NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Ford F-150. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Truck went into an uncontrolled downshift from fifth to first gear while in traffic, causing a large speed reduction in traffic. Risk of being rearended by driver behind me. Dealer confirmed this issue was due to connections in transmission shorting out due to exposed connections and particles in transmission fluid (same as 2014 F-150 recall). There was no warning that this was going to occur. Wrench light came on when it occurred. Part is not available for inspection.
While driving a 2016 Ford F-150 XLT Supercab with a 6-speed transmission and 5.0L V-8, the truck was acting abnormally where the rear tires locked up and chirped once, then acted normally. The following week I auto-started the truck to warm the engine up prior to leaving for work, the transmission clunked into reverse and moved, then when in forward motion the transmission lagged and heavily shifted upon acceleration. I turned around, came home, and switched vehicles. Upon arriving home after work, I took the truck for a test drive and it functioned normally, so I continued onto the grocery store. While traveling at 35mph, the transmission slammed into first gear and jolted me. The transmission began shifting on its own from 1st to 3rd back to 1st then to reverse. I was stopped in the middle of the road. I shut the truck off and waited approximately 5 to 10 minutes and tried to restart the vehicle. It wouldn't start, then it finally started and I pulled off to the side of the road. (There was no shoulder.) I gingerly pulled out and started my way back home. Luckily I made it home. There was no engine light (wrench) on the dashboard. I let the truck sit overnight. I started it the following morning, and then the light turned on. Now, if my family (wife and [XXX] ) would've been in the truck while pulling a trailer and 4-wheelers on our way out of state for the weekend and travelling at highway speeds (65-70 mph) and the transmission would've unexpectedly dropped into first gear, the truck and trailer would slam to a stop and there would be a pile up accident with death / mangling done to my family and myself. The truck was taken to a Ford dealer diagnosed with a [XXX] transmission wiring harness control being faulty, and replaced. I drove the truck for 2 months before travelling with a travel or allowing my [XXX] son anywhere near the truck. The repair fixed the issue, but we're strongly considering selling it. Repair cost ~$1800 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
While driving my 2016 f150 truck was driving at 65mph, the transmission down shifted into first gear smoking the back tires and reduce speed in the matter of seconds, with cars behind me braking to avoid me. I had wrench light come on dash. My truck has been repaired at a crestview ford dealership.
The contact owns a 2016 Ford F-150. The contact stated that while driving at slow speeds, the vehicle independently shifted into neutral. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the output speed sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.
Power train failed and truck began to jerk and I lost control of the throttle. I had to throw myself (the truck) on the shoulder to avoid danger. Blinking lights on the dash board occurred. San Leandro Ford diagnosed issue as bad transmission and replaced it in November 2024. Inspected on site by authorized dealer. Told me customer problem must pay to have it replaced!! When I tried contacting national Ford representative and Bill Brandt dealership in Brentwood where purchased in Oct. 2016, no one wanted to take responsibility.
Front passenger door failed to latch properly. The door will not close when pushed shut. Door is available for inspection upon request. Multiple family members ride in the front passenger seat and this door failing to close and latch properly does cause a serious concern for their safety. I avoid putting any passenger in the front passenger seat because it's is completely random if the door will latch and shut or if it will pop open while driving. Problem was reproduced and confirmed by local dealership but disputed by them. Vehicle has not be inspected by manufacturer, police or insurance. There was no warning lamps or messages of the problem prior to the failure. The only message is that the passenger door is open which is a typical message when any door is opened when entering and exiting the vehicle. It is not a warning. Just a reminder. Doors shutting, latching and locking properly are a major safety concern that no vehicle owner should have to stress over. I cannot safely put my family in this truck knowing that at any moment the door will not latch or that it will open as we drive down the road.
The contact owns a 2016 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the check engine and transmission warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,297.
The contact owns a 2016 Ford F-150. The contact stated that while driving at slow speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle vibrated abnormally, and the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that occasionally, while the vehicle was stopped at a traffic light or stop sign, the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was unknown.
The rear Axel is starting to fail. This vehicle has not been used in a work/commercial environment. The rear axel has a loud humming noise, it was diagnosed as a bad spider gear and bearing. This is also causing major limitations on the initial speed up of the vehicle. This is causing a drag feeling when accelerating into a highway. It’s a 3 thousand dollar rebuild. This is extremely weird, a drivetrain Axel should not fail under regular driving conditions.
Sunroof rails broke for the second time, and the sunroof will not close on the drivers side. This problem is putting extra pressure on the glass since it isn’t seated properly. Water also leaks in during rain storms and has caused electrical issues. I can now only drive this $95,000 vehicle in good weather.
Transmission would not know what gear it was in and go into limp mode and at high speeds it would lock up the back tires. It would also not go into gear reliably after it warms up. I had this repaired 10/26/ 2024. I heard on the radio today that you were investigating this problem for a recall.
When shifting the truck into gear the lights such as the parking, driving, neutral, reverse and lower gears lights as well as the lights showing which gears the trucks shifting into do not light up! Therefore, you cannot tell what gear the truck is currently placed into. Also, if the lights do light up, they flicker very erratically, and the truck will change gears on its own. When driving the vehicle, the truck will just suddenly change gears and makes a hard shift into lower or higher gear or gears which is extremely dangerous. This makes the truck feel like I've been hooked up to another vehicle that is trying to snatch me backwards. I was driving on the highway the other day and the truck went from 6th gear doing over 70mph to all of a sudden downshifting and dropping down to 40mph on the highway. I thought the engine and transmission were both going to explode on me and cause an accident. This was extremely terrifying and if I didn't keep my cool it could have easily caused a wreck. Most people would have freaked out had an accident. The truck barely made it home because of the gears shifting all over the place and the truck wanting to lose power and shut down. This is extremely dangerous and the representative I spoke to from Ford agreed that considering the mileage of the truck and with the recent recalls concerning transmissions being recalled for the exact same issues that my truck is experiencing that I needed to call you guys and get my tuck added to the Ford F-150 recall list for the transmission issues ford trucks have been having. The Truck is a 2016 Ford F-150 XLT. This is the case number provided to me from Ford to give you Ford Case # CXH03020325
I have now had two brake lines burst (both in the front) which resulted in loss of braking ability. The first incident was in March of this year, and the second was in October of this year. This has cost me at least $800 in repairs plus towing costs.
The contact owns a 2016 Ford F-150. While the contact's husband was driving at an undisclosed speed, the contact noticed the odor of fuel on the interior of the vehicle. The contact's husband parked the vehicle. The contact's husband performed an inspection of the vehicle and became aware that fuel was spraying underneath the vehicle onto the exhaust pipe. The contact's husband who is an independent mechanic, diagnosed the failure as a high-pressure fuel line fracture. The contact was informed that the fuel line needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
The contact owns a 2016 Ford F-150. The contact stated that while in reverse (R), he observed a loud snapping noise. The contact stated that he exited the vehicle and observed the driver's front tire was turned oddly in the right direction. The vehicle was towed to a dealer where it was diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
For the last 70k mile the vehicle will intermittently die when coming to a stop. Sometimes it just idles rough other times just dies. Not what you want when your trying to pull into traffic very dangerous situation. In August of 2019 a cel was finally displayed and dealer replaced cam solenoid. Unfortunately the fixed was short lived and the stalling continued. I delt with the problem from then forward the cel light never coming on and the dealer never able to duplicate the problem. Recently the dealer cleaned the solenoids in hopes of fixing the problem. It did not and they are unsure on how to fix vehicle. I have been on forums and many others have experienced the same issues it seems like a sizable problem that Ford does not want to address. This can sometimes happen multiple times in a day or go months without a problem Very frustrating
The contact owns a 2016 Ford F-150. The contact stated that there was a loud pop coming from the vehicle while driving approximately 60 MPH, and the contact became aware that rear windshield had exploded. There was no impact to cause the failure. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer confirmed there were no recalls on the VIN for the failure. The failure mileage was 27,811.
My truck will suddenly downshift when driving at highway speeds to a lower gear, causing the rear end to lock-up. Same issue that ford is addressing with the 2014 F-150's with recall 24S37, where they are replacing sensors & reprogramming the PCM. This is going to cause an accident and potential loss of life if this is not fixed by FORD. The recall that was issued should have included many other model years. My truck only has 60k miles on it and have heard of many issues around the same mileage on other years.
Driving vehicle after about 20min of run time the transmission downshifts hard and all or most driver assistance feature warnings alert they are not functioning. Engine RPMS raise but vehicle does not move. Vehicle got stranded on busy road during rush hour with no ability to move on its' own. Check Engine light and other warnings on dashboard. Later diagnosis with a scan tool and pin point testing verified that the Lead Frame inside the transmission has failed at 80k miles. More concerning than early failure is the safety problem this poses. Braking, steering, and propulsion are all affected significantly! Once vehicle is stopped and put into park it won't shift or start again. Also if the vehicle is in park when symptoms are present any input on the gas pedal raises and holds the engine RPM at redline/rev-limiter for approximately 5 seconds. TPS Sensors and throttle body are all functioning properly.
All push button controls on steering wheel are not functioning. Appears the Steering Wheel Clock Spring is going bad. Which in turn affects airbag, steering, cruise control ect.
I was told there was something hanging underneath my truck and when I looked I found the sway bar had broken. It was not the end links but the sway bar itself. I have never been off roading or abused the truck.
Vehicle down shifted to lower gear on highway. "Wrench" alert light.
Substantial amount of water coming in through rear windshield/rear sliding glass windshield door, causing mold.
PO722 OUTPUT SPEED SENSOR CIRCUIT REPLACED DUE TO SPEED VARIATIONS ON THE ROAD WAS CONFIRMED BY DEALER OF DANGER TO DRIVE THE WARNING WAS A WRENCH LIGHT REPAIRED ON RO#[XXX] AT DEALER PAUL MILLER FORD EAST NEW CIRCLE RD LEXINGTON KY 40505 HAPPENED ON [XXX] 180 MILES AWAY FROM HOME INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
transmission suddenly downshifted causing vehicle to almost stop locking up the rear end momentarily scaring all passengers and almost causing an accident. this occurred several times. the vehicle does other weird things as well. dealer says it is lead frame issue wants to charge 1800 dollars to fix. I looked up info on how the 11 thru 13 models have recall for the exact issue and same transmission. why then wouldn't a later vehicle same transmission exact same issue be cover as a recall as well? This keeps reoccurring putting lives at risk it also looses power making so the vehicle will not move out of traffic the check engine light sometimes comes on stating trans issues the wrench light on the dash illuminates dealer as admitted it needs a new lead frame 2011 thru 2013 had recall for exact same issue has been happening for several weeks no warning just all of the sudden each time which is getting worst
The contact owns a 2016 Ford F-150. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, the engine overheated, and the vehicle would not properly accelerate. The contact stated that the vehicle lost motive power. The contact diagnosed the vehicle and determined that the intake manifold had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 95,000.
Iba conduciendo en carretera abierta y el carro se trancó feo estuve a punto de salirme de la carretera , el motor falló y bajo la potencia de manera desmedida, y derrapó , logré controlar el carro pero ahora el carro presenta códigos y fallos en la potencia , tiembla y estoy pagándolo y no me sirve , está parado ocupo ayuda para devolverlo
2016 F-150 3.5 112,000 miles. first happend two weeks ago. Has done this 5 times now. It Seems like ever so often I go over a bump or entering or exiting bridge at highway speed my truck would throw the wrench at me and check engine light and hill assist disabled and I don't believe I even have hill assist. I would have no throttle response and have to pull over and the truck would run rough so the only thing I could do is turn it off and back on and the error would fix itself. it's done this to me a handful of times now and I had my code reader with me and the error code P2112- throttle actuator control system stuck open. I did some googling and others have had this same problem. this could be a very bad situation if a person was to pull into traffic or on a busy highway and have no throttle response and get into a accident.
During highway driving at speeds of 70 mph the steering stiffens and while driving through curves I have to over correct because the steering wheel jerks to the left/right. On 9/12/24 while driving home from work at speeds of 35 mph the steering duplicated the issue and the Advance Trac service light came on along with Hill Assist disabled. This is a major safety concern. Furthermore this is the second F150 that I have experienced this issue. The first F150 was 2011 FX4 and had to spend $2800 to replace the steering rack. I would assume that Ford would be recalling this for potentially dangerous situation. My current truck is going to a Ford dealer tonight for diagnoses.
I have a 2016 Ford F-150 with the 3.5 Ecoboost engine with 92,019 miles. This morning (9/11/2024) as I headed to work, I pulled out to cross highway 54 and the truck suddenly lost power. It would only idle. As I tried pushing harder on the gas pedal, it would not come out of an idle and I barely made it to the center divide with multiple vehicles headed right at my drivers side going 65 - 70 mph. The check engine came on and stayed on. The truck was shaking and vibrating tremendously. I could not leave the truck there as it was blocking traffic in both directions. I was able to back up and cross back over the highway and pulled to the shoulder. I turned the truck off and started to make a call for AAA when I received a notification from my Bouncie. It threw a P2112 code throttle actuator “A” control system - stuck closed. After letting the truck sit for a couple minutes, I started it back up and was able to make it home.
The contact owns a 2016 Ford F-150. The contact stated while driving 60 MPH, the transmission unexpectedly downshifted, with the transmission warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.
It happen several times. I was driving at the 50 - 60 mile per hour. The transmissions unexpectedly downshift to first gear and the RPM when above 5-6K. I have to switch the gear to neutral and pull over to the side of the road. Then turn off the engine and turn it back on. The problem seems to go away for a few days. Then it happen again. It's very dangerous when this happen.
I was driving down the road going about 60mph and all of a sudden my transmission information on my instrument cluster started glitching like my 1-6 and my D for drive was flickering and just disappeared warning sign came up said see owner's manual next thing I know my transmission shifted from six gear down to first gear and locked up my back tires luckily I released the gas pedal right when I noticed it was glitching I think that might of helped a little before it dropped down in gear major safety risk I'm happy I was not on the interstate or hauling anything
The contact owns a 2016 Ford F-150. The contact stated while driving 6th gear at approximately 50 MPH, the transmission unexpectedly downshifted to 1st gear, causing the vehicle to decelerate to approximately 5 MPH. The failure also occurred intermittently at speeds of 20 MPH. The wrench warning symbol was displayed with the message; “See Owner’s Manual". The vehicle then went into LIMP Mode. The contact stated that the vehicle coasted until the symbols went away and the vehicle returned to proper functionality. The contact became aware of a recall with a similar failure however, the recall campaign was unavailable. The vehicle had been taken to the dealer where it was diagnosed that the transmission had failed. The dealer informed the contact that the failure was related to the recall however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
My 2016 F 150 has just 23,000 miles on it, always garaged and is in next to new condition. One day I went to start it, applying the brakes as you have to, they were firm until the vehicle started. Once started the brake pedal went right to the floor! I checked everything I could to see if the brake fluid was low or possibly a leak but nothing was visibly wrong. I took it in and sure as heck it was as I thought was the worst case scenario, the master cylinder. $800 later I was back on the road. The repair shop told me this must be a frequent problem as their distributor had several on hand. To me this is very dangerous and definitely should be a recall defect that should be reimbursable to the owner by Ford!
Unexpectedly shifting down to first gear during any speed
The transmission 6R80 is absolutely horrible, a part called the lead frame is all over youtube on how to fix it at home. the transmission causes slam shifts, missed shifts, or nothing at all. 2nd to 3rd, 3rd to 4th, and 4th to 5th. When slowing down again hard shifts back down again. local mechanics say they don't want to change transmission fluid as it could do more harm then good. I called my local ford dealership and was offered to bring it in where the test would show either a transmission fix or a full replacement which is absolutely crazy to me, Ford should be held liable for these mistakes because it should be fixed with a piece of Styrofoam over the sensors, and then transmission fluid changed. But ford knows for all of that and all of the 6R80 transmissions they've put out is an astronomical number. This is horrible that its happening to a very large majority of these transmissions and nothing from ford.
My Engin light went on code was P0304 cylinder 4 misfire.I recently replaced #4 ignition coil. Using power balance test, confirmed cylinder #4 is misfiring but only on idle. Per TSB 19-2310 , suspect #4 direct fuel injector of leaking. The dealership will not help back up this problem. Need all 6 fuel injectors replaced to make my truck SAFE to drive.my truck has the 2.7L v 6 eco boost engine. A lot of these engines have this problem, Ford as of now does not have a recall but should. This problem needs fixed before someone gets hurt. This could cause a fire.
The contact owns a 2016 Ford F-50. The contact stated while driving approximately 70-75 MPH, the vehicle unexpectedly downshifted to 3rd gear. The contact pulled over to the side of the road, turned off, and restarted the vehicle, and the vehicle drove normally. The “WRENCH” symbol was briefly illuminated. The vehicle was taken to the dealer and an unknown recall update was performed. The failure persisted and the vehicle was returned to the dealer. The dealer was unable to diagnose the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 180,000.
This has happened on four separate occasions. When driving, we suddenly get a warning about hill assist, immediately followed by a warning about stability control, immediately followed by the check engine wrench light. At the exact same time, vehicle shakes very hard and loses acceleration, almost like the connection between the pedal and the engine was cut. Today, we were going about 70mph on the freeway when it happened, and all we could do was put the hazards on and let it roll in neutral. Luckily, we found a bit of shoulder to pull off on. Everyone was in danger because we lost the engine at speed. I'm scared to imagine what would have happened going up an incline. On each of these occasions, turning everything off, waiting, and then turning it back on was what it took for it to be drivable again. We have taken it to the dealership multiple times and they either sell us a 'fix' that doesn't work, or they tell us nothing is wrong with it. Looking at forums online, this problem seems to be one many people have experienced. None of them have found a solution. They suggest problems with wheel sensors and traction control systems. No one has gotten any answers from Ford. It looks like another manufacturer had a suit filed against them for the same problem. Either way, Ford is knowingly letting people drive around with vehicles that can lose engine acceleration power at any time, anywhere. We could have died today, and realistically, us and everyone around us are at risk of injury or death every time we drive this thing. We can't get any answers, and Ford dealership either can't or won't help.
Shuddering when going 40 miles per hour to 80 miles per hour
This truck is plagued with electric problems that the Ford dealership cannot solve. No other local ford dealer will even look at it. See problems below: Engine light with varying codes Tire pressure sensors stopped displaying on screen O2 senor codes Intake camshaft position sensor codes Electronic steering gear stop working Left half of steering wheel option wont work (cruise control, menu, etc.) radio stays on (even with battery disconnected at one point) taillights stop working intermittently (good bulbs, fuses, etc.) blinkers stop working intermittently (good bulbs, fuses, relays, etc.) windows rollup/down by themselves Synch displays messages at odd times while vehicle is in motion 911 assist tries to dial out AC stopped working intermittently Transmission tries to downshift by itself Four wheel drive selector knob wont engage sometimes Engine will run fine then continually die and rough rough (then will have periods of no issues.)
The contact owns a 2016 Ford F-150. The contact stated that upon shifting the vehicle into reverse, the rearview camera displayed a distorted image, compromising the back-over prevention system. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 30,000.
It over 2 years ago my truck was stalling out on me while driving and they replaced the vehicle throttle body. The same thing jsut happened last week and I again had to replace the same part. There is a recall for this part on f150s but not my year. It seems unreasonable to have to pay for the same new part in just over 2 years. I was told I should clean it every 15k now which also seems unreasonable and a cost to me.
The contact owns a 2016 Ford F-150. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, the brake warning light was illuminated. The contact stated that the brake pedal was depressed to the floorboard; however, the failure caused the vehicle to not stop at a stop light. The vehicle was slowly driven to an independent mechanic and the independent mechanic refilled the brake fluid. The contact stated that the brake fluid level was below the normal level within two minutes. The vehicle was diagnosed with brake master cylinder failure. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was advised to take the vehicle to the dealer for a diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,480.
Transmission malfunction,stop working then slam back hard again working .Took to transmission shop (Hixson Tramsmission) and charged 100 dollars to tell me they found nothing wrong. Had fluids changed in transmission for another 400 dollars on a truck 2016 with 38000 miles on it. It jam back so hard then could find nothing. I was hard enough to make my back and neck hurt. If i had be on busy road it would have caused an accident.No warning light or signals till a couple days after i spent 500 dollars trying to find the problem the engine light came on after the fact.
During the scheduled oil change service on 8/15/2024, I was informed that wheel lug nuts were swollen and tire rotation and inspection were not completed, even though I paid for a maintenance package. I replaced the lug nut two years ago for the same issue, and this will be my 3rd time replacing lug nuts on the vehicle.
The contact owns a 2016 Ford F-150. The contact stated that while the vehicle was parked, the contact became aware that the chassis frame underneath the vehicle was fractured and had started to crack. There was no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
While driving at high speed, the transmission suddenly downshifted into first gear. This resulted in a near loss of control. From looking online, it appears there was a recall for prior model years related to the same problem.
Driving down the expressway at 70 mph, vehicle gear light indicators started to flash between gears, and vehicle abruptly entered limp-home mode and downshifted to 3rd gear, causing the vehicle to aggressively decelerate to the point of the back wheels squealing. If another car was in standard following distance, it would have been a certain accident.
Data synced from NHTSA on May 4, 2026