienced any problem with braking, tapping the brake, the cruise control, or unintended acceleration since then.