2012 Ford Fiesta Complaint Log

TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TRANSMISSION CLUTCH WAS REPLACED. THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.

I PURCHASED THE CAR IN MARCH OF 2013 FROM THE FIRST WEEK I OWNED THE CAR I HAVE COMPLAINED THAT THE CAR: SHUDDERS AND GURGLES AT TAKE OFF WITH NO POWER WHAT SO EVER, GOING UP A STEEP HILL HAS NO POWER AT ALL THE CAR GURGLES AND THEN ONCE IT CATCHES THE CAR LUNGES FORWARD VERY FAST, WHEN BREAKING THERE IS A LOUD NOISE AND THE CAR SHUDDER, THE RPMS REV HIGH AT TAKE OFF. 1ST APPOINTMENT I WAS TOLD IT WAS A NEW TRANSMISSION SYSTEM AND IT HAD TO LEARN THE WAY I DEPRESS THE GAS. 2ND, 3RD, 4TH APPOINTMENT SAME THING....5TH APPOINTMENTCLUTCH RESET TO RE-LEARN THE SHIFTING PATTERNS.....6TH APPOINTMENT - CLUTCH REPLACED. CALLED TO ASK WHAT TO DO BECAUSE ITS NOT FIXED. I WAS ADVISED TO CALL FORD CUSTOMER CARE THAT MAYBE THEY WOULD GIVE ME A LOANER CAR SO THE DEALER COULD KEEP THE CAR LONGER....6/22/15 - I CALLED FORD CUSTOMER RELATIONS I WAS ADVISED TO BRING IT BACK TO THE DEALERSHIP AND CALL FORD CUSTOMER CARE BACK TO LET THEM KNOW WHAT THE DIAGNOSIS WAS...6/30/15 - THE CLUTCH WAS RESET TO RE-LEARN THE SHIFTING PATTERNS, AND WAS ADVISED THERE IS NOTHING WRONG WITH MY BREAKS...6/30/15 - CALLED FORD CUSTOMER CARE WITH THE DIAGNOSIS, WAS ADVISED THAT THE DEALERSHIP IS DOING THE STEPS TO REPAIR THIS ISSUE PER FORD. ASKED TO SPEAK WITH A SUPERVISOR...7/2/15 - SUPERVISOR CALLED, INFORMED ME THAT I DID NOT QUALIFY FOR THE BUY BACK PROGRAM, THAT THE DEALERSHIP IS DOING EXACTLY WHAT FORD IS TELLING THEM TO DO AND THAT I CAN BUY A NEW CAR AND MENTION THE CUSTOMER LOYALTY FORD FIESTA PROGRAM TO RECEIVE MONEY TOWARDS MY NEW PURCHASE. I ASKED TO SPEAK WITH SOMEONE HIGHER UP; SHE ADVISED ME THAT SHE WOULD HAVE SOMEONE CALL ME BUT THAT THEY ARE GOING TO TELL ME THE EXACT SAME THING...7/6/15 - WAITING ON A CALL

WHEN COMING TO A COMPLETE STOP AND PULLING OUT I FEEL A SHUDDER, FEELS LIKE CAR IS JUMPING. YOU CAN DEFINITELY FEEL AND HEAR IT. DAY FORD IN MONROEVILLE PITTSBURGH PA SAID I NEEDED A NEW CLUTCH KIT SYSTEM. A YEAR LATER ON APRIL 15TH SAME INCIDENT. CAME BACK TO ME AS THEY COULD NOT FIND ANYTHING WRONG. THEY STATED IT WAS IN THE CARS LIMITATION, (RPM). THREE WEEKS LATER BROUGHT IT BACK TO THEM AND SAID IT AS GETTING WORSE. THEY LOOKED OVER CAR AND STATED YES THEY FELT THE SHUDDER BUT THE CAR WAS IN LIMITATION. THEY ALSO STATED MANY COMPLAINTS ON THIS ISSUE SO THEY EXTENDED THE CARE WARRANTY FROM 50,00 TO 100,000. I STATED THAT I WAS NOT SATISFIED AND SAID I WILL FILE A COMPLAINT. *TR

WAS DRIVING ON HIGHWAY AND BACK LEFT TIRE EXPLODED, THE COMPLETE SIDE WALL ALL THE WAY AROUND BLEW OUT. I HAD PROBLEMS WITH LOSING AIR AND I GOT NO WHERE WITH THE DEALERSHIP, THEN WHEN THIS HAPPENED I EVEN PRINTED OUT COMPLAINTS OTHERS HAD WITH THE SAME TIRES AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE IT WAS CONSIDERED WEAR AND TEAR. I BOUGHT MY VEHICLE IN AUG OF 2012 AND ITS NOT EVEN A YEAR OLD. I AM ALSO HEARING MORE COMPLAINTS FROM OTHERS. I HAVE A COMMERCIAL LIC., AND THIS COULD HAVE BEEN DEADLY FOR AN UNSKILLED DRIVER. I FEAR FOR MINE AND OTHERS SAFETY. I HAD MY TIRES REPLACED AT WAL-MART. *TR

TL- THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHEN ACCELERATING THE VEHICLE SEVERELY SHAKES . THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN OBSERVED THE VEHICLE AND WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500 MILES AND THE CURRENT MILEAGE WAS 27,242 MILES. SR

CAR STARTED TO JERK WHILE TRYING TO ACCELERATE. AND CAR STARTED TO TURN OFF AT RED LIGHTS. AND NEED TO BE STARTED UP AGAIN TO GET GOING . *TR

CAR (FORD FIESTA 2012 PURCHASED IN MAY 2012) REGULARLY STALLS, JERKS AND SHAKES WHEN ACCELERATING AND CAUSES CAR NOT TO MOVE AS QUICKLY. CAR MOVES SLOWER WHEN IT STALLS, JERKS AND SHAKES. DRIVER CANNOT GAUGE WHEN STALLING WILL OCCUR AND WHEN CAR WILL MOVE SLOWER. THIS IS A SAFETY CONCERN BECAUSE IF IN A SITUATION WHERE THE DRIVER NEEDS TO ACCELERATE TO GET OUT OF THE WAY QUICKLY, CAR MAY OR MAY NOT MOVE AS EXPECTED AND MAY NOT BE ABLE TO GET OUT OF THE WAY TO AVOID ANOTHER VEHICLE WHICH COULD RESULT IN AN ACCIDENT. CAR HAS BEEN TAKEN TO THE DEALER TWICE (3/27/13 AND 12/21/13 FOR THIS TRANSMISSION ISSUE AND IT CONTINUES TO OCCUR. REPAIR RECEIPTS STATE THAT THE CAUSE IS LEAKING SEALS FROM CLUTCH HOUSING AREA. THEY HAVE REMOVED TRANSMISSION REPLACED INNER AND OUTER INPUT SHAFT SEALS, CLEANED CLUTCH AND REASSEMBLED. DESPITE THEIR EFFORTS WE CONTINUE TO HAVE THIS PROBLEM WITH THE VEHICLE. *TR

VEHICLE SHUDDERING AND GRINDING NOISE WHEN ACCELERATING FROM A STOP. MAKES IT VERY DIFFICULT TO GAUGE ACCELERATION RATE. THIS IS A REAL AND DOCUMENTED SAFETY CONCERN NATIONWIDE. *TR

TRANSMISSION/SHIFT VIBRATES AND SHAKES WHEN IT SHIFTS AND ON OCCASION DIES AT STOPS. HESITATES SOMETIMES WHEN ACCELERATING FROM STOP. TAKEN TO DEALER MULTIPLE TIME, THEY APPLY SOFTWARE UPDATES AND DENY ANYTHING IS WRONG. DEALER AND FORD MOTORS SAY IT IS WITHIN GUIDELINES AND REFUSE TO DO ANYTHING FURTHER.. *TR

BRAKE FAILURE, THE CAR PULLED SO HARD TO THE RIGHT IT LITERALLY CHANGED THE LANES. CAR IN LEFT LANE HAD TO LOCK UP HIS BRAKES TO AVOID HITTING ME. THIS HAPPENED AGAIN THE NEXT DAY WHEN I HAD TO BRAKE TO AVOID ANOTHER CAR PULLING INTO MY LANE. BRAKES FAILED THE CAR PULLED TO THE RIGHT AND I BARELY MISSED THE COLLISION. THIS HAS BEEN GOING ON FOR A YEAR AND THE CAR HAS BEEN IN THE SHOP FOR THIS 6 TIMES. THE DEALER SAYS THERE IS NO PROBLEM WITH THE BRAKES BUT THE BRAKE TECH SAYS IT IS A PROBLEM WITH ALL 2012 FORD FIESTAS HE TEST DROVE. *TR

WHEN ENGAGING THE FRONT SEAT HEATERS, THE SEATS HEAT UP TO 107 DEGREES. TWICE I HAVE COMPLAINED TO FORD, AND BOTH TIMES I WAS TOLD THIS WAS NORMAL OPERATING BEHAVIOR. THE SEATS BECOME SO HOT YOU CANNOT SIT ON THEM. I BELIEVE THIS IS A SAFETY ISSUE, ESPECIALLY IF A YOUNG CHILD/INFANT WERE INVOLVED. *TR

MAJOR ISSUES WITH THE TRANSMISSION SYSTEM, INCLUDING ROLLING BACKWARDS AFTER COMING TO A STOP, HESITATING WHEN SHIFTING, CLUNKING AND CHATTERING WHEN SHIFTING, RESPONDING SLOWLY WHEN ACCELERATING, FEELING LIKE THE TRANSMISSION IS SEARCHING FOR THE CORRECT GEAR BUT CANNOT FIND IT, AND THE RPM SPIKES AND DROP WHEN SHIFTING. TWO SOFTWARE UPDATES FOR THE TRANSMISSION AND TWO REPLACEMENTS OF THE CLUTCH HAVE BEEN MADE WITHIN THE LAST 1 AND A HALF. *JS

THIS IS AN ON-GOING ISSUE WITH THIS CAR. WHILE DRIVING AT LOWER SPEEDS OR WHILE TRYING TO ACCELERATE WHILE MERGING ONTO A HIGHWAY OR AT A TRAFFIC STOP THE CAR WILL SHUDDER, PAUSE, JERK FORWARD OR PAUSE. THERE HAVE BEEN SEVERAL INCIDENTS WHERE I HAVE NEARLY BEEN IN A COLLISION BECAUSE OF THIS CLUTCH PROBLEM. THE JERK REACTION OF THE ACCELERATOR HAS CAUSED THE MOST CLOSE CALLS, AS IT CAN HAPPEN WHILE DECELERATING AS WELL. I HAVE BROUGHT THIS ISSUE TO MY LOCAL DEALER'S ATTENTION AND HAVE HAD IT IN THE SHOP FOR A TOTAL OF 3 WEEKS OR MORE WITHIN A 6 WEEK PERIOD RECENTLY. BOTH TIMES I WAS TOLD THE CLUTCH SYSTEM WAS RESET AND HAD TO RE-ADAPT TO MY DRIVING, ONLY TO HAVE THE PROBLEM START AGAIN WITHIN A DAY OR TWO UNEXPECTEDLY. I HAVE TO BRING MY CAR IN YET AGAIN FOR THIS SAME ISSUE. *TR

I BOUGHT THIS CAR BRAND NEW IN JULY OF 2012 AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE MAIN ISSUE BEING THE HORRIBLE TRANSMISSION. THE CAR SPUTTERS AND SHAKES UPON TAKE OFF; THE RPMS REV UP VERY HIGH AND YET THE CARE GOES NOWHERE; THE CAR SOUNDS LIKE IT NEEDS TO SHIFT INTO THE NEXT GEAR, BUT DOESN'T; THERE IS A HUGE DELAY WHEN YOU STEP ON THE GAS, THE CAR SITS THERE BEFORE IT ACTUALLY GOES ANYWHERE; THE CAR LUNGES FORWARD WHEN YOU ARE IN SITUATIONS LIKE STOP AND GO TRAFFIC. I HAVE TAKEN MY CAR INTO TWO SEPARATE DEALERS AND THE CAR HAS HAD 3 CLUTCHES SO FAR. THE NEWEST PROBLEM WITH THE CAR IS A HORRIBLE SQUEALING COMING FROM THE BRAKES. I'VE HAD TWO NEW SETS OF BRAKES AND A DEGLAZING OF THE BRAKES, ONLY TO HAVE THE PROBLEM STILL EXIST. I'VE TAKEN THIS CAR IN FOR A TOTAL OF 6 TIMES FOR THE TRANSMISSION AND THIS WEEK WILL BE THE 4TH TIME FOR THE BRAKES. THESE CARS ARE A ROAD HAZARD AND SHOULD BE RECALLED IMMEDIATELY. I HAVE FILED A COMPLAINT WITH FORD MOTOR COMPANY AND THE BBB AUTO LINE. FORD SHOULD BE ASHAMED OF THEMSELVES FOR KNOWING ABOUT THESE ISSUES AND NOT DOING ANYTHING ABOUT IT. PEOPLE'S LIVES ARE AT RISK IN THESE CARS AND THEY OBVIOUSLY DON'T CARE. I WONDER HOW MANY PEOPLE WILL HAVE TO DIE OR GET INJURED BEFORE FORD DECIDES TO ADMIT THEY SOLD A HORRIBLE PRODUCT AND THAT IT NEEDS TO BE RECALLED.

TRANSMISSION MAKES A GRINDING SOUND AND SHUDDERS WHEN SHIFTING. WHEN YOU GO TO TURN A CORNER THE CAR SHUDDERS SO BAD IT ALMOST STALLS. WHEN DRIVING UP HILLS WHEN THA TRANSMISSION SHIFTS IT STARTS TO SHUDDER AND YOU ALMOST STALL. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION FAILED TO SHIFT GEARS PROPERLY AND JERKED. THE FAILURE REOCCURRED WHEN DRIVING ON SEVERAL OCCASIONS. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER SPECIAL CUSTOMER SATISFACTION PROGRAM PERTAINING TO THE REPLACEMENT OF THE TRANSMISSION SHIFTER. AFTER THE REMEDY WAS PERFORMED, THE FAILURE RECURRED TWICE. THE RECALL REMEDY WAS INSUFFICIENT AND FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

TRANSMISSION REPLACED4 TIMES

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE THEN STUTTERED AND HESITATED BEFORE THE TURN WAS MADE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS AFTER COMING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

The contact owns a 2012 Ford Fiesta. The contact stated that the vehicle failed to start with several unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission module and battery needed to be replaced. The vehicle was repaired; however, the failure persisted. While driving, the vehicle continued to jerk and there was smoke coming through the vents. The check engine warning light was illuminated. Additionally, there was an abnormal booming sound detected. The contact had to depress the accelerator pedal continually for the vehicle to respond as needed. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the catalytic converter needed to be replaced. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 28,100. The consumer stated parts alone were $872 of which he doesn't have due to his disability.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 20 MPH, THE VEHICLE JERKED VIOLENTLY AND THE TRANSMISSION MALFUNCTION LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,900.

THE "AFFECTED PART" IS THE TRANSMISSION. THE "INCIDENT" THAT OCCURRED IS A RECURRING PROBLEM WITH THE POWER SHIFT TRANSMISSION. WHEN THE CAR'S AUTOMATIC TRANSMISSION IS IN "DRIVE" OR "REVERSE", AND THE DRIVER TAKES HIS FOOT OFF THE BRAKE OR ACCELERATOR, THE CAR ACTS AS THOUGH IT IS IN NEUTRAL FOR ABOUT 1 SECOND. IF THE CAR IS ON A HILL, THE CAR WILL ROLL DOWNHILL DURING THAT BRIEF PERIOD WHEN THE BRAKE/ACCELERATOR IS NOT APPLIED. ALTHOUGH THIS HAS NOT CAUSED AN ACCIDENT DRIVING THE CAR YET, I AM VERY CONCERNED ABOUT THE POTENTIAL SAFETY HAZARDS THIS COULD CAUSE. IF THE CAR IS STOPPED ON A HILL AND THE DRIVER LETS OFF THE BRAKE/ACCELERATOR, DESPITE ANY ACTION OF THE DRIVER, THE CAR MAY ROLL DOWNHILL AND HIT A CAR BEHIND IT. ADDITIONALLY, PARALLEL PARKING IS VERY DIFFICULT BECAUSE THE TRANSMISSION REMAINS IN NEUTRAL FOR THAT 1 SECOND, AND EVEN ON A SLIGHT HILL THE CAR WILL ROLL. I TOOK THE CAR IN TO MY FORD DEALERSHIP TO ALERT THEM OF THIS PROBLEM, AND THEY TOLD ME THAT IS NORMAL FUNCTIONING OF THE TRANSMISSION. I HAVE NEVER DRIVEN A CAR THAT, WHEN IN DRIVE, ROLLED BACKWARDS WHILE I WAS ON A HILL. IF THIS IS SUPPOSED TO BE NORMAL FUNCTIONING OF THE TRANSMISSION, THEN THE TRANSMISSION HAS A FAULTY DESIGN. I AM CONCERNED ABOUT THE HAZARDS THIS TRANSMISSION MAY CAUSE, SINCE IF A CAR IS CLOSE BEHIND ME WHILE I AM PARKED ON A HILL, MY CAR MAY ROLL BACK AND HIT IT OUTSIDE OF MY CONTROL. IN A TYPICAL MANUAL TRANSMISSION CAR, THE DRIVER IS ABLE TO CONTROL THIS ROLLING WITH THE CLUTCH AND BRAKE. BECAUSE THIS IS AN AUTOMATIC TRANSMISSION, THE DRIVER IS NOT ABLE TO CONTROL THE ROLLING. *TR

WITHIN A FEW MONTHS OF DRIVING THIS CAR THAT WE PURCHASED BRAND NEW, IT STARTED SHIFTING ROUGHLY. IT WOULD FEEL LIKE IT WAS GOING TO STALL OUT WHENEVER WE MADE A LEFT TURN FROM A STOP, AND IT WOULD STUTTER AND JERK WHEN SWITCHING BETWEEN THE LOWER GEARS. EVERYONE WHO RODE WITH US OR DROVE THIS CAR ASKED WHAT WAS WRONG WITH IT. I BROUGHT IT TO THE DEALERSHIP AT LEAST 3 TIMES, AND EVERY TIME I BROUGHT IT THEY SAID THEY CHECKED IT OVER AND IT WAS FINE (AT FIRST, IT WAS "LEARNING" HOW WE DRIVE, THEN WE WERE "DRIVING IT WRONG" AND NEEDED TO REALLY "PUNCH IT" STARTING FROM A STOP). GAS MILEAGE WAS TERRIBLE TOO, AS WE WERE SLAMMING THE GAS TRYING TO KEEP THE CAR FROM STALLING. I BROUGHT IT TO MY INDEPENDENT MECHANIC WHO SAID THERE WAS DEFINITELY SOMETHING WRONG WITH THE TRANSMISSION, BROUGHT IT TO THE DEALERSHIP WE BOUGHT IT FROM AGAIN, AND THEY AGAIN SAID THERE WAS NO PROBLEM AND WE WERE DRIVING IT WRONG. JUST GOT IT BACK FROM ANOTHER DEALERSHIP WHO IMMEDIATELY SAID THERE WAS A PROBLEM AND REPLACED THE CLUTCH. THEY SAID THAT THE SEALS AROUND THE CLUTCH HAVE BEEN REDESIGNED, AND THAT WAS THE ISSUE, AND WE SHOULD NOT HAVE THE ISSUE AGAIN. I HOPE THAT IS THE CASE, BUT WISH WE HAD NEVER BOUGHT THIS CAR. *TR

ITS ROLLS BACKWARDS, AGAIN AS PREVIOUSLY STATED IT HAS DEFINITE TRANSMISSION ISSUES. SOMETIMES IT WON'T SHIFT VERY WELL AT ALL. HESITATING AND FEELS LIKE IT WILL STALL AT ANY MINUTE. HILLS ARE THE WORST, VERY HARD TO GET UP THEM. NOT ONLY DOES IT SPIT AND SPUTTER SHIFTING UP BUT YOU CAN ALSO HEAR THE CLUNKING OF THE TRANSMISSION WHEN IT SHIFTS DOWN. *TR

OCTOBER 24, 2012 I WAS DRIVING TO WORK. I ACCELERATED VERY GINGERLY (THE POWERSHIFT IS EFFECTIVELY TWO THREE SPEED MANUALS SO YOU CAN'T JUST JAB IT) TO PASS. THE CAR GEARED INTO A LOWER GEAR AS EXPECTED AND THE ENGINE RPM'S SPIKED AS EXPECTED. THE LIGHT AT THE INTERSECTION WAS TURNING RED SO I BRAKED EASILY TO BRING THE CAR TO A STOP. AT THIS POINT THE CAR WAS HOLDING THE LOWER GEAR AND REVVING OUT OF CONTROL. I WAS ABLE TO STOP THE CAR (AS IT WAS TRYING TO OVERPOWER THE BRAKES) AND PLACE IT INTO NEUTRAL WHICH STOPPED THE PROBLEM. THE CAR THEN DIED AND WOULD NOT RESTART FOR APPROXIMATELY 5 MINUTES. I RESTARTED THE CAR. AS I WAS GETTING OFF THE INTERSTATE, I WAS MERGING INTO TRAFFIC THE TRANSMISSION GEARED DOWN AGAIN. THE PROBLEM REPEATED. I TRIED PLACING THE CAR IN NEUTRAL AGAIN, HOWEVER, THIS DID NOTHING. I CUT THE CAR OFF COMPLETELY AT 50 MPH. MY STEERING GOT REALLY HEAVY. I USED THE BRAKES AND THE EMERGENCY BRAKE TO SLOW THE CAR AND STRONG ARM THE WHEEL TO THE SIDE OF THE ROAD. THE TRANSMISSION IS JUNK AND THE DEALERSHIP IS REPLACING MANY PARTS INCLUDING A COUPLE CLUTCHES (IT ONLY HAS TWO I BELIEVE) AND SOME OTHER INTERNALS. THIS CAR IS NOT SAFE. IT ACCELERATED OUT OF CONTROL AND WOULD NOT RESPOND TO COMMANDS FROM THE GEAR SELECTOR. I POWERED OFF THE CAR TO AVOID FURTHER DAMAGE OR ACCIDENT. *TR

REAR DOOR LATCH WOULD NOT ENGAGE. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA EQUIPPED WITH KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE DEFECTIVE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SPARE WITH A NEW TIRE. MOST RECENTLY THE REAR PASSENGER'S TIRE EXPLODED AND A SPARE WAS INSTALLED. THE DEFECTIVE TIRE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE DOT NUMBER AND VIN WERE UNAVAILABLE.

AS I WAS DRIVING ON THE SURFACE STREETS, THE CARS BRAKES DID NOT WORK. I PUMPED THE BRAKES THREE TIMES BEFORE THEY ACTUALLY LOCKED AND I SLID ON THE ROAD AND REAR ENDED A VEHICLE. THE IMPACT WAS QUITE INTENSE AND THE DAMAGED WAS QUITE LARGE. FOR SOME REASON THE AIRBAGS DID NOT DEPLOY BEING THAT THE FRONT END OF MY VEHICLE WAS DAMAGED ALL THE WAY IN-TILL THE ENGINE. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 79,000.

HIGH PITCH NOISE/SQUEELWHEN CLUTCH IS USED FROM A COLD START FOR THE FIRST FEW MILES. THIS WILL BE THE SECOND REPLACMENT IN TWO MONTHS. *TR

I PURCHASED MY "NEW" VEHICLE IN AUGUST 2012 AND VERY SOON THERE AFTER I HEARD A RATTLING NOISE IN THE FRONT OF THE CAR. THE DEALERSHIP MADE A DATE FOR ME TO BRING THE CAR IN. THEY STATED THAT THEY WERE NOT ABLE TO HEAR THE NOISE BUT THAT FORD WAS AWARE OF THE PROBLEM BECAUSE OTHER PEOPLE HAVE HAD THE PROBLEM. CLOSE TO MY SECOND OIL CHANGE DATE I BROUGHT MY VEHICLE IN AND ASKED IF THEY WOULD AGAIN TRY TO HEAR THE NOISE BECAUSE IT DRIVES ME CRAZY. THEY AGAIN STATED THAT THEY DID NOT HEAR THE NOISE AND THAT FORD IS AWARE THERE IS A PROBLEM. ON MY 10,000 CHECK UP I AGAIN ASKED THAT THE SERVICE PERSON CHECK OUT THE NOISE WELL APPARENTLY BY THIS TIME FORD HAD FIGURED OUT THAT THERE WAS A SHIELD IN THE TRANSMISSION THAT NEEDS TO BE SEALED. ON MAY 16TH I WAS TOLD THE PART WOULD BE AT THE SERVICE STATION IN A COUPLE OF DAYS. TODAY IS THE 30TH NO CALL AND NO PART AND NOW I AM TOLD THE END OF JUNE. I AM MOVING OUT OF STATE AND NEED TO DRIVE MY RATTLING BROKEN DOWN TRANSMISSION 2,000 MILES IN MY WHAT WAS SUPPOSED TO BE A BRAND NEW CAR. AUGUST WILL BE A YEAR. IT IS NOT FAIR I STILL PAY MY LOAN FOR MY BROKEN DOWN PIECE OF JUNK. *TR

MY 2012 FORD FIESTA SE HAS THE POWERSHIFT 6 SPEED AUTOMATIC TRANSMISSION. IN LESS THAT A YEAR, THE TRANSMISSION SHUDDERING PROBLEMS STARTED. YOU CAN FEEL AND HEAR THE SHUDDERING IN FIRST, SECOND AND NOW SOMETIMES THIRD GEAR. THE TRANSMISSION HAS BEEN IN FOR SOFTWARE UPGRADES 3 TIMES, HAS HAD ONE TRANSMISSION REBUILD, AND I'M NOW THREE WEEKS WAITING ON MY THIRD NEW CLUTCH TO TRY TO FIX THE PROBLEM. FORD MOTOR COMPANY HAS OBVIOUSLY BEEN FIELDING COMPLAINTS ABOUT THE POWERSHIFT TRANSMISSION FOR SEVERAL YEARS, YET OTHER THAN EXTENDING THE WARRANTY, HAS DONE NOTHING TO ACTUALLY FIX THE PROBLEM. I BOUGHT THE CAR NEW AND WAS HOPING TO GET 200K MILES FROM IT, I DON'T SEE THAT HAPPENING. IT'S TIME FOR A NATIONAL RECALL ON THESE CARS / TRANSMISSIONS!

FEELS LIKE IT STRAINS AS IT SHIFTS, FEELS LIKE SOMETHING IN THE TRANSMISSION IS NOT RIGHT. I AM MADE TO FEEL LIKE ITS NOTHING AND I KNOW IT IS. I BARELY DRIVE IT OVER 25 MILES PER HOUR UNLESS I GO OFF THE ISLAND AND OFCOURSE THERE HAVE BEEN TIRE ISSUES, KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. I NEARLY HAD A DEADLY CRASH WITH A SEMI. I HAVE FILED A COMPLAINT ABOUT THAT ALSO. THE SYNC SYSTEM SEEMS TO MESS UP ALOT ALSO AND GETS WORSE WITH TIME. *TR

I LEASED A 2012 FORD FIESTA IN MARCH 2012. SHORTLY AFTER, I CONTACTED MY DEALERS SERVICE DEPARTMENT ABOUT GRINDING/KNOCKING NOISES WHEN I ACCELERATE. THEY TOLD ME IT WAS NORMAL FOR THE "NEW" TRANSMISSION IN THE FIESTAS. THE NOISES GOT LOUDER AND MORE FREQUENT SO I TOOK IT IN. THEY HEARD NOISES AND SAID THERE WAS NOTHING THEY COULD DO. MULTIPLE TRIPS TO SERVICE, HAD PARTS CHANGED WITH NO CHANGE IN NOISES. ON ONE APPOINTMENT, FOUND THEY HAD TO PULL MY TRANSMISSION FOR MULTIPLE LEAKS, NEW SEALS, ETC. CAR WAS OK FOR A LITTLE WHILE, BUT CONCERNS BACK WITH NOISES, JOLTING, JERKING, LACK OF ACCELERATION. DEALERSHIP WOULD TAKE IT OUT AND SAY THEY EXPERIENCED WHAT I HAD BEEN SAYING, BUT NOTHING THEY COULD DO. ACCORDING TO FORD, IT WAS OPERATING WITHIN NORMAL PARAMETERS. AFTER SOME TIME, THEY WOULD NOT TAKE THE CAR BACK AGAIN FOR SERVICE SO I BEGAN GOING ELSEWHERE. AFTER MULTIPLE SERVICE VISITS FOR THE SAME REASONS, I WAS FINALLY INTO SEPTEMBER 2014 AND FINDING THEY HAD TO ORDER ME MY 3RD CLUTCH. I WAITED MONTHS, WITH NO ANSWERS OR EXPLANATION FROM FORD, AND PART FINALLY ARRIVED 1/25/15...5 MONTHS AFTER ORDERING!!!! REPEATED CALLS TO FORD THAT CAR WAS STALLING, SEVERE JERKING, LACK OF ACCELERATION, ETC. AND ALL THEY WOULD SAY IS WORK WITH SERVICE, NOTHING THEY COULD DO. I HAVE READ MANY REVIEWS AND STORIES OF PEOPLE WITH SAME ISSUES, POORLY FUNCTIONING TRANSMISSIONS IN THE FIESTAS AND OTHER MODEL FORDS. FORD REFUSES TO TAKE RESPONSIBILITY OF FIXING, THEY JUST EXTEND THE WARRANTY WHICH IS NOT FIXING THE IMMEDIATE PROBLEMS OR KEEP FROM HAPPENING AGAIN. I AM IN THE PROCESS OF TRYING TO TERMINATE MY LEASE. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT ADJUSTMENT MECHANISM BECAME DEFECTIVE. THE CONTACT MENTIONED THAT HIS LEFT RING FINGER WAS CUT BY A SHARP METAL SHARD WHILE ATTEMPTING TO ADJUST THE DRIVER'S SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80.

I BOUGHT MY CAR IN 2011, AND SINCE 2012 MY AIR CONDITIONER ONLY BLOWS HOT AIR. I HAVE HAD IT REPLACED MULTIPLE TIMES, BUT IT CONTINUES TO BREAK. MY TRANSMISSION, AFTER SEVERAL RECALLS, HAS CONTINUED TO SLIP AND MESS UP. NOW, IN THE 4TH YEAR OF ME HAVING MY NEW CAR, I CANNOT PUMP GAS AT ANY STATION. WHEN THE NOZZLE IS IN THE FUEL TANK, IT CONTINUES TO CUT OFF, CAUSING ME TO TAKE 10X THE AMOUNT TO PUMP GAS AS IT USED IT.

THIS IS A BRAND NEW CAR ,PURCHASED AT FULLER FORD IN CINCINNATI OHIO, TWO DAYS IN MY POSSESSION, THE TRANSMISSION LOCKED UP AND STARTING BURNING, THE CAR WOULD NOT MOVE AT ALL , IN THE MIDDLE OF THE ROAD , THIS COULD HAVE CAUSED A SERIOUS ACCIDENT OR EVEN DEATHS, FORD KNOWS ABOUT THESE TRANSMISSIONS BEING BAD AND SHOULD NOT BE SELLING THESE CARS . NOW THEY THINK I SHOULD KEEP DRIVING IT AND BREAKING DOWN UNTIL THE LEMON LAW CAN BE ENACTED, I AM NOT DRIVING THIS CAR AT ALL , EVER AGAIN. IT IS DANGEROUS, OTHER PEOPLE HAVE BOUGHT THESE AND HAD THE SAME TYPE OF PROBLEMS. I CALLED FORD CREDIT AND TOLD THEM TO CANCEL THE LOAN , I WILL NOT PAY A PENNY FOR THIS CAR! *TR

DOOR FLEW OPEN AND WOULD NOT LATCH. *TR

AFTER PURCHASING IN DECEMBER OF '12, THE FIRST PROBLEM AROSE AFTER ONLY 15 000 MILES. THE CAR WAS MAKING A S NOISE FROM THE TRANSMISSION. I HAD TO TAKE IT TO THE DEALER TWICE, FIRST TIME THEY DIDN'T WANT TO EVEN ACKNOWLEDGE THE PROBLEM. THEN AT 30000 I NOTICED FLUID LEAKING FROM THE VEHICLE. TURNS OUT IT IS THE OIL LEAKING INTO THE BELL-HOUSING, CAUSING THE CAR JERKING,STALLING ON HILLS AND FREEWAYS-VERY UNSAFE TO DRIVE IT. SOMETIMES IT TAKES UP TO 4 SECONDS AFTER PRESSING THE GAS PEDAL FOR CAT TO REACT(VERY DANGEROUS WHEN MERGE ON FREEWAY OR CHANGING LANES) AND THE DEALER WON'T BE ABLE TO GET ME IN UNTIL NEXT DECEMBER BECAUSE THERE IS NO NECESSARY PARTS. AND STATED "WELL IT SHOULD BE FINE UNTIL THEN." I'VE HEARD THAT ONE PERSON ALREADY WON THE LEMON LAW CASE AGAINST FORD REGARDING THIS VEHICLE. ONLINE FORUMS AND REVIEWS ARE FULL OF COMPLAINTS ON FORD FIESTA 2012 TRANSMISSION. *TR

VEHICLE PARKED IN DRIVEWAY. OPENED REAR PASSENGER SIDE DOOR AND IT BOUNCED OPEN. HAD TO USE A RATCHET SECURED TO OPPOSITE DOOR FOR A FEW DAYS WHILE PART CAME IN AT DEALER. WAS REPAIRED UNDER FACTORY WARRANTY. LESS THAN MONTH LATER, SAME THING ON FRONT PASSENGER DOOR. FACTORY WARRANTY EXPIRED, BUT COVERED UNDER PRE OWNED FORD CERTIFIED WARRANTY EXCEPT THIS WAS $100. DEDUCTIBLE I HAD TO PAY. THIS IS SAFETY RELATED AND SHOULD BE FULLY COVERED WITH NO DEDUCTIBLE. *TR

The contact owns a 2012 Ford Fiesta. The contact stated while attempting to close the doors, the four doors failed to latch properly. The contact stated that the vehicle was taken to be repaired; however, while driving off the lot, the contact became aware that the radio was inoperable, and the brake pedal was firm and difficult to depress. The vehicle was not taken back to the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE STEERING WHEEL VIBRATED AND WOULD STEER THE VEHICLE INTO THE OPPOSITE DIRECTION UPON TURNING. THE STEERING WHEEL ALSO SEIZED FOR A BRIEF MOMENT. THERE WAS AN ILLUMINATION OF THE TRACTION CONTROL ON AND TRACTION CONTROL OFF WARNING INDICATORS. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN DETECTED A TROUBLE CODE WITHIN THE STEERING ANGLE SENSOR MODULE HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH UPHILL, THE VEHICLE BEGAN TO INDEPENDENTLY ROLL AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION HESITATED TO SHIFT WHEN A RIGHT TURN WAS MADE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,171.

THIS IS TO ADD TO THE MANY COMPLAINTS ABOUT THE FORD FIESTA TRANSMISSION CLUTCH SHUDDER. I BOUGHT MY CAR NEW, IT BEGAN SHUDDERING IN A FEW MONTHS. I'VE BROUGHT IT IN TO DEALER FOR REPAIRS 4 TIMES IN 4 YEARS. THE LAST TIME I WAS TOLD THERE IS A LONG, LONG WAIT FOR REPLACEMENT OF A FAULTY CLUTCH WITH ANOTHER FAULTY CLUTCH. THE FORD COMPANY HAS EXTENDED A USELESS WARRANTY UP TO 150,000 MILES, WHICH STRONGLY SUGGESTS THE COMPANY IS GOING TO WAIT OUT THE FUNCTIONAL LIFE OF THE CAR . THE DANGER, IN THIS CASE, IS THE FINANCIAL LOSS INCURRED WHEN TRADING IN A CAR WITH A KNOWN FAULT FOR WHICH THE MANUFACTURER IS TO BLAME, AND RECEIVING FULL VALUE FOR A FAULTLESS TRADE-IN.

PURCHASED MY FIESTA IN MARCH 2012. SHORTLY AFTER PURCHASE STARTED HAVING PROBLEMS WITH THE SHUTTERING AND HESITATING ISSUE DUE TO THIS NEW CLUTCH DESIGN. THE VEHICLE HAS BEEN IN TO THE SERVICE DEPARTMENT WHERE I PURCHASED IT THE FIRST TIME THE CLUTCH ISSUE WAS REPAIRED THE SECOND TIME THEY INSTALLED A PART OF THE CLUTCH SYSTEM. THE THIRD TIME IT WAS IN TO THE SERVICE DEPARTMENT THERE WAS NO REPAIR DONE. THE WARRANTY GUIDELINES REQUIRED THE FAILURE TO RATE AT A 270 MY FAILURE WAS A 250. I HAVE CONTACTED A LAWYER TO GET ME RELEASED FROM THIS "DEATH TRAP". ON MARCH 6, 2015, I WENT TO TURN LEFT ACROSS TWO LANES OF ON COMING TRAFFIC AND IT SHUTTERED AT ACCELERATION AND NEARLY STALLED. KEEP IN MIND THIS IS AUTOMATIC. I WAS NEARLY BROAD SIDED. I MADE ARRANGEMENTS FOR A VEHICLE BECAUSE I WAS TOLD THAT THEY DID NOT HAVE A LOANER FOR ME TO DRIVE WHILE THEY REPAIRED MINE. SO ON, MARCH 10, 2015, I TOOK THE FIESTA TO ANOTHER LOCAL FORD SERVICE CENTER AND UPON THEIR INSPECTION WAS TOLD THAT THE CLUTCH HAD TO BE REPLACED AGAIN. THE WONDERFUL NEWS TO THIS STORY IS THE PART IS BACK ORDERED FROM THE FACTORY AND IT WILL TAKE EIGHT WEEKS FOR THEM TO RECEIVE IN THE PART NEEDED TO REPAIR MY VEHICLE. I REFUSE TO DRIVE THIS VEHICLE. THE FORD FIESTA IS NOT A VEHICLE THAT SHOULD HAVE THE SAFETY RECOMMENDATIONS THAT IT HAS. IT ISN'T SAFE FOR CONSUMER USE.

I BOUGHT MY 2012 ON MAY 1 2012, AND AT 101 MILEAGE IT WAS IN FOR BATTERY LIGHT ON , THEN 08/20/12 BACK IN FOR ENGINE LIGHT AND AGAIN 08/23/2012 AND AGAIN12/21/2012 AND AGAIN ON 01/09/2013 I HAVE ALWAYS TOLD THEM AT TIME OF SERVICE THAT THE CAR ACTS FUNNY GOING UP A HILL EVEN A SMALL ONE AND THEY TELL ME ITS FINE ITS JUST THE WAY THE RUNS. WELL I'VE HAD THE ENGINE LIGHT ON A LOT OVER THE LAST 6 MONTHS BUT SINCE THEY ALWAYS MAKE IT SOUND LIKE ITS ME. OF COURSE WHEN I GET IT IN THE LIGHTS OFF. BUT I'VE TAKEN PICS WITH THE LIGHT ON. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER, LACK OF ACCELERATION, AND SHUDDERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES AND THE CLUTCH WAS REPLACED FOUR TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE THE VEHICLE WAS IN DRIVE GEAR, SHE REMOVED HER FOOT FROM THE BRAKE PEDAL AND IT MOVED IN REVERSE INDEPENDENTLY. THE CONTACT STATED WHILE DRIVING THE VEHICLE ALSO SPUTTERED AS IF IT WAS CHANGING GEARS IN A MANUAL TRANSMISSION. THE VEHICLE WAS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE COMPUTER AND THE FAILURE CEASED. THE FAILURE RECURRED TWICE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 112. THE CURRENT MILEAGE WAS 15,000.

WHILE DRIVING AT HIGHWAY SPEEDS AND YOU HAVE TO HIT THE BRAKES HARD TO SLOW DOWN FAST BUT NOT AN EMERGENCY BRAKING SITUATION THE CAR PULLS HARD TO THE RIGHT TO THE POINT YOU ARE PULLED INTO THE LANE BESIDE YOU. THE CAR HAS BEEN IN THE DEALERS SHOP 4 TIMES TO REPAIR THIS PROBLEM TO NO AVAIL. *TR

SHUTTERS AT 20 MPH....JERKING SOMETIMES TILL IT REACHES 30MPH.. HAVE BROUGHT IT TO THE SERVICE DEPARTMENT 4 TIMES....THEY SAID THE CAR HAS TO LEARN MY DRIVING HABITS. ONCE THEY TOLD ME THAT MY RIM WAS DENTED....I FIXED THAT AT A TUNE OF 200.000...IT MADE NO DIFFERENCE. GOING BACK TO THE DEALERSHIP AGAIN IN TWO WEEKS.