2018 Ford F-150 Complaint Log

The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, the radio and the rearview camera was inoperative. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The diagnostic result was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the rear driver's and passenger's side doors latches independently unlocked and the driver's and passenger's rear doors swung open. The contact stated that the failure was intermittent at first but had become persistent. The contact stated that the failure occurred after the vehicle was taken through the car wash. The contact, who is an independent mechanic, diagnosed the cause of the failure as moisture inside the door wells. The contact used bungy cords to prevent the doors from swinging open. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 42,000.

Passenger door will not stay latched during cold weather. Have to hold the door closed to keep it from opening, takes about 30 minutes for it to latch again after vehicle is fully warm. Huge safety hazard, door could come open at anytime or the worst case scenario someone could fall out of vehicle.

The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, the contact noticed oil leaking from the rear of the vehicle with no warning illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the oil pan failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the catalytic converter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 53,000.

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

Door Latch Freezing during cold winter months(every year) where temperatures drop below 32°F even after Ford Recall done on both front door latches. Inability to open door, then after door opened there is an Inability for door to latch until it warmed up.

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a knocking sound coming from the vehicle before the vehicle stalled. There were no warning lights illuminated. In addition, the contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced an unknown recall; however, the VIN was not included. The manufacturer declined to reimburse the contact for the repair. The failure mileage was approximately 136,000.

The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, the vehicle shifted to neutral(N) unintendedly and the vehicle jerked. Additionally, the contact continued driving at a slower speed; however, the failure recurred while driving. No warning light was illuminated. An unknown local dealer was contacted and advised the contact that the failure might be related to Technical Service Bulletin: 252126; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,700.

10 Speed transmission will suddenly show it is downshifting from 10th gear to 1st the to 7th while driving down the road at 60 MPH, thankfully so far it has been fast enough to not actually shift into first. Who knows what would happen at 60 if all of a sudden you are in 1st gear. Not only that transmission slips, jumps around gears while driving in town, I swear I have given my wife and [XXX] son whiplash a couple of time it has been so violent. Truck had a software update, I am the 2nd owner of the truck and I don't feel safe in it any longer. I have seen so many thing about class action lawsuits and things plus supposedly ford has figured these issues out with the new trucks. How about we look out for your customer base and implement the fix on transmission in use before it cause a life altering accident. Has been happening for the last 6 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front Driver and Passenger side Wheel Bearing Failure 2 Separate incidents on same vehicle described below Hello, We have a 2018 F-150 Ford Limited and at approximately 50k/60k miles our front passenger Wheel Bearings went bad causing a loss of brakes and then proceeded to catch a fire within the brakes as a result. At approximately 80k miles we are now replacing the driver side Wheel Bearings as they are now currently at risk of failing. We have owned many vehicles and have not had to replace Wheel Bearings on any of them regardless of how we used them, the age of the vehicle and the type. We find that it is oddly unusual for this type of failure to occur let alone on both Wheel Bearings. The only indication of the second failure has been a grinding sound that can be easily mistaken for brakes or rotors needing attention. At the time of the first failure while the truck was in motion on the freeway exceeding 65mph, there was no indication of the failure other than loss of brakes and smell from the fire. The problem was seen by a licensed mechanic for the first failure who did confirm the Wheel Bearing failed. We have a scheduled appointment for 2/23/26 to confirm the same issue for the driver side. We did not maintain and keep the first component that failed however we will request to keep the failed parts upon replacement. This failure absolutely put my life at risk, my passengers lives at risk and those that were on the roadways during the time the failure occurred.

While slowing down an off ramp while towing a known trailer, vehicle engine turned off and screen said AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE. That worked. had been running for an hour.

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The transmission independently downshifted into first gear. The vehicle was uncontrollable and crashed into the median. The contact stated the failure was persistent and had occurred several times. In addition, the contact stated that the vehicle sometimes jerked forward and hard-shifted. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall of the transmission, however, the contact did not receive updates regarding the repair. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 89,000.

Transmission clunking. Rough shifting. Known problem ford does nothing to fix it. Needs ADDRESSED

The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the transmission overheated. There was no warning light illuminated. There was smoke inside the cabin and bed cover. There was an abnormally high-pitched sound detected while driving. While reversing, there was an abnormal sound detected. The vehicle was taken to the local dealer, where it was diagnosed that there was transmission fluid on the exhaust. The dealer removed two quarts of transmission fluid. The vehicle was repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 97,178.

Transmission was changing gears with a very noticeable jerk. Transmission would downshift without warning at various speeds. Transmission would not shift into gear when lever moved from forward to reverse - would stay in neutral Fortunately, the vehicle warranty had been extended, and repairs were accomplished under that. But your recent investigation of F-150 years 2015 - 2017 should be extended because similar problems are existing in later years. The repairs to the vehicle cost over $4,700 - all covered by the warranty. And it appears that the problem with the transmission is well known among the mechanics who work at Ford Dealerships

This vehicle has only been serviced at Ford since our purchase. We have not noticed any leaks after having the oil change in April 2024; however, we have noticed and reported in the past to the Advisor the rattling/ticking coming from the engine while the vehicle is running but nothing was was mentioned by the technician/Service Advisor after having vehicle serviced until recently. We took the truck in to be checked after noticing the check engine light came on. It was at this time the Service Advisor mentioned while there was no evidence the oil was leaking it appeared to have no oil in the truck. The Service Advisor at the Ford dealership mentioned the technician investigated and stated the oil was being absorbed into the engine and that the engine needed to be replaced.

The contact owns a 2018 Ford F-150. The contact stated that while driving 65 MPH, the vehicle shifted out of gear. The contact stated that the engine revved abnormally. The contact was able to take the off-ramp and coasted into a parking lot. The vehicle failed to shift into gear. The vehicle was restarted, and the wrench symbol was displayed. The message to “See Owner’s Manual” was displayed. The vehicle reset while driving and then started to drive as designed. The contact stated while driving 65 MPH, the vehicle jerked roughly. The vehicle shifted from tenth gear to fourth gear and then into neutral. The vehicle was restarted and shifted into gear. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the local dealer, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 113,000.

The transmission in my 2018 F150 was diagnosed with a faulty CDF drum bushing failure. The Ford mechanic told me it is a known issue on F150s up through 2019, and there is no fix, leading to transmission failure. My vehicle suddenly downshifted from 70 to 50 on a highway, jolted back and forth, and caused tires to peel out. It was not safe.

The contact owns a 2018 Ford F-150. The contact stated while reversing, the back-over prevention camera did not function as intended. The contact stated that the back-over prevention camera displayed a black screen. The contact stated that due to the failure, the vehicle lightly tapped a nearby pole. The contact stated that very little damage was done to the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed APIM module. The contact was informed that the APIM module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 102,500.

The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was idling, the contact heard a ticking sound coming from under the hood and noticed an abnormal white smoke coming from the rear exhaust. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. Upon further inspection, the VIN was related to Customer Satisfaction Program: 21N03; however, the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

When driving the vehicle in the morning, pulling out into traffic onto a highway near my home, the truck accelerated from through 1st gear. When the transmission tried to shift to 2nd or 3rd it was as if the transmission went into neutral and the engine just revved. It would not accelerate. Oncoming traffic had to brake to avoid a collision with my vehicle because it was not accelerating. I have taken my vehicle back to where I purchased it as a bought an extended warranty in hopes my warranty will cover the needed repairs.

tailgate latch does not work all the time . sometimes just drops open when driving.

Ford F150 2018 2.7 litre EcoBoost 10 speed transmission. I have a noticed a hesitation/delay in 3-4-5 shift when the truck is cold, first drive of the day. This hesitation/delay sometime jerks me forward in my seat. Last week I was pulling out of my street I needed to give it a little more gas than normal the transmission shifted into neutral without me touching the shifter. This left me in the middle of the highway trying to get out of traffic to get the transmission back into drive. I finally made it to the middle (turning) lane stopped the truck, put the shifter into park then back to drive. I have notified my local Ford dealership but they were unable to repeat the issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Erratic shifting - Truck will change from 10th gear to 1st gear while driving on road unexpectedly. Also, when pulling on to the highway, the truck will go to neutral losing gear. No warning lights lit and luckily no accident has occurred. Have owned fleet of Ford trucks over 40+ years and this truck is parked for safety reasons. Have Eight (8) Ford trucks, ranging from F150, F250, and F350 currently.

Transmission failure. When going into second gear the truck would start to stall for a brief minute before shifting into next gear. This was causing harsh, and delayed shifting. Never got into an accident, but majority of the time the shifting delays would happen when turning or getting up to 35 MPH. When this occurred the truck would stall which would cause cars following stopping fast and could have caused a fender bender. Truck was taken into a ford dealer. They updated PCM trans software update- that did not fix it. They then recommend total body value replacement which was done. That did not fix it. Now they are recommending total transmission replacement with cost at $10K. The wrench light would come on every time a bad shift would occur. Dealer admitted that they have been doing total value body replacements left and right with known transmission issues with 2018 F150.

My 2018 Ford F-150 XLT truck has a 10R80 10 speed transmission with 83,500 miles and the transmission is not shifting correctly. I can’t pull out into traffic most of the time because it does not go into the next gear correctly, which is 2nd thru 7th gear. It seems to work better once it’s driven for a while every time I drive it.

While driving, I experience a complete loss of power, suddenly and usually when pulling into traffic. Several times I had to pull to the side of the road to avoid collisions from cars behind me as I lose complete power and the inability to accelerate. This was extremely dangerous. I also experience unexpected downshifting. The transmission seems to have a mind of its own and will often slip into neutral with an excessive revving of the engine. The tachometer will sometime redline if I don't tap the brakes to bring it back down. I also have harsh shifting and jerking where the rear wheels feel as if they have seized up. - This seems to be a transmission/powertrain problem. - This puts me and others at risk as the car will not accelerate when needed. - I have had it into a Ford dealer and they have confirmed and reproduced the problem. - The component has not been inspected by the manuacturer. - Sometimes a check engine light comes on when the powertrain has a violent episode.

All vehicles for maks from 1017to 1024is having transmission issues with the 1080R transmission. I would be driving down the hwy and it would continuously kick in and out of gears. Which is because it has a drum internally which is faulty. Ford knows there's a problem and won't address it. So many people are having to pay for a complete transmission replacement. My vehicle had about 78000 miles only and cost me almost 9000 dollars.

TRANSMISSION NOT SHIFTING INTO GEAR OR SLAMMING INTO GEAR JERKING

The door latches was not latching in cold weather until they are warmed up and then they latch. It is a safety thing for me and my kids and wife.

The contact owns a 2018 Ford F-150. The contact stated that the vehicle made an abnormal rattling sound on cold starts. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with cam phasers failure. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 153,000.

the transmission is failing, automotive shops have told us that a transmission rebuild or replacement is needed. They found the transmission fluid "in bad shape" with "lots of metal". The transmission downshifts harshly, it hesitates, and there is gear slippage. It is quickly degrading and will no longer be drivable soon. This is a result of Ford's design or manufacturing flaws with the 10R80 engine. The truck has 94K miles.

10r80 powertrain transmission slipped. Could not find find gear when accelerating. Both the warning lamp for maintenance required and powertrain lit up.

The contact owns a 2018 Ford F-150. The contact stated while stopped at a traffic light with her foot depressing the brake pedal, the vehicle independently accelerated. The contact was able to stop the vehicle before it crashed into the rear of the vehicle in front. The contact stated that the vehicle was also slipping out of gear into a lower gear at various speeds, almost causing a crash. Additionally, the contact stated that the vehicle seized in first gear after coming to a full stop and failed to shift into the higher gears while depressing the accelerator pedal. The contact stated that the yellow triangle with an exclamation mark (ESP Fault) and "See Owner's Manual" messages were illuminated. The contact stated that the failures were intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 118,000.

The contact owns a 2018 Ford F-150. The contact stated that while driving on a state highway at 50 MPH, the transmission started slipping, and the vehicle jerked and lost automotive power. There were no warning lights illuminated. The contact pulled over onto the shoulder lane, and had the vehicle towed to the residence. The local dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

In November of 2024, my truck was shaking, accelerating erratically, and felt like the transmission was slipping. The check engine light came on as well. I took it to the shop and after diagnosing that it was a misfire issue in cylinder 6, they replaced spark plugs, fuel injectors, and tried to switch out new coils. They found gasoline inside cylinder 6, and upon doing a compression test, it was well below 100%. The truck continued to have misfires in cylinder 6, ultimately leading to 0% compression in that cylinder after taking it back to the same authorship to diagnose. After researching online forums and technical bulletins, it’s clear this issue is not uncommon among 2.7L EcoBoost engines from this model year, suggesting a manufacturer defect. The cost to replace the engine (as now recommended) has been estimated at nearly $10,000. With the history of regular oil and maintenance by the previous owner and myself, I feel this is a manufacturing defect that could potentially cause harm to the driver and passengers.

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle a knocking and rattling sound can be heard from the engine bay. The check engine light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was advised that all four Cam Phasers would have to be replaced as well as the grill shutter. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,200.

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

The contact owns a 2018 Ford F-150. The contact stated while driving 15-20 MPH and depressing the accelerator pedal, the engine surged, and the vehicle shuddered and failed to shift into second gear. The contact stated that the failure recurred while attempting to shift into fourth gear. The contact also stated that the vehicle was experiencing engine hesitation while driving at higher speeds. The power train warning light was illuminated. The contact stated that the vehicle made an abnormally loud clunking sound intermittently while shifting from neutral(N) to reverse(R). The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was test-driven and diagnosed. The dealer recommended that the transmission be replaced. The vehicle was taken to Desert Automotive & Diesel, where DTC codes: P0734 and P07F7 were retrieved. The mechanic recommended that transmission be replaced with a brand new transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,400.

Took my vehicle to ford dealership to have leaking sunroof checked, had it repaired for broken track, but the amazing things was the price that ford charge me for the repair of the sunroof track which was $5507.49, wasn’t really told why it cost me so much being that it’s a 2018. I do have the receipt, and has been trying to find a lawyer to try and recover some of my losses. Please let me know what I should do about this repair

Sudden down shift at high speeds. It put it self park while driving. Skip gears while driving.

2018 F150 2.7L @ 118,000 miles - Intermittent check engine light kept popping up about 1 month prior to this event, which was addressed at a mechanic, repair and replacement of spark plugs attempted, but not solved. DTC codes indicated a misfire on Cylinder 6. One day I was driving at highway speed when vehicle began to shake uncontrollably with check engine light flashing and audible alarm. Vehicle was put into "reduced power" or "limp" mode and side streets had to be taken in order to get home. After evaluation by 4 mechanics, all reported the cylinder had lost compression and that one of the intake valves on the cylinder were likely the problem. Ultimately, a Ford dealership was the one who performed the engine replacement and also agreed it was likely an intake valve. I am reporting this after seeing numerous intake valve recalls for Ford engines of similar years since my event occurred. I am not attaching, but am happy to provide invoices and diagnostic quotes from all mechanics.

The transmission on my 2018 Ford F-150 has been experiencing severe and dangerous malfunctions that compromise vehicle safety. Starting around 50,000 miles (currently at 75,000 miles), the truck began exhibiting violent and unpredictable transmission behavior, including: Sudden, uncommanded downshifting from 9th or 10th gear down to 1st or 2nd gear while driving at highway speeds. This causes the engine to redline instantly, the rear wheels to lock momentarily, and the truck to jerk violently, which has forced me to swerve or take evasive action to avoid collisions. Harsh shifting, gear hesitation, and occasional failure to engage gears properly during normal city driving. These issues occur intermittently but frequently, with no warning lights or messages, and the problem persists regardless of driving mode or conditions. I took the truck to a Ford dealership, who dismissed the issue as "normal behavior" for the 10-speed automatic transmission. They quoted a very high fee just to inspect it, with a lead time of several months before they could even look at it. No diagnostic trouble codes were found, and no fix or acknowledgment of the safety risk was offered. After researching the problem online, I found numerous other F-150 owners reporting identical symptoms. This appears to be a systemic failure affecting a wide population of vehicles with the 10-speed transmission. This transmission defect poses a serious safety risk not only to me but to other drivers on the road. Uncommanded downshifting at highway speeds can result in loss of control or a high-speed crash. I believe this issue warrants a formal investigation and recall. The vehicle is available for inspection if needed.

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the vehicle began to vibrate abnormally. The contact turned off the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the camshaft and timing chain, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 112,000.

Driving down interstate and as I start to go uphill or pass a vehicle I accelerate and engine starts to sputter. Engine light blinks but I ease off gas and it goes away. If I accelerate in higher speed it continues to sputter.

Transmission or torque converter shuttering very hard at low speeds. Truck stays In higher gears when at low speeds. Yes truck is available to be inspected. Dealer states they can’t reproduce issue. But many many others with same vehicle express same issue. And no warning lights are displayed and it has been happening for 20k miles since purchase

failure of driver side left turbo leaking. Dealership suggests a rebuild of the unit for $3,000 but an independent mechanic suggests the replace the turbo because it has an internal issue that will just cause it to leak again. After researching online this is a common problem with this particular turbo with even a service bulletin. chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://static.nhtsa.gov/odi/tsbs/2020/MC-10176843-0001.pdf

The 3.5L ecoboost engine in my truck has the Ford cam phasers used also in the 2.7L and 3.0L engines. The cam phasers rattle when the engine starts, and are experiencing failure. The vehicle has been diagnosed by Ford and the quote for repairs is 6,000. To which I am responsible as Ford fails to admit that this engine has the same cam phasers that are also on the recall for other models. This engine has had several complaints and is a common issue and Ford has released a TSRB pertaining to exactly this issue. The problem with this, is that when you buy the truck as used, they don't tell you about the TSRB. Nor does Ford when you service the truck at the Ford Dealerships, tell you about any TSRBs either. My truck has had all of it service requirements met at Ford Dealerships since I have owned it. I bought the truck with 18k on it in 2020. Ford has failed to ever state at all that there was an issue with the cam phasers until I brought it in.

The contact owns a 2018 Ford F-150. The contact stated while driving 25 MPH, the transmission unexpectedly downshifted from tenth gear to fourth gear. After the contact had experienced the failure, the transmission warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with transmission failure in the cluster gears. The contact then towed the vehicle to an independent mechanic, and the part was purchased. The vehicle was repaired. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 104,000. The VIN was not available.