There are 4 owner-reported suspension complaints for the 2016 Ford Fiestain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
REAR PASSENGER STRUT SNAPPED ON 5 HOUR HIGHWAY DRIVE. WHEN LIFTED AT THE GARAGE IT WAS DISCOVERED THAT WOOD SCREWS WERE USED TO SECURE THE STRUT BRACKETS INSTEAD OF BOLTS. ONE OF THE SCREWS HAD ALREADY FALLEN OUT OF THE STRUT THAT HAD SNAPPED AND ON THE REAR DRIVERS SIDE, ONE OF THE WOOD SCREWS USED WAS LOOSE AND HALF WAY OUT. THE TYPE OF SCREWS USED WERE WRONG BECAUSE THERE WAS NOTHING TO TIGHTEN THEM OR HOLD THEM IN PLACE SECURELY AS A BOLT WITH A NUT WOULD AND THEY TURNED AND LOOSENED AS VEHICLE WAS DRIVEN. 2016 PURCHASED FROM A DEALERSHIP ON 9/7/2019 WITH 30K MILES.
New vehicle was sold with 2 manufacturing defects: 1) Defective front left shock absorber with made steering unstable. 2) Leaking value cover gasket with created a fire risk. 3) Both defects where confirmed by a dealer. 4) Vehicle has not been inspected by manufacturer, police, insurance representative or others. 5) No warning lamps, messages or other symptoms of problem were presented prior to first dealer inspection. 6) The dealer who discovered the 2 manufacturing defects within the 3 year warranty period, held the vehicle over the weekend and claimed to have fixed both. However the next time I took it to a service center I was told the value cover gasket was leaking. 7) I eventually returned to the original dealer who sold me the vehicle and they confirmed that the value cover gasket was leaking and apparently was not repaired under warranty as expected. 8) The original dealer repaired the value cover gasket off-premise in local parking lot and over charge me based on previous warranty price.
NOISE FROM RIGHT FRONT STRUT AREA. VERIFY NOISE FROM OUTSIDE STRUT FOUND TO BE LEAKING PASS SIDE STRUT LEAKING. REPLACE STRUT AND HARDWARE.
WHILE DRIVING I HEAR LIKE A KNOCKING NOISE COMING FROM THE FRONT END, WHILE DRIVING DOWN MAIN STREETS AND SIDE STREETS.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026