2013 Ford F-550 Complaint Log

At 05:58 this morning the garage received a phone call from Roadside assistance regarding a vehicle fire on the unit. Spoke with the operator to verify his safety and inquire as to what happened. He stated he was driving down highway 99 at approx.70mph when he heard a loud pop, reduce engine power light came on, low fuel pressure light came on, smelled diesel, then unit caught fire before he could get pulled off.

Operator was driving the vehicle when they smelled fuel. Operator immediately pulled over and found fuel leaking from the secondary fuel filter. I also have a video of the leaking filter but can not attach here.

Entry/exit steps failed. While exiting the coach, the entry/exit steps collapsed. I almost fell out of the coach while exiting.

REPLACE FUEL PUMP 3 TIMES?

TL* THE CONTACT OWNS A 2013 FORD F550 WITH RICKSON WHEELS. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, PART OF THE FRONT PASSENGER'S SIDE WHEEL BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE WELDING OF THE WHEEL WAS IMPROPERLY CONSTRUCTED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER OF THE WHEELS WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2013 FORD THOR DAYBREAK RV EQUIPPED WITH A 2013 FORD MH STRIPPED CHASSIS (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO WANDER OUT OF THE TRAVELED LANE INDEPENDENTLY. THE CONTACT DROVE WITH CAUTION AT A LOW SPEEDS. THE VEHICLE WAS LATER TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A LOOSE STEERING SHIFT CLAMP BOLT. THE STEERING COLUMN WAS REALIGNED AND THE BOLT WAS TIGHTENED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.