2007 Ford Five Hundred Complaint Log

2007 FORD FIVE HUNDRED SEL ACCELERATING AND LUNGING WHILE PULLING INTO A PARKING SPOT, GARAGE, OR DRIVE-THRU LANE. OCCURS IN DRIVE AND IN REVERSE. SUDDEN ACCELERATION LUNGES THE CAR SEVERAL FEET AND HAS CAUSED SEVERAL NEAR-MISS INCIDENTS. CAN'T PARK TOO CLOSE TO ANOTHER CAR IN PARKING LOT OR GARAGE OR PULL UP BEHIND ANOTHER CAR VERY CLOSE AT A RED LIGHT FOR FEAR OF CAR LUNGING INTO THE CAR IN FRONT. VERY SCARY NOT BEING ABLE TO CONTROL THIS. AFRAID TO COAST INTO PARKING SPOT WITHOUT FOOT ON BRAKE FOR FEAR OF HITTING SOMEONE OR SOME THING. *TR

AIR CONDITIONER HAS GONE OUT AT 27,465 MILES, WARRANTY HAS EXPIRED AND THEY TELL ME IT WILL COST 1700.00 DOLLARS TO FIX! NOT FIXED AT THIS POINT, WILL BE TALKING TO FORD DEALERSHIP ABOUT THIS ONE. *TR

2007 FORD FIVE HUNDREDS FREQUENTLY SURGE FORWARD AND BACKWARD WHEN FIRST PUT INTO GEAR. THERE ARE HUNDREDS, IF NOT THOUSANDS OF OWNERS OF THESE CARS WITH THE SAME SAFETY ISSUE - POTENTIAL RUNNING OVER/INTO PEOPLE/OTHER CARS & STRUCTURES. *TR

WHILE BACKING UP CAR SURGED AND CAUSED REAR BUMPER DAMAGE. THROTTLE BODY CLEANED TWICE SINCE PURCHASE AND SURGE ISSUE REAPPEARS. SURGE OCCURS AT LOW RPM'S. *TR

A/C COMPRESSOR IN 2007 FORD FIVE HUNDRED WENT OUT WITH APPROX 91,000 MILES. *TR

I HAVE A 2007 FORD 500 THAT STARTED SURGING FORWARD AND BACKWARD. I TOOK THE CAR AND MY EXTENDED WARRANTY TO A FORD DEALERSHIP ONLY TO LEARN THAT THE DEALER THAT I BOUGHT THE CAR FROM HAD BACK-DATED MY WARRANTY TO THE TIME THE CAR WAS PUT IN SERVICE. (I HAD PURCHASED THE CAR AS A "PROGRAM" CAR.) MY WARRANTY HAD RUN OUT ACCORDING TO THEM 6 DAYS BEFORE I TOOK IT TO THE DEALERSHIP. I WROTE A LETTER TO FORD AND THEY REFUSED TO HONOR IT EVEN THOUGH I THOUGHT I HAD PURCHASED A 5 YEAR, 100,000 MILE WARRANTY. THE CAR IS STILL SURGING FORWARD AND BACKWARD AND FORD REFUSES TO DO ANYTHING. I WILL NEVER PURCHASE ANOTHER FORD PRODUCT. I HAVE OWNED LINCOLNS AND FORDS ALL OF MY LIFE AND I WILL NEVER GET ANOTHER ONE. I CANNOT BELIEVE FORD REFUSES TO TAKE CARE OF THEIR CUSTOMERS. THIS IS OBVIOUSLY A SAFETY HAZARD THAT FORD NEEDS TO REPAIR. SEEING ALL OF THE COMPLAINTS THAT PEOPLE HAVE SENT IN, FORD KNOWS THAT THEY ARE IN THE WRONG AND STILL THEY DO NOTHING. *KB

IN SEPTEMBER 2010 (AT 42K MILES), MY 2007 FORD FIVE HUNDRED SEL STARTED TO SUDDENLY LURCH FORWARD OR BACKWARD WHEN SHIFTED FROM PARK, ESPECIALLY IF THE FRONT END WAS SITTING HIGHER. WHEN THIS HAPPENED, THE WRENCH AND CHECK ENGINE ICONS WOULD LIGHT UP AND THE CAR LOST 95% OF ITS POWER. TURNING OFF THE ENGINE FOR 30 SECONDS OR SO WOULD CAUSE THE WRENCH ICON TO TURN OFF, BUT THE CHECK ENGINE ICON WOULD STAY LIT. THE CAR WOULD DRIVE NORMALLY AND THE CHECK ENGINE LIGHT WOULD TURN OFF OVERNIGHT. AFTER THIS HAPPENED SEVERAL TIMES, A FORD DEALER SAID THAT ITWAS THE TCM MODULE WHICH WASN'T COVERED BY MY EXTENDED WARRANTY. I PAID $1000 TO HAVE THE TCM REPLACED BY A CERTIFIED FORD MECHANIC. IN APRIL 2011 THE CAR BEGAN TO REPEAT THE SAME SYMPTOMS. I'VE HAD THE CAR TO 3 FORD DEALERS, BUT THEY ALL SAY THEY CAN'T DO ANYTHING UNLESS THE CAR IS ACTUALLY MALFUNCTIONING AT THE TIME. I WAS PASSING ANOTHER VEHICLE ON A 2 LANE HIGHWAY RECENTLY WHEN THE LAST INCIDENT OCCURRED. FORTUNATELY, I WAS ABLE TO GET BACK INTO MY LANE BEFORE MEETING AN ONCOMING CAR. I SAY FORTUNATELY BECAUSE THE CAR LOSES ALL POWER UNTIL THE WRENCH ICON GOES OUT! THIS IS A TREMENDOUS SAFETY HAZARD AND I DON'T UNDERSTAND WHY FORD IS "STONEWALLING". DIDN'T THEY LEARN FROM TOYOTA'S BRAKE ISSUES? *TR

WHEN I SHIFT FROM A STOPPED POSITION, EITHER INTO DRIVE OR REVERSE, THE CAR LUNGES OR JUMPS FORWARD. IT MAKES IT VERY DIFFICULT TO CONTROL. THE DEALER KNOWS ABOUT THE PROBLEM AND SAYS THAT FORD KNOWS ABOUT THE PROBLEM, BUT REFUSES TO FIX IT UNLESS A GOD AWFUL AMOUNT OF MONEY IS PAID IN REPAIR COSTS. THEN HE SAYS IT MAY HAPPEN AGAIN! *TR

WHEN THE CAR WAS STILL UNDER THE 36 MONTH 36,000 WARRANTY IT BEGAN LUNGING FORWARD OR BACKWARD WHEN YOU FIRST STARTED TO ACCELERATE. NOTICEABLY WHEN FIRST TAKING OUT OF PARK EITHER GOING FORWARD OR REVERSE, OR WHEN GOING THROUGH DRIVE UP WINDOWS. (IE FAST-FOOD OR BANK). INTERMITTENTLY AT FIRST AND THEN MORE AND MORE UNTIL IT WAS DOING IT EVERY TIME, AND AT A GREATER ACCELERATION. THE FORD DEALER DIAGNOSED IT AS THE THROTTLE BODY. THEY KNEW RIGHT OFF THE BAT, IT EVIDENTLY WAS A COMMON PROBLEM. WE HAD TO WAIT OVER A MONTH FOR THEM TO FINALLY GET ONE IN BECAUSE THEY WERE BACK-ORDERED . EVIDENTLY LOTS OF PEOPLE NEEDED THEM! WE WERE ADVISED NOT TO USE OUR CAR DURING THIS TIME BECAUSE OF THE SAFETY ISSUE. OF COURSE THE DEALER DID NOT WANT TO PROVIDE A RENTAL CAR EVEN THOUGH IT WAS UNDER THE NEW CAR WARRANTY, BUT AFTER MAKING COMPLAINTS TO FORD MOTOR CO FOR THREE WEEKS WHILE THE PART REPEATEDLY DID NOT COME IN, WE WERE GIVEN A RENTAL UNTIL IT WAS FINALLY REPLACED 11-2009. NOW IT IS DOING IT AGAIN. I CALLED THE DEALER AND THEY SAID THE NEW CAR WARRANTY IS UP AND THEY WILL NOT WARRANTY THEIR REPAIR BECAUSE IT HAS BEEN OVER 12 MONTHS. THE CAR NOW HAS 41,000 MILES AND THIS IS THE SECOND TIME THIS PROBLEM HAS OCCURRED. I SHOULD HAVE REPORTED IT THE FIRST TIME BUT FORD SEEMED TO BE TAKING RESPONSIBILITY AND THE WAY THEY TALKED TO ME I THOUGHT THERE WAS GOING TO BE A SAFETY RECALL. IT IS A TERRIBLE SAFETY HAZARD. NOW THAT THE NEW CAR WARRANTY IS UP THEIR MEMORIES HAVE GOTTEN BAD. THE LOCAL DEALER (KEN GARFF FORD) TOLD ME THEY ARE UNAWARE OF THIS BEING A PROBLEM WITH THE 2007 FIVE HUNDRED. WHICH IS TOTAL BULL BECAUSE THEY SURE WERE AWARE OF IT THE FIRST TIME A YEAR AND A HALF AGO. I AM REALLY DISGUSTED WITH MY DEALERSHIP. I AM WAITING TO SEE WHAT FORD MOTOR COMPANIES RESPONSE WILL BE. EITHER WAY I FELT IT WAS IMPORTANT TO LET OTHERS KNOW OF THIS DEFECT. I WONDER HOW MANY FENDER BENDERS HAVE BEEN CAUSED BY THIS. I AM AFRAID A PEDESTRIAN COULD BE HIT AND SERIOUSLY INJURED. *TR

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SUDDENLY ACCELERATE WITHOUT WARNING. THE DEALER ADVISED THE CONTACT THAT THE THROTTLE BODY WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 44,000. PROBLEM GOT WORSE INCLUDE ACCELERATION IN REVERSE AS WELL AS FORWARD. REPLACED THROTTLE BODY AND ACCELERATOR MODULE PROBLEM SOLVED. UPDATED 11/16/2011 *LN

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE BACKWARD WHEN REVERSING OUT OF PARKING SPACES. THE VEHICLE WOULD ALSO LUNGE FORWARD WHEN DRIVING OUT OF PARKING SPACES. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. UPDATED 04/11/12 *BF UPDATED 05/10121

2007 FORD 500 CAR SURGES IN DRIVE AND REVERSE. WHEN BACKING OUT OF PARKING PLACES CAR MOTOR RACES AND CAR SURGES 3 TO 4 FEET. SO FAR WE HAVE NOT HIT ANYONE. *TR

2007 FORD 500 TRANSMISSION PROBLEM. DRIVING ON INTERSTATE AND THE TRANSMISSION STARTS TO BUCK OUT OF THE BLUE. CANNOT PASS PEOPLE ON NORMAL ROADS OR BARELY MAKE IT UP HILLS, ACCELERATION IS VERY SLOW. FAILURE OCCURS EVERY TIME THE CAR IS DRIVEN, GETTING WORSE EVERY DAY. IT USED TO OCCUR AT HIGHER SPEEDS, NOW IT IS HAPPENING ANYWHERE ABOVE 30MPH. HAVE NOT DONE ANYTHING TO CORRECT PROBLEM, BEEN READING UP ON IT; AND EVERYONE HAS THE PROBLEM AND THERE IS NO "CHEAP" FIX YET. *TR

I WORK FOR A CHEVY DEALER AND THEY DIAGNOSED MY 2007 FORD FIVE HUNDRED WITH A BAD RIGHT FRONT LOWER BALL JOINT. MY CAR ONLY HAS 56,000 MILES. I HAVE HAD TROUBLE WITH TIRES, ALIGNMENT AND CHECKING ONLINE I SEE OTHER PEOPLE COMPLAINING ABOUT BAD BALL JOINTS ON THEIR 500'S. *TR

OUR 2007 FORD 500 CURRENTLY HAS 63,000 MILES ON IT. AT ABOUT 53,000 MILES WE STARTED TO SEE A RANDOM "SURGE" OF THE THROTTLE WHEN WE WERE SHIFTING THE CAR FROM PARK TO REVERSE OR FROM REVERSE TO DRIVE. IT HAS CONTINUED TO GET PROGRESSIVELY WORSE, NOW OCCURRING ALMOST EVERY TIME WE SHIFT THE CAR FROM THE POSITIONS NOTED ABOVE. THIS IS A DEFINITE SAFETY ISSUE THAT FORD NEEDS TO ADDRESS. FROM ALL OF THE ONLINE FORUMS, THIS BEHAVIOR IS NOT ISOLATED TO JUST ONE CAR//ONE OWNER BUT RATHER SEEMS TO BE A COMMON PROBLEM. ALSO, ON A SEPARATE NOTE, OUR AC FAILED AT 63,000 MILES, THE COMPRESSOR NEEDING REPLACEMENT. ALTHOUGH THIS IS NOT A SAFETY ISSUE, AGAIN THIS SEEMS TO BE A COMMON PROBLEM. *TR

2007 FORD FIVE HUNDRED "BUCKS FORWARD OR REVERSE WHEN SHIFTING GEARS!.WE HAVE ALMOST HIT PEOPLE,OTHER CARS,AND HAVE LUNGED INTO TRAFFIC AT STOP LIGHTS.THIS IS A HAZARD AND FORD NEEDS TO DO SOMETHING ASAP!!!!!!..I AM TAKING IT IN TO THE DEALERSHIP TODAY IN HOPES OF GETTING THIS FIXED AS WE HAVE 3 SMALL CHILDREN AND I WOULD HATE TO BE IN AN ENORMOUS ACCIDENT!!!!!!! *TR

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC BUT THERE WERE NO FAILURE CODES GENERATED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WOULD BE TAKEN BACK TO THE DEALER FOR DIAGNOSTICS BUT THE DEALER WAS NEVER ABLE TO LOCATE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR POSSIBLE REPAIRS AND ANSWERS TO ANY FURTHER QUESTIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,030. UPDATED11/29/11 *BF UPDATED 12/12/11

THE AIR CONDITION IN THIS CAR STOPPED WORKING; ONLY HOT AIR WAS BLOWING OUT. AFTER TAKING IT TO A MECHANIC, I WAS TOLD IT WAS DUE TO A LEAKING AIR COMPRESSOR. I WAS TOLD MULTIPLE FORD FIVE HUNDRED'S HAVE BEEN TAKEN IN FOR THE SAME PROBLEM. MY HUSBAND ALSO DRIVES A 2007 FORD FUSION AND IS HAVING THE EXACT SAME ISSUE WITH HIS VEHICLE. I CALLED SEVERAL MECHANIC'S AND DEALERSHIPS TO TRY AND GET A PRICE COMPARISON FOR THIS ISSUE AND ALL OF THEM TOLD ME THE SAME THING - THIS ISSUE HAS BEEN HAPPENING WITH SO MANY 2007 FORD VEHICLES...I THINK THIS DESERVES SOME RESEARCH. THE COMPRESSOR SHOULD NOT GO OUT IN A CAR AT 72,000 MILES.

THE VEHICLE SURGES/LUNGES FORWARD/BACKWARD WHEN GOING FROM PARK TO REVERSE/DRIVE WITHOUT ANY GAS BEING APPLIED. WHEN BRAKE IS APPLIED THE VEHICLE STILL DOESN'T STOP AND I HAVE NO CONTROL OF THE CAR WHEN IT HAPPENS. THE CAR MAINLY DOES IT WHEN THE AIR CONDITION IS ON, BUT WILL DO IT OTHER TIMES AS WELL. THE CAR HAS SHUT OFF TWICE WHILE DRIVING WITH THE WRENCH LIGHT APPEARING ON THE INSTRUMENT CLUSTER. WHEN I TRIED TO RESTART THE CAR IT SHUT OFF AGAIN. WHEN I TURNED THE AIR CONDITIONING OFF THE CAR STOPPED SHUTTING OFF. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED BY FORD, BEFORE SOMEONE GETS SERIOUSLY HURT. I'M HAVING TO PAY OUT $800 FOR A PART THAT HAS BEEN REPORTED BY THOUSANDS OF OTHER FORD OWNERS. FORD NEEDS TO RECALL THIS PART. *TR

POWER STEERING IS HARD TO TURN MOST OF THE TIME, AND SOMETIMES IT'S EASY. IT KEEPS GOING IN AND OUT. IT'S A 2007 FORD FIVE HUNDRED. *TR

FORD FIVE HUNDRED STARTED LURCHING OR LUNGING WHEN PLACED IN GEAR. FROM A PARKED POSITION.. THE CAR LURCHED BACK INTO THE WALL OF THE CARPORT CRUSHING THE BACK BUMPER. ON ANOTHER OCCASION THE CAR LURCHED WHEN THE DOOR WAS OPEN AND KNOCKED INTO THE CARPORT POST. VERY DANGEROUS. *TR

SOME MONTHS AGO, MY CAR STARTED TO OSCILLATE IN RALENTI FROM 700 TO BELOW 500 RPM, WHEN BRAKING EVEN STOPS. SOME TIMES DECELERATE SUDDENLY, FREQUENTLY SLOW RESPONSE WHEN ACCELERATE, ETC. FORD LOCAL DEALER TOLD ME THIS IS A REGULAR PROBLEM WITH THIS THROTTLE BODY ON THIS ENGINE MODELS, AND I HAVE TO REPLACE IT. I AM AWARE THIS IS A COMMON ISSUE ON 3.0L V6 ENGINES DUE TO I HAVE A FRIEND WITH A MONTEGO 2005 WITH SAME PROBLEMS. SO FAR, NO FORD COMPANY RECALL WAS ADVISED. I DO NOT AGREE INTO REPLACE THIS PART, SHOULD BE FORD RESPONSIBILITY. *TR

I JUST BOUGHT MY 2007 FORD FIVE HUNDRED 3 WEEKS AGO AND I WAS DRIVING AND ALL OF A SUDDEN THE RPM STARTING GOING UP REALLY HIGH THE THROTTLE LIGHT(WRENCH) CAME ON AND MY CAR STARTED SLOWING DOWN. I PULLED OVER, JUST AVOIDED GETTING SMASHED IN THE REAR FROM A TRUCK AND MY CAR STOPPED MOVING. I CUT THE CAR OFF THEN TRIED TO CRANK IT BACK UP AT FIRST IT DIDN'T START THEN IT CRANKED 2ND TIME BUT THEN THE CHECK ENGINE LIGHT WAS ON AND STAYED ON. I TOOK IT TO A MECHANIC HE SAID SOMETHING ABOUT A THROTTLE CODE HE SAID HE WANTED TO GIVE IT A SECOND CHANCE. HE RESET THE CODES AND ALL LIGHTS WERE OFF. WELL, ABOUT 2 DAYS LATER WHILE DRIVING TO WORK THE SAME THING HAPPENED WHICH HE SAID SHOULDN'T HAPPEN ANYMORE. I CALLED HE SAID SOMETHING ABOUT FORD HAVING TO ORDER THE PART AND FIX THE CAR. I WENT ON SEVERAL ONLINE FORUMS AND FOUND THAT MANY OTHER FORD 500 HUNDRED CUSTOMERS WERE/ARE HAVING THE SAME PROBLEM AND WHEN THEY TRIED TO GET IT FIXED IT ONLY RE-APPEARED AGAIN LATER. SOMETHING IS NOT RIGHT WITH THIS. THIS SHOULD BE A RECALL.. SINCERELY, VERY VERY UNSATISFIED FIRST TIME FORD CUSTOMER....... *TR

WHEN BACKING OUT OF A PARKING SPACE, CAR WILL LUNGE BACK A FEW FEET. JUST LAST WEEK, I WAS BACKING OUT OF A PARKING SPACE AT A STORE AND IT LUNGED FIVE TIMES BEFORE I TOOK IT OUT OF REVERSE AND PUT IT INTO DRIVE. IT LUNGED AGAIN FORWARD AND THEN I WAS ABLE TO DRIVE IT HOME. IF MY FOOT IS NOT ON THE BRAKE, THE CAR WILL CONTINUE TO LUNGE UNLESS IT IS STOPPED EITHER BY BRAKING OR HITTING SOMETHING. WHEN IN A DRIVE-THRU, WITH FOOT ON THE BRAKE, WHEN I RELEASE THE BRAKE THE CAR WILL LUNGE FORWARD. AFTER RESEARCHING THE PROBLEM, PEOPLE HAVE STATED IT IS A PROBLEM WITH THE THROTTLE AND IT COULD COST 500.00 + DOLLARS TO REPAIR. IT IS A FACTORY MISTAKE THAT FORD IS NOT TAKING RESPONSIBILITY FOR. I WAS ADVISED TO FILE A COMPLAINT WITH NHTSA JUST IN CASE AN ACCIDENT OCCURS BECAUSE OF THIS PROBLEM. WE ARE TAKING THE CAR IN TO SEE IF WE CAN AFFORD THE REPAIR ON OUR OWN NEXT WEEK. IF IT IS THE THROTTLE AND DOES COST AS MUCH AS OTHERS HAVE CLAIMED, WE WILL NOT BE ABLE TO AFFORD THE REPAIR.

STARTING AROUND MARCH 2011, MY 2007 FORD 500 WOULD LURCH WHEN I MOVED IT FROM PARK TO REVERSE OR FROM PARK TO DRIVE. IT SEEMED TO GET WORSE WITH THE AIR CONDITIONER ON. I TOOK IT IN FOR SERVICE AND THEY "CLEANED" THE THROTTLE BODY. THIS DID NOT REALLY FIX THE PROBLEM. SINCE THEN, THE PROBLEM HAS GOTTEN MUCH WORSE. IT NOW LURCHES WHEN I AM SITTING STILL. IF THE BRAKE IS NOT ALL THE WAY TO THE FLOOR, IT WILL LURCH SEVERAL INCHES. I HAVE ALMOST HAD SEVERAL WRECKS BECAUSE OF THIS. I AM SCARED TO DRIVE THE CAR. IT NOW HAS 95,000 MILES ON IT BUT IS NOT PAID OFF YET. I WAS QUOTED $800 TO FIX THE THROTTLE BODY. I FEEL LIKE WITH THE EXTENT OF THE COMPLAINTS ON THIS PART, FORD SHOULD RECALL THIS PRODUCT ON ALL OF THESE VEHICLES. *JS

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE STOPPED WITH THE BRAKES ENGAGED. THE VEHICLE WOULD ALSO SURGE BACKWARDS WHILE REVERSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A FAILURE WAS DIAGNOSED WITHIN THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET AT 60 MPH WHEN THE CRUISE CONTROL MALFUNCTIONED. THE CONTACT ATTEMPTED TO ACCELERATE BUT THE ENGINE REMAINED IDLE. THE CONTACT CALLED A TOW TRUCK AND THE TOW TRUCK DRIVER RESET THE ACCELERATOR PEDAL COMPUTER AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT IF THE ACCELERATOR PEDAL MALFUNCTIONED AGAIN, THE COMPUTER MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY SURGED BACKWARD AND CRASHED INTO A WALL. THE CONTACT ALSO STATED THAT THE VEHICLE AND THE WALL DID NOT SUFFER MUCH DAMAGE FROM THE CRASH. NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE THROTTLE BODY. THE CONTACT ALSO STATED THAT DEFECTIVE THROTTLE BODIES WERE A KNOWN ISSUE AMONG THIS YEAR, MAKE, AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNAVAILABLE.

CAR LURCHES AT INAPPROPRIATE TIMES. THIS OCCURS MOSTLY WHEN PUTTING IT INTO REVERSE FROM PARK. *LN

IN NOVEMBER OF 2010 MY 2007 FORD 500 BEGAN TO "LEAP" FOWARD OR BACKWARD AFTER SHIFTING FROM PARK TO REVERSE OR DRIVE. THIS ACTION HAS CONTINUED FOR THE FOLLOWING MONTHS. IT SEEMS TO BE HAPPENING MORE AND MORE OFTEN. IN MAY OF 2011 IT "LUNGED" WHEN I WAS BACKING OUT OF MY DRIVEWAY CAUSING DAMAGE TO BOTH MY VEHICLE AND MY HUSBANDS WHO WAS PARKED NEAR ME. I TOOK IT TO THE DEALERSHIP TODAY AFTER IT "LUNGED" IN A PARKING LOT LAST WEEK ALMOST HITTING A CHILD WALKING BY. I ASSUMED IT WAS THE TRANSMISSION. HOWEVER, I AM TOLD IT'S A BAD ELECTRONIC THROTTLE BODY AND IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. I AM TOLD IT WILL GO OUT SOMETIME, THERE ISN'T ANY WAY OF KNOWING WHEN BUT IT WILL GO INTO "FAIL SAFE MODE". AFTER SEARCHING ONLINE I SEE FORD HAD A RECALL ON THIS PART THAT INCLUDED MODELS OLDER THEN MINE. THE PROBLEM ISN'T FIXED AS MANY FORD OWNERS ARE EXPERIENCING THE SAME PROBLEM. *KB

LAST YEAR I BEGAN NOTICING THAT THIS CAR UPON PUTTING IN GEAR TRYING TO EXIT MY GARAGE WOULD SURGE FORWARD OR BACKWARD, WHATEVER WAY I WAS POINTED ,ABRUPTLY. IT DOES NOT MATTER WHETHER I AM IN RESERVE OR DRIVE . I WOULD HAVE TO APPLY BRAKES TO STOP IT. SOMETIMES MORE THAN ONCE. THIS WOULD HAPPEN IF I WAS BACKING OUT OR DRIVING FORWARD. IT DID NOT GO AWAY AND IN FACT BECAME WORSE. IT FINALLY LUNGED BACKWARD AS WE WERE LEAVING A PARKING LOT AND THE ENGINE STOPPED. A WRETCH SYMBOL CAME ON. WE TOOK IT TO FORD. THEY REPLACED THROTTLE BODY PART. WAS FINE UNTIL THE LAST MONTH OR SO AND NOW IS WORSE. HAVE APPROX. 77 K MILES ON IT NOW. I HAVE SCHEDULED TO TAKE IT BACK TO FORD. I FEEL THIS IS DANGEROUS AS THIS SURGING AND LUNGING COULD RESULT IN SOMEONES INJURY. THERE IS OBVIOUSLY A DEFECT SOMEWHERE IN THIS PART. I HAVE NOTICED THROUGHOUT THE INTERNET THAT ARE MANY SUCH COMPLAINTS OF THIS SAME PROBLEM. *TT

CAR HAS DEVELOPED A NOISE IN FRONT END. A KNOCKING WHEN TURNING WHEEL AT SLOW SPEEDS. IT HAS A SUSPENSION PROBLEM I AM CONCERNED FOR OUR SAFETY. *TR

I PURCHASED A FORD 500 07 IN MARCH OF 2010. PRIOR TO THE 60,000 MILE WARRANTY ENDING, I TOOK THE CAR BACK TWICE FOR A SURGING PROBLEM GOING FROM DRIVE/REVERSE. THE FIRST TIME THE SHOP COULD NOT FIND A PROBLEM. THE SECOND TIME THE SERVICE MGR. AND DAUGHTER DID A TEST DRIVE. RIGHT OFF THE BAT THE CAR SURGED. HE CALLED ME AND TOLD ME TO BRING THE CAR BACK ONE MORNING SO HE COULD KEEP IT ALL DAY. I COULD NOT DO THIS AT THE TIME, THIS IS MY ONLY MEANS OF TRANSPORTATION. ON 10/2/10 WHILE BACKING UP IN THE EMERGENCY LANE ON THE INTERSTATE. MY CAR ACCELERATED ON IT OWN, WHILE MOVING BACKWARDS. I HIT THE BRAKE THE ACCELERATOR WENT TO THE FLOOR. I LIFTED MY FOOT OFF THE BRAKE IT TOOK OFF AGAIN. THE RPM HAND WAS GOING CRAZY. I HAD NO CONTROL. THE CAR WENT INTO A SPIN, I ENDED UP IN THE DITCH WHILE HITTING ANOTHER CAR. LUCKILY WE ARE STILL ALIVE. *TR....UPDATED 08/08/16 *BF *TR

MY HUSBAND AND I PURCHASED A 2007 FORD FIVE HUNDRED LAST SEPTEMBER. I AM RELUCTANT TO CALL THE DEALER ABOUT THE PROBLEM WE ARE HAVING WITH THE FIVE HUNDRED, BECAUSE WE ARE NOT ON GOOD TERMS. THE REASON FOR THAT IS THEY THINK WE TRADED OUR 2000 MITSUBISHI IN WITH A BAD TRANSMISSION. THAT IS NOT TRUE. WE NEVER HAD ANY TRANNY PROBLEMS WITH OUR CAR, AND WE DID NOT WANT TO TRADE IT IN, BUT BECAUSE WE DIDN'T HAVE A DOWN PAYMENT, THEY SAID WE HAD TO TRADE IT IN. IT WAS NOT OUR IDEA TO TRADE THE CAR IN, AND WE KNEW NOTHING ABOUT THE TRANNY BEING BAD. THEY TOOK AN ATTITUDE WITH US AFTER THAT HAPPENED, AND A COUPLE OF MINOR THINGS THAT NEEDED FIXING ON THE FORD FIVE HUNDRED, THEY WOULD NOT FIX. NOW WE ARE DRIVING IN A DANGEROUS VEHICLE, AND FROM WHAT I FOUND OUT, THERE WAS COMPLAINTS MADE IN OCTOBER OF LAST YEAR ABOUT THE THROTTLE, AND WE WERE NEVER NOTIFIED. WE JUST STARTED HAVING PROBLEMS WITH THE CAR LUNGING FORWARD, AND BACKWARDS, AND ACCELERATING ON ITS OWN. WE ALMOST HAD TWO ACCIDENTS BECAUSE OF THE CAR SURGING LIKE THIS. THE CAR IS DANGEROUS, AND WE HAVE PULLED UP MANY COMPLAINTS ABOUT THESE CARS, AND PEOPLE COMPLAINING TO THEIR DEALERS, AND THEY HAD TO KNOW ABOUT IT. THEY SAY LAST OCTOBER WAS WHEN COMPLAINTS WERE MADE AND DEALERS WERE NOTIFIED , BUT THEY NEVER LET US KNOW, AND THE CAR WOULD HAVE BEEN UNDER WARRANTY THEN. WE SHOULD HAVE BEEN NOTIFIED THAT THERE WAS A PROBLEM. PLEASE LET ME KNOW WHAT YOU CAN DO. HERE IS A COPY OF JUST ONE OF THE COMPLAINTS I FOUND BELOW.

WE HAVE A 2007 FORD FIVE HUNDRED AND HAVE HAD ISSUES WITH THE THROTTLE BODY CAUSING A SURGE AND LUNGE WHEN WE PUT THE CAR FROM IDLE TO REVERSE OR DRIVE. THE CAR WILL LUNGE FORWARD SUDDENLY CAUSING SOME NEAR ACCIDENTS. ON TWO SEPARATE OCCASIONS WHEN THE TEMPERATURES ARE IN THE 90'S AND THE AC IS ON FULL BLAST THE CAR WILL SURGE AND LUNGE IN REVERSE AND THEN STALL. THE MECHANIC SAID IT WAS DO TO AN ISSUE WITH THE THROTTLE BODY AND THAT THERE HAVE BEEN MANY OTHER SIMILAR COMPLAINTS. I WAS THINKING THAT THERE SHOULD BE SOME SORT OF RECALL FOR THE THROTTLE BODY IN FORD FIVE HUNDREDS, BECAUSE THIS IS A MAJOR SAFETY ISSUE! *TR

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE VEHICLE WAS IN REVERSE OR DRIVE THE VEHICLE SUDDENLY ACCELERATED. HE HAD TO DEPRESS THE BRAKES VERY QUICKLY IN ORDER TO SLOW DOWN OR STOP THE VEHICLE. THE DEALER WAS CONTACTED AND STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED, BUT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS CONTACTED BUT THERE WASN'T A FAVORABLE RESPONSE. THE FAILURE MILEAGE WAS 65,360.

I OWN A FORD 500 2007. THE ENGINE SEEMS TO REV UP WITH OUT PRESSING THE GAS PEDAL. IF YOU ARE AT A STOP SIGN AND RELEASE THE BRAKE THE CAR WILL LUNGE FORWARD ON ITS OWN. I SPOKE TO A MECHANIC ABOUT THIS PROBLEM AND HE HAS ENCOUNTERED IT BEFORE WITH OTHER 500'S. HE TOLD ME ITS THE THROTTLE BODY. HE TOLD ME WHEN HE ORDERS THEM THEY ARE ON BACK ORDER. *TR

THE THROTTLE BODY ON OUR 2007 FORD 500 STUCK CLOSED CAUSING ENGINE TO STALL. THE THROTTLE BODY HAD TO BE REPLACED. FORTUNATELY THIS HAPPENED ON A 2 LANE ROAD BUT MY WIFE HAD JUST GOT OFF A HIGH SPEED INTERSTATE HIGHWAY. FAILURE CAUSED RAPID DECELERATION OF THE VEHICLE LEAVING HER STRANDED IN THE TRAFFIC LANE. THIS WOULD PROBABLY HAVE RESULTED IN AN ACCIDENT IF THIS WOULD HAVE HAPPENED ON THE INTERSTATE. THE CAR HAS AROUND 37,000 MILES ON IT. *TR

YET ANOTHER IDLE SURGE ISSUE. THE NHTSA SITE IS LOADED WITH THEM, AND THE INTERNET HAS EVEN MORE. VEHICLE SURGES DRAMATICALLY WHEN REMOVED FROM PARK AND PLACED IN REVERSE OR DRIVE, ESPECIALLY WITH A/C ON. ALSO SURGES FORWARD ON INITIAL ACCELERATION FROM A STOP. I OWN AUTOMOTIVE TEST EQUIPMENT, AND CAN SEE THE ENGINE COMPUTER COMMANDING THE THROTTLE IN EXCESS OF 16% WITHOUT THROTTLE BEING APPLIED. THE SITUATION HAS BEEN OCCURRING OVER A YEAR. IT'S OBVIOUS THAT IT'S A "THROTTLE-BY-WIRE" ISSUE INVOLVING THE COMPUTERIZED THROTTLE CONTROL SYSTEM. VEHICLE BORDERS ON UNSAFE TO DRIVE. *TR

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE GEAR SHIFT KNOB MOVED AND THE ENGINE REVVED BUT THE GEARS WOULD NOT CHANGE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO WAS ABLE TO GET THE GEARS TO CHANGE BUT COULD DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 40,200.

I HAVE A 2007 FORD FIVE HUNDRED THAT HAD LESS THAN 60,000 MILES WHEN THE THROTTLE BODY BEGAN TO FAIL. THIS CAUSES THE CAR TO JERK FORWARD AND BACKWARD AS I AM TAKING MY FOOT OFF THE BRAKE. I HAVE ALMOST HIT A PEDESTRIAN ONCE AND OTHER VEHICLES ON MORE THAN ONE OCCASION. I TOOK THE CAR TO THE FORD DEALERSHIP, WAS TOLD IT WAS THE THROTTLE BODY AND THERE WAS NOT A RECALL EVEN THOUGH THIS WAS VERY PREVALENT IN THE FORD FREESTYLES. I WAS ALSO TOLD IT WOULD COST AT LEAST $700.00 TO FIX. THEY DID CLEAN THE THROTTLE BODY FOR WHICH I PAID $70.00. THAT WAS ABOUT 2 MONTHS AGO AND IT IS JERKING AGAIN. THIS IS DANGEROUS AS I CANNOT KEEP MY CAR FROM JERKING NO MATTER HOW SLOWLY I MOVE MY FOOT FROM THE BRAKE OR NOT COMPLETELY. *TR

2007 FORD FIVE HUNDRED, IN JULY/AUGUST OF 2010, AT AROUND 70,000 MILES, BEGAN TO HAVE IRREGULAR ACCELERATION AND WOULD LUNGE FORWARD WHILE BRAKING OR AT A COMPLETE STOP WITH BRAKE PEDAL PUSHED ALL THE WAY TO THE FLOOR BOARD. HAD THE DEALERSHIP RUN THE DIAGNOSIS, WAS TOLD IT WAS THE THROTTLE BODY AND IT NEEDED REPLACING. HAD THE REPAIR WORK DONE AT THE DEALERSHIP ON AUGUST 12, 2010. ON AUGUST 30, 2011, TOOK MY CAR BACK TO THE DEALERSHIP AFTER HAVING THE SAME PROBLEM REPEAT, ONLY MORE AGGRESSIVE FROM THE FIRST INCIDENT JUST TWO DAYS AGO, EVEN AS I PULLED INTO THE DEALERSHIPS SERVICE PARKING SPACE. WAS TOLD THEY WILL HAVE TO DIAGNOSIS THE PROBLEM AGAIN, NOTHING IS UNDER WARRANTY. I AM JUST OVER THE 12 MONTHS, AND AT ABOUT 30,000 MILES AFTER THE REPAIR WAS DONE LAST YEAR. WARRANTY OR NOT, THIS REPAIR SHOULD HAVE LASTED THE LIFE OF THE CAR OR AT LEAST ANOTHER 70,000 MILES, NOT 30,000. I DIDN'T HAVE THE DEALERSHIP KEEP THE OLD THROTTLE BODY. THE WARRANTY COMPANY HAD TOLD ME LAST YEAR THAT THE PART, THE THROTTLE BODY WAS ON BACK ORDER, BUT THE DEALERSHIP HAD NO PROBLEM GETTING THE PART, SUPPOSEDLY. I'M CONCERNED THE PART WASN'T REPLACED, BUT I HAVE NO EVIDENCE OF SUCH. I HAVE NOTICED EACH TIME, THE PROBLEM IS WORSE AFTER I HAVE THE CAR IDLING FOR A TIME BEFORE PUTTING IN GEAR, REVERSE OR DRIVE. REPAIR ORDER DETAIL - INTERNAL COPY READS "INSPECTED AND TESTED VEHICLE FOR ACCELERATING WITHOUT A COMMAND. RAN SELF TEST TO RETRIEVE PASS CODES. INSTALLED MONITOR AND FUEL PRESSURE GAUGE TO ROAD TEST. TESTING RESULTED FINDING THE THROTTLE MOTOR BINDING INTERMEDIATELY. THE THROTTLE BODY WAS REMOVED TO INSPECT AND REPLACE. THE PROCESSOR WAS REPROGRAMMED AND RETESTED TO VERIFY OPERATION." I HAD TO PAY FOR FUEL INJECTION SERVICE, REPLACE FUEL FILTER, WHICH I WAS TOLD I NEEDED TO HAVE DONE WITH THE REPAIR/REPLACEMENT OF THE THROTTLE BODY. *TR

2007 FORD FIVE HUNDRED LUNGES WHEN PUT IN DRIVE OR REVERSE. HAPPENS ALL THE TIME. CAR HAS 130K MILES. *TR

THE VEHICLE LUNGES WHEN SHIFT LEVER IS MOVED FROM PARK TO DRIVE OR REVERSE UPON STARTING. IT DOES NOT HAPPEN EVERYTIME, BUT WHEN IT DOES HAPPEN, IT IS A MARKED MOVE, ENOUGH TO GO THRU A GARAGE, JUMP A CURB OR HIT A PASSERBY. IT SEEMS TO HAPPEN MORE OFTEN WHEN THE CAR IS STARTED, AND THEN WAITING A FEW SECONDS BEFORE MOVING THE SHIFT (TIME TO PUT ON SEAT BELT). PUT YOUR FOOT ON BRAKE, SHIFT TO GEAR AND WONDER IF IT WILL JUMP OR NOT. IT BECAME NOTICABLE AT ABOUT 65,000 MILES AND HAS BECOME WORSE. THE CAR HAS ABOUT 76,000 MILES ON IT NOW. IT SEEMS OTHER FORD 500 OWNERS ARE EXPERIENCE SIMILAR PROBLEMS. I WOULD HOPE FORD DOES SOMETHING TO RECTIFY THIS ISSUE. *TR

THIS IS NOT THE FIRST TIME I HAVE COMPLAINED NOR AM I THE ONLY ONE HAVING THIS ISSUE. I BOUGHT THE CAR BACK IN 2010 AND INFORMED THE CAR LOT OF FLICKERING LIGHTS WELL NOW ITS GONE AS FAR AS MY WHOLE DASH LIGHTS FLICKER AND WHEN THEY COME BACK THEY DO NOT COME BACK CORRECTLY ALL THE TIME. MY GAS GAUGE DOESN'T REGISTER PROPERLY. THIS HAPPENS WHEN I RUN THE AC. WHEN I HAD IT CHECKED I WAS TOLD THAT IT HAD SOMETHING DO WITH BATTERY. THE ALTERNATOR IS PULLING TOO MUCH POWER WHEN AC IS ON. WELL IF I AM NOT THE ONLY ONE HAVING THIS ISSUE I DON'T UNDERSTAND WHY THIS IS NOT GETTING A BETTER SETTLING BESIDES OH I THINK IT IS THIS OR I THINK IT IS THAT. I HAVE SEARCHED YOUTUBE AND THERE ARE A LOT OF PPL HAVING THIS ISSUE. A WHOLE LOT OF PPL. I AM GOING TO GO HAVE MY BATTERY CHECKED AGAIN AND TAKE BACK TO CAR LOT AGAIN AND HOPE TO HAVE A SOLUTION. THIS IS GETTING REALLY RIDICULOUS AND BAD. I CAN RUN MY AC FOR MAY 10 MINUTES WITHOUT THIS HAPPENING AND ONCE I DO THE CAR DOESN'T WANNA RUN PROPERLY AFTER. PLEASE LOOK INTO THIS AND REACH OUT TO OTHER OWNERS AND SEE IF THEY ARE HAVING SAME ISSUES. MAYBE THEY DON'T KNOW HOW OT REACH YOU LIKE I DID. *TR

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE RECEIVED REPAIRS FOR AN INTERMITTENT LOSS OF COMMUNICATION BETWEEN THE TRANS CONTROL AND THE ONBOARD COMPUTER. AFTER REPAIRS, THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY ACCELERATE SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE EXACT CAUSE OF FAILURE. THE DEALER THEN UPDATED THE PCM AND MADE NO FURTHER REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,226, AND THE CURRENT MILEAGE WAS 43,623.

FORD 500 THROTTLE BODY BAD. NO PARTS AVAILABLE. MAKING PAYMENTS ON CAR I CAN'T DRIVE. NO WAY TO GET TO WORK. *TR

2007 FORD 500 BOTH FRONT SEAT BELTS HAVE FAILED, ONE JUST NOW AND ONE ABOUT A YEAR AGO. THEY MAKE A NICE CLICK WHEN YOU ENGAGE THEM, BUT SOMETIMES WILL JUST LET GO LATER LIKE THEY WERE NOT ENGAGED AT ALL. FORD REPLACED THE ONE A YEAR AGO, AND I'M MAKING AN APPOINTMENT TO GET THIS ONE FIXED. ENGAGED OR NOT, THE SOUND OF THE CLICK IS THE SAME EITHER WAY. *TR

AT LOW SPEEDS, USUALLY WHILE EASING INTO MY GARAGE, OR WHILE BACKING OUT, THE ENGINE OF MY 2007 FORD 500 SURGES CAUSING THE VEHICLE TO LURCH. I TOOK THE CAR TO MY DEALER WHO DIAGNOSED THE PROBLEM AS "INTERNAL FAILURE WITH THROTTLE BODY ASSEMBLY" AND RECOMMENDED REPLACEMENT FOR AN ESTIMATED COST OF MORE THAN $800. I PAID $97.20 TO HAVE THE PROBLEM IDENTIFIED. IT SEEMS THIS IS A BASIC SAFETY ISSUE THAT THE MANUFACTURER SHOULD FIX IF IT IS HAPPENING REGULARLY. I AM LOOKING FOR INFORMATION TO GO BACK TO THE DEALER AND ASK THAT THEY FIX IT WITHOUT CHARGE. *TR

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE TRAVELING AT APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND RELEASED IT BUT THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE ACCELERATED UP TO 100 MPH AND AFTER A FEW MOMENTS, IT DECELERATED SUDDENLY. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 92,970. THE FAILURE MILEAGE WAS APPROXIMATELY 93,020.