2011 Ford F-450 Complaint Log

The contact owns a 2011 Ford F-450. The contact stated that on multiple occasions while driving at undisclosed speeds, the steering wheel started to shake abnormally. The contact stated that on numerous occasions while accelerating at high speeds, or while driving in inclement weather, the steering wheel started to shake uncontrollably. The vehicle was taken to three different dealers where the contact was advised to take the vehicle to a different dealer to be diagnosed. The contact was informed that unknown steering parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired or diagnosed. The manufacturer was notified of the failure and the contact was advised each time to take the vehicle to the dealer. The failure mileage was approximately 54,000.

TL* THE CONTACT OWNS A 2011 FORD F-450. WHILE DRIVING 45-50 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE AND THE STEERING BECAME UNCONTROLLABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE NEEDED THE STEERING PARTS REPLACED. THE VEHICLE WAS TAKEN TO GATEWAY FORD (1055 W. ANDREW JOHNSON HIGHWAY, GREENEVILLE, TN 37745, 423-639-5151) TO BE DIAGNOSED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS NOT AVAILABLE.

BLOWN MOTOR. BAD LIFTERS AND VALVES. EXHAUST TEMPERATURE SENSOR CHECK ENGINE LIGHT. NO WARRANTY, I HAD TO REPLACE ENTIRE ENGINE AT MY COST OF $15,000

I HAVE RUNNING LIGHTS BUT NO TURN SIGNALS, BRAKE, OR FOUR WAY/EMERGENCY LIGHTS ON MY FIFTH WHEEL WHEN TOWING. THIS IS AT ANY TIME HOOKED UP TO THE TRUCK. OTHERWISE ON THE TRUCK ITSELF ALL LIGHTS WORK PROPERLY.

WHILE DRIVING AT 45 MPH ON A HIGHWAY THE ENGINE BLEW UP. FORD REPORTED THE PROBLEM WAS A FAULTY GLOW PLUG WHICH FELL INTO THE CYLINDER CAUSING THE CONNECTING ROD TO BREAK AND EXIT THE SIDE OF THE ENGINE BLOCK. FIRE ENSUED BUT WAS SHORT LIVED.

THIS VEHICLE IS SHUTTLE BUS, TRANSPORT PASSENGERS FROM CHICAGO O'HARE AIRPORT TO FOUR POINTS HOTELS AND BACK 24/7. THIS VEHICLE IS OWNED BY FOUR POINTS HOTEL AT SCHILLER PARK, IL AND I WORK AS DRIVER. ON NOVEMBER 20 2016 JUST AFTER 9 PM I WAS DRIVING THE BUS SOUTH BOUND ON MANNHEIM RD AND WHEN BREAKING TO STOP AT THE TRAFFIC LIGHT AT LAWRENCE AVE THE LEFT REAR END HIT THE GROUND AND THE BUS DRAGGED UNTIL REACH COMPLETE STOP. THE REAR OUTER TIER COME OFF ALONG THE (WAS FOUND QUARTER MILE NORTH) SMALL FIRE STARTED , EVACUATED PASSENGERS. ALL BOLTS SNAPPED OFF THE REAR LEFT WHEEL AND THE OUTER TIRE CAME OFF. THE BUS WAS TOUGHED TO M&M AUTOMOTIVE INC. (708 456 6629) M&M MAINTAIN THE HOTELS BUS. PHOTOS ARE AVAILABLE THE BUS STILL AT THE HOTEL AND CAN BE USED? BUT IT HAS NOT BEEN USED FOR WHILE

DRIVING ON FREEWAY AT 75 M.P.H. (SPEED LIMIT 75) THE MOTOR STALLED AND WOULD NOT RESTART., LUCKILY MADE IT TO SHOULDER AFTER DODGING TRAFFIC. AFTER TOW TO THE DEALERSHIP, FOUND OUT IT WAS MALFUNCTIONING EGT EXHAUST SENSOR. *TR

TL* THE CONTACT OWNS A 2011 FORD F-450. WHILE DRIVING 40 MPH AND ATTEMPTING TO SLOW DOWN, THE ENGINE LOST POWER AND THE STEERING SEIZED WITHOUT WARNING. THE DEALER STATED THAT THE FUEL WAS CONTAMINATED AND THE FUEL SYSTEM NEEDED TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,600.

ENGINE LOGO LIGHT CAME ON; THEN RED SIGN CAME ON " STOP SAFELY NOW". I PULLED TO THE SHOULDER AND THE ENGINE STOPPED. I WAITED 30 MINUTES OR SO AND THE ENGINE STARTED AGAIN. I DROVE STARTING AND STOPPING TO A FORD DEALER IN CLARION, PA. SLEPT IN THE TRUCK ALL NIGHT AND THE NEXT MORNING [XXX] RAN THE COMPUTER AND HIS CONCLUSION WAS THE NUMBER 8 CYLINDER INJECTOR WAS BAD AND THAT CAUSES THE HEAT SENSORS TO MALFUNCTION. HE DIDN'T HAVE THE PART BUT SUGGESTED RUNNING IT UNTIL IT CUTS OUT, LET IT COOL THEN RUN IT AGAIN. WELL AFTER ABOUT 70 MILES IT STOPPED FOR GOOD. I THEN CALLED UP MONTROSS FORD, AND THEY HAD THE INJECTOR SO I BOUGHT IT THINKING NEXT I'LL FIND THE MECHANIC, ON A SATURDAY AFTERNOON I WAS WRONG. NEXT I LOOKED UP RECALLS AND I FOUND A RECALL FOR FAULTY HEAT SENSORS, THAT RECALL WAS FOR THE SAME TIME PERIOD AS MY TRUCK WAS MADE. I AM NOW SITTING ON THE SIDE OF RT. 76 WITH NO WHERE TO GO PULLING A 4 CAR TRAILER, CUSTOMERS UPSET AND MY LAST HOPE IS FORD MOTOR CO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR