NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Ford F-250. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, THE CONTACT NOTICED THAT BRAKE FLUID HAD LEAKED ONTO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRAME EXHIBITED CORROSION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR AN INSPECTION. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE CRUISE CONTROL FAILED TO ACTIVATE UPON ENGAGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY STATED THAT THE BRAKE PRESSURE SWITCH NEEDED TO BE REPLACED. NHTSA RECALL CAMPAIGN ID NUMBER 11V352000 (EXTERIOR LIGHTING) WAS RELATED TO THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL; HOWEVER, IT DID NOT CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 102,746. UPDATED 8/5/13 *CN
The contact owns a 2002 Ford F-150. The contact stated while driving at an undisclosed speed, the engine seized. No warning light was illuminated. The contact attempted to start the vehicle; however, the vehicle failed to start. The contact stated that the vehicle started after several attempts. The contact stated the vehicle sat for a while before starting the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The contact was informed that the repair was not covered under recall. The vehicle was then towed to an independent mechanic; however, the failure was not officially diagnosed. The contact was informed that the failure was possibly caused by an unknown sensor. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure started in 2013; however, the vehicle had been parked and undriveable since 2017. The manufacturer was not made aware of the failure. The failure mileage was 109,000.
TL* THE CONTACT OWNS A 2002 FORD F-250 SD DIESEL. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, A LOUD NOISE WAS EMITTED FROM THE VEHICLE. THE CONTACT ATTEMPTED TO ENGAGED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE POWER STEERING AND BRAKE PULLEY HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 260,000. *TR
2002 FORD F250 SUPER DUTY RUSTED STEEL BRAKE LINE WHICH CAUSED THE BRAKES TO FAIL AT 25MPH IN NEIGHBORHOOD. I HAVE 84,507 MILES ON THE VEHICLE AND DO NOT LIVE IN A HARSH ENVIRONMENT. THE LOCATION OF RUSTY AREA IS APPROXIMATELY 6 - 12 INCHES AWAY FROM JUNCTION SPLICE FOR THE FRONT BRAKES AND REAR BRAKE LINE. THE RUSTY BRAKE LINE IS THE LONG REAR BRAKE LINE. THE STEEL BRAKE LINE IS RUBBING A CABLE COVER THAT HAS METAL TAPE ON IT AND HAS CAUSED PREMATURE RUSTING. I LIVE IN EAST TENNESSEE AND THE WEATHER IS NOT HARSH. I PURCHASED THE VEHICLE NEW AND HAD BRAKE ROTOR PROBLEMS BEFORE AND HAD THE DEALER TO TURN THE ROTORS ONCE AND REPLACE THE FRONT ROTORS. THANK GOODNESS I WAS TRAVELING IN THE NEIGHBORHOOD WHEN THIS HAPPEN. THE WEEK BEFORE I DROVE THE TRUCK ON I-40 GOING TO NORTH CAROLINA THRU THE GORGE. WHAT IF IT HAPPENED THEN? *TR
ON SEVERAL OCCASIONS, WITHOUT ANY REASON, MY DRIVER-SIDE SEAT BELT HAS UNBUCKLED ITSELF WHILE THE VEHICLE IS MOVING (SPEED DOES NOT SEEM TO BE A FACTOR). AFTER EXPERIENCING THIS A FEW TIMES I BEGAN INSERTING THE BUCKLE AND JIGGLING IT AND PULLING IT TO MAKE SURE IT LOCKED FIRMLY BEFORE DRIVING. EVEN AFTER HAVING DONE THIS, THERE HAVE STILL BEEN TIMES WHEN IT UNBUCKLED ITSELF WHILE DRIVING. IF I GET INTO IN AN ACCIDENT THE SEAT BELT MAY NOT OFFER ANY RESTRAINT/PROTECTION. *TR
2002 FORD F250 SUPERDUTY. CONSUMER WRITES IN REGARDS TO A STRONG DIESEL FUEL ODOR AND FINDING FUEL ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT IN THE CAB OF THE VEHICLE. THE DEALER INFORMED THE CONSUMER, THE DIESEL ENGINE WAS DESIGNED WITH COPPER SLEEVES OR CUPS AROUND THE FUEL INJECTORS. THE PURPOSE OF THE CUPS WERE TO SEPARATE THE ENGINE COOLING SYSTEM FROM THE PRESSURIZED FUEL SYSTEM. OVER A PERIOD OF TIME, THE ENGINE COOLANT REACTED WITH THE COPPER CUPS AND CREATED SMALL PIN HOLES OR CRACKS IN THE INJECTOR CUPS. SINCE THE FUEL SYSTEM WAS PRESSURIZED IT INJECTED DIESEL FUEL INTO THE COOLANT CIRCULATING IN THE ENGINE. EVENTUALLY THE DIESEL FUEL CAME OUT OF THE RADIATOR OVERFLOW AND ALL OVER THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. SINCE THERE WAS NO WAY TO TELL, WHICH INJECTOR CUP WAS BAD, ALL OF THEM WOULD HAVE TO BE REPLACED ALONG WITH THE COOLANT HOSES AND THE RADIATOR WOULD NEED TO BE FLUSHED. THE ENGINE WOULD HAVE TO BE TAKEN APART, THE HEADS WOULD HAVE TO BE REMOVED AND THE INJECTOR CUPS REPLACE.*JB UPDATED 02/13/13
THE #3 SPARK PLUG BLEW OUT OF THE ENGINE HEAD. THIS IS THE SECOND TIME THIS HAS HAPPENED ON THE SAME SIDE OF THE ENGINE. BY BLOWING OUT, IT IS A FIRE HAZARD ,AS THE ENGINE STILL PUMPS GAS THROUGH THIS PISTON. THIS IS AN EXPENSIVE PROBLEM TO FIX AND FORD NEEDS TO TAKE RESPONSIBILITY FOR ITS BAD HEAD PROBLEM. *TR
AFTER COMING TO A STOP AT A RETAIL PARKING LOT, I COULD NOT SHIFT INTO PARK. IT FELT AS THOUGH THE SHIFT LEVER HAD BECOME UNATTACHED FROM THE TRANSMISSION. I SHUT THE VEHICLE OFF WHILE IN DRIVE AND APPLIED THE PARKING BRAKE. INVESTIGATION REVEALED THAT THE BRACKET THAT IS ATTACHED TO THE TRANSMISSION TO HOLD THE SHIFT CABLE TO ALLOW SHIFTING OF THE TRANSMISSION, BROKE AWAY FROM THE TRANSMISSION THREADED MOUNTING BOSSES. THE ALUMINUM THREADED MOUNTING BOSSES CRUMBLED WITH SEVERAL PIECES FALLING TO THE GROUND. THE INABILITY OF PLACING THE VEHICLE INTO NEUTRAL OR PARK ESPECIALLY AT A TIME OF URGENCY IS OF GREAT CONCERN TO ME. A REPAIR OPTION SHORT OF REPLACING THE TRANSMISSION HAS NOT YET BEEN DISCOVERED. SEVERAL FORD DEALERS SAID THAT THEY HAVE NEVER HEARD OF SUCH AN ISSUE. MY MECHANIC WHO IS TRYING TO DEVELOP A MAKE-SHIFT BRACKET STATED HE HAS SEEN MANY CASES ON WEB SITES THAT ARE AVAILABLE TO REPAIR STATIONS. ONE GOOGLE SEARCH ON FORD TRUCK FORUM SHOWED AN IDENTICAL PROBLEM SUCH AS MINE. THANK YOU *TR
WHILE DRIVING I BEGAN TO HEAR A LOUD POPPING NOISE COMING FROM THE ENGINE. AFTER STOPPING AND CHECKING THE ENGINE I NOTICE I HAD A BLOWN OUT SPARK PLUG AND BUSTED IGNITION COIL. I HAVE A 2002 FORD F 250 SD. I HAVE ATTEMPTED TO PUT IN A NEW PLUG BUT IT WILL NOT SCREW INTO THE HOLE. DAMAGE ESTIMATES ARE FROM $150.00 ON LABOR FEES AND $75-100 ON A TEMP. FIX HELICOIL OR HEAD REPLACEMENT FOR $2500.00. FORD MECH. SAID IT HAPPENS ALL THE TIME, DUE TO POOR DESIGN. *JS
TL* THE CONTACT OWNS A 2002 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED RAPIDLY TO FLOOR UPON ENGAGING. THE VEHICLE FAILED TO SLOW DOWN UNTIL AFTER REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE BRAKE LINES FRACTURED DUE TO CORROSION. THE VEHICLE WAS REPAIRED. IN ADDITION, THE ENTIRE UNDER CARRIAGE WAS COMPLETELY RUSTED BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
MY SPEED CONTROL STOPPED WORKING IN 2012. IT IS A FORD F-250 SUPER DUTY. VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DRIVELINE FAILURE CAUSING VIBRATIONS AND A CRACK IN TRANSMISSION. *TR
ON 03/16/2012 AT 10:30PM WHILE ON MY WAY HOME FROM WORK, I CAME TO A STOP AT A STOP SIGN. TRUCK WAS RUNNING FINE. AS I PULLED AWAY FROM THE STOP SIGN AND ACCELERATING I HEARD A LOUD POP AND WHAT SOUNDED LIKE AN EXHAUST LEAK. I IMMEDIATELY PULLED OVER AND LOOKED UNDER THE HOOD. I FOUND THAT THE COIL ON THE #3 SPARK PLUG WAS OUT AND THE EXHAUST SOUND WAS COMING FROM THE HOLE WHERE THE SPARK PLUG SHOULD HAVE BEEN. ONLY LIVING 2 MILES FROM WORK, I DROVE THE TRUCK HOME AND PARKED IT TIL MORNING. IN THE MORNING I WENT OUT AND TRIED TO PUT THE PLUG BACK IN AND REALIZED THERE WERE NO THREADS TO THREAD THE PLUG INTO. THIS IS VERY DISCONCERTING REALIZING THAT THERE WILL BE SOME MAJOR WORK NEEDING TO BE DONE ON THE TRUCK BEFORE I CAN DRIVE IT AGAIN. NOT TO MENTION COST. UPON SOME INTERNET RESEARCH, I HAVE FOUND THAT THIS HAS BEEN A MAJOR PROBLEM WITH THESE FORD TRUCKS AND THAT FORD IS REFUSING TO DO A RECALL ON THIS MATTER. I JUST PURCHASED THIS TRUCK ON 03/12/2012 AND CANNOT DRIVE IT ANY MORE. I WILL NOT DRIVE IT ANY MORE DUE TO THE SAFETY ASPECT OF THE FUEL VAPORS COMING OUT OF THE HOLE AND POSSIBLY CATCHING FIRE FROM THE SPARK PLUG WIRE STILL ARCING. LEAST OF ALL THAT IT WILL CAUSE MORE DAMAGE TO THE ENGINE BEFORE IT CAN BE REPAIRED. THANK YOU FOR YOUR TIME IN THIS MATTER AND I AM HOPING THAT SOMETHING CAN BE DONE IN THE NEAR FUTURE THAT WILL MAKE FORD DO A RECALL ON THESE TRUCKS AND GET THE PROBLEM FIXED ONCE AND FOR ALL. *TR
TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A LOUD ABNORMAL SOUND EMITTED FROM THE ENGINE COMPARTMENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE SPARK PLUG HAD EXPLODED OUT OF THE CYLINDER HEAD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2002 FORD F250 WITH DEFINITY DAKOTA A/T TIRES, SIZE LT 265/75R16, DOT NUMBER: UTW8PA91108. THE CONTACT WAS DRIVING 70 MPH WHEN THE TREAD SEPARATED FROM THE FRONT PASSENGER TIRE. THE CONTACT MERGED TO THE SHOULDER WHERE HE CHANGED THE TIRE AND INSTALLED THE SPARE. THERE WERE NO ROAD HAZARDS THAT COULD POSSIBLY HAVE CONTRIBUTED TO THE FAILURE. THE TIRE WAS TAKEN TO A LOCAL TIRE MERCHANT WHO RE-INSTALLED A NEW TIRE. A MONTH LATER WHILE DRIVING 70 MPH, THE FRONT DRIVER AND THE REAR PASSENGER SIDE TIRES EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO THE FRONT DRIVER SIDE UNDER CARRIAGE. THE SPARE TIRE WAS INSTALLED O BOTH FAILED TIRES. THE TIRES WERE NOT INSPECTED FRO THE CAUSE OF THE FAILURE AND THE MANUFACTURER OF WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 183,000. THE FAILURE MILEAGE OF THE TIRE WAS 15,000.
TL*THE CONTACT OWNS A 2002 FORD F250 SD. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE AND SUDDENLY THERE WAS A REDUCTION IN THE ENGINE POWER. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THEN RESUMED CAUTIOUSLY TO THE RESIDENCE. UPON REACHING THE DESTINATION THE VEHICLE WAS INSPECTED. THE CONTACT DETECTED ONE OF THE SPARK PLUGS EXPLODED FROM THE HEAD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
SPARK PLUG IN THE #8 CYLINDER WAS BLOWN OUT BREAKING THE COIL PACK AND MESSING THE THREADS UP INSIDE THE HEAD ON THE TRITON 5.4 V8. *KB
MY FAMILY IS FORD MOTOR DEDICATED AND AS WE BUY NEW TRUCKS THE OLD ONES ARE PASSED ON TO OTHER FAMILY MEMBERS. WE PURCHASED THREE NEW TRUCKS AND HAVING PROBLEMS WITH TWO. THEY ARE FORD 2002 F250 SUPER DUTY WITH THE 7.3 L DIESEL. BOTH TRUCKS HAVE HAD THERE DEFECTIVE INJECTOR WIRE HARNESSES REPLACED, SHORTED OUT ON THE INTERSTATE CAUSING THE ENGINES TO SHUT COMPLETELY DOWN. NO STEERING, BRAKES, NOTHING. I WAS TOLD BY THE TECH THAT THE WIRING IS DEFECTIVE AND THE OIL AND HEAT IS WHAT WAS CAUSED THE FAILURE, HE HAS SEEN THIS REPAIR QUIT OFTEN. THE OTHER PROBLEM IS ACCELERATION TO PASS OR GET UP TO SPEED QUICKLY GOING ON THE INTERSTATE OR ANYWHERE, WHEN YOU DEPRESS THE THROTTLE PEDAL QUICKLY THERE IS NOTHING LIKE IT JUST FELL ON ITS FACE. AFTER YOU TAKE YOUR FOOT OF THE PEDAL AND COUNT ABOUT 5 SECONDS AND TRY IT AGAIN IT WILL WORK. BIG SAFETY ISSUE. I HAVE HAD 4 CLOSE CALLS AND CANT AFFORD TO REPAIR THIS TRUCK ALL THE TIME ON V.A. DISABILITY. IF YOU KNOW ANYTHING PLEASE PASS IT ON OR BACK TO ME. REPAIRS ARE VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 FORD F-250 DIESEL. WHEN THE ACCELERATOR WAS DEPRESSED, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE, WHICH COULD CAUSE A CRASH. THE DEALER DIAGNOSED THAT A SILENT RECALL WAS ISSUED AND THE CONTACTS VEHICLE WAS A PART OF THAT RECALL, BUT THE MANUFACTURER DID NOT HONOR THE RECALL. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
HAVE HAD APPROXIMATELY $8000 IN CAR REPAIR BILLS IN LAST FEW MONTHS FOR OUR 2002 FORD F250 DIESEL TRUCK AND 2005 FORD EXPLORER XLT. TREMENDOUS FINANCIAL BURDEN 2002 FORD F250 DIESEL TRUCK - HUBS SEIZED, LOSS OF CONTROL OF VEHICLE PREMATURE RUSTING OF VEHICLE BODY, TAILGATE BUT MOST IMPORTANTLY THE OIL PAN IN WHICH REPLACING THE OLD PAN BECAME AN APPROXIMATELY $3,000 REPAIR BILL. 2005 FORD EXPLORER - TRANSMISSION WENT AT 80,000 MILES! HUBS SEIZE. *TR
HELP! SPARK PLUGS #3 AND #5 HAVE BLOWN IN MY FORD 2002 F250 SINCE THE BEGINNING OF 2011. THESE FAILURES HAVE HAPPENED ON TWO SEPARATE OCCASIONS CAUSING ME TO LOOSE POWER ON MAJOR HIGHWAYS AND NARROWLY AVOIDING AN ACCIDENT WHILE TRYING TO NAVIGATE MY WAY THROUGH TRAFFIC TO GET TO A SAFE PLACE. I UNDERSTAND THAT THIS FAILURE HAPPENS FREQUENTLY TO A LARGE NUMBER OF FORD VEHICLE OWNERS. I ALSO UNDERSTAND THAT NHTSA HAS DENIED ANY FURTHER ACTION AGAINST FORD. I FIND THIS DENIAL QUESTIONABLE WITH THE VAST NUMBER OF COMPLAINTS ABOUT THIS SAME PROBLEM OCCURRING OVER AND OVER. MY SAFETY AND THE SAFETY OF OTHERS WAS JEOPARDIZED ON BOTH OCCASIONS THAT MY PLUGS BLEW OUT OF THEIR SOCKETS. SOMETHING NEEDS TO BE DONE! *TR
AT RANDOM INTERVALS, WITH NO PROVOCATION, MY SEAT BELT WILL UNCLICK ITSELF. AFTER I RE-BUCKLE, TUGGING ON IT WILL NOT CAUSE IT TO RELEASE. HOWEVER THIS HAS NOW HAPPENED FOUR TIMES SINCE I BOUGHT THE VEHICLE 3 MONTHS AGO. *TR
2002 FORD F-250. UNIT #1 WAS WESTBOUND IN FAR RIGHT LANE OF THE OHIO TURNPIKE. THE RIGHT SIDE TRAILER WHEEL, SINGLE AXLE, CAME OFF CAUSING TRAILER TO FISH-TAIL DAMAGING TAILGATE OF POWER UNIT. UNIT #1 DROVE TO BERM, THEN ACCESS ROAD DISABLED. *LN ACCORDING TO THE POLICE REPORT, THE TRAILER DIDN'T HAVE ANY LICENSE PLATES, THE VIN LABEL WAS WORN AND CORRODED. THERE WAS DAMAGE TO THE VEHICLE AND THE TRAILER. (OHIO TRAFFIC CRASH REPORT # 10-0428-90)*JB
TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THE STEERING WHEEL FAILED. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE AND REQUIRED HIM TO PUT BOTH HANDS ON THE STEERING WHEEL IN ORDER TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE FOR THE STEERING WHEEL FAILURE. THE STEERING BOX GEAR BOX WAS ALSO ADJUSTED TWICE; HOWEVER, IT DID NOT CORRECT THE FAILURE AND THE STEERING WHEEL CONTINUED TO BE LOOSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE CURRENT MILEAGE WAS 142,000. UPDATED 7/26/13 *CN THE CONSUMER RECEIVED A SECOND OPINION, AND WAS INFORMED THE PROBLEM WAS THE BALL JOINTS.
HAVE HAD 2 SETS OF BFGOODRICH 285/75/16 122R D TIRES THAT HAVE FAILED WITH SEPARATION PROBLEMS. THE FIRST SET THAT FAILED 05/11, WE HAD BLOWOUT ACCIDENT ON INTERSTATE CAUSING OVER $3000 DAMAGE TO DRIVER FRONT. LUCKILY NO PERSONAL INJURIES BF GOODRICH REPLACED THE TIRES AT 100%, SAME TIRES. THE SECOND SET HAVE SAME SEPARATION PROBLEMS AS OF 03/15, AT APPROX. 30000 MILES ON 60000 MILE TIRES. THE TIRE KINGDOM STORE ADVISED UNSAFE TO DRIVE AND SAID THESE TIRES WERE MANUFACTURED AT SAME TIME THE RECALLS WERE. HE CALLED THE RECALL# AND WAS ADVISED TO REPLACE AT 100% SO WE REPLACED THEM WITH THE MICHELIN 285'S. NOW WE ARE BEING TOLD THE BF GOODRICH RECALL OFFICE WILL ONLY PAY 70% ON THE NEW TIRES. THAT IS UNACCEPTABLE FOR THIS SERIOUS DEFECT IN THESE TIRES. IT DOES APPEAR THE WARRANTY DOESN'T REALLY ADDRESS MANUFACTURER DEFECTS.THIS DEFECT IS NOT DUE TO WEAR, TEAR OR CONSUMER FAULT. HAD THE DEFECT NOT BEEN IN THE TIRE, THE TIRES WOULD STILL BE IN GOOD WORKING ORDER WITHOUT DANGER OF FAILURE THAT OCCURRED. WE FEEL THESE TIRES ARE UNSAFE AND WE HAVE ASKED BFGOODRICH TO REPLACE WITH DIFFERENT TIRE AT 100% SINCE WE DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR WHAT APPEARS TO BE MANUFACTURER DEFECT. *TR
ON SUNDAY MAY 1ST. I WAS DRIVING MY FORD F250 ON THE FREEWAY AND NOTICED THAT SMOKE WAS COMING OUT OF THE DASHBOARD, AND OUT OF THE AC VENTS. I PULLED OVER TO THE EMERGENCY LANE OF THE FREEWAY AND OPENED THE HOOD, WE SAW NO SMOKE NOR FIRE UNDER THE HOOD BUT JUST TO BE ON THE SAFE SIDE I DISCONNECTED THE BATTERY. THE SMOKE CONTINUED COMING OUT THROUGH THE DASHBOARD I THEN PROCEEDED TO CALL AAA AND THEY CALLED THE POLICE. MY SON THEN CALLED 911, AND BEFORE THE FIRE DEPARTMENT ARRIVED TO THE SCENE THAT TRUCK CAUGHT FIRE AND KEPT BURNING UNTIL THE FIRE DEPT. TURNED IT OFF. THE TRUCK IS NOW A TOTAL LOSS, ASIDE FROM MY TRUCK BURNING UP I HAD ALOT OF WORK TOOLS THAT BURNED IN THE FIRE AS WELL. *TR
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THE STEERING WHEEL PULLED TO THE LEFT AND TO THE RIGHT WHEN THE CONTACT MADE A LEFT TURN AND THE CONTACT WAS FORCED TO PULL THE VEHICLE ONTO THE SIDE OF THE ROAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER THE FIRST TIME THE FAILURE OCCURRED AND THE STEERING GEAR BOX WAS REPLACED, BUT THE FAILURE RECURRED AFTER ONE WEEK. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY WERE TOLD THAT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE OCCURRED MORE OFTEN AT LOWER SPEEDS THAN HIGHER SPEEDS. THE FAILURE MILEAGE WAS 165,080 AND THE CURRENT MILEAGE WAS 166,000.
THERE WAS NO EVENT LEADING UP TO THIS FAILURE IT JUST HAPPENED THE SPARK PLUG AND COIL BLEW OUT OF THE CYL HEAD OF THE ENGINE CAUSING A LOUD NOISE AND SEVERE LOST OF POWER. THE TRUCK HAD TO BE TOWED TO THE REPAIR SHOP TO REPAIR THE HEAD AND RETHREAD THE SPARK PLUG HOLE. LOOKING ON THE INTERNET FOR THIS SAME PROBLEM AND FOUND HUNDREDS OF COMPLAINTS WITH THE SAME PROBLEM. *TR
TL*THE CONTACT OWNS A 2002 FORD F-250 SUPERDUTY. THE CONTACT CRASHED INTO A VEHICLE WHILE DRIVING 65 MPH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AS A RESULT OF THE LACK OF THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD TAKE HIS INFORMATION AND WOULD MOST LIKELY INVESTIGATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 127,000.
THE WIRING HARNESS FOR THE INJECTORS STARTED FALLING APART. DEALER WHERE I BOUGHT THE TRUCK NEW SAID THEY HAVE BEEN HAVING PROBLEMS WITH THE HARNESS. THEY SAID THEY HAVE A NEW AND IMPROVED HARNESS THAT WILL NOT FALL APART. *TR
AUTO HEADLAMPS AND TAIL LAMPS DON'T WORK. DOOR AJAR LIGHT STAYS ON. DOME LIGHT DOES NOT COME ON WHEN DOOR OPEN. FUEL GAGE STUCK ON FULL. IS IT THE VSM?
TL*THE CONTACT OWNS A 2002 FORD F250 SUPER DUTY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO SHAKE WITH A VIBRATION. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC WHO STATED THAT ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO A DIFFERENT MECHANIC TO BE REPAIRED. THE FAILURE MILEAGE WAS 86,000.
2002 FORD F-250 5.4L TRITON MOTOR. 95,950 MILES ON ENG. SPARK PLUG BLOW OUT. JUST COST ME $775 DOLLARS TO HAVE SPARK PLUG INSERT,NEW SPARK PLUG, AND SPARK PLUG COIL REPLACED. I DID NOT GET THE OLD PARTS BACK. *TR
TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED WHILE DRIVING ATA ANY SPEED, THE DRIVER SIDE SEAT BELT DETACHED INDEPENDENTLY. THE CONTACT STATED THAT IF THE SEAT BELT WERE TO DETACH DURING A CRASH, IT COULD CAUSE LIFE THREATENING INJURIES. THE CONTACT LOCATED A RECALL FOR THE SEAT BELTS (NHTSA CAMPING ID NUMBER: 01V227001 SEAT BELTS:FRONT:BUCKLE ASSEMBLY ) BUT THE RECALL WAS FOR THE 2001 MODEL AND NOT THE 2002 MODEL. THE CONTACT STATED THAT THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL BECAUSE THE CONSUMER EXPERIENCED THE EXACT SAME CONSEQUENCE AS STATED IN THE RECALL FOR THE 2001 MODEL F-250. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000. UPDATED 03/11/11
MY 2002 FORD F250 V10 WITH AN IMMACULATE MAINTENANCE RECORD AND 70,000 MILES ON IT, STARTED TO TIC, TIC, TIC? I BROUGHT IT TO THE DEALER TODAY TO GET CHECKED OUT, HE GOT IN THE TRUCK AND REVVED THE ENGINE AND....BOOM! A SPARK PLUG SHOT OUT RIGHT BEFORE MY EYES AND GASOLINE/OXYGEN MIST REPEATEDLY SHOT OUT OF THE HOLE!!!. SIMPLY PUT, TIRES WEAR OUT, BALL JOINTS WEAR OUT, WHEEL BEARINGS WEAR OUT. SPARK PLUGS DON'T SHOOT OUT OF CYLINDER HEADS UNLESS THE CYLINDER HEAD IS DEFECTIVE!!!!!!!!!!!! THE REPAIR COST ME $600.00! THERE ARE 1000'S OF COMPLAINTS ON THE WEB OF THE SAME THING HAPPENING TO MANY PEOPLE. FORD NEEDS TO BE HELD ACCOUNTABLE......AND I WANT MY MONEY BACK! *TR
2002 F250 SUPER DUTY LARIAT WITH 80,350 MILES AND ORIGINAL FACTORY INSTALLED PLUGS LOST A SPARKPLUG ON PASSENGER SIDE OF MOTOR ON 8/22/2010, 183 MILES FROM DEALER(WHO SOLD ME AN AFTER MARKET "EXTENDED" WARRANTY. I PAID $300.00 PLUS TO HAVE TRUCK TRAILERED BACK TO THE DEALER AND HAVE INCURRED OTHER EXPENSES NOW THAT WE ARE GOING ON OVER A WEEK SINCE THE PROBLEM! I DON'T HAVE ANY FAITH IN THE VEHICLE NOW AND AM NOT GOING TO BE OVERLY SURPRISED AT WHAT THIS SITUATION HAS DONE TO THE TRADE-IN VALUE OF, WHAT WAS, A BEAUTIFUL TRUCK. FORD SAYS "WON'T HELP" AND WARRANTY PEOPLE SAY "WON'T HELP; NOT A LUBRICATED PART". ASKING FOR LETTERS TO THAT EFFECT FROM BOTH COMPANY'S FOR MY "PERSONAL USE"!!! *TR
8 AUG 2010 11:25AM; PASSENGER FRONT FIRESTONE STEELTEX A/T LT265/75R16D ON 02 F250 FX4 LARIAT SUPER DUTY CREW CAB; TREAD SEPARATED CAUSED F250 ON MISSOURI E.B. I-44 102.6 MILE MARKER TO GO INTO DITCH HITTING 3 ROCK OUTCROPPINGS TOTALING TRUCK. WIFE HIT WINDSHIELD HAD C/T SCAN AT E/R COX SOUTH HOSPITAL IN SPRINGFIELD, MO. DUE TO BRAIN SWELLING + OTHER INJURIES. DRIVER: ROGER SUFFERED SOFT TISSUE INJURIES. 13-MONTH "RJ" MINOR INJURIES. MO. HWY PATROL REPORT #:08081000600 DESCRIBES ACCIDENT. NUMEROUS PHOTOS & FOLLOW-UP ADJUSTER'S ASSESSMENT RATED ALMOST NEW +90% TREAD AT 18/32NDS. VEHICLE CURRENTLY AT (LIEN HOLDER'S INSURANCE COMPANY'S CONTROL - USAA), INSURANCE IMPOUND IN SPRINGFIELD AT 1155 N ELDON (417) 863-8976. F250 PURCHASED AT KB MOTORS IN HOUSTON, TX. ON 23 JULY 2010 2-WKS EARLIER. VEHICLE WAS LOCATED 1ST ON AUTOTRADER.COM AND THEN ON E-BAY MOTORS AS WELL AS ON KB MOTORS WEB SITE CLAIMING FRONT TIRES +90% TREAD. AT POINT OF OBTAINING TRUCK, HAD PERSONNEL CHECK & FILL TIRES ACCORDING TO THE TIRES' SPECS. *TR
DURALAST HUB ASSEMBLY FAILURE FOR 2002 FORD F250. *TR
MY 2002 F250, 4X4, 7.3L DIESEL FORD TRUCK WITH 48,846 MILES HAS HAD THE THIRD ACCELERATOR PEDAL INSTALLED AT A PRICE OF $1186. FORD REFUSED TO DO ANYTHING, EVEN WITH FORD SERVICE ACTION 03B03 AND EVEN WITH A LAW SUITE PENDING COURTS APPROVAL. CUSTOMER SATISFACTION PROGRAM 10B16. MY TRUCK DROPPED TO IDLE IN THE MIDDLE OF A LEFT TURN HAULING A 12,000 LB TRAILER. IT WAS A TERRIBLE START TO A VACATION TO THE COAST. *TR
ON THIS DATE IN 2010 MY F250 SD HAD THE LEFT TIE ROD REPLACED ALONG WITH A COMPLETE "HEAVY DUTY" FRONT WHEEL BRAKE SERVICE (INCLUDING ROTOR REPLACEMENT) AND A FOUR WHEEL ALIGNMENT PERFORMED BY A FORD DEALERSHIP. THIS WAS TO ADDRESS A SEVERE SHIMMY AND VIBRATION THAT OCCURRED WHENEVER THE BRAKES WERE APPLIED. I'D CONSIDER THE CONDITION TO BE SO SEVERE THAT IT WAS A SAFETY CONCERN ON MAINTAINING CONTROL OF THE VEHICLE AT TIMES. TODAY, 5/22/12 AT 112,800 MILES AND LESS THAN TWO YEARS AFTER THE INITIAL REPAIR I AM EXPERIENCING THE EXACT SAME SYMPTOMS AGAIN. I'VE DONE SOME RESEARCH ON-LINE AND HAVE FOUND MULTIPLE CONSUMER COMPLAINTS OF THIS VEHICLE FROM MODEL YEARS 2000 - 2003 WITH THIS COMPLAINT. OWNERS ARE HAVING MULTIPLE OCCURRENCES OF HAVING TO REPLACE THE ROTORS AT A FREQUENCY OF 10K - 20K MILES. I'M TAKING MY TRUCK TO THE DEALER IN THE MORNING FOR HIS INSPECTION. WITH MY PERSONAL EXPERIENCE AND THE NUMBER OF COMPLAINTS I'VE SEEN IN MY RESEARCH I FIND IT HARD TO BELIEVE THAT FORD IS NOT SUPPORTING ANY CORRECTIVE ACTION. *TT
THE VEHICLE IS DEPENDENT UPON A VEHICLE SECURITY MODULE TO OPEN DOORS, SHOW IF DOORS ARE OPEN OR CLOSED, AUTOMATICALLY LOCK AND UNLOCK DOORS, TURN ON AND OFF LIGHTS, ETC. THE UNIT INSTALLED IN MY VEHICLE HAS BEEN REPLACED BY ANOTHER UNIT BY FORD. FORD HAS NOT RECALLED THIS DEVICE. MANY OWNERS HAVE REPORTED AND HAVE HAD TO REPLACE THESE DEVICES BECAUSE OF THE PROBLEMS WITH LOCKS NOT WORKING (OPEN AND CLOSE), HEADLIGHTS NOT WORKING OR TURNING OFF WHILE DRIVING, FALSE SAFETY INDICATIONS BEING DISPLAYED, ETC. I AM NOW EXPERIENCING THIS PROBLEM AND HAVE TO REPLACE THIS MODULE TO STOP THESE SAME ISSUES IN MY VEHICLE. IT IS A THERMAL PROBLEM AND ONLY OCCURS WHENEVER THE VEHICLE IS WARMED DURING THE DAY IN THE HEAT. IT BEGINS TO WORK PROPERLY AFTER THE AIR CONDITIONER COOLS THE CAB DOWN OR AT NIGHT WHEN THE TEMPERATURES ARE COOLER. THE ORIGINAL PART # IS 2C7T-15K602-AJ, THE REPLACEMENT PART # IS 4C7Z-15604-AC. *TR
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT SHE RECEIVED A SETTLEMENT NOTICE FROM AN ADMINISTRATOR STATING THAT THERE WAS A POSSIBLE DEFECT IN THE ACCELERATOR PEDAL ON HER YEAR, MAKE AND MODEL VEHICLE. THE NOTICE STATED THAT THE PEDAL WOULD NOT FUNCTION PROPERLY AND WHEN IT WAS DEPRESSED. THE ENGINE WOULD IDLE RATHER THAN ACCELERATE. NO FAILURES HAVE OCCURRED AT THIS TIME; HOWEVER, SHE IS CONCERNED ABOUT THE SAFETY RISK IF THE FAILURE DOES OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
OUR BARN AND CONTENTS BURNED DOWN ON JUNE 14, 2010. FIRE INVESTIGATORS BELIEVE THE FIRE STARTED WITH OUR 2002 FORD F-250 TRUCK THAT WAS PARKED INSIDE. FOUND OUT AFTERWARDS THAT THERE IS A RECALL ON THE TRUCK FOR A SENSOR THAT CAN CAUSE FIRE EVEN WHILE VEHICLE IS NOT RUNNING. *TR
2002 FORD F-250, EXPERIENCED A LEFT FRONT TIRE BLOWOUT THAT CAUSED DAMAGE TO THE LEFT FRONT QUARTER PANEL. *BF ACCORDING TO THE POLICE REPORT, THE TIRE WAS SHREDDED AND DAMAGED. (OHIO TRAFFIC CRASH REPORT # 10-0366-90)*JB UPDATED 08/05/10 *BF
LEAKING HEAD GASKETS ON 2002 FORD F250 TRUCK WITH 5.4L ENGINE ALLOWS OIL TO LEAK ONTO STARTER AND EXHAUST MANIFOLD CREATING SAFETY HAZARD. THIS IS A KNOWN PROBLEM WITH THIS TYPE ENGINE. *TR
FORD F-250 SPARK PLUG CAME OUT OF HEAD, BROKE OFF COIL PACK, CANT GET NEW PLUG BACK IN. THIS SHOULD NOT BE ABLE TO HAPPEN. I GUESS I AM GOING TO TRY HELICOIL,IT HAPPENED ON THE 3RD CYL BACK FROM THE FRONT ON RIGHT SIDE SO ITS KIND OF UNDER THE WINDSHIELD ALL READY, NOT MUCH ROOM FOR DRILL. *TR
WELL GUESS WHAT, IT'S ME AGAIN WITH F250 4X4 WITH THE TRITON MOTOR. GOT IN IT MADE IT ABOUT 1/10 OF A MILE, IT STARTED SHIMMING AND RUNNING ROUGH AGAIN AND IT DIED. I'M AFRAID TO START IT BECAUSE OF THE SPARK PLUG EJECTING ALREADY ONCE AND I'M AFRAID IT'S GOING TO DO IT AGAIN AND CATCH FIRE. FORD IF THIS KEEPS UP U WILL HAVE A LAWSUIT AND YOU CAN BRING IN YOUR BIG LAWYERS BUT I GUARANTEE YOU WILL NOT WIN. *TR
TL* THE CONTACT OWNS A 2002 FORD F-250 SUPER DUTY. THE CONTACT WAS DRIVING AT APPROXIMATE SPEEDS OF 10 MPH WITH A BOAT HITCHED TO THE REAR TRAILER. HE PROCEEDED TO DRIVE DOWNHILL AND SHIFTED INTO SECOND GEAR AND ACTIVATED THE VEHICLE OVERDRIVE. WHEN THE OVERDRIVE WAS ACTIVATED, THE INSTRUMENT PANEL IMMEDIATELY WENT BLANK AND THE VEHICLE WENT IDLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE THE CONTACT WAS INFORMED THAT A FUSE HAD BLOWN IN THE VEHICLE AND THE DEALER SERVICED THE VEHICLE ACCORDINGLY. THE FAILURE RECURRED ON A SEPARATE OCCASION WHILE TOWING A CAMPER DOWNHILL UNDER SIMILAR CONDITIONS AS THE FIRST FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE SERVICED. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 64,100.
SPARK PLUG BLOWOUT WHILE DRIVING ON 5.4 LITER TRITON MOTOR WITH 48,000 MILES FACTORY INSTALLED SPARK PLUGS. FORD MOTOR DEALER CONTACTED. REFUSED TO ACCEPT RESPONSIBILITY. MECHANIC MADE SHOP REPAIR BY PULLING INTAKE AND INSTALLING INSERT TO NUMBER 3 CYLINDER. $1000.00 DOLLAR REPAIR, POTENTIAL FUEL IGNITION FROM MOTOR, ESCAPING FUEL MIX COMBINED WITH COIL SPARK PRESENT DURING FAILURE. *TR
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 3, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.