There are 2 stored owner reports matching the lighting leading-label group for the 2024 Ford F-250 in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)Headlights on new Platinum 2024 F250--when driving at night there are several issues. On low beam there is a black line that shows up across the upper view. On high beam the black line is even more prominent and shapes start showing up in the lights. Squares first then as you drive and turn they change to V, M and X shapes. (see pictures). The truck has 560 miles on it and it has been to the Ford dealership twice. They are saying that there is nothing wrong with the lights, and these lights are the new projector lights from Ford. They even pulled another Platinum 2024 F250 next to mine to compare the lights and they are the same (see pictures) I am not getting anywhere with Ford, our local dealership is trying, but Ford is not helping them. I even made a call to customer service on 8/22/24. They told me that I need to go to another dealership and get a second opinion. These lights are very distracting with shapes moving across your line of vision and could be distracting to other vehicles. Also, there are totally blacked out areas on the sides, we live in a high deer population area, being able to see in the ditches is imperative. I do not want to drive at night due to it being unsafe. Truck is available for inspection upon request. Its just parked for now until we can get the lights changed or Ford does a recall. This is my second complaint filed online. I never got a call back from the first complaint.
Headlights on new Platinum 2024 F250--when driving at night there are several issues. On low beam there is a black line that shows up across the upper view. On high beam the black line is even more prominent and shapes start showing up in the lights. Squares first then as you drive and turn they change to V, M and X shapes. (see pictures). The truck has 560 miles on it and it has been to the Ford dealership twice. They are saying that there is nothing wrong with the lights, and these lights are the new projector lights from Ford. They even pulled another Platinum 2024 F250 next to mine to compare the lights and they are the same (see pictures) I am not getting anywhere with Ford, our local dealership is trying, but Ford is not helping them. I even made a call to customer service on 8/22/24. They told me that I need to go to another dealership and get a second opinion. These lights are very distracting with shapes moving across your line of vision and could be distracting to other vehicles. Also, there are totally blacked out areas on the sides, we live in a high deer population area, being able to see in the ditches is imperative. I do not want to drive at night due to it being unsafe. Truck is available for inspection upon request. Its just parked for now until we can get the lights changed or Ford does a recall.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 3, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.