2002 Ford F-350 Complaint Log

We were just driving when the truck started smoking and the brakes wouldn’t work. After a few minutes the truck completely caught on fire.

The frame at the leaf spring hangars has cracked apart at only 131,000 miles on the truck. This issue is becoming more and more common over the years it seems and comparable age trucks from other manufacturers are having this issue for the same age.

[XXX] tire on passenger’s rear began to have significant vibration while towing 16,000 lb. fifth-wheel RV. Stopped and visually/tactilely determined unusual wear pattern so went to commercial tire shop in Pahrump, NV. Their inspection determined tread separation rendering the tire unusable so we replaced it with a different brand. This is the third of three tires installed at the same time that have suffered tread separation failure. The first was in July 2023 and was not reported to NHTSA, but when two more tires failed at the same time, I decided to report. Because this type of failure does not produce TPMS warnings, it could have been a catastrophic failure that might have resulted in damage to our vehicles and/or a crash with significant injury to us or other motorists. With three failures from the same batch of tires on our vehicle, I believe there is a serious problem with this batch of tires and they should be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX] tire on driver's rear began to have significant vibration while towing 16,000 lb. fifth-wheel RV. Stopped and visually/tactilely determined unusual wear pattern so went to commercial tire shop in Pahrump, NV. Their inspection determined tread separation rendering the tire unusable so we replaced it with a different brand. This is the second of three tires installed at the same time that have suffered tread separation failure. The first was in July 2023 and was not reported to NHTSA, but when two more tires failed at the same time, I decided to report. Because this type of failure does not produce TPMS warnings, it could have been a catastrophic failure that might have resulted in damage to our vehicles and/or a crash with significant injury to us or other motorists. With three failures from the same batch of tires on our vehicle, I believe there is a serious problem with this batch of tires and they should be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

there has been intense rust and corrosion in the roof seams and welds. This has led to water leaks and damage to the interior of the vehicle. The integrity of the roof has been compromised, and I am concerned about the possibility of roof crush should there be an accident. Not to mention the mold, rot and damage to the interior and electrical systems I have already suffered due to the defect. On February 3, 2023, I contacted the Ford Motors helpline and spoke to [XXX] (direct phone # [XXX] ext [XXX]) to discuss the issue.[XXX] created a request for a buyback and assigned a case number of [XXX]. She also requested that I send photos to [XXX] and visit the local Ford dealership so they could assess the vehicle and share the information with her. I was able to make an apt for Feb 6,2023 @ 10:50 with [XXX] @ Envision ford of Oxnard. When I arrived for the assessment, [XXX] did one walk around the vehicle (he did not inspect the roof at all) and then said he couldn’t help me as he this was a Ford issue, and they were a franchise. I contacted [XXX] with follow up from that meeting, as well as photos of the vehicle. About two weeks after this apt. [XXX] said the case was closed. I am extremely disappointed with how this case was handled, especially considering the significant investment I made in purchasing and maintaining it my vehicle. When I made the original investment I was told that the engine would last up to a million miles…but never imagined the body would be worthless at the 300,00 mark. There is so much damage to the roof that I currently keep my vehicle parked instead of using it. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

HEADLIGHTS GO OFF AND ON WHEN I MOVE THE TILT STEERING WHEEL, WHEN DRIVING OR SITTING STILL

SEAT BELTS UNBUCKLE BY THEMSELVES. THIS HAS HAPPENS WITH THE DRIVER AND PASSENGER SEAT BELTS. DRIVER BUCKLE FAILURE IS MOST FREQUENT. ONE DAY IT WON'T HAPPEN THEN THE NEXT DAY IT WILL UNBUCKLE 5 TIMES IN A SHORT PERIOD OF TIME. AFRAID THIS WILL HAPPEN DURING AN ACCIDENT. THE SEATBELT BUCKLE UNBUCKLES STALL SPEEDS UNDER ANY DRIVING CONDITION.

IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION

THE DIGITAL COMPASS AND TEMPERATURE DISPLAY IN THE UPPER CONSOLE BREAKS. I RELY ON THE DISPLAY TO PREVENT FROM CRASHING ON ICY ROADS. I HAVE LOOKED AND THOUSANDS OF PEOPLE HAVE SAME ISSUES, A WIRE COMING LOOSE. FORD NEEDS TO RECALL THIS INSTEAD OF CHARGING UP TO 400.00 FOR THE REPLACEMENT PART. IT ALMOST GOT ME KILLED, IM SURPRISED NO ONE HAS BEEN INJURED.

ON MY WAY TO WORK THE TURN SIGNALS FAILED AND HAZZZARD LIGHTS NO BREAK LITES OR TURN SINGNALS THE FUSE PANEL WAS SMOKING AND COUSED A WRECK AT 60 MILES PER HOUR

SEATBELT DISCONNECTS INTERMITTENTLY, BUTTON DOESN'T ALWAYS FULLY POP BACK OUT WHEN BUCKLE IS ENGAGED

TL* THE CONTACT OWNS A 2002 FORD F-350 EQUIPPED WITH COOPER DEAN MUD TERRAIN RADIAL SXT TIRES, SIZE: LT285/75R16. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK AS IT SLOWED DOWN AND THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE DID NOT FALL WITHIN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO WARRANTY ON THE TIRE. THE DOT NUMBER WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 62,086. *LN

VSM HAS FAILED THIS CONTROLS THE DOOR AJAR AND POWER LOCKS. POWER LOCKS FAIL TO FUNCTION OR ARE HYPER ACTIVE (LOCKING AND UNLOCKING BY THEMSELVES). DOOR AJAR LIGHT FLASHING AND EMITTING A SOUND INDICATION A VEHICLE'S DOOR IS NOT SECURE WHILE DRIVING AFTER VEHICLE HAS WARMED UP.

TL* THE CONTACT OWNS A 2002 FORD F-350 EQUIPPED WITH BF GOODRICH RUGGED TERRAIN T/A TIRES, SIZE: LT285/75R16 (NA). WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE CONTACT FELT A SHUDDER IN THE REAR OF THE VEHICLE. THE CONTACT FELT A BUMP, HEARD AN EXPLODING NOISE, AND ALMOST LOST CONTROL OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND DETERMINED THAT THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. THE CONTACT PLANNED ON GIVING THE TIRE TO THE MANUFACTURER TO HAVE IT DIAGNOSED. THE TIRES WERE REPLACEMENT TIRES. THE TIRE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE TIRE WAS NOT REPLACED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 132,500 AND THE TIRE FAILURE MILEAGE WAS 6,500.

PERIODICALLY, WHEN SETTING THE CRUISE CONTROL AT DIFFERENT SPEEDS, IT WON'T IMMEDIATELY ENGAGE, WHICH MEANS THAT THERE IS A LOSS OF SPEED OF AROUND 5 MPH. THEN IT WILL ENGAGE, KICK DOWN A GEAR, AND ACCELERATE SUPER QUICK. SCARY IF YOU ARE NOT PREPARED.

AFTER EXPERIENCING TIRE FAILURE / TREAD SEPARATION ON LR TIRE, INSPECTION OF REMAINING TIRES PERFORMED FOR SIGNS OF TREAD SEPARATION. CRACKS NOTED IN TIRE ON RR WHICH WAS PURCHASED AT THE SAME TIME AS LR BETWEEN TREAD AND SIDEWALL.

TRAVELING WESTBOUND ON INTERSTATE 8 JUST WEST OF CA/AZ BORDER AT 3PM PDT. WEATHER IS SUNNY WITH AMB TEMP APPROX 105 DEGREES. WITHOUT WARNING AN EXPLOSION / COMPLETE TIRE FAILURE. 2-3 SECONDS AFTER EXPLOSION TREAD COMPLETELY SEPARATES FROM TIRE. DAMAGE TO LR BODY PANEL, WHEEL WELL AND ASSOCIATED PARTS. TIRE REPLACEMENT ALONG WITH REPAIR/REPLACEMENT OF DAMAGED BODY PARTS DONE TO CORRECT PROBLEM.

WIFE PARKED THE TRUCK RUNNING AT THE TOP OF A SLOPED DRIVEWAY NEAR OUR FARM HOUSE, LEFT THE TRUCK RUNNING AND IN PARK, GOT OUT TO RETRIEVE A FORGOTTEN ITEM, WALKED DOWNHILL 75 FT., AFTER A SHORT TIME TURNED TO SEE THE TRUCK SPEED BY BACKWARDS NEARLY HITTING HER. THE TRUCK RAMMED THE CARPORT CORNER CONCRETE SUPPORT, JUMPED A TWO FOOT ROCK WALL AND CAME TO REST AGAINST A THREE FOOT DIAMETER BIRCH TREE. TRUCK EVALUATED AS TOTAL LOSS. A MASTER MECHANIC BROUGHT TO HELP GET THE TRUCK STARTED. DAMAGE ONLY TO REAR BUT WOULD NOT START. BATTERY PLATES HAD SHORTED DUE TO THE THREE SEVERE JOLTS. THE MECHANIC ALSO NOTED THE STEERING COLUMN BOLTS AND SCREWS SEEMED QUITE LOOSE. THE TRUCK WAS STARTED BUT MOVED TO THE BODY SHOP BY A TOW TRUCK SINCE THE REAR BREAK LINE WAS SEVERED. AFTER TOTALING THE VEHICLE THE INSURANCE COMPANY SOLD THE TRUCK BACK TO ME FOR $5100. I GOT THE TRUCK REPAIRED. TODAY I TOOK IT TO THE FORD DEALER TO CHECK THE STEERING COLUMN. THE FORD TECHNICIAN NOTED THE SEVERITY OF THE LOOSE STEERING COLUMN, REPLACED A COUPLE BUSHINGS, TIGHTENED BOLTS AND SCREWS, AND TESTED THE VEHICLE. HE SPECIFICALLY NOTED, IN WRITING, THE TRUCK WOULD NOT RELIABLY STAY IN THE SELECTED GEAR. I PAID FORD $259 FOR THE STEERING COLUMN WORK. THE FORD SERVICE MANAGER TOLD ME WHEN I SCHEDULED THE WORK THAT TWO OTHER VEHICLES HAD JUST COME IN THE SAME DAY WITH THE SAME PROBLEM. THIS TRUCK CAME OUT OF PARK ON ITS OWN AND WHEN ROLLING BACKWARDS BARELY MISSED MY WIFE. SHE COULD HAVE BEEN EASILY KILLED. BEFORE THIS ACCIDENT, IT NEVER OCCURRED TO ME TO TAKE THE TRUCK INTO FORD FOR A CHECK OF THE STEERING COLUMN AFTER 13 YEARS BUT I SHOULD HAVE BEEN SMARTER. I BRING THIS UP TO YOU FOR REVIEW BECAUSE THERE COULD BE LOTS MORE OF THESE VEHICLES OUT THERE THAT COULD KILL SOMEONE IF THEY SUDDENLY SLIP OUT OF GEAR AND ROLL. I HAVE A COPY OF THE FORD SERVICE PAPERWORK FROM TODAY.

TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE ROLLED BACKWARDS APPROXIMATELY 300 FEET AND CRASHED INTO A FENCE. THE CONTACT STATED THAT THERE WAS NO WARNING INDICATOR PRIOR TO THE FAILURE. THE CONTACT, AN INDEPENDENT MECHANIC, INSPECTED THE VEHICLE AND DIAGNOSED THAT THE BRACKET THAT SECURED THE GEAR SHIFT CABLE WAS LOOSE WHICH ALLOWED THE LEVER TO GO INTO DIFFERENT GEARS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD F-350 EQUIPPED WITH NITRO TIRES, TIRE LINE: TERRA GRAPPLE, AND TIRE SIZE: LT285/75/R16. THE DOT NUMBER WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT FELT THE VEHICLE VIBRATED AS THE REAR PASSENGER'S SIDE TIRE BLEW OUT. UPON INSPECTION, THE CONTACT NOTICED THAT THE THREAD ON THE TIRE HAD SEPARATED. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS WITH A TOTAL OF FIVE TIRES MOUNTED IN VARIOUS LOCATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 20,000. THE VEHICLE FAILURE MILEAGE WAS 105,000. UPDATED 01/27/17*LJ CONSUMER STATED HE STARTED TO FEEL A BUMPING IN THE REAR AREA OF MY TRUCK, THEN A VIOLENT VIBRATION, THEN THE TIRE BLOWOUT OCCURRED/ ROAD CONDITIONS WERE CLEAR AND DRY. UPDATED 9/5/18*JB

TL* THE CONTACT OWNS A 2002 FORD F350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, WHITE SMOKE STARTED TO EMIT FROM THE REAR OF THE VEHICLE. AFTER STOPPING TO INSPECT THE VEHICLE, THE CONTACT DISCOVERED FUEL LEAKING FROM THE ENGINE AREA. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINES BELOW THE ENGINE TURBO HAD RUPTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 175,000.

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE WHEEL SPOKE BECAME FRACTURED AND CAUSED THE FRONT PASSENGER'S SIDE WHEEL TO CRACK. THE WHEEL WAS REPLACED WITH A SPARE TIRE BY THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 137,000.

THE TIE ROD END AT THE PITMAN ARM SHEARED OFF SUDDENLY AT THE POINT WHERE THE BALL MEETS THE SHAFT OF THE TIE ROD CAUSING A COMPLETE LOSS OF STEERING CONTROL. THIS IS NOT A WEAR POINT AND IS NOT SOMETHING THAT COULD HAVE BEEN INSPECTED SINCE IT IS COVERED WITH A RUBBER BOOT, THE STEEL LOOKS AS IF IT FATIGUED OVER TIME LEADING TO THE SUDDEN FAILURE. LUCKILY THIS OCCURRED IN A PARKING LOT, HAD IT HAPPENED ON THE HIGHWAY SOMEONE ELSE WOULD HAVE POSSIBLY BEEN WRITING THIS. *TR

THE SPARE TIRE CARRIER CABLE FAILED AND DROPPED THE SPARE ON THE GROUND WHICH BOUNCED AND CAUGHT THE REAR BUMPER. NO DAMAGE DUE TO THE SLOW SPEED I WAS TRAVELING AT THE TIME, BUT THIS PART HAS SINCE BEEN REDESIGNED AND SHOULD BE RECALLED BEFORE SOMEONE GETS HURT. NEW P/N IS 6C3Z-1A131-AA. *TR

ON MAY 13, 2014, A RECALL LETTER WAS RECEIVED FROM FORD. REF. NO. 09S09-SPEED CONTROL DEACTIVATION FIRE. I CALLED SONORA FORD TO SCHEDULE AN APPOINTMENT TO REPAIR THE RISK. ACCORDING TO [XXX] IN THE SERVICE DEPARTMENT PARTS WERE ON BACK ORDER. HE TOOK MY CONTACT INFORMATION AND ADVISED HE WOULD CONTACT ME IN ABOUT A WEEK WHEN PARTS ARRIVED. AFTER NO RETURNED CALL I CONTACTED BOTH SONORA FORD AND FORD MOTOR COMPANY CUSTOMER RELATIONS CENTER AT 1-866-436-7332 & 1-800-392-3673. THEY ADVISED PARTS WERE STILL 7 TO 10 DAYS OUT. FORD REFUSED TO HAVE THE SWITCH REMOVED OR THE CIRCUIT DISCONNECTED TO PREVENT A FIRE UNTIL PARTS ARRIVED WHEN ASKED. WITH A KNOWN FIRE RISK I AM CONCERNED MORE COULD BE DONE BY FORD TO ADDRESS THIS ISSUE WHILE PARTS ARE NOT AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THE STARTER ENGAGED WITHOUT THE KEY BEING INSERTED INTO THE IGNITION. THE VEHICLE STARTED MOVING ON ITS OWN AND CRASHED INTO A BOAT THAT WAS ATTACHED TO IT AND THEN CRASHED INTO A REFRIGERATOR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE STARTER WAS STILL ENGAGED AND COULD SMELL IT OVERHEATING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIRE FROM UNDER GUARD RAIL AND TRANSPORTED TO IMPOUND LOT. DAMAGE TO LEFT FRONT OF TRUCK AND ALONG LEFT SIDE TO REAR DUAL WHEELS; FRONT BUMPER, FRONT GRILL, BROKEN STEERING ROD, LEFT FENDER, LEFT WHEEL, LEFT SIDE OF HOOD, DRIVER'S DOOR, AND REAR PASSENGER DOOR. UNKNOWN CONDITION OF FRONT 4WD AXLE OR FRAME. *TR

THE FRONT PASSENGER SEAT BUCKLE RELEASES UNEXPECTEDLY. WHEN I BEGAN TO RESEARCH HOW TO REPLACE THIS COMPONENT, I DISCOVERED THAT THERE WAS AN NHTSA RECALL#01V227001, FORD RECALL# 01S21 ISSUED FOR THE SAME HAZARD. MY TRUCK WAS ASSEMBLED IN 2001 AT THE KENTUCKY PLANT BUT WHEN I CONTACTED FORD THEY EXPLAINED THAT MY TRUCK WAS NOT INCLUDED IN THE RECALL. SINCE THIS IS SUCH A SAFETY HAZARD, I AM REPORTING TO YOU SO THAT YOU MAY CONSIDER EXPANDING THE SCOPE OF THIS RECALL. ALSO, WHAT ARE THE IDENTIFYING MARKS TO DETERMINE IF I DO INDEED HAVE THE FAULTY COMPONENTS IN MY VEHICLE? THE BUCKLES ARE TRW 33012760, THE DRIVERS SIDE IS EMBOSSED WITH #343013 AND THE PASSENGER SIDE IS EMBOSSED #321013. *TR

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT THE ENGINE OIL PAN WAS LEAKING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL PAN WAS RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED ON THREE OCCASIONS BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 3/12/14*CN

TL* THE CONTACT OWNS A 2002 FORD F-350 XLT. THE CONTACT STATED THAT WHILE STOPPED, THE PASSENGER'S SIDE SPARK PLUG SHOT OUT OF THE ENGINE WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE A LOUD BANGING NOISE AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE COMPRESSION FROM THE ENGINE CAUSED THE SPARK PLUG TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000.

THIS SPECTOR TIRE JUST BLEW UP. THE TIRE SEPARATED AT THE TREAD AND SPLIT OPEN 6-8 INCHES. *JB

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT WHILE DECELERATING, A LOUD BANG WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT LATER DISCOVERED THAT THE FRONT DRIVER'S SIDE LEAF SPRING WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC BUT WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 256,000.

PURCHASED THE 2002 F350 SUPER DUTY DUMP TRUCK NEW IN 2003. IT PRESENTLY ONLY HAS 20,200 MILES ON IT. THIS PAST JUNE THE GAS TANK STARTED LEAKING AROUND THE SEAM AREA. THOUGHT THAT THIS WAS ODD DUE TO THE LOW MILES AND SOFT USAGE THE TRUCK HAS HAD. HAS THERE BEEN A RECALL ON THIS TRUCK FOR GAS TANK ISSUES? IF NOT, THERE SHOULD BE.....AS IT A SAFETY ISSUE. *TR

ALL FOUR TIRES HAVE A CONTINUOUS CUT ALL THE WAY AROUND THE SIDEWALL. BF GOODRICH LT285/75R16. *TR

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT HE PLUGGED AN ENGINE BLOCK WARMER UP FOR APPROXIMATELY 1.5 HOURS. THE CONTACT LATER HEARD A LOUD EXPLOSION AND FOUND THAT THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 150,000. *TR

TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL ERRONEOUSLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE LINES WERE CORRODED AND LEAKING BRAKE FLUID. THE TECHNICIAN ALSO ADVISED THAT THE BRAKE LINES WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

FAILURE OF THE CLUTCH MASTER CYLINDER RESULTED IN A STALLED VEHICLE IN THE NUMBER 1 LANE OF I-80W OUT OF SACRAMENTO, CA. VERY HEAVY LABOR DAY TRAFFIC PREVENTED AN ACCIDENT. (STOP AND GO TRAFFIC). AS A RESULT OF THE FAILURE, THE TRUCK WOULDN'T SHIFT INTO GEAR AFTER THE GEAR SHIFT LEVER WAS PLACED IN NEUTRAL. *TR

TL* THE CONTACT OWNS A 2002 FORD F-350 PICKUP TRUCK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT AFTER MANEUVERING TO THE SHOULDER HE NOTICED THAT SIX OF THE STUDS ON THE DRIVER AND THE REAR PASSENGER SIDE ALUMINUM WHEEL SNAPPED OFF CAUSING THE LUG NUTS TO FALL OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STUDS AND LUG NUTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 164,000 AND THE CURRENT MILEAGE WAS 168,000.

TL* THE CONTACT OWNS A 2002 FORD F-350, EQUIPPED WITH THE GOODRIDE RADAR LT9 (N/A) TIRES, TIRE SIZE LT235/85/R16. THE TIRES ARE A YKS/FOREIGN TIRE BRAND. THE CONTACT STATED THAT THERE WAS A CRACK IN THE FRONT DRIVER'S SIDE TIRE LOCATED NEAR THE TIRE RIM. THE TIRE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE CRACK WAS CAUSED BY MISUSE OF THE TIRE. THE TIRES WERE FOR NIGHTTIME USE AND HAD BEEN SUBJECTED TO SUN EXPOSURE. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNAVAILABLE. THE FAILURE MILEAGE OF THE VEHICLE WAS 195,200. THE TIRE FAILURE MILEAGE WAS 20,000.

2002 FORD F-350, 7.3 LTR DIESEL DISPLAYED LOSS OF POWER AND SEVERE SHAKING AT LOWER RPM'S WITH A CHECK ENGINE LIGHT. TOOK TO FORD DEALER AND WAS TOLD IT WAS A DELAMINATE PROBLEM INSIDE THE FUEL TANK AND I WAS TOLD THAT THIS WOULD COST IN EXCESS OF $2800 TO REPAIR. THIS IS A SERIOUS SAFETY PROBLEM ON THE HIGHWAY AS I COULD ONLY MAINTAIN 25 MPH ( HIGHWAY MINIMUM IS 45 MPH) IN AN ATTEMPT TO FIND A SAFE PLACE TO PULL OVER. ONCE THE VEHICLE WAS SHUT DOWN FOR A SHORT TIME THE PROBLEM RESOLVED ITSELF AND I WAS ABLE TO CONTINUE ON ONLY TO HAVE THE PROBLEM REOCCUR SEVERAL MILES LATER. I NOTICED THAT THIS PROBLEM BASICALLY OCCURS WHEN UNDER LOAD AND WHEN EXTRA THROTTLE IS NEEDED. *TR

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT THE CLUTCH PEDAL DETACHED FROM THE VEHICLE WHILE DRIVING 30 MPH. THE VEHICLE WAS SAFELY DRIVEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 270,000.

TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE PARKED, THE CONTACT DETECTED THAT THE ENGINE OIL PAN WAS LEAKING. THE CONTACT PLANNED TO HAVE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. UPDATED 03/06/12 *BF THE CONSUMER STATED THE OIL LEAKED OCCURRED DUE TO RUST. UPDATED 03/07/12

I HAVE HAD THIS TRUCK FOR ABOUT ONE YEAR AND HAVE BLOWN FOUR SPARK PLUGS SO FAR. *TR

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WINCH ASSEMBLY CABLE HAD FRACTURED AND AS A RESULT, WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 148,000. UPDATED 11/16/11*LJ THE CONSUMER STATED THE CABLE BROKE AT THE END WHERE IT CONNECTED TO THE DEVICE THAT SUPPORTED THE SPARE CABLE. UPDATED 12/16/11

WHILE DRIVING APPROXIMATELY 35 MPH THE WATER PUMP STARTED TO LEAK. THIS CAUSED THE SERPENTINE BELT TO BECOME WET AND SLIPPED OFF THE PULLEYS WHICH CAUSED THE VEHICLES BRAKES AND POWER STEERING TO FAIL. I QUESTIONED THE SERVICE ADVISOR AT THE FORD DEALER(HENRY DAY FORD) IN WEST VALLEY UTAH AND THEY ADVISED THEY HAD NOT HEARD OF THE PROBLEM. TO ME THIS IS A VERY IMPORTANT SAFETY HAZARD FOR OCCUPANTS AND COULD BE A LIABILITY FOR FORD MOTOR COMPANY. *TR

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE BRAKE LIGHTS AND TURN SIGNALS BECAME INOPERATIVE. THE CONTACT IDENTIFIED NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:TAIL LIGHTS) AND NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:BRAKE LIGHTS) RECALLS; HOWEVER, THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 189,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.

RE: FORD TRUCK 4X4 F350 DIESEL. THIS IS MY 2ND COMPLAINT TO YOU IN ABOUT A YEAR FOR THE SAME PROBLEM. THERE ARE NO WARNING SIGNS, JUST FAILURE OF THE ALTERNATOR. WE HAVE A 2002 FORD F350 SUPER DUTY DIESEL, CREW CAB, 7.3L ENGINE. TODAY, WE ARE INSTALLING THE 5TH OR 6TH (WE'VE STOPPED COUNTING, BUT HAVE RECORDS) ALTERNATOR!! THIS OCCURS AT LEAST EVERY YEAR, AND WE HAVE THE OLD ALTERNATOR NOW. THIS IS BEYOND RIDICULOUS, EXPENSIVE, AND UNSAFE. IT WARRANTS A LOOK SEE BY YOU. OUR TRUCK ONLY HAS 88 THOUSAND (CAN'T SEE, THE ALTERNATOR IS OUT, BUT THIS IS APPROXIMATE) MILES. PLEASE, HELP! IF THIS WERE TO HAPPEN WHILE WE WERE GOING DOWN THE HIGHWAY, AT HIGH SPEEDS, SOMEONE COULD BE HURT OR KILLED. *TR

TL* THE CONTACT OWNS A 2002 FORD F-350 SD DIESEL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE INJECTOR CUP WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE EXTERIOR LIGHTING WAS DEFECTIVE AND WOULD NOT OPERATE WHEN THE TURN SIGNALS, BLINKERS OR BRAKES WERE ENGAGED. THE VEHICLE WAS TOWED TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT ASSIST THE CONTACT WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,818 AND THE CURRENT MILEAGE WAS 171,000.

I HAVE BEEN STRANDED ON TWO OCCASIONS WITH FUEL FLOW PROBLEMS. AT HIGHWAY SPEEDS OF 50MPH TO 65 MPH THE TRUCK BEGINS TO BOG DOWN AND LOOSE SPEED. IT IS IMPERATIVE THAT YOU ATTEMPT TO GET TO THE SHOLDER BECOUSE THE TRUCKS ENGINE IS STARVED FOR FUEL AND WILL COMPLEATLY STALL IF YOU ATTEMPT TO CONTINUE. I WAS STRANDED ON THE LIE LIMPED TRUCK TO THE CROSS ISLAND PARKWAY, LIMPED OVER THROGS NECK BRIDGE, CHOKED AND STALLED ON THE CROSS BRONX, FINALLY TOWED FROM HARLEM BACK TO NJ AT 4AM. ON THE SECOND OCCASION I HAD ALREADY GONE TO SIGNIFICANT EXPENSE IN THE ATTEMPT TO MITIGATE THE PROBLEM BUT THE SAME FUEL FLOW INTERUPTION OCCURED AGAIN REQUIRING THE TRUCK TO BE TOWED. I HAD CHANGED THE FUEL FILTER ON THE ROAD WITH NO IMPROVEMENTS. SO I DID SOME RESEARCH AND PAID TO HAVE THE TANK TO MY 2002 FORD F350 7.3 LITER TURBO DIESEL DRAINED AND DROPPED. THE LIFT PUMP WAS PULLED AND LARGE QUANTITY OF A STRINGY SILVER MATALIC CHIPS WERE CLOGING THE CORSE SCREEN. THE PUMP WAS OPENED AND THE TWO INTERIOR TORPEDO SHAPED SCREENS WERE COMPLEATLY COATED IN SILVER CHIP RESIDUE. THE TANK WAS EMPTIED, FLUSHED, CLEANED AND WIPED DOWN. ALL FILTERS SOAKED AND SPRAYED WITH COMPRESSED AIR. EVERYTHING REASEMBLED, REINSTALL TANK, PUMP FUEL. THIS COMPLETE CLEANING OF THE MATALIC DEBRIS DELAMINATING OFF THE INSIDE OF THE TANK MADE THE TRUCK USABLE FOR ABOUT 800 MILES AND THEN THE EXACT SAME PROBLEM OCCURED. TOWED A SECOND TIME. DRAIN DROP TANK, FIND RENU PROVIDER. TAKE A DAY OFF WORK DRIVE TO SWAP OLD TANK FOR REPLACEMENT WITH THE RENU COATING BAKED IN. CLEAN LIFT PUMP REINSTALL TANK, TRANSFER FUEL, REPLACE FILTER, HOPE NEW TANK LASTS AND INJECTORS HAVE NOT BEEN EFFECTED. WHAT A HASTLE. LOST WORK LOST TIME AND $3,500 IN EXPENSES SO FAR. I DO HAVE MY OLD FUEL TANK. A FRIEND HAD AN F350 TANK THAT WOULD HAVE WORKED BUT IT HAD A SIMILAR PROBLEM. I SWAPPED HIS TANK WITH THE RENU MAN AND KEPT MY ORIGINAL AS EXIBIT A. I FEEL A RECALL IS WARENTED AND I NEED THE $3,500 BACK. *TR