2002 Ford F-250 Speed Control & Cruise Problems

CRUISE CONTROL ISSUE

TL* THE CONTACT OWNS A 2002 FORD F-250 DIESEL. WHEN THE ACCELERATOR WAS DEPRESSED, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE, WHICH COULD CAUSE A CRASH. THE DEALER DIAGNOSED THAT A SILENT RECALL WAS ISSUED AND THE CONTACTS VEHICLE WAS A PART OF THAT RECALL, BUT THE MANUFACTURER DID NOT HONOR THE RECALL. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

MY 2002 F250, 4X4, 7.3L DIESEL FORD TRUCK WITH 48,846 MILES HAS HAD THE THIRD ACCELERATOR PEDAL INSTALLED AT A PRICE OF $1186. FORD REFUSED TO DO ANYTHING, EVEN WITH FORD SERVICE ACTION 03B03 AND EVEN WITH A LAW SUITE PENDING COURTS APPROVAL. CUSTOMER SATISFACTION PROGRAM 10B16. MY TRUCK DROPPED TO IDLE IN THE MIDDLE OF A LEFT TURN HAULING A 12,000 LB TRAILER. IT WAS A TERRIBLE START TO A VACATION TO THE COAST. *TR

TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT SHE RECEIVED A SETTLEMENT NOTICE FROM AN ADMINISTRATOR STATING THAT THERE WAS A POSSIBLE DEFECT IN THE ACCELERATOR PEDAL ON HER YEAR, MAKE AND MODEL VEHICLE. THE NOTICE STATED THAT THE PEDAL WOULD NOT FUNCTION PROPERLY AND WHEN IT WAS DEPRESSED. THE ENGINE WOULD IDLE RATHER THAN ACCELERATE. NO FAILURES HAVE OCCURRED AT THIS TIME; HOWEVER, SHE IS CONCERNED ABOUT THE SAFETY RISK IF THE FAILURE DOES OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 30,000.

OUR BARN AND CONTENTS BURNED DOWN ON JUNE 14, 2010. FIRE INVESTIGATORS BELIEVE THE FIRE STARTED WITH OUR 2002 FORD F-250 TRUCK THAT WAS PARKED INSIDE. FOUND OUT AFTERWARDS THAT THERE IS A RECALL ON THE TRUCK FOR A SENSOR THAT CAN CAUSE FIRE EVEN WHILE VEHICLE IS NOT RUNNING. *TR

TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT THE RECALL FOR THE CRUISE CONTROL WAS RECENTLY REPAIRED; HOWEVER, THE CONTACT WAS RESPONSIBLE FOR PAYING THE REPAIR COST TO HAVE THE CRUISE CONTROL SWITCH REPLACED. THE CONTACT STATED THAT FUSE WAS REPLACED IN 2007; YET, IT CONTINUED TO LEAK. HE DOESN'T AGREE WITH HAVING TO PAY THE REPAIR COST. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 118,000.

I RECEIVED A RECALL IN OCTOBER 2009 FOR MY FORD F-250 PICK UP (FORD RECALL 05S28) I TOOK THE VEHICLE IN FOR REPAIR AND WAS TOLD THAT THE DEFECTIVE PART (SPEED CONTROL DEACTIVATION SWITCH) CAUSED BRAKE FLUID TO LEAK INTO THE WIRING HARNESS AND FUSE PANEL DAMAGING BOTH TO THE POINT THEY NEED TO BE REPLACED. I WAS TOLD THAT FORD WOULD ONLY REPLACE THE BAD PART AND NOT THE DAMAGE IT CAUSED. FORD REPAIR TECH TOLD ME DEFECTIVE PART CAUSED DAMAGE DESCRIBED ABOVE AND AFTER DEALING WITH SEVERAL DIFFERENT PEOPLE FROM FORD AND CUSTOMER SERVICE THEY STILL REFUSE TO FIX THE DAMAGE ESTIMATED AT OVER $2000. I FILED COMPLAINT WITH BBB BUT THEY STATED THIS ITEM COULD NOT BE COVERED BY THEM AS THE VEHICLE IS OVER 3 YEARS OLD. I HAVE BEEN WITHOUT THE VEHICLE FOR OVER 2 MONTHS AND CAN FIND NO AGENCY TO HELP ME. I TRIED SEVERAL FORMS OF RECOURSE WITH FORD TO NO AVAIL. THEY STATE THE RECALL WAS ISSUED TO LONG AGO HOWEVER THE NOTICE I RECEIVED IN OCTOBER 2009 WAS THE FIRST I RECEIVED ON THE MATTER. CAN YOU HELP ME? *TR

TL*THE CONTACT OWNS A 2002 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT NOTICED FROM THE REAR THAT THE VEHICLE HAD A LEAK. WITHIN SECONDS, HE NOTICED SMOKE COMING FROM A VENT AND UNDERNEATH THE HOOD. HE PULLED OVER AND HAD THE PASSENGER CHECK UNDER THE VEHICLE, WHERE HE NOTICED DRIPPING. THE PASSENGER PROCEEDED TO REMOVE THE CONTACT FROM THE VEHICLE BECAUSE HE WAS IN A WHEEL CHAIR. SECONDS LATER, THE VEHICLE CAUGHT FIRE. A FIRE REPORT WAS FILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE TO HAVE THE VIN CHECKED FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL), BUT THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TOWED TO A TOW YARD AND THE INSURANCE COMPANY WILL HAVE SOMEONE INSPECT THE VEHICLE; HOWEVER, THEY WERE UNSURE IF THE CAUSE OF THE FIRE WILL BE INVESTIGATED. THE CURRENT AND FAILURE MILEAGES WERE 85,000.

TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V286000 (VEHICLE SPEED CONTROL). HE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT OTHER REPAIRS NEEDED TO BE PERFORMED FIRST. THE CRUISE CONTROL FAILURE DAMAGED THE FUSE BLOCK AND CABLE HARNESS. HE WAS INFORMED THAT THE REPAIR COSTS WOULD TOTAL APPROXIMATELY $1,500 - $2,000. THE MANUFACTURER STATED THAT THEY SENT THE CONTACT OTHER NOTICES AND WOULD PROVIDE ASSISTANCE. THE CONTACT STATED THAT HE NEVER RECEIVED ANY NOTICE PRIOR TO THE ONE DATED MAY OF 2008. THE VEHICLE'S CRUISE CONTROL ALSO STOPPED WORKING AROUND THE TIME HE RECEIVED THE RECALL NOTICE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 90,000.

ANY RANGE OF RPM WHILE DRIVING & OCCASIONALLY WHILE IDLING MY TRUCK HAS STALLED AND ENGINE DIES. IT HAS, SO FAR, RESTARTED QUICKLY AND I CONTINUE ON MY WAY. THIS OCCURS IN HEAVY TO MODERATE TRAFFIC AND WHEN THE TRUCK DIES YOU LOSE POWER STEERING & POWER BRAKES. I HAVE BEEN TOLD TO REPLACE MY CPS (CAM POSITION SENSOR) BY A FORD MECHANIC AND I INTEND TO DO THAT TODAY. MY TRUCK IS NOT SAFE TO DRIVE IN IT'S CURRENT CONDITION OF RANDOM STALLING. *TR

CRUISE CONTROL RECALL SWITCH: LEAD TO ACCIDENT INVOLVING BRAKE FAILURE DUE TO LEAK OF FLUID AND CORROSION OF COMPONENTS.........*JB

DT*: THE CONTACT STATED THE REAR BRAKE LIGHT REMAINED ILLUMINATED WHEN THE ENGINE WAS TURNED OFF AND THERE WAS A SMELL OF SMOKE. THE DEALER REPLACED THE WIRING HARNESS AND THE FUSE BOX CRUISE CONTROL DEACTIVATION SWITCH. THERE IS A NHTSA RECALL, # 05V388000, REGARDING THE VEHICLE SPEED CONTROL. THE VIN WAS NOT INCLUDED IN THE RECALL.*AK

TL*THE CONTACT OWNS A 2002 FORD F-250 SD. APPROXIMATELY ONE HOUR AFTER THE VEHICLE WAS PARKED, IT BURST INTO FLAMES. THE VEHICLE WAS TOTALLY DESTROYED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND THEY STATED THAT THE CAUSE OF THE FAILURE WAS RELATED TO THE CRUISE CONTROL FUSE BOX. A FIRE REPORT AND INSURANCE REPORT WERE FILED. THERE WAS A JEEP CHEROKEE PARKED BESIDE THE BURNING VEHICLE AND IT TOO CAUGHT FIRE. THE DAMAGES WERE COVERED BY THE INSURANCE COMPANY. THERE WERE NO PERSONAL INJURIES OR FATALITIES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

DT: THE CONTACT STATED THE ACCELERATOR PEDAL STICK INTERMITTENTLY. THIS WAS GETTING PROGRESSIVELY WORSE FOR THE PAST YEAR. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND THEY ARE REPLACING THE ACCELERATOR PEDAL SENSOR. *AK

WHILE DRIVING, AND WITHOUT WARNING, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. *JB

WHILE DRIVING UP A HILL WITH THE CRUISE CONTROL ACTIVATED THE CONSUMER APPLIED THE BRAKES AND THE VEHICLE ACCELERATED. THE DEALER WAS NOTIFIED. *NLM THE MOTOR CONTINUED TO REV UNTIL THE CONSUMER SHUT THE VEHICLE COMPLETELY OFF. (LARRY D. IS THE SECOND CONSUMER IN RE TO COMPLAINT) *SCC

FROM A STAND STILL WHEN PULLING INTO TRAFFIC ACCELERATOR CABLE DISENGAGED FROM THE ENGINE. CONSUMER PRESSED THE GAS PEDAL AND ENGINE WAS RUNNING, BUT THERE WAS NO RESPONSE. VEHICLE WAS TAKEN TO THE DEALER, BUT DEALER WOULD NOT REPAIR IT BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. *AK

AFTER HAVING SEVERAL INSTANCES OF THE FAILURE OF THE ACCELERATOR PEDAL OF MY 2002 FORD F250 CREW CAB DIESEL PICKUP TRUCK, I ASKED THE LOCAL FORD DEALER (JONES-WEST FORD OF RENO, NEVADA) TO INVESTIGATE THE PROBLEMS. THE DIAGNOSIS WAS THAT ON THE DIESEL F250, THERE IS AN ELECTRIC GAS-PEDAL VS. ONE THAT IS DIRECTLY CONNECTED VIA CONTROL LINKAGE; ON MY FORD F250 THE ELECTRIC GAS-PEDAL WAS EXPERIENCING AN INTERMITTENT FAILURE. HOWEVER, BECAUSE THE DEALER??S SERVICE MANAGER COULD NOT REPLICATE THE PROBLEM (OR ADMIT THAT HE DID), THE DEALER REFUSED TO COVER THE PART UNDER WARRANTY; A $ 100 PART FOR A $ 45,000, 6-MONTH OLD VEHICLE. FURTHER, BECAUSE THE TRUCK WOULD NOT GENERATE A COMPUTER CODE SHOWING THE EXACT FAILURE MODE, THE FORD DEALERSHIP WAS INCAPABLE OF DIAGNOSING THE PROBLEM, AS THEIR TECHNICIANS ARE ONLY COMPUTER-READERS, YET THEY WERE AWARE THAT THE PROBLEM EXISTED BY THE DISCLOSURE THAT THEY HAD SERVICED 5 PREVIOUS F-250 TRUCKS WITH THE EXACT PROBLEM WITH THE ELECTRIC ACCELERATOR-PEDAL WITHIN THE LAST FEW MONTHS. THE TRUCK OWNER PAID THE $ 162.89 TO THE JONES-WEST FORD DEALERSHIP TO HAVE THE NEWER VERSION OF THE GAS PEDAL INSTALLED AFTER THE JONES-WEST SERVICE MANAGER (BUD) REFUSED TO HONOR THE FORD WARRANTY FOR THE 11,700 MILE-OLD VEHICLE. APPARENTLY A LACK OF INTEGRITY STILL AFFECTS THE FORD MOTOR COMPANY NOT LONG AFTER THE FORD EXPLORER/FIRESTONE TIRE PROBLEM, WHICH LED TO 100 DEATHS. TS

ON DECEMBER 19, 2002 AT 3:30 PM, WITH THE ENGINE WARMED UP AND THE TRANSMISSION INDICATING NORMAL TEMPERATURE, AFTER HAVING DRIVEN FOR 1 HOUR-PROBLEM FREE, I WAS COMING TO A STOP SIGN IN MY FORD F-250 DIESEL CREW CAB TRUCK AT THE INTERSECTION OF PLUMAS AND MOANA LANE, IN RENO, NEVADA. AS I TRIED TO SLOW DOWN, IT BECAME VERY CLEAR THAT THE ENGINE WAS STILL ENGAGED TO THE TRANSMISSION BECAUSE AS I SLOWED, THE DIESEL ENGINE BEGAN TO LUG DOWN AND JOLT THE TRUCK VIOLENTLY. THE ENGINE WAS ACCELERATING, BUT MY FOOT WAS OFF THE ACCELERATOR AND ON THE BRAKE. TO STOP THIS DANGEROUS SITUATION, I SLIPPED THE TRANSMISSION INDICATOR INTO N FOR NEUTRAL AND THAT STOPPED THE ACCELERATION THEREBY PREVENTING A FRONT-END COLLISION AND AFTER A FEW MOMENTS THE ENGINE STOPPED RACING. AFTER A MINUTE OF IDLING, THE TRUCK WAS PLACED BACK IN D FOR DRIVE, AND THE TRUCK DROVE NORMALLY. I TOOK THE FORD F-250 TRUCK TO JONES-WEST FORD OF RENO, NEVADA TO HAVE THE PROBLEM LOOKED AT. THEY DIAGNOSED THE PROBLEM AS THE ELECTRIC GAS PEDAL, BUT BECAUSE THEY COULD NOT REPLICATE THE PROBLEM, THE SERVICE MANAGER, A BUD, REFUSED TO HAVE THE ELECTRIC GAS-PEDAL REPLACED UNDER WARRANTY. I LATER LEARNED FROM MY SERVICE ADVISOR AT FORD THAT THIS WAS DONE DESPITE HAVING RECEIVED LIKE CONSUMER COMPLAINTS FROM FORD F-250 SERIES TRUCK OWNERS CONCERNING THE ELECTRIC GAS-PEDALS. TS

ON DECEMBER 13, 2002, AT 5:00 PM, IN A SNOWSTORM IN RENO, NEVADA, FORD F-250 DIESEL CREW CAB WAS STOPPED AT A RED LIGHT; TEMPERATURE WAS 35 DEGREES, TRUCK WAS IDLING NORMALLY; THE ENGINE WAS WARMED UP AND THE TRANSMISSION INDICATED NORMAL TEMPERATURE. UPON RECEIVING A GREEN LIGHT, I ATTEMPTED TO ACCELERATE BUT THE DIESEL ENGINE WOULD NOT RESPOND TO COMMANDS FROM THE ACCELERATOR-PEDAL. AFTER REPEATED, PUMPING THE ACCELERATOR I WAS ABLE TO GET SOME ACCELERATION FROM THE ENGINE TO CLEAR THE INTERSECTION; 20 SECONDS LATER, THE ACCELERATOR RESPONDED NORMALLY. I TOOK IT TO THE FORD DEALER BUT BECAUSE THE INTERMITTENT FAILURE COULD NOT BE DUPLICATED, THE FORD DEALERSHIP WOULD NOT REPLACE THE ELECTRIC GAS-PEDAL DESPITE HAVING CHANGED 5 IN THE LAST FEW MONTHS IN SIMILAR F250 TRUCKS. MILEAGE OF TRUCK 11,700 MILES. TOTAL TIME SINCE PURCHASED 7 MONTHS.