2007 Ford F-350 Complaint Log

TL*THE CONTACT OWNS A 2007 FORD F350. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE IN THE EVENING. THE COUNTY INVESTIGATOR STATED THAT THE CAUSE OF THE FAILURE WAS ELECTRICAL. A POLICE REPORT WAS FILED. FORD WAS NOTIFIED, BUT DID NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 15,000.

FORD F350 CREWCAB 4X4 HIGH SPEED WHEEL WOBBLE ( DEATH WOBBLE) HAPPENS AT SPEEDS OF 65 OR HIGHER AND HITTING A BUMP IN THE ROAD. FORD HAS LOOKED AT IT , SAID THE ALIGNMENT WAS OUT AND FIX IT. THE WOBBLE HAS HAPPENED THREE TIMES SENSE THEN. FORD HAS SENT A LETTER STATING THAT THE TIRE PRESSURE NEEDS TO BE CORRECT, IT IS. THIS IS A STOCK TRUCK AND WHEN THIS HAPPENS I HAVE TO COME TO A COMPLETE STOP BEFORE I CAN PROCEED AND WITH ANTI LOCK BRAKES THIS IS REAL SCARY. *TR

TRUCK WAS PURCHASED NEW FROM LAKEWOOD FORD IN 2007/OCT. TOOK IN FOR WARRANTY WORK WAS TOLD TURBO WAS OUT THEY DID NOT WANT TO FIX SO THEY SENT ME TO ANOTHER FORD DEALER THAT STATED NOTHING WRONG WITH TURBO- BUT HEAD GASKETS WERE BLOWN(ALL)THAT WAS IN NOV. 2007 NOW TRUCK IS BACK AT DEALER FOR WINDOW MARKINGSFROM WINDOW MOTOR(THEY WILL FIX BUT WON'T TINT WINDOW EVEN THOUGH WAS PURCHASED FROM DEALER THAT WAY) AND THEY TOLD US GASKETS WERE BLOWN AGAIN? WELL NOW I AM AT 34,689 MILES AND HOPPING THEY WILL NOT BLOW AGAIN ????? *TR

TL*THE CONTACT OWNS A 2007 FORD F-350 SD. WHILE DRIVING OVER A BUMP IN THE ROAD AT ANY SPEED, THE CONTACT LOSES CONTROL AND THE VEHICLE SHAKES VIOLENTLY. IF HE DEPRESSES THE BRAKE PEDAL, THE SHAKING WORSENS. WHEN HE RELEASES THE ACCELERATOR PEDAL, THE SHAKING SUBSIDES. THE VEHICLE HAS BEEN TO THE DEALER FOUR PREVIOUS TIMES FOR THE SAME FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE FAILURE WILL CONTINUE TO OCCUR DUE TO THE VEHICLE'S DESIGN. THE CONTACT STATED THAT THERE ARE OTHER COMPLAINTS FOR THIS EXACT SAME FAILURE LOCATED AT FORD DEATH WOBBLE.COM. THE CURRENT MILEAGE WAS 11,000 AND FAILURE MILEAGE WAS 2,000.

ON JUNE 11, 2007 AT APPROXIMATELY 11:00AM I WAS UNLOADING A PIECE OF CONSTRUCTION EQUIPMENT OFF THE BACK OF MY TRAILER. THE TRAILER WAS CONNECTED TO MY 2007 FORD F350 SUPER DUTY DUAL REAR WHEEL TRUCK. THE TRUCK WAS IN PARK THE EMERGENCY BRAKE WAS SET AND THE KEYS WERE OUT OF THE IGNITION. AS I DESCENDED OFF THE TRAILER THE TIRES OF THE TRUCK BEGAN TO ROLL WHILE I WAS INSIDE THE CAB OF THE EXCAVATOR AND ON TOP OF THE TRAILER. THE VEHICLE WAS PARKED ON A FLAT SURFACE. IT ROLLED FOR APPROXIMATELY 195 FEET AS I WAS UNABLE TO STOP IT. THE TRAILER BEGAN TO JACKKNIFE AND EVENTUALLY THE MACHINE FELL OFF THE TRAILER WITH ME STILL IN THE CAB. THE TRUCK ONLY STOPPED AFTER IT STRUCK A SMALL CAR THAT WAS PARKED AT THE BOTTOM OF A HILL. THE VEHICLE WAS TOWED TO A FORD DEALERSHIP WHERE FORD SENT AN ENGINEER TO EXAMINE THE TRANSMISSION AND FRONT END OF THE VEHICLE. HIS CONCLUSION WAS THAT HE DID NOT SEE ANYTHING WRONG WITH THE TRANSMISSION BUT THAT THE TRUCK MUST NOT HAVE BEEN IN PARK ALL THE WAY. I CONTESTED THESE FINDINGS AND HAVE ASKED FORD TO CONTINUE TO LOOK INTO THIS MATTER. IF IN FACT HIS FINDINGS ABOUT THE TRUCK NOT BEING IN THE PARK POSITION ARE ACCURATE HOW WAS I ABLE TO REMOVE THE KEY FROM THE IGNITION. AS I PREVIOUSLY STATED, AT THE TIME THE TRUCK BEGAN TO MOVE IT WAS IN PARK THE EMERGENCY BRAKE WAS SET AND THE KEYS WERE IN MY POCKET. IT IS MY CONTENTION SOMETHING MALFUNCTIONED IN THE TRANSMISSION OR THERE IS A DEFECT WITH THE VEHICLE THAT WILL ALLOW THE KEYS TO BE REMOVED FROM THE IGNITION WHEN THE TRUCK IS NOT IN A FULLY ENGAGED PARK POSITION. AFTER THE ACCIDENT OCCURRED I EXAMINED THE ROAD SURFACE DID NOT SEE ANY SKID MARKS OR NOTICE ANY FLATTENING OUT OF THE TIRES. IF THE VEHICLE WAS IN PARK AND THE BRAKE WAS TRULY ENGAGED PROPERLY ONE WOULD BELIEVE THERE SHOULD HAVE BEEN SOME SKID MARKS LEFT ON THE ROAD SURFACE AS I TRAVELED A TOTAL DISTANCE OF 195 FEET BEFORE HITTING THE PARKED CAR. *TR

THE VEHICLE HAS BEEN BROUGHT BACK TO THE DEALERSHIP MANY MANY TIMES SINCE IT WAS FIRST PURCHASED (5 TIMES I BELIEVE FOR STEERING RELATED PROBLEMS AND OTHER TIMES FOR A BRAKE BOOT PROBLEM AND A VARIETY OF OTHER ISSUES). THE OTHER PROBLEM THE VEHICLE HAS HAD IS WHAT FORD IS CALLING A "SHIMMY". THEY ORIGINALLY TOLD US WE NEEDED NEW SHOCKS BECAUSE OF THIS PROBLEM WHICH WE DISPUTED AND TOOK IT TO A SPECIALIST IN SHOCK REPLACEMENT WHO TOLD US THIS WAS NOT THE PROBLEM. THEN THEY TOLD US IT WAS THE TIRES (WHICH THEY ARE CONTENDING IN THE FORM LETTER THEY SENT US-THAT STATES WE MUST MAINTAIN PROPER PRESSURE TO CONTROL THIS PROBLEM). UNFORTUNATELY, PROPER TIRE PRESSURE SEEMINGLY HAS NOTHING TO DO WITH THIS PROBLEM AND WE CONTINUE TO HAVE THE PROBLEM TO WHICH FORD'S ANSWER TO US IS "GET NEW TIRES" (THE TIRES HAVE ONLY 22,000 MILES ON THEM, THEY ARE THE TIRES FORD PUT ON THE VEHICLE WHEN WE BOUGHT IT AND THEY, OF COURSE, ARE NOT A WARRANTY ITEM). ALL IN ALL, THE TRUCK HAS HAD MANY ISSUES, SOME OF WHICH HAVE BEEN FIXED REPEATEDLY ONLY TO APPEAR AGAIN IN THE SAME OR SIMILAR WAY. *TR

TL*THE CONTACT OWNS A 2007 FORD F-350. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE VIBRATED EXCESSIVELY AND THE FRONT END BEGAN TO SHIMMY. THE FAILURES OCCURRED WITHOUT WARNING WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY RECOMMENDED THAT THE CONTACT CONTINUE TO DRIVE THE VEHICLE AND THE FAILURE WOULD CEASE. ON SIX SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE TECHNICIAN STATED THAT THE MALFUNCTION WAS A NORMAL OCCURRENCE FOR THIS VEHICLE AND COULD NOT BE REPAIRED. THE DUMPER WAS REPLACED ON THE VEHICLE. IN ADDITION, TRANSMISSION FLUID BEGAN LEAKING FROM THE VEHICLE AT 4,000 MILES. THE DEALER REPAIRED THE LEAK. THE DRIVER STATED THAT THE TRANSMISSION LEAK WAS CONTRIBUTED TO EXCESSIVE VIBRATION. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTIONS ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 16 AND CURRENT MILEAGE WAS 12,000.

TL*THE CONTACT OWNS A 2007 FORD F-350. ON NOVEMBER 14, 2007 WHILE DRIVING 35 MPH THE INSTRUMENT PANEL DIMMED. THE CONTACT WAS UNAWARE OF THE VEHICLE'S SPEED OR OIL PRESSURE. THE DEALER STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED, AND THE SERPENTINE BELT AND PULLEY FAILED. THE DEALER PERFORMED THE REPAIRS. TWO WEEKS LATER THE RADIO AND CD PLAYER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, AND THE FAILURES WERE REMEDIED WITHOUT AN EXPLANATION OF THE CAUSE. THE VEHICLE THEN BEGAN EXPERIENCING TIRE FAILURE. THE TIRES WERE B.F. GOODRICH , SIZE LT245/75R17, DOT# M343DR211216. WHILE DRIVING 42-48 MPH THE VEHICLE BEGAN VIBRATING AND PRODUCED A HUMMING NOISE FROM THE TIRES. THE DEALER REFERRED TO A TECHNICAL SERVICE BULLETIN , WHICH STATED THAT THE VEHICLE NEEDED A VIBRATION DAMPLER. WHILE DRIVING 70 MPH THE VEHICLE WOULD DISENGAGE FROM THE CRUISE CONTROL INTERMITTENTLY. ON MARCH 27, 2007 THE CONTACT BROUGHT THE VEHICLE TO THE DEALER, WHERE IT REMAINED FOR TWO DAYS. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY A CYLINDER THAT ENGAGED THE FOUR WHEEL DRIVE AND THE CYLINDER RELAY WAS REPLACED. THE CURRENT MILEAGE WAS 3,400 ,AND FAILURE MILEAGE WAS 36. *AK

TL*THE CONTACT OWNS A 2007 FORD F350. WHILE DRIVING 55 MPH AND HIGHER, THE FRONT END OF THE VEHICLE SHAKES VIOLENTLY AND BECOMES UNCONTROLLABLE. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 9,670 AND FAILURE MILEAGE WAS 700.

I JUST RECIEVED A LETTER FROM FORD (LITERATURE PROGRAM 09L02) TALKING ABOUT THE SHIMMY CONDITION ON FORD TRUCKS. THEY SAY TO CORRECT YOUR TIRE PRESSURE. I HAVE MY TIRE PRESSURE SET BY THE LOCAL DEALER ON A REGULAR BASIS AND BELIEVE ME THAT DOES ABSOLUTELY NOTHING TO PREVENT THIS SHIMMY PROBLEM. AT 40 TO 60 MPH IT CAN ACTUALLY THROW THE TRUCK SIDEWAYS. THIS LETTER (09L02) TO ME IS JUST A COVER UP OF A REAL PROBLEM. THIS PROBLEM HAS BEEN THERE SINCE NEW. *TR

LTR FROM SENATOR HUTCHISON ON BEHALF OF CONSTITUENT RE FORD MOTOR CO. VIOLATING THE MAGNUSON-MOSS WARRANTY FEDERAL TRADE ACT RE HIS 2007 F350 TRUCK. *NJ THE CONSUMER STATED HE HAS AFTERMARKET PARTS ON HIS VEHICLE AND FORD MOTOR VOIDED THE WARRANTY. *JB